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READING SECTION Upper-Intermediate Step by Step Paul Edmunds - Anne Taylor T oward Receptiv e Ski lls ( Based on TOEIC Bridge ® ) Contents selected and compiled by Prof. Samuel Fernández Saavedra Universidad Metropolitana de Ciencias de la Educación Grupo Educativo

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READING SECTION

Upper-Intermediate

Step by Step

Paul Edmunds - Anne Taylor 

Toward Receptive Skills( Based on TOEIC Bridge® )

Contents selected and compiledby Prof. Samuel Fernández Saavedra

Universidad Metropolitana de Ciencias de la Educación

Grupo Educativo

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Step by Step Toward Receptive Skills

UPPER-INTERMEDIATEReading Section by Paul Edmunds / Anne Taylor 

Listening Section by Casey Malarcher / Andrea Janzen

Contents selected and compiled by Prof. Samuel Fernández Saavedra

© 2004 Compass Publishing

© 2011 Grupo Educativo Inglesa

ETS English Testing Serviceswww.toeicbridge.cl

All rights reserved. No part of this publication may be reproduced ordistributed in any form or by any means, electronic or mechanical, includingphotocopying, recording or by any information storage and retrieval

system, without permission in writing from Librería Inglesa, Santiago, Chile.

Publisher: Grupo Educativo InglesaEditorial Assistant: Cecilia Dreyer ArroyoCover: Claudio Peralta LamillaInterior Design: Compass PublishingAudio Editors: Pablo Paredes Stecher, Prof. Samuel Fernández Saavedra

email: [email protected]://www.stepbystep.clhttp://www.grupoeducativoinglesa.cl

ISBN: 9 7 8 - 9 5 6 - 8 6 9 8 -0 4 - 1

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READING SECTION

UNIT 1 Leisure 5

UNIT 2 Science 13

UNIT 3  Arts and Culture 21

UNIT 4 Occupations 29

UNIT 5 Industry  37

UNIT 6 Emergency Services 45

UNIT 7 Bank and Money  53

Review  61

Vocabulary Checklist 65

LISTENING SECTION 67

Contentson ents

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IntroductionWelcome to Step by Step Toward Receptive Skills (based on TOEIC Bridge® ).

This series is designed to help beginning and intermediate students develop their

listening and reading skills. Through practice of activities and problems modeled

on the TOEIC Bridge Test, students can become better test takers while

developing comprehension and communication skills in English.

The thematically organized, graded units within the series follow a three-step

format: Warm-up, Exercise, and Test.

 Warm-up

Each unit begins with target vocabulary, a section which introduces key

words found within the unit. This warm-up vocabulary section is then followed

by the question-type preview and practice sections. In these sections, multipleexamples of common question types are presented and applied. These sections

also incorporate the target vocabulary, developing both word and question

recognition for common phrases and structures found on the TOEIC Bridge Test.

Exercise

After working through the Warm-up activities, students move on to a

simplified practice test in the Exercise section of the unit. The limited number of

answer choices in these activities provides students with the opportunity to

become acquainted with the test question format while keeping the activity

accessible to beginning and intermediate students.

Test

In the final section of each unit, students have the opportunity to practice

TOEIC Bridge-type questions, which follow the same format as those

encountered on the actual test. Because all questions in this section of the book

follow the theme presented in the unit, students will repeatedly encounter

vocabulary from earlier parts of the unit, reinforcing vocabulary acquisition and

comprehension.

Vocabulary is a critical factor in language development. With this in mind,Step by Step Toward Receptive Skills (based on TOEIC Bridge® ) has been

designed to help students build a solid foundation of vocabulary. Each unit

introduces a limited number of new words while recycling vocabulary from

earlier units in a variety of contexts across the diverse themes presented within

the series.

Step by Step Toward Receptive Skills (based on TOEIC Bridge® ) can help

students smoothly progress from the TOEIC Bridge Test to the TOEIC Test

through strategic and organized practice at a comfortable level.

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 W a r m - u p

UNIT

1Reading: Leisure

A. Learn the words and phrases.

roll You have to roll a six to start playing this game.

board game I like board games more than card games.

water sports He is a big fan of water sports such as surfing.

energetic They like inline skating and other energetic activities.

qualified She is qualified to teach swimming.

B. Types of readings and questions: Leisure

1. Schedules What is this schedule for? (main idea)

What is the price of a movie at 2:20 p.m.? (detail)

2. Instructions What are these instructions for? (main idea)

Who is this game suitable for? (detail)

5

Match the question and answer.

1. What is this schedule for? · $5.00

2. What is the price of a movie at 2:20 p.m.? · Show times

Choose the correct answer.

1. What are these instructions for?

(A) A board game (B) Rolling dice

2. Who is this game suitable for?

(A) Five players (B) Children five or older

Adults $7.50 ($5.00 before 6 p.m. all week)Movies showing February 6 - 12

9:257:251:25The Lady of the Lake

8:406:052:3511:55James Bond Again

8:304:1512:00The Return of the Prince

7:455:002:2011:35Love Probably

1. 2-4 players

2. Roll the dice. The player with highest 

number starts.

3. Start on square number 1, and reach

square number 100 first to win.

 Jungle Adventure 

(age 5+)

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6

3. Signs What is the purpose of this sign? (main idea)Who will be interested in this sign? (inference)

4. Charts What does this chart show? (main idea)

Which statement is true? (detail)

Choose the correct answer.1. What is the purpose of this sign?

(A) To announce classes (B) To announce a competition

2. Who might be interested in this sign?

(A) Employees at fast food restaurants

(B) People who cannot cook

Choose the correct answer.

1. What does this chart show?

(A) Water sports experience (B) Leisure time schedules

2. Which of the following is true?

(A) Most windsurfers were learning for the first time.

(B) Most waterskiers already had experience.

January Evening CoursesCooking for Beginners.

