strategic plan progress report - university of akron · 2011. 11. 4. · specific handicapped...

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STRATEGIC PLAN PROGRESS REPORT Plan: Parent Plan: Prepared By: Sub Plans: Priority Number & Letter Stated Priority Linkage to Parent Plan 2010-2011 Progress Narrative 2011-2012 Goal 1 Continue with the implementation of the College’s twenty-year campus development plan 5A 1A Complete a feasibility study for the N. Crown Hill Rd. entrance and the associated driveway Feasibility study completed. Est. cost $1.8million. Solicit bids for project - Fall 2011. Begin construction - Spring 2012. 1B If deemed feasible, construct the new driveway and entrance to improve campus visibility and access Reviewed feasibility study and financial situation and determined to proceed with project. Plan for project to be complete prior to the start of Fall 2012. 1C Improve access to the Student Life Building through the addition of a parking lot, including specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway project. Will be constructed as part of the new entrance/driveway project at an additional cost of approx. $120,000. 1D Using the Millersburg feasibility study as a guide, continue to work toward the creation of a new expanded location for the HCHEC Continued to look for possible locations both new construction and existing buildings. A possible site has been identified. Next step = Conduct real estate appraisal. Word Processing Business Operations College Wide Plan Tami Lowe Budget Campus Police Capital Planning Physical Facilities Technical Support Services 1

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Page 1: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

Continue with the implementation of the

College’s twenty-year campus development

plan 5A

1A

Complete a feasibility study for the N. Crown

Hill Rd. entrance and the associated driveway

Feasibility study completed. Est. cost

$1.8million.

Solicit bids for project - Fall 2011.

Begin construction - Spring 2012.

1B

If deemed feasible, construct the new

driveway and entrance to improve campus

visibility and access

Reviewed feasibility study and financial

situation and determined to proceed

with project.

Plan for project to be complete prior to

the start of Fall 2012.

1C

Improve access to the Student Life Building

through the addition of a parking lot, including

specific handicapped spaces, adjacent to the

first floor north entrance

Parking lot was added to the new

entrance/driveway project.

Will be constructed as part of the new

entrance/driveway project at an

additional cost of approx. $120,000.

1D

Using the Millersburg feasibility study as a

guide, continue to work toward the creation of

a new expanded location for the HCHEC

Continued to look for possible

locations both new construction and

existing buildings.

A possible site has been identified.

Next step = Conduct real estate

appraisal.

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

1

Page 2: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

1E

As much as possible, continue to include in the

original budget, a transfer-out to support the

capital plan

FY12 budget contains an amount less

than that of previous years due

primarily to funding reductions from

the state.

If possible, restore to previous levels.

1F

Collaborate with the science faculty to improve

the appearance and functionality of the

laboratory space, in the short term and plan

for long term space solutions

Biology faculty worked to clear out

unused items. Met with PFOC

regarding new counter tops and

options for updating cabinets.

Make changes that are informed by

the feasibility study.

1G

Conduct a feasibility study to determine the

best option for creating new laboratory space

(e.g. renovation vs. new construction)

Requested that a feasibility study be

conducted to determine how to

proceed with this project.

Complete feasibility study and

determine next steps.

2

The College will develop and maintain policies

and procedures to assure that it communicates

effectively both within the organization and

with the community it serves 6

2

Page 3: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

2A

As part of the N. Crown Hill Rd. entrance

project, install an electronic sign that will allow

us to communicate upcoming campus

activities/events/deadlines, etc. to all who

drive by and enter/exit campus

Included in the feasibility study. Est.

cost = $57,000 for new sign at Back

Massillon Road. Est. cost = $47,000 to

upgrade the sign at Smucker Road.

Complete this project.

2B

Upgrade the signage at the Smucker Road

entrance to include the same electronic display

as that installed at N. Crown Hill Rd

Included in the feasibility study. Est.

cost = $47,000 to upgrade the sign at

Smucker Road.

Complete this project.

3

Make college resources, both human and

physical, an integral part of the economic, 4AD

3A

Enhance the equipment inventory, as needed,

to support on-campus events held in the

Smucker Multi-purpose room

Added a backdrop curtain for use on

the stage. Increased the number of

chairs available.

Monitor needs.

