summer training handbook lpu
TRANSCRIPT
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SummerTrainingHandbook 2014A practical Guide to Summer Training for MBA students ofLoel! "rofessional #niersit!
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Acknowledgements% am grateful to &r San'a! Modi( Sr &ean( Loel! )acult! of Business and Applied
Arts *L)BAA+( ,-o is t-e inspiration be-ind t-is book( &r. /a'es- erma( Associate
&ean and Mr Sures- as-!ap( HS( &epartment of )inance ( for being a constant
source of motiation.
% am grateful to all facult! members at L)BAA for contributing to t-is document.
% e3tend m! gratitude to all t-e management teac-ers of !ester!ears ,-o -ae
contributed to t-e pool of kno,ledge and -ae -ad a -uge impact on curriculum of
management education.
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PrefaceT-is book is a compendium of sample topics for summer training of MBA students.
An attempt -as been made to make it as compre-ensie and concise as possible.
T-e topics gien -erein are for t-e purpose of guiding t-e students to c-oose t-eirsummer training pro'ects and can be modi5ed as per t-e re6uirement of t-e
compan!. T-e topics -ae been classi5ed into areas of speciali7ation for t-e sake of
conenience and clarit!. %n addition to being a guide for summer training t-is book
can also be used to peek into t-e 'ob re6uirements of arious speciali7ations and
can be used to decide on t-e rig-t speciali7ation for a student.
%n addition to sample topics t-is book contains arious guidelines to be follo,ed in
order to derie t-e ma3imum bene5t out of t-e t,o mont-s of summer training. %t
contains t-e rules of #niersit! and t-e code of conduct t-e student is e3pected to
obsere during t-e period of interns-ip.
T-e book also contains a section on t-e actiities ,-ic- are generall! done b!
arious departments of a compan!. T-is s-all -elp in ,idening t-e perspectie of
t-e students and also increase t-e e3posure -e can receie.
All t-e formats for t-e arious components of t-e course -ae been presented in
anne3ure at t-e end of t-e book.
% ,is- !ou all t-e best for !our summer training. Hae fun8
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Contents
"rofessional Goals during Summer Training................................................................9
:ode of :onduct......................................................................................................... 9
Marketing................................................................................................................... 9
Sure! on preferences for insurance companies ,it- special reference to a
particular pla!er...................................................................................................... 9
%:: ;orld :up < =>ect on t-e promotions of arious products................................9
%mpact of price on t-e bu!ing be-aior...................................................................?
Market Sure! for a ne, product launc-.................................................................?
"ull =>ect in %nsurance Sale....................................................................................?
=>ect of "ackaging on sales of consumer products.................................................?
Marketing :ommunication needs of ligopol! :ompanies......................................?
:onsumer perception about t-e compan!@[email protected]
Trend anal!sis of sales during di>erent times of !ears..........................................10
=>ectieness of %ntegrated Marketing "lan of t-e compan!.................................10
Market positioning of t-e products........................................................................10
)inance..................................................................................................................... 11
;orking capital management at t-e organi7ation.................................................11
"ro'ect 5nancing....................................................................................................11
/atio anal!sis to kno, t-e 5nancial position of compan!....................................11Budgetar! control tec-ni6ues used b! t-e organi7ation.......................................11
%nentor! control tec-ni6ues used b! t-e compan!..............................................12
:as- :onersion c!cles and its %mpact on t-e pro5tabilit!...................................12
/eceiables management tec-ni6ues used b! t-e compan!................................12
:apital budgeting tec-ni6ues used b! t-e companies..........................................12
:ost reduction tec-ni6ues used b! t-e compan! and t-eir e>ectieness.............12
"ACs and gro,ing scope of Securiti7ation............................................................1
/isk Management in Life %nsurance.......................................................................1
/isk Management in General %nsurance................................................................1
/isk Management in Banking................................................................................1
A stud! on banking procedures.............................................................................1
:omparatie stud! of loan procedures follo,ed b! banks....................................1
"ortfolio Management........................................................................................... 1
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Hospital and Healt- Management............................................................................14
Stud! on "atient Satisfaction.................................................................................14
Gap Anal!sis.......................................................................................................... 14
TAT of Laborator! "rocedures................................................................................14
"atient )lo, in "&............................................................................................... 14
:omparatie Stud! ,it- ABH standards.............................................................14
Medical Audit......................................................................................................... 14
Materials and Store Management..........................................................................1D
#rinar! :at-eteri7ation %nfection..........................................................................1D
&esign and )acilities in t-e =mergenc! :asualt! &epartment..............................1D
Medical Billing &epartment...................................................................................1D
Human /esource Management.................................................................................1D
/ecruitment process..............................................................................................1D
Training and &eelopment process.......................................................................1D
H/%S.......................................................................Error! Bookmark not dened.
%mpact of remuneration on Motiation..................................................................1E
%mpact of recession on H/ policies........................................................................1E
:-ange management............................................................................................ 1E
Talent management...............................................................................................1E
:ompetenc! Mapping of particular organi7ation...................................................1F;ork life balance................................................................................................... 1F
"erformance management s!stem........................................................................1F
%nformation Tec-nolog!............................................................................................ 1F
Stud! of Suppl! :-ain Management S!stem of an %T rgani7ation.......................1F
=business and its role in inentor! management.................................................1F
Total 6ualit! management for %T %ndustr!..............................................................1F
Brand positioning and adertising of %T "roducts..................................................1F
%mpact of Budget and Sc-edule "ressure on Soft,are &eelopment :!cle Timeand =>ort.............................................................................................................. 19
:onsumer bu!ing be-aior of emarketed %T products..........................................19
%mplementation of c!ber la, in %T rgani7ation....................................................19
/etail Management..................................................................................................19
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Stud! of e>ectieness of merc-andise aailabilit! and consumer s-opping
be-aior................................................................................................................ 19
Stang management and Ie3i timing implemented in /etail stores....................19
Materials -andling e6uipment used for cost reduction on s-op Ioor@,are-ouse..19
/etail stores and degree of automation used for competitie adantage.............1?/etail storesC ,are-ouse management.................................................................1?
Logistics implementation for coordination ,it- decentrali7ed@centrali7ed store
..............................................................................Error! Bookmark not dened.
Stud! of /etail location and la!out........................................................................1?
:ustomer relations-ip management.....................................................................1?
isual merc-andising and atmosp-erics...............................................................1?
Securit! measures for reducing t-e storeCs t-eft..................................................1?
%nternational Business.............................................................................................. 1?=3port import policies of t-e compan!..................................................................1?
Business #nit Strategies........................................................................................20
Market segmentation strategies............................................................................20
Transfer pricing tec-ni6ues follo,ed b! compan!.................................................20
Management :ompensation..................................................................................20
)inancing of "ro'ects of t-e companies.................................................................20
T-e actiities of t-e arious departments................................................................20
Accounts@ )inance &epartment.............................................................................20
Human /esource...................................................................................................21
Marketing J Sales.................................................................................................22
A=K#/= % =aluation "arameters.......................................................................2
:#/S= =AL#AT% ....................................................................................... 2
M&=L 1 < /esearc- pro'ect components "ractical :omponent..........................24
M&=L 2< Sale pro'ect components......................................................................24
Anne3ure %% Guidelines.............................................................................................2DAnne3ure %%% %mportant deadlines............................................................................2F
A=K#/= % "ro'ect Topic "erforma.......................................................................2?
A=K#/= )ortnig-tl! "rogress /eport................................................................1
A=K#/= % )eedback on fortnig-tl! repot b! facult! guide *for facult! onl!+....2
A=K#/= %% %ndustr! )eedback )orm...................................................................
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A=K#/= %%% Attendance S-eet...........................................................................D
A=K#/= %K Guidelines for Summer Training /eport...........................................F
Anne3ure K < /eferences..........................................................................................?
Professional Goals during
Summer TrainingT-e purpose of summer training is
to ac6uaint t-e students ,it- t-e
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practices follo,ed in t-e industr!
and at t-e same time gie t-em an
opportunit! to do researc- on some
releant topics in t-eir area of
speciali7ation.
1. To undertake a meaningful
pro'ect
2. To ,ork -ard and s-o, initiatie
to ,in con5dence
. ;ork -ard to get ""*"re
"lacement >er+
4. Aim at ma3imi7ing learning.
D. Building relations ,it- peers to
t-oroug-l! understand t-e
strengt-s and ,eaknesses of
s!stemCs policies and
procedures.
