strategic analysis..vegetable
TRANSCRIPT
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Chapter I
Introduction
1.1About the companyIn a country where agriculture is underrated, a new business organization namely Nepal
Kareshabari and Research Center Pvt. Ltd. (NKRC) was established with a mission
statementGreen vegetables to all. The business first came into operation from
7th
Baishak, 2069 and since then it has been able to keep up with the market as the first
exclusive vegetable retail chain in the entire country. It has got its corporate office
situated at lokanthali, Bhaktapur. The firm was initially set up by two fresh MBA
graduates; Ram Raj Acharya and SushilAryal who worked together to manage and
develop the market for the business. Later, the success of the firm invited two more new
partners; Purnabahadur Palpali Khadka and KeshowrAcharya. At the moment, NKRC is
the only private initiative concerned with retail vegetable market in Nepal.
Apparently, the consumers were paying higher prices for the vegetables as it was the only
option for them. Yet, the farmers werent receiving satisfactory pricing for their products
and were compelled to accept lower prices for the products they were producing.
Nevertheless, the establishment of NKRC focused on creating a much healthier
competition in the vegetable market. As such, NKRC carries a very unique proposition
that is; it emphasizes only in selling vegetables. Although the business was established
primarily with a view of boosting the supply of vegetables within the valley by
facilitating retail business under one roof, the main aim was to provide market access to
the farmers and general consumers with reasonable price.
NKRC started up its operation with 5 retail outlets which were sited around Bhaktapur
district. However, after receiving the government support through self-entrepreneur loan,
NKRC decided to enter a wider market in Kathmandu district from 16th
Ashard, 2069. At
present, the business has 10 retail outlets in total around Kathmandu and Bhaktapur
district. The business had its initial turnover of Rs.1500 per outlet with the flow of 200
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customers daily on average. This number had been gradually increased to the annual
turnover of Rs.90000 (6000-13000 per day) on average within two months of operation.
The business has been very successful since its establishment and it has been providing
opportunities to 16 employees including the 4 partners.
Furthermore, various plans of expansion is in the process which includes setting up 9
more additional outlets within the valley and increasing the flow of customers by 200 per
day in near future. According to their calculation, there has been an ongoing increment in
the supply of vegetables that is worth Rs. 90,000 per day after the business came into its
operation. The main features of Kareshabari and Research center are listed below:
Largest vegetable market promoted by private sector in Nepal. Comparatively less expensive, fresh and quality vegetable available in the market. Vegetables price list facility is available in every retail outlet to make the price
competitive in a transparent manner.
Nearly 100 meter far from the Ring road with wider road Digital calculation system Proper sanitary management of the store
1.2Present Scenario
Vegetables (tarkaari) are one of the most important foods in the daily Nepali diet, and a
typical Nepali meal consists of rice, lentils, and some kind of side vegetable dish. The
most common vegetables include green beans, cauliflowers, cabbage, eggplants, greens
(mustard, spinach), okra, potatoes, Nepali radish, squash, tomatoes and many other
seasonal local vegetables.
Nepal has diverse agro-ecological zones. This is very rare in the world that within 50km
sq land area, we have mountains, hills and plane land. So in every season, we can
produce and export different off-season vegetables and niche vegetables. Nepal produces
vegetables worth Rs 45 billion annually, according to Nepal Vegetable Crops Survey
2009-10 and, Rs 9 billion is invested in vegetable farming every year. The report says
that vegetables are cultivated in 232,295 hectares of land in the country and around 70
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percent of Nepals total household is involved in vegetable farming, producing 2.82
million ton of vegetable. However, of the total vegetable farmers, only 18 percent are
engaged in commercial farming.
We can see on many street corners, vendors set up small stands with the fresh fruits and
vegetables. The vegetables are sold in the markets weighted in a hand-held local scale,
known as taraaju, which comes in a variety of sizes and forms. Measurements are done
in kilograms. Most Nepali households do not used store vegetables, so they are bought
fresh every day. During the peak season, we also can see a local farmer balancing a
bamboo pole across his shoulders, holding two wicker woven baskets full of freshly
picked vegetables, heading to the market.
