students letter writing.docx

7/29/2019 Students Letter Writing.docx

1/18

Q: You have bought clothes from a shop in a different city and one

garment torn out to be defective. Write a letter to the manager of the

store and explain what did you buy there? What defect did you find? And

how do you like to solve this issue.

Dear Sir,

I am Anju Francis, a customer who bought a few saris from your shop

in Cochin. I bought ten saris of multiple colors and variety on January 27,

2013, bill number is ABC 1234. On arrival at my home in Bangalore, I

discovered that the red coloured silk sari was a damaged one. There are some

stains on the edges of the sari. Also there are some loose threads on the

embroidery work. The cost of the sari is Rs. 10,500 after a discount of 10

percent.

I am sending this sari via courier to you. I request you to inspect the

damage and replace the product with a sari of same color and texture. In case,

this product is not available currently, please provide me a credit note with a

validity of at least one year.

I am enclosing my address and telephone numbers for further

correspondence. Awaiting your response at the earliest.

Yours Sincerely,

XYZ


2/18

You are taking a holiday in a place recommended by your local travel

agent and you are having a wonderful time. You promised to write to

him and let him know what you have been doing and what you are going

to do before the end of your holiday.

Dear Sir/Madam,

I am writing to thank you for recommending London for my vacation

stay. As you had mentioned, London has a lot to offer and I would not be able

to find such a city with a blended culture of different races and nationalities. It

is modern and at the same time, has preserved its history.

I visited the famous landmark Trafalgar Square and toured the city on

the hop and ride buses. I spent a whole day at the Buckingham Palace gardenand watched the famous march past of the guards.

I have still two more days of my vacation left and in these days, my plan

is to visit the Wax Museum a

Im thrilled and very happy that I took your recommendation and cameto London. Had it been another destination, I would not have known so much

about history and culture.

Yours sincerely,

Xyz


3/18

Q. You recently found an object which you think might be of some

historical value. Write a letter to director to the museum asking for some

information on the object. In your letter give a description of the object.

Tell them where you found it.

Dear Sir/ Madam,

I am writing for information regarding clay pottery that I discovered

accidently.

I was helping community members in digging an area which was

suitable for erecting one of the pillars for a community stage. During this

process I happened to find clay pottery which seemed quite old and was

covered with mud. The pot is cylindrical in shape, along with handles on twosides. It also has carvings on the neck and bottom which gives it a

distinguished look.

I have consulted several people and most of them have not seemed a pot

like this before nor do they know of any place where such pots are made.

I am positive that this pot of not historical value and would like to know more

about its unique features that would confirm that this pot was made long ago

and would be helpful for archeologists in studying the civilization that existedin the past.

I look forward for your reply.

Yours sincerely,

XYZ


4/18

Although you have never formally studied computing, you have always

been interested in computers. You have just read about a computer

course that really interests you. But it is only for people who have

completed an elementary course. Write a letter to the college enrollment

officer. In your letter,

- Explain why you are writing.- Describe your circumstances- Ask if a special exception can be made for you so you can enroll in

the course.

Dear Mr. James,

I am particularly interested in joining the computer course in yourcollege. I came to know that there is an entry criterion to get an admission to

the course.

I have not done any specific courses in computers. However, I am

writing to know whether you will make any exception in the entry criteria

considering my background and skills.

I am passionate about computers. I have been doing programming at anearly age. I have written programmers and completed projects for many

institutions. I consider myself an expert in computer languages. If you require

I can get you the reference from the people whom I have worked for.

In short, I believe I have the skills required to attend the course. So please go

through my profile and let me know if you can make an exception.

Thanking you

Yours sincerely

XXX


5/18

You and your family are living in rented accommodation in an English

speaking country. You are not satisfied with the condition of some of the

furniture.

Write a letter to the landlord. In your letter

- Introduce yourself- Explain what is wrong with the furniture- Say what action you would like the landlord to take

Dear sir,

We have recently moved into your flat in Valley Springs after

completing all the rental process and payment of fees. We would like to bringto your notice the bad state of furniture in the flat.

Firstly the beds are in irreparable condition, the mattress is completely

worn ant and the springs are popping ant at some places. Even the legs of the

bed are not properly fixed due to which the bed is tilted. The dining table

surface is full of stains and patches due to improper cleaning. Apart from

these there are some minor repairs to be carried out.

