strategic information systems iv stv401t / b btip05

Corporate Affairs and Marketing (CA&M) Brand and Event Management

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STRATEGIC INFORMATION SYSTEMS IV

STV401T / B

BTIP05 / BTIX05 - BTECH

DEPARTMENT OF INFORMATICS

LECTURE – 01:

KEY CONCEPTS

By: Dr. Tendani J. Lavhengwa

[email protected]


LECTURE: 01 - KEY CONCEPTS

Inspirational Quotes

• My personal quote:

“Always be a thought ahead. Do not fear the blank page, everything started

somewhere”

• Quotes to consider as inspiration:

"The right quote can inspire people to change their ways" ~ Zig Ziglar

“A goal is a dream with a deadline” ~ Napoleon Hill

• Your quotes?

???



#. Start-up Items to discuss

1. Information Science overview

2. Expanding on “Base course Motivation message” from: Turban et al. (2011) & Bocij et al. (2015)

3. The changing business environment

4. Business Pressures-Responses-Support Model and Business Environment Factors

5. Mintzberg’s 10 Managerial Roles

6. Why computerise decisions (DSS)?

7. Types of control

8. Information Systems Pyramids

9. Steps / stages decision making process – flow and diagram

10. Automated Decision-Making (ADP) Framework

11. Computerised Tools for Decision Support


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1. INFORMATION SCIENCE OVERVIEW


from: Turban et al. (2011) - Reminder

Turban et al. (2011) states… ”The business environment (climate) is constantly changing, and it is becoming more and more complex.

Organizations, private and public, are under pressures that force them to respond quickly to changing conditions and to be innovative in the way they operate.

Such activities require organizations to be agile and to make frequent and quick strategic, tactical, and

operational of relevant data, information, and knowledge.

Processing these, in the framework of the needed decisions. must be done quickly. frequently in real

time, and usually requires some computerized support.”

2. EXPANDING ON “BASE COURSE MOTIVATION MESSAGE” FROM: TURBAN ET AL. (2011)


What can we note?

2. EXPANDING ON “BASE COURSE MOTIVATION MESSAGE” FROM: TURBAN ET AL. (2011)

*The business environment (climate)

is constantly changing,

and it is becoming more and

more complex. *Organizations,

private and public,

are under pressures

that force them to respond

quickly

to changing conditions

and to be innovative in the way they

operate.

*Such activities require

organizations to

be agile

and to make frequent

and quick strategic,

tactical,

and operational of relevant data, information,

and knowledge. *Processing these, in

the framework of the needed decisions.

must be done

quickly.

frequently in real time,

and usually requires some computerized

support.


What can we note?

2. EXPANDING ON “BASE COURSE MOTIVATION MESSAGE” FROM: BOCIJ ET AL. (2015)

Bocij et al. (2015) states…

”Systems theory provides a powerful means of analysing and improving business processes. It can be

applied to a variety of different areas and is fundamental to gaining a good understanding of the

managerial application of BIS”

Bocij, P., Greasley, A., & Hickie, S. 2015. Business Information Systems: Technology Development And Management For The E-Business. 5th Edition.


What can we note?

2. EXPANDING ON “BASE COURSE MOTIVATION MESSAGE” FROM: BOCIJ ET AL. (2015)


3. THE CHANGING BUSINESS ENVIRONMENT


4. BUSINESS PRESSURES-RESPONSES-SUPPORT MODEL

These Business Environment Factors create pressure on organisations

and Business Environment Factors



Case Study: Digital Agriculture Service (source: Accenture)

Source: https://www.accenture.com/us-en/insight-accenture-digital-agriculture-solutions



Marketing: Traditional -> Digital


5. MINTZBERG’S 10 MANAGERIAL ROLES

listing

Inte

rper

son

al

Figurehead

Leader

Liaison

Info

rmat

ion

al

Monitor

Disseminator

Spokesperson

Dec

isio

nal

Entrepreneur

Disturbance handler

Resource allocator

Negotiator


6. WHY COMPUTERISE DECISIONS (DSS)?

Multiple reasons

Speedy computations

Improved communication

and collaboration

Increased productivity of

group members

Improved data management

Managing giant data

warehouses

Quality support

Agility support

Overcoming cognitive limits in

processing and storing information

Using the Web

Anywhere, anytime support

*Any other addition that may be applicable to

you


7. TYPES OF CONTROL

- - -


8. INFORMATION SYSTEMS PYRAMIDS

Classic - traditional


Models of IT

8. INFORMATION SYSTEMS PYRAMIDS


Different options

9. STEPS / STAGES DECISION MAKING PROCESS

•Consists of finding, identifying, and formulating the problem or situation that calls for a decision.

•may involve, comparing the current status of a project or process with its plan.

•The end result of the intelligence phase is a decision statement.

•“intelligence,”, adopted from 'the military' - which involves the gathering of information without necessarily knowing what it will lead to in terms of decisions to be made.

The Intelligence Phase

•The design phase is where we develop alternatives. This phase may involve a great deal of research into the available options. During the design phase we should also state our objectives for the decision we are to make.

The Design Phase

•we evaluate the alternatives that we developed in the design phase and choose one of them. The end product of this phase is a decision that we can carry out.

The Choice Phase

•The decision that is ultimately carried out.

Implementation

•The decision implemented is evaluated. Was the course of action taken a good choice?

Review

Extensions to Simon's Model: * Implementation * Review

SIMON'S MODEL OF DECISION MAKING Sources: Herbert A. Simon and Associates Turban et al. (2011)


Automated Decision Support (ADS) / Decision Automation Systems (DAS)

10. AUTOMATED DECISION-MAKING FRAMEWORK

Similar expressions for decision making

Decision Automation

Systems (DAS)

Automated Decision Support

(ADS)

Automated Decision-Making

Automated Decision-Making Framework


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11. COMPUTERISED TOOLS FOR DECISION SUPPORT


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QUESTIONS & ENQUIRIES

[email protected]

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