student starter kit...sunshine coast health institute monday–friday: 8:00am–5:00pm all libraries...

STUDENT STARTER KIT 2019

1300 308 233tafeqld.edu.au

WELC

OM

E

Welcome to TAFE Queensland and congratulations on taking the next step on the path towards the career of your dreams.

We’re dedicated to helping our students make great happen, whether it’s in everyday life or the pursuit of the extraordinary, and we can’t wait to see where your experience takes you. You are the future of our region – our future entrepreneurs, health professionals, tradespeople and creatives – and no matter what your goal is or how far you want to chase it, we’re here to support you every step of the way.

TAFE Queensland has been providing quality, hands-on learning opportunities locally, state-wide and nationally for over 130 years. As your training provider, there is nothing greater than seeing you flourish and thrive doing what you love, which is why we strive to ensure you receive the best quality education

there is to offer. Whether your

passion lies in preparing culinary

delights, creating classic couture,

helping others heal, shaping

young minds or building up

business, you’ll develop industry

connections, get experience in

simulated work environments and

learn from expert teachers that

will see you graduate with the

skills and confidence you need

to hit the ground running in your

chosen field.

Congratulations again on setting

the course for your future – we are

honoured that you chose us to

be your training provider and look

forward to working with you.

Ana Rodger

General Manager,

TAFE Queensland

DISCOVER YOUR CAMPUS15 BUNDABERG16 MARYBOROUGH 17 HERVEY BAY18 GYMPIE19 MOOLOOLABA20 NAMBOUR21 SUNSHINE COAST HEALTH INSTITUTE [SCHI] 22 GET IN TOUCH

ONLINE SERVICES09 ONLINE SERVICES10 CONNECTING TO WIFI11 ACCESSING CONNECT

STUDENT RULES AND CODE OF CONDUCT13 STUDENT ETHICS

STUDENT SERVICES AND SUPPORT02 STUDENT SERVICES AND SUPPORT04 LIBRARY SERVICES05 STUDENT SUPPORT 07 HELPFUL HINTS08 TIMETABLES

TABLE OF CONTENTS

2019 STUDENT STARTER KIT

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STUDENT SERVICESAND SUPPORT There are Student Services at each TAFE Queensland campus, staffed by friendly TAFE Queensland experts.


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STUDENT SERVICES

UNIQUE STUDENT IDENTIFIER (USI)All students are required by the Federal Government to have a Unique Student Identifier (USI). Your USI will help keep your training records and results together in an online account controlled by you.

Each time you enrol to study with a new training organisation, your USI will be used to store your training records and results.

By having a USI you will be able to access your training records and results (or transcript) whenever you need them. For example, for a new employer or when you enrol to study at a new training organisation.

Your USI can be accessed online from your computer, tablet or smart phone and gives you access to your training records and results. To create your USI, visit the website usi.gov.au.

STUDENT SERVICES TEAM Our eager Student Service Officers are here to help:

§ answer questions about your enrolment

§ take payments

§ update your details.

Get in touch by visiting the Student Services team on your campus.

STUDENT ID CARDAll students are required to have a Student ID and visibly display it while on campus or on vocational placement.

After you have enrolled you will be able to have your photo taken and collect your ID at the following Student Service Centres:

§ Bundaberg § Gympie § Hervey Bay § Maryborough § Mooloolaba § Nambour

Sunshine Coast Health Institute (SCHI) students will also receive a SCHI ID Card.

Your Student ID will allow you access to library facilities. Full-time students will also be entitled to discounts on public transport, entertainment and some fast food outlets when showing their Student ID.

The cost of the Student ID is included in the student service fee you paid at the time of enrolment. If this fee wasn’t included there may be an additional charge.


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LIBRARY SERVICES

OPENING HOURS

Bundaberg campus Monday–Friday: 8:00am –4:00pm

Gympie campusMonday–Friday: 8:30am–4:30pm

Hervey Bay campus Monday–Thursday: 8:00am–4:00pmFriday: 8:00am–3:00pm

Mooloolaba campus Monday–Friday: 8:00am–4:00pm

Nambour campusMonday–Friday: 8:00am–4:00pm

Sunshine Coast Health InstituteMonday–Friday: 8:00am–5:00pm

All libraries are closed on public holidays.

CAMPUS LIBRARIESWe have libraries at our Sunshine Coast and Wide Bay campuses where students can:

§ borrow books for 28 days, DVDs for seven days and journals and magazines for two weeks

§ borrow 15 items for two weeks

§ use the computers, printers, and other equipment

§ have access to specialist librarians who assist with research and general assessment help

§ get tips on how to reference accurately to avoid plagiarism.

All you need is your Student ID.

