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Jeff Stulce Manager, Student Applications, IS&T Darrick Owens Associate Registrar of Enrollment Services, One Stop Shop Georgia State University Georgia Summit 2011 Thursday, September 29 at 2:00 PM

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Jeff Stulce Manager, Student Applications, IS&T

Darrick Owens Associate Registrar of Enrollment Services, One Stop Shop

Georgia State University

Georgia Summit 2011 Thursday, September 29 at 2:00 PM

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Difficulty scheduling computer labs for INCEPT

Had to split attendees between two or more

labs Had approximately 240 iPads on hand from

Freshmen Learning Communities iPads were not needed for FLC during the

period INCEPT was being held

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First time ever at Georgia State University, students attending Incept: New Student Orientation registered for classes on Apple iPads

Quicker registration and easier for students

The university formatted 240 portable devices for the freshman class

Using iPads for registration gives students the opportunity to get familiar with new age technology

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Using iPads for registration will eliminate the timely process of shifting students in and out of computer labs

Touch screen keyboard to access the Panther

Access Web Services (PAWS) web portal Student having access to the Survey that is also

completed on the iPads More efficient process and cuts down on the

number of staff needed for registration portion of New Student Orientation

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Student must sign out iPads at beginning of session

3 – 4 INCEPT staff at sign in/sign out table

Students get T-Shirt after turning in iPad

No units have gone missing so far

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Students are given a 5 x 7 card with step by step instructions on using the iPads

Students then proceed to the assigned table

and begin registration If a question with registration the student will

only need to raise their hand for assistance

During the registration we do have Student Advisors there for assistance

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There are four check-in stations upfront when the students walk in

There are two staff at the entrance and at the exit for security

If a student needs to exit for any reason they must check-in their iPad before exiting

Each bag is checked when a student exits

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Students love the iPads and the process of registration

The day during New Student orientation is not so stressful

Over 200 students registering in one area at the same time

The wave of the future!

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Student Center Ballroom had no wireless capability except on the periphery

Installed 12 access points ◦ Meru Networks 802-11N capable ◦ Supports about 480 simultaneous sessions

Did not want students to have to log into wireless with user names and passwords ◦ Students still required to log into Self-Service

Banner

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Embedded a WEP key for sign-on ◦ Hard-coded in configuration

◦ Embedded in the image for each iPad

◦ Cannot be used outside range of room

Network restricted to Banner and Survey Monkey

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The iPads are recharged and resynced before each session

Resyncing (reimaging) helps restore any

disabled functionality and removes any inappropriate content entered at the last session

Special carts allow for easy storage and

delivery of the iPads as well as recharging and resyncing

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7 Bretford PowerSync Carts, each holding 30 iPads

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Cost around $2,600 per cart

Each cart has a MacBook for resyncing the iPads using iTunes

We have an iTunes account containing the applications that we want downloaded to the iPads

Each iPad is inspected periodically for physical damage and proper functioning

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A number of pages and functions were initially identified by the customers as likely to be used at INCEPT Registration

“Just Registration” ◦ Start at the log in page for GoSOLAR from PAWS (Luminis) ◦ Go to One Stop Shop tab ◦ Go to registration menu ◦ Check holds ◦ Check your appointment times ◦ Link at bottom – Look up classes ◦ Choose semester ◦ Pick a subject ◦ Click search ◦ View results ◦ Check a class and click register ◦ Review schedule and view weekly schedule

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Many of these were heavily customized or entirely written by GSU ◦ Financial Aid pages ◦ Online Pre-Orientation – an external custom web application

◦ Tuition payment via TouchNet PayPath – worked but vendor would not officially support, printing an issue

◦ View/Update personal information (Change Addresses and Phones)

◦ View/Create/Update/Delete emergency contacts ◦ Enroll for Direct Deposit ◦ View Transfer Credits ◦ View Academic Evaluations ◦ Use multiple tabs on the iPad (one for GoSOLAR)

Links to pages outside of Banner Self-Service out of scope ◦ Our online course catalog would not run because it uses Flash

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All GoSOLAR pages looked great; almost all worked as expected

One navigational error was identified in several locations –

“Choose a Term” select boxes

This error was because of a local modification to display only the five most recent terms in select boxes

No errors were found on baseline Banner Self-Service pages

No differences in navigation found between iPad 1 and iPad 2

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Issue is specifically with the Safari browser, not iPad Safari for iPad is very different from Safari on the Mac

Problem could not be reproduced on Mac Drop-down box items require check marks to be

selected Dynamically generated drop-down boxes with a

single choice could not be checked/selected – example: “Choose a Term”: sometimes only one term is available for registration

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Safari for iPad ignores “size” attribute:

<select size="2" >

<option value="volvo">Volvo</option>

<option value="saab">Saab</option>

<option value="mercedes">Mercedes</option>

<option value="audi">Audi</option>

</select>

Customers wanted to keep the modification for other platforms and make exception for iPads

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FUNCTION F_Browser

BEGIN

SELECT owa_util.get_cgi_env('HTTP_USER_AGENT') INTO ws_browser

FROM dual;

ws_standard := 'Y';

BEGIN

SELECT 'N' INTO ws_standard

FROM dual

WHERE (UPPER(ws_browser) LIKE '%IPAD%');

EXCEPTION

WHEN NO_DATA_FOUND THEN

ws_standard := 'Y';

WHEN OTHERS THEN

ws_standard := 'Y';

END;

IF ws_standard = 'Y' THEN

RETURN TRUE;

… Code courtesy Franklin Wang

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owa_util.get_cgi_env('HTTP_USER_AGENT')

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option_count := 0;

FOR sobterm IN soklibs.view_term_select_c

LOOP

option_count := option_count + 1;

END LOOP;

IF bwskflib.F_Browser THEN

IF option_count > 5 THEN

option_count := 5;

END IF;

ELSE

option_count := 1;

END IF;

HTP.formselectopen (

'p_term',

NULL,

option_count,

cattributes => ' ID="term_input_id"'

);

… Code courtesy Franklin Wang

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Multiple choice boxes on “Look-Up Classes” page – default of “All” remained checked (selected) even after other options were selected.

Customers were concerned that student would forget to uncheck “All” and query the entire catalog

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We de-selected the “All” default selection item for the first select box (Subject) only:

IF bwskflib.F_Browser THEN

twbkwbis.p_formselectoption ('All', '%', 'SELECTED'); -- standard

ELSE

twbkwbis.p_formselectoption ('All', '%'); -- iPad

END IF;

Code courtesy Franklin Wang

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To make navigation easier for students, a default web page was loaded with just two buttons

The buttons are simply web shortcuts

“PAWS Registration System” goes to PAWS (Luminis) where students click on a link to SSB registration

“Take survey” goes to surveys about the INCEPT program that were set up on Survey Monkey

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Two on-site tests were conducted at the Student Center Ballroom ◦ A small group of administrative users and technical

people ◦ A larger group including volunteer students (72 iPads

checked out and used simultaneously)

Generational differences? ◦ Administrative users often reported navigational

differences between iPads and their desktops as errors or confusing

◦ Students just registered with few requests for assistance

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Jeff Stulce

[email protected] 404-413-4640

Darrick Owens

[email protected] 404-413-2259

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