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Ma
rk
ha
m 2
02
0:
Su
cc
es
s B
y D
es
ign
F
oc
us
on
Sm
all
an
d M
ed
ium
Siz
e E
nte
rp
ris
es
D
on
De
Lo
s S
an
tos
, M
an
ag
er
M
ar
kh
am
Sm
all
Bu
sin
es
s C
en
tre
Pre
sen
tati
on
to
Eco
no
mic
Deve
lop
men
t C
om
mit
tee
Marc
h 1
, 20
16
Co
nte
nts
Co
nte
xt
SM
E o
ver
vie
w i
n M
ark
ha
m
Wh
o a
re M
ark
ha
m’s
En
trep
ren
eurs
? M
SB
C E
con
om
ic I
mp
act
T
he
ori
gin
an
d e
vo
luti
on
of
ven
ture
LA
B
RO
I fo
r th
e C
ity
of
Ma
rkh
am
Im
pa
ct a
nd
Res
ult
s E
con
om
ic D
evel
op
men
t C
ha
llen
ges
2
Ma
rkh
am
20
20
Co
nte
xt
• 1
0 y
ear
Eco
no
mic
Str
ate
gy
ad
op
ted
by
Co
un
cil
in
20
08
•
A s
ucc
essf
ul
blu
epri
nt
for
gu
idin
g t
he
Cit
y’s
eco
no
mic
d
evel
op
men
t p
rog
ram
•
Id
enti
fied
nee
d t
o s
up
po
rt s
ma
ll b
usi
nes
s a
nd
entr
epre
neu
rsh
ip,
pa
rtic
ula
rly
am
on
g y
ou
th a
nd
th
e
in
no
va
tio
n/b
usi
nes
s se
cto
rs C
on
tex
t
3
Ov
er
vie
w o
f M
ar
kh
am
20
20
–
Bu
ild
Ta
len
ted
Ma
rk
ha
m,
Bu
ild
Br
an
de
d M
ar
kh
am
BR
AN
DED
MA
RK
HA
M
TALE
NTE
D M
AR
KH
AM
4
(in
se
rt
vid
eo
)
SM
Es
Ov
er
vie
w
# o
f B
usi
nes
ses
by
Siz
e in
Ma
rkh
am
, 2
00
7 t
o 2
014
0
100
0
20
00
30
00
40
00
50
00
60
00
70
00
80
00
90
00
Sm
all
(1
-19
em
plo
ye
es)
Med
ium
(2
0-9
9
emp
loy
ees
)
La
rge
(10
0-4
99
em
plo
ye
es)
Ver
y L
arg
e (5
00
+
emp
loy
ees
)
714
2
94
9
189
2
0
83
29
112
3
24
6
22
20
07
20
14
Bu
sin
es
s
Siz
e
Ca
teg
or
y
20
07
(#
of
bu
sin
esse
s)
20
07
(%
of
To
tal)
2
014
(#
of
bu
sin
esse
s)
20
14
(% o
f T
ota
l)
Sm
all
(1
-19
em
plo
yee
s)
7,1
42
8
6.1
%
8,3
29
8
5.7
%
Me
diu
m
(20
– 9
9
emp
loy
ees)
94
9
11.4
%
1,12
3
11.6
%
La
rg
e
(10
0 –
49
9
emp
loy
ees)
189
2
.2%
2
46
2
.5%
Ve
ry
La
rg
e
(50
0+
em
plo
yee
s)
20
0
.3%
2
2
0.2
%
To
tal
8,3
00
10
0.0
%
9,7
20
10
0.0
%
So
urc
e: Y
ork
Reg
ion
Em
plo
ym
ent
an
d I
nd
ust
ry R
epo
rt (
an
nu
al)
5
SM
Es
Ov
er
vie
w
% o
f T
ota
l J
ob
s b
y B
usi
nes
s S
ize
in M
ark
ha
m,
20
07
to
20
14
So
urc
e: Y
ork
Reg
ion
Em
plo
