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‘Strategic Management for Tourism’ L-303 ,Unit – 3 Group 3 Sec – B PGDM (TL) 2010-12

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Page 1: Strategic management

‘Strategic Management for Tourism’

L-303 ,Unit – 3 Group 3Sec – BPGDM (TL) 2010-12

Page 2: Strategic management

Students Involved

•Shuvojyoti•Shishir•Shashank•Shipra •Sreetama

•Stephy•Seema•Srinivas•Sawan

Page 3: Strategic management

Context• Formulation of Strategies• Modernization• Diversification• Integration• Definition of takeover• Takeover Strategies• Advantages of Takeover• Disadvantages of Takeover• Case Study• Definition of Joint Strategies• Advantage & Disadvantage• Case Study• Divestment & Liquidation

Strategy

• Divestment• Reasons to Divest• Implementation of

Divestment strategy• Example• Liquidation Strategy• Process of Strategic choice

and the factors affecting it.• Corporate Portfolio Analysis• Product Life Cycle (PLC)• Boston Consultancy Group

(BCG) matrix.• Its implementation• Conclution

Page 4: Strategic management

Strategy Formulation strategy formulation refers to the process of choosing the most appropriate course of action for the realization of organizational goals and objectives and thereby achieving the organizational vision.

Page 5: Strategic management

Process of Strategy FormulationThe process of strategy formulation basically

involves six main steps,

•Setting Organizations objectives•Evaluating the organizational environment•Setting Quantitative Targets•Aiming in context with the divisional plans•Performance Analysis•Choice of Strategy

Page 6: Strategic management

Setting Organization’s objectives:-

The key component of any strategy statement is to set the long-term objectives of the organization.

It is known that strategy is generally a medium for realization of organizational objectives.

strategy is a wider term which believes in the manner of deployment of resources so as to achieve the objectives

Page 7: Strategic management

Evaluating the Organizational Environment:-

The next step is to evaluate the general economic and industrial environment in which the organization operates. This includes a review of the organizations competitive position.

It is essential to conduct a qualitative and quantitative review of an organizations existing product line

Page 8: Strategic management

Setting Quantitative Targets – In this step, an organization must

practically fix the quantitative target values for some of the organizational objectives.

The idea behind this is to compare with long term customers, so as to evaluate the contribution that might be made by various product zones or operating departments.

Page 9: Strategic management

Aiming in context with the divisional plans

In this step, the contributions made by

each department or division or product category within the organization

strategic planning is done for each sub-unit. This requires a careful analysis of macroeconomic trends.

Page 10: Strategic management

Performance Analysis :-

Performance analysis includes discovering and analyzing the gap between the planned or desired performance

A critical evaluation of the organizations past performance, present condition and the desired future conditions must be done by the organization

Page 11: Strategic management

Choice of Strategy This is the ultimate step in Strategy Formulation. The best course of action is actually chosen after considering organizational goals, organizational strengths, potential and limitations as well as the external opportunities.

Page 12: Strategic management

Formulation of Strategies

MODERNIZATION, DIVERSIFICATION, INTEGRATION

Page 13: Strategic management

MODERNIZATION

Meaning “Bridging an organization's past, present, and future”

Once modernization is defined at the very highest level as making improvements to current business processes, all other sub-categories of modernization fall semi-neatly into place

Page 14: Strategic management

Business-centric View  The definition of modernization must be

business-centric and cares about business process that help:-

-increase revenue -reduce costs -increase share price. So the definition of modernization that

excites business leaders is: "Improving current business processes to better support organizational objectives."

Page 15: Strategic management
Page 16: Strategic management

Modernization Strategy Framework

Page 17: Strategic management

Application migration—run existing applications on a lower-cost platform.

Application replacement—substitute an off-the-shelf package for existing functionality.

Application redevelopment—redevelop applications that offer high business value but that cannot be extended easily to meet new business needs

Page 18: Strategic management

Three Best Practices

•To win business support and funding, plans for modernization then focus on improving business process, not replacing IT systems

•A down economy is no excuse for tabling modernization in favor of "do nothing" -- it's often the case that relatively small and inexpensive changes can result in significant business process improvement

•Sometimes modernization is about discovering -- through careful study and calculation -- that the painful change everyone was dreading is actually not required after all

Page 19: Strategic management

DIVERSIFICATION

Page 20: Strategic management

Introduction

•Used to expand firm’s operations by adding markets, products, services, or stages of production to the existing business.

