student affairs annual report, 2012-2013

7/27/2019 Student Affairs Annual Report, 2012-2013

1/28

2012-2013


2/28


3/28

Dear Colleagues and Friends,

I am pleased to share the 2012-2013 annual report or the Division o Student Aairs with you.

Working together and in collaboration with students, aculty, and sta throughout the University,

the departments in the division have ostered a vibrant, engaged, diverse, and inclusive

learning community outside o the classroom; provided outstanding services, programs, andopportunities or student leadership development; and supported student success as well as

their spiritual, physical, and emotional health and well-being.

We have accomplished a great deal in the past year. A ew o the highlights include the ollowing:

Raised the profle and reach o our athletics program through an international ootball game

victory in Dublin, Ireland; a second NCAA tournament appearance in sotball; and the hiring o

mens and womens lacrosse coaches to increase our varsity oerings to 23 sports.

Developed a new, comprehensive housing assignment process to accommodate frst-year and

continuing students during the Murphy Hall yearlong renovation project.

Combined the annual Homecoming and Family Weekend activities into one large community-

building program or students, alumni, and amily members.

Enhanced overall programming ocusing on diversity and inclusion through the addition o

a multicultural leadership retreat, development and implementation o Sae Zone training

sessions, and an enhanced Pathways to Success program.

Coordinated a campus-wide crisis management table-top exercise as well as multiple training

sessions with students, sta, and aculty regarding responding to an active shooter on campus.

Increased outreach and education eorts regarding student health and well-being, stress

reduction programs, and ocused attention to address substance abuse.

The report that ollows contains the mission statements, goals, accomplishments, and

assessment and evaluation inormation or each o the departments in student aairs. Thestatements o students served by the departments help capture the supportive, dynamic,

integrative, and purposeul interactions that occur among sta and students in the student

aairs units. I am most grateul or the many contributions sta members have made during the

past year to increase student engagement, collaborate with campus and community partners,

and strengthen the overall sense o community while responding to the needs o our students.

The annual report is also available online at sites.jcu.edu/studentaairs.

Your eedback and comments are most appreciated.

Sincerely,

Mark D. McCarthy, Ph.D.

Vice President or Student Afairs


4/28

Inspired by our Jesuit Catholic mission and identity, the Oce o the Vice President

or Student Afairs led the division in a number o key areas. It is essential or us, in

supporting JCUs academic mission, to illustrate the value o students experiences

with our staf and programs and to gather evidence to make continuous

improvements.

First, eforts were put in place to create a culture o evidence by deepening our

commitment to meaningul assessment and evaluation practices. Second, through

the eforts o a diverse team o colleagues, on-campus proessional development

programs were ofered to everyone in the division. Lastly, priority was given to

communicating the divisions work with undergraduate students and the greater

JCU community, utilizing the best and newest o technologies.

By harnessing our collective areas o expertise to ocus on our strategic priorities

and goals, we were able to accomplish many things, or, with, and on behal o our

students. Our success is due in large part to the collaborative eforts with aculty

and staf in departments across all the divisions at JCU.

May God continue to bless us in our work together in the upcoming academic year.

- Mark McCarthy, Vice President or Student Afairs


5/28

MISSION STATEMENT

Inormed by the mission, vision, and core values o John

Carroll University, the Division o Student Aairs oers

programs and services that oster a vibrant, diverse, and

inclusive learning community as well as the development o

individuals o intellect and character who will lead and serve

by engaging the world around them and around the globe.

VISIONInormed by the Jesuit Catholic mission o the University, the

Division o Student Aairs is committed to the development o

students and the campus community by:

Collaborating with others to oster a vibrant, engaged,

diverse, and inclusive learning community outside o the

classroom.

Providing and acilitating services, programs, and

opportunities or student learning and leadership

development in the service o others.

Challenging students to act with integrity and compassion

and to reect on the implications o their actions on

individual, communal, and global scales.

Assessing and advocating or the needs and development

o students.

STRATEGIC PRIORITIES

Strengthen the sense o community by ostering a campus

climate that is inclusive and enhancing the overall saety,

health, and spiritual well-being o all students.

Foster a more seamless and integrative learning environment

through active collaboration with Academic Aairs and the

design o programs that complement and contribute to

shared learning outcomes related to diversity and inclusion,

social responsibility, leadership, and holistic development. Increase student engagement by promoting purposeul

involvement with peers, aculty, sta and administrators, and

community members.

Support student success through the design and delivery o

high-quality services and programs.

DIVISIONAL LEARNING GOALS

Diversity and Inclusion

We strive or inclusive excellence, to engage in authentic dialogue

with others, to respect the inherent dignity o all peoples, and

to create a community where diering points o view andexperience are valued as opportunities or mutual learning as we

aim to prepare our students or todays global reality.

Students will understand and value their own socio-cultural

identity.

Students will engage in diverse interactions and activities

with civility and respect.

Students will articulate the advantages and challenges o

diversity in community and society.

Students will actively work towards creating a more inclusive

community.

Social ResponsibilityIn the service o aith and the promotion o justice, we are

committed to responding to social challenges and to sharing our

gits in service to the community.

Students will be aware o local, national, and global issues.

Students will participate in their communities as engaged citizens

Students will work or positive change on the behal o others

and the community.

LeadershipAs men and women or others, John Carroll graduates will be

reective, collaborative change agents who identiy themselves as

leaders; integrate aith and reason; and understand how their gits

can meet the worlds needs.

Students will articulate their goals, values, and skills.

Students will claim their identity as leaders.

Students will live ethically and in congruence with their

personal values.

Students will work collaboratively with others toward common goals

Healthy LiestylesIn the spirit o cura personalis, we are committed to the intellectua

spiritual, emotional, and physical development o each student.

Students will show respect and responsibility or their personal

health and the well-being o others.

Students will develop a personal belie system that guides their

behaviors and decisions.

Students will seek help and support rom others to achieve

well-being and personal goals.

Students will develop and maintain satisying interpersonal

relationships.

DATA POINTS

Fiteen proessional development sessions met the diverse needs

and interests o sta.

Some o the topics included:

- Sta Mission Retreat at Thornacres

- Introduction to Islam

- Marketing and Technology

- Grie and Loss

- Interpersonal Violence

- Future Career Possibilities

- Christianity and Sustainability

- Year-round meetings based on the books The Happiness

Project and Sex and the Soul

Community development programs were held to provide much needed

time to connect outside departmental lines and build relationships.

