steps to take before you install windows xp service pack 3

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Steps to take before you install Windows XP Service Pack 3Article ID: 950717 - View products that this article applies to.

To continue receiving security updates for Windows, make sure you're running Windows XP with Service Pack 3 (SP3). For moreinformation, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs)

Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make

these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated withimplementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer.

To make sure that you have a good experience when you install Windows XP Service Pack 3 (SP3), it is always good to check whether your computer isready for Windows XP SP3. This article gives you the prerequisites to install Windows XP SP3. Other than these prerequisites, this article also provides somesuggestions to improve your experience.

In addition, this article can help you troubleshoot some common error messages that you may receive when you install Windows XP SP3.

Prerequisites to install Windows XP SP3

Before you start to install Windows XP SP3, make sure that your computer meets the following prerequisites:

Before you download or install Windows XP SP3, first check hard-disk space

Depending on where you obtain Windows XP SP3, you will have to have a minimum amount of space free on the system disk.

To install Windows XP SP3 from the Microsoft Download Center, we recommend that you have a minimum of 1,500 megabytes (MB) of freespace on the system disk.

To install Windows XP SP3 from a shared network folder, we recommend that you have about 1,100 MB of free space.To install Windows XP SP3 from a CD, we recommend that you have about 1,765 MB of free space.

For more information about hard disk requirements, click the following article number to view the article in the Microsoft Knowledge Base:947311 (http://support.microsoft.com/kb/947311/ )The hard disk space requirements for Windows XP Service Pack 3

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If you have the f ollowing updates on your computer, remove them

Windows XP SP3 cannot be installed if you have the following updates installed on your computer:

Microsoft Shared Computer ToolkitRemote Desktop Connection (RDP) 6.0 MUI pack (Update 925877 for Windows XP)

If one or both updates are installed on your computer, remove these updates before you install Windows XP SP3. To uninstall these updates, followthese steps:

Click Start, and then click Run.a.

In the Open box, type appwiz.cpl.b.

Click Microsoft Shared Computer Toolkit or Remote Desktop Connection.c.

Click Remove.d.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:949388 (http://support.microsoft.com/kb/949388/ ) Windows XP Service Pack 3 installation fails with an error message, and the following error is loggedin the service pack installation log: "8007F0F4 - STATUS_PREREQUISITE_FAILED"

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If you have a third-party wireless network adapter, make sure that it is su pported

If you have a third-party wireless network adapter, make sure that the device is supported by Windows XP SP3, or make sure that the manufacturer ofyour wireless network adapter has new drivers available that support Windows XP SP3 before you perform the installation. If you are not sure, contact

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If you click More Info, you receive the following error message:

After you click OK in the first error message dialog box, you may receive a message that states that the installation was successful, or you may receivethe following error message:

When you try to install an update or a service pack, you may receive an error message that resembles one of the following:

The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested.The software you are about to install does not contain a Microsoft digital signature. Therefore, there is no guarantee that this software workscorrectly with Windows.

Name of software package

If you want to search for Microsoft digitally signed software, visit the Windows Update Web site at http://update.microsoft.comto see if one isavailable.Do you want to continue the installation?

Microsoft WindowsThe signature on the software package you want to install is invalid. The software package is not signed properly.

Name of Update Package

The cryptographic operation failed due to a local security option setting.

Name of Update Package

Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.

Failed to install catalog files.

The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is


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If the troubleshooting information in these sections did not help, go to the "Next Steps" section.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:936929 (http://support.microsoft.com/kb/936929/ ) Release notes for the Windows XP Service Pack 3 Release Candidate

946480 (http://support.microsoft.com/kb/946480/ ) List of fixes included in Windows XP Service Pack 3

If you cannot install Windows XP SP3 after you follow the prerequisites and recommended steps in this article, and the Troubleshooting steps did not help, youmight want to ask someone you know for help. You can also use the Microsoft Customer Support Services Web site to find other solutions. Some services thatthe Microsoft Customer Support Services Web site provides include the following:

Searchable Knowledge Base (http://support.microsoft.com/search/?adv=1) : Search technical support information and self-help tools for Microsoft products.Solution Centers (http://support.microsoft.com/select/?target=hub) : View product-specific frequently asked questions and support highlights.Other Support Options (http://support.microsoft.com/default.aspx?pr=csshome) : Use the Web to ask a question, contact Microsoft Customer Support Services,or provide feedback.

If you continue to have questions after you use these Microsoft Web sites or if you cannot find a solution on the Microsoft Support Services Web site, click thefollowing link to contact Support:

http://support.microsoft.com/contactus(http://support.microsoft.com/contactus)

Article ID: 950717 - Last Review: November 14, 2012 - Revision: 7.0

Applies to

Microsoft Windows XP Service Pack 3Windows Embedded for Point of ServiceWindows Fundamentals for Legacy PCs

Keywords: kbexpertiseinter kbinfo KB950717

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