•Purpose is to allow the company to enter lines of business that are different from current operations.

Page 21: Strategic management

TYPES

On the basis of growth strategies

• Concentric Diversification-When a firm adds related products.

• Conglomerate Diversification- When a firm diversifies into areas that are unrelated to its current line of business

Page 22: Strategic management

GROW OR BUY?

INTERNAL DIVERSIFICATION, expanding a firm's product or market base two TYPES are,

1.Market existing products in new markets 2.Market new products in existing markets

EXTERNAL DIVERSIFICATION, when a firm looks outside of its current operations and buys access to new products or markets

Page 23: Strategic management

VERTICAL OR HORIZONTAL?

Based on the direction

VERTICAL DIVERSIFICATION- When firms undertake operations at different stages of production.

HORIZONTAL DIVERSIFICATION- When a firm enters a new business (related or unrelated) at the same stage of production as its current operations.

Page 24: Strategic management

Guidelines for Conglomerate Diversification

• Declining annual sales and profits •Capital and managerial talent to compete

successfully in a new industry•Financial synergy between the acquired

and acquiring firms •Exiting markets for present products are

saturated 

Page 25: Strategic management

Guidelines for Horizontal Diversification 

• Revenues from current products/services would increase significantly by adding the new unrelated products 

• Highly competitive and/or no-growth industry w/low margins and returns 

• Present distribution channels can be used to market new products to current customers 

• New products have counter cyclical sales patterns compared to existing products 

Page 26: Strategic management

INTEGRATION

Page 27: Strategic management
Page 28: Strategic management

Benefits of vertical integration

•Distributors (forward integration) Gaining ownership or increased control over distributors or retailers 

•Suppliers (backward integration) •Competitors (horizontal integration)

Page 29: Strategic management

Takeover and Joint Strategies

Page 30: Strategic management

TakeoverDefinition : In business, a takeover is the

purchase of one company (the target) by another (the acquirer, or bidder). It can also termed as the acquisition of a company whose shares are listed on a stock exchange. It can be willingly or unwillingly of the target company.

Page 31: Strategic management

Types of TakeoverFriendly takeovers - Before making a bid

offer for another company, it usually first informs the company's board of directors.

Hostile takeovers - A hostile takeover is a take over to a target company whose management is unwilling to agree to a takeover.

Reverse takeovers - Type of takeover where a private company acquires a public company.

Page 32: Strategic management

Takeover StrategiesMainly there are two types of Strategy

•Opportunistic – Its mainly the acquiring company use the target company as the future money maker for long run.•Strategic - Its not only earning money from target company but also use the target companies earned market and relations for profitability. Actually it depends upon the acquiring company how they want to implement their takeover strategy. How they want to use the target company.

Page 33: Strategic management

Advantages

•Increase in sales/revenues.•Venture into new businesses and

markets.•Profitability of target company.•Increase market share.•Decrease competition.•Enlarge brand portfolio.•Increase in product publicity into the

target market.

Page 34: Strategic management

Disadvantage

Goodwill, often paid in excess for the acquisition.

Job cuts.Cultural integration/conflict with new

managementHidden liabilities of target entity.The monetary cost to the company.Lack of motivation for employees in the

company being bought up.

Page 35: Strategic management

The takeover of Cadbury (UK) by

the US based Kraft Food Inc.

Page 36: Strategic management

Takeover of Cadbury by The Kraft foods Inc. Background of Two CompaniesCadbury1.The origins of Cadbury was in 1824, John Cadbury, a Quaker, opened a shop in Birmingham, central England. 2.Cadbury was the second biggest confectionery group in the world, UK based.Kraft Food Inc.1.Kraft was the world's second largest food company in the world, US based .2.Product line Packaged food products, including snacks, beverage, cheese, meals, and packaged grocery products e.g., Oreo cookies , Philadelphia cream cheese etc.

