successful data processing

8/6/2019 Successful Data Processing

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Successful DataProcessing: ElementsInvolved in a Hospital

SettingMaria Cecilia C. Navata, R.N.


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1. Hiring and RetainingQualified Personnel


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H r ng an Reta n ng ua ePersonnel

PROBLEMS encountered by institutions:

1.Hospitals hire the least expensivepersonnel available, or what is calledas Bargain employee

2.Some employees are only biding theirtime and gaining experience until amore lucrative opportunity emerged.

3.Replacing a qualified personnel


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SOLUTIONS1. The organization must provide adequate

budgets in order to hire highly qualifiedindividuals and retain them by giving

competitive wages.2. Minimize employee turnover3. Promote interdepartmental and

intradepartmental rapport betweenemployees

Hiring and Retaining QualifiedPersonnel


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Management Style


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Management Style

philosophy by which a manager operatesthe department, including anyunderlying assumptions aboutsubordinates motivation andwillingness to work.


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Behavioral science tells us that peopletend to be committed to goals which theyhelped devise.

To apply this concept to the dataprocessing environment requires setting

up a situation wherein personnel can:(1) provide input into the elements relating

directly to their jobs; and(2) make judgments about situations that

arise within the scope of their individualjob description, without fear of being

second-guessed by the manager


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The Departments Relationshipto the Organization


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The organization structure should depictan environment where the dataprocessing department operates as aservice to all departments. It should beable to provide a broader spectrum ofmanagement information to all

departments of the hospital accordingto the departments specific needs.


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User Independence


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User Independence Reasons for over dependence of

users to vendors:1. The user lacks the qualified personnel it

needs to operate the system properly.2. The organization has little or no

inclination to take risk associated withsystem implementation.

3. The vendor is very strong andaggressive while the user has a weakdata management.


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User IndependenceReasons why there should be user

independence:1.The vendor usually charges an additional

fee to provide complete support to the

installation over an extended period oftime.

2.Dependence will unduly restrict the

users flexibility to change andenhance the system.

3.Only the hospital can really understand

its own information needs


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The Personality of theOrganization


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Two Basic Personalities thatOrganizations Exhibit

1.Status Quo-Oriented (Give me whatIve always had)

2.

3.Risk-Oriented (Lets try it attitude)


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Basic informatics skills employees mustpossess:

ability to use e-mail, telecommunications,the Internet, basic keyboarding, wordprocessing, and databasedocumentation


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Basic things that employees must betrained:

ability to document within an electronicmedical record

ability to use database, communication,imaging and network applications

ability to use barcode technology which isparticularly used to administer

medications; and

ability to protect patient privacy within apaperless environment.


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TRENDS IN DIFFERENTCOUNTRIES


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