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    C r e a t i n g Success

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    Committed companies are today faced

    with complex challenges. One of these is

    sustainability.

    Hardly any other topic at present is

    driving customer requirements and

    market potential as strongly as this key

    aspect of farsighted growth. Consumers

    and politicians, customers and the media

    are enthusiastic about companies that grow

    successfully by using limited environmental

    resources more efficiently than others and

    by introducing onto the market products and

    processes that combine quality of life and

    environmental efficiency.

    Discovering and

    shaping success

    How can you address social challenges to the

    benefit of your business? How can you grow

    successfully through sustainability? How can

    you create long-term economic success?

    Sustainable business practices offer you a

    unique opportunity to generate added value

    potential for your company and develop long-

    term competitive advantages. We are here to

    support you: BASF Success.

    W i th c

    reat iv

    e ideas we

    l ead the wayfo r wa rd f

    or l ong-

    te rm

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    3

    Success adds value

    The name says it all: BASF Success is

    BASFs unique approach to identifying

    additional opportunities for your company

    through sustainability, and we work with

    you to implement them.

    BASF Success: profitable,

    strategic and in partnership

    BASF Success offers you tailor-made

    opportunities to benefit from our com-

    prehensive know-how.

    Practical solutions for a wide range of

    topics help you to integrate sustainability

    into your business strategy more easily

    and thus ensure your economic success.

    Opportunities for your core business

    taking advantage of challenges

    Together we can address social chal-

    lenges, which will enable you to differen-

    tiate yourself in the market and achieve an

    even stronger customer focus. Or you can

    improve the efficiency of your processes

    and optimize your products. Take advan-

    tage of the experience that BASF The

    Chemical Company has to offer in the

    fields of sustainability management, en-

    ergy, product stewardship, health, safety,

    and the environment: BASF Success.

    cces

    s:BA

    SFSu

    cces

    s .

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    The term sustainable development stands for the willing-

    ness to implement solutions that link business success

    with responsible action. Sustainability means solutions that

    combine and maintain a balance between economic success,

    environmental protection and social responsibility.

    Keeping the balance

    with sustainabi l i ty

    New technologies and strong innovation

    open up new business segments.

    Together with optimized risk manage-

    ment, they form the basis of success for

    sustainably operating companies.

    To preserve environmental quality for

    future generations, it is necessary to deal

    intelligently with limited resources,

    e.g. by consuming less resources,

    by increasing energy efficiency, and by

    reducing emissions into water and air.

    E

    c

    o

    n

    o

    my

    E

    c

    o

    l

    o

    gy

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    5

    resp

    o

    n

    s

    i

    b

    i

    l

    it

    y

    So

    cia

    l

    They help you to optimize your pro-

    cesses, analyze your product potential,

    and they support you in developing

    long-term strategies.

    Sustainability pays off

    The target-oriented use of sustainability

    creates specific added value for your

    company and contributes to the bottom

    line: through generating new business,

    Sustainability:

    Part of the core business

    Companies that align their core business

    with sustainability will be seen as credible.

    We at BASF have developed Success

    precisely for this purpose. Sustainability

    experts from BASF Success work with

    you to find solutions that are fit for the

    future.

    In todays society, social responsibility

    has become a key asset for any

    forward-thinking company. Only socially

    responsible corporations gain the license

    to operate from their stakeholders.

    minimizing potential risks, developing

    innovative products with improved per-

    formance or reducing raw material and

    energy consumption. In short: it creates

    a long-term competitive advantage.

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    Many years of experience stand behind our comprehensive range

    of services. This allows us to concentrate on your individual needs.

    In other words, our solutions are tailored to the specific require-

    ments of your business environment a sensible investment with

    fast payback.

    Individual modules

    for indiv idual success

    Tailor-made solutions

    Depending on the region and industry, our

    services range from an initial assessment

    and measurements to comprehensive

    process and product evaluations and the

    subsequent development of strategic

    concepts. With our sustainability services

    we can support you with your:

    processes products strategies

    On the following pages, you can see how

    we provide you with tailor-made solutions to

    suit your specific business requirements.

    Choose

    andcombine

    the

    uniq

    ue

    Succes

    ss

    erv

    ices

    best

    suite

    dtoy

    our n

    eeds

    .

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    We assist you in optimizing your processes

    In terms of sustainability, there is often unused potential for

    optimizing production processes. BASF Success offers you

    know-how unique within the industry to improve and design

    specific processes.

    We analyze your product potential

    BASF Success helps you develop and position

    your products in markets where purchase decisions

    are increasingly influenced by ecological and social

    criteria. We thus assist you in identifying additional

    opportunities for your products. Or if you need to

    know how legal obligations like REACH will affect you,

    we will be pleased to support you with our expertise.

    We support your strategies

    Sustainability concerns every business today. Focusing your

    business strategy on this issue contr ibutes to the long-term

    success of your company. The Success experts help you to

    integrate sustainability into your strategy.

