strategic human resource management
TRANSCRIPT
Introduction
Employees are considered a valuable asset and the driving force for the operations of businesses
Low employee morale is very costly to organizations
It contributes to deviation from an organization’s strategic goals achievement
Causes of low employee morale1. Communication problem2. The inaccessibility of managers and
leaders for help3. Failure of leaders to coach their
employees4. Poor leadership5. Lack of appreciation from managers6. Lack of career prospects
Communication problem
Fear of employees to freely speak their minds
Managers and leaders only accepting news pleasing to them
One way communication system Delayed communication
Poor leadership
Managers and leaders failing to play their coaching role
Managers and leaders failing to lead by examples
Open disregard of company policies by leaders
Managers’ individual misconduct
Inadequate career prospects Lack of opportunities for
development and career advancement
Stagnation of employees in one position for a long time
Favoritism Outside recruitment for positions
that are a chance for promotion
Lack of performance and reward management No recognition for individual effort No verbal appreciation from
management to employees No rewards for exemplary
achievements Unrewarded hard work No team building effort by
management
The cost of low employee morale Employee disengagement
Lack of motivation towards work Negative emotional attachment:▪ On colleagues▪ On work▪ On management▪ Unscheduled absenteeism
Changes in organizational culture
The cost of low employee morale High turnover rate
Employees looking for excuse to leave the organization
Excuses include:▪ Low pay▪ Poor working conditions▪ Poor management▪ Feeling unappreciated
The cost of low employee morale The cost of high turnover is very
dear It includes: ▪ the cost of hiring new workers▪ The cost of paying the old workers▪ The cost of training the new workers
High turnover further contributes to low employee morale hence creating circle
The cost of low employee morale Low productivity resulting from:
The feel of not being appreciated The feel of being devalued Work overload
Changes in organizational culture It negatively impacts organizational
culture This leads to poor customer service and
work quality
Recommended solution
Relationships that are build on trust Makes employees feel valued Avoids feelings of exploitation Trust is based on communication Trust needs to be a continuous effort
Recommended solutions
Respect employees Respect yields:▪ Alertness▪ Creativity▪ Innovation▪ Productivity
Employees need to work without fear of failing
Recommended solutions
Managers playing their role of coaching and nurturing employees by: Offering support when needed Respecting every idea suggested by
employees Developing employees’ ideas