student to click on ‘student web systems”...8 the amount available for refund will reflect. this...
TRANSCRIPT
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STUDENT PROCESS
Student to click on ‘STUDENT WEB SYSTEMS”
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Click on ‘AOD or REFUND”
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Student click on ‘AOD and REFUND RULES and REGULATIONS”
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Tick block next to ‘I ACCEPT’ and click on ‘SAVE’
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Click on ‘APPLY FOR AN AOD OR REFUND’ and then click on ‘FEE’
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Tick the ‘APPLY FOR REFUND’ box
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The amount available for refund will reflect. This amount can be adjusted by the student to a lesser amount.
Once the amount was decided on, tick the ‘I ACCEPT’ block.
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The student can now enter valid banking details.
Click on the empty bank block THEN click on the drop down list to choose the bank.
Do the same for the branch and then enter the account number.
Click on the ‘SAVE’ button.
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The student will now receive an e-mail notification confirming the application was received
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The student should now upload the required documents by clicking on ‘LOAD/VIEW DOCUMENT’
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Click on ‘UPLOAD DOCUMENT’
Click on ‘BROWSE’
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Once the document was selected, click on ‘SAVE
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Document/Image upload successful
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Student can now view document uploaded
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The ‘UPLOAD VIA THE WEB’ heading will now reflect a ‘YES’ next to the document type that was uploaded.
The student can now click on ‘CONTINUE TO REFUND STATUS PAGE’
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The refund request will reflect as ‘PAYMENT REQUEST ON HOLD’ directly after the application was made.
The student can now in future track the process here until final approval.