strategic plan mission 2015 musc health strategic plan mission 2015 september 2013
TRANSCRIPT
MUSC HealthStrategic PlanMission 2015
September 2013
Strategic Plan ~ Mission 20152015Vision: MUSC will be nationally
recognized as a premier academic medical center
Intent: Top 25 among academic medical centers for reputation, quality, service, efficiency and financial performance by 2015
MUSC HealthMission 2015
Strategy A:Unify & Align
Strategy B:Expand MUSC Health Brand
Strategy C:Expand Access &
Capacity
Strategy D:Grow Primary
Care & Outpatient
Strategy E:Establish statewide
partnerships
Strategy F:Build Human &
Financial Capital
Strategy G:MUSC Health IT Strategy
To enable highest quality patient care, improved population health , and cutting edge research:
7 Driving Strategies38 Tactics46 Sub Tactics
Strategic Planning Results• Driving Strategy A
– Clinical Leadership Council (CLC) – formalized Jan 2012 to closely integrate and align MUHA, COM and MUSC-P
– Established Clinical Enterprise –wide goals– Created performance metrics with a
common dashboard unifying MUHA and MUSC-P
• Driving Strategy B, cont.– Nationally Ranked Specialties
• Ear, Nose & Throat• Nephrology• Rheumatology• Pediatrics: Cardiology & Heart Surgery• Pediatrics: Gastroenterology• Pediatrics: Nephrology
Strategic Planning Results
• Driving Strategy C– Improve patient access
• Department of Neurology – Opened new patient ACCESS Clinics– Decrease in New Patient Appointment Lag by 42%– Added additional 576 new patient appointments
• The Division of Cardiology – Plans to expanded clinical capacity by
standardizing :– The division added 2.0 FTE of clinical activity
(without hiring any additional faculty)– Added an additional 1800 new patient
appointments
Strategic Planning Results
Peter Zwerner, MD “Just say, ‘Yes’!”
• Driving Strategy D– MUSC Primary Care participates in
Patient Centered Medical Home (PCMH) Recognition Program
• 1st year = $250K annual increase reimbursement
• Subsequent years = additional $s based on continued performance improvement
Strategic Planning Results
• Driving Strategy E, cont.• Deepen existing relationships and develop
innovative new relationships with payers and state agencies– PEBA, revised contract for MUSC employees– Boeing meetings– Signed new quality contract with SC BCBS
Strategic Planning Results
• Driving Strategy G• Telemedicine and Telehealth
– Developed governance and integration; appointed a telehealth medical director– Coordinating hospital based consultations– Developing a telehealth web site
• Enhancing communication among MUSC caregivers– Achieved 90% utilization of on call “hand off” system in
Oasis– Incorporating inpatient H/P and D/C summaries in Epic
Strategic Planning Results
• Driving Strategy G, cont.• Enhancing communication among MUSC
caregivers, cont.– 2-way text technology purchased; with full roll out
April 2013
• Integrating MUSC’s in/outpatient eRecord– Kaleidoscope live as of July– Enterprise milestones on target
Strategic Planning Results