streamer lto-3 400/800 gb full height -...

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Operating Manual

English

STREAMER LTO-3 400/800 GB Full Height

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... any technical problems or other questions you need clarified? Please contact our Help Desk (see warranty card). The latest information on our products, tips, updates, etc., can be found on the Internet under: www.fujitsu-siemens.com

Dieses Handbuch wurde auf Recycling-Papier gedruckt. This manual has been printed on recycled paper. Ce manuel est imprimé sur du papier recyclé. Este manual ha sido impreso sobre papel reciclado. Questo manuale è stato stampato su carta da riciclaggio. Denna handbok är tryckt på recyclingpapper. Dit handboek werd op recycling-papier gedrukt. Herausgegeben von/Published by Fujitsu Siemens Computers GmbH Bestell-Nr./Order No.: S26361-H945-V200 Printed in the Federal Republic of Germany AG 0906 09/06

STREAMER LTO-3 400/800 GB OPERATING MANUAL

STREAMER LTO-3 400/800 GB

OPERATING MANUAL

September 2006 edition

Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Other software and hardware names referred to in the manual are generally also registered trademarks whose use is also subject to legal conditions.

Copyright 2006

All rights, including rights of translation, reproduction by printing, copying, or similar methods, in part or in whole, are reserved.

Offenders will be liable for damages.

All rights, including rights created by patent grant or registration of a utility model or design, are reserved.

Delivery subject to availability. The right to technical modification is reserved.

This manual was produced by cognitas Gesellschaft für Technik-Dokumentation mbH www.cognitas.de

S26361-H945-V200 English

Contents Introduction ...........................................................................................................................................1

Functions ......................................................................................................................................1 Notational conventions..................................................................................................................2

Important notes .....................................................................................................................................2 Safety ............................................................................................................................................2 Manufacturer’s notes ....................................................................................................................3 Environmental protection ..............................................................................................................3 Cleaning notes ..............................................................................................................................5 Notes on working with magnetic tape cartridges...........................................................................6

How to order magnetic tape cartridges and cleaning cartridges...........................................6 Installing the streamer...........................................................................................................................6

Setting jumpers .............................................................................................................................8 Installing the streamer.................................................................................................................10 Connecting the streamer.............................................................................................................10

Using the streamer..............................................................................................................................11 LCD display.................................................................................................................................11 OK indicator ................................................................................................................................12 Status indicator ...........................................................................................................................13 Function key/Control button ........................................................................................................14 Handling magnetic tape cartridges .............................................................................................15

Loading a cartridge .............................................................................................................15 Cartridge ejection during normal operation.........................................................................15 Using cartridge write protection ..........................................................................................16 Emergency unload of magnetic tape cartridge ...................................................................16

Carrying out service functions.....................................................................................................17 Troubleshooting ..................................................................................................................................19 LED display: important status codes and error codes.........................................................................24 Technical data.....................................................................................................................................25

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Introduction The STREAMER LTO-3 400/800 GB Full Height is a drive for magnetic tape cartridges with a storage capacity of 400 Gbyte (without compression) or 800 Gbyte (with 2:1 compression). The drive is a mass storage which is especially suited for the following applications: ● Backup of hard disk drives ● Data archiving ● Data exchange ● Software distribution ● Emergency recovery

Functions

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In order to operate the streamer, the computer must therefore have a SCSI host adapter and the appropriate SCSI drivers must be installed.

The streamer is equipped with the following properties/functions: ● a SCSI interface of the type Ultra160 Wide LVD/SE (Low Voltage Differential or Single-Ended). ● a memory capacity of 400 Gbyte (without compression) or 800 Gbyte (with 2:1-compression). ● a 68-pin Wide SCSI port ● a maximum continuous data transfer rate of up to 80 MB per second without compression ● an internal buffer of 128 MB This manual contains all the information you require to install and operate the streamer. To install the drive, you need some knowledge of hardware. Make sure you observe the instructions in the "Important notes" chapter of your computer's operating manual.