Page 37: Strategic management

Important Case Details

•It was held on February 2010•It was the that year’s biggest overseas

takeover.•Cadbury–Kraft planed for join portfolio for

more than 40 brands each with expected yearly sale of US $100 million.

•The takeover offer was US $19.7 billion.•Kraft paid 850 pence/share where 500

pence was in cash and rest was in share.

Page 38: Strategic management

Positives for Kraft Food & Cadbury•Both the companies will become a global

confectionery giant.•It help Kraft in increasing its market

share and overseas growth•It also helps Cadbury to reach new

markets and establish its presence in the US confectionery market.

•It would create a global powerhouse with annual sales of around US$ 50 billion yearly.

Page 39: Strategic management

The Negatives hits Cadbury

Cadbury lost its crown of being 2nd largest confectionary group.

Its was reported that 120 managers and executives of 170 quite Cadbury after that takeover.

Cadbury also lost its independent reputation in global chocolate market.

Page 40: Strategic management

Joint Strategies(JS)

•it is the merging of two (or more) companies, enterprise or organization towards a more profitable, mutually beneficial and stronger entity in the market. The parties agree to create a new entity by both contributing equity, and they then share in the revenues, expenses, and control of the enterprise.

Page 41: Strategic management

Advantages of JS

•Increase the ability to work with rivalries.•Decrease the threat of Competition.•Help organization to cut down there

failure rate.•Easy to remove most common mistakes.•Develop a strong relationship chain into

the industries

Page 42: Strategic management

Disadvantages of JS•It takes time and effort to build the right

relationship and partnering with another business can be challenging.

•There is an imbalance in levels of expertise, investment or assets brought into the venture by the different partners.

•The partners don't provide enough leadership and support in the early stages.

•Success in a joint venture depends on thorough research and analysis of the objectives.

Page 43: Strategic management

Joint Strategy of Addidas & Reebok to pull down Nike International Inc.

Page 44: Strategic management

Joint Strategy of Addidas & Reebok The story of Adidas started back to the

year 1920 when Adolf Dassler (Adi) produced a handmade shoe fitted with black spikes.

In 1924, Adi and his brother Rudolf Dassler (Rudolf) started a company under the name "Dassler Brothers OHG".

By 1949, Adidas was registered as a company -'Adi' from Adolf and 'Das' from Dassler. Adi registered the "Three Stripes" as his official logo.

The company launched its first jogging shoe called, "Achille" in 1968. The "Trefoil Logo" was introduced in 1972.

Page 45: Strategic management

Important Case Details On August, 2005, Adidas-Salomon AG

(Adidas), Germany's largest sporting goods maker announced acquisition of the US-based Reebok International Limited (Reebok) for $3.8 billion.

August , 2005 the share price of Adidas increased by 7.4% from €147.52 to €158.45 on the Frankfurt stock exchange, while Reebok's share price at the New York Stock Exchange rose to $57.14 an increase of 30% share price of $43.95.

There main goal was to take down the share of Nike International Inc. in US sports market.

Page 46: Strategic management

The Market•US is the biggest market of sports goods

in all over the world.•33% of athletic footwear purchased every

year for fitness and sports activities.•40% of the consumers of sports apparel

lay in the age group 12-24.•Sports apparel retail sales in the US were

worth $38.8 billion and increasing.•Athletic footwear retail sales were $16.4

billion and growing.

Page 47: Strategic management

JS of Addidas & Reebok

The JS planed on August 2005As per the JS Addidas gave $59/share.They will use same retail shops to sell

their sports goods.Addidas is known for comfort goods,

where as Reebok is mainly on the Style of product.

They plan to exchange the ideas to create a totally satisfactory sports product

Page 48: Strategic management

Positive Side of the JS•They some extend successful to their plan

of take down the share of NIKE in US sports market.

•Some analysis of data of the case denotes that the Addidas-Reebok JS could beat Nike to become leader.

•The biggest benefit is Addidas has removed a competitor as Reebok.

•By this JS Addidas has got the chance to enter a vast market of US sports arena.