But nowadays there is change in buying behavior of a consumer. Customer want easy in
access and less bargaining as compared to earlier period. Shopping the vegetable in retail
stores, malls and department stores is now a fashion and passion for high end customers
in urban areas. The trend is on the rise. The biggest supermarket chain in the country --
Bhatbhateni -- and other big malls have spaces for vegetable and other agro products.
This shows the demand of quality vegetables and agro products has increased in the latest
days. At present, the market of vegetable products has been limited to the Haat Bazar
(weekly market).But if government can truly commercialize this sector it could add valueto our agriculture sector as well as retail market of vegetable products.
1.3Mission, Vision and Corporate Social ResponsibilityMission
Our mission is to become leading vegetable retail chain in Nepal through the use of
advance technology by utilizing resources optimally and taking care of customers
satisfaction with the help of motivated and dynamic employees while operating in
ecologically sound environment.
Vision
Fresh vegetables to all
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Corporate Social Responsibility
Company has multiple responsibilities to maintain. Corporate social responsibility is the
continuous commitment of a firm toward its stakeholder. And Karesabari consider four
type of social commitment:
Economic responsibility: Karesabari is able to fulfill its good financialresponsibility to its shareholder by giving them good returns.
Legal responsibility: Karesabari is able to fulfill its legal responsibility by payingregular tax to the government.
Ethical Responsibility: Karesabari is able to fulfill its ethical responsibility byoffering quality and fresh vegetables at fair price to the customer, paying fair
wages to its employee regularly.
Philanthropic Responsibility: Being small scale business it has not been able tofulfill its philanthropic responsibilities.
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Chapter II
External Assessment
2.1 Porters five forces model
For any organization to survive it needs to understand and cope with the competition.
Often, however, managers define competition too narrowly, as if it occurred only among
todays direct competitors. Yet competition for profits goes beyond established industry
rivals to include four other competitive forces as well: customers, suppliers, potential
entrants, and substitute products. The extended rivalry that results from all five forces
defines an industrys structure and shapes the nature of competitive interaction within an
industry. An analysis of the structure of the industry should be undertaken in order to find
effective sources of competitive advantage. Therefore, in order to analyze the competitive
environment of Karesabari, Porters five forces analysis of Karesabari is as follows:
Threat of substitute products
There are fewer products that can replace the vegetable items. One substituteproduct could be meat but it is regarded as occasional food item in Nepal.
Substitutes like meat have higher price compared to items of grocery. The switching cost is high i.e. switching to other products like meat is expensive
and not affordable in daily life.
Overall threat of substitute product is low
Threat of entry of new competitors
New entrants to an industry bring new capacity and a desire to gain market share that puts
pressure on prices, costs, and the rate of investment necessary to compete. Particularly
when new entrants are diversifying from other markets, they can leverage existing
capabilities and cash flows to shake up competition.
Less investment to start the business.
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No such strict authorization from local government is needed. No such loyal customers are found as switching cost is low and there is no one
such market leader, so demand side benefit of scale is low.
Overall threat of new entry is high
Bargaining power of buyers
Powerful customersthe flip side of powerful supplierscan capture more value by
forcing down prices, demanding better quality or more service (thereby driving up costs),
and generally playing industry participants off against one another, all at the expense of
industry profitability.
The number of buyer is high. Products are not differentiated and are less standardized. Switching cost is low as there are a number of grocery stores and loyalty is low. Customers are attracted towards the low prices so keeping them intact with one
vendor is difficult.
Overall bargaining power of buyer is high
Bargaining power of suppliers
Suppliers capture more value for themselves by charging the higher price, limiting the
quality of supplies or by shifting the cost to the industry participant.
The numbers of suppliers is greater in number. Less differentiated products Suppliers depend heavily on the grocery industry for profitability. Switching cost in suppliers is low as there are numerous suppliers available within
and outside the Kathmandu valley.
Possibility of forward integration is less.Overall bargaining power of supplier is low
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Intensity of competitive rivalry
Rivalry may take many forms including price discounts, new product introduction,
service improvement and alike.
Competitors are roughly equal in size and there is also no particular market leaderin vegetable retail.
Competition is mostly price based as customers are price sensitive and the productis perishable that should be sold within a limited time frame.
