strategy managing information. technology is “technology” only for people who are born before...
TRANSCRIPT
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StrategyStrategy
Managing Information
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Technology is “technology” only for people who are born before it was invented. –
Alan Kay
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Topics for Tonight
Leadership / Management (Project Planning)
Organization Culture / Structure Organizational Cultural Technology Challenges Emerging Technology (SCM/ERP)
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LeadershipLeadership Doing things effectively…
ManagementManagement Doing things efficiently…
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“What creates trust, in the end, is the leader’s manifest respect for the followers.”
Jim O’Tooleauthor, Leading Change
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Infuse Business/Technical Strategy
Strategy Structure
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ManagementManagement
Doing things efficiently…
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Winnie the Pooh on Management
Establish Objectives Organize Motivate Develop People Communicate Measurement and Analysis
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ChangeChange
The only constant
is change……
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Today, we are experiencing the same loss of control and yearning for a simpler time as the nineteenth-century farmer who had to give up their land and move into cities to survive.
Jennifer James, 1996, p.20
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Everything will change. The only question is growing up or decaying.
Nikki Giovanni (1943-)American poet
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Old business processes, management practices, organizational structures and ways of working have become inappropriate for the new volatile, global, competitive business environment
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Technology ChallengesTechnology Challenges
The call for leadership
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IT Era’s
Data Processing (DP) Micro Era Network Era WAN Network Environment
– Client-Server – Thin Client– WAP
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Strategic Information Alliance
Cost leadership Differentiation Growth Innovation Improve internal efficiency Customer-oriented approaches
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Managing Technology
Constant growth and change Shift from tangible to intangible benefits Not a sure thing Charge back Risk Outsourcing Increasing returns
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Review of Systems
Are we measuring the right things Are the right people receiving the
information Are measure compatible with management
philosophy Is the system being used as intended
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Organizational IssuesOrganizational Issues
Why culture and structure matter
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Organizational Policies
SPAM Peer-2-Peer (P2P) [copyright] Chat Telecommuting – integration, training Email vs. Videoconferencing vs. Telephone Emerging Technologies
– Speech Recognition– Mobile Devices– Virtual Reality
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Technology Issues
Transition to network computing Move from Legacy systems to client/server How much infrastructure? Centralization vs decentralization – finding
the balance Role of end user
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Keys of Success
Rethink Missions - new strategies, new structures.
Innovation - The collection, dissemination and analysis of customer information has become an essential prerequisite of a modern retailing operation. – Technology is no longer just an aid - its the heart of
the strategy. Agility / Flexibility. Organizational Learning - New networks are
opening the bandwidth of human communication.
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Key Planning Issues
Align IT plan with organizational business plan IT architecture that promotes and networks that
integrates users, applications, and databases Allocation of IS and operational resources among
competing applications Completing projects on time and within budget
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Mistakes are not the “spice” of life. Mistakes are life
Tom Peters,Circle of Innovation
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We are beginning to completely reconceive organizations
How have you made your company a better place?
Tom Peters,Circle of Innovation