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In the event of any problems occurring, please contact your sales outlet or your customer service center.

Further information How to mount a drive in the computer is described in the following manuals:

− Operating manual for your computer − Technical Manual for your computer

Information about the SCSI interface can be found in the following manuals:

− Technical Manual for the SCSI board − Operating manual for your computer − Technical Manual for your computer

For information on the required SCSI drivers and the backup software, refer to the software documentation.


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Notational conventions In this manual the following notational conventions can be found:

!

Indicates information which is important for your health or for preventing physical damage. Failure to follow the instructions may lead to loss of data, invalidate your warranty, destroy the notebook, or endanger your life.

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Indicates important information, which is required to use the system properly.

► Text which follows this symbol describes activities that must be performed in

the order shown. This font represents outputs on the screen. This font indicates names of programs, commands or menu items. "Quotation marks" indicate names of chapters, hard disks, CD, DVD and terms that are being

emphasized.

Important notes

!

In this chapter you will find information regarding safety which is essential to take note of with your drive.

Safety This device complies with the relevant safety regulations for data processing equipment, including electronic office machines for use in an office environment. If you have any questions, contact your sales outlet or your customer service center. • This device has been developed for use in approved systems with a fire-proof casing (in

accordance with IEC 950 / EN 60950). • Please observe the notes on power loss and environmental conditions in the "Important notes"

chapter of the computer's operating manual. • Please observe the safety information provided in the "Important notes" chapter in the

computer’s operating manual.


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Manufacturer’s notes

CE certificate

The shipped version of this drive complies with the requirements of the EC Guideline 89/336/EEC "Electromagnetic compatibility". Compliance was tested in a typical system configuration. When installing the drive, observe the specific installation notes in the Operating Manual or Technical Manual for the receiving device.

Environmental protection

Environmentally friendly product design and development This product has been designed in accordance with the Fujitsu-Siemens Computers standard ”environmentally friendly product design and development". This means that the designers have taken into account decisive criteria such as durability, selection of materials and coding, emissions, packaging, the ease with which the product can be dismantled, and the extent to which it can be recycled. This saves resources and thus reduces the harm done to the environment.

Notes on saving energy Devices that do not have to be switched on permanently should not be switched on until they are used and should be switched off during long breaks and upon completion of work.

Notes on packaging Please do not throw away the packaging. We recommend that you do not throw away the original packaging in case you need it later for transporting your system unit. If possible, the system unit and the devices should only be transported in their original packaging.

Notes on dealing with consumables Please dispose of printer consumables and batteries in accordance with local government regulations. Lithium batteries may not be disposed of with household rubbish according to the EU directive They must be disposed of in accordance with local regulations concerning special waste. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead The following applies for Germany: – Private consumers can return batteries free of charge after use at the point of sale or in its immediate vicinity. – The final consumer is obligated to return defective or used batteries to the seller or to the return points established for this purpose

Notes on labeling plastic casing parts Please avoid sticking your own labels on plastic casing parts wherever possible, since this makes it difficult to recycle them.


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Restriction on the use of dangerous materials in electrical and electronic devices (ROHS)

In accordance with EC directive 2002/95/EC, the internal magnetic tape drive is subject to restrictions on the use of certain dangerous substances in electrical and electronic devices.

Take-back, recycling and disposal

The device may not be disposed of with household rubbish. This appliance is labeled in accordance with European Directive 2002/96/EC concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. To return your used device, please use the return and collection systems available to you. You will find further information on this at www.fujitsu-siemens.com/recycling

For details on take-back and reuse of devices and consumables within Europe, see the manual „Returning used devices“, contact your Fujitsu Siemens Computers branch office/subsidiary or our recycling center in Paderborn: Fujitsu Siemens Computers Recycling Center D-33106 Paderborn phone: ++49 5251 8 18010 fax +49 5251 818015


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Cleaning notes To ensure proper data processing, cleaning of the write/read heads is requested.

!

● Do not carry out preventative cleaning. ● Wait until the drive requests cleaning:

– A "C" appears on the LCD display and the status indicator flashes amber, once every second.