All the rivals are in the same direction i.e. price competitiveness Less exit barriers
Overall intensity of rivalry is high
So let us sum up the Porters five force model through this figure;
Figure 1: Porter's five forces model
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2.2 PESTEL Analysis
Political Factor
Political factors are basically to what degree the government intervenes in the economy.As the business of Karesabari is of small scale the change in the political ideology has
less impact in its business environment. The political system of Nepal is unstable there is
situation of uncertainty. Often the Banda and strikes created by the conflict of political
parties highly influence the regular demand and supply of the vegetable business of
Karesabari. During such situation the perishability nature of business makes it even
harder. Moreover the politics within the supplying place like Kalimati also has
considerable effect as this directly affects the reach to the wholesaler.
Economical Factor
In 2012, the GDP of Nepal was 4.63% but in 2013 GDP decreased to 3.56%.
The inflation rate of 2012 increased to 8.3% due to this price of goods also increased and
in 2013 it is recorded to be 9.99%. This decrease in GDP and increase in inflation rate
affects the customers purchasing behavior which directly and indirectly hampers the
business of Karesabari. As we know Nepal's economic condition is critical and 23.8% of
the total population are under poverty due to this people having low standard of living are
mainly affected. The lesser the consumption of goods the lesser will be the sales which
had negative impact on its business as well as economy of the country. Having said this
remittance is increasing and peoples consumption pattern is in increasing trend which
has some positive signal for the firm like Karesabari. For instance due to the huge rise in
price of onion has decreased its consumption
Social factor
The change in purchasing behavior of the customer would lead the positive/negative
impact for the company. People want healthy and fresh vegetables which some chunks of
people do not find in the street vendors. Karesabari have somehow tried to establish its
brand by giving the stores name Karesabari with green and yellow color board because
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people now a days believe on brand and quality. Also the service provided by the store
makes its different from its competitors. Larger chunk of people are shifting towards the
middle level whose perception of having better and hygienic food is increasing.
Moreover more orientation of consumers towards being hygienic and demonstration
effect of being vegetarian also have positive impact on purchasing pattern. Pressure
group has increased.
Technological factor
Karesabari has changed the traditional techniques of weighing which was Taraju and
Dhak. The use of electronic weighing machine makes it different from its competitors.
Also the look of the store is different. Vegetables are kept in a table in a rectangular
manner with the front part open for the customers to select the goods by taking a round
throughout. Thus the ease of shopping and accuracy of weighing makes it popular among
the customers.
Environmental factor
It is the important factor that needs to be considered because both company and its
surroundings can be affected from loss. A company should not only focus to increase its
profit but also have a look into its surrounding whether it is being affected by them or
not. If we talk about the store then the store is green and it has a website with its home
page in green color. Through this the company wants to give a fresh and healthy feeling
as green color is referred to clean environment. The company has also tried to reduce the
use of plastic bags by offering the customers a cloth bag. Likely, environmental factors
like the outburst of bird flu has helped the vegetable retailer as the price of meat products
has gone up and people are switching more towards the vegetable. These efforts are
somehow impressive to become ecological as a company.
Legal factor
Legal factors include discrimination law, consumer law, antitrust law, employment law,
and health and safety law. It includes the government tax policies, tariffs, quotas on
specified goods. These factors can affect how a company operates, its costs, and the
http://en.wikipedia.org/wiki/Discrimination_lawhttp://en.wikipedia.org/wiki/Consumer_lawhttp://en.wikipedia.org/wiki/Antitrust_lawhttp://en.wikipedia.org/wiki/Employment_lawhttp://en.wikipedia.org/wiki/Health_and_safety_lawhttp://en.wikipedia.org/wiki/Health_and_safety_lawhttp://en.wikipedia.org/wiki/Employment_lawhttp://en.wikipedia.org/wiki/Antitrust_lawhttp://en.wikipedia.org/wiki/Consumer_lawhttp://en.wikipedia.org/wiki/Discrimination_law -
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2.4 Strategic Group Mapping
Strategic Group Mapping is analytical tool used for showing the different markets of
competitive positions that rival firm occupy in the industry. It is very important to
analyze the industrys competitive structure and identify the strategic groups.
Four strategic groups were identified namely Karesabari, Kalimati and other vegetable
market, Street vendors and department and grocery stores. Questionnaire were distributed
to 30 customers of different places as the result showed that they considered price and
quality as the most important key success factors. On the basis of these key success
factors strategic group mapping is shown below.
