summer training

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ACKNOWLEDGEMENT It is expected human trait to give credit where credit is due. But at time merely thanking people for help rendered may not suffice, it may however put people across gratitude one beholds for them. In preparing this project my ideas have been shaped by several people. Each interaction enriched my experience and added a new dimension to understand project’s needs and actions required. It is difficult to list every name. This project could not have been completed without the support and dedicated efforts of Mr. Saurabh Gupta, relationship manager, Kotak securities.com (Agra online division) In spite of his long and busy schedule. I am also grateful to the staff and my colleagues in the office who provided me courage and support at the instance of my mistakes.

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Page 1: Summer Training

ACKNOWLEDGEMENT

It is expected human trait to give credit where credit is due. But at time merely thanking

people for help rendered may not suffice, it may however put people across gratitude

one beholds for them.

In preparing this project my ideas have been shaped by several people. Each

interaction enriched my experience and added a new dimension to understand project’s

needs and actions required. It is difficult to list every name.

This project could not have been completed without the support and dedicated efforts

of Mr. Saurabh Gupta, relationship manager, Kotak securities.com (Agra online

division) In spite of his long and busy schedule.

I am also grateful to the staff and my colleagues in the office who provided me

courage and support at the instance of my mistakes.

I feel that it would be an act of sacrilege on my part not to recall with a sense of

humanity and gratitude and the opportunity given by, Dr.Atul Mathur(SPCJIM) to carry

out this project.

I shall be failing in my duty if the great helping hand is constantly extended to me in

this venture by my esteemed parents remain unacknowledged.

MOHD. IRFAN ANSARI

Page 2: Summer Training

PREFACE

We all know that the present system of education is based upon the theme ‘loading and

unloading’, it means load the study material in your mind for exam and forget it as you

come out from the examination hall but for fighting the competition that is increasing

day by day, we do need to change this trend and should try to come towards the

practical aspects .The country like Japan has made progress only because of practical

knowledge which they get from different types of technical and managerial institutes

and training in different organization.

That is why for graduate students training in different organization is of great help to

them. I also got an opportunity to have eight weeks summer training in Kotak

securities.com ltd. I undergo my training in the Demat services and online share trading

facilities provided by Kotak securities.com my topic for the study was “Perception of

Potential Investors Towards Stock Market Investment.”

I owe special debt of gratitude to Mr. Saurabh Gupta Manager kotak securities.com

Ltd. to allow me to undergo this eight weeks summer training in his organization.

It was really a wonderful experience to work in kotak securities.com Ltd. I really

enjoyed and learned a lot there.

Page 3: Summer Training

Overview

The Kotak Mahindra Group  

 

Kotak Mahindra is one of India's leading financial institutions, offering complete

financial solutions that encompass every sphere of life. From commercial banking,

to stock broking, to mutual funds, to life insurance, to investment banking, the

group caters to the financial needs of individuals and corporates.

The group has a net worth of over Rs. 2,840 crore, employs around 7,800 people in

its various businesses and has a distribution network of branches, franchisees,

representative offices and satellite offices across 264 cities and towns in India and

offices in New York, London, Dubai and Mauritius. The Group services over 1.6

million customer accounts

 

The Kotak Mahindra Group was born in 1985 as Kotak Capital Management

Finance Limited. Uday Kotak, Sidney A. A. Pinto and Kotak & Company promoted

this company. Industrialists Harish Mahindra and Anand Mahindra took a stake in

1986, and that's when the company changed its name to Kotak Mahindra Finance

Limited.

Since then it's been a steady and confident journey to growth and success.

 

  1986

JOURNEY

OF KOTAK

Page 4: Summer Training

MAHINDRA

GROUPKotak Mahindra Financ

e Limited starts

the activity of

Bill Discounting

1987 Kotak Mahindra Finance Limited enters the Lease and Hire Purchase market

1990 The Auto Finance division is started

1991 The Investment Banking Division is started. Takes over FICOM, one of India’s largest financial retail marketing networks

Page 5: Summer Training

1992 Enters the Funds Syndication sector

1995 Brokerage and Distribution businesses incorporated into a separate company - Kotak Securities. Investment Banking division incorporated into a separate company - Kotak Mahindra Capital Company

1996 The Auto Finance Business is hived off into a separate company - Kotak Mahindra Prime Limited (formerly known as Kotak Mahindra Primus Limited). Kotak Mahindra takes a significant stake in Ford Credit Kotak Mahindra Limited, for financing Ford vehicles. The launch of Matrix Information Services Limited marks the Group’s entry into information distribution.

1998 Enters the mutual fund market with the launch of Kotak Mahindra Asset Management Company.

2000 Kotak Mahindra ties up with Old Mutual plc. for the Life Insurance business.Kotak Securities launches its on-line broking site (now www.kotaksecurities.com). Commencement of private equity activity through setting up of Kotak Mahindra Venture Capital Fund.

2001 Matrix sold to Friday CorporationLaunches Insurance Services

2003 Kotak Mahindra Finance Ltd. converts to a commercial bank – the first Indian company to do so.

2004 Launches India Growth Fund, a private equity fund.

2005 Kotak Group realigns joint venture in Ford Credit; Buys Kotak Mahindra Prime (formerly known as Kotak Mahindra Primus Limited) and sells Ford credit Kotak Mahindra.Launches a real estate fund

Page 6: Summer Training

Kotak Mahindra Group of Companies

Kotak Mahindra is one of India’s premier financial service groups, with a range of over

two dozen highly- specialized products and services spread over a number of

Page 7: Summer Training

companies, and with a client list that spans more than 500 Indian and International

firms.

Starting as a one-product company in the mid-80s, we’ve evolved into a hill-service

financial conglomerate employing over 1000 dedicated professionals across more than

35 centers in India and in Dubai, London, New York and Mauritius.

We have international partnerships with Goldman Sachs (one of the world’s largest

investment banks and brokerage firms), Ford Credit (one of the world’s largest

dedicated automobile financiers) and Old Mutual (a large insurance, banking and asset

management conglomerate)

Kotak Mahindra offers the most diverse finance solutions that encompass every sphere

of life. From Corporate Finance, to Retail Finance to Investment Banking, to Mutual

Fund, to Insurance, we truly understand the basic everyday needs of an individual as

well as a corporate giant. We offer a wide range of financial solutions that add value to life,

and make it easier to live.

The Group

The Group is organized on the following lines:

Page 8: Summer Training

KOTAK MAHINDRA GROUP STRATEGIC BUSINESS UNITS

Kotak Mahindra Bank Limited

On March 22, 2003 Kotak Mahindra become the first Indian Company to convert into a

Bank. The company announced its conversation Kotak Mahindra Bank Ltd., thus

beginning a new chapter in the Banking.

Asset Finance SBU

Wealth Management

SBU

Knowledge & Skills SBU

Insurance SBU

Kotak Mahindra Bank Ltd.

Kotak Mahindra Primus Ltd.

Kotak Securities Ltd.

Kotak Mahindra AMC

Kotak Mahindra Venture Capital Fund

Kotak Mahindra (UK) Ltd.

Kotak Mahindra (international) Ltd.

Kotak Mahindra Inc.

Kotak Mahindra Capital

Company Ltd.