– The TapeAlert flag number "20" (hexadecimal number: 14h) is output together with the TapeAlert flag "Clean now". Therefor Software support is necessary.

● The drive should be cleaned immediately following the request. ● Only use cleaning cartridges of the type "LTO Cleaning Cartridge". ● Do not carry out wet cleaning!

1

► To clean the write/read head place the

cleaning cartridge into the drive bay. The drive automatically carries out cleaning in less than two minutes and then automatically ejects the cartridge.

1 = drive bay

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Cleaning cartridges may be subject to variations in quality. This can lead to restrictions in maximum use. ► Please read the leaflet included with the cleaning cartridge your have selected for

information on maximum use. The drive will automatically eject an expired cartridge.


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Notes on working with magnetic tape cartridges Although magnetic tape cartridges do not require any special maintenance, some basic rules should be followed:

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General • The cartridges must be kept out of direct sunlight. • The cartridges are not to be placed near magnetic fields. • Avoid heavy mechanical loading. • Do not insert damaged magnetic tape cartridges in the drive.

Failure to observe this warning may lead to the warranty for the drive being voided. • Avoid major, short-term temperature fluctuations. Condensation must be avoided!

When operating • The cartridges are not to be operated in high-humidity and in dusty environments. • Do not remove the magnetic tape cartridge from the drive while it is being read or

written. • Do not switch off the system while a magnetic tape cartridge is being read or written. • Always leave the protective cover over the opening for the write/read head. Never

touch the magnetic tape. ● New magnetic tape cartridges should be acclimatized to the ambient temperature up

to four hours prior to use.

Storage • Always observe the conditions for storing archiving cartridges (see the chapter

"Technical data"). • The cartridges are not to be stored in high-humidity and in dusty environments. • Always keep the magnetic tape cartridges in the protective covers provided. • The cartridges must never be stored in high temperatures. • Do not store magnetic tape cartridges in stacks of more than six high. ● Condensation must be avoided!

The maximum capacity of 400/800Gbyte can be reached, for example, when a magnetic tape cartridge of the type "LTO-3" is used.

!

The use of unsuitable cleaning methods can result in drive failure and void the warranty.

How to order magnetic tape cartridges and cleaning cartridges

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Magnetic tape cartridges and cleaning cartridges (for dry cleaning) can be ordered with the Fujitsu Siemens Computers price list (SysARC, PC-ARC). The offered types of magnetic tapes complies with the requirements of the drive.

Installing the streamer

!

When installing the streamer, make sure the that ventilation slits (1) on the front of the streamer are not blocked or that the streamer is sufficiently cooled. Please note the information provided in the operating manual of the computer or in the "Safety" booklet.


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The following steps must be performed to install the streamer: • Setting jumpers • Installing the streamer • Connecting the streamer

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Current drivers, firmware and fools are on: ● the TapeSupport CD ● on the Internet www.fujitsu-siemens.com/support ● on the Internet ftp://ftp.fujitsu-siemens.com/fsc/supportcds/


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Setting jumpers The streamer can be set by means of jumpers.

TERM

PO

WE

R

SCSI ID

Position of jumpers on back of drive (example setting)


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SCSI address Every device on the SCSI bus must have its own SCSI address (ID). The SCSI address (ID) of the drive is preset to 6. If the preset SCSI address is already assigned to another SCSI device, the address setting of the streamer must be changed with the jumpers (see the following illustration). You can set the SCSI ID by placing jumpers on the SCSI ID connector.

5

0 1 2 3

4 6 7

8 9 10 11

12 13 14 15

SCSI addresses 0 to 15

Termination/terminating resistor The last device at both ends of the SCSI bus must be equipped with a terminating resistor. Devices that are not connected to the end of the SCSI bus must not be terminated. If you run the streamer as the last device on the SCSI bus, you must connect an active wide SCSI terminating resistor to the SCSI interface of the drive. The active wide SCSI terminating resistor can either be integrated in the SCSI cable or be connected as a separate connector.

