structured collaboration: workshopping skills for experience design
TRANSCRIPT
![Page 1: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/1.jpg)
STRUCTURED COLLABORATION
WORKSHOPPING SKILLS FOR EXPERIENCE DESIGN
Emily Bowman @awesomania
![Page 2: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/2.jpg)
HI. I’M EMILY.AND I’M A UX ARCHITECT.
Emily Bowman @awesomania
![Page 3: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/3.jpg)
OBLIGATORY CLIENT LOGO SLIDE
Emily Bowman @awesomania
PARTICIPATORY DESIGN
DESIGN IDEATION
RESEARCH ANALYSIS
RESEARCH ANALYSIS
RESEARCH ANALYSIS
JOURNEY MAPPING
DESIGN SOLUTIONS
DESIGN IDEATION
![Page 4: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/4.jpg)
YOU NEED SKILLZ
Emily Bowman @awesomania
![Page 5: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/5.jpg)
WORKSHOPS ARE POWERFUL
because…
Emily Bowman @awesomania
![Page 6: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/6.jpg)
SHARED VISION
give others a voice, gather buy-in
Emily Bowman @awesomania
![Page 7: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/7.jpg)
DIVERSIFYmany ideas better ideas
Emily Bowman @awesomania
![Page 8: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/8.jpg)
HARDER BETTER FASTER
STRONGERneed i say more?
Emily Bowman @awesomania
![Page 9: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/9.jpg)
YOU NEED SKILLZ
Emily Bowman @awesomania
![Page 10: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/10.jpg)
DESIGN SKILLZ
making a plan
designing the process
Emily Bowman @awesomania
PEOPLE SKILLZ
owning the room
building consensus
sharing the outcome
![Page 11: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/11.jpg)
Emily Bowman @awesomania
MAKING A PLANGETTING YOUR DUCKS IN A ROW
![Page 12: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/12.jpg)
WHOWHA
TWHE
NWHEREW
HY Emily Bowman
@awesomania
stakeholders, clients, users?format, methods, constraints?at what point in the process?best space for the job?goals, desired outcomes?
![Page 13: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/13.jpg)
WHOstakeholders, clients, users?
Emily Bowman @awesomania
![Page 14: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/14.jpg)
BE SELECTIVE Emily Bowman
@awesomania
![Page 15: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/15.jpg)
TWO PIZZASMAX
Emily Bowman @awesomania
imgur, soulstem
![Page 16: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/16.jpg)
BEWARE THE HIPPO
Emily Bowman @awesomania
![Page 17: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/17.jpg)
A FEW TIPS FOR HIPPOS
know them
set expectations that data > opinion
use a democratic decision making model
![Page 18: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/18.jpg)
WHATformat, methods,
constraints?
Emily Bowman @awesomania
![Page 19: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/19.jpg)
YOU NEED AN AGENDA
![Page 20: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/20.jpg)
WHENat what point in the
process?
Emily Bowman @awesomania
![Page 21: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/21.jpg)
WHEN YOU NEED TO FIGURE SOMETHING OUT
Emily Bowman @awesomania
USER NEEDS
DESIGN IDEAS
RESEARCH
INSIGHTS
TECHNICAL SOLUTIONS
![Page 22: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/22.jpg)
WHEREbest space for the job?
Emily Bowman @awesomania
![Page 23: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/23.jpg)
NOT HERE Emily Bowman
@awesomania
![Page 24: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/24.jpg)
WHYgoals, desired outcomes?
Emily Bowman @awesomania
![Page 25: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/25.jpg)
IDEASINSIGHT
SCLARITYSOLUTIO
NS
Emily Bowman @awesomania
![Page 26: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/26.jpg)
SOME POSSIBLE GOALS
a set of actionable insights
a well-defined feature idea
one or two design approaches
a list of technical requirements
Emily Bowman @awesomania
![Page 27: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/27.jpg)
DESIGNING THE PROCESS
DETAILS, DETAILS, DETAILS
Emily Bowman @awesomania
![Page 28: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/28.jpg)
AT THE VERY LEAST
interactive
involves everyone
there is a result
Emily Bowman @awesomania
![Page 29: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/29.jpg)
LET YOUR GOALS BE YOUR GUIDE
Emily Bowman @awesomania
![Page 30: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/30.jpg)
IDEASINSIGHT
SCLARITYSOLUTIO
NS
Emily Bowman @awesomania
experimenting & practicingreflecting on experienceassimilating & conceptingplanning for application
![Page 31: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/31.jpg)
IDEAS
design jam
cover story
INSIGHTS
go around the room
empathy mapping
SOLUTIONS
lean user testing
user story writing
CLARITY
affinity clustering
task analysis
Emily Bowman @awesomania
![Page 32: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/32.jpg)
ANY OTHER IDEAS?
Emily Bowman @awesomania
![Page 33: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/33.jpg)
Emily Bowman @awesomania
![Page 34: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/34.jpg)
OWNING THE ROOM
YOU’RE THE BOSS
Emily Bowman @awesomania
![Page 35: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/35.jpg)
BE THE BOSSor one of them anyways…
Emily Bowman @awesomania
![Page 36: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/36.jpg)
SET THE RULES
prep them ahead of time
make it clear
deputize the group
Emily Bowman @awesomania
![Page 37: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/37.jpg)
ACTIVELY MANAGE YOUR TIME
Emily Bowman @awesomania
![Page 38: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/38.jpg)
DEALING WITH TROUBLEMAKERS
validate
put ‘em in pairs
give them special attention
Emily Bowman @awesomania
![Page 39: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/39.jpg)
BUILDING CONSENSUS
CAN’T WE ALL JUST GET ALONG?
Emily Bowman @awesomania
![Page 40: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/40.jpg)
DECIDE HOW
TO DECIDE Emily Bowman
@awesomania
![Page 41: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/41.jpg)
DISSENT
record opposing viewpoints
measure conviction
leave a backdoor
AMBIVALENCE
everyone contributes
pros vs. cons
take a break or revisit
Emily Bowman @awesomania
![Page 42: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/42.jpg)
SHARING THE OUTCOME
EVERYONE’S A WINNER
Emily Bowman @awesomania
![Page 43: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/43.jpg)
Emily Bowman @awesomania
BEHOLD THE POWER OF POST-ITS
![Page 44: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/44.jpg)
Emily Bowman @awesomania
NEW TOOLS OF THE TRADE
![Page 45: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/45.jpg)
THE 3 R’S
REPORT
Emily Bowman @awesomania
REFLECT
REVISE
![Page 46: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/46.jpg)
YOU GOTSKILLZ!
Emily Bowman @awesomania
making a plan
designing the process
owning the room
building consensus
sharing the outcome
![Page 47: Structured Collaboration: Workshopping Skills for Experience Design](https://reader034.vdocuments.us/reader034/viewer/2022052700/55c6cf82bb61eb997c8b45aa/html5/thumbnails/47.jpg)
THAT’S ALL FOLKS
GO FORTH AND WORKSHOP
Emily Bowman @awesomania