Om Kotak Mahindra

Life Insurance

Page 9: Summer Training

Kotak Mahindra started business nearly 20 years ago with three people in a 300 sq feet

office at Mumbai. Today it has evolved into one of India’s leading financial services

company, with over 2000 people across 50 cities, serving five lakh customers.

The Bank will integrate all the services offered under a single roof and will provide a

single delivery channel for all of them. It will offer complete and practical financial

solutions, including retail finance, stock broking, mutual funds, life insurance and

investment banking. It will offer a wide range of financial products and advisory

services with the clear objective of enhancing the wealth of the customer.

Kotak Mahindra Primus limited (KMPL)

Kotak Mahindra Primus Limited (KMPL) is the car finance company of the Kotak

Mahindra Group. Incorporated on February 28, 1996, KMPL is a joint venture between

Kotak Mahindra Bank Limited and Ford Credit international Inc. (FCII), with KMBL

holding 60% of the equity capital of the Company, and the balance being with FCII.

Page 10: Summer Training

FCII is a fully owned subsidiary of Ford Motor Credit Company, which is the world’s

largest dedicated Auto financing company.

KMPL has been set up with the objective of financing the retail and wholesale trade of

passenger and multi—utility vehicles (except Ford vehicles) in India. KMPL has

preferred financier tie—ups with most of the manufacturers in India and has strong

relationships with most leading car dealers across the country. It offers customers, retail

finance, for both new as well as used cars and wholesale finance to dealers in the

automobile trade.

Since inception, KMPL has consistently featured among the top car financiers in the

country. KMPL has a nationwide presence at over 40 locations with a very strong

network of Brokers, Direct Marketing Associates and Sales personnel

With strong systems and control support of Ford, strategic tie-ups and subvention

programs with leading car manufacturers, KMPL has been able to consolidate its

position as the largest dedicated car finance company in India. Its annual disbursements

exceed Rs. 850 crores and it reaches out to a customer base of over 60,000 all over the

country.

OM Kotak Mahindra Life InsuranceKotak Mahindra Bank Limited has now embarked upon a new vista in the financial

services arena with an entry

tnto the recently liberalised Insurance sector, OM Kotak Mahindra Life Insurance

Company Ltd. represents KMBL’s

Life Insurance venture, a 74:26 joint venture with Old Mutual , U.K.

Page 11: Summer Training

Kotak Mahindra Bank Limited believes that Life Insurance is a logical expansion of its

existing financial services business. The Life Insurance business also offers Kotak

Mahindra with an opportunity to leverage its core strengths of Wealth Management and

Retail Distribution.

Old Mutual is a leading financial services provider in the world, providing a broad

range of financial services in the area of insurance, asset management and banking. It is

a leading life insurer in South Africa, with more than 30% market share. The

partnership with Old Mutual, provide the Kotak Mahindra group with an international

perspective and expertise in the life insurance business.

The company aims to offer Indian consumers a wide range of innovative life insurance

products that would meet their needs.

Kotak Mahindra Asset Management Company. (KMAMC)Kotak Mahindra Asset Management Company Limited. (KMAMC) is a wholly owned

subsidiary of Kotak Mahindra Bank Limited and the asset manager to Kotak Mahindra

Mutual Fund (KMMF). KMAMC has been appointed as the Investment Manager to

KMMF by Kotak Mahindra Trustee Company limited, which is the trustee to KMMF.

KMMF launched its maiden scheme in December 1998.

Page 12: Summer Training

The Mutual Fund’s mission is to offer a family of schemes for building investor wealth.

The family of schemes will comprise of diverse portfolios to suit different risk I reward

expectations of Investors. Kotak Mahindra Mutual Fund offered India’s first dedicated

Gilt Fund – Kgilt, KMMF launched its maiden scheme in December 1998.

Kotak Mahindra Mutual Fund (KMMF)Within three years of commencement of business, KMMF today manages a corpus of

about Rs. 1,600 crores, entrusted to it by over 2.25,000 investors. KMMF offers

schemes catering to investors with varying risk profiles and was the first fund house in

the co “try to launch a dedicated gilt scheme investing only in government securities.

Page 13: Summer Training

After having pioneered the concept of gilt schemes, KMMF also launched six more

schemes with different investment objectives- IC Liquid, K Bond, K Balance, K 30,

KMNC and K Tech.

Kotak Mahindra Venture Capital FundKotak Mahindra Venture Capital Fund (KMVCF), sponsored by Kotak Mahindra Bank

Limited, was formed to meet the needs of the modem-day entrepreneur. This is the

Group’s formal foray into the venture capital / private equity arena. The Fund partners

with companies for their first and second round of funding requirements, in the

emerging high growth sectors such as Information Technology (IT) Services and

Page 14: Summer Training

Products, Internet and E-Commerce, Media, Entertainment, Healthcare, including Bio-

Technology, Investments in each company could range from Its. 20 million to Rs. 100

million.

KMVCF is a SEBI registered VCF, with KMBL as the principal investor, and 30 other

private investors. KMBL is the Investment Manager of the Fund.

Page 15: Summer Training
Page 16: Summer Training

Knowledge & Skills SBU

Kotak Mahindra Capital Company Ltd.Kotak Mahindra Capital Company Ltd. (KMCC), was incorporated in 1996 as a joint

venture between Goldman Sachs Group L.L.P., the International Investment Banking

and Brokerage firm and Kotak Mahindra Bank Limited, (KMBL).

As a full service Investment Bank, KMCC offers multi - level approach to complete

client solutions, encompassing quality of service, in depth experience, lair bus ness

practice and innovated solutions, to both domestic and international client needs, an

approach that is flexible to adapt to any market situation in the fist changing global

environment. KMCC in its franchisee business focuses in five core areas Capital

Markets. Mergers & Acquisitions, Corporate Advisory, Structured Finance and

International Operations.

KMCC has advised some of the largest telecom and cement deals in India. KMCC is a

leading player in the field of M & A’s, Divestments and Business Restructuring, Debt

and Equity placements, both in primary and secondary markets and cross-border hind

raising. In the year 1999-2000 KMCC pioneered the first “Book Built” IPO in India

which ushered in international standards & practices in the Indian Capital Markets.

KMCC is also a RBI-approved Primary Dealer in the government securities market.

KMCC was ranked as the highest mobiliser of debt and equity from the Indian Public

markets for 1999-2000 (source Prime Database) and is amongst the top three

Investment Banks in the country.

Page 17: Summer Training

Kotak Mahindra Securities Ltd. (KMSL)

Kotak Mahindra Securities Ltd. (KMSL) is a wholly owned subsidiary of Kotak

Mahindra Capital Company Ltd. KMSL is a member of wholesale debt market segment

of the National Stock Exchange of India and offers broking services in debt securities

such as Government Securities, Treasury Bills, Certificate of Deposits, Commercial

Paper, Mutual Fund Units, PSU Bonds and Debentures to Institutional and Corporate

Clients as well as Pension Funds.

Page 18: Summer Training

Kotak Mahindra International OperationsKotak Mahindra International Ltd. is the international arm of the Kotak Mahindra

Group and was incorporated In March, 1994 in Mauritius with a branch in Dubai.

International operations now cover United Kingdom through Kotak Mahindra (Ut) Ltd.

and the U.S.A. through Kotak Mahindra Inc., U.S.A. Services offered include GDR.

trading and broking, debt syndication, placement of Indian securities and advisory

services. Kotak Mahindra was the first Indian Group to be registered with the Securities

and Futures Authority, UK is also the first and only Indian group to be registered with

the National Association of Securities (NASD), U.S.A.