Several meetings were held with key sta charged with leading

departmental assessment and evaluation. Through these meetings

the Student Aairs Assessment Team was revitalized with updated

goals and objectives. The team created a plan to assist, guide, and

mentor our department leaders in developing assessment and

evaluation plans to measure learning and program outcomes most

critical to the success o students and their departments.

100 percent o our departments submitted assessment and

evaluation plan results and explained how they will be inorming

their work with students in the upcoming academic year.


6/28

Though we were understaed or most o the all

semester, our sta addressed many challenges and

operated admirably. The perormance o our police

supervisors, patrol ocers, dispatchers, gate attendants,

and shuttle drivers this past year was excellent. Their

growth in perormance and capacity bodes well or the

uture o this department. I eel privileged to work with

and provide leadership to the proessionals who make up

this department.

I believe it is equally important or me to specically

recognize Deputy Chie Brian Hurd. The contribution the

Deputy Chie brings to our departmental eectiveness

and the support and allegiance he aords to our

comprehensive policing plan, and to me personally,

cannot be overstated. The coming year will bring with it

new challenges. I am condent that our sta will address

these challenges eectively. They are proessionals

who have demonstrated a capacity to get the job done

and to get it done in an appropriate manner, while

always keeping the health and saety o the entire JCU

community as their number one priority.

-Tim Peppard, Chief and Director

CAMPUS

SAFETYSERVICES


7/28

MISSION STATEMENT

As the Universitys law enorcement agency, we will endeavor

to make sound and thoughtul decisions, perorm in a prudent

and reasonable manner, and discharge our duties to ensure

and provide or the saety, security, and well-being o John

Carroll University and its community.

GOALS FOR 2012-2013

Realize and perpetuate a credible reputation by perorming

our University Police Ocer unctions in a proessional,

competent, and reasonable manner.

Continue progress in implementing our more comprehensive

policing model.

Complete the update o all components o our sel-created

records management system.

POINTS OF PRIDE

Police Supervisors Balance Complex RolesCSS ocers are called upon to perorm criminal, student

conduct, and Title IX investigations, oten simultaneously.

The ability to meld these diverse responsibilities into one

comprehensive process is quite uncommon to the law

enorcement community and thereore, worthy o recognition.

Customer Service Is Always A PriorityAlthough saety and security is o most importance, Campus

Saety sta members pride themselves on providing

students and other JCU community members and guests

with excellent customer service. Because o this, JCU Police

Ocers are distinctive in comparison to their peers in the

public sector and compared to many, i not most, peers atother private universities. The gate attendants are a great

value to the University, given all the people they help to get

to the right place on campus. In addition, students are always

complimentary o our shuttle drivers. The dispatch team is

described as the glue that helps hold our response capability

together. Here one will fnd many years o service, a nuanced

understanding o University culture, and well-honed capability

to provide quality service to our ocers, the University, and its

community.

DATA POINTS

Faculty, sta, and administrators viewed the Shots Fired

training video and participated in an evaluation o the session.

Highlights include:

100 percent indicated increased knowledge o strategies in

response to an active shooter.

96 percent elt this program should be oered to more

aculty, sta, and administrators on campus.

96 percent elt that they now ully or somewhat have the

capacity to take action in response to a shooting incident.

89 percent elt more inclined to attend uture emergency

preparedness sessions.

There are not enough good things that I can say about

Patti Taylor and Diane Gibson in the Campus Saety Services

Oce. They have not only been excellent with their work, but

they have embraced me and the John Carroll Community.

I met Patti and Diane when I become JCUEMS treasurer in

September 2011. They both welcomed me with open arms

and were gracious as well as patient with me as I learned theropes o ordering supplies and doing my part in managing the

budget. I was dicult at times, but never once did they get

rustrated with me. They were always prompt and consistent

with emails and updates, and kept me in line when it came to

completing my job. Anytime I would visit the oce, it would

never be just about the department. They also cared about me.

When I became deputy chie o JCUEMS in December 2011, I

became even more bonded to the department. Being a ull-

time student and the head o an entire student organization

is not an easy task, and I will give a great deal o credit to

these two women or getting me through it. They were not

only the two I would go to or meetings, updates, and other

EMS inormation, but they were also my support. Anytime I

was having a bad day I could easily and condently go see

them to discuss the issues. They are proessional, consistent,

caring, and incredibly kind. They have really helped me grow

as a student and young proessional here at John Carroll. They

not only are gems to the CSS department, but they are the

oundation that keeps it together.

- Brooke Wunderly 13


8/28

CENTER FORSTUDENT DIVERSITY

AND INCLUSIONThe Center or Student Diversity and Inclusions (CSDI)

rst year in the Lombardo Student Center has improved

the Centers visibility and increased student trac. We

have had very good attendance at the Cultural AwarenessSeries events. For the rst time at JCU, Sae Zone training

was conducted or aculty, staf, and administrators. The

cultural organizations had great programs that were

social, educational, and well attended. These groups

also provided specic support and programming or

their members. Otentimes, the cultural organizations

collaborated with one another to enhance program

content and increase participation.

- Danielle Carter, Director


9/28

MISSION STATEMENT

The Center ocuses on supporting historically

underrepresented students to become successul and ully

engaged in their educational experiences at JCU. The Center

nurtures a sense o belonging or students rom diverse

backgrounds and encourages them to participate actively in

their curricular and co-curricular learning, including campus

and community organizations, leadership opportunities, and

intercultural experiences. In collaboration with other University

departments, the Center coordinates programs and services

that oster an inclusive campus environment, promotes a

welcoming and just University community, and encourages

and values the contributions and perspectives o all students.

GOALS FOR 2012-2013

Provide yearlong programming that addresses the needs

o frst-year students who participate in Pathways to

Success (Pathways).

Implement a sophomore experience or the students who

participated in Pathways.

Provide more intentional and structured support or cultural

student organizations as a supplement to their primary

advisors.

Collaborate with the Oce o Student Activities to provide

trainings with a ocus on student organization development,

positional leadership development, and student organization

processes, protocols, and logistics.

POINTS OF PRIDE

Personal Connections Continue

with Pathways StudentsSalo Rodezno, program coordinator, had a minimum o three

contacts with each frst-year Pathways participant to monitor

academic and social acclimation.

Implementation o Sae Zone

Training A SuccessCollaboration with academic aairs culminated in more

than 144 aculty, sta, and administrators trained.

Multicultural Leadership Conerence

Engages Students

This collaborative conerence was an interactive opportunity

aimed to give students the knowledge and skills needed tohelp create a multicultural environment on campus.

DATA POINTS

Key ndings rom the Pathways

to Success program

Students reported an increase in academic readiness.