ym
ent
an
d I
nd
ust
ry R
epo
rt (
an
nu
al)
6
0.0
%
5.0
%
10.0
%
15.0
%
20
.0%
25
.0%
30
.0%
Sm
all
(1
-19
em
plo
ye
es)
Med
ium
(2
0-9
9
emp
loy
ees
)
La
rge
(10
0-4
99
em
plo
ye
es)
Ver
y L
arg
e (5
00
+
emp
loy
ees
)
26
.0%
29
.4%
26
.4%
18.2
%
25
.6%
28
.8%
2
9.3
%
16.3
%
20
07
20
14
Bu
sin
es
s
Siz
e
Ca
teg
or
y
20
07
(#
of
Jo
bs)
2
00
7
(% o
f J
ob
s)
20
14
(# o
f J
ob
s)
20
14
(% o
f J
ob
s)
Sm
all
(1
-19
em
plo
yee
s)
34
,77
2
26
.0%
3
9,9
58
2
5.6
%
Me
diu
m
(20
– 9
9
emp
loy
ees)
39
,25
3
29
.4%
4
4,9
55
2
8.8
%
La
rg
e
(10
0 –
49
9
emp
loy
ees)
35
,311
2
6.4
%
45
,59
6
29
.3%
Ve
ry
La
rg
e
(50
0+
em
plo
yee
s)
24
,27
4
18.2
%
25
,38
1 16
.3%
To
tal
13
3,6
10
100
.0%
15
5,8
90
10
0.0
%
SM
Es
Ov
er
vie
w
% o
f B
usi
nes
ses
by
In
du
stry
in
Ma
rkh
am
, 2
00
7 t
o 2
014
0.0
%
5.0
%
10.0
%
15.0
%
20
.0%
25
.0%
3.2
%
8.9
%
10.5
%
19.6
%
1.4
%
1.4
%
4.2
%
2.8
%
13.2
%
3.5
%
3.3
%
6.0
%
1.2
%
8.1
%
11.5
%
3.6
%
7.1
%
9.5
%
18.1
%
1.3
%
2.0
%
4.5
%
2.7
%
12.6
%
3.4
%
4.3
%
8.0
%
1.3
%
8.3
%
12.3
%
20
07
2
014
So
urc
e: Y
ork
Reg
ion
Em
plo
ym
ent
an
d I
nd
ust
ry R
epo
rt (
an
nu
al)
7
Wh
o a
re
Ma
rk
ha
m’s
En
tre
pr
en
eu
rs
?
% o
f B
usi
nes
ses
by
In
du
stry
ser
ved
by
MS
BC
, 2
012
to
20
14
0.0
%
5.0
%
10.0
%
15.0
%
20
.0%
25
.0%
4.0
%
4.6
%
9.9
%
10.9
%
1.7
%
1.7
%
21.
5%
2.3
%
3.6
%
2.6
%
12.5
%
12.2
%
10.9
%
3.2
%
3.8
%
7.9
%
12.5
%
0.9
%
0.5
%
20
.6%
1.1%
4.3
%
7.9
%
9.3
%
8.4
%
16.3
%
20
12
20
14
So
urc
e: M
ark
ha
m S
ma
ll B
usi
nes
s C
entr
e C
lien
t D
emo
gra
ph
ics
8
Wh
o a
re
Ma
rk
ha
m’s
En
tre
pr
en
eu
rs
?
Ag
e a
nd
Gen
der
of
Cli
ents
Acc
essi
ng
MS
BC
Ser
vic
es
0.0
%
10.0
%
20
.0%
30
.0%
40
.0%
50
.0%
60
.0%
29
or
un
der
3
0 t
o 4
9
50
to
64
6
5 o
r o
ver
28
.4%
58
.7%
11.9
%
44
.7%
4
3.5
%
11.8
%
20
12
20
14
30
.0%
35
.0%
40
.0%
45
.0%
50
.0%
55
.0%
60
.0%
Ma
le
Fe
ma
le
53
.8%
46
.2%
52
.4%
47
.6%
20
12
20
14
So
urc
e: M
ark
ha
m S
ma
ll B
usi
nes
s C
entr
e C
lien
t D
emo
gra
ph
ics
9
Wh
o a
re
Ma
rk
ha
m’s
En
tre
pr
en
eu
rs
?
