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Steps Taken by Agencies in Preparation Regarding COVID-19 Agency Responses

Bay County Board of County Commissioners We are coordinating with our local health department and monitoring the CDC, FTA, and APTA

webpages.

• We have placed fact sheets from the CDC on all of our vehicles and currently placing hand washing posters.

• We have given all of the drivers access to hand sanitizer and wipes to place on all of the vehicles.

• We are in the process of implementing an increased frequency cleaning of the vehicles with an EPA approved sanitizer. We are looking into getting an EPA approved sanitizing fogger to place on the vehicles at night.

• Implementing internal line of communication with all employees and the contract bus management company.

Escambia County Area Transit Flyer, including but not limited to:

Following are ECAT Coronavirus Response Protocols put in place for employees and customers (updated):

• ECAT’s Coronavirus Response Plan has been submitted to the regulatory agencies, Federal Transit Administration (FTA) and Florida Department of Transportation (FDOT).

• Department of Health signs and information displayed at ECAT (Main Facility and Bus Terminal)

• A Coronavirus Status Update will be incorporated in the mandatory March Safety meetings for employees.

• CDC signs and Personal Hygiene signage is displayed in all bathrooms at the ECAT facility.

• Employee specific signs posted around ECAT facility – Admin, Maintenance, and Operations

• Commercial grade disinfectant is currently being used every night and Sundays by ECAT Bus Cleaners, which was added as part of the enhanced comprehensive bus cleaning process

• ECAT Bus Cleaners are equipped with additional personal protective equipment (PPE) with a Tyvek Suits, as well as gloves and masks with cleaning each bus.

• Staff are disinfecting rest rooms, customer service areas, exterior entrances, door knobs, and other high traffic areas up to 4 times daily at Rosa Parks Transit Facility

• Additional sanitizer dispensers have been ordered for the ECAT Facility.

• Sanitizer dispensers already placed throughout the ECAT Facility

• Individual sanitizers, gloves, and masks are available to all employees. Check with your immediate supervisor for supplies.

• Employees and customers will receive updates on the Coronavirus and the County’s response on the ECAT website, buses, and throughout the ECAT Facility.

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• Flu shots are free to employees, which is covered under the Escambia County employee health plan.

• Employees are encouraged to notify their immediate supervisor if they have any flu-like symptoms.

• We have communicated with our contracted paratransit provider to relay CDC information and determine the steps they are taking are sufficient.

• Press release and information from Escambia County is shared through social media.

Flyers are Attached in Appendix A

Flagler County Flagler County is installing virucidal hand wipes in each vehicle for passenger use and we will be utilizing

a virucidal fogger employed by hospitals, nursing homes and ambulances nightly in each vehicle to

disinfect.

Operators have been provided with disposable medical gloves to wear as often as possible (washing

hands after each use) and a small cleaning kit that includes virucidal/germicidal wipes and sprays to

disinfect all hand rails, stanchions, seats, etc. as often as possible.

Hernando County Transit Management, Inc. All CDC releases regarding this issue have been posted in all common areas of our facility as well as on

all buses and cutaways.

We have a staff of Servicers/Fuelers that are responsible for maintaining the cleanliness of the

equipment daily. I attached a checklist they use to ensure the buses are being serviced, cleaned and

sanitized to the best of our ability. A supervisor performs a visual inspection upon completion. In

addition, there is hand sanitizer being placed on all buses for passenger use.

We also have a commercial janitorial service performing the necessary functions for the facility.

Hernando County’s Servicer checklist is included in Appendix B.

Indian River Here in Indian River County we ordered a fogger and several cases of an EPA approved sanitizer early

last week. They’re expected to arrive tomorrow.

We plan on fogging each of our vehicles every night, and will also do a smaller cleaning (wipe down) of

the vehicles in service with an approved sanitizer around 12:30 (or as close to mid-day as possible) each

day.

Other things we have done to remain proactive include giving the drivers and office staff access to hand

sanitizer and wipes, and posted a lot of information about hand washing.

At Indian River Transits we purchased a fogger from State Chemicals, Product called Quick Defense along

with spray bottles wipes, gloves hand, sanitizer so drivers are protecting the best we can. By being

proactive in fogging bus down every night and wiping it down during day we are confident this will help

protect our drivers.

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LeeTran LeeTran has taken the below actions:

• In addition to normal cleaning of vehicles nightly we have included: o Wiping metal stations with disinfecting wipes o Wiping steering wheel with disinfecting wipes o Wiping fare boxes with disinfecting wipes

• Worked in coordination with Lee County EOC to create a written COVID-19 response plan covering:

o Prevention and Preparedness o Reducing Service if needed o Continuity of Operations o Reconstitution

• Worked in coordination with Lee County Public Safety and EMS for best practices for disinfecting our vehicles.