Participants reported eeling most comortable taking care

o themselves in areas o stress management, sleep, and

spirituality; and least comortable in areas o mental health,

physical health, and saety.

Participants agreed or strongly agreed that the program was

helpul in the ollowing areas:

- I met students who I will keep in touch with throughout

the semester.

- I made one riend or acquaintance.

- I truly made a connection with aculty, sta, and

administrators that I will keep in touch with during my

time at JCU.

- The CSDI was an important part o my transition to

college.

The students who participated in the Multicultural

Leadership Conerence provided responses that indicated

awareness o their own identities beore and ater the

conerence. Key fndings rom evaluations showed shits

toward participants strongly agreeing on a greater

awareness o diversity issues on campus, an increase in

people in the community interacting with those who are

dierent, and a better understanding their own biases.

The CSDI sponsored 39 total programs throughout year

with a total attendance o 3,202.

Last semester, Salo Rodezno agreed to meet with me so we

could discuss the role o the Center or Diversity and Inclusion

in the John Carroll community. He helped me understand more

o what the campus had to oer and supported me in my

goal o becoming an RA or the 2013-2014 academic year. I

went through the process and was oered a position rom the

Oce o Residence Lie. As an RA, I eel it is essential to be

aware and accepting o the many people around us, regardless

o their belies, experiences, etc. Having a better eel or the

organizations around me will allow me to use the resources

available to help mysel and others with our college experience.

I just wanted to thank Salo or meeting with me and helping

me become more knowledgeable about John Carrolls many

opportunities, which will help me be a more qualied RA and a

better inormed member o the JCU community. I look orward

to working with him and the Center in the uture.

- David Contento 15

I just wanted to thank you and the entire team or puttingtogether such a beautiul event [the 2013 Multicultural

Recognition Program]. My parents enjoyed and appreciated

it just as I did. Everything was organized and well done. We

wont be making it or graduation so it was very nice o you

all to acknowledge us seniors. Thanks again and keep up the

eorts, they certainly do not go unnoticed!

- Mahum Abbas 13


10/28

DEPARTMENT

OF ATHLETICSThe year started with a special trip to Ireland or our ootball team.

We were able to nish second in the standings or the OAC Mens All

Sports Trophy, and we participated in the NCAA Division III Sotball

Championship or the second year in a row.

We continue to grow our numbers o participants overall and in our

community outreach eorts. Coaching changes occurred in ootball,

womens basketball, womens gol, sotball, and swimming. Additionally,

coaches were added or both the men and womens lacrosse teams. All

o our new head and assistant coaches provide new perspective, energy,

and ideas or our programs and department, and a positive outlook or

the uture. While much o my time has been spent on personnel and

processes, our coaches and student-athletes accomplished some great

things on and o the eld.

Laurie Massa, Senior Director


11/28

MISSION STATEMENT

The Department o Athletics at JCU is committed to a broad-

based program o competitive excellence or all student-

athletes. Administrators, coaches, and sta are dedicated to

supporting each student-athletes journey toward academic and

athletic success. Recognizing this commitment, the department

embraces an obligation to attract diversifed students o high

moral character, academic distinction, and acknowledged

athletic profciency. Inuenced by Jesuit values, student-athlete

development is accomplished through quality coaching, adequate

resources, and an environment that osters personal growth.

GOALS FOR 2012-2013

Support initiatives or student programming by collaborating

to identiy eective ways to provide important inormation

to student-athletes, potentially getting individual athletes

involved in mentor roles.

Utilize Student Aairs Advisory Committee (SAAC) or

eedback about initiatives including the Student-Athlete Survey,

letter winner award review, and service assessment.

Refne roles o sta and Blue-Gold Club to align with priorities,

to include undraising policies with coaches.

Capitalize on new opportunities in undraising or athletes

and align priorities with targeted University and Athletics

Department goals.

Explore opportunities or creating a merit salary pool or

rewarding extraordinary perormance and goals achieved by

coaches and sta.

Enhance academic support or student-athletes.

Examine potential grants to supplement stang or enhance

programs.

Identiy priority needs or sta training and continue

implementation plan.

Identiy new ways to communicate with the Enrollment.

Explore additional ways to streamline the exchange oprospect inormation using Frontrush.

Engage alumni with our programs and coaches with additional

eorts to get the word out.

Increase involvement o aculty and sta in support

o our student-athletes.

Involve sta in a community service activity.

POINTS OF PRIDE

Student-Athlete Successes Second NCAA Championship in sotball.

Second Place Finishes in the OAC by baseball, mens indoortrack, mens outdoor track, sotball, and mens soccer.

The success o our mens programs gave us a runner-up

position or the mens All Sport Trophy in the OAC.

Mike Minjock 13 was the national runner-up fnisher in the long

jump.

Emily Mapes 15 fnished ninth in the steeplechase.

Mackenzie Grin 13 became the frst John Carroll student-athlete

to be selected the DIII Academic All-American o the Year.

Alex DiPalma 13 earned the Medalist Honor at the OAC Mens

Gol Championship.

Athletes Living The Mission Expansion o our soccer clinic with the Center or Autism to

include womens soccer and a ull gymnasium.

T-shirt sale or the victims o the Boston bombing.

Baseballs involvement with Ronald McDonald House.

Special Events Connect Alumni Back to JCUEvents including the 30th anniversary o the McCarthy Memorial

Alumni Game and Scholarship, the 40th anniversary o Baseball

Celebration Weekend, and a swimming alumni gathering were

especially successul with new energy and high attendance.

Football in Dublin, IrelandThe ootball team and sta, along with 250 parents, alumni, and

ans, travelled to Ireland to start the 2012 season. JCU deeated

Saint Norberts College 41-3.

Blue-Gold Club Donations Result inHighest All-Time Annual GivingEorts were even more successul by reaching out to parents and

alumni in more personal and intentional ways. Individual sport

letters, timed emails with links to donate online, and a second

appeal in February were all new initiatives resulting in almost

400 contributions totaling more than $63,000.

Facilities Leasing Generates RevenueForty dierent events with outside groups provided community

exposure to our campus as well as revenue totaling more than $37,000.

Implementation o Varsity LacrosseWe have set the groundwork or very competitive lacrosse

programs. Both coaches have had positive interactions with

prospective students and their amilies.

DATA POINTS

The Student-Athlete Surveys are helpul in determining student

perspectives on their coaches, challenges, and needs related totheir athletic experience.

Common concerns include the improvement o acilities and

scheduling conicts.

The level o impact that coaches have on their goals and

recruiting varies among teams and within teams.

The level o sel-reported community service by the student-athletes

still alls short o what is witnessed by our coaches and sta.

