steps to success with software ag

Steps to Success with Software AG

Mark Combs and Cynthia StegallGlobal Consulting Services and Education Services

Global Consulting Services – Value-Add Services

April 22, 2023 | Process-driven IT Modernization | 2

GCS Value-Add Services

Application Management


Maintenance / Outsourcing

Services

ModernizationServices

Retain

Retire

Leverage

TransformationServices

EnterpriseApplicationPortfolio Analysis

Quality Management

Quality Management

¬3rd Party Quality Review

¬Mentorship and Training Programs

¬Testing

Performance and DataManagement

PerformanceManagement

¬DBA Support¬Performance and

Tuning¬Application

Optimization¬Version Upgrade

GLOBAL CONSULTING SERVICES

Customer

Local Delivery Organization


How can you increase your return on investments in these applications?

What can you do to improve the user experience?

How critical are your Adabas and Natural Applicationsto your business?

Do you have the staff to continue to support them?

Maintenance/Outsourcing Modernization Transformation

How much redundancy in process and data do you have?

Resources To Support You Now and Into The Future

Vendor SupportedEco-System

Direct access to Software AG Research and Development

Direct access to our award winning Customer Support organization

Visibility and input to product roadmap

Access to our Competency Centers in SOA, BPM and Modernization and tools that are only available to our consultants.

Performance and Data Management

DBASupport

Does your team have the experience to optimize your applications and supporting infrastructure?

Can you keep up to date on latest product versions?

Can improving application performance help you get more from your IT budget?

Do you have the in-house expertise to keep systems performing optimally?

Performanceand Tuning

ApplicationOptimization

VersionUpgrades

Quality Management

3rd Party Quality Oversight

Mentorship and Training Programs Independent Testing

Does your outsourcer have a thorough understandingof Software AG technology and mainframes?

Are you maximizing the value of your third-party provider?

Can you avoid setting up a second shift to work with third-parties because of time zones?

How can you increase quality and reduce testing time?

Process-Driven IT Modernization


Process-Driven IT Modernization Agenda

Software AG Approach

Path to IT Modernization

IT Modernization Success

IT Modernization Issues & Challenges

Questions


Concerns about diminishing resources and skill shortages

Rapidly increasing demands for new products and services

Growing demands to “do more with less” & reduce the time and cost of adding new functionality

Expanding regulations and compliance requirements

Increasing mergers and acquisitions activities driven by the competitive marketplace

The Drive to IT Modernization Understanding the key issues decision-makers face

Overwhelming need for continuous adaptability


Are your applications holding you back?

No Transparency

High Complexity

Costs / Value

Slow & Inflexible


Contactto Order

Order to Cash

SupplyChain

Improve Processes byTIME, COSTS and QUALITY

•Lock-in strategy•High cost

•Lack of interoperability

•Limited offerings•Erratic Track record

Rip and Replace Big Fish

•High cost•High risk•Low success rate

•Loss of domain expertise•Lack of understanding•Low success rate

Deciding on a Path to Modernization

Re-write Re-Hosting


A Better Way: Process-Driven IT Modernization


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The Value of the Process

“Business Process is driving modernization activities, not the other way around – it is about the most bang for the buck and the quickest route to modernization.”

Dale VecchioGartner Research Vice

President

Gaining IT & Business Efficiency

Skills

Reliability

Hardware Applications

Business Critical

Security Sensitive

Customer Data Management

Investor Relations

Human Resources

Taxes/Billing

Insurance

Compliance

Provisioning

Legal


Data-Intensive

Mission-Critical

| | 16

The Software AG ApproachProcess-driven IT Modernization

April 22, 2023 | Software AG - Get There Faster | 16

…enables you to adapt the IT landscape in manageable steps, improve processes intelligently, extend application value and leverage new technologies — towards the goal of process excellence

Discovery & Assessment

Process Discovery

Application Discovery

• Extract process performance data from applications

• Measure & analyze KPI’s

• Automatically analyze applications

• Identify assets and dependencies


Enterprise ArchitectureManagement

Manage modernization process & assets

Modernization Roadmap

Enterprise ArchitectureManagement

Value, Costs, Risks, Technical Capabilities

Modernization RoadmapPlanning of Modernization Projects

Value, Costs, Risks, Enabling Technology

1 2 3

Processes

Integration

Application

Platform

Software AG: Process-driven IT Modernization Enabling Technologies

ApplicationSimplify and improve maintainability, flexibility & accessibility.

PlatformOptimize operational efficiency of existing platforms or rehost applications on new hardware.

IntegrationSeamlessly share data, master data & application functionality with other IT systems, SOA, BPMand business partner.

Business ProcessDiscover inefficient business processes and improve them by workflow analysis, automation & monitoring.

Enterprise Architecture Management


Customer Case Study

IT Modernization – Customer Success

24x7 availability of

business records

improved customer service

Web-enabled 75 processes with

BPM reusing Natural business logic built

in the last 27 years.