Page 49: Strategic management

Divestment & Liquidation Strategy

Page 50: Strategic management

DIVESTMENT

• Divestment is a form of retrenchment strategy used by businesses when they downsize the scope of their business activities

• Firms may elect to sell, close or spin-off a strategic business unit, major operating division or product line

• This move often is the final decision to eliminate unrelated, unprofitable or unmanageable operations

Page 51: Strategic management

Reasons to Divest

Market share too small Firms may divest when their market share is too

small for them to be competitive or when the market is too small to provide the expected rates of return

Page 52: Strategic management

Availability of better alternatives

Firms may also decide to divest because they see better investment opportunities. Organizations have limited resources. They are often able to divert resources from a marginally profitable line of business to one where the same resources can be used to achieve a greater rate of return

Page 53: Strategic management

Need for increased investment

Firms sometimes reach a point where continuing to maintain an operation is going to require large investments in equipment, advertising, research and development, and so forth to remain viable. Rather than invest the monetary and management resources, firms may elect to divest that portion of the business

Page 54: Strategic management

Lack of strategic fit

A common reason for divesting is that the

acquired business is not consistent with the image and strategies of the firm. This can be the result of acquiring a diversified business. It may also result from decisions to restructure and refocus the existing business

Page 55: Strategic management

Legal pressures to divest

Firms may be forced to divest operations to avoid penalties for restraint of trade. Service Corporation Inc., a large funeral home chain acquired so many of its competitors in some areas that it created a regional monopoly. The Federal Trade Commission required the firm to divest some of its operations to avoid charges of restraint of trade

Page 56: Strategic management

Implementation of Divestment Strategy

Firms may pursue a divestment strategy by spinning off a portion of the business and allowing it to operate as an independent business entity

Firms may also divest by selling a portion of the business to another organization(Kelvinator India-spin-off-Avanti scooters–high production cost)

Firms may also close a portion of its operations

Page 57: Strategic management

Example

Faced with a decline in its market share of almost half in the 14 to 19 male age group and no introduction of a successful new product in years, and rising manufacturing costs, Levi Strauss found it necessary to divest some of its operations. Since 1997 the company has announced plans to shut twenty-nine factories in North America and Europe and to eliminate 16,310 jobs

Page 58: Strategic management

Liquidation Strategy

Grand strategy, firm typically sold in parts, only occasionally as a whole

Less attractive of all the grand strategies as it brings great hardships to the business and the employees

Columbia Corporation, a $130 million diversified firm, liquidated its assets for more cash per share than the market value of its stock

Page 59: Strategic management

Reasons for Liquidation

A company being unable to repay its debts, making it insolvent

Company directors wanting the business to avoid trading while insolvent

There being no purpose or benefit to be gained by the company continuing

Page 60: Strategic management

Liquidation: Difficult/Undesirable

The management may hesitate to liquidate due to fear of failure

The trade unions would naturally resist the loss of employment of workers

Moreover inadequate compensation for most unusable assets as they will be considered as scrap

Also it creates a bad impact on the company or the Business group

Page 61: Strategic management

Effects of Liquidation

When appointed, liquidators take control of all of the company’s assets; if it is still trading, this includes the business itself

The liquidator has the authority to sell any business in the name of the company

Director(s) of a company lose their power when a liquidator is appointed

The company’s assets will be disposed of by the liquidator who will ensure that the proceeds of the sale are provided to creditors

Page 62: Strategic management

Legal issues of Liquidation

Under the Companies Act , 1956, liquidation is termed as winding-up . The Act defines winding-up of a company as the process whereby it’s life is ended and it’s property administered for the benefit of it’s creditors and members

At the end of winding up, the company will have no assets or liabilities

When the affairs of a company are completely winded up, the dissolution of the company takes place

Page 63: Strategic management

Process of Strategic choice and the factors affecting it

Page 64: Strategic management

Results of the strategy formulation process

Results of Process

StrategicIntent

StrategicAssessment

AvailableOptions

Chosen Strategy

CONTEXT

Page 65: Strategic management

Choosing a strategy from among strategic options

Choice Criteria/No options identified

Strategic Intent

StrategicAssessment Available

Options

Logically viable options/Chosen Strategy

Feasible butUnaligned Options

Aligned butInfeasible Options

Page 66: Strategic management

Importance Of Choice in StrategyStrategic Choice is the third logical element

of strategic formulation process

If there are no choices to be made, there can of little value of thinking the strategy.

