For over 18 years, Cygnet has been fulfilling its commitment of delivering customer

success. With SAP, we take our commitment to the next level.

Implementation and selection of the right SAP product

and product licenses for S/4HANA and ByD for on-premise

as well as cloud deployment

SAP Reseller Partner

Provide infrastructure services for all SAP Product

solutions, database including HANA & all OS Platforms

Infrastructure as a Service (IaaS)

Ensuring business continuity and sustained growth

through innovation & stabilization

Application Maintenance Services

Fully Integrated and automated ASP/GSP &

EWB Solution from Cygnet Infotech

GSP services & E-Way Bill

24/7 help desk for data center services to ensure

availability, performance and stability

Data Center & Managed Services

Cygnet supports businesses across the entire SAP lifecycle – from strategy, product selection, implementation, migration,

maintenance and ongoing operations. This enables organizations to leverage our expertise in any area, to gain a vantage

point, and to address both current and future requirements.

MANAGED

SERVICES

CLOUD MIGRATION

SUPPORT

APPLICATION

SERVICES

INFRASTRUCTURE AS A

SERVICE SUPPORT

CYGNET DATA

CENTER

▪ ISO/IEC 27001:2013 certified

▪ 99.982% Availability

▪ Highly Extensive Secure Network

▪ Microsoft Azure Partner for migration

support

Cygnet ensures business continuity, risk management and global compliance with its

state-of-the-art hardware & infrastructure capabilities.

• End-to-end SAP S/4HANA & Business ByDesign on

premise and cloud Implementation

• BI / BO / CRM / Portal / PO Implementation

• Version and Function Upgrade Services

• Rollout Implementation services

SAP Implementation Services SAP Resources for Implementation, Development and Support• Timely availability of SAP Consulting, ABAP, Mobile, Fiori,

Functional, Basis and Security Resources across all

Product Lines

• Consulting advisory, audit and project management

services

• Custom development, performance optimization, FS-TS

design and support through SDLC for WRICEF objects

• Deputation of skilled and experienced SAP consultants

• Consultants Services to SAP Partners as well as end clients

• Project Development as per clients requirements

• Each consultant has experience with at least 2 life cycles

SAP Development Services

• 24/7 onsite, offsite, online support services

• Support on existing SAP Product, application

development & configuration

• Training to new users

• Finetuning on configuration

SAP Application Management and Support Services

• Application development and PI/ PO/ API integration of SAP

with Payment gateway, vendor portal, GSTN/ NIC for E-waybill

• SAP FIORI Application, Customer Application Development, SAP

Mobile Solution

• Third Party Application Integration with SAP

• Report Creation and Programming

• Data Migration Services

SAP Integration Services

GSP Services

• Data Validation

• Returns filing

• Asynchronous operation & bulk-uploads

• Reconciliation with multi-layered engine

• Communication with GSTN

SAP S/4HANA SAP Business ByDesign ASP/GSP Solution

OFFER

INGS

ACCELER

ATORS

Leveraging Cygnet’s full range

of S/4 HANA capabilities

translates to a fully integrated,

highly optimized environment

that helps ensure desired

results for an initiative,

including lower costs and risks,

and higher business value.

▪ Pre-designed process map as per

industry practices

▪ Value based delivery methodology

for implementation strategy,

templates, and pre-developed

solutions

Highly modular and flexible

SAP ByD services & an agile

delivery approach helps you

optimize your critical business

processes and allows you to

scale faster without

compromising business growth

▪ Preconfigured templates for

master data and transaction

data uploads

▪ Cygnet defines business process

flow (template) based on the

business criticality

▪ Accelerated implementation

with manufacturing specific

solutions

Comprehensive GSP/ASP solution

for end-to-end data validation and

tax returns filing needs to help

customers comply with regulatory

compliances.

