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STORIESBEHIND the

ST RE

Donations

2014 was the 47th year of operation for Southern Oregon Goodwill Industries and proved to be a year with equal levels of progress, achievement and transition.

Check out our progress this year:

290,000 = individual donations or contributions (car loads)in Southern Oregon last year.

656,913 = customers who supported Goodwill to fund operations that support programs and services.

Consumers

Recycling

6.8 M = pounds of unwanted items diverted from landfills through recycling & upcycling.

162 = Southern Oregon businesses who found qualified employees with referrals from Goodwill.

Hiring

Shae Johns, President/CEOSouthern Oregon Goodwill

2015 Goodwill Board of Directors

Jeri Keeton, Board Chair, Washington Federal Bank Ted Risser, Vice Chair, Retired, Rogue Community College Lenda Eek, Secretary/Treasurer, Retired, American West

Bank Steve Brown, Retired Judge, Workers Compensation Board Tom Hall, S&B James Construction Management

Bob Hirt, Retired, Boise Cascade Ryan Vanderhoof, Hornecker, Cowling, Hassen & Heysell,

LLP Judge Lorenzo Mejia, Jackson County CourtsDoris Rhodes, Emeritus, Retired, Jackson County ESD

Dr. Marie Wehage, Physician Colletta Young, PhD, Rogue Community College

I personally welcome each of you to first annual Goodwill Story Behind the Store Awards and Tour.

more text to here

The Board of Directors and staff of Southern Oregon Goodwill Industries thank you for

celebrating with us.

new SOGI logo

Drop in new 1/2 page ad for NewsWatch 12

Klamath County Advisory Council Amy Hathaway, Council Chair, Microtel Klamath Falls Art Dillard, RetiredAmber Gomes, Umpqua BankTracey Lehman, Oregon TechKimberly Price, IslerJohn Prosnik, ConsultantRyan Weider, Windermere Real Estate

Program Schedule

12:10: Welcome - Shae Johns, President/CEO

12:20: Opening Remarks - Matt Chesler, VP Mission Services

12:30 - 1:00: Awards Presentations - Dave Marquit, Area Manager Sam Tevis, Program Specialist 1:00 - 1:45: Story Behind the Store Tour

12:00 PM: Open House & Reception

1:45 - 2:00: Open House Reception

Proudly supporting the Story Behind the Store

ACHIEVEMENT In this annual report, you’ll meet six Goodwill clients whohave reached their personal or professional growth goals in 2014: Bevie, Jon, Justin, Kira,Randi, and Susie. Each were named Inspiration Award winners and they are the Stories Behind the Store. I am personally proud of how each person overcame obstacles and continue to pursue positive change. I invite you to learn more about them at sogoodwill.org/story. The Goodwill staff members who championed their progress have my highest respect.

TRANSITION Gayle Byrne, who served as our president & CEO since 1977, retired in November. Under her leadership, Southern Oregon Goodwill grew from four stores to 14 and from serving 80 clients in two counties to nearly 3,000 in six counties. This social enterprise comprising of 14 stores and employing over 275 people is a credit to her dedication to share Goodwill’s positive impact. I continue to honor her legacy as the Goodwill team, Board and I reach to achieve high goals for expanded programs and embark on an exciting new chapter for our donated goods operations.

In 2014 and into the future, we find purpose and promise in every person and everything.Without the donors, shoppers, and support of businesses, public agencies, andcommunity partners it would be impossible for us to address the escalating needs in ourcommunities; to enable employment and provide opportunities for personal and professionalgrowth. As I take on leadership of Southern Oregon Goodwill Industries, proudly I say: “I AM the Story Behind the Store.”

Shae Johns, President & CEO

Read on to learn more about the Story Behind the Store.

Contributing$ 11.2 M = Dollars reinvested in six counties with wages earned by people employed by or with assistance of Goodwill. The ripple effect is more people consuming local services and participating in local economies.

Earnings

$ 3,098,160 = calculated total earnings for individuals

who found work with Goodwill’s help.

Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle

Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle Communities Thrive Story Behind the Store Earth Caring Goodwill Southern Oregon Creating Jobs Donate Shop Recycle

Southern Oregon Goodwill | 2014 Statistics at a Glance

$11.2million

in Economic Impact

(wages earned)

EconomicImpact

FiscalImpact

$1.03million

in Fiscal Impact (taxes paid)

EmploymentImpact

301people

employed at or through Goodwill programs

and operation

EnvironmentalImpact

6.8million

pounds of items donated by southern

oregon families

$9.97Average hourly wage of

individuals placed into employment through

Goodwill programs and services.

