Steven Lane Fleming617 Virginia AvenueFairmont, West Virginia 26554Email: stevenlfleming@hotmail.com(304) 694-0799

SUMMARYI am a self-motivated professional with experience in administration and documentation of computer system networks. Job skills include; troubleshooting, customer service, inventory control, budgeting, strategic planning, and policy creation.

PROFESSIONAL EXPERIENCE

BC BANK, Philippi, WV 26416 Mar 2015 – Jan 2016Information Technology/Information Security Manager OfficerImplemented $80K computer systems hardware infrastructure and software upgradeConfigure and maintain all computer network infrastructure and desktop/peripheral deployment Direct Support of VMWare 5.5 ESXi virtual servers, clusteredDirect support of Windows 2003, 2008, and 2012 servers, at 3 locations, 37 users Procure and install servers, Cisco routers-switches, desktop computers, printers, UPS, etc.Develop company Electronic Data Processing and Disaster Recovery policies and proceduresDevelop and implement digital data backup proceduresUtilize Tandem CoNetrix System Management software, Vendor ManagementSupport and utilize Microsoft Office Pro, Visio, and various software programsManagement of Cisco telephone systems and various ATM teller machines and circuitsMaintain network documentation, spare parts inventory, asset inventory, IT department budgetInstall and support Windows 2005-2008 Sequel Servers, Windows 7, IBM Client Access, etc.

FIRST EXCHANGE BANK, Mannington, WV 26582 Jan 2005- Mar 2015Network Administrator OfficerCompleted $120K network bandwidth and hardware upgrade (10mb Metro Ethernet)Perform computer networking and desktop maintenance, managed help deskSetup and support of VM Ware 5.1 ESXi virtual servers, clusteredDeployment and management of Symantec Endpoint Protection 12.1Utilize Dell KACE system management applicationDirect support of Windows 2003, 2008, and 2012 servers, at six locations, 70 usersProcure and install servers, Cisco routers-switches, desktop computers, printers, UPS, etc.Develop company Electronic Data Processing policies and proceduresManage Disaster Recovery ProceduresMaintain networking documentationDevelop and implement digital data backup proceduresWork with vendors to provide secure Internet Banking and Web PageSupport Microsoft Software, Operating Systems and Office Suite Maintain asset inventory, spare parts inventory and budgetInstall and support Windows 2005-2008 Sequel Servers, XP, Windows 7, IBM Client Access, etc.Management of NEC telephone systems and various ATM teller machines and circuits

FEDERAL RESERVE BANK, Nashville, TN Jan 2000 – Jan 2005ffice Technology Specialist IExceptional rating on annual performance evaluation last 4 years (June 2004)Provide phone support, 300 external/internal customers, utilizing FedLine Electronic Access & DeliveryConduct training seminars for internal and external customers using FedLine EA&D aboveInstall and manage Dell PC’s and Windows Operating Systems: Win7; XP: NT 4.0; 98; and 95Install and manage Communication Protocols: TCPIP, FTP, IPX / SPX

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Steven Lane Fleming

Procure computer and software bids and quotes for purchase, managed asset inventoryDell Premier Access certified, servicing 180 Dell Desktop PCs and Laptops, UsersManage Blue Ocean Track-it Software; help desk and asset inventory controlInstall, test, and certify CAT5e cabling, patch panels, and jacksDocument network schematics, including IP addressing, router and switch portsDocument and maintain Computer Services Department Standard Operating ProceduresInstallation and management of multiple Software Applications

