sunshine 2.0: using technology for democracy
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Steven Clift's presentation to the UIC e-Government Conference on May 12, 2011 in Chicago, IllinoisTRANSCRIPT
Sunshine 2.0:Using Technology in
Democracy
Steven CliftExecutive DirectorE-Democracy.org
Government by Day, Citizen by Night - 1994
Sunshine 2.0
Vision. Demand. Goals. Measures.
…for Local Democracy Onlinehttp://e-democracy.org/sunshine
Government Online – PewInternet.org
April 2010 report brings fresh data: 48% of internet users have looked for information about a
public policy or issue online with their local, state or federal government
46% have looked up what services a government agency provides 41% have downloaded government forms 35% have researched official government documents or statistics 33% have renewed a driver’s license or auto registration
31% use online platforms such as blogs, social networking sites, email, online video or text messaging to get government information
23% participate in the online debate around government policies or issues, with much of this discussion occurring outside of official government channels.
Outline - Example
1. What government wants to tell us.2. What government must tell us. What we feel we need to know.3. What we want to tell government.4. What we need to “hear” from each other publicly in the context of government decisions.5. Community collaboration, problem-solving, and inclusive engagement
1. What government wants to tell us.
A home page says 1,000 words.
Minneapolis wants so: Share news it has decided is
important Highlight “results” Use social media Provide non-English
information Promote services strongly
Minneapolis must: Post salaries of top three
paid employees for 90 days on home page
2. What government must tell us. What we feel we
need to know.
“public=online”? – Transparency campaign by the Sunlight
Foundation
Accountability information.
Timely Access to
Information
Key e-service –
e-alerts so you can ACT on information before it is too late!
Public Meeting
s On-Demand
Linked video, documents
Also see PublicMeetings.Info
Reusing Data – Personalized to You
Budgets and Spending
South Carolina state agencies must put spending information online
Comptroller promoting local government efforts
3. What we want to tell government
Communication. Understanding the “will of the people” in
government.
Contact Me!
Old and new clash online –
“Current agendas are posted in front of City Hall in King Plaza on the elevator walls …”
Sorting Policy Input from
Service Queries
Menlo Park, CA
“Community Engagement Feedback”
Both citizen and government can track responses
DemocracyMapCan you “Enter address,” see every government entity that serves you and who specifically represents you (and how to contact them)
The United States lacks an “open data” set on ALL government jurisdictions, districts, associated websites and elected officials.
Huge “local up” market failure
Online working group: http://e-democracy.org/democracymap
4. What we need to “hear” from each other publicly in the context
of government decisions
Imagining online public spaces and hearings?
Great Councilmember Page, But Disconnected from Two-way
Tip Toe in the FacebookReal-names giving some governments confidence to create Facebook Pages with open comments
Why not elsewhere?
5. Community collaboration, problem-solving, and inclusive
engagement
This page left intentionally blank.
Let’s make this happen.
Community collaboration
Using Technology for Community Building Webinar
http://e-democracy.org/webinars
E-Democracy Neighbors Forums
http://tcneighbors.org http://neighbours.cc –
New Zealand!
Action Alexandria http://actionalexandria.or
g
Democracy Home Page
Let’s be citizen-centric online in government.
Democracy Home PageHow process works, effective participation
Decision-making information
Who represents you? Good tools for elected officials
Local laws and rules
Local elections
Budgets, spending, and taxes
Accountability Ethics, Freedom of Information, Transparency data, your rights,
etc.
Democracy “Home”
AskBristol.com
– A world leading local e-democracy city (UK)
Democracy “Home”Palo Alto giving it a try with “Know Zone”
Secrecy image?
Next Generation Local Democracy Features
More examples!
Gathering Public InputSanta Cruz – UserVoiceAmherst – LocalocracyManor “Labs” Texas
Freedom of Information RequestsUK WhatDoTheyKnow.com shares results online
Deep TransparencyE-mail sent to all Palo Alto City Council members before meetings
Data sets in Washington DC
Really Deep TransparencyPost-Communist Estonia appreciates “public=online”Tallinn’s Document Register, National X-Road provides secure access to private data held on you
Local Open Government DirectiveFrom CityCamp Colorado came an idea – let’s create generate bottom up support for local open government
Modeled after Federal Open Government Directive
http://opengovernmentinitiative.org
Community-wide Support for
Democracy Online
Webinar preview:http://e-democracy.org/webinars
The “default” local online news commenting experience is …
Most people see, expect public conflict.