E. #nderstand s!stems( procedures
and policies.
F.&iscuss doubts and see( if( !ou
can make suggestions.
9. Tr! to relate t-e practice to
t-eor! and 5nd out reasons for
di>erence bet,een t-eor! andpractice
Code of ConductT-e students s-ould obsere t-e
follo,ing guidelines ,-ile t-eir
summer training.
1. Ad-ere to a formal dress code.2. Be punctual in attendance.. Aail leae onl! if aut-ori7ed b!
t-e pro'ect -ead.4. Ad-ere to organi7ationCs policies
and rules.D. #se appropriate professional
language in communication at
,orkplace.
E. Aoid an! conduct t-at ma!
cause embarrassment or
disrepute to t-e organi7ation.F. Assure t-at all actions and
be-aiors promote t-e faorable
image of t-e organi7ation.9. ot taking action ,-ic- disrupts
t-e normal functioning.
Marketing
Surve on references for
insurance comanies
wit" secial reference to
a articular laer%nsurance is considered one of t-e
most dicult products to sell. T-e
sale is mostl! pus- sales( drien b!
t-e sales agent@ emplo!ee.
Ho,eer( t-e companies spent a
lot of mone! on adertisement and
promotions. T-e student -as to
identif! t-e ke! factors driing t-e
sales and s-ould tr! to come up,it- some ideal %ntegrated
Marketing :ampaign design for t-e
product.
T-e focus -as to be on customer
interaction and kno,ing t-e actual
c-allenges inoled in making t-e
deal -appen.
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#CC $orld Cu % E&ect on t"e
romotions of various
roducts'
A cricket ,orld cup -as al,a!s
captured t-e attention of marketersand consumers alike. A lot of
researc- and studies -ae been
done on t-is topic. Most of t-ese
pertain to t-e large companies.
Ho,eer( t-is is a gala eent ,-ic-
a>ect business at all leels.
T-e students -ae to stud! t-e
impact of t-e ,orld cup on t-e
business and t-e sales of t-ecompan! t-e student is doing
interns-ip ,it-.
#mact of rice on t"e
(uing (e"avior
"ricing -as a lot of a>ect on t-e
bu!ing be-aior of indiiduals. T-is
is reIected in t-e price discounts
o>ered b! t-e producers and also
t-e conenient pricing *multiples ofD( 10+. T-e topic re6uires t-e
students to stud! t-e e>ect of t-e
printed price *M/"+ on t-e bu!ing
be-aior of t-e customer.
After t-e stud! t-e student can
suggest some modi5cations in t-e
price 6uantit! combination in order
to ma3imi7e t-e reenue of t-e
product in 6uestion.
1T-is topic can be used b! more t-an onestudent( ar!ing it as per t-ecompan!@product in 6uestion.
Market Surve for a new
roduct launc")
%n an eer prospering middle class
t-ere is a perpetual need to ne,
products and product categories.:onfectioneries and beerage
un-eard of ten !ear ago( are no, a
standard part of our dietar! plans.
T-ere are studies on t-e c-anging
demograp-ics of t-e decision
maker in a t!pical -ouse-old
purc-ase decision.
An! compan! looking for additional
reenue streams keeps onlaunc-ing ne, products. T-e
student -as to do a sure! to
identif! t-e need@gap in some
categor! and suggest a ne,
product to be launc-ed in it.
Pull E&ect in #nsurance Sale
;it-in an increase in t-e priate
sector 'obs t-e urban consumer
-as started looking for insurancecoers to reduce an! and all t!pes
of risk. At t-e same time( t-e
indiidual does not entertain t-e
calls of t-e insurance sales agents.
T-is dic-otom! creates t-e need to
anal!7e t-e ke! factors a>ecting
t-e sales and 5nd out t-e scope of
generating pull e>ect in insurance
sales.
T-e student -as to 5nd out t-e
e>ect of marketing communication
2T-is topic can be used b! more t-an onestudent( ar!ing it as per t-ecompan!@product in 6uestion.
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< in terms of brand recall( in t-e
decision making process of t-e
indiidual.
E&ect of Packaging on sales
of consumer roducts*T-ere are a lot of products in
market ,-ic- are purc-ased on
impulse or are small ticket bu!s
bottled ,ater( c-ips( soaps(
eatables etc. in t-e case of suc-
products t-e packaging pla!s an
important role. T-is stud! s-ould
focus on t-e role of packaging in
t-e sales of t-e product in6uestion.
Marketing Communication
needs of +ligool
Comanies
T-ere are some companies ,-ic-
-ae a near monopol! t-eir
product segment or at best t-e!
can be described as oligopolies.
H":L( B":L( %:L are t-ree suc-e3amples in t-e petrol and diesel
categor!. T-ese companies ,-ic-
-ad a er! laidback attitude in t-e
!ester!ears -ae become actie
adertisers no,.
T-e students need to stud! t-eir
marketing communication needs if
an! and anal!7e -o, t-eir needs
are di>erent from t-e pla!ers inmore competitie product@serice
categories.
T-is topic can be used b! more t-an onestudent( ar!ing it as per t-ecompan!@product in 6uestion.
Consumer ercetion a(out
t"e
coman,roduct,organi
-ation
T-e consumer perception about acompan! is a er! important factor
in t-e success or failure of an!
compan!. :ompanies spend a
fortune to create a good
perception. T-us( it is er!
necessar! for an! compan! to
kno, -o, t-e consumer perceies
it.
T-is stud! s-all focus on t-earious aspect of consumer
perception ranging from brand
recall to brand e6uit! and t-e
general opinion of people een if
t-e! are not customers rig-t no,
*potential customers or
inIuencers +
Trend analsis of sales
during di&erent times ofears
Man! products -ae a c!clical
demand( peaking at some peculiar
time of t-e !ear. %f a compan! is
able to predict t-e trend correctl!
and timel!( t-e! can make good
use of t-is data. T-e inentor!
management( sta> management
and also t-e promotions can bearied according to t-e trend.
T-e student s-all stud! t-e c!cles
and trends for t-e product in
6uestion and suggest ,a!s to
ma3imi7e t-e reenues b! making
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use of t-is data. T-e student
s-ould dra, results from bot- past
and present data.
E&ectiveness of #ntegrated
Marketing Plan of t"ecoman
o, a da! t-e marketing and
promotions e3penditure forms t-e
ma'or part of t-e budgets of an!
compan!. ;it- t-e adent of
alternatie c-annels of promotions(
marketers -ae increased
opportunities for promotional
actiities. At t-e same time a largenumber of aenues add to t-e
alread! preailing state of
confusion. T-e purpose of t-is
stud! is to anal!7e all t-e
Market ositioning of t"e
roducts
T-e positioning of an! product
de5nes t-e marketing campaign it
-as to follo,( its budget( t-e priceof t-e product and a lot of ancillar!
actiities. T-us( t-e positioning of
t-e product is a er! important
decision t-e compan! -as to take.
Man! a time it so -appens t-at t-e
compan! does not kno, t-e
correct positioning it -as in t-e
minds of t-e consumers. T-is leads
to a mismatc- in t-e actual and t-eappropriate e>orts done b! t-e
compan!.
As a part of t-is stud!( t-e student
is re6uired to ealuate t-e
positioning of t-e compan!Cs
product and 'udge t-at ,-et-er it
is a correct positioning or s-ould
t-e compan! re,ork its plans for
t-e positioning.
inance
$orking caital management
at t"e organi-ation
:ompan!Cs big c-unk of funds
usuall! gets stuck in ,orking
capital. %n order to run t-e business
smoot-l! business needs t-e
appropriate amount of ,orking
capital. But ,orking capital at an!
time s-ould not be more@less t-an
t-e re6uirement of t-e compan!.
Appropriate amount of ,orking
capital needs to be maintained.
;orking capital -as t-ree ma'or
deriers
:as- /eceiables
"a!ablesAll t-ree need to be properl!
managed. :as- conersion c!cle
needs to be minimi7ed( /eceiable
turnoer and pa!able c!cle need to
be optimi7ed. All t-e factors -ae
t-eir e>ect on pro5tabilit! of t-e
business. Students ,ill stud! t-e
,orking capital management
tec-ni6ues follo,ed b! t-ecompan! so as to maintain t-e
li6uidit! ,-ile maintaining t-e
pro5tabilit! and suggest means to
improe t-e ,orking capital c!cle
,it-out -ampering pro5tabilit!.