SUMITOMO ELECTRIC WIRING, Bowling Green, KY Feb 1995- Sept 1999 Computer TechnicianSite planning, installation, Novel and Windows NT client/workstation personal computers and print serversDirect support and repair of 600 Dell, Unisys, Apple, and Austin personal computers Installation and management of multiple Operating Systems: DOS / Windows for Workgroups; 95; 98; NT 4.0 Workstation and Server; 2000 Installation and management of multiple Software Applications: MS Office 97, MS Exchange, MS Project 98, Corel Draw, PeopleSoft, Mapper, AS400 Client Access, SMS, and othersInstallation and management of Communication Protocols: TCPIP, FTP, IPX / SPXAssisted System Administrator with setup, implementation, and administration of WAN network/serversControlled and managed annual $20K spare parts inventoryEvaluated and recommended new computer related technologiesEvaluated, proposed, and implemented “Ben-Data Heat Help Desk” Software Assisted Purchasing Department and Users with Purchase Order completion Management of all computer related hardware and software receiving procedures Received specialized instructor lead training of multi-vendor computer equipment and softwareDell Computer Co. Premier Access Certified, serviced 600 Dell Desktop PC’s & Laptops

COMPUTERLAND, Hopkinsville, KY Jan 1994 - Jan 1995Technical Service SupervisorDirected and supported productivity of technical and service personnelDeveloped and procured industrial/personal maintenance service agreements

UNISYS CORPORATION, Louisville, KY Feb 1982 – Apr 1993Senior Customer Service EngineerTop Secret Security ClearanceMaintained multi-vendor computer equipment and associated peripheralsImplemented and achieved multiple mainframe system upgrades, valued at $7 millionMaintained seven day by twenty-four hour Fort Campbell, KY Communications Center Organized and managed over $500K in parts inventories annuallyProposed and implemented customer timesaving procedures, reducing work load by 63%Earned two monetary Unisys Achievement Awards and three Customer Letters of AppreciationReceived specialized instructor lead and hands-on training of multi-vendor computer equipmentReceived specialized software and personal improvement training Achieved “Tributary of the Year Award” for The United States Army Communication Centers Worldwide three consecutive years by maintaining above 98.5% machine up time

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Steven Lane Fleming

KENTUCKY FINANCE COMPANY, Hopkinsville, KY Jun 1980 – Jan 1982Consumer Finance Manager TraineePerformed all duties of manager; bookkeeping, cash-flow, appraisals and personnel management

UNITED STATES ARMY, (E-5) Non-Commissioned Officer in Charge Apr 1977 – Apr 1980Secret Security ClearanceGround to air radar systems technical repair (MOS 26C)Honorable Discharge with good conduct medalReceived maintenance award and two Letters of Appreciation

PROFESSIONAL DEVELOPMENT/EDUCATION

Cyber Security SeminarVMWare VSphere 5.0 Ultimate Boot Camp VMWare VCenter 5.0 Site Recovery Networking Fundamentals (CompuMaster Seminar)Fundamentals of Cisco Routers (CompuMaster Seminar)Federal Reserve Bank Collaborative Workforce SeminarFederal Reserve Bank Committed to Excellence TrainingWhat Matters Most Franklin-Covey time management seminar Building Trust Franklin-Covey seminarEthics Training Workshop Federal Reserve BankDiversity Awareness Workshop Federal Reserve BankManaging Multiple Priorities, Projects, Deadlines SeminarSumitomo Electric Wiring QS9000 Quality TrainingSumitomo Kaizen TrainingUnisys Total Quality Process TrainingUnisys Yearly Corporate and Personal Ethics TrainingUnisys Professional Customer Service trainingPassed CLEP tests in Math and Natural SciencesWatchGuard Firewall Training Cisco Router Configuration Understanding Networking FundamentalsUnited States Army COBET Electronics TrainingUnited States Army Ground Radar Repair School (MOS-26C and 27F)The Army Maintenance Management Systems The Army Typing School (with Distinction) High School Diploma (College Preparation Curriculum, top 10% of class)

COMMUNITY SERVICE

Rotary International Fairmont (2012-2013 Club President)Rotary International Board MemberMarion County Habitat for Humanity Board MemberUnited Way Campaign Leadership Marion GraduateAmerican Cancer Society, Relay for Life

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