▪ Cygnet delivers sample code

design based on SAP standard

helps to reduce effort by nearly

70%

▪ FS & TS based on common

industry requirements which

reduces effort by more than 50%

Implementation Upgrade/MigrationHosting & Managed

Services

OFFER

INGS

ACCELER

ATORS

Leverage Cygnet’s expertise in:

1. New Implementation

2. System Conversion

3. Landscape Transformation

4. Landscape Consolidation

▪ Pre-configured trial systems –

role based self-led evaluation of

SAP S/4HANA, both on-premise

as well as on the cloud

▪ Cygnet adopts SAP best

practices for integration into

cloud lines-of-business

solutions

▪ Preconfigured templates for

master data and transaction

data uploads

▪ Pre-defined data mappings for

data migration

▪ Mapping requirements against

predefined migration objects

and best practices for seamless

migration

• Phased approach to ensure

least disruption and

business continuity

• Technical and Functional

Upgrade

• Platform/ Database

Migration

▪ Template sizing for customer usage

requirement, highly scalable

infrastructure

▪ Documented installation procedures

for speedy deployment &

automated alerting mechanism

▪ Pre-defined responsibility matrix and

working governance mechanism for

the management of hosting services

• ISO/IEC 27001:2013

compliant & VAPT certified

Data Center

• Expertise in SAP, BI

Analytics, Microsoft and

Oracle Application Hosting

and Managed Services

Our SAP Application Management Services (AMS) provide sustained support, cost-

effective operations and improvement of SAP solution-based landscapes.

Application Support

Legal changes, Enhancements,

Event Handling, Partner

Collaboration, Rationalization,

Landscape Integration, Automation

Enhance Business

Processes

Enhance SAP Footprint, Enforce

Best practices, Process Assessment,

Incident Problem Management

IT Change

Management

Service Requests, Change Requests,

Training/Data Management

Proactive Services for SAP

Applications

24/7 availability, Proactive

Monitoring, Operations

Management, DRP Testing,

Upgrades, Release Management,

Configuration Management

Application Management Services

Help Desk

(Application Support)

Application

Maintenance

Application

Development

Application

Operations

End-user support for applications

including:

▪ User Administration

▪ Call Routing

▪ Call Prioritization

▪ Call Monitoring

▪ Initial Triage

Applications support services including:

▪ Analysis

▪ Functional Requirements

▪ System Design

▪ Configuration

▪ Break/Fix

Provide patch release implementation

and testing, database optimization, and

interface management

Development services including:

▪ Technical Specifications

▪ Programming

▪ Unit Testing

▪ Data Dictionary

▪ Break/Fix

Provide leadership, resources, and

support for ongoing initiatives, including

upgrades, new functionality, and

geographic roll-outs

▪ Provide Interfaces, EDI, Batch Job

Management, Application Security,

Release Changes Version Control, and

Change Control

▪ Provide remote application and

database monitoring

▪ Perform maintenance and tuning

Database

Management

Support and Account

Management

Technical

Operations

Application

Operations

Provide database management services

including:

▪ Administration and Tuning

▪ Extension Management

▪ Monitoring

▪ Single Point of Contact for all service

delivery issues

▪ Service delivery compliance

management

▪ Service SLO and quality management

▪ Customer relationship management

▪ Overall resource planning and

management

System management services including:

▪ SAP System Administration

▪ Backup and Recovery

▪ Operating System Updates

▪ Incident and Change Management

▪ Performance Management

Operate and measure service against

SLOs including:

▪ Application Monitoring

▪ SLO Management

▪ Service Reporting

▪ Issue Management

▪ QA Reviews

▪ Risk Reviews

SAP Implementation of ByD & S/4HANA & Upgrade Audit Services

GST Integration & E-Way Bill Solution for SAP R/3, ECC 6 and S/4 HANA

SAP ECC S/4H Implementation, AMS Support, Upgrade and Migration Support

CRM Implementation and AMS / Migration Support

SAP Technical & Function Upgrade Services in SAP ERP & other product lines

Enterprise Application Integration – SAP PI / PO Implementation and API/ Web service integration

GST

BI/BO Implementation and integration with SAP and non-SAP data sources

ASP & GSP

ServicesE-Way Bill

Solution

Returns

Filing

SAP

Integration

Fully Integrated & Automated

ASP/GSP & E-Way Bill Solution

Our end-to-end data validation and return filing seamlessly aligns with the SAP ecosystem to help comply

with regulatory compliances and avail input tax credit. Our readymade solution is available on SAP R/3, ECC &

S/4 HANA.