We request you to arrange for a carpenter to carry out the repair works

and later on a professional cleaner to clean the surfaces. Please arrange to get

new materialness for the beds.

We hope that the much needed steps will be taken to rectify the above

things at the earliest.

Yours sincerelyXYZ


6/18

Last month you had a holiday overseas where you stayed with some

friends. They have just sent you some photos of your holiday.

Write a letter to your friends. In your letter

- Thank them for the photos and for the holiday- Explain why you didnt write earlier- Invite them to come an stay with you

Dear Paul,

I hope this letter finds you in good health. I am extremely sorry for not

being able to write to you earlier. My work keeps me so occupied that I have

no time for myself. Anyway, I want to thank you for sharing the photographsof our trip to Malaysia.

It has been exactly a month since we had an exciting time in Malaysia.

The memories of this trip had started to fade in my mind. However, the

photographs have served as a refreshing reminder of the wonderful moments

we spent in Malaysia. Also, I must confess that I am feeling envious of your

photography skills. The pictures are simply amazing. Moreover, I feel the time

has come for us to meet again.

As you are aware, southern India is also one of the exciting tourist

destinations. Also if you can plan a trip to my hometown, we can explore the

beauty and culture of this part of the world. Moreover, you can stay in my

house.

Looking forward to hear from you soon

With best wishes,

ABC


7/18

Write a letter to your friend informing him about a problem you faced in

the kitchen of his house. Please say how was your stay. What was the

problem and how did you solve it.

Dear Aaron,

Thank you for inviting me to stay in your home while in Trivandrum. My

stay in Trivandrum was very pleasant and comfortable. I used the swimming

pool and jogging track every day.

While you were away, I did face a small problem in the kitchen. The

kitchen tap started leaking. I got it fixed with the help of your neighbors. I did

not know who to contact and did not want to bother you for such a smallthing.

Mr. Kumar from flat III gave me the contact details of the plumber. I

called the plumber and he was kind enough to come and rectify the issue

promptly. He had to replace the tap which took care of the leak. He did not

charge me anything and he told me that, the same is covered in the contact. I

think you need to thank the plumber for the service once you return. Hope

you are enjoying your vacation.

Yours sincerely

XXX


8/18

You recently bought a piece of equipment for your kitchen but it did not

work. You phoned the shop but no action was taken. Write a letter to the

shop manager. In your letter

- Describe the problem with the equipment- Explain what happened when you phoned the shop- Say what you would like the manager to do.

1sttype of answer

Dear Sir,

I Anju Francis a customer who bought a microwave oven manufactured

by LG from your shop situated in Whitfield on 21 January 2013. The vouchernumber and the asset code for the product is B123c, and A23456 respectively.

We tried to operate the equipment after reading the instruction manual

provided with it. However the oven heated up too soon and emitted smoke.

My husband called your shop immediately and they provided few instructions

which did not work. They informed us that they would send a technician. But

nobody arrived tile date and we have contacted your shop multiple times but

there has been no response.

We would appreciate if a technical person visits us and provided us with

necessary information. However if the equipment is faulty, we would like you

to replace it at the earliest. We would also like to be to your notice that no

transportation facility was provided during purchase and if a replacement is

required please deliver the product at our door step. Awaiting your response

at the earliest.

Your sincerely,

XYZ


9/18

2nd type of Answer

Dear sir / Madam,

x G k,

purchased from your shop.

On 20 February 2013, I purchased the latest model of a rice cooker from

your shop. After 2 days of usage, the heating bullion has broken off. I am

surprised to see this, since it is an improved version and very expensive rice

cooker. In fact, I complained about this to your customer service manager,

Rebecca Palmer. She explained her inability to replace this faulty rice cooker

and suggested to get it repaired from LG service center. We are used to havinga rice cooker in our homes, hence it is desperately needed. Moreover, such

service is unacceptable.

Given this situations, I would like to hear your explanation. Also, can you

please replace this faulty rice cooker as soon as possible? This can definitely

be helpful in building a good rapport with customers like me.

I look forward to hearing from you.

Yours faithfully

ABC


10/18

3rd type of Answer

Dear sir,

I am a regular patron of your showroom and had purchased a mixer on

Jan 1st 2013. I am writing to convey the poor quality of service provided by

your staff in response to my complaint.

The mixer which I purchased stopped working after a week of its use. So

I promptly called up your shop to inform them and take appropriate action.