Working with the Oce o Institutional Eectiveness to

gather academic data comparing student-athlete academic

perormance to that o the general student body.

I chose to attend JCU to play college baseball, to play or Coach

Thibeault, and to earn a Jesuit education. I knew I would be

exposing mysel to one o the best departments on campus. In my

our years, I was a two-year member o the varsity baseball team,

served as the marketing coordinator and treasurer o the Carroll

Crazies, and worked or the Sports Inormation Oce.

Through my involvement I was able to broaden and hone skills that

extended beyond the batters box at Schweickert Field. I was able to

build my communication and problem solving skills through the events

that the Carroll Crazies hosted. While working or the Sports Inormation

Oce, I strengthened my writing skills by publishing game stories and

even got to broadcast live sporting events on the Internet or ans.

Last but not least, my time proudly spent as a collegiate athlete

instilled the importance o perseverance and teamwork. Without a

doubt, the riendships that I built through my various involvements

will stay with me orever. - Patrick Fallon 13


12/28

Students play an essential role in the success o our departments

services and programs. Through the hiring o dependable,

hard-working students we are able to continue our tradition

o quality in all programs, wellness oerings, and acilities

maintenance. We continue to look or new ways to nd storage

and additional student work and learning space, as well as aim

toward optimal policy enorcement. We also continue to seek out

new opportunities to partner with wellness and healthy-living

constituents around campus and the surrounding community.

In the area o Club Sports, teams recruited and retained more than250 student-athletes, while our intramural program grew to more

than 2,000 total participants (1,000 unique participants). More

than 400 rst-year students participated in intramurals alone.

Our aquatics program continues to be popular with more group,

as well as private swim lessons and special event requests or the

pool. The Corbo Room and Fitness Studio were able to benet

rom new treadmills, an elliptical, and eight new cycling bikes, as

well as minor aesthetic updates.

- Courtney Farver, Director

DEPARTMENT

OF RECREATION


13/28

MISSION STATEMENT

To provide sae and clean acilities, quality programs, and

a riendly environment to enhance the health, ftness, and

wellness o students, aculty, sta, administrators, and

community members, while providing a learning environment

or personal growth or all students employed by the

department.

GOALS FOR 2012-2013

Implement phase two o the Intramural Swearing and

Sportsmanship Initiative.

Research and implement new technology at the Recreation

Desk, Corbo Room Desk, the Recreation Oce, and the

Graduate Assistant Oce to handle membership tracking

and equipment check out.

Develop a leadership program tailored or students involved

in Club Sports.

POINTS OF PRIDE

Replacement o Major Equipment Moves ForwardNew equipment in Corbo Room and Fitness Room.

Pool Locker Rooms renovated.Locker room project included resh paint, brand new lockers

and benches, and a deep cleaning.

Growth in Intramural Participation

Transition of students to Building Supervisors role.

The student Building Supervisors take their increased duties

with great responsibility and commitment and are integral to

the success o our department.

DATA POINTS

Assessment and evaluation largely ocused on student

Building Supervisors this past year and tracking their growth

through direct and indirect measures o learning. Means in

which we collected inormation rom our Building Supervisors

included:

Fall 2012 Training Week journal reections and survey.

Monthly reections on leadership and communication.

Direct observations o Building Supervisors while working.

Group projects during all and winter supervisor training.

Spring 2013 end-o-the-yearsupervisor reection and survey.

- A survey distributed in April 2013 to the Building

Supervisors clearly identifed the ollowing fve leadership

skills, which were deemed most important or them to

be successul in their roles: sel-confdence, sense o

belonging, ability to multi-task, communication skills, and

leadership skills. Building Supervisors also reported that

they were able to improve and see growth on all fve o

these skills during the past year.

The Department o Recreation has served me in a number o

very meaningul ways. The Recreation Department has given

me a great environment to work in. It has given me a job that

is fexible and teaches me discipline while being in school.

The intramurals section has given my riends and I numerous

opportunities to play sports that we would never imagine

playing on a college level.

The Club Sports aspect has served me the most while being

here at JCU. It has given me the opportunity to be on a

wonderul team. Being on the rowing team not only introduced

me to a new sport but it has introduced me to the people that

have become my very best riends here at JCU. Since I joined

three years ago, rowing has been my lie. I honestly cannotimagine my time here at John Carroll without this team. It has

taught me so much about mysel and who I want to be. It has

given me a way to stay in shape and work with others. It has

taught me a great deal o discipline as well. Being on the team

makes me work hard in school so that I can be at practice and

support my team. It makes me so proud to go to a dierent

city and compete or our school. I have so much pride wearing

the John Carroll name. Being on the team has also given me

the opportunity to be a leader. I have also learned how to

work well with my peers. Thanks to this department I have

also learned how to properly communicate as well as how to

delegate tasks to make sure everything can run smoothly.

- Kayla Shelley 14


14/28

The year presented the Student Health Center (SHC) with a number o

opportunities and challenges to provide students with improved services and

creative health education programs. One o the biggest challenges aced was

the decreased physician availability. The SHC sta did an excellent job reerring

students to o-campus resources to accommodate or this deciency. The SHC

van service played a key role in transporting students to these o-campus health

acilities. Students were very pleased with this service.

The SHC is currently in negotiations with another physician group or the

upcoming academic year. In terms o programs, monthly chair massages, along

with health education programs, were a hit among students and ree fu shots

helped to keep our students healthier through fu season. Lastly, due to the

Murphy Hall renovations, the SHC has been temporarily moved behind Pacelli Hall

to a mobile unit. Our sta has been partnering with the Facilities Oce to plan the

new wellness space in Murphy to even better meet the needs o students.

- Jan Krevh, Director


15/28

MISSION STATEMENT

The Student Health Center at John Carroll University is

committed to assisting students in their acquisition o the

knowledge, attitudes, skills, and behaviors necessary or

them to be sel-directed health advocates in the pursuit o

intellectual growth and personal development.

The Student Health Center subscribes to the defnition o

health, which includes the attainment, maintenance, andlielong commitment to an optimum level o wellness. This

philosophy is rooted within the Jesuit educational tradition in

which there is integration o learning with the development o

the whole person.

GOALS FOR 2012-2013

Collaborate with Inormation Technology Services and the

Oce o Legal Counsel to make interactive health orms

accessible online.

Organize male and emale STD/HIV testing days each

semester.

Collaborate with the Health Educator and the Peer Health

Advisors to develop an STD program to educate students on

living a healthy liestyle.

Add new vendors to the Annual Wellness Fair.

Update the SHCs policy and procedure manual.