Learn the basics from a professional French chef.• January 7th: Soups • January 14th: Vegetable dishes• January 21st: Cheese dishes • January 28th: Bread making

Tel: 021-998-009

waterskiing jet skiing windsurfing surfing

80

70

60

50

40

30

20

10

0

first time

previous

experience

 Visitors to Grand Ocean Water Park 

(by activity)

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Unit 1. Leisure

1. What is this schedule for?

(A) Classes at a leisure center

(B) Classes at a school

2. Which class is probably for children?

(A) Advanced Dance(B) Young Gymnastics

Cascades Community CenterDay Time Activity

Monday 8:30-10:30 Beginning Design

10:30-11:00 Young Gymnastics

11 a.m.-5 p.m. Open Gym

5:00-7:00 Jewelry Making & Beadwork 

7:00 -8:00 Water Aerobics8:00-10:00 Advanced Dance

*Membership fee: $10

5. Messages Which of the following is true? (fact)Which of the following is NOT true? (fact)

Mark true (O) or false (X).

1. Jason expected to meet Mike at Northside Games Center. _______2. Jason will play a card game at the games center. _______

Note

Key phrases

- beginner

- novice

- intermediate

- advanced

kind of reading

where

when

what

how much

Jason,Mike called at 11:15. Change of plans. Meet him at SouthsideGames Center NOT Northside at 2 p.m.He wants you to bring the game board and dice as well.Better practice rolling!See you!Alex

C. Choose the correct answer.

Questions 1 and 2 refer to the following schedule.

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E x e r c i s e s

8

1. What are these instructions

for?

(A) How to watch special

scenes

(B) How to wear glasses

2. Which item is free for

customers?

(A) Movie glasses

(B) Tickets

Odeon 3D Cinemas

• Pick up a free pair of 3D glasses at the entrance.• Put on your glasses for the opening scene and

every time you see the “Glasses On” message for 

later 3D scenes.• Enjoy!

3. Who might be interested in

this sign?

(A) Working parents

(B) Busy kids

4. When is this club open?

(A) Weekends only

(B) Weekdays only

NEW! After School Club

Busy after work? Let us take care of your kids!Qualified instructors teaching inline skating,

skateboarding and drawing. Board games andother indoor play activities are also available.

Mon - Fri 4-6 p.m., $7 a session.Call 019-887-777

Read and choose the correct answer.

Questions 1 and 2 refer to the following instructions.

Questions 3 and 4 refer to the following sign.

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9

1. What were people asked?(A) What is your favorite way

of spending free time?

(B) What are your children’s

hobbies?

(C) What is the best age to

begin hiking?

(D) What is the cheapest way

to spend free time?

2. Which of the following is NOT

true about 50-59 year olds?

(A) We do not know what their

favorite activity is.

(B) They go hiking less than 20-

29 year olds.

(C) They rent videos more than

people under 49.

(D) They go in-line skating theleast of all groups.

3. What can we say about 40-49year olds?

(A) They like energetic

activities the most.

(B) They do not like renting

videos.

(C) They like being outside the

most.

(D) They like indoor activities

more than outdoor

activities.

Favorite Leisure Activities by Age Group

T e s t

Questions 1 through 3 refer to the following chart.

Unit 1. Leisure

Hiking watchingmovies

Inlineskating

Rentingvideos

Others

60

50

40

30

20

10

0

20-29 year olds 30-39 year olds 40-49 year olds 50-59 year olds

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10

4. What is the purpose of this

note?

(A) To tell Harry that his swim

teacher called

(B) To tell Harry to start

swimming lessons

(C) To say hello to Harry(D) To tell Harry that Sally will

be late

5. Which of the following is NOT

true?

(A) Harry can join the 7 p.m.

class.

(B) Harry’s teacher called.

(C) Harry can take lessons at 6

p.m.

(D) Harry wants to take

swimming lessons.

6. Why was the 6:00 class

cancelled?

(A) Harry couldn’t come.

(B) Sally called.

(C) There is a 7:00 class.

(D) There were not enough

students.

Questions 4 through 6 refer to the following message.

Hi Harry!

Your swim teacher called. The 6 p.m. beginner

class has been cancelled due to lack of students.

There is a 7 p.m. class if you are interested.

Call her back at 0132-889-998.

Sally

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Write the words in the correct order.

1. care of / kids. / Let / your / take / us

______________________________________________________________

2. teach / sports / Our / and art. / qualified / instructors

______________________________________________________________

3. the basics / learn / You / of cooking. / can

______________________________________________________________

4. open / club / is / from Monday / through Friday. / The

______________________________________________________________

Fill in the blanks.

rolls the highest number a qualified French chef

a lack of students pair of 3D glasses

1. The swim class was cancelled due to _________ _________ _________

_________.

2. The player who _________ _________ _________ _________ starts the

game.

3. Pick up a free _________ _________ _________ _________ by the

entrance.

4. Learn cooking from _________ _________ _________ _________.

11

 W r i t i n g

Unit 1. Leisure

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 W a r m - u p

UNIT

2Reading: Science

A. Learn the words and phrases.

flammable Oil is highly flammable. It catches fire very easily.

measure He used a ruler to measure the paper.

domestic I dislike domestic chores such as cooking and cleaning.

safety For your own safety, you should wear a seatbelt in a car.

distribute She distributed the exam papers at the start of class.

B. Types of readings and questions: Science

1. Signs What is the purpose of this sign? (main idea)

Where can we find this sign? (inference)

2. Advertisements Which of the following is true? (fact)

Which of the following is NOT true? (fact)

13

Choose the correct answer.

1. What is the purpose of this sign?

(A) To explain safety (B) To explain science

2. Where can we find this sign?

(A) In a museum (B) In a lab

Mark true (O) or false (X).

1. This product is for people interested in movies. _______

2. You can use this product indoors. _______

Science Safety Rulesl Users must wear gloves, goggles and aprons.l Hair must be pulled back.l Measure materials with equipment in room only.l Report all injuries to a teacher.l Keep flammable materials away from fire.

 Watch the stars at home with StarWatcher.

Turn out the lights and turn on StarWatcher to see all the

major stars on your ceiling.

Domestic use only.