New
com
ers
Acc
essi
ng
MS
BC
Ser
vic
es
0.0
%
10.0
%
20
.0%
30
.0%
40
.0%
50
.0%
60
.0%
70
.0%
Ch
ina
S
. A
sia
M
idd
le
Ea
st
Eu
rop
e
Ph
ilip
pin
es
La
tin
A
me
rica
O
ther
53
.5%
10.6
%
13.5
%
8.8
%
2.9
%
1.2
%
9.5
%
61.
3%
22
.6%
2.2
%
8.6
%
2.2
%
2.1
%
1.0
%
20
12
20
14
So
urc
e: M
ark
ha
m S
ma
ll B
usi
nes
s C
entr
e C
lien
t D
emo
gra
ph
ics
10
Wh
o a
re
Ma
rk
ha
m’s
En
tre
pr
en
eu
rs
?
11
MS
BC
Se
rv
ice
s f
or
En
tre
pr
en
eu
rs
• M
SB
C s
pec
iali
zes
in s
tart
-up
an
d e
arl
y-s
tag
e g
row
th
• S
hif
t o
ver
pa
st 3
-4 y
ears
to
wa
rd c
on
tin
uu
m o
f tr
ain
ing
•
No
w s
erv
ing
mo
re M
ark
ha
m a
nd
reg
ion
al
entr
epre
neu
rs
• O
ne-
on
-On
e C
on
sult
ati
on
by
Ap
po
intm
ent
• M
SB
C c
on
du
cts
ov
er 5
00
in
-dep
th c
on
sult
ati
on
s ea
ch y
ear
•
Su
pp
lem
ente
d b
y s
pec
ial
gu
est
spea
ker
to
pic
s:
So
cia
l M
edia
, L
ega
l, S
ale
s, B
ran
din
g,
Fin
an
ce,
Imp
ort
an
d E
xp
ort
•
An
nu
all
y >
60
sem
ina
rs /
wo
rksh
op
s /
net
wo
rkin
g e
ven
ts
• O
n a
ver
ag
e, r
each
ing
ou
t to
2,0
00
cli
ents
ev
ery
yea
r
12
MS
BC
Se
rv
ice
s f
or
En
tre
pr
en
eu
rs
• O
ffer
ing
Yo
uth
En
trep
ren
eurs
hip
Tra
inin
g a
nd
Men
tori
ng
Pro
gra
ms
— o
ver
th
e p
ast
10
yea
rs,
issu
ed m
ore
th
an
$3
50
,00
0 i
n f
ina
nci
al
gra
nts
to
yo
uth
in
ou
r co
mm
un
ity
(pri
ma
rily
fu
nd
ed b
y P
rov
ince
)
19
aw
ard
ed t
hro
ug
h S
tart
er C
om
pa
ny
10
3 a
wa
rded
th
rou
gh
Su
mm
er C
om
pa
ny
5
8 a
wa
rded
in
Bu
sin
ess
Pla
n C
om
pet
itio
n
13
Co
lla
bo
ra
tio
n f
or
Cli
en
t S
uc
ce
ss
14
MS
BC
Ec
on
om
ic I
mp
ac
t (d
ire
ct)
Dir
ect
Imp
act
in
Ma
rkh
am
: 2
00
7 t
o 2
014
—
Bu
sin
esse
s E
xp
an
ded
: 5
8
— B
usi
nes
ses
Sta
rted
: 6
04
—
Jo
bs
Cre
ate
d:
911
Dir
ect
Imp
act
in
Ma
rkh
am
: P
ast
9 m
on
ths
— B
usi
nes
ses
Ex
pa
nd
ed:
11
— B
usi
nes
ses
Sta
rted
: 5
4
— J
ob
s C
rea
ted
: 113
15
ven
ture
LA
B
Th
e R
egio
na
l In
no
va
tio
n C
entr
e S
erv
ing
Ma
rkh
am
En
trep
ren
eurs
16
Jer
emy
La
uri
n
Pre
sid
ent
an
d C
EO
Ab
ou
t v
entu
reL
AB
We
hel
p e
ntr
epre
neu
rs B
UIL
D h
igh
-gro
wth
, in
no
va
tiv
e, s
cala
ble
bu
sin
esse
s.
