steven vanbelleghem @smiz 12032013
TRANSCRIPT
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The Power of Conversations
@StevenVBE
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Isn’t it amazing?
@StevenVBE
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It’s not about social media
@StevenVBE
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It’s not about technology
@StevenVBE
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Conversations build a reputation.
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You h ave l oads o f
Unused Conversation
Potential !
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Open your eyes & earsStart looking for your Unused Conversation Potential.It’s everywhere.
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Are they willing to HUG us?1Give hem stuff to talk
about2Take part in the
conversation3
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Are they willing to HUG us?1Give hem stuff to talk
about2Take part in the
conversation3
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Th e s e c re t?
ExtremeCustomerCentricity!
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Hey Steven,This is our world.Remember?
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Your social media successdepends on your offline behavior
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Are they willing to HUG us?1Give hem stuff to talk
about2Take part in the
conversation3
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Not: what should WE say.………………………………………….………..……………..…………………………………………
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What should otherssay about us?
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36M
Best ever
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Let’s take it one step further…
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7 350.000.000
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Content does NOT equal campaign
Unused Conversation Potential:
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Content
Specific update, project or campaign
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Are they willing to HUG us?1Give hem stuff to talk
about2Take part in the
conversation3
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cnn.comNovember 7, 2012
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cnn.comNovember 7, 2012
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The magic words:Train & facilitate
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The secret?Stay human
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The secret?Everybody has influence
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It’s about INFLUENCE, not influencers
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It’s about INFLUENCE, not influencers
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It’s about INFLUENCE, not influencers
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It’s about INFLUENCE, not influencers
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The secret?Random acts of kindness
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Never under estimatethe power of conversations
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Are they willing to HUG us?1Give hem stuff to talk
about2Take part in the
conversation3
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Start now………………………………………….………..……………..…………………………………………
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48
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Good luck!
@StevenVBeLinkedin.com/in/stevenvanbelleghem
www.Facebook.com/theconversationmanager