str-pres-hybris ecommerce capabilities-sep2015- eng
TRANSCRIPT
cont
ents
@-commerce
Capabilities
Overview
Hybris
Platform
Why Hybris
Hybris
Implementation Project
B2B & B2C Accelerators
Architecture
& Technology
AND FURTHERM ORE_
Overview Key Takeaways …
@-commerce Capabilities
Our F4R Solution
Our Assets
Multiplatform e-commerce experience
Web design and creativ ity
B2B & B2C Experience
Complex and high v olume landscapes
Integration with payments gateways
Synchronization connectors with ERP
B2B
B2C eCommerce App Store Warehouse Headquarters
(Fully Integrated Solution for Retail Business)
Partnerships & Collaborators
Stratesys has dev eloped sev eral projects and collaborations with a wide range of products, tools and solutions
such as SAP NetWeav er Portal, Hybris, Liferay, Drupal, Magento, SAP NetWeav er Process Integration (PI),
Apache Serv iceMix, jBPM, .NET, etc.
Stratesync for ERP
Stratesys Connector aimed for an easy integration between
ERP and third party platforms
Online integration, requires little monitoring work
Fast implementation phase as all functions hav e already
been tested
Integration technologies are different depending on business
objects, data v olumes to manage, update frequency…
3 Managers
7 Senior Consultants
16 Consultants & Programmers
1 Director
Stratesys eCommerce Practice
PROJECTS 25 projects at 15 customers
CERTIFICATIONS SAP NetWeav er Portal, MDM, Jav a Platform,
Hybris Core Dev eloper, Hybris Commerce
Dev eloper by Hybris, Third party certifications
EXPERIENCE Our team has experience in SAP NetWeav er
Portal, Hybris, Jav a, Liferay, Drupal,
Magento, SAP NetWeav er Process
Integration (PI), Apache Serv iceMix, jBPM,
.NET, etc.
Our eCommerce Team - Organized by technology type and business areas
Competencies / Business Areas
Com
pete
nces
/ T
echn
olog
ies
TREASURY HUMAN RESOURCES
LOGISTICS & SUPPLY CHAIN
COMMERCIAL
CORPORATE
eCOMMERCE
TECHNOLOGY & INDUSTRIALIZATION
CLOUD
ECM - PROCESS AUTOMATION
BIG DATA / HANA
MOBILE
ADMIN - IT VIRTUALIZATION
AM & BPO SERVICES
ERP
BUSINESS ANALYTICS
52 Experts
30 Experts
21 Experts
28 Experts
55 Experts
25 Experts
31 Experts
60 Experts
12 Experts
27 Experts
54 Experts
23 Experts
11 Experts
37 Experts
70 Experts
100 Experts
16 Experts
FINANCIAL
PURCHASING & SUPPLIER
1 Director
3 Managers
7 Senior Consultants
16 Consultants &
Programmers
Currently, our 575 experts are organized around 17 areas of Practice
mapping to different offerings from our portfolio of services and solutions
Overview
@-commerce Capabilities
Development Team
in different technologies
(Java / PHP, HTML5, .NET,…)
Experiences
in the main market tools
(SAP ISA, SAP CRM, Magento, Hybris)
TYPICAL PROJECTS
Custom Development and creativity
ecommerce Strategy
ecommerce Implementation
ecommerce Cloud platforms
Integration with backoffice
SEO optimization
Platforms maintenance and administration
Overview
@-commerce Capabilities
Our eCommerce Team - Specialists
“Hybris has experienced significant growth in the past 12 months since being acquired by SAP. Behind the momentum lie a few contributing factors:
1. the core value proposition of the hybris platform (combined PIM, eCommerce, experience management, and OMS on a single, modern architecture platform) remains intact following the acquisition;
2. existing SAP ERP clients are gaining confidence in the integration approach of hybris and the SAP ERP;
3. SAP’s global footprint is propelling significant sales momentum in APAC and other emerging markets;
4. the network of commerce service providers working with hybris is stronger than ever
Gartner and Forrester Wave™ Quadrant
@-commerce Capabilities
hybris Platform
Forrester Wave™:
B2C Commerce
Suites, Q1 2015
Source: Forrester
Research
SAP (hybris)
Strengths according to Gartner
“SAP's hybris is a Leader in the 2014 Magic Quadrant due to its broad and robust digital commerce platform, global presence, and customers in a wide range of vertical industries, as well as its ability to support B2B and B2C business models.”