• Also, Lee County Public Safety has procured 2 Aeroclave decontamination devices (on order) for us to periodically disinfect entire buses with little personnel needed. http://aeroclave.com/ (Same device used to decontaminate ambulances)

• Staffing on our fleet maintenance will be increased for more personnel available to clean the vehicles.

• CDC guidance and best practices handouts have been handed out to all employees, posted throughout facilities, and posted on our electronic safety boards.

• CDC guidance and best practices handouts will be posted on all buses for passenger information.

• Continued coordination and communication will be maintained between LeeTran and Lee County EOC and Public Safety.

Manatee County Area Transit 1. Scheduled a sanitizing procedure for the entirety of MCAT fleet and facilities, starting on March

15th – may do this weekly. If not weekly, this procedure will be repeated bi-weekly. Charging this as a PM expense to Section 5307 grants.

2. We have a healthy supply of gloves that the Transit Station personnel utilize for handling cash received for ticket purchases. Gloves are worn in the Revenue Room when counting cash from the farebox.

3. Antibacterial wipes for the Transit Station office area, the Transit Fleet Facility (Transit Administration, Operations, Fleet Maintenance Facility) and especially the Revenue Room; advised staff to use these wipes for work surfaces and door knobs.

4. The CDC Advisory is posted in all common areas, and bathrooms. We continue to emphasize the importance of hand washing for at least 20 seconds with hot water; and to do so, several times a day.

5. COVID-19 notifications provided via the Transit/Trolley onboard infotainment system, the County/MCAT website, and Dynamic Message Signs (same preventive measures as the CDC advisory). Posters onboard as well.

6. Working on a mass notification using the IVR to advise Paratransit clients (same preventive measures as the CDC advisory).

7. Regularly, Transit staff share action plan information with the Public Works Director, and the Director is sharing this information with Manatee County Government/County Administration. Also, FTA Region IV is aware of the MCAT Action Plan.

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8. Continuing to receive updates from the County’s Public Safety team and share these updates with staff. I have signed up for COVID-19 email updates -- will share these with staff. We will update the Transit/Trolley infotainment and IVR notices as needed.

9. Prepared to utilize functional redundancy, in the event staff members miss work due to illness. 10. Continuing to monitor supplies of gloves, antibacterial fluid and wipes; and pick-up small

quantities of supplies whenever possible.

Meals on Wheels PLUS of Manatee Yes, we have had problems with purchase sanitation items as well. However luckily, we have travel size

sanitation bottles donated to our organization from Christmas when we sent out gifts to our

clients. Items are on back order for us as well.

Pinellas Suncoast Transit Authority PSTA Policy, Operations CV19 Strategic Response Team

• Formed a weekly planning meeting specific to CV19 related matters o Department heads make-up strategic CV19 team

• Developing service reduction plan for worst case scenario

• Revisiting sick time/PTO handling policies

• Formed an email and phone hotline for employees to express their concerns related to CV19)

• Exploring employee migration control methods (i.e. – break rooms, lunch rooms, gym, locker rooms etc.)

• Developing a telecommute plan to restrict number of employees reporting

• Exploring self-imposed travel ban

• Exploring lost and found procedures and public access

• Exploring public lobby access restriction

• Formulating a quarantine plan

EOC/DOH/CDC

• Participating on all County scheduled EOC calls

• Reposting County DOH CV19 postings and prevention measures

• CDC fact sheets posted

Vehicle Cleaning

• Disinfectant wipes for operators to clean nearby touch point areas

• Nightly cleaning (mop, wipe downs, disinfectants)

• Nightly disinfecting using hydrogen peroxide fogging techniques

• Weekly bus sanitizing fumigation methods used

• Multiple daily fare station and passenger railings wipe downs

Employee Information

• Sick employees with flu-ish or feverish symptoms encouraged to stay home

• Flexibility on PTO use covering sick time

• Easing up on disciplinary controls for bargaining employee attendance

• Self-reporting expected if anyone is symptomatic for CV19

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Union Relations

• Constant contact with Union reps

• Utilizing union to help spread the latest CV19 literature and PSTA actions

• Regularly scheduled union rep update meetings held

Internal Communications

• Posted CDC fact sheets around the facility and terminals

• Handwashing guidance and fact sheets posted around facility

• Employee table toppers with prevention measures in break/lunch areas

• Bulletin board and dispatch window updates

• Recorded voice messaging, mass texting and email methods used for updating employees