When considering choice it is necessary to make a perspective view

Page 67: Strategic management

What Options are available?

Structure for making strategic choice

Options of method on

how to progress

Options about products, markets

and services

Options to improve resources &capabilities

Making the Choice

Choice Criteria-Assessment

-Intent Theoretical Frameworks for

making strategic choice

Who should be involved inthe Choice?

Linking into available strategic options

Chosen Strategy

Page 68: Strategic management

Options for Markets and Products

MarketNeed

Present

New

Present NewProduct

ProductDevelopment

Diversification(related or unrelated)

MarketDevelopment

Corporate Strategy

MarketGeography(the third dimension)

New

Present

‘Do Nothing’WithdrawConsolidateMarket penetration

Page 69: Strategic management

Options in methods of implementation

•Internal development•Acquisition•Contractual arrangements•Strategic alliances and partnerships

Page 70: Strategic management

Strategic Options

•Product/market, resource/capability and implementation method may be grouped to form strategic options

Small number Combining top-down and bottom-up thinking

•Strategic Options tested: Aligned with strategic intent Feasible in terms of capabilities and

resources Acceptable to those who have to approve and

implement it

Page 71: Strategic management

Who should be involved with strategic choice?

•Political as much as logical process•Political reality revealed by asking:

Who stands to gain or lose? How will existing coalitions be affected? Who may be seen to have originated choices?

•Board approval is one thing•Support from those who will make it

happen is also essential

Page 72: Strategic management

Porter’s 3 Generic Strategies

•Cost Leadership•Differentiation•Focus

Page 73: Strategic management

The Strategy Clock

High

Low

Low HighPrice

PerceivedAdded Value

Low price/added value

1

2

3

4

5

6

7

8

Low Price

Hybrid

Differentiation

FocusedDifferentiation

Strategies Destinedfor ultimate failure

Page 74: Strategic management

Factors affecting The Strategic Choice

•Nature of environment

•Firms internal realities

•Ambition of CEO/Owners

•Company culture

•Resource Allocation

Page 75: Strategic management

Corporate Portfolio Analysis

Page 76: Strategic management

Portfolio Analysis

▫How much of our time and money should we spend on our best products to ensure that they continue to be successful?

▫How much of our time and money should we spend developing new costly products, most of which will never be successful?

Page 77: Strategic management

•“Strategic market planning is concerned with adapting the organisation to a changing environment

•The organisation will prosper when it meets customer needs better than the competition

•Success is achieved when a strategy is developed for an organisation which fits the environment within which it operates

Page 78: Strategic management

•BUT customer needs change

•competitors develop new products and technologies which add value

•Corporate failure is often due to management inability to adapt to change

•Environmental changes may be continuous (changes are slow and reasonably predictable, giving time to adapt) or discontinuous (sudden, dramatic and unpredictable, making it difficult to plan)

Page 79: Strategic management

• Sudden environmental changes can trigger shocks or strategic windows or paradigm shifts

• Existing market leaders often ill-equipped to match the new circumstances and new contenders go through the window and displace the current players

• Can current leaders close the strategic window before new contenders can get established?

• New contenders need to get through the window fast before it closes

Page 80: Strategic management

Major causes of strategic windows opening:

• New technology can rapidly make obsolete the major strengths of current market leaders (e.g. Ever Ready zinc batteries displaced by Duracel lithium batteries)

• New segments • New channels of distribution (e.g. Direct Line)• Market redefinition (nature of demand changes)• New legislation (e.g. privatisations)• Environmental shocks (sudden unpredicted

changes in currencies, commodity prices or political events)

Page 81: Strategic management

Corporate mission Resource allocation

Corporate objectives

Identify strategic business units

Explore synergies

Corporate development

Components of corporate strategy

Page 82: Strategic management

Long-term profitability

Increase volume

Improve productivity

Expand market

Market penetration

Cost reduction

Increase prices

Rationalise product mix

Stimulate primary demand

Enter new segments

Win competitor’s customers

Fixed costsVariable

costs

Strategic Focus

Page 83: Strategic management

Defining strategic business units

• Beyond a certain size a company needs to divide into SBUs to promote managerial performance

• Each SBU needs a definition of its business, specifying the competitive arena in which it will compete

• Often define business in product terms but perhaps should define by customer needs served

Page 84: Strategic management

Can define the business in terms of:

• Customer group dimension (how many market segments will the business seek to serve?)