Page 19: Summer Training

Kotak Securities Limited - Wealth Management SBU

Kotak Securities Ltd., a subsidiary of Kotak Mahindra Bank Limited, is one of India’s

largest private brokerage and distribution house. Set up in 1994, by Mr. Uday Kotak, it

has equity participation from Goldman Sachs L.LP. (25%).

Kotak Securities is a corporate member of both the Bombay Stock Exchange (BSE) and

the National Stock Exchange of India Limited (NSE). Its operations include stock

broking, distribution of various Investment products- including private and secondary

placement of debt and equity, mutual funds, fixed deposits and the like. Currently

Kotak Securities is one of the largest broking houses in India with offices in more than

fifteen cities, in India as well as a presence in US, Europe and the Middle East (through

our associate companies Kotak Mahindra U.K Limited and Kotak Mahindra

International Limited, Kotak Mahindra Inc).

Our core strengths are our expertise in equity research and a wide retail distribution

network. We have an outstanding research division involved in macro-economic

studies, industry and company specific equity research, with analysts specializing in

particular economic sectors and large cap stocks.

We have also set up a comprehensive retail distribution system to deal with a variety of

clients and products. This system includes its own sales staff and a retail network

spanning the country.

In August 2000, Kotak Securities launched Kotakstreet.com, its e-broking service for

retail investors on the net and currently has over 20000 registered users.

Page 20: Summer Training

BusinessesKotak Securities has five main areas of business:

Institutional BusinessThis service primarily covers secondary market broking. It caters to the needs of

foreign and Indian nstiwtion2 inventors in Indian equities (both local shares and

GDRs). Kotak Securities’ Institutional Business also incorporates a comprehensive

research cell with sectoral analysts who cover all the major areas of the India economy.

Client Money ManagementThis division provides professional portfolio management services to High Net-worth

individuals and corporate. Its expertise in research and stock broking gives it the right

perspective from which to provide its clients with investment advisory services that will

tremendously benefit them. Confidentiality and efficient fund management is

maintained at all times, as well as, complete accountability and transparency.

Retail distribution of financial productsKotak Securities has a comprehensive retail distribution network, comprising more than

7000 agents, more than 40 branches and over 100 franchisees across India. This

network is used for the distribution and placement of a range of financial products that

includes company fixed deposits, mutual funds, Initial Public Offerings, secondary debt

and equity and small savings schemes.

Depository ServicesKotak Securities is a depository participant with the National Securities Depository

Limited for trading and settlement of dematerialized shares. Since it is also in the

broking business, investors who use its-depository services get a dual benefit. They can

use its brokerage services to execute transactions and its depository services them.

Page 21: Summer Training

On-line tradingKotak Securities’ on-line broking service Kotakstreet.com offers services for retail

investors, who would like to trade on the Net.

The distinguishing features of Kotakstreet.com from other similar on-line services are

as follows:

a. Its unique product, offering securities as margin.

b. Its market watch facility with real time prices, combined in an order facility not

offered by any other website at present.

Page 22: Summer Training

About Kotak Securities Limited

KOTAK SECURITIES LIMITED

Kotak Securities Limited, a subsidiary of Kotak Mahindra Bank, is the stock broking

and distribution arm of the Kotak Mahindra Group. The company was set up in 1994.

Kotak Securities is a corporate member of both The Bombay Stock Exchange and The

National Stock Exchange of India Limited. Its operations include stock broking and

distribution of various financial products - including private and secondary placement

of debt and equity and mutual funds. Currently, Kotak Securities is one of the largest

broking houses in India with wide geographical reach. The company has four main

areas of business: (1) Institutional Equities, (2) Retail (equities and other financial

products), (3) Portfolio Management and (4) Depository Services.

Institutional Business This division primarily covers secondary market

broking. It caters to the needs of foreign and Indian institutional investors in

Indian equities (both local shares and GDRs). The division also incorporates a

comprehensive research cell with sect oral analysts who cover all the major areas

of the Indian economy.

Client Money Management This division provides professional portfolio

management services to high net-worth individuals and corporate. Its expertise

in research and stock broking gives the company the right perspective from

which to provide its clients with investment advisory services.

Retail distribution of financial products Kotak Securities has a

comprehensive retail distribution network, comprising approximately 7000

agents, 13 branches and over 20 franchisees across India. This network is used

for the distribution and placement of a range of financial products that includes

company fixed deposits, mutual funds, Initial Public Offerings, secondary debt

and equity and small savings schemes.

Page 23: Summer Training

Depository Services Kotak Securities is a depository participant with the

National Securities Depository Limited and Central Depository Services (India)

Limited for trading and settlement of dematerialized shares. Since it is also in the

broking business, investors who use its depository services get a dual benefit.

They are able to use its brokerage services to execute transactions and its

depository services to settle these.

Kotak Securities' width, volume and quality of offerings regularly earn it

accolades from industry monitors. In recent times, these have included:

Kotak Institutional Equities

Kotak Institutional Equities, among the top institutional brokers in India. It

mainly covers secondary market broking and the marketing of equity offerings,

including IPOs, to domestic and foreign institutional investors. Its full-fledged

research division comprises 18 analysts engaged in macro-economic studies,

industry- and company-specific equity research.

Kotak Institutional Equities has full financial service capability, which includes

derivatives, facilitating market access through affiliates and the distinctive offering of

corporate access to investors. The division services over 250 clients including FIIs,

pension and mutual funds. The division has sales desks in Mumbai, London and New

York, with the India desk also servicing clients in Hong Kong, Singapore, Japan and

Australia.

Page 24: Summer Training

Awards and Reorganization for Kotak Securities.com

Finance Asia Award (2006): Best Broker In India

Euro money Award (2005): Best Equities House In India

Finance Asia Award (2005): Best Broker In India

Asia Money (2004): Best Equity House in India

Finance Asia Award (2004): India's Best Equity House

Euro money (2004): Best Equity House in India

Prime Ranking Award (2003-04): Largest Distributor of IPOs

Page 25: Summer Training

Product features

Kotaksecurities.com offers you a range of products and services to meet your

investing needs. Whether you are a savvy investor or just getting started, you would

find our services just right to meet your specific needs.

a) Kotak Gateway Account:

If you are new to do trading, open a kotak gateway account with

kotaksecurities.com. It’s a basic account that always you to do trading over the

Internet and phone. Offering ease and convenience, Kotak Gateway Account allows

you to make smart investments through its research-based assistance.

You can activate Kotak Gateway Account with any amount less than Rs 1,00,000/-

as margin, by way of cash.

With Kotak Gateway account you can avail of the following:

1. 4 times exposure on the margin.

2. Access to K.E.A.T Desktop.

3. Research Reports on companies, industries and sectors for making informed

investment decisions.

4. Research Advice via SMS.

5. Call and Trade facility.

6. Free news and updates on the markets.

7. Access to 8 mutual funds.

Page 26: Summer Training

b) Kotak Value Account:

The intelligent investor in you has always opted for something smarter.

Kotaksecurities.com offers you Kotak Value Account, an easy and convenient

account that allows you to trade over the Internet and phone. You can also avail of

Research-based reports to make smarter investments.

You can activate Kotak Value Account with any amount between Rs. 1,00,000/- and

Rs. 5,00,000/- as margin, by way of cash.