The Assistant Manager sales apologized for the inconvenience and promised

to send a member or the staff to replace the device. He requested me to also

handover a copy of the receipt.

However, I have not heard anything since then. It has been 15 days from

the date I complaned. I am frustrated by the inaction of your employees and

insist on a refund. I request you to please take back the faulty mixer and

replaced it with new one. Appreciate your quick response.

Yours faithfully,

AAA


11/18

You have some library books that you are unable to return as a member

of your family in another city has fallen sick and you have to go and look

after them.

Dear John:

I am writing with reference to the books that I borrowed last week. I am

afraid I cannot return them on the due date.

My brother who stays in Delhi has chickenpox. Unfortunately, there is

no one to take care of him. He is also suffering from asthma for the past five

years. Hence, he needed assistance. My parents are very old and weak tohandle the extreme climate in Delhi. So the responsibility falls on me to go. I

may return in a couple of weeks. I will return the books as soon as I come

back.

My sincere apologies for the inconvenience caused. I assure you that I

will not repeat this. I hope you will understand the emergency and oblige. If

you require any further information do not hesitate to contact me. I look

forward to hearing from you soon.

Thanking you.

XYZ


12/18

You recently took a part time job working for a local company. After a

few weeks you realized there were some problems with the job. Write a

letter to the manager of the company. In your letter

*explain why you took the job.

*Describe the problem that you experienced.

*Suggest what could be done about them.

Dear Mr. James:

I am a part time employee in your call centre department. I joined last

month with great ambitions to start a career in Customer Relations. However,

I had to face many obstacles in the beginning itself. I am writing this letter

regarding the problems I encountered during the time of work.

It all started 3 weeks ago, when I had a call with one of the clients and

tried to retrieve the data of that client. The system showed an error and

B

lost. I called the system administrator from the IT department to fix the issue

but in vain. This issue was escalated to the next level with high priority. It has

been almost a week and still there is no response.

k k

these are sensitive and extremely important information. For safety purpose it

is better to maintain a hard copy of all critical information. Though it is

tedious, it will save us from such situations in the future.

I request you to look into this issue as soon as possible as this can create a

major problem if left unnoticed. I hope you will do the needful, at the earliest.

Thanking youXXX


13/18

You rent a house through an agency. The heating system has stopped

working. You phoned the agency a week ago but it has still not been

repaired. Write a letter

*Introduce yourself.

* Explain the situation.

* Say what action you would like the agency to take.

Dear Mr. John,

I am Archana Raj and I am the new tenant of House no: 15 on Wood

Street. I shifted here a month ago. I am writing this letter regarding the

heating system.

I had already rung you up at your office last Tuesday regarding this

issue but I am yet to get any response or assistance. I wish to explain this

matter in detail. It was working absolutely fine for two weeks. But on a

Sunday, there was a breaking noise and it stopped. I examined the outer cover

but could not find any crack. I think the coil is burnt or there was a short

circuit. I did not handle it myself as it may prove dangerous. It is extremely

difficult without hot water as the climate is freezing cold.

I request you to consider this as an emergency and provide some

assistance as soon as possible. I am highly disappointed with the delay in

resolving this issue. Hoping to get a reply from you soon.

Thanking you,

XXX


14/18

Question:- You and your friend want to travel to Guilder ton to hunt for

treasure for a week. Write a letter to a hotel manager. Include requests

for

*availability rooms

*any special requirement

* faculties availability at hotel

* costs of any available tours.

Dear Mr. Ram,

I am Archana Raj and I will be in Guilderton during the last week of May.

I wish to check for accommodation availability and other facilities for my trip.

We are four of us and we would need four suites. The exact dates are

from the 21st of May till the 30th. I need detail on the tariff and the type of

restaurant available in your hotel premises as we are vegetarians. Also give

me details about other facilities if any, like spa, gym or yoga hall. I need to

know if there is anything in specific that we need to carry to make our stay

more comfortable as it will be an adventurous one.

There should also be some local sightseeing trips arranged by the hotelitself. I would like to know the cost involved for a day outing. I would

appreciate if you will include the places too along with the cost.

I request you to reply at the earliest possible with all the details that I

have asked for. I hope to hear from you soon.

Thanking you.

XYZ


15/18

You are going to be away and your friend is coming home to feed your

pet. Write a letter to thank your friend.