Magic Quadrant for
Digital Commerce
Source: Gartner
(September 2014)
SAP (hybris)
Growth and industry presence
Deployment choice. Several delivery models
Product agility. Above-average ratings for product
information and content management, integration APIs,
usability by IT and business users, ease of upgrading,…
Omnicommerce Platform
@-commerce Capabilities
hybris Platform
Payment, Tax
& Fraud
User & Account
Management B2B B2C
Promotions &
Sales Programs
Search &
Navigation
Social
Commerce
Store Locator Voucher Workflow Checkout Cross Selling Advanced
Personalization Pricing
Ana
lytic
s
BIG DATA
ERP Planning Supply Chain CRM
Rep
ortin
g
Order Management
Cross-Channel Fulfillment
Single View Inventory
MDM: Product & Customer Content Management
Digital Asset Management
OmniCommerce Connect
Hybris Implementation Methodology
Powered by…
hybris Implementation
Project
@-commerce Capabilities
Product Backlog
Sprint Planning
Sprint Backlog
Demonstration and Retrospective
NEW
PRODUCT
VERSION
1-4 weeks
24 hours
Daily Sprint Meeting
Development of projects with agile methodology (Scrum).
In the first phase of analysis, the requirements gathering and
the creation of activities use cases is done.
In the second phase, a division of iterations (short functional
blocks) of different use cases is done. Each iteration is
presented to the client for review and approval.
Each temporal iteration lasts between two weeks and one
month.
Each iteration has to provide a complete result, an
increase of product that is potentially shippable.
During the iteration, the team works closely and
the following dynamics are carried out :
• Periodic meetings for work alignment
• A responsible will ensure compliance with the
methodology and objectives of the iteration
• The user validates each iteration
• Continuous monitoring of pending jobs
Project Schedule hybris
Implementation Project
@-commerce Capabilities
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6
Support
Analysis and Design
Realization, integrated unit testing
User Testing
Kick Off
Approval
Go-live
Project Closure
Infrastructure
ready for application
deployment
Hybris PCM (Product Content Management) B2B B2C
Accelerators &
@-commerce Capabilities
PC
M EDITORIAL CONTENT PRODUCT VIDEOS SEARCH FILTERS
IMAGES (HI-RES & LOW-RES)
PRODUCT DESCRIPTION
RICH PRODUCT PRESENTATION
USER-GENERATED CONTENT
CATEGORIES PRODUCT FEATURES CAMPAIGNS PROMOTIONS
SIZES ARTICLE NUMBER PRODUCT NAME TECHNICAL FEATURES
PIM
Hybris B2B Commerce Accelerator
B2B QUOTE
NEGOTIATION
B2B ACCOUNT MANAGEMENT
B2B WORKFLOWS APPROVAL
PRODUCT CONTENT
MANAGEMENT
B2B SPEND CONTROL
B2B PURCHASE ORDER FORM GENERATION
PERSONALIZATION
SEARCH & NAVIGATION
AUTOMATIC RE-ORDER
MULTIDIMENSIONAL PRODUCTS
B2B SELF-SERVICE
BATCH PURCHASING
B2B B2C Accelerators
&
@-commerce Capabilities
Hybris B2C Commerce Accelerator
OMNI CHANNEL CAPABILITIES
WEB CONTENT MANAGEMENT
MERCHANDISING
PRODUCT CONTENT MANAGEMENT
PAYMENT CHECKOUT
CUSTOMER SERVICE
PERSONALIZATION
SEARCH & NAVIGATION
STORE LOCATOR
ORDER MANAGEMENT
B2B B2C Accelerators
&
@-commerce Capabilities
Out of the box frontend (fashion, electronics, B2B, Financial Services,…) B2B B2C
Accelerators &
@-commerce Capabilities
Our Value-Pack
In addition to hybris accelerators, Stratesys provides its own Value-Pack which
complements hybris functionalities with the components already developed by
our team of experts.
Google Maps Store location configuration. The Accelerator has a preinstalled mock-up with limited functionality.
The team will configure the total functionality for Google Maps store location.
Returns and cancellations from the frontend. The returns and cancellations can only be managed via backend
with the Management Console. We will enable this functionality for the frontend.
Marketing campaign Email preview and sending from the Content Management cockpit.
Work with us functionality. Resume (C.V.) receiving from the frontend.