With Kotak Value Account you can avail of the following:

1. 5 times exposure on the margin.

2. Access to K.E.AT Desktop.

3. Research Reports on companies, industries and sectors for making informed

investment decisions.

4. Research Advice via SMS.

5. Call and Trade facility.

6. Lower delayed payment interest.

7. Margin finance.

8. Free news and updates on the market.

c) Kotak Privilege Circle:

Why stop at anything when you can potentially do so much more with your money.

Open a Kotak Privilege Circle Account – make more, make most, with all our

premium services readily available for you.

You can activate a KPC Account any amount more than Rs. 10,00,000/- as margin,

by way of cash or stock.

Page 27: Summer Training

In the Kotak Privilege Circle you can avail of the following:

1. 6 times exposure on the margin.

2. Access to K.E.A.T Premium.

3. Assistance in terms of Research Reports on companies, industries and sectors for

making informed investment decisions.

4. Research Advice via SMS.

5. Call & Trade facility.

6. Lowest delayed payment interest.

7. Margin finance at attractive rates.

8. Dedicated KPC customer service desk available for assisting right from opening

the account to handling day-today problems.

9. Assistance from Relationship Managers for taking care of all your investment

needs.

10. Free news updates from the market.

11. Access to 8 mutual funds.

d) Kotak High Trader Account:

Kotak High Trader Account offers you higher exposure. It is an Auto Square Off

product where only Intra-Day trading can be done and all open orders will be

automatically squared off at 3:10 pm.

You can activate Kotak High Trader Account with any amount less than Rs.

5,00,000/- as margin by way of cash or stock.

With Kotak High Trader Account you can avail of the following:

1. 6 times exposure on the margin.

2. Access to K.E.A.T Desktop.

Page 28: Summer Training

3. Assistance in terms of Research Reports on companies, industries and sector for

making informed investments.

4. Research advice via SMS.

5. Free news and updates from the market.

6. Access to mutual funds.

In this product you get charged the normal brokerage according to the slab you fall

in. At the start of the month you will get charged at the slab. At the end of the month

based on your volumes during the month, your effective slab will be calculated and

you will be reversed the brokerage if any.

e) Kotak Freeway Account

This product is designed for the Intraday trader .One can pay a flat fee of Rs.999 as

brokerage and trade unlimited number of times.

You can activate Kotak Freeway Account with any amount less than 1,25,000/-as

margin, by way of cash or stock

With Kotak Free way account you can avail of the following:

a. 4 times exposure on the margin.

b. Access to K.E.A.T Desktop.

c. Assistance in the terms of Research Reports on companies, industries and

sectors of making informed investments.

d. Research advice via SMS.

e. Free news and updates from the market.

f. Access to 8 mutual funds.

Page 29: Summer Training

Delivery transactions will be charged according to normal slab rates. Intraday

transactions will have a service charge of 0.03% on both sides.

Brokerage Structure indicated as KPC account in attached details.

Please see the charges for special services also attached below.

Charges for Special Services

Kotak Gateway Account

Being a Kotak Gateway account holder, company can avail of the following:

Access to K.E.A.T. Premium for Rs. 500/- per month.

Research Advice via SMS for a fee of Rs. 100/- per month.

Call and trade facility fee for first 20 calls onwards charges will be applicable

at Rs. 20/-per call.

Delayed payment interest at 18% instead of 24%.

Kotak Value Account

Being a kotak Value Account holder, you can avail of following:

Access to K.E.A.T. Desktop free of cost and K.E.A.T. Premium at Rs. 300/-

per month.

Research Advice via SMS for a fee of Rs. 75/- per month.

Page 30: Summer Training

Call and Trade facility for the first 20 calls, and 21st call onwards charges will

be applicable at Rs. 15/- per call.

Delayed payment interest at 16% instead of 18%.

Margin finance at 16% p.a.

A discount of 25% to 50% on the DP charges. Condition Apply.

Kotak Privilege Circle Account

Being a Kotak Privilege Account Circle member, you can avail of the following:

Access to K.E.A.T. Premium free of cost.

Research Advise via SMS Free of cost

Unlimited Call& Trade

Salient Features Offered by Kotak Securities for its' investors:

K.E.A.T. Kotak E-trading Access Terminal is the live terminal on

your desktop. Wherever you go, with you always. With

K.E.A.T. you get live tick-by-tick updated rates.

Research & Advice To assist you in you investment and trading, our team

of experts and professionals give you research reports

on companies, industries and sectors for making

informed investment decisions research inputs and

valuable recommendations.

SMS Alerts Get Free SMS alerts delivered to your mobile phone.

This way you can be in touch with market wherever

you are.

Call and Trade Call and Trade enables you to while or the move. Make

a call from where ever you are and get your market on

Page 31: Summer Training

your phone.

Portfolio Advice Get Free Portfolio Advice and constantly monitor the

value of your portfolio with inputs from our expert

advisor.

Margin Trading To help you invest in your dream stocks, we offer you

margin Trading Facility.

Easy IPOs With you easy IPO service, you can now apply for IPOs

at a click of a button. You can even place your bid over

the phone. Which means, no more hassles of standing in

long queues and dious paperwork.

Easy Mutual Funds Easy Mutual Funds is a one stop-shop for multiple

mutual funds. All you have to do is log on our website

or simple caus and invest in the Mutual Fund of your

choice. (Presently 8 Mutual Funds are available for

investing)

Easy Payment Kotak Securities, in collaboration with HDFC bank,

UTI Bank, Citi Bank and Kotak Mahindra Bank

provides online payment facility. You can make and

receive you payment directly to your bank account.

Therefore, no hassle of going to the bank and stand in

long queues, also hassle free transaction of your money

at any time form anywhere across the globe.

Investment options for every one

Page 32: Summer Training

We have a wide range of products according to your requirements. You can choose from the

following list the plan best suited to your investment needs.

Account

Name

Margin

Amount

Application

Fees

Brokerage

Reversible

Trading

Exposure

SMS KEAT Delayed

Interest

Privilege

Circle

< 10

lack

750 750 6 Times Free Premium

Free

13%

Value 5-10

lacs

750 250 5 times 75/mnt Normal Free

Premium

300/-mnt

16%

Gateway 50k-

5lacs

750 250 4 times 100/mnt Normal-Free

Premium-

500/mnt

18%

Gateway 5k-50k 1200 300 4 times 100/mnt Normal Free

Premium500/

mnt

18%

Initial Cheque/Demand Draft (Margin Amount + Application Fee) should be

drawn in the favour of Kotak Securities.com

Application fee includes D-mat account opening charges and trading account

opening charges.

LEADING THROUGH RESEARCH

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Kotak Securities has a strong research team that is involved in macroeconomic studies,

and industry & company specific equity research. Our research constantly helps

investors take informed investment decisions.

KOTAK RESEARCH PRODUCTS

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Market Morning: A daily dose of vital market information with concise technical

review of the index along with technical support and resistance of the select stock.

Daily Morning Brief: The Daily Morning Brief features economy and corporate

news enabling buy/sell calls based on the company fundamentals. It also lists bulk

deals, Nifty gainers and losers and forthcoming corporate events.

Stock Ideas: A detailed report based on company fundamentals covering research

team analysis of several pick of the companies, which are primarily strong and offer

high returns.