Guide and audio tape included. $22.99

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14

3. Charts What is the purpose of this chart? (main idea)Which two items are NOT found in milk? (inference)

4. Warnings What is the purpose of this warning? (main idea)

How is the flame “naked”? (inference)

Match the question and answer.

1. What is the purpose of this chart? · To give information

about food

2. Which two items are NOT found · Vitamin A and Calcium

in rice cereal?

Choose the correct answer.

1. What is the purpose of this warning?

(A) To tell people how to measure dangerous chemicals

(B) To tell people about something that burns easily

2. How is the flame “naked?”

(A) It is too small. (B) It has no cover.

25%25%Iron

25%25%Vitamin B

15%0%Calcium

6%0%Vitamin A

% daily value

150110Calories

with 100ml milkRice cereal Amount per serving (30g)

NUTRITIONAL FACTS

Hair-Hold HairspraySafety Warning

• Highly flammable.• Do not burn after use.• Do not use near a naked flame.• Do not smoke while using this spray.

• Keep away from children.

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15

Unit 2. Science

1. What are these instructions for?

(A) How to use equipment

(B) How to do experiments

2. What is one thing you should NOT do?

(A) Turn on the light

(B) Touch the glass

5. Instructions What are these instructions for? (main idea)How many kinds of metal do you need? (detail)

Choose the correct answer.

1. What are these instructions for?

(A) To prepare a meal (B) To measure something

2. How many kinds of metal do you need to do this?

(A) Four (B) Two

Note

Key phrases

- lens

- knob

- eye piece

- clips

kind of reading

what

where

how

· Lemon (one per pair of students)

· Copper wire (one per student)

· Zinc Strip (one per student)

· Electricity meter (one per pair of students)

1. Distribute lemons and wires to students.2. Have students insert the wire and zinc strip into the lemon.3. Then have them attach the wire connectors of an electricity meter to the wire and

zinc strip.4. Finally, get them to measure the electricity!

C. Choose the correct answer.

Questions 1 and 2 refer to the following instructions.

ElectricLemon! 

How to use a microscope A. Place a slide on the stage of the 

microscope.

B. Look through the microscope and focus the lens.

C. Check the light is on.

D. Do not touch the lens with your fingers.

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E x e r c i s e s

16

1. What is this advertisement

for?

(A) Researchers

(B) A small instrument

2. What is the instrument for?

(A) Playing

(B) Measuring

Buy the world’s smallest guitar!The Nanoguitar!

Researchers at Cornell University have created the

world’s smallest playable guitar. It measures only

0.025 millimeters. It will cost you just $999,999!

3. What kind of information

does this chart show?

(A) How dangerous sunlight

can be

(B) How long people are safe

4. In which city is the sun

strongest?

(A) Honolulu

(B) New York

Skin Safety in the Sun

Read and choose the correct answer.

Questions 1 and 2 refer to the following advertisement.

Questions 3 and 4 refer to the following chart.

New York Chicago Los Angeles Miami Honolulu

60

50

40

30

20

10

0

minutes to skin

damage withoutsunscreen

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17

1. What is the purpose of thissign?

(A) To warn people about

Internet connections

(B) To warn against breaking

the law

(C) To distribute pop songs

(D) To pay a $500 fine

2. Where might we see this

warning?

(A) On a website

(B) In a home

(C) Near a music store

(D) In a computer box

3. When should you stop?(A) Later

(B) Right away

(C) After you pay

(D) Never

Warning

Your computer is being used to

distribute music illegally on the

Internet. Do not use this domestic

Internet connection to distribute

pirated songs.

Stop immediately or you will have

to pay a $500 fine.

T e s t

Questions 1 through 3 refer to the following warning.

Unit 2. Science

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Solar Power Domestic Solutions

Cut your heating bills and help the environment!Quick and easy to install.Reduce your electricity bill by up to 60%.

Call Fred Hill at 043-334-334 for informationNOW!

4. What is the purpose of this

advertisement?

(A) To advertise solar power for

people’s homes

(B) To advertise solar power forbusinesses

(C) To advertise solar power for

schools

(D) To tell people how to install

solar power

5. Which of the following is NOT

true?(A) Solar power is good for the

environment.

(B) You will save money if you

have solar power.

(C) Fred Hill knows about solar

power.

(D) Solar panels are hard to

install.

6. What will happen to your

electricity bill?

(A) It will go down.

(B) It will go up.

(C) It will not change.(D) You won’t need electricity.

Questions 4 through 6 refer to the following advertisement.

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Write the words in the correct order.

1. the lens / Do not / your / fingers. / touch / with

______________________________________________________________

2. measures / millimeters. / 0.025 / It / only

______________________________________________________________

3. in New York. / safety / is / a big / not / problem / Skin

______________________________________________________________

4. Report / teacher. / to a / all / injuries

______________________________________________________________

Fill in the blanks.

computer is being used Reduce your domestic heating

the world’s smallest guitar away from fire

1. Researchers have created _________ _________ _________

_________.

2. Your _________ _________ _________ _________ to distribute music

illegally.

3. _________ _________ _________ _________ bill by up to sixty

percent.

4. Keep flammable materials _________ _________ _________.

19

 W r i t i n g

Unit 2. Science

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 W a r m - u p

UNIT3Reading: Arts and Culture

A. Learn the words and phrases.

scene The third scene of the play was the best.

switch off Please switch off the lights before you leave.

consume The guests consumed a lot of food.

scenery The scenery at the theater looked like real mountains.

disappointing The movie was very disappointing because it was boring.

B. Types of readings and questions: Arts and Culture

1. Advertisements What is this advertisement for? (main idea)

Where can you buy the tickets? (detail)

2. Signs What is the purpose of this sign? (main idea)

Where can visitors eat? (detail)

21

Match the question and answer.

1. What is this advertisement for? · Online2. Where can you buy the tickets? · Cheap theater tickets

Choose the correct answer.