Goodwill serves 6 counties throughout Southern Oregonand Northern California.

Goodwill is a

Social Enterprise• 8 Retail Stores• 6 Outlets• Online Ecommerce• Recycling Operation

Goodwill operations generate revenue

to fund

$$$Apply Today!

6 Job Connection Centers and 10 Program Tracks

...that served 2,907 individuals in 2014.

Recyclewe recycle unpurchased donations to minimize waste

Retail Storeswe sell quality donated items in our stores

TheSTORYBEHIND the ST RE

Donationsthe community donates items to Goodwill

As-Is Storeswe sell remaining donated items by the pound

Job Trainingthe revenue from your donation helps people in the community get jobs

Communitythe jobs help the community and the process starts over

Jeri Keeton, Board Chair, Washington Federal Bank Ted Risser, Vice Chair, Retired, Rogue Community College Tim Alford, Secretary/Treasurer, Retired, Rogue Credit Union Greg Breedlove, Beauty Supply of Grants Pass Lenda Eek, AmericanWest Bank Tom Hall, S&B James Construction Management Bob Hirt, Retired, Boise Cascade David Ingalls, Hornecker, Cowling, Hassen & Heysell, LLP Judge Lorenzo Mejia, Jackson County CourtsDoris Rhodes, Emeritus, Retired, Jackson County ESD Dr. Marie Wehage, Physician

2014 Board of Directors

Community Focused, Community Leadership

Amy Hathaway, Chair, Kara Dodds & Associates, Inc Art Dillard, RetiredAmber Gomes, Umpqua BankTracey Lehman, Oregon TechKimberly Price, IslerJohn Prosnik, ConsultantRyan Weider, Windermere Real Estate

Klamath County Advisory Council

2015 Corporate Partners

No text below this line as the laser head will hit the base of the award piece.

Above this line: 2.25” wide for imprint area to be safe.

GOODWILL INDUSTRIES

O F S O U T H E R N O R E G O N

SignatureSPONSOR

Media SPONSORS

SupporterSPONSORS

TableSPONSORS

Friends ofGOODWILL

Asante Physicians Partners; Clare Ann Bruch; Castleton Paper; Cow Creek Indian Tribe; ECS Regenesys; Susannah Graven, LMT; Lonnie’s Truck & Auto Body; International Fitness; JDT Logistics; Moxie Dance & Fitness; Moxley Media; Ro Sham Bo Salon; Rogue Credit Union; Rogue FX Creations; Superior Carpet Care; and US Bank.

Giving Back, Paying Forward

By becoming a Signature Sponsor in 2014, United Risk Solutions, Inc. made one of the most significant corporate gifts Southern Oregon Goodwill has received in 47 years. The gift was the single largest United Risk has given to support any local charity.

“When our organization decides to donate or contribute to a cause, it’s a group discussion and the ultimate decision comes from our employees,” said Jackie Anderberg, President/CEO, who founded URS in 2006 with a staff of 12 people. The decision was more than where the company would donate – 30% of the $10,000 gift came from their personal contributions. “It’s exciting to know that our employees support the cause so much that they give their own dollars.”

The team also picked Goodwill when an office remodel left them with excess furniture and office equipment. Anderberg explained selling the mostly mint condition items was considered but her 45 community-minded employees decided to donate to Goodwill instead, knowing the items would be sold or recycled to fund local job training and other services for people with limited opportunities.

United Risk employees volunteer theirtime to various charity organizations inand around Jackson County. “It’s nice to see people you work with care about their communities and give theirpersonal time to make a difference. I really applaud that in our employees,” Anderberg said.

No text below this line as the laser head will hit the base of the award piece.

Above this line: 2.25” wide for imprint area to be safe.

GOODWILL INDUSTRIES

O F S O U T H E R N O R E G O N

Goodwill President & CEO, Shae Johns presents the UnitedRisk Solutions team with special recognition for theircontributions. Photographed from left, Daniel Ritchie, JimHayek, Shae Johns, Jackie Anderberg, Linda Lane, andCindi Jayubo.

RANDI

Thanks to your donations, Randi is investing in her education to improve her life-time earning potential.