MIS
SIO
N
VIS
ION
Wh
ere
entr
epre
neu
rs c
rea
te r
eal
bu
sin
esse
s.
WH
O W
E A
RE
ven
ture
LA
B i
s w
her
e ta
len
ted
en
trep
ren
eurs
ca
n a
cces
s p
rov
en t
oo
ls,
exp
ert
men
tors
an
d b
usi
nes
s su
pp
ort
to
gro
w t
hei
r in
no
va
tiv
e, s
cala
ble
an
d g
row
th-
ori
ente
d b
usi
nes
ses.
1
7
It T
ak
es A
n E
cosy
stem
To
Ra
ise
An
En
trep
ren
eur
Ma
rk
ha
m C
on
ve
rg
en
ce
Ce
ntr
e
•v
entu
reL
AB
•
Yo
rk A
ng
els
•M
ark
ha
m S
ma
ll B
usi
nes
s C
entr
e
•Y
ork
Un
iver
sity
– I
nn
ov
ati
on
Y
ork
•
On
tari
o C
entr
es o
f E
xce
llen
ce
Se
ne
ca
Co
lle
ge
•
HE
LIX
Yo
rk
Un
ive
rs
ity
•
La
un
ch Y
U
18
Wh
ere
ven
ture
LA
B c
am
e fr
om
20
05
20
11
20
03
19
•P
rog
ram
s &
Ser
vic
es
–E
du
cati
on
–M
ento
rin
g
–S
pec
iali
zed
pro
gra
ms
•B
oa
rd o
f D
irec
tors
–
Rep
rese
nta
tiv
e o
f en
trep
ren
eurs
, in
clu
din
g p
ub
lic
an
d p
riv
ate
se
cto
rs
•A
rea
s o
f E
xp
erti
se
–A
dv
an
ced
hea
lth
tec
hn
olo
gie
s
–D
igit
al
med
ia
–In
form
ati
on
co
mm
un
ica
tio
ns
tech
no
log
y (
ICT
)
–C
lea
n t
ech
no
log
y
–G
reen
en
erg
y
–A
dv
an
ced
ma
teri
als
an
d
ma
nu
fact
uri
ng
–S
oci
al
inn
ov
ati
on
A P
ub
licl
y F
un
ded
Reg
ion
al
Inn
ov
ati
on
Cen
tre
wit
h G
lob
al
Per
form
an
ce S
tan
da
rds
an
d O
bje
ctiv
es
20
•F
ina
nci
all
y s
up
po
rted
by
: –
Cit
y o
f M
ark
ha
m
–R
egio
na
l M
un
icip
ali
ty o
f Y
ork
–M
inis
try
of
Res
earc
h a
nd
In
no
va
tio
n (
MR
I)
–N
RC
-IR
AP
–C
an
ad
ian
Dig
ita
l M
edia
Net
wo
rk (
CD
MN
)
–E
ven
t sp
on
sors
hip
s
•In
ves
tmen
ts m
ad
e b
y f
un
der
s si
nce
20
11:
–$
1.5
M f
rom
Cit
y o
f M
ark
ha
m
–$
7.5
M f
rom
oth
er f
un
din
g p
art
ner
s
Fu
nd
ing
an
d L
ever
ag
e
21
•L
ead
ersh
ip /
Pre
stig
e /
Rep
uta
tio
n
•P
rog
ram
s a
nd
Ser
vic
es /
Ca
pa
city
•S
tra
teg
ic C
oll
ab
ora
tio
ns
•T
ale
nt
Rec
ruit
men
t a
nd
Ret
enti
on
•B
usi
nes
s R
eten
tio
n a
nd
Att
ract
ion
•D
igit
al
Co
rrid
or
Ret
urn
On
In
ves
tmen
t (R
OI)
fo
r th
e C
ity
of
Ma
rkh
am
22
ven
ture
LA
B P
rog
ram
s
Dri
vin
g i
nn
ov
ati
on
in
hea
lth
care
. C
on
nec
tin
g e
ntr
epre
neu
rs t
o
inv
esto
rs i
n O
nta
rio
.