Figure 3: Strategic Group Mapping
From the above Strategic group mapping we can see that the major competitor of
Karesabari is department and grocery stores. So, it should closely observe the moves of
department and grocery stores to be competitive in the market as their activities will
directly affect Karesabari.
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Chapter III
Internal Assessment
Firms, regardless of nature, analyze the surroundings are supposed to be the successful.
Basically, internal as well as external environments are equally important to analyze and
diagnose in order to fit and fix the firm in the dynamic scenario. While talking about the
internal environments, those factors and forces which affect the doing of business are
taken as the internal environments. Knowing the internal facts and figures is really
valuable in the sense that it gives the insights about the firms strengths and weakness. At
the same time, it also gives the answer to the question where should firm move.
There are so many tools and techniques to analyze the internal environments. Our
business is all about the retail chain of vegetables, thus, as per the business nature,
Resource Based View (RBV) and Value Chain Analysis (VCA) will be the most effective
tools for the investigation of the internal part.
3.1 Value Chain Analysis
Value chain describes a way of looking at a business as a chain of activities that
transform inputs into outputs that creates the value to the customers.
Figure 4: Value chain analysis
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Primary activities
Karesabarisprimary activities start from research and development activity. In this part
Karesabari, normally, conduct those activities which are really necessary to implement
the basic activities of the business. Following are the basic activities:
a. Research and DevelopmentThe first and foremost point of different from the competitors is R&D activities.
Karesabari always observe and analyse the market opportunities and threats via formal
and informal research activities. In the formal process, Karesabari gives the R&D
activities to the interested group outside the organisation like college students and other
professional group. On the other hand, in informal process, Karesabari go through
various reports, publications, observations and some other tools.
b. Inbound logisticThe main inbound items are green vegetables. In the process of sound and smooth
inbound logistic management Karesabari follow two approaches. First, Karesabari try to
buy the required vegetables directly from the farmers. The main intention of this
approach is to reduce the middle men and the unnecessary costs. Second approach is to
buy from the retail wholesale market like Kalimati and other local markets. The basicintention of this approach is to assure the smooth flow of vegetables. Whenever possible,
Karesabari try to buy vegetables from the direct farmers.
c. OperationIn operation the activities range from placing the vegetables in the store to arrange the
required resources. Placing the vegetables, sorting the damage pieces, supplying the
vegetables in the different stores and pricing the products, are the major operational
activities that is performed in the course of the business.
d. Outbound logisticIn this process Karesabari takes order from the customers, process the orders, deliver the
order and manage the cash. So far, Karesabari is not following the home delivery system,
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thus, customers come to the store and they take the products from there. That is why;
Karesabari mainly focus on the order receiving and deliver of the order.
e. MarketingBy nature, Karesabari need not to invest huge investment in the marketing activities but
we should not ignore the customer to let us know. As of today, Karesabari is marketing
the company and products via indirect way. It is promoting through magazines and public
cry out system.
f. ServiceIt is quite difficult to provide the after sales services to the customers. Karesabari is trying
making our customer satisfied by maintaining friendly relation; it is updating the
customers about the current market scenario.
Secondary activities
Those activities which are supportive to the business are taken as the secondary activities.
In this case following are the secondary activities.
a. ProcurementKaresabari purchases the vegetables, assets, raw materials, and other required supplies
from the suppliers to assure the smooth operation of the business.
b. Information management systemKaresabari do not have resourceful MIS. It has online portal to aware the stakeholders
about the company and products.
c.
Human resource management.
Karesabari has highly motivated and satisfied human resources. At the same time,
Karesabari always try to upgrade them via various training and development activities.
d. Infrastructure
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Right now Karesabari have moderate level of infrastructure. Due to the customer friendly
decoration, customer can see almost all vegetables from the entry gate. Similarly, we are
trying to enrich the level of infrastructure so as to meet the customer flow.
The main concern in the vale chain system is to satisfy the customer by the generating
unique values. Karesabari is trying to generate the profit by adding values to the all
stakeholders.