• Customer need dimension (how many customer needs will it meet?)

• Technology dimension (what technologies will it seek to master?)

Page 85: Strategic management

• An SBU must be a clear, sensible management entity

• Must be capable of being run as an independent business

• SBU management must consider the best growth direction

• It should serve an external market, with distinct customers and competitors

• A major strand of technique development is to consider the business as a portfolio of investments

• This can give added insight, highlight potential problems and offer some strategic guidance

Page 86: Strategic management

• A company has a portfolio of SBUs• Some SBUs offer much more attractive

growth and profit opportunities than others

• SBUs will be targeted for build, growth, maintain, harvest or divestment

• SBUs will differ also in cash flow characteristics

• An SBU with a major new product or pursuing new market opportunities is likely to require net cash investment

• An SBU with strong market share in a mature market may be a strong cash generator

Page 87: Strategic management

SBU objectives and resourcing decisions depends on:

• Attractiveness of the market (function of market size, growth, competitive intensity, profit levels, government regulations, sensitivity to economic fluctuations)

• Relative competitive strength of the SBU (function of market share, product positioning, cost competitiveness, technical skills, marketing and distribution capabilities, organisational flexibility)

• SBUs in attractive markets with competitive advantage should be set ambitious objectives and resources priority

Page 88: Strategic management

Portfolio analysis enables a business to:

• Assess the balance of its portfolio (between cash use and cash generation)

• Have a framework for strategic market planning; successful SBUs follow a life cycle

• Develop a clear objective appropriate to its portfolio position - growth, maintenance, harvest, divestment

Page 89: Strategic management

Portfolio Analysis

Advantages:

▫ Top management evaluates each of firm’s businesses individually

▫ Use of externally-oriented data to supplement management judgment

▫ Raises issue of cash flow availability

▫ Facilitates communication

Page 90: Strategic management

Portfolio Analysis

Disadvantages:

▫ Difficult to define product/market segments

▫ Standard strategies can miss opportunities

▫ Illusion of scientific rigor

▫ Value-laden terms

Page 91: Strategic management

Experience Curve

Page 92: Strategic management

Introduction• Models of the learning curve effect and the closely

related experience curve effect express the relationship between equations for experience and efficiency or between efficiency gains and investment in the effort.

• The rule used for representing the learning curve effect states that the more times a task has been performed, the less time will be required on each subsequent iteration.

• This relationship was probably first quantified in 1936 where it was determined that every time total aircraft production doubled, the required labour time decreased by 10 to 15 %.

• The experience curve effect is broader in scope than the learning curve effect encompassing far more than just labour time.

Page 93: Strategic management

Learning Curve

• The experience of "learning curves" was first observed by the 19th century German psychologist Hermann Ebbinghaus.

• The rule used for representing the learning curve effect states that the more times a task has been performed, the less time will be required on each subsequent iteration.

• Learning curve theory states that as the quantity of items produced doubles, costs decrease at a predictable rate.

• The learning curve describes the observed reduction in the number of required direct labour hours as workers learn their jobs.

Page 94: Strategic management

The Experience Curve

• In the late 1960s Bruce Henderson of the Boston Consulting Group (BCG) began to emphasize the implications of the experience curve for strategy.

• The experience curve effect is broader in scope than the learning curve effect encompassing far more than just labor time.

• It states that the more often a task is performed, the lower will be the cost of doing it. The task can be the production of any good or service.

• Each time cumulative volume doubles, value added costs fall by a constant and predictable percentage.