Stock release automatization. If the reserved item is not bought, the stock reserved will be released automatically
after some planned time.
Price extension for outlet management.
Voucher management extension in the frontend. Integration with Client segmentation.
Google Analytics integration. Setup Google accounts and Stratesys preconfigured queries for client.
Job Center. Possibility of implementing a job center application as to receive CVs from people wishing to work in
physical stores.
Simplified Shopping Cart, by just two steps.
B2B B2C Accelerators
&
@-commerce Capabilities
Hybris Architecture Architecture
Technology &
@-commerce Capabilities
Architectural Scheme
From the business point of view, Hybris Commerce Suite platform consists of several individual packs such as: Commerce, Content Management, Order Management, Channel and a base component covering the whole platform.
Business components need the platform support in order to run.
Hybris Architecture
Extensibility
The platform is extensible using proven solutions and tools in the Java industry.
@-commerce Capabilities
Architecture
Technology &
Hybris Architecture
Data Hub
hybris Data Hub technology is designed to easily connect hybris and external data storage systems thanks to its open architecture making integration easer, quicker, and less cost-intensive and focused on improving eCommerce communication systems performance. Preconfigured extensions for: Clients Products Prices Orders Standard IDOCs
@-commerce Capabilities
Architecture
Technology &
Hybris & SEO
SEO key features in hybris
Our proposal implementation… stay simple
SEO Traffic is…
Free.
Search engine decides landing page.
Long term traffic.
Slow growing.
SEO Traffic @ hybris is…
Optimized with the Accelerator storefronts designed as SEO friendly.
Pay attention to the SEO design and not to technical aspects.
Easy to change as you learn more from your clients.
Each page has the following attributes set to optimize SEO
content:
Metadata language is set to the current session language
Page title SEO optimized
Metadata description
Metadata keywords
And additional tools like the Meta Sanitizer Utility designed
to find and correct common SEO errors with HTML code.
Stratesys project selected components are: hybris
Storefront Accelerators and Google Analytics.
1. Design for SEO
2. Implement
3. Analyze SEO
effectiveness
4. Apply
Lessons
Learned
Go to 1
@-commerce Capabilities
Architecture
Technology &
Advertising landscape can be tricky to manage…
Our proposal implementation… stay simple
PPC Traffic is…
Pay per click.
We decide landing page.
Immediate but short term traffic.
PPC Traffic @ hybris is…
Allows effective campaign management.
Smart measure of every cent invested and ROI.
Optimization of investment.
Enhance your sales margins with promotions based on what you learn from your clients.
Hybris & PPC
Stratesys project selected components are: Google
AdWords, Social Media integration and Google Analytics.
Social media
1. Start simple
2. Implement
3. Analyze ROI
4. Apply
Lessons
Learned
Go to 1 +
@-commerce Capabilities
Architecture
Technology &
Why hybris
Main features to consider when choosing an eCommerce platform
I. How does our eCommerce strategy fit with each solution we evaluate
II. Software Manufacturer Strategy
III. Platform Extensibility
IV. Manufacturer Licensing Model
V. Platform Scalability
@-commerce Capabilities
Why hybris
@-commerce capabilities
We complement our eCommerce / Hy br is capabilities w ith
our line of business f r om which our ex per ts in str ategy and digita l marketing
str ing along w ith our customers in their multichannel ex per ience
“WE CONNECT BRANDS, ENVIRONMENTS AND PERSONS IN A DIGITAL WORLD”
Inputs _
@-commerce Capabilities
Connection with the target and the digital consumption trends
Valuable features totally focused on improving conversion KPIs
(sales, registers, etc)
Focus on the customer journey and full experience to improve navigation
and results
Creative content blocks and special features: (inspirational browser, viral
features, up-selling items and functional design)
ALWAYS FOCUSED ON REACHING SITE OBJECTIVES
WITH CONSUMER-CENTRIC DESIGN AND THINKING { }
How we do it _
@-commerce Capabilities
SOCIAL AWARENESS through specific features
MICROTARGETING and user CATEGORIZATION
PERSONALIZED EXPERIENCE (related items to buy, promotional
messages focus on consumer profile, etc)
COMMUNITY components and CONTENT MARKETING focus on
improving the purchase experience
Strategic tips to keep ENGAGEMENT (gamification, purchasing loyalty
systems, etc.)
Innovative and trendy DESIGN
OMNI-CHANNEL experience
CROSS-SELLING blocks to support the overall commercial strategy
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