ONLINE LIBRARY SERVICES

You can view the library catalogues, as well as access a large amount of learning resources online at library.tafeqld.edu.au.

Students also have access to 30,000 movies and documentaries through our Kanopy streaming service. Visit kanopy.com with your library card to begin streaming.

SUNSHINE COAST HEALTH INSTITUTE [SCHI]Library services are provided by Queensland Health at the SCHI library located on the ground floor of the main hospital building.

Students can borrow TAFE labelled resources and use the computers, printers and facilities. All you need is your either your SCHI or TAFE Queensland Student ID.


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STUDENT SUPPORT

STUDIOSITYOnline tutors who specialise in engineering, electrical maths, accounting and business are ready to help you succeed. Studiosity can also proofread assignments and help with essential skills. Access live online help Sunday to Friday, 3.00pm to midnight!

For more information visit the Studiosity page at tafeqld.edu.au/studiosity.

STUDY SUPPORT Connect Connect is TAFE Queensland’s online learning management systems where you access your resources and assessments. We can teach you the tricks so you can be comfortable to navigate your way through Connect and Catapult.

Study Skills Learn how to be efficient in your study, skim read and take notes— make the most of your time.

Study Sessions We offer drop in group study sessions at Mooloolaba library: when you need extra help from like minded people. Support is available face-to-face, over the phone, via email or online rooms.

Call 1300 308 233 or email [email protected].

Our Student Support team are here to support you through your studies and to give you the best chance of success.

Face-to-face and phone appointments are available. To book an appointment with the team phone Student Support on 1300 308 233 or email [email protected].

FROM STUDY TO WORKWe can support you with tips on job search strategies, creating a professional resume, providing information on answering selection criteria and preparing for interviews.

DISABILITY SUPPORTWe encourage you to discuss your study needs with us before enrolment or, if you are already enrolled, as soon as possible. We will work with you to develop an individual support plan which may include the loan of assistive technology


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STUDENT SUPPORT

VET STUDENT LOANS (VSL) A VET Student Loan is a loan from the Australian Government that helps eligible students pay their tuition fees. Your loan is repaid through the Australian tax system when you reach the minimum income threshold for repayment. The minimum income threshold for repayment is set by the Australian Government each year and is published on Study Assist. Repayments continue until you have repaid your entire debt.

It is important to note that your loan will remain a personal debt until it is repaid and it may reduce your take-home (after tax) wage and your borrowing capacity. You may wish to seek independent financial advice before applying.

The amount you can borrow for your tuition fees is determined by the Australian Government and in most cases, there are three bands of VET Student Loan Caps ($5075; $10,150 and $15,225) set for each course.

A VET Student Loan is only for tuition fees and doesn’t cover additional costs such as text books, materials, or accommodation.

For more information and eligibility requirements please visit: tafeqld.edu.au/vet-student-loans

BKSB At TAFE Queensland, the approved assessment tool for VSL eligibility is called bksb (basic key skills builder). It is an online assessment tool that provides an overview of your learning strengths and determines your English and maths levels.

You can do the test online in your own time, on campus in a classroom environment, or in a TAFE Queensland campus library at a time that suits you. TAFE Queensland will work with you to achieve your study goals.

For more information on bksb go to tafeqld.edu.au/bksb or ask your teacher for more information.


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HELPFUL HINTS

GET TO KNOW THE KEY LOCATIONS ON YOUR CAMPUSOur campuses are decked out with a library, study spaces, shaded and sunny common areas and places to sit, study, or chill.

We have on-site cafés and canteens for all your snacking and coffee needs. Drop in and stock up to get you through those long study sessions!

KNOW WHAT EXTRA SERVICES ARE AVAILABLE AT YOUR CAMPUSEach campus has its own flair and special services, from restaurants to gyms and salons. Check out what is on offer here: tafeqld.edu.au/about-us/our-services.

PLAN YOUR STUDY TIMESSometimes the difference between winning and losing is as simple as planning. Past students know that making sure you plan ahead and scheduling time for study is vital to get ahead. Don’t forget to also schedule time to relax. Here are some great tips on how to set up a study plan: au.reachout.com/how-to-write-a-study-timetable.

GET SOCIALDon’t forget to follow TAFE Queensland on social media.

Facebook

Instagram

Snapchat

Share your stories and pictures with us. Tag @tafeqld or #tafeqld.


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CHECK YOUR TIMETABLES AND ORIENTATION TIMESThe first days and weeks can be a little tricky and stressful. Make sure you take some time to familiarise yourself with your orientation days, timetables and room locations. If time allows, you can even visit your campus and have a wander around so you know where everything is.