External Communications

• Draft press releases

• Coordinated media messaging (TV, Radio, Print)

• Social media content ongoing with PSTA response messaging

• Website updates as applicable

• Pictures and Videos being developed to display PSTA response efforts

Terminals

• CDC info posted at the windows

• Daily cleaning and sanitizing of customer windows

• Sanitizing of CSR microphones

• Disinfecting of terminal switches, handles and benches

• Public/private terminals restrooms scheduled for cleaning every 10 minutes

• Frequent trash bin emptying

Supplies on Hand

• Masks, gloves, and travel size hand sanitizing gel for distribution

• Dispatch has large bottle of alcohol gel to refill bus operator travel bottles

• Additional foam dispensers mounted in high traffic areas of facility

Supply Distribution

• Drivers to get travel bottle refilled every day at dispatch

• Masks available on demand by bus ops

• Gloves available on demand by bus ops

• Terminal CSRs will be supplied prevention equipment (PPE)

• Maintenance employees were supplied with prevention equipment (PPE)

Service Providers

• Paratransit service providers given guidance on customer pick-ups and precautionary measures

• Identified “no-pickup” zones for certain paratransit clients, including imposed travel bans for nursing homes or assisted living

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• Trolley operators given guidance on vehicle sanitation expectations

• All PSTA service providers expected to echo PSTA CV19 response measures

Space Coast Area Transit Notice to Space Coast Area Transit employees, addressing the following, among other items:

• Wash hands frequently, for at least 20 seconds

• Don’t touch your face

• Avoid close contact with people if possible, and stay home if sick

• Sneeze or cough into a tissue or your sleeve, not the open air or into your hand

• Don’t shake hands, use fist or elbow bumps instead.

Star Metro Following are protocols put in place:

• Commercial grade disinfectant is currently being used every night and Saturdays during the bus cleaning process

• FSU night nole service buses and Downtown trolleys are currently disinfected by shop mechanics during 5:00am start-up daily

• Staff at CK Steele Plaza are disinfecting rest rooms, drivers lounge, and door knobs up to 4 times daily

• Staff are disinfecting buses during mid route during the short bus layover at CK Steele Plaza

• FSU Busses are disinfected from 11:00am till 1:00pm at Doak Campbell Stadium

• All operators have been issued hand sanitizers/wipes for use during their shifts

• All FSU buses have been outfitted with mounted hand sanitizers for public use

• Remainder of StarMetro fixed route fleet and all the Dial-A-Ride fleet will be outfitted with hand sanitizers by the close of business on Wednesday March 11, 2020

• Appleyard facility has been outfitted with mounted sanitizers and all staff have been issued Lysol wipes.

• Free standing sanitizer stations for C.K. Steele are on order

Communications:

• CDC signs have been hung at Appleyard and C.K. Steele for employees and the public

• All fixed route buses have cab cards with CDC information

• Dial-A-Ride vehicles have CDC information

• Customer Operations (handles intake calls) and Dispatch have Talking Points/Q & A’s

• Communications working on a script for the IVR and website information

A letter to all transit employees is provided in Appendix C

St. Lucie Council on Aging/Brevard County Provided in Appendix D

Additional Resources National RTAP Published Technical Brief on Coronavirus Disease 2019 (COVID-19): Information and

Resources for Transit: http://nationalrtap.org/Resource-Library/Advanced-Search/fid=1082

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Administration for Community Living (ACL)'s What do Older Adults and People with Disabilities Need to

Know about Coronavirus Disease 2019

American Public Transportation Association (APTA) webpage on Public Transit Response to Coronavirus

Bus & Motorcoach News Article, Establish an Immediate Plan to Manage Coronavirus Fears

Casper Area Transportation Coalition (CATC/The Bus) Infectious Pandemic Plan

Centers for Disease Control and Prevention (CDC)'s What You Need to Know about Coronavirus Disease

2019 (COVID-19)

Environmental Protection Agency (EPA) List of Registered Disinfectants for Use Against SARS-CoV-2 (a

Coronavirus that Causes COVID-19)

Johns Hopkins Center for Systems Science and Engineering's interactive map of Coronavirus COVID-19

Global Cases

National RTAP's Coronavirus Disease 2019 (COVID-19): Information and Resources for Transit

U.S. Chamber of Commerce's Combating the Coronavirus webpage

World Health Organization (WHO)'s Coronavirus Disease (COVID-19) Advice for the Public: When and

How to Use Masks

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Appendix A – Escambia County Area Transit

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Appendix B – Hernando County Servicers Checklist

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Appendix C – Space Coast Area Transit

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Appendix D – St. Lucie County Council on Aging