sugarcrm community vs professional: 10 reasons why it makes sense to go pro

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SugarCRM Community vs Professional 10 reasons why it makes sense to go Pro vs.

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With over 10 million downloads and a community of 30,000 registered developers, SugarCRM Community Edition (CE) is extremely popular, free and has deeper functionality than many commercial offerings on the market today. But SugarCRM Community Edition does not meet the needs of growing businesses that require tools like custom reporting, sales forecasting, marketing reports and workflow automation to support business decisions. See what you get with SugarCRM commercial editions.

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Page 1: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

SugarCRM Community vs Professional

10 reasons why it makes sense to go Pro

vs.

Page 2: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

Agenda 1. Sugar Community

2. When/Why Go Pro?

3. About Loaded

Page 3: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

The Sugar Community Rocks!

The Community in numbers

Over 10 million downloads

A community of 30,000 registered developers

Has deeper functionality than many commercial offerings on the market today

The reasons you choose CE

Flexible Development Platform

Great Community Support and Documentation

Open, Transparent Business Culture

Page 4: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

1. Sugar Community

2. When/Why Go Pro?

3. About Loaded

Page 5: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

Commercial Editions Meet Needs of Growing Businesses

In the Community Edition, you won't find any of the following:

No customisable reports and dashboards

No workflow

No Sales forecasting capabilities

No marketing reports

No contracts or quotes

No Email and social plugins

No project management module

No mobile CRM

No hosting options

No support

NOT IN

Page 6: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

Specifically, what do you get with Pro?

More functionality for your growing company

Reports Teams Mobile

Bye-Bye DIY

End-user Support

Customer Success Packages

Sugar-managed deployment

And you still (always) own your

data

Page 7: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

1. Custom Reports

Monitor business performance

Track key metrics across sales, marketing and support

Create advanced charts, scheduled reports, custom reports, dashboards, matrix reports, and access more than 50 pre-built reports.

Easily share reports

Page 8: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

2. Workflows

Reduce manual processes by automating information flows and tasks

Create custom workflows so Sugar fits your business and how you work

Create tasks and email alerts to ensure proper follow-up

Page 9: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

3. Sales Forecasting

Eliminate "gut feel" guess work and make data-driven business decisions

Generate accurate forecasts based on sales data in Sugar and analyze your pipeline

Monitor how individuals and teams are performing based on opportunities by sales stage.

Page 10: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

4. Marketing Reports

Measure the effectiveness of marketing campaigns across multiple channels

Compare the budget of a campaign to the resulting actual sales

Create email templates

Page 11: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

5. Quotes and Contracts

Create and manage your contracts and quotes

Manage your Product Catalog so that your sales team can add your organisation’s products to quotes

Page 12: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

6. Email and Social Plugins

Integrate your Email with SugarCRM using the Plug-ins for Microsoft Outlook and IBM Lotus Notes

Manage your Google docs using the Google Docs integrations

Manage your online meeting using GoToMeeting, WebEx, LotusLive integrations with SugarCRM

Page 13: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

7. Mobile CRM

Increase the productivity of yours Sales reps with real-time access on the go with Sugar Mobile access

Access Sugar from any smartphone, or any tablet, including Android, BlackBerry and iPad

Page 14: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

8. Tasks and Projects

Create Tasks and assign them to yourself or to other users.

Use SugarCRM Projects Module to create and manage projects and project tasks for your organisation.

Page 15: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

9. Hosting

Choose the deployment option that best suits your needs:

On-site

On-demand

Private clouds

Page 16: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

10. Support

E-mail

Phone

Development Support

SugarCRM 24/7 Support with Loaded!

Page 17: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

1. Sugar Community

2. When/Why Go Pro?

3. About Loaded

Page 18: SugarCRM Community vs Professional: 10 reasons why it makes sense to go Pro

About Loaded Technologies

Loaded Technologies helps Australian organisations succeed in attracting, nurturing and retaining customer relationships 7 years experience in implementing, supporting, integrating and hosting SugarCRM SugarCRM Gold Partner since 2005

Get in Touch!

Call Loaded Technologies on +612 8282 2900

Email us at [email protected]

Visit our website http://loadedtech.com.au