Handles claims management

processes with BPM across multiple legacy

systems (COBOL Mainframe)

Eliminate duplications with common

business processes


Automated work schedule and leave

processes — resulted in major time

and cost savings.

Automated forms

streamline processes and

eliminate paper

http://en.wikipedia.org/wiki/File:Pennsylvania_State_University_seal.svg

April 22, 2023 | Sales Training 2011 | For Internal Use Only | 22

Why Software AG

Creating a Path to Continuous Adaptability with…

Holistic solution for implementing an IT Modernization roadmap

Across-the-board assessment methodology

Comprehensive skill/knowledge transfer path

Extensive set of tools for discovery, measurement & process improvement

Complete Standard-based integration of heterogeneous applications

State-of-the-art application development & modernization platform

Perpetual infrastructure optimization & consolidation


April 22, 2023 | Sales Training 2011 | For Internal Use Only | 24

CUSTOMER ENABLEMENT


Who is Education Services?

• Education Services is a division of Software AG’s Global Consulting Services.

• We provide a full array of learning programs ranging from general enablement (Business Transformation) to traditional SAG product/implementation training all designed to ensure Customers are successful and capable of leveraging the full extent of our solutions.

• We support all product lines (ETS, wM, and ARIS)• We use Certified Software AG Instructors with an average of

8+ years implementing our solutions. This approach ensures best practices and real world examples are a part of our standard curriculum.

Key Steps to Project Success:

1. Hire the right resources• Software AG can provide you with a guide on pre-req skills and

experience best suited to support Software AG implementation work2. Ensure training is included in your plan

• We can provide you with budgetary costs, schedules, recommended plans, etc.

3. Perform a Learning Needs Assessment• Based on your specific project needs or hiring plan, we can work with

you to devise a customized learning plan OR recommend standard courses as you build your Adabas/Natural teams.

4. Utilize Software AG’s flexible learning options to increase your ROI for training• Remote Delivery (no travel)• Public Training (shared classroom, great for just-in-time needs)• Training alone will not prepare you. Work hand-in-hand with GCS

immediately following the training to ensure your training investment pays in full dividends.

• Keep your skills fresh as new products or versions are released.• Gain certification to assist you in validating skill levels.

Learning Concept – User Needs Analysis – Training Plan

Onsite/Private

Public

E-Learning

MentoringStandard Customized

Classroom Remote (Virtual Classroom)

Overview Specific topics

Webinars

Cert

ifica

tion

Delivery Models and Methods (wM, ARIS, ETS, MDM, etc)

Tailored Delivery

Test Drive

Software AG’s Approach to Customer Enablement• E-learning (Intros, Adabas, Natural I/II)

Self-paced, e-learning available through high speed Internet Designed to support just-in-time training needs 90 day access

• Test Drives (ESB, BPM, ARIS, SOA) Instructor-led, half day, hands-on product training Remote delivery (no travel) Designed to demonstrate product capabilities Seats are limited but available at no charge

• Instructor-led session Instructor-led, hands-on implementation training Designed to prepare practitioners to support project work Role and solution based, can be attended in a shared environment

(Public) or by means of a private session Product Mentoring is also available to support less formal training needs

or specialized needs.

Additional Support Available

•Application Modernization Projects We offer specific courses to support ApplinX, Entire X, Natural

One, etc In addition, we can help you through the change process by

creating learning plans that support total transformation (i.e. Java skills, web services, non-product training, etc)

We also offer several packages (in partnership with Global Consulting Services) that will provide a blended approach of classroom and on-the-job training to ensure your new skills are being applied properly and learning is on-going. This approach ensures the FASTEST return on both your technology and your skills investment.

Certification Program

Certification paths and available course schedules are available at: www.softwareag.com/Corporate/service/training

Software AG offers the followingCertifications:•wM Integration Developer •wM BPM Developer•wM CAF Developer•wM SOA Developer•Adabas DBA•Natural Developer•ARIS CAP

Source: IDC’s Training Impact Survey, 2008(n = 5534)

Relationship between Performance and % of Teams certified

http://www.softwareag.com/Corporate/service/training

http://www.softwareag.com/Corporate/service/training

Enablement Resources

Software Education Services 1-866-Teach IT (1-866-832-2448) [email protected] Public Schedule (based on demand):

LATAM Public Schedule: http://inter.viewcentral.com/reg/webmethods_ext/MexicoCity

North American Public Schedule: http://inter.viewcentral.com/reg/webmethods_ext/NASchedule

Cynthia Stegall, Director, Education Services [email protected] Office: 571-262-7735 Mobile: 571-297-5226

Empower http://empower.softwareag.com

mailto:[email protected]

http://inter.viewcentral.com/reg/webmethods_ext/MexicoCity

http://inter.viewcentral.com/reg/webmethods_ext/NASchedule

mailto:[email protected]

http://empower.softwareag.com/

http://empower.softwareag.com/

Questions?

Email:

steps to success with software ag

Documents

modernization activities

processbusiness process

software ag research

gcs value

application performance

quality deciding

testing time

time zones