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Pro/ect nancing
%n a business companies -ae to
,ork on ne, pro'ects in order to
en-ance t-eir pro5tabilit!. But
before a ne, pro'ect is taken up its
iabilit! -as to be c-ecked. %t
s-ould pass certain parameters.
nce t-e compan! decides to go
up ,it- a pro'ect t-en t-e problem
of its 5nancing comes. Ho, to
5nance a pro'ect &i>erent
5nancing instruments -ae to be
ealuated. Students ,ill stud! t-e
5nancing instruments used b! t-e
compan! for 5nancing a pro'ect outof aailable options. :ause for
selecting a particular instruments.
T-e! ,ill anal!7e t-e aailable
instruments and suggest t-e
compan! about ot-er pro5table
options.
0atio analsis to know t"e
nancial osition of
coman1
/atios tell all about t-e compan!Cs
,ell being. &i>erent ratios are used
to get information about
compan!Cs ,ort-( its pro5tabilit!(
li6uidit! J solenc!. Students ,ill
get t-e information about t-e
di>erent ratios of t-e compan!.
T-eir composition and ,ill compare
it ,it- t-eir peer group. ;-ileanal!7ing t-e ratios if t-e! 5nd an!
Ia, in compan!Cs ,orking t-e! ,ill
suggest t-e measures to t-e
compan! to improe t-eir ,orking
,-ic- ,ill automaticall! improe
t-e ratios.
Budgetar control
tec"ni2ues used ( t"e
organi-ation
Budgeting is a control deice in t-e
-ands of t-e compan!. &i>erentbudgets are prepared b! t-e
compan! for t-e ecient ,orking
of t-e compan!. Because budgeted
5gures gie a parameter to t-e
compan! against ,-om t-e results
-ae to be ealuated. Students ,ill
stud! t-e di>erent tec-ni6ues used
b! t-e compan! for budgetar!
control( reasons for t-e use of a
speci5c tec-ni6ue. utcomes oft-e tec-ni6ue in t-e form of
increased production( increased
sale( less e3penditure( reduced
labor turn oer( improed cas-
position etc.
#nventor control tec"ni2ues
used ( t"e coman
%n an! production -ouse inentor!
constitutes t-e ma'or portion of
t-eir ,orking capital. %nentor!
must be managed properl! so as to
reduce t-e c-ances of s-ortage as
,ell as e3cess of inentor!.
"roduction -ouses use arious
inentor! management tools suc-
as AB: anal!sis( N%T( L%) )%)(
stock leels etc. Student is re6uired
to stud! t-e arious %nentor!control tec-ni6ues used b! t-e
compan!( reasons be-ind t-e use
of a particular tec-ni6ue( bene5ts
of using a particular tec-ni6ue.
Students ,ill e3plore t-e
opportunities to use ot-er
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%nentor! control tec-ni6ues not
used b! t-e compan!.
Cas" Conversion ccles and
its #mact on t"e
rota(ilit)irms t!picall! follo, a c!cle in
,-ic- t-e! purc-ase inentor!( sell
goods on credit( and t-en collect
accounts receiable. T-is c!cle is
referred to as t-e cas- conersion
c!cle. Sound ,orking capital polic!
is designed to minimi7e t-e time
bet,een cas- e3penditures on
materials and t-e collection of cas-on sales.S-ortening t-e cas- conersion
c!cle leads to -ig-er pro5tabilit!
and aluation of t-e compan!(
proided t-e ot-er factors are
constant. Generall!( a dra,back of
s-orter &a!sC Sales utstanding
*&S+ is loss in sales. T-e students
-ae to stud! -o, t-e companies
are ac-ieing t-ese mutuall!contradicting ob'ecties and
suggest means to improe t-e cas-
conersion c!cle ,it-out
-ampering sales.
0eceiva(les management
tec"ni2ues used ( t"e
coman
A compan! gets receiables
,-eneer it sells goods on credit.
/eceiables are an important
component of ,orking capital as
,ell of balance s-eet. Students are
re6uired to anal!7e t-e current
receiable management
tec-ni6ues. ;-et-er t-e! are
managing t-e receiables
t-emseles or using t-e
factoring tec-ni6ues. Ho, muc-
time it takes to conert receiablesinto cas- )ind t-e possibilities to
improe t-e receiable c!cle.
Caital (udgeting
tec"ni2ues used ( t"e
comanies.
;-eneer a ne, pro'ect is under
taken b! a compan! its 5nancial
iabilit! needs to be c-ecked using
arious capital budgetingtec-ni6ues. Students ,ill anal!7e
t-e tec-ni6ues adopted b! t-e
compan!( reasons be-ind t-e
adoption of a particular tec-ni6ue
*suc- as pa!back period( "( %//+
its bene5ts oer t-e re'ected
tec-ni6ues.
Cost reduction tec"ni2ues
used ( t"e coman
and t"eir e&ectiveness.
:ompan! can increase its
pro5tabilit! b! increasing its
sale@selling price or b! reducing its
cost. %ts easier for a compan! to
reduce its cost. Students ,ill stud!
t-e arious cost reduction
tec-ni6ues used b! t-e compan!
suc- as %O= and t-e bene5tsderied b! t-e compan! after t-e
use of t-ese tec-ni6ues.
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3PA4s and growing scoe of
Securiti-ation
"ACs are a part and parcel of
banking industr!. But banks can
use t-ese "ACs for t-eir bene5t b!resorting to t-e tec-ni6ue of
Securiti7ation. Students ,ill be
re6uired to stud! t-e "ACs of a
particular bank( -o, t-e! are
generated and -o, securiti7ation
,orks in reducing "ACs. Telling
complete procedure follo,ed b!
t-e bank along ,it- re6uired
proofs.
0isk Management in 5ife
#nsurance
;-eneer ,e talk about /isk
management it is all about
under,riting process. Students are
supposed to learn complete
under,riting process follo,ed b!
t-e life insurance compan!. T-e!
-ae to 5nd -o, risk can c-ange
t-e premium re6uirements.
0isk Management in General
#nsurance
;-eneer ,e talk about /isk
management it is all about
under,riting process. Students are
supposed to learn complete
under,riting process follo,ed b!
t-e general insurance compan!.T-e! -ae to 5nd -o, risk can
c-ange t-e premium re6uirements.
0isk Management in Banking
Banking business itself entails a lot
of risk( because t-e banking
business mainl! consists of lending
mone! to people. Lending mone!
implies risk of bad debts. Students
are e3pected to learn about risk
management tec-ni6ues follo,ed
b! t-e banks and -o, t-ese
tec-ni6ues -elp t-e banks reducing
t-e risk.
A stud on (anking
rocedures
Banking itself is a big industr!. %t is
composed of lot of procedures sa!(
making drafts( clearing( assigning
t-e M%:/ codes to non M%:/ bankc-e6ues. A student doing -is@-er
intern in t-e banking sector is
e3pected to learn all t-e banking
procedures and ,-at is t-e use of
follo,ing t-ese procedures.
Comarative stud of loan
rocedures followed (
(anks
Loans are t-e life blood of t-ebanking business. A procedure -as
to be follo,ed to grant a loan.
Students ,ill stud! t-e procedure
follo,ed b! banks in granting t-e
loans. T-e! ,ill also compare t-e
loans of di>erent banks issued in
same stream. T-e! ,ill be re6uired
to 5nd out t-e possible causes of
di>erence in interest c-arged b!di>erent banks for same kind of
loan.
Portfolio Management
"ortfolio construction is itself a
tedious task. %t needs consistent
rebalancing of t-e assets as per
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t-e needs of t-e inestor. Students
doing t-eir intern in 5nancial
planning ,ill be re6uired to kno,
all about t-e construction of
portfolio( -o, and ,-! t-e
portfolios are rebalanced. T-e! ,ill
also stud! t-e e>ect of rebalancing
on t-e portfolio.
6osital and 6ealt"
Management
Stud on Patient Satisfaction
Students can ,ork upon arious
departments like %"&@"& to
measure t-e satisfaction leel of
t-e patients regarding t-e serices
proided b! t-e -ospital. T-e! can
5nd out t-e areas in ,-ic- t-e
patient satisfaction leel is lo, and
can deelop a model for improing
it( t-ereb! -elping t-e -ospital to
retain customers and increase
reenue.