1. What is the purpose of this sign?

(A) To explain rules (B) To give choices

2. Where can visitors eat?

(A) On the 3rd floor (B) On the 1st floor

 Ticket King Discount TicketsGet tickets to all the top shows at 40-50% off.

No waiting in line --- just check out our website at 

 www.ticketking.com.

Additional discounts available for university students.

Please note• No smoking

• No food• No drink  A smoking area is provided on the third floor.Food and drink may be consumed in the firstfloor cafeteria.

Piccadilly 

Gallery 

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3. Calendars Which statement is true? (fact)Which statement is NOT true? (detail)

4. Reviews What is this a review of? (main idea)

What did the reviewer think of The Journey ? (detail)

Mark true (O) or false (X).

1. There are two performances every day. _______

2. There will be no performances at the end of June. _______

Choose the correct answer.

1. What did Greg Smith see?

(A) A romantic play (B) A travel show

2. What did the reviewer think of The Journey ?

(A) It was good. (B) It was bad.

The Journey - reviewed by Greg Smith 

From the first, this romantic comedy was sadly 

disappointing. In scene 1, leading actor Brian Choforgot his words and fell over the scenery. In laterscenes, the other cast members were even worse. 3/10

Mon Tue Wed Thu Fri SAT SUN  

1 2 3 4 5 6

7 8 9 10 11 12 13  

14 15 16 17 18 19 20

21 22 23 24 25 26 27  

THE FULL MONTY - (comedy), 3:30 p.m. & 7:00 p.m. $17.50

Trinity College String Quartet - 7:30 p.m. $12.50

Moscow State Circus - 3:00 p.m. & 6:00 p.m. $24.00

Closed for repairs June 21- 30

28 29 30

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Unit 3.  Arts and Culture

1. Where might you see this sign?

(A) At a performance of a play

(B) At a movie theater

2. What is the purpose of this sign?

(A) To welcome the audience

(B) To show rules

Attention all audience members!

Help others enjoy the show.Please make sure ALL cell phones areswitched off inside the theater.Please do not consume food during the show.Do not touch the scenery.

Thank you for showing consideration.

The ManagementPerforming Arts Center

5. Program What is this program for? (main idea)How many scenes are there? (detail)

Choose the correct answer.

1. What is this program for?

(A) A meeting for young actors (B) A performance for young children

2. How many scenes are there?

(A) Two (B) Three

Note

Key phrases

- show consideration

- be considerate

- be thoughtful

- show respect

kind of reading

who

why, what event

what

who

 Young Acting Group Presents John’s Day 

a play for under fives Act 1:Scene 1: In the garden

Intermission: (20 minutes)(change of scenery)

 Act 2:Scene 1: John leavesScene 2: John returns

C. Choose the correct answer.

Questions 1 and 2 refer to the following sign.

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E x e r c i s e s

24

1. What is this calendar for?

(A) Free lessons(B) Free concerts

2. When can you listen to

trumpets?(A) February 12th

(B) February 13th

Max’s Music InstrumentsLunchtime Concert Series February 9-13 th

All performances are free of charge.Reservations required - Tel: 098-765-443

• Monday - Flute• Tuesday - Harp• Wednesday - Cello• Thursday - Trumpet• Friday - Violin

Thank you for shopping at Max’s.

3. Where might you see this

advertisement?

(A) In a concert hall

(B) In a theater

4. What kind of movie is this?

(A) A romantic comedy

(B) A drama

Coming soon to a theater near you.Town Tales

The tale of two young friendsHer family moved in next door. He found the friendhe had always wanted. The whole family will enjoythis moving story of best friends.

Opens June 5th.

Read and choose the correct answer.

Questions 1 and 2 refer to the following calendar.

Questions 3 and 4 refer to the following advertisement.

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1. Who is this sign for?(A) Margarita Regal

(B) Margarita Regal’s family

(C) People with tickets to see

Margarita Regal

(D) People wanting to see

Margarita Regal tomorrow

2. Which of the following is true?(A) The concert has been

delayed.

(B) Nobody bought tickets.

(C) Margarita Regal is ill.

(D) Margarita Regal is at the

box office.

3. Why did they apologize?(A) The audience is sick.

(B) They are inconvenient.

(C) The performance is

cancelled.

(D) They are holding the

tickets.

Cancellation

We regret to inform you thatMargarita Regal is sick andcannot perform tonight. Ticketholders, please get your money back at the box office.We apologize for anyinconvenience.

T e s t

Questions 1 through 3 refer to the following sign.

Unit 3.  Arts and Culture

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Exhibition at the Wisdom Gallery

This exhibition is fun. Five young artists

ask visitors to paint them with red and

green paint. Everyone can participateuntil the end of this month.

4. What does the reviewer think

of this exhibition?

(A) It is disappointing.

(B) It is enjoyable.(C) It will finish soon.

(D) The scenes are good.

5. Who can take part in this

event?

(A) Young artists

(B) The Wisdom Gallery

(C) All visitors(D) Nobody

6. Which of the following is NOT

true?

(A) The artists are young.

(B) There are five artistsinvolved.

(C) The exhibition finished last

week.

(D) The exhibition is fun.

Questions 4 through 6 refer to the following review.

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Write the words in the correct order.

1. and cannot / is sick / perform / The singer / tonight.

______________________________________________________________

2. Reservations / all /required / concerts. / for / are / the

______________________________________________________________

3. touch / Do / the / scenery. / not

______________________________________________________________

4. actor / his / The / words. / leading / forgot

______________________________________________________________

Fill in the blanks.

was sadly disappointing get your money back

consumed in the cafeteria end of this month

1. Food and drink may be _________ _________ _________ _________.

2. This romantic comedy _________ _________ _________.

3. The exhibition finishes at the _________ _________ _________

_________.

4. You can _________ _________ _________ _________ at the box office.

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 W r i t i n g

Unit 3.  Arts and Culture

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A. Learn the words and phrases.

gain Rebecca gained extra money from her overtime work.

retirement Jefferson chose to take early retirement at age 53.

bonus The store offers a bonus for hard-working employees.

position There are many different positions available at the new bank.

duty My duty is to feed the dogs every day.