3B

Provide support for on-campus events Tickets for campus events sold through

the Business Office. Assisted with the

development of a contract for use of

campus facilities by outside groups.

Continue to sell tickets to support on

campus activities.

3

Page 4: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

4

Enhance students’ financial access to the

College by growing scholarship resources by

20% or more over the next three years 1B

4A

As much as possible, continue to include a

transfer-out to scholarships in the original

budget to continue the spirit of the Access

Challenge program

Transfers-out were reduced from

previous years in order to balance the

FY12 budget.

4B

Use year-end surplus funds to enhance

scholarship accounts

Surplus funds from FY11 were

transferred to Founders Scholarship

fund.

Growing scholarship funds remains an

important goal.

4C

Provide support to units engaged in

scholarship fund raising activities

Managed collection containers for

student organizations.

Continue to support these efforts.

5

Achieve student satisfaction ratings above the

mean of peer institutions in the region and

across the country 1A

5AProvide a clean, safe campus environment HLC visitation team was impressed by

the quality of our facilities.

4

Page 5: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

5B

Maintain adequate numbers of parking spaces

that are well-lighted and secure

Monitored capacity in parking lots. Additional spaces will be added north

of the Student Life Building to improve

handicapped access to the building.

5C

Add 2-3 computer workstations in the

Marketplace area

Remains on the "to do" list. Complete this project.

5D

Continue to provide opportunities for staff to

develop customer service skills

Office Manager participated in

Leadership Orrville program.

Maintain professional development

funds in FY13 budget.

5E

Utilize process improvement strategies to

ensure efficient/high quality services are

provided to the campus community

UA created a electronic form for

processing Travel Expenses. Training

continues to be offered as requested.

6

Establish a teaching-learning resource center

for students and faculty and the development

of new instructional resources and tools,

including technology 5F

6A

Work with the Office of Academic Affairs and

the Instructional Technology Work Group to

Determined to create a Learning

Commons Concept across campus

rather then wait for a single physical

Research types of facilities that can be

created to support Learning Commons.

Such as, learning studios at Bierce 5

Page 6: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Sub Plans:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

College Wide Plan

Tami Lowe

Budget

Campus Police

Capital Planning

Physical Facilities

Technical Support Services

6B

Maintain classroom technology to support

curriculum needs and University standards

Determined the need for an additional

DL classroom.

Plan to construct a new DL classroom

during the Summer 2012.

6

Page 7: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

To fulfill its mission, the budget office provides

the campus administrative team with

objective, accurate and timely information and

analyses to inform central decision making and

strategic planning processes

1A

Monitor the development of the state budget

for the next biennium and report pertinent

items to the administrative team

Budget activity at the State level was

followed and reported on a regular

basis to the Administrative Team.

Economic situation in the State

remains tenuous. Continue to

monitor. Build FY13 budget

accordingly.

1B

Provide budget scenarios to the administrative

team to inform the decision making process

Several scenarios were reviewed by

the Administrative Team. However,

key assumptions were determined by

UA.

Work to build budget on assumptions

that are appropriate for the Wayne

College service area.

1C

Actively participate on the (UA) Integrated

Financial Planning Group

Attended all meetings of IFPG. Provost

discussed transition to Responsibility

Centered budget model.

Continue to attend and participate in

this group. Very worthwhile.

2

Provide guidance to campus academic and

administrative units as they work through the

annual budget process

Support was provided as needed. Work to effectively communicate the

UA budget process and the impact on

Wayne College.

2A

Provide campus community with the budget

development calendar each year

Calendar distributed in October with

budget worksheets.

Adjust calendar, as needed, to

integrate successfully with the UA

process.

Budget

Business Operations

Tami Lowe

7

Page 8: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Budget

Business Operations

Tami Lowe

2B

Using a variety of methods, maintain open

lines of communication throughout the budget

process. Including: College Meeting reports,

meetings with individual budget managers,

presentations to the Leaders Group, etc.

Regular budget updates were provided

in Common Currency and through

reports to the College Council.

Continue to report the status of the

budget -- both local and state -- in

Common Currency and to College

Council, Leaders Group and

Administrative Team.

