steve sanchez of the jdk group) the art of catering food - train, train, & train again in your...
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Train, Train& Train Again
CEO, Jennifer Delaye &Sales and Marketing Director,Steve Sanchez of The JDK Group
IT’S ALL ABOUT LEADERSHIP
So Where Do You Start? Who You Are…
Why They Are Working for You…
Where They Are Going…
WHO YOU ARE… Brand & Product
Tell the Story & Vision What Kind of Catering Operation Are you? What Does a Day-In-The-Life Look Like?
WHY THEY ARE WORKING… Core Competencies
Four Core
The Culture Fit 12 Guiding Principles
WHERE THEY ARE GOING… Training Manuel
Self Guiding Tool
Accountability & Keep Team Engaged in the Process
Showcases Room for Growth
SO HOW DO YOU IMPLEMENT THIS?
START A TRAINING COMMITTEE Employee Driven
Who knows your systems any better? Diversified group from old to new
Empowers Staff They take initiative and feel like they are
making difference in their workplace
DEVELOP A TRAINING MANUELRequired HR Needs
Staffing Wages
Necessary Training Events
Scoring & Position Requirements
DELIVER AN OPEN HOUSESTYLE ORENTATION Use the Training Manuel As Guide to New
Team Members on Who You Are, Why They Are Working, & Where They Are Going!
Show Photos/Video of What You Do!
Highlight Testimonials and Horror Stories (Don’t Sugar Coat!)
So Remember Where to Start…
Who You Are…
Why They Are Working for You…
Where They Are Going…
Find Us Online
thejdkgroup.comfacebook.com/thejdkgrouptwitter.com/thejdkgroup