3.2 Resource Based View
Resource Based View(RBV)approach to competitive advantage contends that internal
resource are more important for a firm than external factors in achieving sustaining
competitive advantages.RBV of the firm provides a rigorous model for analyzing firm's
strengths and weakness. As for Karesabari is concerned analyzing and evaluating its
resources helps us to find out our core competencies and gain competitive advantage
among our competitors. Basically, internal resources include human resource, technical
know-how, marketing, operational, MIS and production.
RBV is analyzed through three basic categories: Tangible resources, Intangible resources
and Company capabilities.
Tangible Resources
Wide variety of products: Organic and other Well-equipped office and outlets Favorable location Low cost of capital and full utilization of capital
Intangible Resources
Expert and educated investors Simple and formal organization structure Use of corporate color green which give the feeling offreshness Good corporate image
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Positioning by creating image of freshness and green vegetable Reliable source of suppliers Highly satisfied and motivated workforce
Company capabilities
Low cost of capital as compared to competitors by acquiring goods throughreduction large distribution channel
Low price as compared to competitors High quality customer service Possible technical and operational collaboration with malls
3.3 SWOT Analysis
The analysis of SWOT of Karesabari is done so that it will be known what are the
strengths and weakness of the firm along with the opportunities it is having with the
possible threats. This analysis along with the SWOT analysis diagram presented below
will help to know the strengths that Karesabari has to exploit the opportunities and the
possible threats that may come along due to its weakness.
Strength (S)
Loyal human resource who are ready to work in minimum facilities Technology use i.e. electronic weighing machine ensuring that customers get the
exact weight and use of website to inform the customers
Corporate image of being freshness, charging reasonable price Competitive price i.e. Karesabari has low cost vegetables Dynamic team of investors Direct contact with farmer i.e. supplier adding to the cost competitiveness and
freshness
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Weakness (W)
Financial position is weak which has resulted in less number of outlets. The layout of the store is congested Documentation of the financial matter has not been done Less promotional work and poor utilization of webpage
Opportunities (O)
Consumers consciousness towards hygienic and fresh vegetable is increasing Popularity is growing so there is chances of getting new customers Opportunity for e-portal shopping using the existing web page and possibility of
adding home delivery
Threat (T)
Large number of competitors competing for the customers Low customer loyalty due to low switching cost Concentration of outlets in Baneshwor and Bhaktapur area making it chances of
overlooking the other market
Uncertainty in transportation due to banda, strikes, jams, thereby resulting inuntimely delivery of the goods affecting the perish ability of the product.
After having the SWOT analysis, series of managerial discussion takes place which
becomes the insightful place for discussion and information sharing which will help to
improve the quality of choices and decisions managers can make. This diagram helps the
manager to identify one of the four distinct patterns in the match between firms internal
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resources and external situations.
Figure 5: SWOT analysis diagram
Seeing the SWOT analysis of Karesabari and analyzing with the diagram it falls in the
quadrant of having numerous environmental opportunities and having substantial internal
strength which gives Karesabari the option of aggressive strategy which could be vertical
integration, horizontal integration, Market concentration and Market development. Since
Karesabari does not have much substantial strength but numerous opportunities,
Karesabari will vie for concentrated growth.
3.4 Internal Factor Evaluation Matrix
Internal Factor Evaluation Matrix is strategic management tool for auditing of evaluating
major internal strengths and internal weakness in functional areas of an organization.
Internal Factor Evaluation Matrix of Karesabari is shown below.
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Figure 6: IFE matrix
As from the matrix above we can see the weighted score is 2.63 which show that
Karesabari has strong internal position and it can formulate the strategies as per it.
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Chapter IV
Strategic Analysis and Choice
4.1 Porters Five Generic Strategies
Any organisation before formulating the long term strategy, should know how it will
compete in the market. For that generic strategies needs to be formulated so that they can
have competitive advantage and sustain in the environment .Any organisation can use
any of the strategies or combination of strategies if firm is in multibusiness, as mentioned
below.
Striving for the overall cost leadership Create and market unique products for varied customer group through
differentiation
Have special appeal to one or more groups of consumers or industrial buyers,foocusing on their cost or differentiation concerns.
Let us see the Porters generic strategy and what Karesabari is doing to compete in the
market through the below matrix.