Some of our SAP Customers

Rapid Productization

Partnering with you at each engagement

level, right from

Ideation to deployment & support

Rapid Timelines

Taxation

Suite

Market leader in Tax compliance

solutions (GST) & SAP integration

capabilities

Highly connected teams with

comprehensive skill-sets; 24 x 7

data center operations

World Class Hosting

Capabilities

Better, faster, cost-effective

solution deployment &

delivery

Industry Expertise

Rapid deployment of

standardized processes in

line with Industry specific

processes & requirements

Global Consulting

Capabilities

Cygnet CoE has deep industry

knowledge and extensive

experience in delivering

customer success

We are a one-stop shop SAP Partner for all your business transformation needs, from advisory

to migration and support.

Founded in 2000 with Offices

in 6 Countries

800+ Employees - Delivered

2000+ Projects

Development Process Driven

by Agile Methodology

95% Client Retention

18 Years of Experience Serving

250+ Clients Across 29 Countries

Cutting Edge Products &

Solutions

Empowering lives globally with technology enabled

business solutions

QUALITY & SECURITY BENCHMARKS

TECHNOLOGY PARTNERS

MEMBERSHIPS

High End Software & Application

Engineering

▪ Agile Application Development, Support &

Maintenance

▪ Nearshore / Offshore

▪ Platform Architecture

▪ Application Quality Assurance

▪ Codeless Testing Solution

▪ Enterprise Mobility

▪ Smart City Solution

▪ Tax Technology

▪ Blockchain Solution

▪ HR Automation

▪ Cloud Enablement

▪ Consulting & Advisory

▪ Market leaders in India (GST), introducing

offerings in the GCC region, and envisioning

setting footprints in the UK.

▪ Self-envisioned four pronged strategy has

propelled growth by 42% in FY 2017-18 vis-à-

vis FY 2016-17

▪ Cygnet collaborates with Bitbank, Luxembourg

for IBISA project (Inclusive Blockchain

Insurance using Space Assets) to serve farmers

across the world and solve major agricultural

issues by utilizing Blockchain technology

▪ 800+ employees globally

▪ Delivered 2000+ projects with very high client

retention

▪ Serving 1000+ clients in 35 countries

▪ Strengthen focus on emerging

technologies by building solutions on

Blockchain, Machine Learning, IoT,

Analytics

▪ Strategic acquisitions in the pipeline

▪ Risk mitigation assisted with quick ramp

ups

▪ Increasing our global presence by

establishing offices in geographies with

high growth potential

Services & Solutions Recent Milestones Strategic Outlook

Cygnet’s transformation strategy focuses on integrated & collaborative technology

solutions to empower business globally.

We provide Scale and Speed,

enabling businesses to achieve

significantly more at reduced costs

Product Engineering

Enterprise Mobility

SAP

MicrosoftJavaCloudMobilePHP

TestingWhiz

GSTCygnature

ePubHub

BlockChain

AI & Machine Learning

IoT

AR & VRHRINNOVA

Cygneto Apps

Application Testing

Content Management

Enterprise Software Development

Managed Services

We have a strategic approach which focuses on delivering continuous process

improvement, innovation and stabilization for Enterprise & SMB customers on ECC,

S/4HANA, Business ByDesign, PI/PO, BI/BO. You can count on us to deliver the

results.

Success Stories

Western Refrigeration is one of the largest manufacturers of commercial refrigeration equipment in India.

They started as a trading company with supply of air-conditioning and refrigeration parts in 1972. Owing to their

expertise and success, they forayed into setting up cooling plants, and then ventured into the manufacturing of horizontal

coolers and freezers.