Page 95: Strategic management

Reasons for the effect

• Labour efficiency• Standardization, specialization, and methods

improvements • Technology-Driven Learning • Better use of equipment • Changes in the resource mix • Product redesign • Network-building and use-cost reductions • Shared experience effects

Page 96: Strategic management

Experience Curve Discontinuities

• The experience curve effect can on occasion come to an abrupt stop when:

• Competitors introduce new products or processes that you must respond to

• Key suppliers have much bigger customers that determine the price of products and services, and that becomes the main cost driver for the product

• Technological change requires that you or your suppliers change processes

• The experience curve strategies must be re-evaluated because ▫ they are leading to price wars ▫ they are not producing a marketing mix that the

market values

Page 97: Strategic management

Strategic Consequences

• The BCG strategists examined the consequences of the experience effect for businesses.

• The reasoning is increased activity leads to increased learning, which leads to lower costs, which can lead to lower prices, which can lead to increased market share, which can lead to increased profitability and market dominance.

• One consequence of the experience curve effect is that cost savings should be passed on as price decreases rather than kept as profit margin increases.

• Relatively low cost of operations is a very powerful strategic advantage, firms should capitalize on these learning and experience effects.

Page 98: Strategic management

Implications

• If a firm is able to gain market share over its competitors, it can develop a cost advantage.

• Penetration pricing strategies and a significant investment in advertising, sales personnel, production capacity, etc. can be justified to increase market share and gain a competitive advantage.

• When evaluating strategies based on the experience curve, a firm must consider the reaction of competitors who also understand the concept.

Page 99: Strategic management

Criticisms

• Some authors claim that in most organizations it is impossible to quantify the effects.

• They claim that experience effects are so closely intertwined with economies of scale that it is impossible to separate the two.

• Economies of scale should be considered one of the reasons why experience effects exist.

• Likewise, experience effects are one of the reasons why economies of scale exist.

Page 100: Strategic management

Experience Curve Graph

Page 101: Strategic management

Life-Cycle Strategies

Page 102: Strategic management

Learning Goals

1. Know the stages of the product life cycle2. Realize how marketing strategies change

during the product’s life cycle

Page 103: Strategic management

Product Life-Cycle Strategies

•The Product Life Cycle (PLC) has Five Stages▫Product Development, Introduction,

Growth, Maturity, Decline▫Not all products follow this cycle:

Fads Styles Fashions

Page 104: Strategic management

Product Life-Cycle Strategies

•The product life cycle concept can be applied to a:▫Product class (soft drinks)▫Product form (diet colas)▫Brand (Diet Dr. Pepper)

Using the PLC to forecast brand performance or to develop marketing strategies is problematic

Page 105: Strategic management

Product Life-Cycle Strategies

• Product development

• Introduction• Growth• Maturity• Decline

•Begins when the company develops a new-product idea

•Sales are zero•Investment costs

are high•Profits are negative

PLC Stages PLC Stages

Page 106: Strategic management

Product Life-Cycle Strategies

• Product development

• Introduction• Growth• Maturity• Decline

•Low sales•High cost per

customer acquired•Negative profits•Innovators are

targeted•Little competition

PLC Stages PLC Stages

Page 107: Strategic management

Marketing Strategies: Introduction Stage

•Product – Offer a basic product•Price – Use cost-plus basis to set•Distribution – Build selective distribution•Advertising – Build awareness among

early adopters and dealers/resellers•Sales Promotion – Heavy expenditures to

create trial

Page 108: Strategic management

Product Life-Cycle Strategies

• Product development

• Introduction• Growth• Maturity• Decline

•Rapidly rising sales

•Average cost per customer

•Rising profits•Early adopters are

targeted•Growing

competition

PLC Stages PLC Stages

Page 109: Strategic management

Marketing Strategies: Growth Stage•Product – Offer product extensions,

service, warranty•Price – Penetration pricing•Distribution – Build intensive distribution•Advertising – Build awareness and