3

Ensure that campus budgetary policy and

practice conform to Federal, State, and

University regulations

Notified Adm. Team and Leaders

Group of policy changes. Met with

new employees re: budget and

finance.

Continue to monitor and notify

appropriate employees.

3A

Maintain regular communications with the

appropriate UA departments, such as Budget,

Controller, Cashier, Purchasing, Auditor, to

ensure compliance with UA practices and

policies

started to have monthly meetings with

UA Office of Resource Analysis staff.

Continue to meet with budget office

staff and IFPG.

3B

Monitor industry publications and OBR activity

for emerging issues

Done through subscriptions to on-line

newsletters for the higher education

industry, newspapers, OBR website,

etc.

Work with appropriate UA staff to

create a "cost calculator" for Wayne

College as required by law.

8

Page 9: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

Provide police protection to the faculty, staff,

students, and visitors of Wayne College

We continue to provide police

protection to the Wayne College

Community

Continue to provide the best police

service possible to the Wayne College

Community.

1A

Continue to actively seek ways to enhance the

current staffing of the police department

The police department has used

officers from main campus to assist in

filling vacations and days off.

The police department is hiring 7

officers this year. This will help Wayne

College and staffing needs.

1B

Continue to develop a relationship with the

Akron campus to provide additional manpower

when needed at Wayne College to cover times

when the College is unable to provide police

officers at the campus

On several different days we have used

officers from main campus to assist us

when needed. The relationship with

main campus is outstanding.

Continue to use officers from main

campus when needed. The will keep

police coverage when needed.

1C

Continue to seek out new ways to develop

relationships that foster feelings of goodwill

and trust between the police department,

employees, students, and visitors of the

College

We have started different trainings

with the Wayne College Community.

First aid, CPR, AED, and ALICE. The

trainings are great and the community

has a big interest.

Continue the training we have in place.

I would like to train as many people as

possible in ALICE, first aid, CPR, and

AED.

2

Continue to develop and revise current policies

and procedures in relation to emergency

events at Wayne College

We have completed the Emergency

Action Plan and continue to improve

on it daily.

Keep improving the Emergency Action

Plan as needed. Have equipment

ready when needed.

2A

Facilitate the work of the Wayne College

Emergency Response Team. Help with the

continued development of the emergency

response plan

We continue to improve the

Emergency Response Plan when

needed. We have filled BERLS when

they have left.

Keep the Emergency Plan in place and

have continued improvement on the

plan. Research new ideas from other

institutions.

Campus Police

Business Operations

Tami Lowe/Tom Wykoff

9

Page 10: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Campus Police

Business Operations

Tami Lowe/Tom Wykoff

2B

Serve as the primary liaison to The University

of Akron Safety Department

We have been working with the new

Clery Act. Training continues.

Keep Wayne College up to date on all

the new laws with Clery Act.

10

Page 11: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

The College will develop and maintain human

and physical resources that allow for growth

and the assurance of high quality teaching-

learning opportunities 5

1A

Conduct a feasibility study to determine the

location, design and cost of creating an

entrance at Back Massillon and North Crown

Hill and a driveway connecting to the current

main driveway. If determined feasible,

immediately roll the study into a construction

project and complete this project as soon as

possible

Feasibility Study completed July, 2011.

Projected cost of $1.8million.

Solicit bids during Fall 2011. Project

should begin in early Spring, 2012.

1B

Create a second distance learning classroom

within the main classroom building

Discussions held to determine best

location or new DL classroom.

Combining C-110 and C-111 into a

single classroom was agreed upon.

Initial plan development meeting with

UA Distance Learning Services and

PFOC scheduled for Oct. 24, 2011.

1C

Support Academic Affairs in the development

of a Learning Commons

Summer 2011, discussions held to

formalize approach to development of

Learning Commons within existing

spaces.

Plan to create a "Learning Studio" in D-

217. Will review design with Bierce

Library personnel and develop plan,

budget, etc.

1D

Conduct a feasibility study to determine the

short and long term actions for upgrading the

science lab spaces

Some discussions with Science faculty

to determine immediate needs and to

identify long term goals.

Work through UA Capital Planning

department to complete feasibility

study.

