summit2014faculty

ICEDR Global Innovations Summit: Leading Effective Culture Change

Hosted by Barclays and the MIT Sloan School of Management

London, UK ● May 19-21, 2014

Faculty

Doug Ready

President, ICEDR

Senior Lecturer in Organizational Effectiveness, MIT Sloan School of Management

Douglas A. Ready is a Senior Lecturer at the MIT Sloan School of Management.

He is Founder and President of the International Consortium for Executive

Development Research (ICEDR), which develops next generation HR executives at leading global

companies. Doug also served as Visiting Professor of Organizational Behavior at London

Business School. Doug is an active consultant, helping CEOs, top teams, and senior executives

develop organizational and leadership resources, and HR development practices, to sustain

global competitiveness. He has recently worked with the top teams at Hess, HSBC, RBC, and

PricewaterhouseCoopers, helping them build the leadership and organizational capabilities for

their newly reconfigured firms.

Doug is considered one of the world’s leading authorities on strategic talent management and

executive development. He has authored a number of highly popular Harvard Business Review

and MIT Sloan Management Review articles, including: “The Power of Collective Ambition,” “Are

You a High Potential?,” “Winning the Race for Talent in Emerging Markets,” “Enabling Bold

Visions,” “Make Your Company a Talent Factory,” “How to Grow Great Leaders,” and “Leading at

the Enterprise Level.” In 2013, he was named to the Thinkers50 list, the premier global ranking of

management thinkers.

Vanessa Bateson

Global Head Leadership Development Solutions

HSBC Bank Plc

Vanessa Bateson is Global Head Leadership Development Solutions at HSBC Bank

Plc. She has a specific interest and experience in Human Resource issues in Latin

America (Brazil, Mexico, Panama, and Argentina). Vanessa specialises in designing and

developing experiential learning programmes. She is a creative learning designer and facilitator


Hosted by Barclays and the MIT Sloan School of Management London, UK May 19-21, 2014 2

with expertise in designing and hosting co-creation initiatives that promote experiential

learning, cross cultural awareness, innovation, leadership development, employee engagement,

change management and diversity.

Vanessa also has expertise in Organisational Development with a focus on developing

programmes that inspire diversity and inclusion, values and ethics and employee engagement.

Vanessa is passionate about creating opportunities for individuals, teams, organisations and

communities to identify and realise their full potential through experiential learning,

participatory and coaching techniques.

Vanessa has experience of using Barrett's Cultural Tools, World Café, Open Space, Appreciative

Inquiry, Systems Thinking and team coaching.

Richard Bish

Manager, Learning Assessment Solutions

Royal Dutch Shell

Richard leads a global team within Shell which provides a centre of excellence for

all aspects of assessment, including design, development, implementation and validation. The

four key ‘pillars’ of Assessment Solutions provide support for the achievement of Shell’s business

purpose and strategy through Leadership Development, Recruitment, Competence/Technical

Assurance and Leadership Potential in addition to bespoke projects. These provide an amazing

opportunity to be part of the journey of most of Shell’s leaders, including those who haven’t

joined yet.

A classic ‘poacher turned gamekeeper’, prior to joining Shell in 2011 Richard was Head of

Projects and the Strategic Relationship Manager for Shell at Personnel Decisions International

(PDI), a global HR consulting organization with a strong reputation for high-touch assessment

and development projects. Earlier in his career, Richard spent a number of years running his

own niche consulting business after learning his trade with a small UK-based consultancy.

Richard holds an undergraduate and postgraduate degree in Occupational Psychology from the

University of Wales, Cardiff. He is married with two children, a keen runner and squash player,

and coach to his son’s rugby team.



Mark Burton

Global Head of Leadership, Learning & Talent

Barclays

Mark is an experienced Organizational Development professional who has

worked across multiple sectors (Life Sciences, Technology, Oil and Gas and the Public Sector).

Mark started his career working for the Fire Department in the USA, followed by 10 years as an

officer in the British Army. Following a serious injury, Mark left the Army, moved to work for

ScanTrack Ltd, then AstraZeneca in senior HR and business roles.

His most recent position prior to joining Barclays was as Global Head of Management

Development at BP. Mark led the design, build and implementation of an organization wide

approach to Leadership Development and Learning to underpin the organizational shift to a

values-driven organization. He has a deep understanding of leadership and cultural change in

high hazard and regulated environments. Mark holds a First Class BSc Hons in Management and

Logistics and an MBA from Cranfield University. He is married with 3 children.