B. Types of readings and questions: Occupations

1. Signs What is the purpose of this sign? (main idea)

What will be studied? (inference)

2. Letters How do they feel about Mr. Simon? (inference)

When did Mr. Simon begin to work at his last company? (detail)

29

Choose the correct answer.

1. What is the purpose of this sign?(A) To offer help with Spanish (B) To get help with Spanish

2. What will be studied?

(A) Writing (B) Speaking

Choose the correct answer.

1. How do they feel about Mr. Simon?

(A) Positively (B) Negatively

2. When did Mr. Simon begin to work at his last company?

(A) 2002 (B) 1999

WantedSpanish tutor needed for college student. Help needed especiallyfor daily life conversation and pronunciation. Can meet onweekends or evenings. Please call 279-2991.

December, 2002

Jerry Simon has worked at our company for the last 3 years. He is avery dedicated worker. He performed all of his duties in our officewell. We recommend him for the manager position in your company.

 W a r m - u p

UNIT4Reading: Occupations

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3. Memos Who is this message for? (fact)What should Sandy do? (detail)

4. Resumes Why did Rudy write this information? (main idea)

Where has Rudy worked? (detail)

Mark true (O) or false (X).

1. This message is for Sandy. _______

2. Sandy should phone Bill. _______

Choose the correct answer.

1. Why did Rudy write this information?

(A) To get a job (B) To find an employee

2. Where has Rudy worked?

(A) ABC Enterprises (B) RPJ Corporation

MemoSandy,

Mr. Hopper called at 10:00 a.m. He requests that you call

back as soon as possible. He needs someone to babysit his

daughter this weekend. His number is 612-874-8192.

Bill

Rudy Gallegos1817 Crest Ave.Denver, CO 82110

Objective: To gain an entry level position in ABCEnterprises

Education: B.A. Management, Purdue University, 2001Experience: Accountant, RPJ Corporation,

Los Angeles, CA

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Unit 4. Occupations

1. What is the purpose of this sign?

(A) To announce a party

(B) To give directions

2. Where would you find this sign?

(A) On a street corner

(B) At a hotel

Ms. Flanagan’s Retirement PartyBanquet Room 102Follow this hallway to the reception desk.At the desk, take the hall to your right.Follow that hall to the banquet room.

5. Notices Who would be interested in this notice? (inference)What would a person get for selling $4,100 per week? (figure)

Match the question and answer.

1. Who would be interested in this notice? · $1,500

2. What would a person get for selling $4,100 · Salespeople

per week?

Note

Key phrases

- banquet room

- reception hall

- ballroom

- conference room

kind of reading

who/what

where

how

when/where

Incentive! Bonus!Sell at least $3,000 worth of merchandiseper week for the entire month and receivea $1,000 bonus! Sell over $4,000 per week and gain an additional $500!

C. Choose the correct answer.

Questions 1 and 2 refer to the following sign.

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E x e r c i s e s

32

1. Where would you find these

instructions?

(A) By a fax machine

(B) By a telephone

2. How many numbers are in the

extensions?

(A) Three

(B) Two

1) Ask the caller to hold while you transfer the call.2) Press the HOLD button.3) Dial the two digit extension of the recipient.4) Release the HOLD button.

5) Let ring at least three times.

3. How can you get more

information about this

position?

(A) Visit the restaurant

(B) Call the manager

4. What is a benefit of this job?

(A) Employees can get more

money quickly.

(B) Employees can work a

long time.

BEGIN IMMEDIATELY!Experienced cooks needed at Garcia’s Restaurant.

Competitive pay. Gain quick raises. Retirement 

savings plans available. Starting pay is $6.50/hour.

Inquire by calling 883-5500! Ask for the manager.

Read and choose the correct answer.

Questions 1 and 2 refer to the following instructions.

Questions 3 and 4 refer to the following job listing.

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1. Who is this memo directed to?

(A) Students

(B) Instructors

(C) Teaching assistants

(D) Office managers

2. When must assistants meet

with students?

(A) During class

(B) Every day

(C) In the evening

(D) During office hours

3. What is NOT a duty for the

assistants?

(A) Seeing students

(B) Helping the instructor

(C) Writing quizzes

(D) Going to classes

MemoRE: Assisting in the new semester

Teaching AssistantDuties & Responsibilities

- Aid the instructor in grading papersand quizzes

- Meet with students during officehours

- Attend all classes, assist withactivities as needed

T e s t

Questions 1 through 3 refer to the following memo.

Unit 4. Occupations

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Summer work Earn money for fall tuition!

Join the friendly staff at Highpoint

Tennis Club for a great summer

experience. Responsibilities includemaking court reservations, working

at the deli and assisting in the pro

shop. Come work for us and have fun!

4. Who would be most interested

in this sign?

(A) Students(B) Retirees

(C) Professional players

(D) University instructors

5. How could you describe the

work environment?

(A) Formal

(B) Boring(C) Serious

(D) Enjoyable

6. Which word best describes this

position?

(A) Finished(B) Permanent

(C) Full-time

(D) Temporary

Questions 4 through 6 refer to the following notice.

     ss

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Write the words in the correct order.

1. The student / needs / tutor. / an English

______________________________________________________________

2. performed / duties / all / his / He / well.

______________________________________________________________

3. He / sales bonus / a $4,000 / last month. / gained

______________________________________________________________

4. her / recommended / The management / the position. / for

______________________________________________________________

Fill in the blanks.

retirement party is entry level position

two digit extension as soon as possible

1. Please dial the _________ _________ _________ to connect the call.

2. Her _________ _________ _________ in the banquet room.

3. Call Jim at 875-2001 _________ _________ _________ _________.

4. I am looking for an _________ _________ _________ in your

company.

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 W r i t i n g

Unit 4. Occupations

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A. Learn the words and phrases.

production The production of sweaters has decreased in the last 6 months.rotate Factory schedules rotate weekly so employees always have

different schedules.option The service has five options to choose from.inventory Please order more supplies for our inventory.supervisor My supervisor is very strict about how many breaks we get.