Capital Planning

Business Operations

Tami Lowe

11

Page 12: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Capital Planning

Business Operations

Tami Lowe

1E

Strive to make good progress on the Capital

Plan even though state funding is not likely to

be available in this biennium

Secured local funding for new entrance

and road. Completed several smaller

projects using local funds (e.g.

upgraded A & C wing restrooms).

Continue to work on smaller projects

as funds allow.

1F

Determine a location for the new Maintenance

Facility

This has been discussed, but not

finalized.

Continue to work on this. This needs

to be our next major construction

project.

2 Revise Capital Plan 5

2A

Update the graphic depiction of the current

plan to reflect actual changes

No progress on this priority. Work with UA Capital Planning to get

this done.

2B

Prepare and submit revised plan to OBR in Fall

2012

NA Instructions from OBR could be very

different this time around. We will

respond appropriately to whatever is

requested.

3

Ensure that the physical environment

facilitates student success 1

3A

Work with the Instructional Technology group

to ensure the availability of appropriate

Summer 2011, approx. 135 laptops and

PC's were replaced. IT dept. worked

with faculty on software needs.

Ensure the successful transition to the

new equipment received through the

laptop refresh program.

3B

Collaborate with Library staff to develop a

renovation plan for the Library space

No progress on this priority. On the "to do" list behind the science

labs.

12

Page 13: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1 Maintain Campus Buildings 1,4

1A

Replace flat, foamed areas of the main building

roof Completed August 2011

1B

Evaluate main building areas for future

renovation: science labs, C110/C111, art

room/darkroom In progress C-110 DLL

1C

Upgrade lighting to more energy efficient

fixtures In progress A-wing labs

1D

Incorporate paint and/or other protective

coatings to interior and exterior surfaces into

regular custodial details for PM as well as

aesthetics In progress

1E

Repair/maintain building envelope, building

systems and furniture. Re-evaluate proceduresIn progress Recover A106 chairs

1F

Develop a proactive preventative maintenance

program to extend the life of the building and

equipment In progress

1G

Incorporate building inspections into daily

work routine In progress

1H

Provide recommended inspections for

fire/safety, boilers, backflows, elevator, and

man-lift, electrical systems, and HVAC systems

2011 inspections Complete Schedule 2012 Inspections

Physical Facilities

Business Operations

Russ Pugh

13

Page 14: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Physical Facilities

Business Operations

Russ Pugh

1I

Replace /add vertical panels and replace

fixtures in main building restrooms

Completed August 2011

2

Maintain campus grounds at above standard

university levels 4

In progress

2A

Reduce weed levels to less than 5% of turf

areas

Little progress New Spring 2012 herbicides

2B

Evaluate litter control procedures and

implement changes for greater efficiency

In progress

2C

Develop an efficient routine for care of floral

plantings

In progress

2D Continue to develop pruning program In progress

2E

Reduce growth of algae and milfoil in the

ponds to reasonable levels

Little progress Purchase jonboat for greater access

2F

Inspect, repair, and maintain hardscape areas

(patios, streets, sidewalks)

In progress

2G

Develop landscape and snow removal plans for

new North Campus road access

In progress

2H

Evaluate equipment repair processes and

vendors

In progress New proposals Spring 2011

3 Continue to develop Recycling Program 5

3A

Evaluate and implement procedures to make

our present program more efficient

In progress Educate students

3B Add new recyclables

14

Page 15: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Physical Facilities

Business Operations

Russ Pugh

4 Shipping and Receiving

4A

Evaluate present shipping/receiving, delivery,

and courier procedures and implement

changes for better efficiency

In progress

5 Staffing issues 5

5A

Define accountabilities for senior maintenance

repair workers

Accountabilities system development Spring 2011

5B

Establish benchmarks for evaluation/audit

purposes

No progress

6

Provide support services for workplace

development, recruiting, and student events1,3,4

No progress Develop program Winter 2011

6A

Examine set-up, tear-down, and clean-up

procedures for efficiency and make necessary

procedural changes

In progress

6B

Organize debrief meetings with event

generators to determine time and cost-cutting

measures

In progress

15

Page 16: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

The College will enhance instructional

programs, support services, and teaching-

learning environments to insure that they are

of high quality and that they meet student

needs1C,2A

Additional equipment in classrooms,

upgraded labs and public access

computers, provided additional

informational documentation for use

of technology.