Inger Buus

Manager Learning, Senior Leadership Development

Royal Dutch Shell

Inger heads up the global Senior Leadership Development team which is

responsible for building senior leadership capability across the Shell Group. The team supports

Shell leaders in personally developing their people, amongst others by facilitating in-role

development and offering leadership development programmes.

Prior to joining Shell, Inger was on the management team of Mannaz, a specialist executive

development consultancy serving Global500 clients. In her last role, she was EVP with P&L

responsibility for the leadership development practice in Europe, having grown this practice

from an entrepreneurial start-up to an international consultancy. Inger started her career in

Operations Management at Rank Xerox, UK.

She holds an MA in French from Copenhagen Business School (1992) and an MBA from

Cranfield School of Management (1997). She is a Danish national who lives in the UK with her

family.



Robyn Davis-Mahoney

Senior Director, Organization Culture and Change Management

Worldwide Talent and Organization Capability

Pfizer

Robyn Davis-Mahoney is a Senior Director in Pfizer, Inc’s Worldwide Talent and Organization

Capability group, specializing in culture transformation. The work she leads incorporates a

multidimensional intervention strategy targeting key employee populations: senior leaders,

middle managers and individual contributors. Using storytelling, team alignment discussions,

and leader-led training, the strategy focuses on enhancing organizational capability and

building a few critical behaviors year over year with a goal of driving high business performance.

These collective efforts culminate on OWNIT! Day, an annual event intended to encourage all

employees to focus on the company’s business imperative – Creating an Ownership Culture. In

2013, Robyn received the prestigious UpJohn Award in recognition of her innovative thinking

and orchestration of the company’s first global event.

Robyn has a strong record of aligning a company’s people and talent strategy with its business

outcomes. (Read more about Pfizer’s Fourth Business Imperative: Create an Ownership Culture

in the company’s 2013 Annual Report.) Over the past 14 years, she has spearheaded the design

and implementation of integrated performance management and employee development

programs to more than 100,000 employees globally. These programs – which incorporate

onboarding, mentoring, and validation of management competencies – drive employee

engagement and development and support the company’s strategy to leverage the middle-tier

of the organization as a critical talent pool.

Prior to her current position, Robyn held various line HR roles with increasing responsibility at

Pfizer, Texaco and Xerox. She holds an M.S. in Human Resource Management from The New

School and a B.S. in Management from St. John’s University. She resides in Nassau County, NY,

with her husband and two sons.

Valérie Dixmier

SVP, Organizational Development and Lafarge University

Lafarge

Valérie Dixmier is in charge of Lafarge University, L&D and organizational

development of the Group. Valérie joined Lafarge in October 2011, after over twenty years of

experience in organizational and management consulting to executive teams. In her previous

job, Valérie was a Partner at Oliver Wyman in Paris, a consulting company dedicated to strategy

and management. Valérie was mainly focused on accompanying executive teams in leading

major transformation projects involving multiple dimensions.

http://www.pfizer.com/files/investors/financial_reports/annual_reports/2013/letter.htm



Prior to joining Oliver Wyman, Valérie worked for Bossard Consultants and Capgemini

Consulting, where her main responsibility was to ensure the application of organizational

sociology to consulting projects. From 1999 to 2002, Valérie also worked in Buenos Aires as a

project officer for the CEO of Renault Argentina.

Valérie is a graduate of Sciences-Po Paris and holds a Master’s Degree in Economis. Personally,

she loves kids, horses and dogs. Valérie is passionate about classical music and literature and

plays the piano during her free time.

Ellen Dubois du Bellay

Senior Vice President, Learning & Talent Management

Four Seasons

Ellen Dubois du Bellay has led Four Seasons Hotels’ global learning and

development efforts for the past decade and, in 2009, was assigned to lead the company’s

change initiatives, reporting to the Chief Executive Officer. In early 2012 Ellen was promoted to

Senior Vice President, Executive Office Operations, where she worked directly with the CEO to

drive the company’s various strategic agendas forward. In 2013 Ellen took on responsibility for

the company’s global talent management as well as her learning role.