POINTS OF PRIDE

Student Interest Grows in Nutrition EducationThis year, Karin Palmer, the nutritionist, has seen a 36 percent

increase in visits, with an 18 percent increase in male visits.

SHC Van Saves University Money

and Satises StudentsWith a 48 percent increase in student transportation by

the SHCs van, transportation by cabs has decreased by 68

percent, saving money or the University. Students requently

express their appreciation or this service.

Monthly Massages and Health Education

Programs a Hit with StudentsMonthly programming o healthy living behaviors presented

concurrently with the Wednesday evening chair massages

have been well received by students.

Evening Administrations o Free Flu Shots

Brings Eager Students

The nurses gave over 100 u shots one evening on campus.

Students were thrilled that the shots were made available at a

convenient time and location or them. JCU students received

these ree u shots thanks to the Student Activity Fee.

DATA POINTS

Prior to ree u shots, only 65 students got vaccines in

2010-2011. When the ree u shot program began in 2011-

2012, 221 students received u shots. This past year, more

than 250 students were vaccinated. Given this data, when

given ree, students are much more likely to get vaccinated.

This is good or the student, but also or the health o the

whole community. In addition to the shot, students receiveinormation about the u and ways to keep healthy during

the u season.

The two-hour nutritional programs, running concurrently

with the Wednesday evening chair massages, had an

average o 13 students each time. Students appreciated

the programs and stayed ater to ask questions o the

nutritionist.

The massage therapist reported an average o 26 students

each Wednesday evening that ree chair massages were

oered.

The van service I received rom the Student Health Center

was amazing. The drivers were so nice and they went out o

their way to make sure I would not be waiting long ater myappointment. I am very grateul or this service.

- Josh Secik 14


16/28

This year has once again yielded in-depth musical study, vibrant

perormances, diverse musical outreach, as well as exciting

new endeavors and collaborations. This year we extended our

outreach by taking on a collaboration with Penny Harris, Ph.D.,

o the Department o Sociology and Criminology, working with

the Cleveland Alzheimers Association. The groundbreaking

project, an intergenerational choir, brought together persons with

early-stage Alzheimers disease, caregivers, and JCU students. It

culminated in an April perormance and resulted in an academic

research paper delineating the project ndings o lessening the

stigma o Alzheimers disease and the misunderstandings about

dementia by college students.

- Cynthia Caporella, Director

LITURGICALMUSIC AND

MUSIC ARTS


17/28

MISSION STATEMENT

The mission o Liturgical Music and Musical Arts is to

contribute to the mission o the University by ostering

aesthetic and musical intelligences among the students,

aculty, sta, administrators, and greater communities

o John Carroll University.

GOALS FOR 2012-2013

Complete and submit the music minor proposal.

Recruit students or music ministries and programs.

Improve overall Pep Band attendance at games and

rehearsals while improving student leadership through

project management.

POINTS OF PRIDE

Intergenerational ChoirA research project to fght the stigma o Alzheimers disease,

build community, and better understand dementia.

Mandel Grant Award Funds ProgramMusic@Midday, a cross-cultural concert series, showcased

the talents o musicians across several genres throughout the

academic year.

Academic Paper PresentationCynthia Caporella served as a member o an otherwise all-

Belgian panel on Jesuits and the Arts at the Renaissance

Society o Americas Annual International Conerence this past

April.

Pep Band at NCAA Division III Tournament

The Pep Band continues to serve as the ocial band o the

basketball tournament.

Sacred Music Concert Spring 2013The concert, titled At the Name o Jesus, eatured John

Carroll Universitys Schola Cantorum and the Borromeo

Seminary Choir.

DATA POINTS

An assessment was done o the Intergenerational Choir with

the primary goals o lessening Alzheimers disease stigma and

misunderstandings about dementia in college students. Data

was collected rom student participants three times during

the 10-week rehearsal period, at the beginning, middle, andend o the experience. Specifcally, the same questions about

attitude and understanding o Alzheimers disease were asked

at the beginning and end o the experience. The change in

attitude suggested by student responses was nothing short o

amazing, turning around understandings and attitudes toward

persons with early-stage Alzheimers disease rom negative or

neutral to overwhelmingly positive.

As a student, I was highly involved in the Department o

Liturgical Music and Musical Arts. As a singer in music ministry,

the program served me in many dierent ways. As a member

o the Chapel Ensemble and as a cantor or Mass, I was able

to grow in my aith through music. This was a way or me to

share in my aith with such a vibrant community that in turn

ed me spiritually. In addition, I made some o the best o

riends because o the comortable, relaxing, and enjoyable

atmosphere. As a member o the Schola Cantorum, I was

able to grow as a vocalist. Not only were we challenged to

learn dicult pieces, but we were challenged to work as a

team in order to create beautiul music. We were also able to

work with proessional musicians as well, which enhanced our

musical experience and learning.

I was also ortunate enough to partake in a partnership/

internship between JCU and Saint Dominics Roman Catholic

Parish that allowed me to gain more experience in a large

church choir. Through this internship I was also able to receive

a ull year o voice lessons, which was an incredible experience

that helped me immensely. The connections that I have made

and people I have met through the program are wonderul!

Lastly, I was able to take part in the Intergenerational Choir.

This was one o the most lie-giving experiences that I have

had at John Carroll. Being able to combine music, service, and

riendship all the while learning about Alzheimers disease was

a remarkable experience. This was an important experience

that impacted many people and I hope it will be continued in

the uture. I am thankul or my time in music ministry. It was

denitely one o my avorite parts o JCU and was one o the

hardest things to leave when graduating.

- Sadie Curtin 13


18/28

This past year marked several notable transitions or key sta. Mary Beth

Javorek became the Director o the University Counseling Center (UCC)

and was kept busy providing services to students. Rev. Bernie McAni,

S.J., joined the Oce o the Dean o Students sta as the Assistant

Dean o Students and urther developed his role in providing support

to at-risk students. While the Department o Justices Oce o Violence

Against Women Grant was not renewed, we have secured permanent

unding or the Violence Prevention and Action Centers (VPAC) Program

Coordinator position.

- Sherri Crahen, Dean

OFFICE OF THEDEAN OF STUDENTS


19/28

One Billion Rising Supports Women at JCU and

Around the World

On February 14, more than 60 JCU students, aculty, sta,

and administrators joined one billion people around the world

through dance to end violence against women and girls. One

Billion Rising, a global activist movement, took root here on

campus thanks to Amanda Rol, program coordinator, VPAC,

and the JCU Dance Ensemble.

