Stop the Virtualization Blame GameNathanael Iversen

VP Product Managementniversen@xangati.com

Chicago VMUGApril 25, 2012

© 2012 Xangati, Inc. │ Company Confidential│ Slide 2

Agenda

• Challenges for the VDI admin

• “Blame wars” case studies

• Xangati solution details

• Demonstration

• Q&A

• Survey and $100 gift card giveaway rules

© 2012 Xangati, Inc. │ Company Confidential│ Slide 3

CLOUD

VI Admins Do Not Have Complete Picture

END USERDEVICES &

VDI CLIENTS

VMs

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

RDPTop conversation pair split onto different hypervisor

Congested WAN creating slow app response time

Virus update affecting desktop performance

Load-balancer not evenly distributingto presentation servers

Sluggish DNS affecting accessto presentation servers

Code change broke app server relationship to database

iSCSI storage configured on wrong VLAN

85% of VI admins agree server metrics are not enough to manage app performance

© 2012 Xangati, Inc. │ Company Confidential│ Slide 4

Performance Management of VI/VDI Has to Be Cross-Silo

NETWORK END-USER DEVICES

SERVERSSTORAGE

VI/VDI Performance is Tied to a Dynamic Shared Infrastructure

• Insights have to be from more than just a vCenter vantage point

• Comprehensive data center visibility is essential

© 2012 Xangati, Inc. │ Company Confidential│ Slide 5

Dynamic Interactions Must Be Visible…

04:5504:5604:5704:5804:5905:00

…or Else the Performance Ripple Effect Can’t be Tracked

© 2012 Xangati, Inc. │ Company Confidential│ Slide 6

Guess Challenge― Intermittent performance issues ― Tier 3 escalations going unresolved― vCenter alerts too little too late

Problem Identified― Video server over-run with

all-hands video playback

― New best practices has to

be enforced for shared

infrastructure

CLOUD

END USERDEVICES &

VDI CLIENTS

VMs

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

RDP

MPEG-4Video

Unintended Consequences of Virtualization

© 2012 Xangati, Inc. │ Company Confidential│ Slide 7

Dynamic Interaction Tracking is a “Must Have”

• Interactions must be tracked otherwise there is no

context for what’s driving resources – Live and historically

• Quick surges have to be visible to be understood– Interactions come and go in a blink of an eye– Reports will average out spikes– Storage latencies are missed in the majority of

environments

• Negative interactions have to be played back in a

way the other “silo” can see them

• Static relationships/dependencies are a notion of

the past– So are products based upon that model

© 2012 Xangati, Inc. │ Company Confidential│ Slide 8

Providence Challenge― Virtualize EMR app― Project stalled by 4 weeks― Existing monitoring solution couldn’t detect problem

Problem Identified― Intra-ESX communication

only visible with Xangati

― DVR recording shared with

app owner

VMs CLOUD

END USERDEVICES &

VDI CLIENTSSTORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

RDP

BUSINESSCRITICAL

APP

Source of stall discovered in 2 hours!

© 2012 Xangati, Inc. │ Company Confidential│ Slide 9

“Smoking Gun” Myths & Red-light/Green-light Monitoring

MYTH #1

There is A smoking gun

REALITY

There are multiple shooters

WHAT’S MISSING

Ability to look into the othersilo with their vantage point

MYTH #2

Alerts point me to the smoking gun

REALITY

Alerts warn me my performance is “shot”

WHAT’S MISSING

Interactional context:The equivalent of a “motive”

© 2012 Xangati, Inc. │ Company Confidential│ Slide 10

Back-ups Running During the Day

© 2012 Xangati, Inc. │ Company Confidential│ Slide 11

Shouldn’t the Datastores Be Load-Balanced?

© 2012 Xangati, Inc. │ Company Confidential│ Slide 12

AV Server Continuously Driving Chewing Up Resources

© 2012 Xangati, Inc. │ Company Confidential│ Slide 13

RDP

CLOUD

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

Tracking Interactions in 360o Delivers Context

VMs

© 2012 Xangati, Inc. │ Company Confidential│ Slide 14

APPS & PROTOCOLS

RDP

SERVERS

Tracking Interactions in 360o Delivers Context

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

VMsCLOUD

© 2012 Xangati, Inc. │ Company Confidential│ Slide 15

CLOUD

STORAGE

ESX SERVERS

VMs

END USERDEVICES &

VDI CLIENTS

APPS & PROTOCOLS

RDP

NETWORK

Tracking Interactions in 360o Delivers Context

© 2012 Xangati, Inc. │ Company Confidential│ Slide 16

DEMO

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