Sector Reports: The research team regularly studies various factors, which could

impact a particular sector. It provides a list of all stocks / companies which could either

be affected positively or negatively and give recommendations on the same.

Weekly Technical Analysis: A definitive tool that besides summarizing the calls for

the week.

Monthly Research Reports: A consolidated report of all the research calls \ given

during the month with insights that enable wise financial decisions in a time bound

manner.

SMS Alerts: Critical information on the move. Get FREE SMS Alerts delivered to

your mobile phone and stay in touch with the market wherever you are.

SHARES

At Kotak Securities we enhance every opportunity and stretch every possibility in the

equity market for right investment decision based on our in-depth research studies.

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DERIVATIVES

Constant risks have stimulated market participants to manage their risks through

various risk management tools. Derivatives product is one such risk management tool.

We will offer you insights into the world of derivatives enabling you to cope with

market volatility.

MUTUAL FUNDS

Kotak Securities offers wealth of mutual fund choices along with competitive research

and advice to help you invest wisely. The investors also have the option of choosing

from some of the best mutual fund options available as we have a tie-up with most of

the leading mutual fund companies in the country.

IPOs

Kotak securities enable you to invest wisely in the potential and lucrative IPOs with air

the ease.

MARGIN TRADING

Kotak Securities enables not just stock trading but also gaining through it. To help you

invest in your dream stock we offer margin-trading facility. We bring up to 50"0 of the

margin.

Kotak Securities.com Services

1- Training in Shares –

Kotak securities.com offers investors various options while trading in shares.

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Delivery Basis

This is a delivery based trading system, which is generally done with the intention of

taking delivery of shares. A case position is meant to be settled by delivery, the

required cash or security are blocked in full. For example, if a person place an order to

buy 100 shares of Kotak Mahindra Bank, he need to have 100% of the order value in

his available limit/funds, and in case he wishes to sell 100 shares of Kotak Mahindra

Bank, he need to have 100% shares in his Demat balance.

Kotak sec. gives the facility of up to 6 times limits against the margin.

Intra Day Trading

Through super multiple offer investors can do an intra day trading 15 times against this

available funds, where in they take long buy /short sell positions in stocks within the

intention of squaring off the position within the same day settlement cycle. Super

multiple offer will give a much against their limit.

BNST-G (Buy now sell tomorrow)

Buy now sell tomorrow (BNST-G) is a facility that allows investors of sell shares even

on 2nd day after the buy order date, within having to wait for the receipt of shares in to

the Demat account. It is an intermediate option between cash and margin trading some

times people miss huge profits because they have purchased shares one day back and

the shares have not been credited to their Demat..

For Example: – Assume that a person buys shares of XYZ ltd. at 10:30 am. today

suppose at 3:00 pm. today. The price of this script has risen by Rs. 10.But he want to

seel these shares tomorrow because he feels that the script price will rise further. But

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the shares would not have come into your Demat/Account tomorrow. BNST-G is the

solution to this problem. If he uses margin funding, he would gain only to the extent of

the price rise that happens today i.e. Rs. 10, However, if he wishes to take advantage of

the price rise over a longer times period he would purchased the share today at 10:30

am. and seel it. say tomorrow using BNST-G at 3:00 pm. In short, BNST-G helps non

intra day square off trading too profitable. BNST-G gives 2 more trading days, thereby

increasing the perfectibility of better returns. So even a cash trader may like to use

BNST-G.

AMO (After Market Order)

In this facility investors buy or sell shares after market hour, for this investors have to

give a order to sell or buy after market hour, next day he built found result for example.

Kotak Security.com Advantages

1. Convenience: Through these services investors care trade on a chair, he can

buy and sell shares self not depend upon any broken. In this syertur any cheque

or paper are not required.

2. Speed: One can get the latest quotes of crips on Kotak Security.com and place

an order almost instantly.

3. KEAT Software provide the best Terminal for the investors within the help of

KEAT investor get profile of any company and see sensex, share prices, nifty

and up and down market position.

Satisfaction: Within Kotak investors satisfy within its services. They care transfer

funds from trading account to their saving account within only 30 seconds and

withdrawal by ATMs.

Kotak comes from KMG, the organization trusted by millions of Indians.

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Wide retail distribution network Kotak, 4 wide retail distribution network spans India's

top 187 cities with 122 branches, 1068 sub broken and over 20000 distributors.

Centralized back office.

We have a centralized back office in Mumbai, which has a work force of over 500

dedicated people.

Robust Direct Sales Force

Our strong and well-networked direct sales force of over 650 executives is available

you to sound investment solutions in an ever changing market environment.

Dedicated Customer Service desk :

In order to assist you in every step of investing. Use have a dedicate4d customer

service desk, ready, to answer all your investment related queries.

KEAT

KEAT is a dynamic, trading terminal that facilities instant order placement and more.

Things you can do with KEAT –

Live ticker rates

Speedy transactions

Script alerts

Customize watch list

Veeue status of orders

Intrady alerts and exchange messages.

Trade report, net position report, exercise report.

Company research

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DEMAT SERVICE:

A Demat account is like a bank account of securities instead of money. In this accounts

shares are transferred in paperless dematerialized electronic form. It increases securities

transparency and control. A person can check the status and holdings of his securities

without visiting DP account.

Demat- Basic Concepts:

The Indian Capital Market has witnessed an unprecedented growth in the past few years

facilitated by modernization of the trading system. Automation of the trading

infrastructure in 1994 has given us a trading system comparable with the best in the

world. The establishment of a settlement guarantees scheme has removed counter pa

risk in trading.

Though the advent of automated trading brought with it several associated benefits s as

transparency in trading and equal opportunity for market players all over the counts the

problems related to settlement of trades such as high instances of bad deliveries, delay

in transfer of ownership has continued. As an answer to settlement problems,

National Securities Depository Ltd. (NSDL) was inaugurated in November 1996 as t

first depository in the country.

In a depository system, securities are held in securities account, which is more or les:

similar to holding funds in bank accounts. Transfer of ownership is done through sin

account transfers. This method does away with ail the risks and the hassles normally

associated with the paper work. Consequently, the account transecting in the deposit

environment is considerably lower as compared to transacting in certificates.

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Dematerialization (Demat):

Dematerialization is the process of converting the securities held in physical form

(certificates) to an equivalent number of securities in electronic form and crediting the

same to the investor's Demat account. Dematerialized securities do not have any

certificate numbers or distinctive numbers and are dealt only in quantity i.e. the

securities are fungible.

Dematerialization of holdings is not mandatory. One can hold its securities either in

Demat form or in physical form. One can also keep part of its holdings (in the same

scrip) in Demat form & part in physical form. However, a select list of securities

announced by SEBI can be delivered only in Demat form in the stock exchanges

connected to NSDL

Depository:

A Depository is like a bank where securities are held in electronic (dematerialized)

form. In India, there are two Depositories National Securities Depositories Limited

(NSDL) and Central Depository Services Limited (CDSL). Under the Depositories Act,

investors can avail of the services of the Depositories through Depository Participants

(DP) such m ICICI Bank. DPs are like bank branches wherein shares in physical form

need to be deposited for converting the same to electronic (Demat) form.

Depository Participant:

Under the Depositories Act, investors can avail the services of the depositories through

Depository Participants (DPs) such as Kotak Securities Ltd. DPs are like bank branches

wherein shares in physical forms need to be deposited for convening the same to

electronic (Demat) form.