Sharp contrast with private social networking.
“The most democratizing aspect of the Internet
is the ability of people to organize and communicate in groups.”
- Steven Clift in “Democracy is Online” article published by Internet Society, 1998
Neighbors Online – PewInternet.org27% of American adult Internet users (or 20% of adults overall) use “digital tools to talk to their neighbors and keep informed about community issues.”
14% read a blog dealing with community issues at least once in the last year
13% exchanged emails with neighbors about community issues 7% say they belong to a community e-mail list (more women) 6% communicated with neighbors by text messaging on cell phones 5% joined a social network site group connected to community issues 3% followed neighbors using Twitter Read full report
Lower income, Latino, rural need to be included Analysis on E-Democracy.org blog.
CC:, E-Lists, Placeblogs, Social Nets
CC: E-mail The simple sheet of paper passed around at National Night Out …
E-mail Discussion Lists E-Democracy.org forums, Google/YahooGroups, DC nhoods, Brooklyn
parents
Placeblogs Cornerstone of “citizen journalism” online, sometimes “watch dog” protest
sites
Local Social Networks Facebook Pages/Groups, Ning Sites, etc.
Networks: Everyblock (v2), OhSoWe, Hey Neighbor, i-Neighbors (academic), Front Porch Forum, CommonPlace, Hello Elephant, and perhaps open source, non-profit BeNeighbors.org social enterprise led by E-Democracy.org
Creating Public Space
- Issues Forums
City Hall
“SecondaryNetworks”
e-mail forwards Civil Society
PersonalNetworks
Local MediaCoverage
Librarian
Reporte
rArt
s G
roup
City Councilor
Candidate
Local Biz
Ctiz
en #
1
Advocacy Group
Neighborhood Leader
Mayor
Forum M
anager
Citizen
500
Polic
e
Citizens
Issues Forum
GroupServer e-mails posts
web view
Subscribe onceCommitment securedPost via e-mail/web
New Resident
Neighbor Issues Forums Stories Somali community – 20
missing youth to crosswalks
“Little Mekong” and BoaLee’s lessons
Powderhorn Cinco de Mayoviolence
Community garden
Chickens in Bemidji
Leech Lake Native American majority rural forum
Inclusion evaluation in progress:http://e-democracy.org/inclusion
Conclusion
Services first, democracy later.
It is now later!
Sunshine 2.0 Draft Indicators
Information
"Your" Government/Democracy Page How request information via FOI Accountability Information - The
Transparency Ten Pack Open Data Initiative Document Register/Info Catalog
Representation
Elected/appointed governance body clear on home page and Elected Officials List
Appointed Officials and Bodies Election Information Council Member/Mayor Site Section Council Member/Mayor E-Newsletter
or Blog E-Response Tool - E-Petition Receiver
Help us pick the top ten!http://e-democracy.org/sunshine
Decision-Making Public Meeting Calendar, Agenda,
and Minutes Public Meeting Documents Webcasts - Live and On-Demand Performance Data E-Transparency System
Engagement
311/Web Comment Form/General E-mail Inbox
Online surveys and polls or requests for comments on reports or proposals
Policy Pack - Response, Community Engagement, Social Media Use
Online Exchange with Public (External Tools)
Online Government Engagement (Government Managed)
Online Features
Community Links Section Site Search Content Management System with
Web Feeds E-Updates Services What's New/What's Popular -
Automated
Further Information
Steven Clift [email protected] @democracy on Twitter 612-234-7072
Links http://blog.e-democracy.or
g http://e-democracy.org/p3 http://stevenclift.com
Slides also available from:
http://www.slideshare.net/netclift
As part of Participation 3.0 we are:
Convening and working to “move the field”
Plotting a “Locals Online” roll call webinar
Working with League of Women Voters on “Sunshine 2.0” guide for local evaluation of govs online support for democracy
Working with OpenPlans.org on “DemocracyMap”
Really pushing inclusion in online civic engagement
Developing next generation partnership proposals by 4Q