B. Types of readings and questions: Industry

1. Notices Where would you see this notice? (inference)What should you do? (detail)

2. Charts What is the purpose of this chart? (main idea)

When were the fewest basic models made? (detail)

37

Match the question and answer.1. Where would you see this sign? · At a laboratory2. What should you do? · Call a phone number

Choose the correct answer.

1. What is the purpose of this chart?

(A) To show sales (B) To show production

2. When were the fewest basic models made?

(A) March (B) May

Poison Control Hotline777-CURE / 777-2873

Open 24 hours a day. Call immediately if you get anychemicals on your skin or in your eyes. The supervisorwill help you with treatment options.

Factory Output Report, First and Second QuarterCars with options

 January March May June25,000 13,900 15,980 21,045

Basic models January March May June

23,900 16,900 15,900 26,000

 W a r m - u p

UNIT5Reading: Industry 

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3. Letters Who wrote this letter? (detail)When will the next shipment of sweaters arrive? (inference)

4. Signs What is the purpose of this sign? (main idea)

Where would you find this sign? (inference)

Mark true (O) or false (X).

1. A department supervisor wrote this letter. _______

2. They know when the next shipment of sweaters will arrive. _______

Choose the correct answer.

1. What is the purpose of this sign?

(A) To give instructions (B) To apologize for a problem

2. Where would you find this sign?(A) At an office (B) At a factory

We are writing to inform you that our production of 

 wool sweaters has decreased due to a loss in

personnel. Please pardon the delay of your next 

shipment.

 Yours sincerely,

A. Janzen

Supervisor, Production Department 

CautionThis paper shredder must be started by pressing both large red buttons oneither side of the machine. Themachine will shut off automatically if 

paper is jammed. Remove the paper and turn the blades before restarting.

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1. What is this schedule for?

(A) Work hours

(B) Duties

2. Who will be responsible for vacuuming during

the week listed?

(A) James

(B) Rebecca

Schedule for the week of August 21

4 James: Sweep work floor

4 Rebecca: Vacuum staff room

4 Peter: Sweep and wipe down production equipment

4 Janet: Update inventory files on computer

Note: Schedule rotates each week.

39

Unit 5. Industry 

5. Memo Who is this memo directed to? (detail)What is this memo about? (main idea)

Match the question and answer.

1. Who is this memo directed to? · Parking2. What is this memo about? · Staff

Note

Key phrases

- rotate

- shift

- cycle

- alter

kind of reading

when/what

who

what

when

MemoTo: All employees at Metro Steel and Copper From: The superintendentRe: ParkingEffective immediately, parking passes will now berequired to park in the north and east lots.

C. Choose the correct answer.

Questions 1 and 2 refer to the following schedule.

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E x e r c i s e s

40

1. What is this inventory for?

(A) Factory supplies

(B) Office supplies

2. What will probably be

ordered?

(A) Toner

(B) Tape

1 cartridgeCopier toner 10 boxesStaples

20Floppy disks

20 rollsTape

Black (35), Red (18), Blue (44)Markers

15Paper (reams of 500)

Inventory

3. How many breaks does an

employee receive in a day?

(A) Two

(B) Three

4. What can’t employees do?

(A) Take two breaks

(B) Take three breaks

Break TimesAll employees must take two 10-minute breaks a day, inaddition to their 1 hour lunch break. Skipping your breaks isno longer an option.

Read and choose the correct answer.

Questions 1 and 2 refer to the following inventory.

Questions 3 and 4 refer to the following sign.

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1. What kind of schedule is

presented above?

(A) A work schedule(B) A cleaning schedule

(C) A training schedule

(D) A game schedule

2. How many kinds of activities do

employees practice?

(A) One

(B) Two(C) Three

(D) Four

3. When do employees review the

material?

(A) Each morning(B) Every session

(C) On Monday afternoon only

(D) Each afternoon

Monday a.m.

Introductions, Overview, Shift Rotations

Monday p.m.

How to operate the roller coaster; Practice; Review

Tuesday a.m.Operating the Ferris Wheel and Merry-Go-Round

Tuesday p.m.

Maintaining games; Practice; Review; Questions

T e s t

Questions 1 through 3 refer to the following schedule.

Unit 5. Industry 

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I am writing to inquire about

 job opportunities at your

company. I have experience in

the music industry and can

play many instruments. I also

have an excellent singing voice.

4. Who is writing this letter?

(A) A friend

(B) An employee

(C) A musician

(D) A supervisor

5. What does the writer probably

want?

(A) An interview

(B) An instrument

(C) A song

(D) A music CD

6. What talent does the writer

have?

(A) Singing

(B) Managing

(C) Making musical instruments(D) Job opportunities

Questions 4 through 6 refer to the following notice.

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Write the words in the correct order.

1. treatment / The / options. / you / supervisor / will help / with

______________________________________________________________

2. lowest / March. / in / was / The production

______________________________________________________________

3. each week. / that / the work schedule / Remember / rotates

______________________________________________________________

4. inventory / the weekly / Take / Fridays. / on

______________________________________________________________

Fill in the blanks.

will be required hours a day

in addition to at your company

1. I am writing to inquire about a position _________ _________

_________.

2. The poison control hotline is open twenty-four _________

_________ _________.

3. Beginning in January, parking passes _________ _________

_________.

4. Mark plays the guitar _________ _________ _________ other

instruments.

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 W r i t i n g

Unit 5. Industry 

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 W a r m - u p

UNIT6Reading: Emergency Services

A. Learn the words and phrases.

urgent In case of an urgent problem, call the police immediately.

assistance The fire department provides assistance for many

different problems.

operator She called the emergency telephone operator about the

fire.

seatbelt Always wear seatbelts in a car.

poison Many cleaning products are poisons.

B. Types of readings and questions: Emergency Services

1. Notices Where would you see this sign? (inference)

Who has to pay for parking? (detail)

2. Signs Why should a person dial this number? (detail)

Who will they talk to first? (inference)

45

Mark true (O) or false (X).