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    We optimize through our experience

    It is often difficult to identify individual

    opportunities for improvement within

    specific manufacturing processes. It is

    even more difficult to determine in-depth

    potential for optimization. This is where

    the real challenge begins: Individual

    suggestions for improvement need to

    be integrated smoothly into the overall

    process sequence. Experts with the

    necessary experience can be of assis-

    tance: the BASF Success team.

    Successfully aligning production with sustainability requires a critical

    analysis of all process sequences and an identification of potentials

    for improvement. We can help you, for example, to reduce the

    environmental impact of your processes and thereby decrease costs.

    BASF Success experts analyze your production processes and offer

    you the right tailor-made optimization solutions.

    Sustainabil ity in tune

    with your processes

    dynam

    ics

    to

    your

    p

    r

    o

    c

    e

    ss

    s

    equenc

    es

    .

    We

    br

    in

    g

    s

    u

    s

    tainab

    le

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    9

    Waste Management

    WastewaterTreatment

    Energy Consultancy

    Health and Safetyat the Workplace

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    The customer:A large European textile

    finishing company.

    Its area of expertise: Bleaching, dyeing,

    printing and finishing work clothes.

    The problem: The company has substan-

    tial extra costs due to high wastewater

    emissions.

    The decisive step: The company brings in

    experts from BASF Success to help solve

    the problem.

    The procedure: After an initial analysis of

    the situation, the experts examine repre-

    sentative wastewater samples. Thereafter,

    a suitable pretreatment process is devel-

    oped. At the same time, textile chemicals

    still present in the water are identified as

    one of the main factors for the poor waste-

    water quality.

    Case 1ractical experience of BASF Success Services:

    Wastewater treatment at a large European textile

    ompany. Analysis and solution.

    The solution: Our experts suggest chang-

    ing the process by using special textile

    chemicals. This would result in decreased

    wastewater pollution and, combined with

    procedural improvements, would substan-

    tially reduce the wastewater charges. The

    envisaged result: considerable savings for

    the company.

    The outcome: The company discusses

    a change in specifications of the textile

    chemicals with the supplier so that the

    characteristics of the product suggested

    by BASF have the required effect. As a

    consequence, costs caused by the high

    wastewater emissions are decreased

    considerably.

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    Stepping stones for

    sustainably successful products

    Focus on product characteristics

    There is often more to products than first

    meets the eye. This is why companies

    approach and commission us to analyze

    products for both their obvious and

    hidden characteristics, particularly in the

    area of sustainability.

    Our Success service packages comprise

    elements ranging from consultancy on

    environmental trace analysis through

    performing energy checks to providing

    instruction on transportation safety.

    Of course, we also coordinate and

    implement the REACH requirements

    you will be facing.

    Operational processes are designed to allow the manufacturing of

    successful products, with sustainability rather as an implicit aspect.

    However, this is exactly where untapped potential for your company

    may lie. Our BASF Success experts can uncover this potential for you

    to capitalize on.

    10

    Seam

    less

    ste

    ps

    t o s u s t a i n a b l e

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    y

    B A S F S u c c e s s se

    rvices.

    11

    Environmental

    Trace Analysis

    REACH Consultancy

    e

    y

    l

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    Background: The product of a German

    customer comes under public scrutiny.

    The criticism: A consumer magazine

    tested the product and rated it as

    inadequate. However, no individual

    ingredient constitutes a health risk in

    the intended use.

    The assignment: To counteract the

    criticism, the customer commissions the

    Technical Control Board (TV) to test

    the product and asks BASF for support.

    The experts compile a toxicological as-

    sessment of the materials used, drawing

    on information from BASFs large data-

    base and its many years of experience.

    Case 2ractical experience of BASF Success services:

    roduct safety and chemicals legislation.

    The toxicological assessment: The

    BASF experts reach a clear conclusion

    that using the product as intended in-

    volves no risk for the consumer.

    The outcome: Thanks to the fast reaction

    and the competent support of BASFs

    experts, the customer receives the tech-

    nically sound arguments necessary to

    refute public criticism. Production and

    sales are safeguarded. The threat of dam-

    age to the companys image is averted.

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    Strategies leaving

    nothing to chance

    12

    In future, especially companies that effectively combine environmental

    protection and social responsibility with economic benefit will be successful.

    The linchpin here is the degree of importance assigned to sustainability in

    your strategies. We help you to define and implement goals, to successfully

    differentiate yourself from the competition with all our experience and a

    wealth of services.

    From analysis to strategy

    The sustainability experts of Success

    support you to evaluate the opportunities

    of sustainability. They do not, for exam-

    ple, consider a product in isolation, but

    rather in the context of its actual applica-

    tion compared with other alternatives,

    e.g. with eco-efficiency analyses. This

    approach leads to solutions that embrace

    ecological and economic advantages

    and, where required, also examine social

    implications. Furthermore, you can draw

    on our many years of experience in orga-

    nizational and strategic sustainability

    management.