Workshop Between University Departments

Addresses Response to Common Student Concerns

The training ocused on improving communication and using

case studies to clariy reerral procedures when responding to

student problems, crises, and barriers to success.

DATA POINTS

O those who completed reection exercises as part o the

student conduct process, 10 percent o emale students

became repeat violators, compared to fve percent o the

male students.

The content o the educational sessions assigned to thosewho violated o-campus policies or were in the presence o

a drug violation was updated and clicker technology was

introduced.

- O those participating in these educational sessions,

80 percent indicated that they Strongly Agree or

Agree that the session allowed them the opportunity to

recognize the impact o their violation on the community

o John Carroll, University Heights, or Shaker Heights.

- Additionally, 75 percent indicated that they Strongly

Agree or Agree that the session provided them with

new inormation regarding the reality o drinking as a

John Carroll student. 82 percent also indicated that they

Strongly Agree or Agree that attending the session

was a air sanction in the conduct process at John Carroll.

25 percent o frst-year students were ound responsible

or violations o the Code o Conduct; o this number, 42

percent were women and 58 percent were men.

The rate o non-drinkers during their frst semester o

college has signifcantly increased since 2007 rom 50

percent to 56 percent.

520 virtual cards were distributed to students prior to their

21st birthdays in an eort to reduce high-risk drinking typical

o this rite o passage. Parents also received accompanying

letters.

Four years ago, I walked around the Lombardo Student Center

trying to nd a job. Janet Paradise pointed me to the Dean oStudents Oce to see i they were looking or help. I had no

idea that I was walking into the best working experience I could

have asked or at John Carroll. Besides the ling, ne collecting,

and case preparing, I was a part o a amily or our years with

a group o individuals I will never orget. I was a part o Sherri

Crahen and Amanda Rols incredible eforts to und a most

vital part o John Carroll: The Violence Prevention and Action

Center. I even got to send a birthday card to every student or

his or her 21st, thanks to Megan Dzurec. It has been a blessing

and an honor to spend my our years with this group o

antastic and inspiring people and I know I will be back to visit

whenever I can. - Chloe Dibbin 13

MISSION STATEMENT

The mission or the Oce o the Dean o Students is to

enhance student learning on campus, reective o the values

and traditions inherent in the Jesuit vision o education.

GOALS FOR 2012-2013

Student Conduct Evaluate the educational sanctions that are given to

students who violate the Alcohol and Other Drugs policy.

Upgrade the conduct sotware and train sta accordingly.

Revise key conduct process documents.

Clariy and identiy implications o the sophomore residency

requirement.

Revise appeals process to allow students to submit appeals

online.

Health Education and PromotionWork with the Peer Health Advisors to create a tobacco-ree

campus.

Violence Prevention and Action Center (VPAC)Develop a partnership between VPAC, the Cleveland Rape

Crisis Center, the Domestic Violence and Child Advocacy

Center, and the Department o Education and Allied Studies to

educate students who are going to be teachers/counselors on

the issue o teen dating violence.

StafngWork collaboratively with the UCC and Rev. McAni as sta

transition to new positions and as new sta are hired.

POINTS OF PRIDE

Peer Health Educators Team Continues

to Grow and EducateThirty-one students were trained this past year, compared to

12 the previous year.

Alcoholics Anonymous Available to Students

and at Close Location (AA)

Rev. Bernie McAni and Megan Dzurec collaborated to help

launch a student-initiated AA group, which meets weekly at

Gesu and has had consistent attendance.

Intoxication/Incapacitation Policy EnhancementA change was made to the conduct process or students who

are charged with intoxication and/or incapacitation. Prior to

the process, students meet with sta to participate in Brie

Motivational Interviewing (BMI). Motivational interviewing is a

directive, client-centered counseling style or eliciting behavior

change by helping clients to explore and resolve ambivalence.

It is a very useul technique to use with students involved with

violations o the University alcohol policy. Parental notifcation

was also added.


20/28

OFFICE OF

RESIDENCE LIFEThe past academic year was a busy, student-ocused one or the Oce o Residence

Lie. The restructuring o the oce and the hiring o Eddie Carreon as the new

Assistant Director allowed us to ocus eorts on our core values o learning and

community. The new roles in the oce also provided the opportunity or greater

collaboration with the Facilities Oce and the re-imagining o key security and

access in the residence halls. A redesigned programming model encouraged ResidentAssistants (RAs) to develop inclusive and welcoming communities dedicated to

ostering strong relationships.

In addition, the planned renovation o Murphy Hall created excitement on campus,

but it also created housing limitations that challenged us to communicate more

eectively and more broadly with students and parents. Because o careul planning

and collaboration, in large part, students were housed or the upcoming academic year

successully. As a whole, we are proud o the work accomplished, the continued ocus

on students, and the commitment to enhancing the residential experience.

- Lisa Brown, Director


21/28

MISSION STATEMENT

The Oce o Residence Lie supports the Universitys mission

by ostering a sae, caring, and inclusive living environment

that promotes holistic growth through student engagement

and developmental programming.

GOALS FOR 2012-2013: Develop a plan to manage Murphy Hall renovation.

Increase ocus on community development, community

learning, and community pride in the residence halls.

Develop comprehensive assessment plan.

Increase attention to residential acilities.

POINTS OF PRIDE

Commitment to and success with new

programming model initiatives.

The redeveloped model gave RAs the opportunity to bettermeet the needs o their residents. Our sta presented 651

programs with more than 23,000 in attendance.

Residence Lie Accounts on Social MediaOur oce created Twitter, Facebook, and Pinterest accounts

to communicate with students.

Murphy Hall community development

decreases vandalism.Sta members worked to increase their presence in the

residence hall and to develop positive relationships with their

residents. Their time and eort was rewarded with decreased

vandalism in the spring semester.

Updated Key Procedures

Improvements included an electronic key database and better

lockout procedures.

DATA POINTS

The Resident Feedback surveys allowed residents to evaluate

their RA. Survey result highlights include:

80 percent see their RA as a role model.

86 percent eel their RA held all residents accountable or

their actions. 96 percent eel their RA was respectul o all liestyles and

personalities.

63 percent learned about Jesuit values and ideals through

participating in oor activities.

88 percent o respondents either agree or strongly agree

with the statement, Through participating in oor activities,

Ive met people on my oor and developed relationships

with them.

82 percent elt that their residence hall provided an

environment that supports academic success.

Focus groups were conducted with frst-year students and

continuing students to learn about their experiences in the

residence halls. Some key fndings include:

Living in community has positively impacted their residential

experience.

Learning to live with others is about compromise andadvocating or personal needs with roommate(s)

and others on oor.