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The streamer has no integrated terminating resistor.


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Terminator Power (TERMPOWER) The TERMPOWER jumper sets the power supply for the terminating resistors on the SCSI bus. The terminating resistors can be provided with power by the streamer or the SCSI bus.

Jumper not inserted (default setting)

= power supply from SCSI bus (Host)

Jumper inserted = Power supply from the streamer

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TERMPOWER should be supplied by the SCSI bus (bus controller) whenever possible.

Installing the streamer The streamer requires a 5 ¼" mounting location of full height. It can be installed horizontally or vertically.

!

When installing the streamer, please observe the following: • The ventilation slots on the streamer must remain clear.

or • The streamer must be cooled sufficiently.

! The streamer must not installed headfirst.

► Install the streamer as described in the Operating Manual or Technical Manual for the

computer.

Connecting the streamer

1

2

► Plug the power supply cable (4-pin) into the

power supply socket of the streamer (1). ► Plug the Wide SCSI cable (HD 68, 68-pin)

into the Wide SCSI interface of the streamer (2).


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Using the streamer Drive operation refers to the use of the following displays on the front: ● LCD display ● OK indicator ● Status indicator ● Function key/Control button

43

5

12

1 = LCD display 2 = OK indicator 3 = Status indicator 4 = Function key/Control button 5 = drive bay

LCD display On the LCD display the following information are displayed: ● status information and error conditions ● diagnostic- and service functions (only in service mode)

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If you require additional information, please contact your customer service center.


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OK indicator The indicator glows red if an internal drive dump is available following a special state. Drive dump: when the drive detects a permanent error and displays the error code, a drive dump ist forced automatically. All internal drive registers and control memories are saved. This memory reads out an included software and makes it accessible so that you can save it at a location of your choice. Existing dumps are displayed on the OK indicator. ► Install this included software to read out the dump. The drive dump is carried out via the included software. ► Save the drive dump at a location of your choice (hard disk, removable medium etc.). ► Send the drive dump you have read out with the software to the Hotline by email for evaluation. The evaluation is carried out by the trained service technician.

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The user can force a drive dump at any time via the function key or via the supplied software.

Contact your customer service center.

!

All error dumps previously carried out are overwritten during a forced dump.


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Status indicator The status indicator is a light-emitting diode (LED) that supplies information on the state of the drive. The indicator can be green or amber, and it can flash or light up continuously. Status indicator LCD display Drive state

The indicator does not light up

OFF The drive is switched off.

The indicator lights up green OFF The drive is ready for use ● to accept a cartridge ● for backup/restore after accepting a

cartridge

The indicator flashes green: OFF A magnetic tape cartridge is being drawn in or ejected or A magnetic tape cartridge is being read or written. or A magnetic tape cartridge is being rewound.

The indicator lights up amber Red numbers or letters. The drive restarts or is in the service mode.

The selected function flashes.

The drive carries out the selected function while it is in the service state.

Display of error code. The drive shows error codes from the error code LOG.

"0" display flashes. The drive starts the service mode.

The indicator flashes amber:

– Once per second Display of error code.

A fault has occurred, error code. (see chapter "LCD display").

– Once per second "C" display lights up The drive must be cleaned. – Twice per second Display of function code

"2" or OFF The firmware is being updated.

– Twice per second OFF The drive discovers an error and carries out a firmware recovery. Reset occurs automatically.

– Twice per second "C" display flashes The drive requests that a cartridge be loaded.

– Twice per second OFF Drive dump in flash memory.


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Function key/Control button The control button can be used for two different functions: ● Normal operation (backup and restore, i.e. reading and writing) ● Service mode (calling and selecting service mode and service functions)

Function key/Control button How to call run function Rewind the tape in the cartridge and eject the cartridge from the drive.

Condition: the drive is in the operating mode. ► Press the function key/control button once. The status indicator flashes green while the drive rewinds and ejects the cartridge.

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During the rewind and ejection process the drive does not accept commands from the SCSI interface.