A twenty-five year employee of Four Seasons, Ellen has lived and worked in three countries with

the Company, held a number of operational and HR roles, and been instrumental in several key

strategic initiatives from global goal alignment to guest experience improvements. Ellen’s

learning role encompasses talent development and succession planning for all roles, from entry

level to Senior Leadership, in the organization’s 85 properties and Corporate Offices around the

world.

Tony Fiddes

General Manager Group People Capability

Westpac Banking Corporation

Tony joined the Westpac Group in 2005 and has held a number of senior HR

positions including Lead Consultant for Culture, and Head of Talent and Reward

for Retail and Business Banking.

In August 2011, Tony was appointed General Manager Group People Capability with enterprise

responsibility for People Strategy, Talent Sourcing and Recruitment, Learning, Leadership

Development, Talent Management, Succession Planning, Diversity and Flexibility.

Tony has over 20 years of experience in Human Resources working in senior roles across

learning, organization development, leadership development, culture and talent management.



Prior to joining Westpac, Tony worked in the aviation, education, and tourism and hospitality

industries. Tony currently sits on the Board of the Business/Higher Education Roundtable

(BHERT).

Geraldine Haley

Head of Executive Talent and Succession

Standard Chartered Bank

Based in London, Geraldine has global responsibility for the top 100 leaders at

Standard Chartered Bank. Her responsibilities span from resourcing, development,

succession and the provision of individual and team facilitation.

Prior to her current role she was responsible for a broad portfolio of specialists covering

organisational development, culture, employer brand, HR strategy, communications, talent

management, executive development and management learning.

She has over twenty years’ experience in international human resources with a career that has

spanned both specialist and generalist roles, based in Asia and the UK. Her earlier roles have

included Group Head of HR & Training for Wholesale Banking based in Singapore and Head of

Leadership Effectiveness and Development.

Geraldine’s qualifications include: Chartered Psychologist; Chartered Member of CIPD; Master

Practioner NLP.

She is an advocate for a positive psychology approach at work through a strengths based

philosophy and to encourage the art of effective conversations. Her personal interests centre

around wellbeing, practising regular pilates and mindfulness and supporting her sons’ sporting

events. She also offers coaching to local business owners and participates in pro bona work for

Save the Children.

Peter Hirst

Executive Director of Executive Education

MIT Sloan School of Management

Peter Hirst leads the team of professionals who partner with clients and faculty at

the MIT Sloan School of Management to develop, design, and deliver innovative

executive education programs for individuals and companies.

Formerly CEO of the commercialization, consulting, and executive education business of the

London School of Economics, he has over fifteen years of experience in international strategy,



technology consulting and organizational development. He has also served as a director and

board adviser to businesses and non-profit organizations on three continents. He is a past

president of the British American Business Council of New England, for which he currently serves

as a board director and a founding member of its Energy and Environment Committee, and is a

trustee of the American Foundation of the University of St. Andrews in Scotland.

Peter earned a PhD from the University of St Andrews, Scotland for research in plasma physics

and microwave engineering. After a period of academic entrepreneurship in a variety of related

fields, including optoelectronics, neural network computing, and the interfaces between

technology and terrorism, he was appointed Westminster Fellow in the UK Parliamentary Office

of Science and Technology, where he advised MPs and Peers of all parties on policy issues in the

physical sciences, defense and IT. In 2012, Peter was named a Member of the Most Excellent

Order of the British Empire (MBE) by Queen Elizabeth II in recognition of his service to British

and American business and academia interests.

Fred Kohler

Global Organizational Effectiveness Consultant

Roche

Fred has been leading global strategic change projects across Roche for the past

two years. The focus of his work is on building leadership capability across the company while

accelerating achievement of strategic objectives of key projects. With experience in both the

Pharmaceutical and Diagnostics areas of the company, a particular focus of his work is using

cultural change levers to support the change process.

Prior to Roche, Fred worked at Autodesk and Juniper Networks in the technology sector, as well

as working as an external consultant early in his career across a broad array of industries. He has

worked in a variety of roles, including functional leadership in Compensation, Training, and

Organizational Development as well as HR Business Partnering roles supporting a variety of

business functions. Fred has held global positions based in the U.S., Europe, and Asia Pacific.

Fred has a Bachelor of Arts in Economics and English from Bucknell University and an M.B.A.

from the University of California, Berkeley. He is also a certified Co-Active Life Coach. He is

currently living in Basel, Switzerland with his family and enjoying the active outdoor lifestyle

there as a tri-athlete and skier.