REACH OUT TO YOUR TEACHERSYour teachers are here to guide you and pass on their years of experience and knowledge so you can gain your qualification and start living your life your way. Don’t be scared to reach out and get to know them – they love hearing from their students.

SCHI STUDENTSRoom numbers are displayed as a series of letters and numbers, for example 02SAR007.

This can be interpreted as:

02 LEVEL 2

SAR SCHI CAMPUS

007 ROOM NUMBER DISPLAYED OUTSIDE CLASSROOM

LOCATING YOUR ROOMRoom numbers are displayed as a series of letters and numbers, for example C.01.1411.

This can be interpreted as:

C C BLOCK

01 LEVEL 1

1411 ROOM NUMBER DISPLAYED OUTSIDE CLASSROOM

TIMETABLES


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ONLINE SERVICES Find out about the online services available to help you get the most out of your studies.


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WiFi Network: TAFE _OPEN

Username: student.tafe\student number (e.g. student.tafe\1234567)

Password: your usual password

CONNECTING TO WIFI

Free WiFi is available for all TAFE Queensland students.

When you open your browser, you’ll get a prompt to enter your login details.

NEED HELP?

Connecting is easy but we have detailed instructions for all devices and Windows software versions on the TAFE Queensland website at tafeqld.edu.au/technical-support.


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ACCESSING CONNECT

ACCESSING CONNECTYou can access Connect online at connect.tafeqld.edu.au.

Before you log in for the first time, we recommend you complete the system check, which can be accessed from the Connect login page.

If you have any issues logging in or using Connect, please contact Student Services during business hours:

1300 308 233

CONNECT TROUBLESHOOTING


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STUDENT RULES AND CODE OF CONDUCT Find out how we provide you with a safe environment to study in.


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The TAFE Queensland Student Rules are in place to protect you, your classmates, and staff. They outline your responsibilities and apply whether you are on campus or undertaking related activities off campus.

If you break academic or behavioural rules you may be subject to a misconduct process, which can lead to expulsion or suspension.

Below is a summary of the student rules. Please take time to read through the TAFE Queensland Student Rules, which can be found at tafeqld.edu.au/student-rules.

PERSONAL CONDUCT AND BEHAVIOUR § Treat everyone with respect and

fairness. Bullying and harassment of students and staff will not be tolerated.

§ Dress appropriately at all times while you are on campus or representing TAFE Queensland in any capacity off campus.

§ Unlawful activities, including possession or use of illegal drugs or weapons, will be reported to the police.

§ Always follow instructions and rules given by teachers and other TAFE Queensland staff.

§ Treat all TAFE equipment with care, and report any damage to your teacher.

NON-ACADEMIC MISCONDUCT § Non-academic misconduct is broadly

defined as actions and behaviours that breach the student rules and/or TAFE Queensland Policies and Procedures.

ENROLMENT, ATTENDANCE, AND STUDY PROGRESS § Complete your enrolment and have

all fee arrangements finalised before classes commence.

§ Speak to your teacher and Student Services if you plan to withdraw from your course or change your enrolment.

§ Attend all classes and placements.

ACADEMIC AND RESEARCH MISCONDUCT § This refers to any act or pattern of

conduct that threatens your academic progression, assessments or study outcomes.

§ It includes such things as cheating, plagiarism, failing to comply with instructions, misrepresenting or falsifying data, and any breach of the TAFE Queensland Academic Misconduct.

STUDENT ETHICS


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We’re proud to have some of the most advanced learning spaces in all of Queensland. Explore your campus and discover your home away from home.

DISCOVER YOUR CAMPUS


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STUDENT SERVICES AND ENROLMENTS

EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES

EMERGENCY ASSEMBLY AREA

LIFT

ACCESSIBLE TOILET

AA

118 WALKER STREETBUNDABERG QLD 4670

K

A E

FGBND

C

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WALKER STREET

TRAININGRESTAURANT

CANTEEN LIBRARY

FA

LD

T S

TR

EE

T

P

P

I

P AA

AA

LECTURETHEATRE

BUNDABERG IS ASMOKING FREE CAMPUS

BUNDABERGCAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

MARYBOROUGH IS ASMOKING FREE CAMPUS

89 ADELAIDE STREET MARYBOROUGH QLD 4650

ADELAIDE STREET

KITCHEN

STUDENTLOUNGE

AA

MARYBOROUGHCAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

HERVEY BAY IS ASMOKING FREE CAMPUS

47-95 URRAWEEN ROADHERVEY BAY QLD 4655

N

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M

D

C

W

A

B

EF

V

P

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AA

AA TENNIS COURT

BASKETBALL COURT

FITNESS

CANTEEN TRAININGRESTAURANT

LIBRARY

HEALTH

P

HERVEY BAYCAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

GYMPIE IS ASMOKING FREE CAMPUS

71 CARTWRIGHT ROADGYMPIE QLD 4570

A

LFG

K

MN

AA

AA CARPARK

RESTAURANT

CANTEEN

TRADE TRAINING CENTRE

USC CAMPUS

P

J

GYMPIECAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

MOOLOOLABA IS ASMOKING FREE CAMPUS

34 LADY MUSGRAVE DRIVEMOUNTAIN CREEK QLD 4557

AA

CARPARK 1

FITNESSCENTRE

LECTURETHEATRE

FLEXIBLELEARNINGCENTRE

DECK

LIBRARY

BISTRO

CANTEEN

TRAININGKITCHEN

HAIR &BEAUTY SALON

LADY MUSGRAVE DRIVE

CARPARK 2ENTRY 2

ENTRY 1

C

D

B

EA

PP

RESTAURANT

MOOLOOLABACAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

91 WINDSOR ROADNAMBOUR QLD 4560

AB C

B

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HA

H

F

DG

P

P

P

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AA

AA

AA

WINDSOR ROAD

DISABLED PARKING CANTEEN

DECK

PLUMBINGPIT

LIBRARY

NAMBOUR IS ASMOKING FREE CAMPUS

NAMBOUR CAMPUS


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EATERIES

TOILETS

ATM FACILITY

PUBLIC TELEPHONE

SITE SERVICES


LIFT

ACCESSIBLE TOILET

AA

SCHI IS A SMOKING FREE CAMPUS

SUNSHINE COAST HEALTH INSTITUTE [SCHI]3 DOHERTY STREET BIRTINYA QLD 4575

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DOHERTY STREET


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GET IN TOUCH

CONTACT USNo matter what your question is, we are here to help:

1300 308 233

[email protected]

PO Box 5252, SCMC Nambour, Queensland 4560

Visit Student Services during working hours on your closest campus.

FEEDBACKIf you want to provide feedback at any time throughout the year, contact us by using the online feedback form on our website at tafeqld.edu.au/contact.

SURVEY We want to make sure that your experiences at TAFE Queensland are positive and we may send you surveys to check on how we’re meeting your needs. Your feedback is crucial to us understanding what we’re doing well and areas where we can improve. Surveys are anonymous.

PRIVACYTAFE Queensland is committed to ensuring your privacy is safeguarded at all times. Please take the time to read our Privacy Policy at: tafeqld.edu.au/global/privacy-statement.html


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GET STARTED

MY FIRST WEEK

I have successfully enrolled in all of my classes for the semester.

I have my student login and password.

I know how to access student self-service to update all of my details.

I have done a library tour and/or know how to use the library for lending and research.

My teacher has told me if I need a uniform, relevant textbooks, or course materials, and where to buy them.

I know how to access Student Services if I need it.

I have met all of my teachers and know how to access learning support if required.

I have lodged my VET Student Loans application (if applicable).

I have completed my bksb assessment (if required).

MY FIRST DAY

I have a copy of my timetable, campus map, and I know which room to go to.

I have created my Unique Student Identifier (USI) and registered it with TAFE Queensland.

I have a pen and paper.

I know how to organise my Student ID and have a copy of my confirmation of enrolment.

I understand how to get my Tertiary Transport Concession card (if eligible).

I know where to get coffee and food on campus if I need it.


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MY NOTES

TAFE QUEENSLAND | RTO ID: 0275 | CRICOS No: 03020E Disclaimer: All information was accurate at time of publication; however, content is subject to change without notice.

2019 CALENDAR

PUBLIC HOLIDAYS

Australia Day - 28 January Good Friday - 19 April Easter Monday - 22 AprilAnzac Day - 25 April

Labor Day - 6 MayQueen's Birthday - 7 OctoberChristmas Day - 25 DecemberBoxing Day - 26 December

STUDENT HOLIDAYS

OCTOBERMonday Tuesday Wednesday Thursday Friday Saturday Sunday

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NOVEMBERMonday Tuesday Wednesday Thursday Friday Saturday Sunday

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DECEMBERMonday Tuesday Wednesday Thursday Friday Saturday SundayMON TUE WED THUR FRI SAT SUN

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APRILMonday Tuesday Wednesday Thursday Friday Saturday SundayMON TUE WED THUR FRI SAT SUN

MAYMonday Tuesday Wednesday Thursday Friday Saturday Sunday

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JUNEMonday Tuesday Wednesday Thursday Friday Saturday SundayMON TUE WED THUR FRI SAT SUN

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AUGUSTMonday Tuesday Wednesday Thursday Friday Saturday Sunday

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student starter kit...sunshine coast health institute monday–friday: 8:00am–5:00pm all libraries...

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