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Market Transaction:

When securities are transferred from a beneficiary account of an investor to a clearing

member account of a broker for ensuring delivery of securities on a stock exchange,

there it is a market transaction.

Off-Market Transaction

When securities are transferred from the beneficiary account of one investor to that of

another, and the transaction does not get routed to the stock exchange, it is an off-

market transaction.

Pledge of Securities:

Beneficiary account holders who do not wish to sell their shares but are willing to avail

(advances against dematted shares can take loans by marking pledge/lien against those

shares. There are always two parties involved under pledge, pledgor (borrower) and

pledgee (lender). There are certain set procedures that need to be followed.

Rematerialization:

Rematerialization is the process of converting the securities held in electronic form in a

Demat account to an equivalent number of securities in physical form (certificates) after

debiting the same from the Demat account.

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Benefits Of The Demat:

In the depository system the ownership and transfer of securities takes place by means

of electronic book entries. At the outset, the system rids the capital market of the

dangers related to the handling of paper.

Several direct and indirect Benefits of Demat are:

Elimination of ad deliveries:

In the depository environment once holdings of investor are dematerialized, the

question of bad delivery does not arise i.e. they cannot be held under objection.

Statistically, in physical environment about 20% of the delivered stock constitutes bad

deliveries. Of these, about 1 % are ultimately absorbed by the system as the bad

delivery cost. Rectification of objection usually involves extensive follow up by the

investor. Also the investor cannot sell the securities till they are registered.

This means that in the physical environment, every fifth person taking delivery of

stocks gets securities till they are registered.

Elimination of all risks associated with physical securities:

Dealing in physical securities have associated security risks of theft of stocks,

mutilation of certificates, loss of certificates during movements through duplicate

certificates and advertisements etc. This problem does not arise in depository

environment.

No stamp duty required:

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There is no stamp duty for transfer of equity instruments and units of mutual funds in

the depository. In case of physical shares stamp duty of .5% is payable on transfer of

shares.

Immediate transfer and registration of securities:

In the depository environment, once the securities are credited to the investors account

on the payout, he becomes the legal owner of the securities. There is no need to send it

to the company's registrar or registration. Having purchased securities in the physical

environment, the investor has to send it to the company's registrar so that change of

ownership can be registered. The process usually take's around three to four months and

is rarely completed within the statutory framework of two months thus exposing the

investor to opportunity cost of delay in transfer and to risk of loss in transit. To

overcome this the normally accepted practice is to hold the securities in street names i.e.

not to register the change of ownership. However, if an investor miss a book closure the

securities are not good for delivery and the investor would also stand to loose his

corporate entitlements.

Faster settlement cycle:

The exclusive Demat segment follow rolling settlement cycle of t+2 that is the

(settlement of trades will be on the 3rd working day. This will enable faster turnover

stock and more liquidity with the investor.

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Faster disbursement of the non-cash corporright bonus etc:

NSDL provides for direct credit of non-cash corporate entitlements to an investo

account, thereby ensuring faster disbursement and avoiding of risk of certificate in

transit.

Reduction in rate of interest of loans granted:

Some banks provide this benefit against pledge of dematerialized securities a

dematerialized securities eliminate the following hassles/risks: getting securities

registered in their name at the time of book closure and risks of stocks coming under

objections when they are sent to the companies registrar for the registration if the

pledgee defaults in payment.

Periodic status report:

This is provided to investors on their holdings and transactions, leading to better

controls.

Dematerialized securities can be delivered in the dematerialized or physical segment

from April 1998 at those stock exchanges where trading in dematerialized securities is

allowed. But physical securities are not allowed to be delivered in dematerialized

segment held with the investors more liquid that physical stocks the process of

conversion of securities from electronic to physical form.

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Safety in Demat:

There are various checks and balances in the depository design to ensure of the investor

holdings. These includes:

A depository can be operational only after registration of SEBI, which is based

on the recommendations from NSDL and their own independent evaluation.

SEBI has prescribed criteria for becoming a DP in the regulations.

Depository accounts are allowed to effect any debit or credit to an account on the

basis of valid instruction from the client.

Every day there is a system driven mandatory reconciliation between participant.

There are periodic inspections into the activities of both DP and a RT agent by

NSDL. This also includes records based on which debits and credits are effected.

The data interchange between NSDL and its business partners is protected by

standard protection measures.

All the investors have right to receive an account statement periodically from the

DP.

Every month NSDL forwards statement of account to a random sample of

investors as a counter check.

Kotak Securities Ltd. Demat Services boasts of an ever-growing customer base of

over 5 Lac Account Holders. In its continuous endeavor to offer best of the class

services to its customers it offers its customers with the following features:

Online access to the Demat account. Check your holdings, transactions, and status of

requests and much more.

Dedicated specially trained customer care executives at its call center, to handle all the

client queries.

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Holding and Transaction details available round the clock on IVR (Interactive Voice

Response) system.

With a countrywide network of over 200 branches, you are never far from an Kotak

Securities.com Demat Services outlet.

You will find its service charges very competitive offering the best value for your

money.

You can also avail yourself of online share trading services from kota.com and go a 3 in

1 account inclusive of a Demat, brokerage and an Kotak Securities Ltd. account.

What Kotak Securities.com Services will offer:

Reduction in brokerage.

Near-immediate ownership of securities on settlement leading to increased

liquidity.

Clarity in the title of ownership of securities at all times.

Ready acceptance of securities for pledge and hypothecation.

Easy receipt of public issue allotment.

Quick receipt of corporate benefits like rights and bonus.

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What Kotak Securities Ltd. Demat Services will take away:

Bad deliveries caused by signature mismatch.

Postal delays and loss of certificates in transit.

Risks of forgery, counterfeiting and loss due to fire, theft or mutilation.

Stamp duty (as against 0.5 % payable on physical shares).

Filling up of transfer deeds.

How to open an Kotak Securities Ltd. Demat account:

Approach your nearest Kotak Securities Ltd. Branch.

Fill up the Demat Account Opening Form.

If your shares are held in joint names, be sure to open your account in the same

order of names. If A, Band C jointly hold 100 shares in the company and have

three share certificates all named as ABC, one DP account will suffice.

For different combinations of names, open separate accounts for each

combination if the three certificates are held as ABC, BAC and CBA, three

accounts are required.

There is no limit to the number of accounts you can open.

You can even open a multiple-sign Depository Participant - Client Agreement,

which each investor must sign at the time of account opening.

You will receive an account number and a DP ID number with each account.

Quote both these in all future correspondence with Kotak Securities Ltd.

After opening the account, you can hold shares of any number of companies in

your account, provided all such companies have entered the depository system.

Submit a completely filled up Demat Request Form (DRF) in triplicate for each ISIN

along with defaced physical securities. Kotak Securities Ltd. provides you with one

blank Dematerialization Request Form (DRF). Additional forms are available at any of

the Kotak Securities Ltd. branches offering Demat Services.

