summer 2014 one-day seminars - dale carnegie · page 4 | carnegie connect | summer 2014 continued...
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ConnectBringing the latest Carnegie news and events to Southern Ontario
Upcoming Classes Dale Carnegie CourseEight-week format
Markham • May 12Mississauga • May 14Toronto • May 27Mississauga • August 27
Three-day format Immersion CourseMississauga • June 18 – 20
Leadership Training for ManagersThree-day format
Mississauga • August 12, 19 and 26
Sales SuccessThree-day format
Mississauga • August 11, 18, and 25
High Impact PresentationsTwo-day format
Mississauga • May 28 – 29Mississauga • August 13 – 14
Summer 2014
to help you build your skills
Cool off this summer with super-charged one-day seminarsDale Carnegie Training is offering training sessions to help you enhance your skills.
Step Up to LeadershipMotivate your team to get results! Step Up to Leadership provides you with the tools to become the leader you want to be. New and veteran supervisors and managers will learn to:
• effectively direct a team to success• resolve conflicts before they affect the entire group• be better listeners and more effective communicators• build a team that feels empowered to succeed
It’s time to be a superleader, not a supervisor!
Toronto • Wednesday, July 9Waterloo • Tuesday, July 15
Mississauga • Tuesday, July 22Time: 8:30 am to 4:30 pm
More on page 4
One-day seminars
For the latest information about upcoming workshops and courses, www.dalecarnegie.ca
Page 2 | Carnegie Connect | Summer 2014
Enhance your core competencies to meet your professional, personal goalsUniversity and college graduates play important roles in the working world. They bring new ideas, advanced methods and cutting-edge theories that would benefit most businesses. They have spent years in post-sec-ondary institutions, working towards degrees, diplo-mas, certificates – or combinations of all three.
But entering the workforce for the first time can be more than a little overwhelming. Often, new gradu-ates lack the professional tools that more experienced workers take for granted.
Post-secondary student Alex Busvek recognized a need to enhance his communication skills so he enrolled in the Dale Carnegie Course. But he soon realized that the Course was helping him become so much more than a better speaker; he was learning leadership skills that would help him as he transitioned into a career.
Now, Alex has applied to the MBA program at Ivey Business School, Western University, in London, Ontario. He agreed to share his thoughts about his experience in the Dale Carnegie Course.
Mastering skills for a changing world
(The Dale Carnegie Course) specializes in the development of effective communication, leadership and inter-personal skills. In fact, the Dale Carnegie Business Group has earned a reputation for helping many prominent business professionals in attaining their goals.
I initially enrolled in the program to become a more persuasive speaker. However, during the course of ten weeks, I was able to internalize many of the Dale Carnegie principles which have been instrumental to my aca-demic success and personal growth.
Furthermore, the program gave me the opportunity to connect with other business professionals and make valu-able contacts. I worked with these individuals on a regular basis in order to obtain the maximum benefit from the program.
At the beginning of the program, I set a goal to put the Dale Carnegie human relations principles to action on a daily basis. Ultimately, this goal required my full co-operation and willingness to expand my comfort zones.
Each week, I would report to the students in the Dale Carnegie program how I applied the principles to my pro-fessional and interpersonal life through a public speech. I received instruction from an experienced Dale Carn-egie coach who constantly challenged me to communicate with energy and speak clearly.
In addition, I was engaged in many role-play situations and dramatic scenarios with my peers in the program. Furthermore, I was able to successfully build rapport with my classmates and assist them in improving their self-confidence.
A major breakthrough (for me) was that I was able to successfully apply the human relations principles to my summer job. I was required to give a speech to the class describing a scenario in which I demonstrated sympa-thy and respect towards a co-worker’s opinion. The class voted me the recipient of the “Dale Carnegie Human Relations Award.” As the youngest member in the group, it was a huge honour to be recognized for my leader-ship qualities, by very qualified individuals.
I continue to reflect on the experience and apply it to my professional and personal life.
- Alex Busvek, graduate, The Dale Carnegie Course, August 2013
Carnegie Connect | Summer 2014 | Page 3
ORGANIZATIONAL LEADERSHIP CERTIFICATE PROGRAMThis program will help participants master the skills demanded in today’s business environment. Par-ticipants learn how to strengthen interpersonal relations, manage stress, and handle fast-changing conditions. They will be better equipped to perform as persuasive communicators, creative problem-solvers, and focused leaders. Participants will also learn how to plan and organize professional presentations, create and main-tain a positive impression, be more natural and relaxed when making presentations, communicate ideas with clarity and force, and sell ideas and inspire others.