Constantly assess the technology and

support throughout the College and

enhance as possible.

1A

Participate in the UA E-Learning Strategy

committee

E-Learning Committee member and

participates in variety of meetings,

interviews, conference calls, and

research related to committee.

Continue participation in committee

work.

1B

Provide variety of equipment to produce

various instructional media

Additional equipment available in both

classrooms and for individual use by

faculty, students or staff. Short throw

projectors installed in 2 classrooms

and 1 training room enhancing

functions. New cameras purchased for

video and other classroom projects.

Symposiums added to 7 more

classrooms for enhancement.

Assess the use and needs of

technology to produce instructional

media.

Technical Support Services (TSS)

Business Operations

Cher Deeds

16

Page 17: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Technical Support Services (TSS)

Business Operations

Cher Deeds

1C

Enhance skills of support staff Support staff attended OHEC hosted at

Akron. Staff also attends tech meetings

at Akron and learns of new procedures

adopted related to technology and

infrastructure.

Continue to offer training and

encourage staff to take advantage of

Akron training sessions.

1D

Contribute to resource repository of

instructional documents for use of equipment

and technologies in classrooms (virtual and

physical)

Held open training and information

session with Design and Development

Department from Akron with emerging

technology demonstrations and clicker

session for faculty and staff.

Enhance information and

documentation available related to

classroom technology.

1E

Investigate the use of emerging technologies

to optimize College functions and initiatives

Tested variety of technologies used by

Akron for various applications to

benchmark capabilities and

performance such as Illuminate.

evaluate emerging technologies

through Akron and outside sources to

introduce to College community

2

The College will develop and maintain policies

and procedures to assure that it communicates

effectively both within the organization and

with the community it serves6

Reports to Instructional Technology

Workgroup and other groups related

to technology provided as needed and

requested.

Disseminate information on a regular

basis related to the College and its

constituents.

2A

Provide established University of Akron

guidelines and policies related to technology to

appropriate personnel

Obtained and distributed University

'acceptable use" policies related to

technology.

Continue to distribute policies to all

constituents. Work with Akron to

ensure policies are in place and

available.

17

Page 18: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Technical Support Services (TSS)

Business Operations

Cher Deeds

2B

Establish process to standardize requests

related to technology including hardware and

software

Requests for software and hardware

are to be routed through TSS. All

software requests are to be placed

through the Manager of TSS for review

and optimization.

Continue to work on the software

request process with Instructional

Technology Workgroup.

3

Make college resources, both human and

physical, an integral part of the economic,

intellectual, and cultural life of the community.

Enhance the range and quality of on-campus

events to increase the presence of the

community on campus 4A,4D

TSS staff is available during all hours of

operation at the College and is also

available for telephone calls and emails

for off-site events and classes during

operation.

Continue department presence on

campus.

3A

Enhance the equipment inventory, as needed,

to support on-campus events held in the

Smucker Multi-purpose room

Equipment replaced in classrooms and

classroom instructor computers

upgraded. Symposiums placed in 7

additional classrooms.

Continue to provide technical support

for classes and events.

3B

Provide support for on-campus events We provide service and support for all

classes and events.

Continue to provide technical support

for classes and events.

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Page 19: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Technical Support Services (TSS)

Business Operations

Cher Deeds

3C

Pilot resource saving initiatives Screensaver changes allow automated

shut down and power on options

piloted in labs and on public access

computers. Printer initiative through

Akron allowed provision for

Multifunctional devices to be placed in

locations for faculty and staff use.

Enhanced capabilities of these

machines include secure printing and

scanning to email.

Further investigate power savings

options for pilots.

4

Achieve student satisfaction ratings above the

mean of peer institutions in the region and

across the country 1A

Exceed previous ratings.

4A

Provide additional equipment for academic

use. (additional computers in marketplace, d-

wing computers with lab software)

Public access computers were replaced

with a lab grade machine and software

added. This was a move from a basic

quick stop kiosk pc to a homework

viable computer with a broad set of

software installed.

Assess the demand of public access

machines and the uses of these

computers. Make a plan for

appropriate actions and

accommodations.

4B

Enhance support for students, staff, and

faculty

Help Desk can be called for assistance.