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BROKERAGE STRUCTURE

Delivery

< 1lakh 0.59%

1 – 5 lakhs 0.55%

5 - 10 lakhs 0.45%

10 - 20 lakhs 0.36%

20 - 60 lakhs 0.27%

60 lakhs - 2 crores 0.23%

> 2 crores 0.18%

Intraday brokerages

 

< 25 lakhs 0.06% both sides

25 lakhs - 2 crores 0.05% both sides

2 crores - 5 crores 0.04% both sides

> 5 crores 0.03% both sides

 

Derivatives

 

  Intraday brokerages Settlement

< 2 crores 0.07% both sides 0.09% both sides

2 – 5.5 crores 0.045% both sides 0.073% both sides

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5.5 - 10 crores 0.036% both sides 0.046% both sides

10 - 25 crores 0.027% both sides 0.046% both sides

> 25 crores 0.023% both sides 0.032% both sides

Note: Service Tax of 10.2% of brokerage will be charged in addition.

The brokerages charged are as per the volumes that are acheived. Based on these

volumes a client can be either debited or credited an amount which is as per the

volumes he/she may achieve at the end of the month.

Securities Transaction Tax (STT) @ 0.1% of turnover will be charged in addition to the

brokerage on all delivery trades

STT @ 0.02% of turnover will be charged in addition to the brokerage on sell leg of all

non delivery trades in the cash market

STT @ 0.0133% of turnover will be charged in addition to the brokerage on sell leg of all non delivery trades in the derivative market

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DIPOSITORY SERVICE

About NSDLAlthough India had a vibrant capital market which is more than a century old,

the paper-based settlement of trades caused substantial problems like bad delivery and

delayed transfer of title till recently. The enactment of Depositories Act in August 1996

paved the way for establishment of NSDL, the first depository in India. This depository

promoted by institutions of national stature responsible for economic development of

the country has since established a national infrastructure of international standards that

handles most of the securities held and settled in dematerialised form in the Indian

capital market.

Using innovative and flexible technology systems, NSDL works to support the

investors and brokers in the capital market of the country. NSDL aims at ensuring the

safety and soundness of Indian marketplaces by developing settlement solutions that

increase efficiency, minimise risk and reduce costs. At NSDL, we play a quiet but

central role in developing products and services that will continue to nurture the

growing needs of the financial services industry.

In the depository system, securities are held in depository accounts, which is

more or less similar to holding funds in bank accounts. Transfer of ownership of

securities is done through simple account transfers. This method does away with all the

risks and hassles normally associated with paperwork. Consequently, the cost of

transacting in a depository environment is considerably lower as compared to

transacting in certificates.

Basic Services

Under the provisions of the Depositories Act, NSDL provides various services to

investors and other participants in the capital market like, clearing members, stock

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exchanges, banks and issuers of securities. These include basic facilities like account

maintenance, dematerialisation, rematerialisation, settlement of trades through market

transfers, off market transfers & inter-depository transfers, distribution of non-cash

corporate actions and nomination/ transmission

The depository system, which links the issuers, depository participants (DPs),

NSDL and clearing corporation/ clearing house of stock exchanges, facilitates holding

of securities in dematerialised form and effects transfers by means of account transfers.

This system which facilitates scripless trading offers various direct and indirect services

to the market participants.

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NSDL carries out its activities through various functionaries called "Business Partners"

who include Depository Participants (DPs), Issuing companies and their Registrars and

Share Transfer Agents, Clearing corporations/ Clearing Houses of Stock Exchanges.

NSDL is electronically linked to each of these business partners via a satellite link

through Very Small Aperture Terminals (VSATs) or through Leased land lines. The

entire integrated system (including the electronic links and the software at NSDL and

each business partner's end) is called the "NEST" [National Electronic Settlement &

Transfer] system.

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Depository Participant (DP) :

The investor obtains Depository Services through a DP of NSDL. A DP can be a bank,

financial institution, a custodian, a broker, or any entity eligible as per SEBI

(Depositories and Participants) Regulations, 1996. The SEBI regulations and NSDL

bye laws also lay down the criteria for any of these categories to become a DP.

Just as one opens a bank account in order to avail of the services of a bank, an investor

opens a depository account with a DP in order to avail of depository facilities. Though

NSDL commenced operations with just three DPs, Depository Participant Services are

now available in most of the major cities and towns across the country.

Issuing Companies/ their Registrar & Transfer Agents :

Securities issued by issuers who have entered into an agreement with NSDL can be

dematerialised in the NSDL depository. As per this agreement, issuer agrees to verify

the certificates submitted for dematerialisation before they are dematerialised and to

maintain electronic connectivity with NSDL. Electronic connectivity facilitates

dematerialisation, rematerialisation, daily reconciliation and corporate actions.

Clearing Corporation / House:

The clearing corporations/houses of stock exchanges also have to be electronically

linked to the depository in order to facilitate the settlement of the trades done on the

stock exchanges for dematerialised shares. At present, all the major clearing

corporations/houses of stock exchanges are electronically connected to NSDL.

The following stock exchanges have linked up with NSDL to facilitate trading and

settlement of dematerialised securities:

Madras Stock Exchange Ltd. (MSE)

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National Stock Exchange of India Ltd. (NSE)

Inter-connected Stock Exchange of India Ltd. (ISE)

OTC Exchange of India (OTCEI)

The Calcutta Stock Exchange Association Ltd. (CSE)

The Delhi Stock Exchange Association Ltd. (DSE)

The Stock Exchange, Mumbai (BSE)

The Stock Exchange, Ahmedabad (ASE)

PROJECT AT A GLANCE

TITLE: “Perception of potential investor towards stock market investment.”

NEED OF THE STUDY: Stock market is considered as very much volatile in its nature. Therefore despite having good savings most of the people do not attract towards making investment in share market. Not only its volatility but lack of knowledge, complex decisions to make investment in shares and higher risk are the other factors which contribute equally in the formation of very hard

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reason which restricts the potential investors from making investment in this unstable capital market.So it is very much important and necessary to analyze and understand the perception of potential investor towards share market investment.

OBJECTIVES: 1: Study of work done in kotaksecurities.com. 2: Education of investors 3: Finding the trend of the perception

SOURCES: Primary data collection: Potential investors (100) Secondary data collection 1: kotaksecurities.com 2: kotak.com 3: Books

4: Brochures and forms of kotaksecurities.com 5: Research Papers published by previous researcher.

RESEARCH METHODOLOGY:

1: Tele-calling 2: Interview schedules 3: Questionnaire 4: Observation

ANALYSIS AND INTERPRETATION: Different perception of potential investor was analyzed according to the frequencies of their discrete of investing their money.

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LIMITATIONS: Although full efforts have been made in the study but the following limitations should be kept in the mind before making any conclusion: 1: Shortage of time

2: Sample size was small in comparison of entire population (150)

3: The respondents may be biased or influenced by outside factors

Investors’ Preferences and Objectives

Investment constraints are generally in terms of predetermined levels of liquidity

Tax savings, legal compliance, and Investment horizons. On the other hand are

generally imposed on the portfolio by the investor himself, such as a desire to

invest at least 25% of the total funds in sectors such as information technology or

in the other areas at the other extreme in government securities. The investment

policy should be a fine blend of the goals with the constraints and preferences.

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To put it differently each investor has his/her own set of objectives and

constraints.

While most of these are known only in qualitative terms, they will eventually

lead to form quantitative objectives and constraints by the investment manager

which in turn from the basis for the formulation of the optimal portfolio.

Investors have highly diverse objectives, constraints and preferences they do

form homogeneous groups each of which distinctly differ from the other.

Investors can be categorized into individual investors and institutional investors.

While most of what we discussed above in principle applies to both, the

following differences can be noticed.