Switch the drive into the service mode.

Condition: the drive is in the operating mode. ► Make sure there is no cartridge in the drive. ► Press the function key/control button three times within 1.5

seconds. The drive is in the service mode when the status indicator lights up amber and "0" appears in the LCD indicator.

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When the drive is in the service mode, it does not accept commands from the SCSI interface.

Select and start service functions.

Condition: the drive is in the service mode. ► Press the function key/control button once a second to

increase the display character. ► When you have reached the character of the desired service

function, press and hold the function key/control button for three seconds.

The selected function starts. Exit service mode. Condition: the drive is in the service mode.

► Press the function key/control button once per second until the "0" display is obtained.

► Press and hold the function key/control button for three seconds.

The service mode is exited when the state indicator lights up green and the LCD indicator is blank.

Restart (reset) the drive

► Press and hold the function key/control button for ten

seconds. The drive saves a dump of the current state of the drive and then restarts to enable system communication.


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Handling magnetic tape cartridges Loading a cartridge

!

When inserting the magnetic tape cartridge, ensure that the label side is facing up. The side on which the magnetic tape is visible must be on the right.

► Slide the cartridge slowly into the drive until the autoload mechanism starts pulling the cartridge

in. The status indicator flashes green when the cartridge is pulled in. The status indicator lights up green when a magnetic tape cartridge is inserted and the drive is ready-to-operate.

Cartridge ejection during normal operation

► Press the function key/control button. The ongoing command is terminated and buffered data will be written to the tape. Then the band is rewound. This can take several minutes. The magnetic tape cartridge will then be ejected from the unloading mechanism. ► Remove the tape cartridge from the drive.

!

● Ensure that all system operations are completed. Otherwise a data loss can be the result.

● The ejecting cartridge can be locked with the system command Prevent. Unlock the the access via your application.


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Using cartridge write protection

Write protection should be enabled whenever you wish to protect the tape from accidental overwriting or deletion. When the tape cartridge is write-protected, the system can read data, but can neither overwrite nor delete data.

1

2

► Slide the write-protection switch to the right or left into the desired position.

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When the switch is set to the write-protection position (1), no data can be written to the tape.

When the switch is in the non-write-protected position (2), data can be written to the tape.

Emergency unload of magnetic tape cartridge

An emergency removal is possible. The emergency removal requires an extensive knowledge of the design of the drive. ► Contact your service point or hotline for this purpose.


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Carrying out service functions The functions listed below can only be used by the customer or user under certain conditions. The majority are intended for experienced repair technicians. Additional equipment is required in some cases for these functions.

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As a user, you can test the drive for possible error sources with Function 1 regardless of the operating system. All service functions important for the user are carried out by an included test software.

You can switch the drive into the service mode to run certain functions. ► Make sure there is no cartridge in the drive. ► Press the function button three times within 1.5 seconds to set the service mode. ► Press the function key/control button approximately every 1.5 seconds until the character code

for the desired function appears on the LCD indicator. ► Press the function button for approximately 3 seconds to start the test or the function (LCD

indicator flashes). With the status indicator flashing " C ", the drive requests a blank tape in accordance with the command.

Character code

Function

0 The drive is in service operation.

1 The drive carries out a self-test including accessing of the magnetic tape.

!

The tape is overwritten. ► Make sure that the tape is not write-protected.

2 Firmware Update (update should be carried out via the service software)

3 Create FMR Tape (record drive firmware on a tape)

4 Force Local Drive Dump

5 Copy Drive Dump (service technician)

6 SCSI Wrap Test Running (SCSI jumper required)

7 RS-422I Wrap Test Running (additional cable required)

8 Cancel FMR Tape (firmware tape is turned back into an operating tape.)

9 Display Error Code Log


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Character code

Function

A Delete Error Code Log

C Insert Cartridge into Tape Drive

E Cartridge and Media Test (about 15 minutes)

F Write Performance Test (about 5 minutes)

H

J Fast Read/Write Test (about 5 minutes)

L Load/Unload test

P Enabling Post Error Report

U Disabling Post Error Report

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If you require additional information on the functions and their execution, please contact your customer service center. A detailed description of the commands is available from the customer service center. Additional service functions are available. Contact your hotline.