Understanding better how to balance time or socializing

and studying.

Recognizing the need to develop strong support systems.

Gaining a better understanding and knowledge about

personal strengths and weaknesses.

Exploring personal boundaries and limits.

I am very grateul to be given the opportunity to be an RA

or three years. Seeing ormer residents on campus that I have

now developed strong riendships with reminds me what a

rewarding experience this has been. The proessional staand ellow RAs have been great and very accommodating

throughout my time here. I have developed immensely in this

role, and will carry the valuable transerable skills it has taught

me into my proessional career as an accountant.

- Ben Rossi 13

Becoming an RA my sophomore year was exciting: I met

so many new people and had a new amily and sense o

belonging. My rst year was a challenge, as I was put in

situations I never thought Id have to deal with. I almost didnt

reapply [to be an RA], but then decided that I couldnt back

down and luckily had a great experience my second year as

an RA. I elt like I really developed into a true leader, gained

a lot o condence, and was able to be more assertive andconrontational when needed. This condence inspired me

to pursue being an Senior Resident Assistant (SRA), so that

I could share my learning experiences with my sta and

hopeully help them get as much out o the job as I did. Being

an SRA has given me the skills to be in charge and lead by

example, an experience that has given me so much more

potential than beore becoming an SRA.

- Lauren Gunderman 13


22/28

The highlight o this year or Student

Activities was the collaboration with

many departments and divisions to

plan and implement the rst combined

Homecoming and Family Weekend. We

look orward to rening the program or

this all in order to strengthen the sense

o community and best meet the needs o

the many constituents involved: students,

alumni, and amily members. We also look

orward to implementing new evaluation

measures or major campus events in

order to enhance the student experience

and increase student engagement.

- Lisa Ramsey, Director

OFFICE OF

STUDENT

ACTIVITIES


23/28

MISSION STATEMENT

The Oce o Student Activities at John Carroll University

oers programs and services that help to inspire students to

excel in learning, leadership, and service in the region and in

the world.

GOALS FOR 2012-2013

Implement the new LoboLink web portal system

or student organizations.

Evaluate Student Union Programming Board major events

and make changes where necessary.

Implement orientation program or newly recognized

student organizations.

Implement raternity and sorority new member program

and standards system to educate new members and aid in

accountability.

Restructure iLead to incorporate the Bystander

Intervention program.

POINTS OF PRIDE

Homecoming and Family

Weekend CollaborationFirst-time collaboration o two campus traditions proved to be

a un-flled weekend or amilies, students, and alumni as well

as a good opportunity to share resources.

Streak the VoteThrough our Streak the Vote campaign, we almost doubled

the number o students who registered to vote. 145 registered

in 2012, up rom the 76 registered in 2011.

Release o LoboLink or

Student OrganizationsPartnered with the Integrated Marketing and Communications

sta to create LoboLink, a homegrown, no-cost student

organization social and communications network.

Greek Lie Leadershipand Service ContributionsThe Greek Leadership Retreat was resurrected this year with

35 executive board members in attendance. In addition,

more than 80 raternity and sorority leaders participated in

the Cultivating Community Day sponsored by the Center or

Service and Social Action.

DATA POINTS

Key Findings o Greek Lie Survey Members reported that the top fve strengths o the JCU

Greek community were: lie-long riendships, leadership

skills, social lie, service, and group belonging. The top fve

weaknesses were public perceptions, lack o University and

administrative support, social isolation, lack o unity, and

social unctions involving alcohol.

Fity-fve percent o the participants have heard aculty

make positive comments about Greek Lie, however, only

10 percent o those surveyed have heard aculty members

encourage students to join Greek organizations.

Program Board Survey Results While 39 percent o students surveyed regarding campus

events have attended one to our events, 23 percent o

students have attended fve or more.

39 percent o students would preer to attend events on

Thursday evenings, 30 percent preerred to attend events

on Friday evenings, and only eight percent on Saturdayevenings.

The top-rated type o event was o-campus events, with

32 percent o students ranking that as their top choice. The

next most popular choices were hobby/crating nights (19

percent) and musicians/novelty (11 percent).

Students reported that the top ways they hear about

programs are: Weekend Wowzer (82 percent), banners in

the atrium (52 percent), stall seat journals (43 percent), and

word o mouth (40 percent).

Coming into college, I had expected to learn so much in my

classes and rom my proessors. Granted, as a Boler student I

have acquired a plethora o knowledge about the business world.

What has surprised me the most during my time here at Carrollis that I have learned 10 times as much valuable knowledge

and skills in my extra-curricular activities. As vice president o

Sigma Phi Epsilon, I was essentially running a business with a

budget o more than $10,000. During my time on Orientation

Staf, I learned how to work with a varying degree o people,

rom students to parents, to even co-workers. Currently at my

internship at GE, Im using these skills. Its unny how that works.

- Tyler McTigue 14

My college experience has been enriched due to my

involvement in various co-curricular activities. Since stepping

oot on campus reshman year, being involved has enabled me

to learn leadership skills, meet new people and create positivechange that will impact uture generations o Blue Streaks. In

retrospect, throughout my our years, I have been involved with

projects and initiatives that have strengthened my organization,

time management, detail orientation, cultural competency,

service to others, and stress management skills, as well as

teaching me how to learn rom mistakes. Undoubtedly, each

o these skills will allow me to take initiative, pursue excellence

relentlessly, and lead through serving others.

- Curtis Walker 13


24/28

The 2012-2013 academic year was a period o increased visibility

o and participation in leadership programs. This includes

the successul expansion o the variety o students who were

recognized at the annual leadership recognition program, an

increase in leadership positions that were involved in the bi-

annual LAUNCH program (Leaders Always Undertake New

Challenges), and the successul transition o another student

cohort into the Leadership Scholars Program (LSP). Kevin Wallace

joined me as the new co-director o the LSP and also serves as

the director o the Leadership Minor. Additionally, leadership

programs as a whole saw an increase in student participation

across levels and all programs.

An exciting addition to the New Student Orientation program

was the development and inclusion o a one-hour program

that ocused on vocation titled Your Personal Journey. This

collaborative program provides students with the opportunity

to refect on their values, the vocations o those around them,

and their personal goals, both individually and within a small

group setting. This session allowed students to begin to prepare

or meetings with their aculty academic advisors to select all

semester courses.

- Kyle ODell, Director

ORIENTATION &LEADERSHIP


25/28

MISSION STATEMENT

The Oce o Orientation and Leadership Programs provides

students with opportunities to enhance the knowledge and

skills that will lead them to be reective and collaborative

change agents who identiy themselves as leaders. The

oce also assists incoming students in making a successul

transition to the John Carroll community by providing

students with opportunities to meet other students, becomeamiliar with the John Carroll mission, and learn about the

resources available on campus.