Ga Analsis
Students can use t-e S=/P#AL
scale to measure t-e serice gaps
e3isting in t-e serice delier!
s!stem of t-e -ospital. T-e! can
5nd out t-e causes of t-e e3isting
gaps. )inall! t-e! can deelop
strategies to close t-ose gaps and
t-ereb! improing t-e sericedelier!.
TAT of 5a(orator
Procedures
Turn Around Time *TAT+ is t-e time
period bet,een collection of
sample for diagnostic test and
delier! of report. T-e students
-ae to record t-e TAT for a
de5nite time period. T-e! -ae to
5nd out t-e aerage TAT for eac-
procedure and compare ,it- a
benc-mark. )inall! design a model
to improe up on t-e procedures
-aing -ig-er TAT. T-is ,ill -elp t-e
-ospital to improe t-e
responsieness parameter of t-e
serice delier! process.
Patient low in +P7
"& is t-e unit of t-e -ospital,-ere patients -ae t-e 5rst
serice encounter. ften it is seen
t-at most of t-e -ospitals face
problems of oercro,ding and
longer ,aiting time period in "&.
T-is ultimatel! leads to t-e
dissatisfaction among patients.
Students -ae to do a detail stud!
on eac- and eer! procedure taken
in t-e "&. T-e! -ae to 5nd outt-e lacunae in t-e serice delier!
process and 5nall! deelop a
model for optimum serice
delier!.
Comarative Stud wit"
3AB6 standards
ABH is t-e bod! responsible for
accreditation of -ospitals in %ndia
,-ic- certi5es t-e 6ualit!
management practices in t-e
-ospitals. ABH -as deeloped
certain guidelines and set
standards for -ospital to be
certi5ed. Students -ae to ealuate
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t-e serice delier! s!stem of t-e
-ospital as per t-e ABH guidelines
and -ae to compare t-e status of
t-e -ospital ,it- t-e benc-mark
set b! ABH. )inall! t-e! -ae to
suggest and recommend t-e
-ospitals to reac- t-e ABH
standards. T-is ,ill -elp -ospital to
attract more patients especiall!
international patients t-ereb!
increasing t-e reenue.
Medical Audit
Medical audit is one of t-e ma'or
process for ac-ieing 6ualit!-ealt-care serice delier!.
Students -ae to c-eck medical
records of t-e inpatients for a
de5nite time period and also t-e
past records. T-e! -ae to 5nd out
t-e missing components in t-e
records. )inall! t-e! -ae to
deelop a c-eck list for maintaining
t-e medical records.
Materials and Store
Management
Students -ae to stud! on t-e
parameters for selecting t-e
endors for -ospital supplies. T-e!
also -ae to do an indept- stud!
on endor rating s!stem on t-e
e3isting endors of t-e -ospital.
T-e! can collect t-e information
from t-e market and -elp t-e
-ospital in getting t-e best
endors. T-is ,ill -elp t-e -ospital
in 6ualit! assurance and cost
cutting b! improing t-e suppl!
c-ain ecienc!.
8rinar Cat"eteri-ation
#nfection
%n most of t-e -ospital infection
due to urinar! cat-eteri7ation is
er! common giing rise tocomplications and increasing t-e
lengt- of sta! of t-e patients.
Students -ae to deelop a c-eck
list for all procedures regarding
urinar! cat-eteri7ation. T-e! -ae
to keenl! obsere eac- procedure
during t-eir sta! in t-e -ospital.
T-e! -ae to 5nd out t-e
deiations in t-e standard
procedures. )inall! t-e! -ae todeelop a training module for t-e
medical and "aramedical sta>s for
follo,ing t-e best procedure.
7esign and acilities in t"e
Emergenc Casualt
7eartment
Students -ae to do an indept-
stud! on t-e design( e3isting
facilities( process and patient Io,
in t-e emergenc! department of
t-e -ospital. T-e! -ae to 5nd out
t-e lacunae in t-e aboe areas.
T-e! -ae to deelop an ideal
design for t-e department for
smoot- operations. T-is ,ill -elp
-ospital to reduce t-e
oercro,ding and improe t-e
oerall operations of t-eemergenc! department.
Medical Billing 7eartment
Students -ae to do an indept-
stud! on di>erent billing
procedures in t-e -ospital suc- as
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insurance reimbursement( T"A bills(
=S% J :GHS bills etc. T-e! -ae to
also 5nd out t-e patient
satisfaction leel regarding billing.
T-e! -ae to 5nd out t-e areas of
improement and suggest
procedures for optimum billing
process.
6uman 0esource
Management
0ecruitment 9 Selection
rocess
/ecruitment J Selection
encapsulates attracting( screening(
and selecting 6uali5ed people for a
'ob in an organi7ation. ;it- t-e
c-anging times t-ere -as been a
paradigm s-ift in t-e /ecruitment
process ,it- a gro,t- of 'ob searc-
engines J -ead-unters for
e3ecutie recruitment. T-ere -as
been a constant focus onidentif!ing critical competencies
,-ile -iring prospects ,-ic-
encompasses not onl! isible
factors like no,ledge( Skills J
Abilities but also inisible J belo,
t-e ,aterline competencies like
Traits( Moties( Self:oncept etc.
T-e student is e3pected to
undertake a stud! on t-erecruitment J selection process of
t-e particular organi7ation and also
stud! t-e recruitment J selection
tec-ni6ue being follo,ed in t-e
particular industr! and compare
t-e best practices in bot- t-e
cases.
Training and 7eveloment
rocess
T-e Training J &eelopmentScenario in %ndia -as undergone a
radical oer-aul ,it- a sole
purpose of augmenting t-e
performance of %ndiiduals J Team
members in organi7ational
settings. T-ere -as been a gro,ing
focus on Human /esource
&eelopment and t-ere is constant
attempt b! organi7ations to
become Learning rgani7ations. At
eer! step Training J &eelopment
-as been linked to Strategic goals
of t-e organi7ation to augment t-e
alue generated b! t-e program.
T-e students are e3pected to
stud! t-e training and
deelopment s!stem of a particular
organi7ation. %n t-is pro'ect( t-e!can anal!7e t-e di>erent
tec-ni6ues of training and
deelopment being emplo!ed
along ,it- ot-er critical training
and deelopment issues like t-e
pro5cienc! of trainers(
e3pectations from trainees( timing(
budget etc.
#mact of remuneration onMotivation
T-is topic is an attempt to e3plore
t-e critical motiation factor for
emplo!ees oer t-e ages
/emuneration J its impact on
motiation leels. T-e students are
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e3pected to anal!7e t-e correlation
bet,een /emuneration J
Motiation leel of emplo!ees.
Generall! it -as been opined t-at
-ig-er remuneration -as an impact
on t-e motiation leels of
emplo!ees but it can be di>erent
for di>erent industries as ,ell as
di>erent leels of management.
Students can researc- t-e impact
of monetar! as ,ell as non
monetar! bene5ts on di>erent
leels of management.
#mact of recession on 60olicies
/ecession -as pla!ed ma'or role in
business decisions oer t-e !ears
and H/ policies form a critical part
of it. T-e recent slo,do,n in t-e
%ndian =conom! impacted almost
all t-e critical H/ functions be it
Hiring &ecisions( Training J
&eelopment( :ompensation etc.
T-e student is e3pected to anal!7eand stud! t-ese impacts J its
e>ects on t-e sustainabilit! of t-e
organi7ations in t-e long term.
C"ange management
:-ange management is an
indispensable part of an!
organi7ation. Students can stud!
di>erent tec-ni6ues adopted b!
organi7ations for managing c-ange
or for reducing t-e resistance to
c-ange. T-e! can focus on an!
ma'or c-ange program initiated b!
t-e organi7ation and can track t-e
transition during t-e unfree7ing(
moement J refree7ing stage.
Talent management
T-e students are e3pected to stud!t-e di>erent tec-ni6ues
organi7ation emplo! to groom t-e
most aluable assets i.e. its
emplo!ees J -o, it attempts to
build up on its Human :apital b!
identif!ing t-e -ig-pots. T-e
students can undertake a stud! on
t-e di>erent initiaties ,-ic-
organi7ations are taking for
maintaining t-e pool of talentt-roug- t-e Assessment :entres J
&eelopment :entres J -o,
organi7ations are focusing on
second line deelopment.
Cometenc Maing of
articular organi-ation
T-e student is e3pected to
understand t-e process of Mapping
:ompetencies for %ndiiduals in t-e
organi7ation J attempt to prepare
:ompetenc! Models for critical
positions in rgani7ation. T-e
linkage ,it- eac- and eer! step
like /ecruitment J Selection(
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Training J &eelopment and
:ompensation needs to be
establis-ed after t-e same to
'ustif! t-e entire process.