Francis Lake

Head of Executive and Leadership Development and Talent

Lloyds

Francis leads Executive and Leadership Development and Talent for Lloyds

Banking Group. His role is focused on ensuring that the Group has a sustainable

supply of high quality leaders to support ongoing business success. This is achieved through

shaping and owning the talent strategy for the group, managing succession pipeline to senior

leadership roles, and ensuring Lloyds has the right practices to identify, validate, develop and

deploy talent around the Group. Closely related to this is driving the Group’s leadership

development strategy, leading the development of a world-class curriculum to help leaders

develop the skills and behaviors needed for long-term succession.

Having joined the Halifax, Francis saw the creation and demise of HBOS on the way to becoming

part of Lloyds Banking Group. He has worked across Retail, Insurance, Operations and Group

Functions areas as well as central roles. He has a background in organization development,

regulatory change, people change, reward, and management development.

Prior to moving into Financial Services, Francis taught history for two years in Sri Lanka. He has

an MA and MPhil from Cambridge, is an Associate of the CIB, and completed a Post-Graduate

Diploma in Business and Management. He sits on the advisory board for CSY Scotland and

volunteers with the Cranfield Trust, currently mentoring the chief executive of a Scottish

children’s charity.

Francis is married with two children. He coaches children to be better hockey players than he

ever was. He enjoys running and cycling, having completed three marathons and cycled from

Land’s End to John O’Groats. In November 2013, he led 35 Lloyds colleagues in cycling across

Costa Rica, raising over £270,000 for Alzheimer’s care.

Leonard Lane

Managing Director, Fung Academy and

Group Director, Leadership Development Fung 1937

Leonard D. Lane is the Managing Director, Fung Academy and Group Director,

Leadership Development Fung 1937. He is responsible for overall direction and

implementation of the Fung Group Leadership Academy and the Group's Senior Leadership

Development and strategy-linked Accelerated Learning Programs. He has organized the

Academy to deliver a unique value proposition linking organizational and people development

processes with a platform of innovation and experimentation focused on convening, trying and

incubating action learning across the Fung group. He also serves as an advisor to the Fung

Global Institute.



Dr. Lane is a seasoned line manager and international management consultant with over 46

years of management, leadership and consulting experience with a strong background in supply

chain and integrated logistics. Prior to joining the Fung Group in 2008, Dr. Lane ran his own

consulting firms; LL Strategic Development Group in Seattle, Washington, where he served

airlines, global energy and resource development clients and LLA Pacific, Ltd. in Hong Kong

where he worked with Li & Fung, DHL, Hong Kong Bank, V-Tech, Caltex, the Airport Authority,

Peninsula Hotel Group, China Light and Power and helped with the formation of the Hong Kong

Logistics Council.

He has taught Competitive Strategy, Competitive Intelligence, Topics in Strategic Innovation and

Global Strategy at the University of California, Irvine and lectured on Global Competitive

Strategy in numerous University MBA programs globally.

Dr. Lane received his Bachelor's degree in Political Science in 1963 and MBA in 1968 from the

University of Southern California, his Doctorate in Management from Case Western University in

2003 and is a three-time ironman finisher.

Nandani Lynton

Director Leadership Development

A.P. Moller-Maersk

Nandani joined Maersk in Copenhagen in 2012 in a newly created position to

drive the leadership culture across the conglomerate. This adds a major in-house experience to

her consulting with multinational organizations across 45 countries on 6 continents. Her

consulting focused on developing the leadership capabilities needed in global organizations and

building cultural agility for competitive advantage. Especially in China she also worked on

organizational design, restructuring and integration with multinational and joint venture

companies across industries including automotive, manufacturing, finance and energy.

Nandani holds a Ph.D. from Cornell University. She has been on the faculty at CEIBS,

Thunderbird and Duke CE, after building and selling the organizational consulting firm Lynton

John & Associates Ltd. in China. Nandani is on the board of Uplift, a social development NGO in

Kyrgyzstan. She has numerous publications on managing the global organization, on Chinese

leadership, and on Gen Y in South Africa and China, most recently in the MIT Sloan Management

Review and the McKinsey Quarterly.