GOALS FOR 2012-2013

Develop a system or collecting and organizing longitudinal

data rom leadership program participants.

Collaborate with the Department o Recreation to tie

leadership skills into recreational programming.

Help the new co-director o the Leadership Scholars

Program transition into the position and together review

goals.

POINTS OF PRIDE

Provided Student Group-specic

Leadership ProgramsCollaborated with oces on campus, including the Center

or Service and Social Action (CSSA) and various student

organizations, to provide targeted leadership development or

their respective student groups.

Ohio Freedom TourSuccessul Mandel Grant-unded program educated eight

JCU students about Ohios role in the Underground Railroad,

including visits to Ripley, a prominent city or slave crossings

along the Ohio River and the National Freedom Center in

Cincinnati.

Your Personal Journey

Added session to the New Student Orientation program,

which provided students with the opportunity to reect on

their personal vocation and sense o calling.

DATA POINTS

The main assessment project this year ocused on the Tier

IV Leadership Program, Leadership in Action. This advanced

leadership program educates participants about ethical-

decision making utilizing a model proposed by Dr. Bruce

Weinstein. Students are asked to reect on the fve tenets

o the model and then drat a case study each week (fve in

total) that incorporates each principle into a situation thata typical college student could ace. The fve tenets are: 1)

Do no harm; 2) Make things better; 3) Respect others; 4) Be

air; and 5) Be loving. The case studies were analyzed and

it was discovered that the students were able to articulate

situations in which college students might fnd themselves

regarding the frst our tenets. In regards to the principle

Be loving, students seemed to have a more dicult time

in moving beyond a more relationship-based defnition o

love to a more expansive, universal, and ethical way o

addressing the concept.

In regards to orientation, the ocus was on increasing

students knowledge o JCUs mission and Jesuit Catholic

identity. When students were asked what the three main

parts o the JCU mission are, 87 percent identifed learning

(or academics); 77 percent identifed service (or helping

others); and 71 percent identifed leadership (or change).

When asked i JCU is Jesuit, Catholic, or Jesuit and Catholic;

54 percent selected Jesuit and Catholic; 26 percent selected

Jesuit; and 20 percent selected Catholic.

Over the past three years, I had the privilege o participating

in ve dierent leadership programs. These programs not

only showed me how to extract helpul leadership tips

and inspiration rom unsuspected places, but also gave

me a greater understanding o my personal strengths and

weaknesses. They urthered my exploration o leadership

by teaching me how to apply what I had previously learned

to real-lie situations. Completing these programs has

transormed me into a wiser, more capable leader as well as

a more sel-aware person and helped me to become better

connected in the JCU community. I will carry the lessons I

learned during my reshman year in these leadership programs

through graduation and beyond.

- Rachael Dittmar 14


26/28

The 2012-2013 academic year brought opportunities

or new beginnings at the University Counseling

Center (UCC). The creation o the rst UCC Student

Advisory Committee helped us incorporate student

eedback and involvement into outreach eorts and

led to innovative programs such as Music4Wellness

and Beyond the Blues. We again saw an increase in

requests or consultations rom aculty, sta, and

parents, and we look orward to rening our services

or these constituents. We also had the opportunity

to bring new talent to our sta this year with the

addition o hal-time psychologist, Dr. Beena Persuad,

and we look orward to the addition o Dr. Mark

Onusko or the 2013-2014 year. We are condent they

both will help us continue to provide high quality

counseling support or our students.

- Mary Beth Javorek, Director

UNIVERSITY

COUNSELING

CENTER


27/28

MISSION STATEMENT

The mission o the University Counseling Center is to oster

the growth o students within the context o the whole person

- enhancing their emotional, spiritual, intellectual, and social

development in order to acilitate the achievement o their

academic and personal goals.

GOALS FOR 2012-2013

Conduct a successul search and hire a third clinical sta

member.

Re-establish working partnerships and communication

with key departments both within and outside the

Division o Student Aairs.

Work collaboratively with aculty in the Psychology

Department on an anti-stigma campaign regarding

mental health issues.

POINTS OF PRIDE

Instituted the rst UCC Student

Advisory Committee.This group consisted o six undergraduate students who

met regularly with our sta to provide student perspective

and eedback on UCC services and assist in planning and

acilitating educational outreach programs.

Anti-stigma campaign on mental health issuesCollaborated with aculty in the Psychology Department

to plan, promote, and acilitate three events as part o this

campaign. The events included More Than Just the Blues:

Depression Awareness (70 students), Body Beautiul: Eating

Disorder Awareness (85 students), and Focus on ADHD

(70 students).

Mindul Nation PresentationCongressman Tim Ryan presented scientifc fndings

supporting the relationship between mindulness and

the reduction o stress and improved perormance, using

anecdotes rom the military, boardrooms, Congress, and

education.

Launched the Music4Wellness

student playlist and website.Diana Le, a music therapist, gave a presentation on using

music to improve studying and ones mood.

DATA POINTS

The UCC Satisaction Survey showed that the vast majority

o respondents held a positive view o the UCC and were

satisfed with the counseling services they received.

96 percent o the respondents elt that the UCC was

a necessary service at the University.

98 percent rated their overall counseling experience

as positive.

96 percent agreed that the counseling services they received

met their needs, and would reer a riend to the UCC.

87 percent agreed that counseling helped them learn new

coping skills.

83 percent elt that counseling helped them stay at, or

adjust to, John Carroll.

Students were also asked to write in suggestions on how to

improve the UCC, and their responses were grouped into our

general categories.

42 percent asked or more counselors and/or more

counseling sessions.

19 percent suggested that the UCC do more to publicizeits services.

12 percent suggested changes to our webpage.

Students were also asked to complete the ollowing

statement: Counseling helped me to learn____________.

- 95 percent listed positive skills they had learned

through counseling.

In April 2013, the University Counseling Center conducted an

online student survey, which included an item where students

were invited to complete the ollowing statement: Counseling

helped me to learn __________. Below is one o the

anonymous student responses.

Counseling helped me to learn to value mysel and to not

always be a people pleaser. I think I learned how to stand

as a condent woman and to have aith and conviction in

my decisions and behavior. I have learned to accept the

things I cannot change in my lie, but to also have aith to

make positive changes to the aspects o my lie that I can

determine.

- Anonymous JCU student


28/28

S T U D E N T A F F A I R S A N N U A L R E P O R T

student affairs annual report, 2012-2013

Documents