Strategic Markets-Restaurant2018 Connect Breakout Session

One Bank Approach

4 National Sales Directors 5 Client Executives 42K Customers $129M in Revenue

Who is Restaurant

Dedicated Implementation Team

• Assist with new account set-up,

equipment deployment and activation

assistance

Dedicated Team• Client Executive for overall

relationship management;

account ratio is 1 to 6

• Operational Account Executive

for day-to-day operations

management and reporting

• Sales Executive for business

development

Executive Management

Engagement• Bi-annual on-site visit with C-

Levels to review account

Industry Domain Expert• Resource aligned to provide

guidance on trends, industry news

and products/services to support

business growth

Business Review & Roadmap• Quarterly review of your

processing history, PCI DSS

compliance, partnership and

other key business issues to

ensure best practices

• Roadmap of future services and

products relevant to your

business

Business Metrics Reporting• Strategic insight into your most

relevant metrics and areas for

improvement or cost savings

PCI-DSS Compliance Support• Guidance in achieving or maintaining

industry compliance requirements,

includes bi-annual updates

Elavon Technical Support Access• Senior support for POS certifications

and configurations

Introduction to New Products,

Services and Education• Education on new or updated Elavon

products or services relevant to your

business

Strategic Management Model

Strategic Markets

Onboarding

Relationship Management

Education

Business Management

Strategic Markets-Vertical Focus

Elavon Confidential 5

Lodging Restaurant Services Retail Gov’t/ Public Sector

Your Way Right Away- Restaurants Made Easy

81.4 percent of people actively search social sites

35% use Mobile every time

73% used Mobile Apps

https://www.pymnts.com/restaurant-technology/2017/millennials-love-and-hate-qsr-chain-restaurants/https://www.fastcasual.com/blogs/what-millennials-want-from-restaurants/

32% believe in Speed

Millennial Takeover

There are Eighty Million millennials in America alone and they

represent about ¼ of the entire population, with $200 billion in

annual buying power. 44% of those dollars are spent on dining out.

The Future of the Quick Service Restaurant Industryhttps://www.businessnewsdaily.com/10139-restaurant-offer-mobile-ordering.htmlThe National Restaurant Association's 2016 State of the Industry report

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Mobile payments volume expected to reach $503 billion in 2020 (source: Business Insider)

Alternative Mobile and Contactless Pays

Elavon Integrated Partners

5

Traditional Vs. Pay at Table Payment Process

NOW

Q1 2018 July 2018Oracle/NCR Pilot

Squirrel

Full LaunchOracle/NCR

Full Launch

Reports state that implementing Pay-at-the-Table and moving from three to four table turns per shift can increase revenues by up to 25%!

Pay at Table Roadmap- Point of Sale Partners

PCI Compliance and Breach Protection

“There is a clear link between PCI DCC compliance and an organization’s ability to defend itself against cyber attacks…over 40% of the global organizations we assessed- large and small- still are not meeting PCI DSS compliance standards.”-Rodolphe Simonetti, Global Managing Director, Verizon

1,080 Total number breaches as of October 2017

1.7B Total number of records exposed

24K Average number of records per breach (50K in US)

3.62M Global average cost of data breach ($7M+ in US)

85% People will notify others of the breach

34% People will share on social media

2017 IBM and Ponemon Cost of Data Breach Study

Price to be Secure

Simplify PCI P2PE

Security Solution

Point of InteractionDecryption

Environment

A security solution which uses a combination of secure devices, applications, and processes to

encrypt (protect) sensitive payment card data at the point of interaction (swipe, dip, tap, or key-

entered) through its delivery to a solution provider’s secure decryption environment.

PCI P2PE Validation Solution Proper processes exist, are documented, and both staff and customers are properly educated

Process

Software

Applications

Uses an application that prevents the storage of unencrypted card data within the customer environment

Payment devices ordered using a chain of custody process from an approved manufacture

Payment

Devices

Logistics

Payment devices that are securely received by an approved facility, injected and deployed to the customer location

Secure management (chain of custody) of devices that is maintained by customer at all times

Physical

Security

P2PE Value PropositionWhy Safe-T Link with P2PE Protect?

• Reduces scope, costs, and time associated with PCI DSS compliance

• Protects your data and your brand

• Offers the peace-of-mind that comes with a PCI-validated payment security solution

• Renders card data useless to hackers – Nothing to find, nothing to steal

• Minimizes risk of managing payment card data

Product Platform – Roadmap

Q2 2018 Payment Insider – Single Sign On Quick Chip NCR Aloha Certification TLS 1.2 Conversion Visa Checkout US-Converge Next Gen UI-Converge NCR Quest with Simplify

2019 • Single API

Q1 2018 P2PE validation Converge - Billing/Invoicing Converge 2.0 – One platform Wallet/Pays Support Oracle OPI Certification EMV Contactless Agilysis Certification OrderTalk Certification

Q3 2018 DCC (Dynamic Currency Conversion/non-EMV) Fusebox UI Enhancements (Create Transaction) Fusebox Reporting Enhancements (HW Upgrade) PayPal Support Least Cost Debit Routing Appetize Certification Interac Certification Par Brink POS Certification Next Gen DCC 2.0 CNP & CP-Converge

Q4 2018• Fusebox Automated Email of

Credits and Debits report • Fusebox GBM support for One Site

to Many Terminals • Puerto Rico Certification• EBT/SNAP Cash Back Transactions

= Committed = Targeted= Delivered

LEGEND

Questions?