Cindy Mahoney

Head of Talent Integration & Interim Head of Leadership, Learning & Talent,

Barclaycard

Barclays

Cindy Mahoney is Head of Talent Integration at Barclays and Interim Head of Leadership,

Learning & Talent for Barclaycard. Her role involves aligning and implementing an approach to

global talent management and development to enable the organization to meet its strategic

challenges. Her main areas of expertise include the identification and development of talent,

behavioural aspects of change, and senior level coaching and team facilitation. Cindy is

accredited for a variety of psychometric and 360 tools and is also an accredited Executive Coach.

Her program, “Your Successful Career at Deloitte” has been recognized by Personnel Today &

The National Training Journal, and her paper, “What Makes an Effective Leader?” co-authored

with the Cass Business School, was referenced in the Guardian.

Previously, she was Global Head of People Development at BlackRock. Prior to joining

BlackRock, Cindy was CEO of Cedar Talent Management, a nice talent management consulting

business, part of the Savile Group plc. She was responsible for developing the business strategy,

relationship management and developing a wide range of bespoke solutions for clients. Prior to

this, she worked at both Fairplace and Penna as a talent consultant. Cindy began her career at

Barclays plc. where her 18-year tenure culminated as Change Director of the Retail Bank.

Ellen Peebles

Senior Fellow

ICEDR

Ellen is a researcher, writer, and editor with 25 years of experience helping authors

develop, refine, and communicate persuasive ideas. Before joining ICEDR she spent 12 years as a

senior editor at Harvard Business Review, where she acquired, developed, and edited more than

150 articles on a wide variety of management topics, particularly in the areas of leadership,

leadership development, talent management, and teams. She has worked with numerous

thought leaders including Harvard Business School Dean Nitin Nohria; Michael Porter, Rosabeth

Moss Kanter, and other professors at HBS and other leading business schools; management

gurus including Peter Drucker and Warren Bennis; leading business executives such as former

Procter & Gamble CEO A.G. Lafley, ex- Allied Signal CEO Larry Bossidy, and former Campbell

CEO Doug Conant; as well as partners at major consulting firms. Prior to that she worked at

several consulting firms, and in book publishing. Ellen has an AB in history from Princeton

University.



Tara Swart

CEO

The Unlimited Mind

Tara Swart is the only keynote speaker in the world, who is a leadership coach,

with a PhD in neuroscience, and a stellar career as a medical doctor behind her. This unique

combination of experience comes together to create an uncompromising and holistic impact on

performance optimization at hedge funds, investment banks, and professional services firms.

Tara is passionate about disseminating simple, pragmatic neuroscience-based messages, that

change the way people work, and sustainable translate to tangible financial improvement in the

business.

Tara is at the forefront of the application of neuroscience to business. She is a published author

of a book, and 18 articles in journals of neuroscience, and coaching. She speaks globally on the

brain in business, at international conferences, blue chip corporations, and top business schools

including Stanford, Columbia, Oxford & MIT.

Mike Thompson

Head of Early Careers

Barclays

Mike has been working in Barclays for over 24 years in a variety of Frontline and

Support leadership roles across the business. His past 5 years have been in HR where he has

built up extensive experience in implementing management and leadership development

programs, employee engagement programs and more recently managing the development of

Barclays’ Learning and Development Curriculum.

His recent projects include the roll out of the Leadership Excellence Program across Retail and

Business Banking (RBB) and the delivery of the “Be the Change” Employee Engagement Program

also across the global retail bank.

Mike currently manages a number of award winning early Careers programs including the

Barclays Apprenticeship Program and the Barclays Degree Program that won the CIPD Best

Talent Program 2012. He is passionate about developing young talent and tackling diversity and

equality issues as well as providing meaningful solutions that address youth unemployment.



Alison Young

SVP, Change & Communications

Pearson

Alison leads Pearson’s activities in talent and leadership development around the

world. Pearson (turnover £5.9 bn) is the world’s largest educational publisher with over 41,000

people in 70 countries and also owns the FT and Penguin books. She is particularly interested in

exploring and helping develop the kind of culture, structure and leadership that transforms

businesses into the digital world.

In her 25 years of experience, she has worked on many organizational change programmes at

Pearson, the Financial Times and in her consulting career before that with a range of companies.

She was for seven years a member of the faculty at the Cranfield School of Management after

she completed her MBA there in 1991.

summit2014faculty

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leading global companies

global competitiveness

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