$ork life (alanceStudents ma! stud! t-e impact of
,ork life balance tec-ni6ues on t-e
emplo!eeCs productiit! and
turnoer rate of t-e organi7ation.
arious concepts like )le3time( Nob
S-aring( and Telecommuting etc.
ma! be studied.
Performance management
sstem
T-e students are e3pected to
undertake an indept- anal!sis on
t-e "erformance Management
s!stem in t-e organi7ation ,-ic-
,ill encapsulate a detailed stud!
on "erformance "lanning(
"erformance Managing(
"erformance Appraisals( and
"erformance Monitoring beingfollo,ed.
#nformation Tec"nolog
Stud of Sul C"ain
Management Sstem of
an #T +rgani-ation
T-ere is a net,ork of
interconnected businesses inoled
in t-e process of proiding product
and serice packages re6uired b!
end customers of an %T compan!.
T-e students need to stud! t-is
net,ork and suggest means to
improe its ecienc!.
E:(usiness and its role in
inventor management
Students stud! -o, information
and communication tec-nologies
*%:T+ are utili7ed in support of all
t-e actiities of business in ie, to
control %nentor! s!stem. T-is
pro'ect s-ould entail stud!ing t-e
impact of better inentor!management on t-e pro5t of t-e
compan!.
Total 2ualit management
for #T #ndustr
TPM is used to reduce t-e errors
produced during t-e manufacturing
or serice process( increase
customer satisfaction( and
streamline suppl! c-ainmanagement in %T industr!. T-e
student need to stud! t-e current
processes and suggest
improements if an!.
Brand ositioning and
advertising of #T
Products
T-e positioning of an! product
de5nes t-e marketing campaign it
-as to follo,( its budget( t-e price
of t-e product and a lot of ancillar!
actiities. T-us( t-e positioning of
t-e product is a er! important
decision t-e compan! -as to take.
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Man! a time it so -appens t-at t-e
compan! does not kno, t-e
correct positioning it -as in t-e
minds of t-e consumers. T-is leads
to a mismatc- in t-e actual and t-e
appropriate e>orts done b! t-e
compan!.
T-e student is re6uired to anal!7e
t-e positioning of t-e %T "roducts
and t-e related adertising
campaigns.
#mact of Budget and
Sc"edule Pressure on
Software 7eveloment
Ccle Time and E&ort
T-e pro'ect re6uires anal!7ing t-e
direct and indirect impact of
Budget assigned to pro'ect b!
management to,ards t-e pro'ect
on deelopment of soft,are in
terms of time and e>ort. At t-e end
of t-e stud! t-e student s-ould be
in a position to criticall! anal!7et-e e>ectieness of t-e use of t-e
budget.
Consumer (uing (e"avior
of e:marketed #T
roducts
=commerce -as emerged as a lo,
cost and eas! medium of selling
soft,are products. T-oug- it is cost
ecient( companies are still
grappling ,it- t-e issues of
reac-ing t-e consumers in a muc-
cluttered c!berspace. T-is stud!
,ill tr! to gauge consumer
perspectie to,ards t-e %T product
proided b! companies on internet(
and suggest means to increase t-e
reac-.
#mlementation of c(er law
in #T +rgani-ationT-e students need to anal!7e t-e
concept of :!ber La,s ,it- special
reference to t-e follo,ing issues
-o, muc- consideration is gien
b! %ndustr! to,ards t-is and -o, it
is implemented b! t-e
rgani7ation.
Some practical implementations
can also be discussed.
0etail Management
Stud of e&ectiveness of
merc"andise availa(ilit
and consumer s"oing
(e"avior
:ustomers follo, a speci5c pattern
of isiting to nearest conenience
store. Basicall! it depends upon
t!pe of merc-andise a store -as.
So e>ect of merc-andise selection
b! a store manager on foot fall of a
store s-ould be studied.
Sta;ng management and
s for smoot- operation.
%ssue arises because of e3tended
dail! ,orking -ours and retail
stores are open F da!s a ,eek. So(
impact of ,orkforce rotation and
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some neglected areas of t-e s-op
like Ioors or ,alls and een
ceilings. T-is can be studied in
detail b! t-e students and some
implementable suggestions s-ould
be gien.
Securit measures for
reducing t"e store4s
t"eft
arious steps are taken b! a retail
store to ensure safet! and
minimi7e s-rinkage ,it-in a store.
Some e3amples are bar
coding@securit! and tags@/)%&s.Anal!7e t-e e>ectieness of aboe
met-ods and suggest some ne,
met-ods also for en-ancing safet!
and securit! for t-e speci5c
compan!.
#nternational Business
E=ort imort olicies of t"ecoman
T-e student needs to stud! t-e
e3port import policies of t-e
compan! and relate it ,it- t-e
preailing geopolitical and
economic conditions of t-e
countries of t-e ,orld. T-e! s-ould
also stud! t-e e>ect domestic
markets -ae on t-ese policies.
Business 8nit Strategies
Man! companies organi7e
t-emseles as independent
business units in di>erent markets.
=ac- unit -as its o,n accounts and
strategies. T-e students need to
anal!7e t-e strategies businesses
are using for e>ectie market
penetration and pro5tabilit! in
di>erent business units.
Market segmentationstrategies
Market segmentation -as a ke! role
to pla! in t-e strategies formulated
b! t-e companies. A product ,-ic-
is mass market product in one
countr! can be treated as a
premium product in some ot-er
countr!. T-e compan! -as to
realign its entire marketing plan toaccommodate t-is c-ange.
T-e student ,ill stud! t-e market
segmentation strategies of t-e
compan! in t,o or more di>erent
markets.
Transfer ricing tec"ni2ues
followed ( coman
T-e student needs to stud! t-etransfer price tec-ni6ues ,-ic- are
being follo,ed b! t-e companies
and anal!7e t-e same.
Management Comensation
A multinational compan! -as to
structure t-e compensation for t-e
management as per t-e need of
t-e countr!. T-ere are a lot of
factors t-at a>ect t-is decision.T-e student -as to stud! t-e
management compensation for a
compan! for di>erent markets.
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inancing of Pro/ects of t"e
comanies
T-e pro'ects situated in di>erent
markets ,ill -ae di>erent uses
and arious modes of 5nancing
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22. "rocessing of =3port@
%mport &ocuments and t-eir
formats.2. B@L )orms and its
procurement b! t-e s-ipping
companies etc.24. :;: formalities and
issuance of containers for t-e
bonded ,are-ouses.2D. %denti5cation of
s-ipping companies and
sc-eduling t-e loading and
unloading t-e consignments.2E. "lacing t-e orders to
t-e suppliers to import t-e
goods and formats of all
related documents.2F. =3ecution of =3port
orders and t-e procedures.29. =:G: formalities.2?. Transit %nsurance
Guarantees document.0. L@: J Bill discounting
procedures ,it- t-e banks.1. :op! of t-e =3cise Gate
"ass@ %noice@ :-allans@=3port %noice.
6uman 0esource
1. :op! of t-e Standing rders.2. :op! of t-e H/ polic!.. Ho, man! statutor! returns
are being 5lled on mont-l!
basis *")@=S%@Labour &ept(@Gratuit!@ %nsurance( +
4. :op! of all c-allans for t-e
reference.D. Bonus polic!@ Annual
increment polic!@ incentie
polic!(
E. /ecruitment process and
met-od of obtaining
re6uirements from t-e
respectie departments.F. Appraisal met-ods b! t-e
di>erent departments.9. Maintaining of comparatie
statements of t-e
competitors.?. An! S:/ actiit! and its Io,
and treatment.10. )orecasting and
Budgeting of :S/ actiities.11. :alculation of per
emplo!ee cost to t-e
compan! and product.12. "reparation of mont-l!
salar! bill and procedure.1. :alculation of ,orking
da!s and oertime -ours.14. Speci5c polices for t-e
motiation of t-e emplo!ees.1D. :ompensation polices
in case of some accident or
mis-aps in t-e organi7ation.
1E. Sta> ,elfare actiities.1F. Sta> Training and
&eelopment Actiities.19. Mont-l! )eed Back
S!stem of t-e sta>.1?. "romotion "olices(20. LTA "olices.