1. This sign would be found at a school or college. _______2. A visitor must pay for parking. _______

Match the question and answer.

1. Why should a person dial this number? · Operators

2. Who will they talk to first? · In case of an

emergency

This area is for patient drop-off only.

Visitor parking is available for a fee in the

north lot. All violators will be towed.No Parking

In case of emergency, dial 911Operators are available 24 hours a day to take yourcalls. Assistance from police and fire departmentofficials is only a phone call away.

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3. Reports How did this incident end? (inference)Which department made this report? (inference)

4. Notes What is the purpose of this note? (main idea)

Who will be at home during the evening? (inference)

Choose the correct answer.

1. How did this incident end?

(A) Negatively (B) Positively

2. Which department made this report?(A) The fire department (B) The police department

Choose the correct answer.

1. What is the purpose of this note?

(A) To give contact information (B) To offer assistance

2. Who will be at home during the evening?(A) Pamela (B) Sandy and Bob

HeriSupervisor Intruder was arrested, nobody was hurtResult

Mayweather, Li Assisting officersRobberyIncident

JonesResponding officer 1850 Algodones StreetLocation

UrgentStatus10:44 p.m.Time

May 16Date

Dear Pamela,Thank you for baby sitting this evening. If you haveany trouble and need to contact us, our cell phonenumber is 980-6356. We will return before 11 p.m.

Sandy & Bob

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Unit 6. Emergency Services

1. Which number is the same all over the country?

(A) Supervisor

(B) Poison Control

2. Which number should a person use to contact

the night security guard?

(A) 555-2912

(B) 492-3948

Emergency contact information

Police, Fire Department: 911Poison control: 1-800-281-0291 nationwideParamedics: 781-2933Security: 555-2912 (day), 492-3948 (evening)Supervisor: 821-2912 (h), 981-8211 (c)Operator: dial “0”

5. Stickers Where would you find this sticker? (inference)Who should wear their seatbelts? (detail)

Match the question and answer.

1. Where would you find this sticker? · Everyone2. Who should wear their seatbelts? · In a car

Note

Key phrases

- supervisor

- administrator

- director

- manager

kind of reading

what/when

who

how to contact

when

For your safety, always wear your seatbelt while

driving this rental car. All passengers should also

do the same.

In addition, roadside assistance information is located

in the glove compartment.

C. Choose the correct answer.

Questions 1 and 2 refer to the following sign.

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E x e r c i s e s

48

1. What problem did the boy

have?

(A) He was climbing a tree.

(B) He got stuck.

2. How much time did it take for

the fire department to

respond?

(A) A very long time

(B) A very short time

On Friday afternoon a little boy was climbing a

tree at his home when he got stuck and could not

climb down. The fire department quickly arrived

to give assistance. Though the problem was not

urgent, his parents were glad the fire

department responded so quickly.

3. How often is the safety

seminar held?

(A) Every Thursday

(B) Four times a year

4. What will be discussed?

(A) How to be safe

(B) Corporal Stan Davis

Quarterly Safety Seminar 

Just a reminder that this Thursday from 9 a.m. - 3

p.m. Corporal Stan Davis will give the quarterly

safety seminar. We will discuss topics such as

seatbelts and traffic safety, what to do in an

emergency, and what to tell the operators when

requesting assistance.

Read and choose the correct answer.

Questions 1 and 2 refer to the following article.

Questions 3 and 4 refer to the following sign.

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1. Who should read this label?

(A) Doctors

(B) Children

(C) A nurse

(D) Parents

2. What is the purpose of this

information?

(A) To give advice

(B) To provide a recipe

(C) To instruct children

(D) To warn people

3. Which of the following is true?

(A) The product is delicious.

(B) Children should eat this

product.

(C) The product is not

dangerous.

(D) Parents must be careful

with this product.

Parents:

Keep this product out of reach of 

children at all times. If this

product is eaten, call the child’s

doctor immediately. The

substance is a poison and can be

life threatening.

T e s t

Questions 1 through 3 refer to the following label.

Unit 6. Emergency Services

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In case of fire, break the glass on

the fire alarm. Get outside as

quickly as possible with your

teacher. Do not attempt to gather

your books or belongings.

4. Where would you find this

sign?

(A) At a restaurant

(B) At a bookstore

(C) At a school

(D) At a party

5. In case of a fire, what is the first

thing a person should do?

(A) Leave the building

(B) Turn on the fire alarm

(C) Call a teacher

(D) Call the fire department

6. What should a person NOT do?

(A) Move quickly

(B) Go outside

(C) Find a teacher

(D) Get his/her textbooks

Questions 4 through 6 refer to the following sign.

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Write the words in the correct order.

1. Operators / to take / available / calls. / your / are

______________________________________________________________

2. department / to help / came / The fire / him.

______________________________________________________________

3. substance / This / is / a poison.

______________________________________________________________

4. while / Always / driving. / seatbelt / your / wear

______________________________________________________________

Fill in the blanks.

Assistance from police the patient drop-off

an urgent problem nobody was hurt

1. _________ _________ _________ is only a phone call away.

2. Be sure not to park in _________ _________ _________ area.

3. Thanks to the assistance of the fire department, _________

_________ _________.

4. The police department can be contacted in case of _________

_________ _________.

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 W r i t i n g

Unit 6. Emergency Services

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UNIT 7Reading: Bank and Money 

A. Learn the words and phrases.

sign up I want to sign up for a credit card.

withdrawal She made a withdrawal of $500 from the bank.

overdrawn My account had $5, but I took out $10. My

account is overdrawn now.

interest You should put your money in an account with

high interest.

earliest convenience Please come to my office at your earliest

convenience.

B. Types of readings and questions: Bank and Money

1. Signs What is the purpose of this sign? (main idea)

Where would you see this sign? (inference)

2. Forms What is this form for? (main idea)

Who will use this form? (inference)

53

Match the question and answer.

1. What is the purpose of this sign? · Near the counter

2. Where would you see this sign? · To give instructions

Match the question and answer.

