step into the next level of office communication · logger, ip-pbx and ivrs. head office in...

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Step into the next level of office communication

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Page 1: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

Step into the next level of office communication

Page 2: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Agenda

•ConVox Hosted IP-PBX

•Hosted IP-PBX v/s PBX comparison

•Setup comparison

•Comprehensive Features

•Admin Features

•Screen shot

•Summary of benefit comparison

•About Deepija and It's customers

Deepija Telecom (P) Ltd.

Page 3: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Looking for a hassle free Communication System ?

ConVox Hosted IP-PBX provides one-stop solution for all your communication

Reduce your chance of loosing calls

Integrate with per-existing Infrastructure

Devoid of Setup or maintenance issue

Deployed with all latest calling features

Scale up easily with business expansion

Ability to access your corporate calls anytime, anywhere

Deepija Telecom (P) Ltd.

Page 4: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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What is ConVox Hosted IP PBX?

Deepija Telecom (P) Ltd.

•No need for a PBX (Phone Sysytem) to be installed /

maintained at customer premises.

•No large upfront costs, on going maintenance charges or

fixed term contracts.

•Truly beneficial telephony feature which can only be

delivered from a hosted environment.

•Free calls between company sites and remote workers..

Page 5: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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WHAT IS IT ?

Page 6: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Setup Scenario

HOW IT WORKS

Deepija Telecom (P) Ltd.

Page 7: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Auto Attendant

Listen to Recording

Call Monitoring

Conference Monitoring

Overhead Paging

ConVox HOSTED IP PBX EXTENSION FEATURES

Call Routing

Remote Access

Personal IVR

Call Forwarding

Instant Recording

Deepija Telecom (P) Ltd.

Page 8: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Follow Me

Call Filter & Blocking

Chat & SMS

Fax & Email

Remote Barge In

Deepija Telecom (P) Ltd.

ConVox HOSTED IP PBX EXTENSION FEATURES

Page 9: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Sample view of Extension Manager© Deepija Telecom (P) Ltd.

Deepija Telecom (P) Ltd.

Page 10: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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PBX Statuses like and Trunks and Extensions status Server statuses like Memory , Processor Usage and Hard Disk Usage

Status Display

Manage Extensions and extension users through GUI. Define Generic settings (policies) and specific setting for extensions.

Extension Management

Configure Analog, PRI and VoIP (SIP) type of trunks.

Trunks

Configure Auto Attendant with different greetings based on time and day of the week. Route your calls based on the callers response to Auto attendant. Configure Multiple Greetings for different trunk lines, DID number called and caller ID. Route calls to external cell phone. Voice file can be played based on the DID number called.

Inbound Calls

ADMINISTRATIVE FEATURES

Deepija Telecom (P) Ltd.

Page 11: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Configure the Trunk selection based on Prefix dialed Setting caller ID for outbound calls

Outbound Calls

Create the call flow for IVR to direct your Incoming calls. IVRS can be created/ configured using GUI.

IVR

Get the complete Call Data Reports for all incoming and outgoing calls from system.

Call Data Reports

Create admin level contacts& groups, which are available to all users of the system.

Global contacts and groups

Secured PBX system with password protected access for Admin and all the users.

Password Protection

ADMINISTRATIVE FEATURES

Deepija Telecom (P) Ltd.

Page 12: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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SMS Report view admin

Deepija Telecom (P) Ltd.

Page 13: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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HOW IT COULD BE A GOOD FIT FOR YOUR COMPANY

Lower monthly pricing

Lower (or no) operation expenses

Real time call tracking

Find Me/Follow Me features

Low up front costs

Seamlessly connect multiple locations

Fail-over provides an always available solution

Easy to use

Streamline calls with Interactive Voice Menus

Real time usage and billing info

Deepija Telecom (P) Ltd.

Page 14: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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COMPANY BEHIND ConVox SOLUTIONS

Our products include Call Centre Packages, Conference Bridge, Voice Logger, IP-PBX and IVRS.

Head office in Hyderabad with branch offices in Mumbai, Bangalore,

Chennai, Delhi and Pune

Focus on R&D and innovation

Deepija Telecom (P) Ltd. is a fast growing software development company in the area of CTI/ IVRS and VoIP.

Open Source Experts

High quality products and strong customer support.

Deepija Telecom (P) Ltd.

Page 15: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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INSTALLATION AND MAINTENANCE OF THE SYSTEM

Our Engineers will install and configure the system initially.

Training is given to the administrator and users of the system at

customer premises.

Support is available through Phone Call, Chat, Remote Login and On

site visit.

Normal Installation Time is 1 Week. Depending on the customization

requirement it may take more time.

Highest commitment for Customer Support.

Deepija Telecom (P) Ltd.

Page 16: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

16Deepija Telecom (P) Ltd.

SOME OF OUR ESTEEMED CUSTOMERS

Page 17: Step into the next level of office communication · Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D

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Thank you!