For Randi, a single mother of three kids from ages 18 months to 9 years, walking into a Goodwill Job Connection Office was the key to gaining life balance and confidence to make positive changes for her family.

“A year ago, I thought my foundation was crumbling. Some of the biggest challenges I was facing were not having the support I needed in order to seek out childcare or how to find the childcare right for the needs of my children,” said Randi, who found the Josephine County Goodwill office by fate. “My children and I didn’t have a car for a long time. So one day we were walking and my 5-year-old was tired and stopped right at Goodwill’s doors. We went in and they welcome us with open arms.”

Inside, Randi discovered Goodwill workforce development and family strengthening programs with staff eager to help her. After a few months of working on her employment assessment, job skills development, self-presentation, and sharpening conflict management tools, Randi was ready for her new job as a seasonal recruiter with First Call Resolution call center. She’s also taken steps to earning her GED and creating a new future for herself and her children.

i am theSTORY ST REbehind the

“I am grateful to have met Goodwill. The staff have truly inspired me to become a recruiter, to finish my education, and to continue with my goals.”

MEET THE 2014 GOODWILL INSPIRATION AWARD WINNERS

HEAR HER STORY @ SOGOODWILL.ORG/STORY

Because you shop at Goodwill, Justin’s past mistakes are not holding him back from becoming a man focused on family and career.

The man Justin was five years ago is radically different from who he is today. As a sober and committed father of four, getting clean didn’t sponge up his criminal record.

“He filled out approximately 120 applications and went on 15 or 20 job interviews. He was starting to get discouraged filling out so many job applications and going on interviews to have so many doors close or never open,” said Shiloe Rivas, Goodwill Program Specialist.She explained that when Justin revealed all of his criminal record to potential employers their impressions of him changed as did their interest in hiring him—regardless of how much he has beenrehabilitated.

“It was just door, after door after door shut in my face, but everyday I kept telling myself ‘today is the day I’m going to get a job,’” Justin said. This type of confidence, motivation, and persistence eventuallyled him to the right employer who saw his potential, not his scarred past.

Justin is in his employer’s management training program and feeling confident. He is a strong role model for his kids. He is also an advocate for “Ban the Box” movement to help other exoffenders get in the door with potential employers and landlords.

JUSTIN

i am theSTORY ST REbehind the

“Goodwill gave me agood perspective onmyself and my life —what I could become,and what I ambecoming.”

HEAR HIS STORY @ SOGOODWILL.ORG/STORY

SUSIE

Community donations turn into jobs—like the one Susie now has at Marshall’s Department Store.

A young woman on the Autism spectrum, communicating, change, and conflict were challenges to Susie’s community employment goals. Referred to Goodwill by Douglas County Mental Health and Disability Services, Susie focused on developing transferrable job skills while working in a retail environment.

The most important skills she gained were interpersonal —interacting with her supervisor and co-workers as well as responsibilities she has for her self-presentation, according to Tehren Randleas, Area Manager for Goodwill’s Mission Services in Douglas County. In Goodwill’s classroom environment, on-the-job training, and the one-on-one attention she received addressed her anger issues and managing her reactions to situations of change or conflict.

“I am very proud of Susie. She has transformed greatly in the five years I have known her. When I first met her she was quiet and easily frustrated,” Tehren said. “Now she is a very happy individual who enjoys coming to work and seeing her co-workers. And when she does encounter issues, she can deal with them quickly and then move on.”

i am theSTORY ST REbehind the

“Because you shop at Goodwill, I have a job.”

HEAR HER STORY @ SOGOODWILL.ORG/STORY

When you clean out your closet think of Bevie and thepride he has living on his own.

Bevie has a dual diagnosis of psychosis and a developmental disability. Because of this he had been under the care of his grandparents most of his life and in extreme cases had been institutionalized. When his grandparents passed away, he wanted to remain independent but he lacked basic life skills. That’s when Goodwill and Bevie connected.

“Bevie always tells me that he knows he has adisability but that is not going to stop him from doingwhat he would like,” said Theresa Rifenburg, ProgramManager at Goodwill Siskiyou County. She travelsa few days a week to Mt. Shasta to transport him nearly 80 miles roundtrip to Goodwill program activities in the Yreka, CA office.

At Goodwill Bevie has received individualized attentionto mitigate his fears and build his confidence. Byvolunteering in community projects such as the RescueRanch in Yreka, he has learned to manage interactions with people, how to advocate for himself, and how to seek assistance.