Marketing 9 Sales
1. :ustomers rders /eceipts
"rocedures.2. rder "rocessing "rocedure.. %ssue of "roduction
/e6uisition(4. Statement of %nentor! in t-e
Bonded ,are-ouse.
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D. &ealers and &istributor
Appointment )ormalities.E. "rocedure of %ssue of
&ispatc- adise to t-e
dispatc- department.
F. Setting of customerCseligibilit! norms.
9. Maintenance of =3cise@ AT
records and t-e formats of all
returns.?. Treatment of re'ected goods
at t-e dealers@retailers
godo,ns.10. &iscount "olices.11. "ricing policies.
12. &ebit ote@ :redit oteissue polices.
1. %noicing and
procedure.14. Oone ,ise@ Area ,ise
controlling of sales.1D. "rocedure of targeting
and sales forecasting.1E. Met-ods of keeping
,atc- on competitor
actiities.1F. Statements ,-ic- are
mostl! prepared in t-e
department as part of M%S.19. "rocedure of
maintaining coordination ,it-
ot-er departments suc- as
procurement department@
stores@ "roduction
&epartment@ PT &epartment@
&ispatc- &epartment etc.1?. Strategies of keeping
t-e pace ,it- Logistic
&epartment.20. To understand %S
norms and maintaining t-e
procedures.21. Branding J
Adertisement "olices.22. After sales serices
polices.2. Market /esearc-
polices(24. :ustomer /elations-ip
"olices(2D. Back rder treatment
polices(2E. &istribution and
Logistics polices(2F. Sales force
compensation policies.
29. %mprest J incentiepolicies.
A33E?80E # : Evaluation Parameters
:#/S=
:&=
MGE02( MGT
F02(MGTFDD(
:#/S= T%TL= Seminar on
Summer "ro'ect
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:ME1
L T " :/=&%TS Attendan
ce
:A MT= =T"
0 0 0 0 0 0 100
Course +(/ective@
To enable students to deelop and relate management t-eor! to
practice.
To -elp students in making an informed career c-oice after e3posure
to t-e actual ,ork enironment.
C+80SE E>A58AT#+3 @
M+7E5 ' % 0esearc" ,Consultanc ro/ect comonents ETES. no Component Marks Total
1 PRESENTATION:
Body Language
10
20
'.eed Back E=ternal and
#nternal
Marks ;eig-tag
e
A. %nternal )eedback b!Mentors
10 10
B. =3ternal )eedback b!:ompan!
a. Attendance *10 marks+*Aboe ?0Q R 10marks909?QR 9( F0F?QRE(E0E?QR 4( D?E0QR 2+
b. %ndustrial feedback *1D
marks+
2D 10
Total EE7BAC )D
). Presentation and $ritten
0eort Evaluation
'DD D
T+TA5 ETP 'DD
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Communication skills
Content
Question Handling
Audio/Visual Aids
100
(Weightage-
0!"
#0
#0
10
2 PROJECT REPORT
$nt%oduction-&u%'ose and )*ecti+es
Amount o, o%k done (Lite%atu%e .e+ie
and .esea%ch ethodology"
Quality o, o%k done(ata Analysis ata
$nte%'%etation indings"
.ecommendations and .e,e%ence
100
(Weightage-
0!"
20
0
#0
10
Total Presentation and $ritten 0eort 80
T+TA5 MA0S + ETP )DF D 100Marks
M+7E5 )% Sale ro/ect comonents ETES. no Component Marks Total
1 PRESENTATION:
3ale demo
Communication skills
Content- sale st%ategy '%oducts
knoledge selling '%ocess allocation o,%esou%ces 4a%gets achie+ement
Question Handling
Audio/Visual Aids
20 100
(Weightage-
0!"10
0
0
10
2 PROJECT REPORT
$nt%oduction to com'any and )*ecti+es
Amount o, o%k done (3elling &%ocess
4heo%etical Conce'ts unctional '%ocess,olloed"
Quality o, o%k done (ata '%esentation"
.ecommendations .e,e%ences 5
6+idences
20 100(Weightage-
0!"
40
0
10
TotalPresentation and $ritten 0eort D
T+TA5 MA0S + ETP )DF D 100Marks
M+7E5 *% Communit 7eveloment Pro/ect ETES. no Component Marks Total
1 PRESENTATION:
Body Language
20 100
(Weightage-
0!"10
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Communication 3kill
Content
Question handling
Audio/Visual Aids
0
0
10
2 PROJECT REPORT
$nt%oduction and )*ecti+es o, the &%o*ect
Amount o, o%k done (67ecution ata
Collection and ocumentation"
Quality o, o%k done (Analysis indings
Quality o, %e'o%t"
.ecommendation and .e,e%ences
20 100
(Weightage-0!"40
0
10
Total Presentation and $ritten 0eort D
T+TA5 MA0S + ETP )DF D 100Marks
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" a g e $ 2?
Anne3ure %% Guidelines
1. T-e ealuation procedure ofsummer training pro'ect report,ill be completed on Dt-( Et-andFt-Aug( 2014* Sub'ect to c-ange+.
2. T-e ealuation panel ,ill consistof t,o facult! members. T-e%nternal feedback component,ill be ealuated one facult!*Mentor+ and t-e =T=component ,ill be ealuated b!
t,o facult! members.
. )our T!pes of reportsa+ /esearc- pro'ect based
reportb+ :onsultanc! Based /eportc+ Sales based report < for
t-ose students are engaged
in selling during t-e training.
d+ :ommunit! &eelopment
/eport Students t-ose areengaged ,it- t-e G@"ublic
Sector@/eputed Associations(
e.g. A%=S=: for e3ecution of:ommunit! &eelopment
"ro'ect during t-e training
period.
4. "edagog!
All t-e students are re6uiredto do summer training for E,eeks. *Less t-an E ,eeks
,ill not accepted+ T-e students are re6uired to
prepare a report on t-e basisof summer training ,-ic-s-ould be submitted at t-etime of t-eir presentationturn.
T-e students ,ill register fort-e Seminar on Summer"ro'ectC course for t-epurpose of ealuation.
ame ( &esignation and Sign of :ourse "lanner
Approal of Ho&)
Approal of Ho)
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" a g e $ 0
Anne=ure ###: #mortant deadlines
1. "ro'ect Topic "erforma
*Anne3ure%+ must be
submitted to t-e facult! guide
and respectie sc-ool training
coordinator ,it-in seen da!s
after starting t-e summer
training t-roug- e mail.
2. T-ree fortnig-tl!
progress *Anne3ure+ reports
must be sentin soft cop! to t-e
respectie facult! guide and
respectie sc-ool training
coordinator b! eer! 1D da!s
interal. Hence t-ree reports to
be send b! t-e students.
)ortnig-tl! "rogress /eport
*Anne3ure+ *)or Training"eriod from 1st Nune to 1Dt-
Nul!2014+
/eport submission date t-roug-
=mail
1streport 1 Nune to 1Dt-Nune 1Ft-Nune
2ndreport 1Et-Nune to 0t-Nune 2ndNul!
rdreport 1stNul! to 1Dt-Nul! 1Ft-Nul!
. )acult! Guide ,ould
gie a feedback on t-e
fortnig-tl! report *Annue3ure
%+ t-roug- email ,it-in da!s
of students mailing t-e
fortnig-tl! report.
4. Hard cop! of t-e
fortnig-tl! progress reports
*Signed and stamped b!
compan!Cs ocial+ must be
submitted at t-e time of t-e
presentation ot-er,ise t-e
marks for t-e same ,ould not
be gien.
D. T-e students at t-e
time of t-eir presentation must
submit %ndustr! )eedback
)orm *Anne3ure%%+ and t-e
Attendance s-eet *Anne3ure
%%%+ of t-eir sta! at industr!
,-ic- -as to be signed and
stamped b! t-e industr!
pro'ect guide.
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" a g e $ 1
E. T-e industr! feedback
form and attendance s-eet
s-ould be submitted in t-e
sealed enelope b! t-e
students at t-eir presentation
turn to ealuators.
F. ne 5nal -ard cop! of
t-e report along ,it- a :& in
pdf format must be produced
at t-e time of t-e presentation
turn for ealuation. T-e report
must be dul! signed b! t-e
facult! mentor. T-ree Summer
Training reports s-ould be made
b! t-e students
* one is to submit to t-e
respectie A oce ( one is self
cop! ,-ic- is to be presented at
t-e time of presentation for
ealuation and one for submission
to compan!( if demanded b! t-e
compan!+.)or guide lines on -o, to
make report refer to anne3ureK%.