Individual investors generally treat risk as ‘the possibilities of losing

money’, or some times even as ‘losing money’. Institutions are more

technical, sophisticated and define risk clearly as the standard deviations or

in more general terms as the variability of the return.

Individual investors can be categorized based on psychological

characteristics such as being an introvert or extrovert, aggressive or

conservative, confidant etc. Institutions, on the other hand fit more readily

in to a definition, based on the nature of their liabilities and the

requirements of their owners or beneficiaries in to pension funds provident

funds insurance companies, banks etc.

Investment policies of the investors can be laid down based on what the

investor think is best for them while often the investment policies of the

institutions are determined to a significant extent based on various legal

requirements. For example in India the government lays down the

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investment pattern of provident funds and also insurance companies and

the freedom available to portfolio managers while handling the portfolio of

these institutions is limited

Investment policies of the individuals generally become complex because

they are subject to taxes. Allocation of a significant portion of the portfolio

to tax saving investments makes the job of the portfolio manager much

more difficult as the returns have to be brought up to the desired level with

the remaining funds.

Most of the major investment institutions are other hand exempt from

tax.

Investors’ Goals

The investors have different goals under different market conditions. It is not

sufficient to decide about the investment motives but one has to cautiously watch

the market conditions to protect their goals.

In the recent years, investors have lost a lot of money world wide due to the tech

melt down. Still investors hope to make money and their primary goal of

investment is capital appreciation. Considering the volatility of markets the

question that arises “will capital appreciation still be the primary goal of primary

investors?” the capital appreciation is the obvious answer for majority of the

investors but one has to invest to earn a return on his money in excess of the risk

free rate considering the risk involved in investing stock market. Above all

returns should exceed the average return on a benchmark return; say sensex or

S&P 500 to achieve investment goals.

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The primary goal of capital appreciation does not arise if the investors do not

preserve the capital. Therefore, it can be said that capital preservation must be the

primary goal of any investor in comparison to capital appreciation. Many of the

investors have lost money this process, as they are only bothered about making

money by beating the market without even thinking of the survival of their

portfolio.

Few have thought about capital preservation during the 1990s bull runs in the

U.S. as people could make returns of over hundred percent in a few months time.

People started believing that the only way the stock markets can move is upward.

It is said that everything is fine in the bull market. One may call it insane or

irrationality but when reality sets in situations turns worse when it enters a bear

phase.

One key lesson is that market movement change but investors do not.

In spite of sophistication in research, technology, level of maturity in markets, the

fundamental analysis is glaringly insufficient in incorporating the behavior of

investors. It is not that technical analysis is perfect in this area. Time after time

analysts changed the per share valuation without incorporating the behavior of

investors and traders.

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INTRODUCTION TO THE PROJECT

I have undergone a detailed survey of direct investors. In this survey I have

taken sample size of about 200 investors to know their investment,

investment policies in different investment sectors.

Major concentration was on those investors who do not invest in the stock

market. I have noticed the trends of these investors that where they are interested

to invest their savings.

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There are several factors which influence the investment preferences of the

investors like higher return, lower risk, higher degree of certainty, easy

investment and accordingly most of the investors prefer to invest in

insurance policies due to higher degree of certainty, some invest in mutual

funds due to lower risk and almost good return due to diversified investment

of money.

Those who lack knowledge of capital market or do not understand the

intricacies of capital market prefer to invest in postal savings and fixed

deposits. According to the survey, following are the limits of investments

according to the percentage of investment from the investors’ savings.

Chart showing investment limits according to percentage of

savings -

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TOTAL = 200 PERSONS

Here in survey of 200 people –

a. Persons with more than 50% savings are = 40

b. Persons with 30% to 50% savings are = 70

c. Persons with 15% to 30% savings are = 68

d. Persons with less than 15% savings are = 22

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Investment

From

savings

(%)

No. Of

persons

Insurance Mutual

Funds

Post

office

savings

Fixed

Deposits

Others

>50% 40 14 10 3 6 7

30% to

50%

70 32 8 7 18 5

15% to

30%

68 35 3 8 18 4

<15% 22 8 0 6 1 7

Table showing the preferences of investment sector by the investors other

than stock market.

CHART SHOWING THE TREND OF INVESTMENT BY THE

INVESTORS.

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Perception of potential investors towards stock market investment -

Now we must observe the different categories of investors who invest in different

categories according to –

A. Lack of knowledge

B. High risk

C. Uncertainity

D. Other factors

These are the different categories of different prospective investors who invest a

part of their savings in different investment policies to recover higher rate of

return at lowest risk and uncertainty.

I have surveyed at many places and different persons who can invest in share

markets but presently does not invest in these prospective markets due some

above mentioned reasons. My major constraint was on these type of people who

can be the customers of “KOTAK SECURITIES.COM” in near future as they

might invest in stock markets after overcoming the above mentioned problems.

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1. Investors who invest more > 50% of their savings –

2. Investors who invest 30% to 50% of their savings –

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3.Investors who invest 15% to 30% of their savings-

4. Investors who invest less than 15% of their savings –

The above charts are related to different categories of investors according to my

survey done on about 200 persons in different professions slabs of savings.

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Findings of the survey

In this survey I have come across different persons of different professions

who invest differently in different investment schemes according to the

limits of investment from their savings. But the main aspect that came in

front of me was that all the investors have one thing common in their mind,

it is as follows

“ LOWEST RISK FACTOR AND HIGHEST RETURN”

But according to the business policy of different schemes of various companies it

is very obvious that where there is low risk there is most probably the low return.

In case of stock markets the common investor (investor lacking the knowledge of

stock market) feels that stock market is a risky field to get in due to the high

degree of uncertainty in these markets.

So due to this uncertainty factor I asked the investors that what if some experts

assist them to overcome this lack of knowledge ground? And the result was –

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Methodology

The method of survey done by me is as follows –

1. Observe prospective sample size.

2. Prepare questionnaire.

3. Telecalling the customer to fix meeting.

4. Meet the customer.

5. Knowing customer needs.

6. Analysis of available data.

7. Preparing report of findings.

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Suggestions

The following are the suggestions that can be used to convert the prospective

customer into permanent customer of the company.

1. The customer should be educated about the stock market to overcome his

fear of uncertainty in these markets.

2. The customer must be assured of expert advice in case of market

fluctuations.

3. The customer should be educated about the benefits of investment in stock

markets over other investment schemes.

4. Regular customer meets should be arranged to know the satisfaction level

of the customers.

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Conclusion

This project is based on a survey of prospective investors who can invest in stock markets but presently does not invest in these markets. There are many reasons for such investors not to invest in stock market. The main reasons for the customer not to invest in stock markets are –

1. High risk

2. High uncertainty

3. Lack of knowledge

4. High rate of fluctuations

These are the reasons why investors hesitates to invest in stock markets but there are some suggestions provided in this project through which these hesitations of the customers can be overcome, so that he can easily invest in stock markets by the assistance of experts of these markets.

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Bibliography

Primary data –1. Questionnaire

2. Meetings with investors

Secondary data –

1. Marketing Management – Phillip Kotler

2. Modern Marketing – R.S.N.Pillai & Bagavathi

3. Portfolio Management -- ICFAI University Press

4. Security Analysis -- ICFAI University Press

5. www.kotak.com

6. www.kotaksecurities.com