Key Project Deliverables

▪ Cygnet SAP team helped them implement automated and streamlined

stock transfer order process

▪ Data Management from a single location

▪ Cygnet provided an automated process in which the original data of

Purchase Order (PO) value gets fetched including the basic price of the

product, freight, and margin value while maintaining the Pro-forma

invoice

▪ Auto determined freight and other expenses at the time of billing which

helped reduce human intervention by 80%

Platform: SAP ECC 6.0

Modules: SD, MM, FI, ABAP

Streamlined Stock Transfer process with SAP implementation for one of the largest manufacturers of Commercial Refrigeration Equipment

Business Challenge

As one of the leading manufacturers of commercial refrigeration

equipment, our client faced severe challenges to manage stock

transfer from the manufacturing plant to the depot, as the

margin of stock was mishandled by depot users.

Client is one of the leading Oil & Gas companies in India with global operations across the hydrocarbon value chain. Their

domains span exploration and production to the eventual oil retail market. They have premier on-shore and off-shore oil

and gas blocks, with theirs being the country’s largest producing gas block.

Key Project Deliverables

▪ Cygnet played a key role as a strategic partner to help define a roadmap

to seamlessly transition to GST

▪ Cygnet provided a single login for managing all their businesses/

branches/ locations/units

▪ Efficient Reconciliation for processing and distribution of invoices in

appropriate sections of GSTR 1 and GSTR 2. Our system allowed our

client to avail accurate reconciliation of GSTR-2A and purchase register

▪ Standardized and automated process for invoice capturing, Bulk Inward

and Outward supply data with minimal files into Excel, CSV and JSON

format allowed for effective supply file mapping

▪ Our system enabled vendor registration, allowing verification with DSC

(Digital Security Certificate) and integration with Aadhar number

Platform: SAP ECC 6.0

Modules: SD, MM, FI, ABAP

Database: Oracle

GST compliant SAP integrated solution for a leading Oil & Gas player in India

Business Challenge

They were faced with issues with identifying the condition types which

determined what tax type (CGST/SGST/IGST) and how much tax was

applicable on goods for import/export . Data duplication of invoices and

data inconsistencies were among the other key pain points which

needed to be fixed.

India’s leading credit Cooperative Society is one of the leading multi-state credit co-operative societies in India, providing

secure financial services and products. It has 800+ branches across India with 2 million members, 3.7 lakh advisors, and

more than INR 8000 crores of deposit. They have been successful in extending financial services to low income, rural areas

where penetration is traditionally poor.

Key Project Deliverables

▪ Cygnet’s solution was specifically designed to handle 2 million+

customer transactions and bring them on to a digital platform

▪ Cygnet developed mobile applications where users could easily connect

and operate their bank accounts digitally

▪ Cygnet’s SAP solution was designed specifically to handle high-volume

transactions and to integrate web services using XML data transfer

between external/mobile application and SAP backend system using SAP

middleware

▪ Effectively, accurately and efficiently manage payables and receivables

▪ Process multiple types of electronic fund transfers like online insurance

payments, credit, deposit, fund transfers and loans

Platform: SAP ECC 6.0, SAP EHP 7

Modules: PO 7.5, PI 7.4

Database: Sybase, SAP Mobilizer 2.1

Mobile App Platform: Android

Mobile Banking solution for secured & reliable data transfer using SAP Integration for India’s leading Credit Co-Operative societies

Business Challenge

Client’s vision was to provide digital banking services to their

consumers for majority of their banking needs, enhance customer

interaction and accounting transactions for businesses. Their legacy

system was unable to provide intended results within a set timeframe

and was not scalable enough to handle future growth and flexible

enough to adopt fast changing business requirements.

Cygnet Infotech LLC

125 Village Boulevard, Suite 315,

Princeton, New Jersey 08540

+1-609-245-0971

inquiry@cygnet-infotech.com

www.cygnet-infotech.com

+61-280-147-206

South Africa

+27 (0) 21 3002981

UK

+44-20-8099-1653

Australia

Germany

+49 3222 1090 129

India (Pune)

+91-20-30226125

India (Mumbai)

+91-22-62816121

Cygnet Infotech Pvt. Ltd.

16-Swastik Society, Nr. AMCO Bank, Stadium

Circle, Navrangpura, Ahmedabad, Gujarat

+91-79-67124000