9. T-e front page of t-e report
must be in t-e prescribed
format. *Anne3ureK%+.
?. ames and =mail %&s fortraining coordinators of di>erent
sc-ools are as follo,s
a. P1 *Sc-ool of Business+ < /ac-ita
Manglik 9?19010E992
rac-ita.mangliklpu.co.in
b. P2 *Sc-ool of Business
Administration+ &i!a anda
c. P *Sc-ool of Management+
Amanpreet aur
?91D?E?E49(amanpreet.kaurlpu.co.i
n
d. P4 *Sc-ool of :ommerce J
=conomics+ itin ?90D0D0
10.;-ile sending t-e reports t-roug-
email to facult! guide and training
coordinator( students are re6uired to
follo, t-e title of t-e sub'ect in emails( as follo,s
/oll no. ,it- section@ /egistration
no. @Student ame@ ame of t-e
report*=it-er pro'ect topic report or
fort-rig-tl!
''.All students are informed tocomlete t"eir summer training
(efore t"of August )D'HI as t"e
evaluation will (e sc"eduled on I
Jt" and on Kt" AugustI )D'H
su(/ect to c"ange . Students are
advised to come along wit"
summer training ro/ect reorts
Two 0eorts in "ard co andPPTs and (e resent on t"ese
dates for t"e evaluation of t"e
seminar on t"e summer training.
3o resentation will (e sc"eduled
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" a g e $ 2
after t"ese a(ove mentioned
dates.
A33E?80E #>: Pro/ect Toic Performa
5+>E5L P0+ESS#+3A5 83#>E0S#TL
7EPA0TME3T + MA3AGEME3T
*To be sent t-roug- email to facult! guide as ,ell as to training coordinator of
t-e respectie sc-ool b! prescribed dates+
ame of T-e
Student
/eg. o.
:lass( Section and
/oll o.
Mobile o.
ame of t-e
rgani7ation
*Address+
&ate of Noining
"ro'ect Topic
Location
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t-er /esponsibilities
:ompan!Cs &esignated Superising Aut-orit!
ameJ
&esignation
"-one o *+
Mobile
=Mail
Signature of
Aut-orit!*,it-
stamp+
To be Sent to t-e facult! guide t-roug- email
:-ange of Topic s-all not be allo,ed later on.T-is information is re6uired to keep track of studentCs performance during
summer training t-roug- telep-onic calls and surprise isits.
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)ortnig-tl! "rogress /eport A=K#/=
*e mail to facult! guide and training coordinator of sc-ool+
Sc"ool 3ame:::::::::::::::::::::::::::::::::::::::::::::::::::
1. ame of t-e Student UUUUUUUUUUUUUUUUUUUUUUUUU
/oll o.UUUUUUUUUUUUUU Section UUUUUUUUUUUUUUUU classUUUUUUUUUUUUUUUU
2. "eriod of Training )rom UUUUUUUUUUUUUUUUUUUUU ToUUUUUUUUUUUUUUUUU
. ame and address of t-e rgani7ation UUUUUUUUUUUUUUUUUUUUUUUUUUU
"-one oUUUUUUUUUUUUUUUUUUU )a3UUUUUUUUUUUUUUUUUUUUU =mailUUUUUUUUUUUU
4. ame and &esignation of t-e "ro'ect %n c-arge in t-e organi7ation
"-oneoUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU=mailUUUUUUUUUUUUUUUUUUUUUUUU
D. "ro'ect Title UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
"rogress during t-e fortnig-t *from UUUUUUUUUtoUUUUUUUUUUUU+
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Signature of t-e Student UUUUUUUUUUUUUUUUUU
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" a g e $ D
A33E?80E ># : eed(ack on fortnig"tl reort ( facult
guide for facult onl
To be emailed to t-e student ,it-in da!s of receipt.
ame of studentUUUUUUUUUUUUUUUU reg no UUUUUUUUUUUUUUUU
"ro'ect topicUUUUUUUUUUUUUUUUUUUUUUUUU
Suggestion regarding t-e progress during UUUUUUUUUUUUUtoUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUU
-
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" a g e $ E
A=K#/= %% %ndustr! )eedback )orm
5+>E5L P0+ESS#+3A5 83#>E0S#TL
7EPA0TME3T + MA3AGEME3T
aland"ar:5ud"iana GT 0oadI
7istt. aurt"alaI P"agwara
%ndustr! )eedback )orm
*To be signed and stamped b! t-e industr! "ro'ect guide. T-is is to be submitted at
t-e time of presentation b! t-e students in sealed enelope+
1. ame of t-e studentUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
/eg. o and sectionUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU2. ame of t-e rgani7ation J AddressUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
. Ho, do !ou rank -im@-er on t-e follo,ing F attributes *"lease V+
S.3
o
Evaluation Criteria >er
Good
Goo
d
Satisfact
or
Poo
r
>er
Poor
1 "unctualit!
2 Ad-erence to compan!
norms
:onduct @ Be-aior
4 %nitiatie
D =agerness to Learn
E Approac- to,ards t-e
"ro'ect
F Pualit! of "ro'ect ,ork
4. ;-at are t-e prospects of t-e students of being recruited b! t-eorgani7ation on t-e completion of -is degree
Hig- Moderate Lo,
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" a g e $ F
D.An! speci5c obserations@suggestions for furt-er improement
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUU UUUUUUUUUUUUUUUUUU
Signature &ate
"articulars of t-e "ro'ect %nc-arge of t-e training
ame J &esignation UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Address*ce+ UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
A33E?80E >###: Attendance S"eet
-
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" a g e $ 9
5+>E5L P0+ESS#+3A5 83#>E0S#TL
7EPA0TME3T + MA3AGEME3T
Attendance S"eet
*To be maintained b! industr! "ro'ect guide. T-is is to be submitted at t-e timeof presentation b! t-e students+
ame of t-e studentUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
:lass UUUUUUUUUUUUUUUUUUUU Term UUUUUUUUUUUUUUUUUUUU
/oll o J /eg. o UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
ame of t-e rgani7ationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU"ro'ect UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
"eriod of Training )romUUUUUUUUUUUUUUUUUUUUToUUUUUUUUUUUUUUUUUUUU
Mont-
&ate
Nune Nul! August
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" a g e $ ?
ame and &esignation of t-e industr! pro'ect
guideUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Signature of t-e industr! pro'ect guide
A33E?80E #? : Guidelines for Summer Training
0eort
5+>E5L P0+ESS#+3A5 83#>E0S#TL
7EPA0TME3T + MA3AGEME3T
-
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" a g e $ 41
Bibliograp-! must be presented in t-e follo,ing format
Anne=ure ? % 0eferences6+$ T+ $0#TE 0EE0E3CES
T-is section is an introduction to
,riting references and coers t-e
most common t!pes of material inbot- print and electronic form
books( c-apters in books(
conferences and t-eir papers(
ocial publications( dissertations
and t-eses( 'ournal articles(
images( pictures and illustrations(
maps( internet resources.
Ti % Saving Time
Make sure t-at !ou get all t-e
reference information !ou need
,-ile !ou still -ae t-e source
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" a g e $ 42
material *e.g. book+ in front of !ou.
Wou ,ill ,aste a lot of time if !ou
-ae to -ae to go back and 5nd
t-is information later. )or e3ample
if !ou make a p-otocop! c-eck t-at
!ou -ae t-e page numbersX if !ou
interie, someone make a note of
t-e dateX if !ou print a ,eb page
make a note of t-e full ,eb address
and t-e date on ,-ic- !ou
accessed it.
$" s"ould # include
references in m workN
1. %t s-o,s t-e range of reading,-ic- !ou -ae done. T-isgains !ou marks.
2. Wou ma! support !ourarguments ,it- t-e opinion ofackno,ledged e3perts and usedata from reputable sources.T-is can make !our o,narguments more conincing.
. %t is a basic academicre6uirement to s-o, details oft-e sources of !ourinformation( ideas andarguments. &oing so means
t-at !ou cannot be accused ofplagiarism( i.e. stealing fromanot-er personCs ,ork.
$"en s"ould # includereferences in m workN
1. ;-eneer !ou 6uotesomeone elseCs ,ork. T-isdoes not 'ust include ,ordsbut tables( c-arts( pictures(music( etc.
2. ;-en !ou re,rite orparap-rase someone elseCs,ork.