! The magnetic tape used is overwritten in the self-test.


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Troubleshooting Getting Started: ► Check whether the drive is not ready for use or is not recognized. ► Check that you are using the latest version of the Primergy server firmware and host controller

firmware (SCSI, SAS or USB). Current drivers, firmware and fools you can get under www.fujitsu-siemens.com/support.

► Check that you are using the correct approved drivers of the operating system and the backup application. Current drivers, firmware and fools you can get under www.fujitsu-siemens.com/support.

► Check that you are using the correct service packs, patches or updates for the operating system and the backup application. For additional information, refer to the support pages of the operating system or backup application suppliers.

Drive is not ready for use or is not recognized ► Check whether the LED indicators of the drive are lighting during/after switching on the server.

If not, check that the cable for the power supply of the drive is correctly connected. ► Check whether the LED indicators of the drive are indicating a failure status. First eliminate this

failure status. ► If possible, carry out a self-test of the drive. ► For Microsoft operating systems: check whether a yellow exclamation mark or a red cross is

shown in the Device Manager next to a HOST controller or a drive. If so, uninstall and reinstall the drivers.

► Check whether the data line (SCSI, SAS or USB) is properly connected to the HOST controller and drive, and that none of the pins in the connector are bent.

► For SCSI: check whether the data line is connected on the LVD port of the Host controller. ► For SCSI: Depending on the configuration, an additional SCSI terminator may have to be

connected to the end of the data cable. ► For SCSI: check whether the setting of the SCSI ID is correct. The SCSI ID of the drive must

not be egal with the SCSI ID of the SCSI controller or other SCSI devices. ► Remove the tape from the drive. ► Restart your PRIMERGY server and ensure that the drive will be recognised. The drive should now be ready for operation. If not, please contact the FSC hotline.


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Device does not accept a medium ► Check whether the drive is not ready for use or is not recognized. ► Check whether the drive must be cleaned. To determine whether this is the case, check the

“Use Cleaning Tape” light. ► Use a new medium and check whether it is accepted. The drive should accept the medium now. If not, please contact the FSC hotline.

Device does not eject a medium ► Check whether the drive is executing a “Format Recovery”. Depending on the drive type, this

may take several hours, during which time the status indicator blinks constantly. The medium can only be removed after this process is completed.

The drive should eject the medium now. If not, please contact the FSC hotline.

The medium cannot be written ► Check whether the drive is not ready for use or is not recognized. ► Check whether the write protection of the medium is activated. ► Check whether the drive must be cleaned. To determine whether this is the case, check the

“Use Cleaning Tape” light. ► Use a new medium and check if it is accepted and if a write process is possible. The drive should write the medium now. If not, please contact the FSC hotline.

Problems with performance and with read/write operations. ► For SCSI: Check that the drive is connected to the correct SCSI port of the host controller

(onboard or PCI card). The drive should only be connected to the LVD port with the correct speed (Ultra2, Ultra160 or Ultra 320)!

► For USB: Check that the drive is connected to the correct USB port of the host controller (onboard or PCI network card). The drive should only be connected to the USB 2.0 port.

► For USB: Check whether the USB port of the host controller (onboard or PCI network card) to which the drive is connected is also connected to USB 1.1 devices. The drive must only be connected to the same bus as USB 2.0 devices.

► Check whether the drive must be cleaned. To determine whether this is the case, check the “Use Cleaning Tape” light.

► Check that the operating system has been configured to ensure that it performs at its maximum potential. For example, check the hardware compression, registry settings for SCSI and SAS block sizes (for SCSI Controller Adaptec 29160 and Fujitsu Siemens D1305, for example).


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► Check whether the data for the backup is defragmented and whether the data source (for example, the hard disk) can supply the data at a sufficient speed (performance of the data source, organisation/structure of the data).

► Check whether data can be compressed. If the data can be compressed, enable hardware compression on the drive. If the data cannot be compressed, disable hardware compression on the drive. Use the backup application to do so.

The drive should now perform as expected during read/write operations and no problems should occur If not, please contact the FSC hotline.

Device not detected by backup software ► Check whether the drive is not ready for use or is not recognized. ► Check that you are using the newest version of the backup software

For CA ARCserve 2000/BrightStore 9: ► Exit the Removable Storage Manager (RSM) service.

For NTBACKUP: ► Check that the Removable Storage Manager (RSM) was started and is running. NTBACKUP

does now work properly if this service is not running.


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LED trouble indicator The color and the status (lighting, flashing) of the status indicator can also indicate a problem. For additional information, refer to the table in chapter "Status indicator".

Problem Status indicator

What you can do...

A code is displayed in the LCD indicator .

flashes amber The drive detects an error or is directing you to an informational message. Further information about the die error codes and the resulting actions can be found in chapter "LED display: important status codes and error codes

The status indicator or the OK indicator does not react.

does not react The drive is switched off, defective or has no power. ► Check whether the drive is switched on. ► Check whether the power supply is functioning. ► Connect the drive with the functioning power

supply. ► If the problem persists, replace the drive.

The drive does not load a cartridge.

flashes green lights or flashes amber

One of the following has occurred: There is already a cartridge in the drive. ► Eject the cartridge before you insert another. The cartridge does not correspond to the scope of the drive ► Insert a cartridge recommended by Fujitsu

Siemens. The cartridge was inserted incorrectly. ► Insert the cartridge correctly. The cartridge is damaged. ► Insert another cartridge. The drive is damaged. ► Replace the drive. The drive has no power. ► Connect the drive to a power supply.

The drive does not eject a cartridge.

lights or flashes amber

The cartridge tape is gummy or defective. ► Press the function key/control button. ► Contact your customer service center.


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Problem Status indicator What you can do...

Your user software receives TapeAlert flags from the drive.


Tape AlertFlags show the application software unusual operating states as the demand to clean the drive. ► If they are not described in the application

software, please contact your customer service center.

The server reports SCSI problems.


► Contact your customer service center.

The LCD indicator shows codes, but the status indicator does not react.


The drive is damaged. ► Exchange the drive.

The drive does not respond to server commands.


The drive is in a offline service or error mode or is defective. ► Press and hold the function key/control button

for 10 seconds to force a drive dump and to make the drive available for the system.

► Restart the device driver of the system. ► Restart the system. ► If the drive does not react to systems

commands after a restart of the system, please contact your service technician.


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LED display: important status codes and error codes

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If you required additional information on the error codes and the resulting actions, please contact your customer service center.

Character code

Cause Response

0 no error appeared no action requested.

This code indicates that the drive was switched off and then on again, or that the test was completed and no error appeared.

1 Cooling fault ► Check the temperature conditions. ► Contact your customer service center.

2 Power supply fault ► Check the power supply of the drive. ► Contact your customer service center.

3 Firmware fault ► Conduct a drive dump with the service

software or contact your customer service center.

4 Firmware or drive fault ► Conduct a drive dump with the service


5 Drive fault ► Conduct a drive dump with the service


6 Cartridge or drive fault ► Check the cartridge or clean the drive.

7 Cartridge fault ► Replace the cartridge and clean the drive.

8 SCSI bus fault ► Check the host (controller) connection. ► Contact your customer service center.

A Temporary drive fault ► If this fault persists, replace the cartridge. ► Check the system environment.

C Request for cleaning ► Clean the drive immediately following the

request.

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An online test tool is available for the drive dump. The tool is located on the included support CD and is loaded into the host system.


