Student Account Functional Lead (Internal Only)

Closes: Monday, April 2, 2018

(Job #18-19) Administrative Analyst/Specialist II (AA/S II), Student Account Functional Lead, $4,693 -

$7,769/month. (Appointments are normally made at the beginning of the salary range.) This is a full-time, 12

-month, exempt position with a one-year probationary period in Student Financial Services. This position is an in-

ternal only search, open only to current HSU employees.

Position Summary: Under the general supervision of the Manger of Student Financial Services, this position

provides administrative and analytic support to the department. Performs duties involving daily, monthly, quarterly,

and annual processes with the PeopleSoft student system, the CASHNet cashiering system, and the Raiser’s Edge

donor database. The AA/S II is the subject matter expert within Student Financial Services providing both function-

al and technical support to the functionality of the system as related to fee assessments, fee waivers, holds, commu-

nication, ACH direct payment, billing, tax forms, collection activity, student account activity, application of pay-

ment and prioritization, student activity guide, etc. The subject matter expert’s responsibilities include evaluations,

detection of errors and irregularities, and suggested solutions for the appropriate application of the student system.

The position will also act as the lead for the Cashier’s Office. These responsibilities include scheduling, job assign-

ments, resolving issues, cash reconciliations, business process improvements, and updating business process guides

and desk procedures.

Minimum Qualifications:

General knowledge and skills in student financial services, with a foundational knowledge of public administration

principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree OR

through a combination of education and work experience which provides the knowledge, skills, and abilities re-

quired for this position – primarily the ability to provide program leadership of a strategic nature through planning

activities, and the analysis, development, and evaluation of highly complex programs.

Knowledge, Skills & Abilities

Knowledge of computing systems and automated, networked environments.

Thorough knowledge of PeopleSoft integrated software system including: experience with configuring busi-

ness processes, maintaining fee tables, automating processes, implementing new functionality, communication

generation, and testing systems upgrades.

Ability to establish, maintain cooperative working relations and communications with diverse population of

students, faculty, staff, community and outside organizations.

Ability to effectively learn, interpret and apply program rules, regulations, and CSU policies into the business

processes of the department.

High level of independent problem solving, active decision making, judgment, and technical skills.

Thorough knowledge of ICSUAM cash handling policy including experience with implementing best business

practices procedures, standard cash handling internal control, segregation of duties and PCI Compliance.

Ability to prioritize tasks to meet deadlines; ability to multi-task; excellent organizational skills and attention

to detail.

Moderate to advanced electronic spreadsheet skills and word processing

Ability to function independently with minimal guidance and supervision.

Ability to effectively present ideas and concepts in written or presentation format and use consultative and fa-

cilitation skills to gain consensus

Preferred Qualifications

Bachelor's Degree

Two years of progressively responsible administrative experience, including analysis, evaluation, report gener-

ation, and independent performance.

Experience with developing and implementing processes to incorporate sustainability practices within the de-

partment and quality improvements.

(Continued on reverse)

Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural

diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu.

Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color,

national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran

status, or any other legally protected status.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set

forth in CSU Executive Order 1083 as a condition of employment.

It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies.

Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualify-

ing--will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agree-

ments. However, positions are open to all interested applicants, both on and off campus.

Class Code: 1038

Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. Humboldt State University requires that background checks be completed

for all new hires. This process includes a criminal records check and verification of employment history and education. Certain positions may also require a credit check, motor

vehicle report, and/or fingerprinting through Live Scan service. The appointment of an applicant to this position is contingent upon the applicant providing the required information to

complete a background check, and upon the results containing no adverse findings that may affect this appointment. Publication Date: March 19, 2018

Application Procedure: To apply, qualified candidates must electronically submit the following mater ials

through Interfolio:

http://apply.interfolio.com/49702

Letter of Interest

Resume or Curriculum Vitae

Contact information for at least three professional references

HSU Employment History Form (https://forms.humboldt.edu/employment-history-form)

(NOTE: This form replaces the HSU Employment Application form, which should no longer be used. Down-

load the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is filled

out on line (accessed via a web browser), content WILL NOT be saved.

The Human Resources & Academic Personnel Services office (located in Siemens Hall room 212) has a comput-

er station and front office staff available for applicants requiring assistance.

Application Deadline: The deadline to submit application mater ials is 11:59 p.m. on Monday, Apr il 2,

2018. To be notified in the event this recruitment re-opens for a subsequent review of applications, send an email

to careers@humboldt.edu that includes the job number (18-19) and applicant’s last name in the subject line of the

message.

HSU is committed to enriching its educational environment and its culture through the diversity of its staff, facul-

ty, and administration. Persons with interest and experience in helping organizations set and achieve goals rela-

tive to diversity and inclusion are especially encouraged to apply.