*say where you have left the food.

* Tell what to do if there is a problem.

Dear Ram,

Thank you so much for coming to take care of Timoty. Timoty will enjoy

your company while I am off to Malaysia. He is a very active puppy.

I have left four packets of Pedigree in the last shelf neer the chimney in

the kitchen. You can give him 2 large bowls two times a day preferably

morning and late afternoon. Before you go to bed leave a large bowl of milk

next to him. He would be fine with that.

If you find anything wrong with him then I have left the V number on

the study table. You can call him and fix an appointment to get some advice.

Take him for a walk every evening at least for an hour. He will stay fit

and will not give you much problem. He likes to play with the smiley ball. You

can pass your time with him playing. One last thing that I wish to tell you is

that is you have any issue in taking care of him then call Peter and let himknow as, he promised to take care of the dog in your absence.

I hope you have a nice time with Timoty. In case of an emergency, you

can call me at my hotel (La beau). The number is 452133. Thank you once

again for your help.

Regards,

AAA


16/18

Q:-You are about to start social meetings in a particular area, where

people from different nationalities can take part. Write a letter to the

news editor of the local news paper, requesting him to publish info

about this include the following:

What activities you have planned? When the first meeting takes place

and where.

Dear Editor,

My name is Sandeep and I am a doctor by profession. In the first week of

September, I am planning to conduct social meetings in a downtown area of

BTM stage II Bangalore. The main objective of these social meetings is to

spread awareness among the people regarding diseases like swine flu and

malaria, and measures to keep our surroundings clean and the importance oftrees in our life. It will be a kind of a fair. Where workshops will be held and

people from different nationalities participate to discuss their issues. For

entertainment I have arranged magic shows and animated movies which will

be displayed on a large screen. I have also arranged group singers from Iran

and Srilanka so it will be great fun for music lovers too.

I am planning to conduct all these activities at BTM play ground near

IMAX cinema hall from on September2010 to September 2010. Timings willbe from 4:30 pm to 10:00 pm. It is open for all age groups and nationalities.

There is no entry fee but for the music concert, one will have to pay Rs.100.

As your newspaper is one of the best selling newspapers in the country,

it will be helpful if you publish all these details in your paper so that more &

more people get benefitted from since social meetings.

Thanking you in anticipation

Yours faithfully

XXX


17/18

Write a letter to your professor outlining why you are notsatisfied with their course.

In your letter:

- write the reasons why you are not satisfied with the course

- request to change your course

- indicate what course you want to take instead

You should write at least 150 words.

Dear Sir,

I am one of your Economics students at Homer University. I amwriting to you to request that I be allowed to skip the entry course andstudy at the 201 Economic Theory level.

You see, last year, I was transferred to Homer from KlassenUniversity. Unfortunately, despite having studied an economics course atKlassen (which covered all topics available / covered in your course), I wasnot allowed to apply this credit to my studies here at Homer. Having now

studied with you these past two weeks, it has become apparently clear that Iam not going to learn anything new at the 101 level.

Thus, I would be most grateful if you would consider looking into mycase and high academic performance at Klassen. I am sure that followingthis you will feel confident in graduating me to the 201 level. Please kindlylet me know if we can meet sometime next week to discuss further thismatter.

Awaiting your reply,

Yours faithfully

XYZ


18/18

Write a letter to the manager of your local bus service. They haverecently made some changes to the bus services which createdinconveniences for you. In your letter, explain:

-what are the changes

-what are the problems you are facing

-what part of the service would you like to change

You should write at least 150 words.

Dear Sir/Madam,

I am a regular patron of your transit service and am writing inresponse to a recent change you made in the transit schedule.

You see, I am one of many commuters who change buses at GlasgowCentral station from bus 22D to bus 33A while going home. Prior to yourchange in the schedule, I had more than enough time to do this. However,according to the new schedule the 22D gets to Glasgow Central at 17:44,

which is 4 minutes after the 33A departurs. As the 33A runs on the hour,the next available departure is not until 16:40. As you can imagine, this hascaused a lot of grief for my fellow travelers and I, as we are required to waitalmost an hour simply because the routes no longer line up correctly.

I would be most grateful if the Glasgow Transit Company could lookinto this matter and consider restoring the earlier schedule to allow theseroutes to match up more precisely.Sincerely,

XXX

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