“He loves being a man. That’s what Bevie is mostproud of. Just paying a bill, walking into town, or to dothe simplest things like getting a photo developed arethrilling for him to do on his own. He’s come so far.”

BEVIE

i am theSTORY ST REbehind the

“Because you donate to Goodwill, I can live on my own.”

HEAR HIS STORY @ SOGOODWILL.ORG/STORY

JON

With your support of Goodwill, a young man with a disability can live and work in a small community.

Jon came to Goodwill in Lake County through a high school transitions program seeking work experience. Jon was introverted and dealing with a significant personal loss.

A young man with Autism, he also needed independent living support. Jon’s father is a long-haul truck driver who worries about his son being home alone several nights a week. Jon’s two sisters are supportive but no longer live nearby.

In 2014 Jon “broke out of his shell” after months of working on interpersonal skills, time management, and social anxiety issues with Goodwill staff Mallory Daws (Job Coach) and Kimberly Hetrick (Program Manager), and Renee Price (Lake County ESD), who was personally invested in Jon’s growth. He also gained work experience at Goodwill’s office as the regular janitor—he enjoyed the tasks so much he asked to become a Goodwill employee. Jon smiles when he tells people he works for Goodwill. “I’m good at my job because I like doing janitorial work,” he says.

“Goodwill fosters independence for adults with disabilities,” Renee said, who works with middle school students as a speech therapist. “That’s what I always hope for in my job — I want them to grow up and become independent adults.”

i am theSTORY ST REbehind the

“Thank you Goodwill for my job!”

HEAR HIS STORY @ SOGOODWILL.ORG/STORY

Most people take for granted the ability to choose their vocation after completing high school. It was a significant achievement for Kira to choose to work at a job she loved.

Kira came to Goodwill in Klamath County as a Transitions Student after graduation. Transitions programs are aimed at providing vocational training and support for young adults with various disabilities.

“Kira is a unique situation. After high school she didn’t do much so upon coming to Goodwill she had to step out of her comfort zone to interact with and rely on other people,” said Sam Tevis, Goodwill Job Developer.

After her skills assessment, Kira began training in retail production work—sorting and tagging donated clothing—in Goodwill’s Klamath Falls store. She asked her Goodwill Job Coach for more challenges. This more confident and assertive Kira amazed and impressed her supervisors. Kira moved on to run large recycling equipment in the warehouse to bale cotton textiles for shipping.

After completing the training phase, Sam shifted focus to finding Kira a full-time job that was right for her. Kira asked to work as a regular employee for Goodwill. She was hired soon after.

“I was excited to get hired on somewhere that could help me out. When you work at Goodwill everyone helps—all you have to do is just ask,” Kira said.

KIRA

i am theSTORY ST REbehind the

“I like working because it gives me a sense of independence.”

HEAR HER STORY @ SOGOODWILL.ORG/STORY

Goodwill recycled 6.8 million lbs of items in 2014.

Keeping unwanted items out of landfills.

That equals20,615 totes, which would reach the top of the Empire State Building

56 TIMESThe Empire State Building is 1,454 Ft. Tall

2014 Summary Financial Statement

PROGRAM PARTICIPANT WAGES $347,515 COMBINED INCOME STATEMENT Revenue ExpensesDonated Goods $1,842,156Sales & Recycling $11,933,245 $10,520,402Mission Services $2,445,344 $3,183,488Business Contracts $428,123 $370,624Other $164,965 $2,501,128Total $16,813,833 $16,575,642

ASSETSUnrestricted Cash and Equivalent $2,715,058Restricted Cash $8,348Accounts Receivable $352,647Year End Inventories $163,017Prepaid Expenses $422,673Total Current Assets $3,661,743Property & Equipment $7,049,757Total Assets $10,711,500

LIABILITIESAccounts Payable $265,044Accrued Expenses $642,433Total Current Liabilities $907,477Long Term Debt $907,477Total Liabilities $1,814,954

NET ASSETSUnrestricted $8,888,198Temporarily Restricted $548Permanently Restricted $7,800Total Liabilities and Net Assets $10,711,500

Southern OregonGOODWILL11 W. Jackson St., Medford, OR 97501

sogoodwill.org

541-772-3300

MISSIONEnable employment by providing opportunities for

personal and professional growth.

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