Figure 7: Porter's five generic strategies
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From the above figure we can say that Karesabari is currently adopting the differentiation
strategy and catering the broad range of customers through different outlets. But the
competition is getting severe and competition is on price due to which Karesabari will
have to compete to be the cost leader also which will ultimately take it towards being the
best cost provider in the long run.
4.2 Grand Strategy Cluster Matrix
Often firm comes across with the question on what to do next when they grow over the
period of time. Karesabari also has been in such situation on which strategy to employ so
that they will be in better position than now. For this dilemma Grand Strategy cluster is
useful which is defined in terms of growth rate of the general market and the firms
competitive position in the market. With this four quadrants are possible as:
Strong competitive position in a rapidly growing market Weak position in rapidly growing market Weak position in a slow growth market Strong position in a slow-growth market
Talking about Karesabari on what it should peruse it falls in the quadrant of strong
competitive position with rapid market growth as illustrated in the figure below.
Figure 8: Grand Strategy Cluster Matrix
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It is because Vegetable market is growing and Karesabari has financial and process
competency to fall in the quadrant as mentioned above and pursue concentrated growth in
future too.
4.3 Internal External Matrix
Figure 9: Internal External Matrix
After doing internal evaluation matrix and external evaluation matrix we got the total
weighted score from these matrices which help us to locate where we fall in the Internal
External matrix. In this case the EFE total weighted score is 3.2 and that of IFE is 2.63.
When these two scores are plotted in IE matrix Karesabari falls in second cell as
represented by circle in the above IE matrix. It shows that Karesabari needs to adopt
grow and build strategy. Karesabari needs to adopt concentrated growth or market
development but concentrated growth will be the best option as Karesabari have
numerous opportunities and strength that can utilize those opportunities.
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4.4 Quantitative Strategic Planning Matrix
This technique helps to clear the confusion and makes it able to choose from the
alternatives of strategies. This tool allows strategists to evaluate alternative strategies
objectively, based on previously identified external and internal critical success factors.
Quantitative Strategic Planning Matrix of Karesabari is shown below.
Figure 10: Quantitative Strategic Planning Matrix
From the initial period there was the dilemma of whether choosing concentration growth
or market development. Result supports concentrated growth over market development as
total attractiveness score of concentrated growth is higher than market development.
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Chapter V
Strategic Implementation and Control
5.1 Organizational Structure
Karesabari currently has five investors who are in Board of Director. The firm has one
chairman and under him is one Chief Executive Officer and under him there are four
functional manager namely Holistic Manager, Purchase/Operation Manager and Human
Resource/ Finance Manager. And twelve employees are working under three functional
managers. Right now Karesabari is pursuing the Functional Structure as it is
concentrating in definite geographical area and few numbers of stores. Since it is a small
company the functional structure suits the best for its current strategy of concentrated
growth. Karesabari in short period of time not grabbing another near strategy which is
market development should maintain its functional structure currently. If it gets stronger
in financial term and is capable of expanding to far geographic region then it must slowly
pursue the Divisional structure by geographic area.
Figure 11: Organizational Structure
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5.2 Matching strategy with organization culture
The core culture of Karesabari directly supports the company mission. The quality
service has become a deep rooted culture among all the employees. And Karesabari is
continuously following its strong culture since its establishment period.
Away from that, the culture of predefined roles and responsibilities helps in minimizing
the probable conflict appearing among the employees. Since in Karesabari there is little
change required to implement the strategy of concentrated growth, the compatibility of
existing culture with the new strategy greatly resembles. Hence, Karesabari needs
implement synergistic culture.
Figure 12: Matching strategy with organization culture
5.3 Matching Leadership with Strategy
Every organization needs a leader (and preferably several leaders) to "show the way" to
others as the organization strives to define and achieve its goals. At Karesabari the three
investors are equally enthusiastic and self-motivating. The main work of leaders here is to
instill a sense of purpose and passion to the work that the organization undertakes. The
performance of leaders in Karesabari is very satisfactory. A strong blend of knowledge,
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skill, capabilities and creativity of the leaders of Karesabari has proved to be very
effective for the company. Right now Karesabari must concentrate in penetrating the
current market more effectively therefore changes required to implement this strategy are
few. Karesabari needs to maintain its current leadership style and go with stability.