Hel
pin
g e
ntr
epre
neu
rs p
lan
, la
un
ch a
nd
ex
pa
nd
a n
ew v
entu
re.
Yo
uth
En
tre
pr
en
eu
rs
hip
•
Sta
rtu
p C
an
ad
a Y
ork
Reg
ion
•
Y2
hig
h s
cho
ol
bo
ot
cam
p
•F
IRS
T L
EG
O L
eag
ueB
OO
ST
fu
nd
ing
Wo
me
n i
n T
ec
hn
olo
gy
an
d
Inn
ov
ati
on
•
Wo
men
Lea
der
s in
In
no
va
tio
n P
eer
Gro
up
•
Wo
men
in
Tec
hn
olo
gy
Men
tors
hip
P
rog
ram
2
3
Dri
vin
g s
oci
al
inn
ov
ati
on
an
d
entr
epre
neu
rsh
ip.
pu
lseH
UB
: O
ur
La
test
In
itia
tiv
e
24
ven
ture
LA
B C
lien
ts
25
ven
ture
LA
B I
mp
act
an
d R
esu
lts
26
ven
ture
LA
B W
ork
sho
ps
& E
ven
ts
CIH
R W
ork
shop
s
Ma
rkh
am
Co
nve
rge
nce C
en
tre
G
lob
al Im
pa
ct C
om
pe
titio
n
Ma
rkh
am
Civ
ic C
en
tre
Min
istr
y o
f R
ese
arc
h a
nd
In
no
va
tio
n
Yo
uth
Jo
bs S
tra
teg
y A
nn
ou
nce
men
t
Ma
rkh
am
Co
nve
rge
nce C
en
tre
27
Cli
ent
Su
cces
s S
tori
es
28
•5
-yea
r A
nn
iver
sary
of
ven
ture
LA
B
•Y
ork
Un
iver
sity
@ M
ark
ha
m C
entr
e
•G
o O
pen
Da
ta C
on
fere
nce
M
ay
6 &
7,
20
16 a
t S
enec
a C
oll
ege
Ma
rkh
am
Ca
mp
us
“B
uil
din
g a
bet
ter
futu
re t
hro
ug
h O
pen
Da
ta”
Lo
ok
ing
Ah
ead
29
Eco
no
mic
Dev
elo
pm
ent
Ch
all
eng
es
30
• O
bse
rved
Ch
all
eng
es f
or
SM
Es:
-
Fin
din
g n
ew c
lien
ts
- N
eed
fo
r m
ento
rs w
ith
dir
ect
exp
erie
nce
in
th
eir
spec
ific
ty
pe
of
bu
sin
ess/
ind
ust
ry
- L
ack
of
go
ver
nm
ent
fun
din
g s
up
po
rt
- F
or
gro
win
g c
om
pa
nie
s: f
ind
ing
gre
at
sta
ff
•
Ga
ps/
wea
kn
esse
s to
ad
dre
ss
- F
oll
ow
-up
mo
re r
egu
larl
y i
n e
arl
y s
tag
es
- O
ffer
mo
re c
on
ten
t/in
tera
ctio
n t
hro
ug
h o
nli
ne
cha
nn
els
31
Sca
lin
g f
or
Gro
wth
: C
ha
llen
ges
•A
ctiv
e a
nd
gro
win
g i
nn
ov
ati
on
eco
syst
em =
in
crea
sed
cli
ent
dem
an
d
•C
ha
ng
ing
tre
nd
s a
nd
bes
t p
ract
ices
= c
urr
icu
lum
up
da
tes
nee
ded
re
gu
larl
y
•L
imit
ed r
eso
urc
es t
o m
eet
dem
an
d
•H
elp
ex
isti
ng
bu
sin
esse
s sc
ale
up
an
d g
row
•C
on
nec
ted
Co
mm
un
ity
Pa
rtn
ers
= I
t T
ak
es
an
Ec
os
ys
tem
to
R
ais
e a
n E
ntr
ep
re
ne
ur
32
Ma
rk
ha
m 2
02
0:
Su
cc
es
s b
y D
es
ign
Pu
bli
c E
ng
ag
emen
t S
po
nso
red
by
: