strategies for effective board governance in phpc’s

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STRATEGIES FOR EFFECTIVE BOARD GOVERNANCE IN PHPC’S. David Vincent, National Center for Health and Public Housing Allan Cintron, Consejo de Puerto Rico/Med Centro, Ponce, P.R. Karen Williams, WestEnd Medical Centers, Atlanta, GA

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Strategies for Effective Board Governance in PHPC’s. David Vincent, National Center for Health and Public Housing Allan Cintron , Consejo de Puerto Rico/Med Centro, Ponce, P.R. Karen Williams, WestEnd Medical Centers, Atlanta, GA. What is Governance. - PowerPoint PPT Presentation

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Page 1: Strategies for Effective Board Governance in PHPC’s

STRATEGIES FOR EFFECTIVE BOARD GOVERNANCE IN PHPC’S.

David Vincent, National Center for Health and Public HousingAllan Cintron, Consejo de Puerto Rico/Med Centro, Ponce, P.R. Karen Williams, WestEnd Medical Centers, Atlanta, GA

Page 2: Strategies for Effective Board Governance in PHPC’s

WHAT IS GOVERNANCE

Governance is the process in which consumers and non-consumers participate in the oversight of health center operations.

Page 3: Strategies for Effective Board Governance in PHPC’s

THE FEDERAL MANDATE – BOARD COMPOSITION Health center’s must have a governing board that

consist of “a majority (at least 51%) of individuals (“consumers” or “patients”). *

Majority must represent the individuals being served by the organization in terms of race, ethnicity and gender.*

Must have a minimum of 9 and a maximum of 25 members. *

No more than 50% of the non-patient governing board members may derive more than 10% of their income from the health care industry. *

There must be at least one consumer from each of the funded special population.

Does not apply to those from Indian tribes, tribal or Indian organizations.

Page 4: Strategies for Effective Board Governance in PHPC’s

IS THERE ANY FLEXIBILITY, AND IF SO WHERE? “Portions of program requirements notated

by an asterisk “*” indicate regulatory requirements that are recommended but not required for grantees that receive funds solely for Health Care for the Homeless (section 330(h)) and/or the Public Housing Primary Care (section 330(i)) Programs”.

This means, if you have 330(e) funding and are interested in receiving 330(h) or (i), you must meet the governance requirement on board composition.

Page 5: Strategies for Effective Board Governance in PHPC’s

WHAT ABOUT WAIVERS While 51% consumer representation is a

mandate, it is possible to obtain a waiver. Waivers are not granted automatically. Health centers must demonstrate why they

are unable to meet the requirements and what part of the statutory requirement they are requesting the waiver.

Page 6: Strategies for Effective Board Governance in PHPC’s

WHAT ABOUT WAIVERS (CONT’D)

Typically only granted for two issues: unable to meet the 51% consumer representation and/or they are unable to meet the monthly meeting requirement.

A detailed plan on how they plan to obtain consumer feedback is required.

Historically, waivers are only granted to 330(g) migrant and seasonal farmworkers

Health centers who receive 330 (e) Community Health Center funding must meet the 51% consumer requirement and have monthly meetings.

Page 7: Strategies for Effective Board Governance in PHPC’s

GOVERNING BOARD REQUIREMENTS Meet at least once a month; Select the services that are to be provided

by the health center; Determine the hours of operations in which

services are to be provided; Measure and evaluate the health center’s

progress in meeting its annual and long-term programmatic and financial goals;

Develop and approve the health center’s strategic plan;

Review of the health center’s mission and by-laws on an on-going basis;

Page 8: Strategies for Effective Board Governance in PHPC’s

GOVERNING BOARD REQUIREMENTS (CONT’D)

Evaluate patient satisfaction annually; Approve the health center’s annual budget; Approve the health center grant

applications; Approve the selection/dismissal of the health

center’s Executive Director/CEO Review the performance of the health

center’s Executive Director/CEO; and Establish general policies for the

organization (this requirement does not apply to public health centers e.g. county health clinics).

Page 9: Strategies for Effective Board Governance in PHPC’s

CONFLICT OF INTEREST POLICY Bylaws must have a board approved conflict

of interest policy. This policy must “prohibit conflict of interest

by board members, employees, consultants and those who furnish goods or services to the health center.”

Board member can not be an employee of the health center.

They can also not be an immediate family member of a health center employee.

The Executive Director or CEO may serve only as an ex-officio member of the board of directors.