Figure 13: Matching Leadership with Strategy
5.4 Short term objectives and Functional tactics
Short Term Objectives
Formulating only long term objectives will not do much of the work. In order to achieve
and comply with the long term objectives short term objectives have to be developed.
These objectives are designed to be achieved within 10 months period. Following are the
list of short term objectives:
To increase the number of outlets from 10 to 15 To increase the number of customer from 100 to 200 through the use of
promotional activities
To provide better service to customer by increasing the number of trainedemployees from 12 to 29
To advance with the IT by decorating and maintaining the website.
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Functional Tactics
As soon as short term objectives are made they need to be translated to functional tactics
which are the routine works that needs to be done so that short terms objectives can be
obtained in a concrete manner. Some of the specific functional tactics Karesabari is doing
are:
Tie up with Jyoti Group for the functional and operational management. For customers retention and attracting new customersproviding membership
card to the customers, offering some goods/service to those customers who buys
beyond the limit of Rs.500.
Flyer, Pamphlets and social network will be used for grabbing customer attention. Home page of the website will be made attractive which will include updated
price list of the vegetables.
So, with the functional tactics in place, there will be need for the control mechanism so
that the implementation of the strategy will be in the right direction. Control mechanism
will ensure that we do not deviate from the strategy that is being implemented. Feedback
will be taken on how the activities are being done to be intact with the strategy.
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Chapter VI
Conclusion
Karesabari is one of the first of its kind in vegetable retail vegetable store started by the
private sector. With the vegetable market growing and the consumer consciousness in
having fresh and hygienic vegetable the prospect of the market seems to be very
promising. With the mission to be the leading vegetable retail store and vision of fresh
vegetables to all, Karesabari has been fulfilling its promise in socially responsible
manner. Through the Porters five force model it seems that the competitive situation is
very fierce due to which differentiation is necessary and the margin is decreasing. The
environment seems to be much confusing due to the instability in the political scenario.But due to the strength of Karesabari it has been able to cope with the opportunities that
have come in the way.
As per internal analysis it was seen that Karesabari has internal resources that can help to
overcome its weakness and pursue concentrated growth strategy which will help it to
cater the larger base of customer. In case of strategic it adopts the differentiation strategy
which is a sound strategy for the time being but as the number of outlets will increase and
more competition will be on price it should also look for the cost leadership and the
combination of these strategies will make it even more competitive in the market. Also
organization culture leadership and structure are in synchronization with the current
strategy but they will have to be reviewed as the concentration will occur in the coming
periods.
From all these we can say is the vegetable retail market is growing, is facing stiff
competition and Karesabari is doing good and needs to closely watch the competitors
move opt for concentrated growth strategy to be more visible in the market and satisfy
more consumers.
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List of figures
Figure 1: Porter's five forces model 7
Figure 2: EFE matrix 10Figure 3: Strategic Group Mapping 11Figure 4: Value chain analysis 12Figure 5: SWOT analysis diagram 18Figure 6: IFE matrix 19Figure 7: Porter's five generic strategies 20Figure 8: Grand Strategy Cluster Matrix 21Figure 9: Internal External Matrix 22Figure 10: Quantitative Strategic Planning Matrix 23Figure 11: Organizational Structure 24Figure 12: Matching strategy with organization culture 25Figure 13: Matching Leadership with Strategy 26
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Table of Content
Chapter I 1
Introduction 11.1 About the company 11.2 Present Scenario 21.3 Mission, Vision and Corporate Social Responsibility 3
Chapter II 5External Assessment 5
2.1 Porters five forces model 52.2 PESTEL Analysis 82.3 External Factor Evaluation Matrix 102.4 Strategic Group Mapping 11
Chapter III 12Internal Assessment 12
3.1 Value Chain Analysis 123.2 Resource Based View 15
3.3 SWOT Analysis 163.4 Internal Factor Evaluation Matrix 18
Chapter IV 20Strategic Analysis and Choice 20
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4.1 Porters Five Generic Strategies 204.2 Grand Strategy Cluster Matrix 214.3 Internal External Matrix 224.4 Quantitative Strategic Planning Matrix 23
Chapter V 24Strategic Implementation and Control 24
5.1 Organizational Structure 245.2 Matching strategy with organization culture 255.3 Matching Leadership with Strategy 255.4 Short term objectives and Functional tactics 26