    A lway s o n e mov

    e ah

    ead

    in

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    ure

    with e

    co-effic

    ient

    and

    l o n g - l a s t i n g s t r a t e g i e s .

    13

    Sustainabil ity

    Management

    Eco-Efficiency

    Analysis

    Energy Efficiency

    Climate Protection

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    Background:A customer that manufac-

    tures coatings for the furniture industry

    and procures his raw materials from

    BASF would be interested in comparing

    currently used and potential processes

    from his own customers viewpoint.

    Coating of furniture involves various

    technologies, which differ both in the

    chemical composition of the products

    used and in the application process.

    The decisive question: Which products

    and processes will have future advan-

    tages in the market? How can environ-

    mental impact be reduced while quality is

    improved and costs remain unchanged?

    The customer wants a clear strategic

    recommendation on which to base devel-

    opment in coating technology.

    Case 3ractical experience of BASF Success services:

    he best solution for eco-efficient furniture coatings.

    The answer: The BASF eco-efficiency

    analysis. First, the total cost and the envi-

    ronmental impact over the entire life cycle

    are assessed. The result: The cost of the

    different coatings and the technologies

    employed are very similar for the furniture

    manufacturer. However, there is a marked

    difference in the environmental impact.

    Our recommendation: The results of the

    analysis clearly show which technology

    should be developed further and in which

    customer segments the coating manu-

    facturer could initiate active marketing

    a clear and promising strategy.

    On review: The customer followed our

    recommendations in this segment and

    increased his market share. In addition,

    the new products reduced the environ-

    mental impact. A further bonus was that

    our customer was awarded an environ-

    mental prize during the market launch

    of the new products, demonstrating that

    it is a good idea to take a close look at

    things together with us.

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    14

    Now you know the BASF Success approach.

    But that is only the first chapter of a success story.

    Are you interested? We support you both in details

    and on a large scale in any case sustainably

    and at a reasonable cost.

    Simply contact our experts to

    find out what tailor-made offer

    we can design for you.

    Turning sustainabil ity into reality:

    What can we do for you?

    Fullse

    rvice

    for your

    su

    ccess

    .

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    Our service portfolio at a glance:

    Waste Management

    Consultancy on waste management anddisposal routes

    Hazardous waste and sludge incineration

    Consultancy and support with questionson waste legislation

    Wastewater

    Wastewater test and wastewater analysis

    Ad hoc assistance with inc idents in waste-water treatment plants

    Preventive water protection

    Soil Protection,

    Groundwater Pollution

    Consultancy on soil and groundwaterpollution caused by product leaks

    Emissions/Ambient Air Concentrations

    and Environmental Analysis

    Consultancy on the emission status of plantsand factories

    Consultancy on ambient air concentration

    and meteorological problemsNoise pollution

    Environmental trace analyses

    Energy and Water Supply

    Energy consultancy

    Consultancy on energy efficiency

    Water purification and water supply

    Experimental Toxicology and Ecology

    Support with toxicological and ecologicalquestions

    Testing

    Alternative methods to animal studies

    Product Safety, Chemicals Policy

    Product Safety, Chemicals Legislation REACH consultation for manufacturers,importers and downstream users

    Assistance in fulfilling REACH obligations

    Health and Safety at the Workplace

    Consultancy on plant safety

    Hazard evaluation in the handlingof chemicals by an accredited test center

    Consultancy on selecting suitable personal

    protective equipment

    Instruction and training on handlinghazardous materials

    Biomonitoring

    Measuring hazardous materialat the workplace

    Noise protection at the workplace

    Distribution Safety

    Distribution safety training and instructions

    Safety and quality assessment systems

    Consultancy on the safe transport of

    hazardous goods

    Emergency Response Management

    24-hour product information servicefor emergencies

    Medical support in managing a chemicalaccident

    Consultancy on hazard prevention andstorage of hazardous goods

    Environmental medicine consultancy andsupport

    Authorizations and Statutory Regulations

    Legal regulations for plants

    Legal regulations on transportation safety

    Incident threshold values

    Sustainability Management

    Interaction with the public during operationalincidents

    Consultancy on sustainability management

    Eco-Efficiency

    Eco-efficiency analysis

    SEEbalance

    (Socio-eco-efficiency analysis)Product development and marketingmanagement game

    Eco-efficiency seminars

    The Eco-efficiency Label

    Plea

    seconta

    ctyou

    rperso

    nalB

    ASF

    repres

    entativ

    eor

    theSuc

    cess

    team

    directly

    at:

    BASF

    Aktiengesellsc

    haft

    Suc

    cess-Info

    -Point

    D-67056Lu

    dwigshafen

    Phon

    e:+49

    621

    60-79777

    Fax:

    +49

    621

    6066-79777

    E-Mail:

    success-te

    am@ba

    sf.com

    http

    ://www.ba

    sf.de/success

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