Page 10: Strategies for Effective Board Governance in PHPC’s

IS THERE ANY FLEXIBILITY, AND IF SO WHERE? “In the case of public centers (also referred

to as public entities) with co-applicant governing boards, the public center is permitted to retain authority for establishing general policies (fiscal and personnel policies) for the health center.”

“Upon a showing of good cause the Secretary may waive, for the length of the project period, the monthly meeting requirement in the case of a health center that receives a grant pursuant to subsection (g), (h), (i), or (p).’

Page 11: Strategies for Effective Board Governance in PHPC’s

ELIGIBLE PUBLIC HOUSING RESIDENTSAccording to HRSA, “public housing residents” are

defined based on section 3(b)(1) of the Housing Act, which includes low-income housing developed, acquired, or assisted by a public housing agency including dwelling units in a mixed finance project that are assisted by a public housing agency with capital or operating assistance other than support under section 8 of the Housing Act (section 8 vouchers).

A facility that accepts Section 8 vouchers and receives no assistance under any other section of the Housing Act does not fall under the definition of “public housing.”

Page 12: Strategies for Effective Board Governance in PHPC’s

MEMBER OUTREACH Recruiting members is typically a board

driven process. The Executive Director is helpful in

identifying a public housing resident who might be interested

Constantly be on alert for patients who might be good board members.

Referrals from PHPC program staff or other health center staff for recommendations.

Page 13: Strategies for Effective Board Governance in PHPC’s

MEMBER OUTREACH (CONT’D)

Using the local housing authority as a referral source (Resident Advisory Councils)

Using affiliated programming such as Head Start programs.

Consider having more than one public housing representative especially if you serve more than one public housing community.

Page 14: Strategies for Effective Board Governance in PHPC’s

RETENTION OF MEMBERS

Incentives increase public housing resident’s participation

Providing monetary incentives is not permitted.

Incentives used include: Food Childcare Conference Calls Reimbursement for transportation Translation services during the meeting Use of Technology to stay in communication

Page 15: Strategies for Effective Board Governance in PHPC’s

CONSEJO DE PUERTO RICO/MED CENTRO, PONCE, P.R. Allan Cintron History of Consejo de Puerto Rico/Med

Centro, Ponce, P.R. Experience with Board of Directors Success/Challenges Commitment of the Executive Director

Page 16: Strategies for Effective Board Governance in PHPC’s

MAKING IT WORK Choosing the right public housing resident

and what to do if they aren’t a match. The average term of a board member is

approximately 6 – 10 years. New members may require up to 2 years for

full integration. Training efforts for many health centers are

limited, because funding constraints.

Page 17: Strategies for Effective Board Governance in PHPC’s

WESTEND MEDICAL CENTERS, ATLANTA, GA Karen Williams History of WestEnd Medical Centers Experience with Board of Directors Success/Challenges Recruitment of Board Members Training of Board Members

Page 18: Strategies for Effective Board Governance in PHPC’s

BEST PRACTICES Trial Board Membership - Have potential

public housing residents attend a minimum of 3 meetings as an observer, can help with selection and retention process.

Take Advantage of other Grant - Related Programming Requirements

Page 19: Strategies for Effective Board Governance in PHPC’s

CHANGING LANDSCAPE Challenges in identifying public housing

residents for Board of Director’s membership.

Impact of Hope VI, Section 8 and Housing Choice Vouchers.

Residents and health center confusion on public housing status.

Need to inform Project Officer of changing landscape.

Page 20: Strategies for Effective Board Governance in PHPC’s

RESOURCESHRSA Policy Information Notice (PIN) – Governance

Requirements: http://bphc.hrsa.gov/policiesregulations/policies/pdfs/pin19

9812.pdf

HRSA Governing Board Handbook: http://www.fachc.org/pdf/cd_Governing%20board%20handbook.pdf

 National Association of Community Health Centers -

Governance: http://www.nachc.com/hc-info-governance.cfm

US Housing Act of 1937: http://hud.gov/offices/ogc/usha1937.pdf

Page 21: Strategies for Effective Board Governance in PHPC’s

CONTACT INFORMATION

David VincentNational Center for Health and Public Housing

[email protected]

Allan Cintron Consejo de Puerto Rico/Med Centro, Ponce, P.R.

[email protected]

Karen Williams WestEnd Medical Centers, Atlanta, GA

[email protected]