Certificate Courses** P The Dale Carnegie CourseP Leadership Training for ManagersP High Impact Presentations
HIGH IMPACT SALES CERTIFICATE PROGRAMThis program examines the strategic solutions to today’s make-or-break selling issues. Learn how to: win appointments with key players; commu-nicate proactively; resolve objections; gain new referrals; close sales. Participants will also learn how to plan and organize professional sales presentations, create and maintain a positive impression, be more natu-ral and relaxed when making presentations, communicate ideas with clarity and force, and sell ideas and inspire others.
Certificate Courses** P The Dale Carnegie Course P Sales Success P High Impact Presentations
HIGH IMPACT SALES MANAGEMENT CERTIFICATE PROGRAMParticipants will learn how to develop and strengthen personal leader-ship and communications, build a strong, productive and successful sales team, manage time and performance more effectively, and conduct outstanding sales meetings that inspire and motivate. Participants will also learn how to plan and organize professional sales presentations, create and maintain a positive impression, be more natural and relaxed when making presentations, communicate ideas with clarity and force, and sell ideas and inspire others.
Certificate Courses** P Sales Success P Leadership Training for Managers P High Impact Presentations
Success in today’s busi-ness environment demands leadership, communication and organizational skills.
Attain the skills you need through a new partnership between Dale Carnegie and the University of Central Missouri. Earn university cer-tificates that focus on three core areas:
• sales skills
• leadership
• sales management
UCM has a long history of educating students and ensuring they are well pre-pared to enter the work-place. With its four academ-ic colleges, the university is a leader, offering program-specific accreditations.
You can do these programs without leaving Ontario! Participate in the three specified Dale Carnegie courses for the certificate you’re interested in, and receive university certifica-tion from the University of Central Missouri.
Enroll now in a Dale Carnegie core program and
Work towards University of Central Missouri certificate
Page 4 | Carnegie Connect | Summer 2014
Continued from page 1
How to Cold Call and Build New CustomersRejection is tough to take, but cold calling is necessary since new business often accounts for as much as 50% of your production. Star sales people find ways to make cold calling productive and even fun. Learn techniques to help you suc-ceed at How to Cold Call and Build New Customers.
This new, one-day seminar will show you how to make strong calls that lead to new business. Learn how to maneuvre the modern obstacle course – gatekeepers, e-mail and voice mail – that prevents you from getting to the prospect. Take the stress out of cold-calls and improve your hit ratio with How to Cold Call and Build New Customers.
You will learn:• proven strategies to get past the gatekeeper• to understand what buyers want and how to get them excited• to write and deliver a 45-second cold-call presentation• creative ways to position your product or service• how cold-call ratios work ... and more!
Mississauga • Tuesday, July 8Waterloo • Wednesday, July 16Toronto • Wednesday, July 23
8:30 am to 4:30 pm
Registration rates for each of these full-day Dale Carnegie Seminars:
Special Early Bird rates $349 + HST until May 31. Register now!
If you book three or more people for one session, $315 + HST per person
Starting June 1, $399 + HST for each seminarIf you book three or more people for one session, $360 + HST per person.
On FacebookDale Carnegie Toronto & GTADale Carnegie Business Group - South Central Ontario
On Twitter@KevinCrone (DaleCarnegieGTA) @DaleCarnegieSCO
On LinkedInDale Carnegie Business Group
Dale Carnegie Business GroupToronto and GTA2121 Argentia Rd, Suite 103Mississauga, ON L5N 2X4Tel: (905) 826-7300 Toll Free: 1-800-361-2032
South Central Ontario Burlington, Hamilton, Brantford, OakvilleKitchener-WaterlooTel: 1-888-850-1849 x 101
To learn more about Carnegie Connect,contact [email protected]
For more information about Dale Carnegie courses, visit our website:www.dalecarnegie.ca
©Dale Carnegie Business Group, 2013©Dale Carnegie South Central Ontario, 2013 All rights reserved. No part of this document may be reproduced without the written consent of the publisher, Dale Carnegie Business Group
Dale Carnegie partners with PMI to deliver effective professional developmentAre you working towards certification through the Project Management Institute?
Dale Carnegie Training is a Registered Education Provider towards PMI Cat-egory 3 Professional Development Units or PDU’s. The following programs are approved:
Dale Carnegie Course (8-week): Earn 36 PDU’s
Dale Carnegie Course (3-day immersion): Earn 21.5 PDU’s
Leadership Training for Managers: Earn 18 PDU’s
High Impact Presentations: Earn 16 PDU’s
For more information, visit www.dalecarnegie.ca