Classroom support is available during

hours of classes and events for

technical support.

Provide additional quick guides to

faculty, staff, and students for

technology.

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Page 20: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Technical Support Services (TSS)

Business Operations

Cher Deeds

5

Establish a teaching-learning resource center

for students and faculty and the development

of new instructional resources and tools,

including technology 5F

Installed additional software

throughout buildings on computers to

enhance use for both faculty and

students.

Workgroup to brainstorm and propose

actions.

5A

Work with the Office of Academic Affairs and

the Instructional Technology Work Group to

develop a plan for the creation of a teaching-

learning resource center

General discussions occurred. Workgroup to brainstorm and propose

actions.

5B

Maintain classroom technology to support

curriculum needs and University standards

Completed tech-enhancements to last

standard classrooms. Upgraded

minimum lab and public access

computers to further support

homework.

Monitor standards internally and

externally and make appropriate

technology changes.

20

Page 21: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

1

The College will develop and maintain human

and physical resources that allow for growth

and the assurance of high quality teaching-

learning opportunities

1A

Provide support for the College’s twenty-year

campus development plan 5A

1B

To accomplish A, continue appropriate levels

of staffing 5B

Hired a Desktop Publishing Specialist Continue appropriate staffing levels

1C

Enhance skills of support staff

5C

Instructed in Mail Chimp, InDesign and

Constant Contact

Continue classes as appropriate to aid

in learning the newest technology

1D

Provide appropriate copiers for faculty to

provide instructional resources to students5F

Replaced copier in D-Wing with Akron

Lake copiers

Replace copiers as needed to provide

newest technology and least amount

of down time.

2

The College will develop and maintain policies

and procedures to assure that it communicates

effectively both within the organization and

with the community it serves

2A

Ensure department recognizes Wayne College

Service Standards

Have regular meetings after Leadership

workshops to share information

Ongoing.

2B

Continue to produce Common Currency ,

Insight and WayneMail

Word Processing

Business Operations

Susan Ackerman

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Page 22: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

Susan Ackerman

3

Make college resources, both human and

physical, an integral part of the economic,

intellectual, and cultural life of the community.

Enhance the range and quality of on-campus

events to increase the presence of the 4AD

3A

Continue to provide resources to students and

community members through their use of

quality paper products and copier usage

Have parchment papers for resume

use. Students know they can come in

and choose what they need and

community members have purchased

paper as well.

Continue to have different sizes &

grades of paper for the different uses

required by personnel and community

members.

3B

Continue to support on-campus activities such

as PPAJ, Shakespeare, art gallery, Wayne 360,

etc

Support on-campus activities through

marketing avenues (i.e. brochures, ads,

etc.)

3C

Continue to encourage recycling by providing

used paper for notepads, note taking, and art

Ongoing Help the Green Club with any of their

projects

4

Achieve student satisfaction ratings above the

mean of peer institutions in the region and

across the country 1A

Customer training as needed.

4A

Provide equipment for academic use (copiers

for students/faculty/staff)

4B

Discuss Noel Levitz and support needs/desires

that can be accomplished by the department

Member of Staffing Work Group and

Institutional Effectiveness. Discuss

issues in that venue.

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Page 23: STRATEGIC PLAN PROGRESS REPORT - University of Akron · 2011. 11. 4. · specific handicapped spaces, adjacent to the first floor north entrance Parking lot was added to the new entrance/driveway

STRATEGIC PLAN PROGRESS REPORT

Plan:

Parent Plan:

Prepared By:

Priority

Number & LetterStated Priority

Linkage to

Parent Plan

2010-2011

Progress Narrative

2011-2012

Goal

Word Processing

Business Operations

Susan Ackerman

5

Establish a teaching-learning resource center

for students and faculty and the development

of new instructional resources and tools,

including technology 5F

No progress made in this area.

5A

Support the work of Academic Affairs and the

Instructional Technology Work Group to

develop a plan for the creation of a teaching-

learning resource center

No progress made in this area.

5B

Maintain copiers and work with The University

of Akron’s copier program to support

curriculum needs

Have two copiers from UA's Copier

Program

As technology changes, keep up with

our departments growing demands by

replacing copiers with UA's Copier

Program.

23