. ;-en !ou summarisesomeone elseCs ,ork.
$" s"ould # give suc" detailed
informationN
T-e purpose of t-e details proided
is to make it eas! for someone else
to follo, up and trace t-e materials
,-ic- !ou -ae used. ;it-out full
references( !our tutor ma! be ledinto t-inking !ou are tr!ing to take
credit for someone elseCs ,ork i.e.
plagiarism.
$"at are t"e most imortant
oints a(out m list of
referencesN
1. eep it accurate. T-is meanst-at t-e marker@tutor doesnot ,aste time if t-e! ,is- toconsult t-e items !ou -aelisted. %f !our list is full of
errors !ou ,ill lose marks.2. "roide all t-e releantdetails. T-is makes it is eas!for t-e marker to identif! t-eitems ,-ic- !ou -ae listed.Again( if some of t-eimportant information ismissing !ou ,ill lose marks.
. #se a consistent format for!our references. T-is ,illensure t-at it is eas! tolocate a reference ,it-in!our reading list.
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" a g e $ 4
$"at do # need to includeN
T-e most important parts of a
reference are as follo,s
1. T-e person*s+ ,-o ,roteCt-e ,ork T-e Aut-or*s+ orriginator*s+.
2. An!one ,-o edited(translated( arranged t-eitem.
. T-e name of t-e ,ork usuall! t-e Title.
4. An! additional informationabout t-e name of t-e item usuall! t-e Subtitle.
D. T-e person ,-o puts t-e,ork into its p-!sical format usuall! t-e "ublis-er.
E. T-e date ,-en t-e ,ork ,asmade aailable or publis-ed*not necessaril! ,-en it ,as,ritten( etc.+.
F. T-e place of publication *ifkno,n+.
9. "-!sical details of t-e itemsuc- as ol. o. pagenumbers etc..
?. An! additional information-elpful to locate t-e ,orks*suc- as a ,eb address( acatalogue number( t-e title ofa series( etc.+.
6ow do # Cite an #tem in t"e
Te=t of m Pro/ectN
/esearc-er need to proide t-e
follo,ing information if !ou
mention anot-er piece of ,ork(book etc. in !our assignment.
(a) When quoting directly from
someone elses work give:
Aut-or*s+ follo,ed b! t-e
!ear in round brackets.
e.g. YAs ,it- an!inestment( ,orking capital
e3poses t-e business to risk.Z
erma *200+
(b) If there is no author give
either:
A statement t-at t-e ,ork is
anon!mous *Anon+follo,edb! t-e !ear in round
brackets
e.g. Anon. *200E+
or
Title follo,ed b! t-e date in round brackets.
e.g. =nc!clopaedia Britannica *200+
(c) If the author produced more than one work in the same year:
#se letters to indicate t-is
*probabl! it is best to arrange
t-e items alp-abeticall! b!
t-eir title 5rst+
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" a g e $ 44
e.g. Sing- *2004 a+
Sing- *2004 b+
(d) When referring to or
summarising put both the
author(s) and year.
e.g. erma *200F+ describes
-o, t-e business is
e3posed to risk b!
,orking capital.
GE3E0A5 085ES
i.Aut"ors
a+ Single Aut-or
)amil! name 5rst( t-en a
comma and space and t-en
personal name*s+ or initial*s+.
e.g. Sing-( A.
b+ T,o Aut-ors
List t-e aut-ors in t-e form
aboe ,it- YJZ bet,een t-em.
e.g. Mo-ammed( A. J -an( N.
c+ T-ree Aut-orsList t-e aut-ors as aboe
,it- a comma after t-e 5rst and
YJZ after t-e second.
e.g. "r!ceNones( T.( "atel( .
J Bro,n( ".
d+ More t-an t-ree aut-ors
s-ould be listed ,it- onl! t-e
5rst named follo,ed b! t-eGreek term Yet alZ. T-is
translates as Yand ot-ersZ.
e.g. Hussain( N. et al.
Editors
=ditors are treated t-e same
as aut-ors e3cept t-at =d. or=ds. is put in brackets after
t-e editor or editors names.
e.g. ;alker( T. *=d.+
Cororate Aut"or
A corporate aut-or is a group
,-ic- takes responsibilit! for
,riting a publication. %t couldbe a societ! and professional
bod!( an international
organisation( a goernment
department or an! ot-er
group. A goernment
publication s-ould begin ,it-
t-e countr!( t-en t-e
department( t-en an!
committee or subcommittee.
e.g. Great Britain.
&epartment for =ducation and
Skills
e.g. "rice;ater-ouse:oopers
-
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" a g e $ 4D
ii 7ate
T-e date of publicationC s-ould be
included.
%f t-ere are a number of di>erent
reissues or reprints of t-e item gie
t-e earliest date of t-e edition !ou
are referring to.
e.g. if t-e information in t-e book
reads Y1?9? reprinted in 1??0(
1??2( 1??D( 1??E( 2000Z gie
1?9?.
%f it is not possible to ascertain t-e
date put t-e follo,ing [n.d.\ or
[undated\ or [no date\.
iii Title
T-e title s-ould be copied from t-e
item itself if possible and s-ould be
in italics. %f t-ere is no title on t-eitem !ou ma! need to inent a
descriptie title. %n t-is case !ou
s-ould put it in s6uare brackets [ \.
iv Edition
%f t-ere are di>erent editions of t-e
,ork !ou s-ould gie details of
,-ic- edition !ou are using. e.g rded
v Place
;-ere appropriate !ou s-ould
include t-e place ,-ere t-e item
,as publis-ed.
e.g. e, &el-i *%ndia+
%f t-ere is more t-an one place of
publication gien c-oose t-e 5rst
one.
e.g. for "aris( e, Work(
London gie Y"arisZ
vi Pu(lis"er
%f t-e item is publis-ed gie t-e
name of t-e publis-er as it appears
on t-e item.
e.g Sultan :-and J Sons
%f t-e item is unpublis-ed it ma!
still be possible to gie t-e name of
t-e bod! responsible for issuing t-e
,ork.
e.g. erma ( /. *1??9+.
%mpact of Market rientation
on :orporate Success.
#npublis-ed "-& t-esis(
#niersit! of Himac-al
"rades-.
vii +t"er #nformation
Wou ma! ,is- to include ot-er
information about t-e item suc- as
its %SB( p-!sical format *e.g.
Lecture( ;eb Site( =Mail( internet
address( etc.+. More detail is gien
in t-e section
-
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" a g e $ 4E
7ETA#5E7 E?AMP5ES
i Books or reorts
%nformation about a book s-ould( if
possible( be taken from t-e title
page and t-e back of t-e title page.
%t is usuall! laid out like t-is
otler( ". *200E+( Marketing Management( 12t-=d. e, &el-i "earson "ublis-ers L
pp. 12.
Aut-or &ate of Title =dition "lace of "ublis-er
"ages
"ublication "ublication
ii Electronic Books
=lectronic Books s-ould be treated
er! similarl! to print ones. Wou
need to include t-e address of t-e
,ebsite at ,-ic- !ou ie,ed t-e
,ork and t-e date on ,-ic- !ou
ie,ed it.
e.g.
/os-an( ". J Lear!( N. *200+
Financial Analysis. Sebastopol( :A
:isco "ress
[aailable at
-ttp@@pro6uest.safaribooksonline.com@1D
9F0D0FF ie,ed on 11@0@2009\
iii ournal Articles
"ublications t-at are publis-ed
regularl! ,it- t-e same title and
often a olume and@or part number
are usuall! kno,n as serials. T-ese
could include publications
publis-ed annuall!( 6uarterl! *4
-
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" a g e $ 4F
times per !ear+( bimont-l! *eer! 2
mont-s+( mont-l!( ,eekl! or dail!.
"opular serials e.g. Business ;orld(
are usuall! called maga7ines but
more academic publications areoften kno,n as 'ournals.
T-e reference from 'ournal s-ould
be laid out like t-is
Aut-or Wear Article Title
Nournal Title
umar( G. B. *200D+ :-anges A-ead in Healt- :are Management. H/
Maga7ine( ol D0( o 1( pp. E0E1.
olume "art@%ssue "age umbers
iv $e( Sites
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@'a'@[email protected] [ie,ed
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8/12/2019 Summer Training Handbook LPU
48/49
" a g e $ 49
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8/12/2019 Summer Training Handbook LPU
49/49
" a g e $ 4?
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