S26361-H945-V200 English - 25

Technical data Dimensions and weight Height: 82.5 mm (FH) Width: • Casing • Cover

146 mm 147 mm

Length: 210 mm Weight: approx. 2.5 kg

Electrical data Voltage: +5 V ±10%

+ 12 V ±10% Current (Read/Write): • +5 V • +12 V

2.8 A 1.1 A

Ripple: • +5 V • +12 V

< 60 mVpp < 125 mVpp

Power consumption: Standby: 10W Read/Write: 28W

Environmental conditions of the computer Environmental class: 3K2/2K2, IEC 721 Temperature: • When operating • during transport

15 °C .... 35 °C -25 °C .... 60 °C

Condensation during operation must be avoided.

Performance Data transfer rate: max. 80 Mbyte/s (without compression)

160 Mbyte/s (with 2:1 compression) 160 Mbyte/s (Burst) Transfer rate is dependent on system performance, data compression-factor and media type used. adaptive data transfer rate: yes, 30 MB/s up to 80MB/s

Compression algorithm: ALDC Cache memory: 128 Mbyte Data interface: SCSI Ultra3 Wide LVD or SE Regulations complied with: CE (EN60950, EN55022)

UL 1950 CSA C22.2 No. 950 FCC Part 15, Class B


26 - English S26361-H945-V200

Manufacturer's designation: T800 System inquiry: IBM ULTRIUM-TD3 TapeAlert support: yes OBDR: no WORM yes

Storage conditions for magnetic tape cartridges Short-term storage: • Temperature • Humidity

-5 °C .... 45 °C 20% .... 80%

Long-term storage (archiving) • Temperature • Humidity

20 °C ±5 °C 50% ±10%

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To prevent the cartridge tapes from sticking, we advise you to rewind the cartridges once a year.

Supported magnetic tape cartridges The drive supports the following cartridge types: • LTO-1 50/100 GB

100/200 GB The drive reads in the LTO-1 format.

• LTO-2 200/400 GB The drive writes and reads in the LTO-2 format. • LTO-3 400/800 GB The drive writes and reads in the LTO-3 format. • LTO Universal

Cleaning Cartridge

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LTO-3 cartridge types are not written in the LTO-2 format. LTO-2 cartridge types are not written in the LTO-3 format. LTO-1 cartridge types are not written.

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Magnetic tapes may be subject to variations in quality. This can lead to restrictions in usability. Use only tapes matched to the hardware. Additional and more current information on the magnetic tapes qualified by Fujitsu Siemens Computers is available from the hotline of Fujitsu Siemens Computers.

Information on this document On April 1, 2009, Fujitsu became the sole owner of Fujitsu Siemens Compu-ters. This new subsidiary of Fujitsu has been renamed Fujitsu Technology So-lutions.

This document from the document archive refers to a product version which was released a considerable time ago or which is no longer marketed.

Please note that all company references and copyrights in this document have been legally transferred to Fujitsu Technology Solutions.

Contact and support addresses will now be offered by Fujitsu Technology So-lutions and have the format …@ts.fujitsu.com.

The Internet pages of Fujitsu Technology Solutions are available at http://ts.fujitsu.com/... and the user documentation at http://manuals.ts.fujitsu.com.

Copyright Fujitsu Technology Solutions, 2009

Hinweise zum vorliegenden Dokument Zum 1. April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen. Diese neue Tochtergesellschaft von Fujitsu trägt seit-dem den Namen Fujitsu Technology Solutions.

Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine bereits vor längerer Zeit freigegebene oder nicht mehr im Vertrieb befindliche Produktversion.

Bitte beachten Sie, dass alle Firmenbezüge und Copyrights im vorliegenden Dokument rechtlich auf Fujitsu Technology Solutions übergegangen sind.

Kontakt- und Supportadressen werden nun von Fujitsu Technology Solutions angeboten und haben die Form …@ts.fujitsu.com.

Die Internetseiten von Fujitsu Technology Solutions finden Sie unter http://de.ts.fujitsu.com/..., und unter http://manuals.ts.fujitsu.com finden Sie die Benutzerdokumentation.

Copyright Fujitsu Technology Solutions, 2009

streamer lto-3 400/800 gb full height -...

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