interest in the mass market•Sales Promotion – Reduce expenditures to

take advantage of consumer demand

Page 110: Strategic management

Product Life-Cycle Strategies

• Product development

• Introduction• Growth• Maturity• Decline

•Sales peak•Low cost per

customer•High profits•Middle majority

are targeted•Competition

begins to decline

PLC Stages PLC Stages

Page 111: Strategic management

Marketing Strategies: Maturity Stage

•Product – Diversify brand and models•Price – Set to match or beat competition•Distribution – Build more intensive

distribution•Advertising – Stress brand differences

and benefits•Sales Promotion – Increase to encourage

brand switching

Page 112: Strategic management

Product Life-Cycle Strategies

• Product development

• Introduction• Growth• Maturity• Decline

•Declining sales•Low cost per

customer•Declining profits•Laggards are

targeted•Declining

competition

PLC Stages PLC Stages

Page 113: Strategic management

Marketing Strategies: Decline Stage

•Product – Phase out weak items•Price – Cut price•Distribution – Use selective distribution:

phase out unprofitable outlets•Advertising – Reduce to level needed to

retain hard-core loyalists•Sales Promotion – Reduce to minimal

level

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BOSTON CONSULTING GROUP MATRIX

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INTRODUCTION

BOSTON CONSULTING GROUP (BCG) MATRIX is developed by BRUCE HENDERSON for the BOSTON CONSULTING GROUP IN 1968

According to this technique, businesses or products are classified as low or high performers depending upon their market growth rate and relative market share.

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Relative Market Share and Market Growth

To understand the Boston Matrix you need to understand how market share and market growth interrelate.  

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MARKET SHARE

• Market share is the percentage of the total market that is being serviced by your company, measured either in revenue terms or unit volume terms.

•RELATIVE MARKET SHARE

• RMS = Business unit sales this year Leading rival sales this year

• The higher your market share, the higher proportion of the market you control.

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MARKET GROWTH RATE

• Market growth is used as a measure of a market’s attractiveness.

• MGR = Individual sales - individual sales this year last year Individual sales last year • Markets experiencing high growth are ones

where the total market share available is expanding, and there’s plenty of opportunity for everyone to make money.

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THE BCG GROWTH-SHARE MATRIX

• It is a portfolio planning model which is based on the observation that a company’s business units can be classified in to four categories:

Stars Question marks Cash cows Dogs

• It is based on the combination of market growth and market share relative to the next best competitor.

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STARS

High growth, High market share•Stars are leaders in business.•They also require heavy investment,

to maintain its large market share.•It leads to large amount of cash

consumption and cash generation.•Attempts should be made to hold the

market share otherwise the star will become a CASH COW.

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CASH COWS

Low growth , High market share

•They are foundation of the company and often the stars of yesterday.

•They generate more cash than required.•They extract the profits by investing as

little cash as possible•They are located in an industry that is

mature, not growing or declining.

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DOGSLow growth, Low market share

•Dogs are the cash traps.•Dogs do not have potential to bring in

much cash.•Number of dogs in the company should be

minimized.•Business is situated at a declining stage.

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QUESTION MARKS

High growth , Low market share

•Most businesses start of as question marks.•They will absorb great amounts of cash if

the market share remains unchanged, (low).•Why question marks?•Question marks have potential to become

star and eventually cash cow but can also become a dog.

• Investments should be high for question marks.

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WHY BCG MATRIX ?

To assess :

Profiles of products/businesses The cash demands of products The development cycles of products Resource allocation and divestment

decisions

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BCG MATRIX WITH CASH FLOW

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BENEFITS

•BCG MATRIX is simple and easy to understand.

•It helps you to quickly and simply screen the opportunities open to you, and helps you think about how you can make the most of them.

•It is used to identify how corporate cash resources can best be used to maximize a company’s future growth and profitability.

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LIMITATIONS

•BCG MATRIX uses only two dimensions, Relative market share and market growth rate.

•Problems of getting data on market share and market growth.

•High market share does not mean profits all the time.

•Business with low market share can be profitable too.

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PRACTICAL USE

•MAHINDRA & MAHINDRA

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BCG MATRIX

Scorpio

Commander

Bolero

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CONCLUSION

Though BCG MATRIX has its limitations it is one of the most FAMOUS AND SIMPLE portfolio planning matrix ,used by large companies having multi-products.