1. What is this form for? · Customers2. Who will use this form? · To take out money

Signature

(checks) $Name

Bank codeSum: (cash)$

 Account number 

DateName

Please fill out this form in CAPITAL LETTERS.

Midlands Bank Withdrawal Slip

1. Press the green button.2. Take a ticket.3. Please wait for your number to be called.4. When it is your turn, go up to the counter.

Thank you

HalifaxBank

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54

3. Letters Why did Mr. Han get this letter? (cause)When should Mr. Han go to the bank? (detail)

4. Statements What is the purpose of this statement? (main idea)

How much money did Mary Green take out of her account? (detail)

Choose the correct answer.

1. Why did Mr. Han get this letter?

(A) He signed up for a new account.

(B) He has used too much money.

2. When should Mr. Han go to the bank?

(A) Sept 16 (B) As soon as possible

Choose the correct answer.

1. What is the purpose of this statement?

(A) To give details about money in a bank account

(B) To show information about a credit card

2. How much money did Mary Green withdraw from her account?

(A) $13 (B) $45

Sept 16, 2004Dear Mr. Han,

I regret to inform you that your account is overdrawn. Please visitour bank at your earliest convenience to discuss this problem.

Sincerely,Paula Frost

Harvard Bank

 Account Statement

 Account Name: Mary Green Account number: 778-000-2222

Transactions

DATE + - BALANCE

30 Sept Balance $4012.00

15 Oct Deposit 23.00 $4035.0030 Oct Withdrawal 45.00 $3990.00

15 Dec Interest 13.00 $4003.00

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International Money TransferFrom: Joe BlackTo: Dartford Bank, Lake Street BranchDate: 29 Jan 2005Amount: $ 350

Receiving customer: A.E. JonesA/C: 767-556-443Transfer Fee: $35

55

Unit 7. Bank and Money 

1. How much did Joe Black send to A.E. Jones?

(A) $350

(B) $35

2. Where did the money go?

(A) To Mr. Jones’ home

(B) To Mr. Jones’ bank

5. Business cards What is Miranda Joyce’s position? (detail)Which of the following is NOT a way to contact Miranda Joyce? (detail)

Choose the correct answer.

1. What is Miranda Joyce’s position?

(A) Sales dept. (B) Manager

2. Which of the following is NOT a way to contact Miranda Joyce?

(A) By cell phone (B) Through email

Note

Key phrases

- amount

- total

- sum

- balance

kind of reading

what

who

where

when

how much

City-World

Overseas Financial Services

Miranda Joyce City-World Japan

Sales Dept. 4F Hope Building, 3-2-19

Manager Tokyo 150-2002

Tel: 03-5724-5100

Fax: 03-5724-5101

Email: [email protected]

C. Choose the correct answer.

Questions 1 and 2 refer to the following form.

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Read and choose the correct answer.

Questions 1 and 2 refer to the following business card.

E x e r c i s e s

56

1. What kind of customers does

Janetta Seinfeld deal with?

(A) International companies

(B) Private individuals

2. Which of the following is NOT

true?

(A) Janetta’s company is only

on the Internet.

(B) Janetta has an important

position in her company.

Bardays Business BankingPortshead Branch, International Division

Janetta SeinfeldSenior manager 3F, 14 Main Street, Portshead Tel: 03-778-998/9

Fax: 03-778-997 Email: [email protected]:// bbb.international.com

Questions 3 and 4 refer to the following statement.

3. What information is NOT

shown on the statement?

(A) Money taken out of the

account(B) Interest received

4. When was this account

overdrawn?

(A) Jan 22

(B) Jan 30

Account Statement 

Account Name: Gus Morton Account number: 745-555-8762 

 TransactionsDATE + - BALANCE  

 Jan 22 Balance $12.00 Jan 23 Withdrawal 23.00 -$11

 Jan 30 Withdrawal 45.00 -$56.00

Feb 10 Deposit 100.00 $44.00

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57

1. What is the purpose of this

letter?

(A) To tell Mrs. Alvarez she

cannot have a credit card

(B) To tell Mrs. Alvarez that she

has no money

(C) To tell Mrs. Alvarez she can

have a credit card

(D) To thank Mrs. Alvarez for

being a good customer

2. When will Mrs. Alvarez

probably have to pay her first

credit card bill?

(A) February 14th

(B) January 22nd

(C) Each month

(D) This week

3. What is one rule for using the

card?

(A) You must spend $1,000 a

month.

(B) You cannot spend more

than $1,000 a month.

(C) You must withdraw $1,000

a month.

(D) You get $1,000 a month.

January 22ndDear Mrs. Alvarez,

Your credit card application has been accepted.Your credit limit is up to $1000. Payments must be

paid on the 14th of each month.Thank you for signing up with Mister Visa Cards.

Sincerely,Jessica HallManager

T e s t

Questions 1 through 3 refer to the following letter.

Unit 7. Bank and Money 

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58

Questions 4 through 6 refer to the following sign.

Tired of waiting in line?

Then sign up for Internet Banking!

• Make deposits and withdrawals• Check your interest and account balance• No fees

Apply at your nearest branch or go towww.onlinebanking.com.

4. What is this a sign for?

(A) To introduce online

banking services

(B) To entertain people waiting

in line

(C) To explain banking fees

(D) To introduce a new branch

5. Which of the following is NOT

true?

(A) There are no banking fees.

(B) You can check your

balance.

(C) You cannot make

withdrawals.

(D) You can make deposits.

6. How can people get this

service?

(A) Open a new account

(B) Make a withdrawal

(C) Use an ATM machine

(D) Apply online

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Write the words in the correct order.

1. has been / Your / credit card / accepted. / application

______________________________________________________________

2. balance / your / interest. / and / Check

______________________________________________________________

3. at / your / bank. / nearest / Sign up

______________________________________________________________

4. to be / number / wait for / your / called. / Please

______________________________________________________________

Fill in the blanks.

deposits and withdrawals online limit is up to

account is overdrawn your earliest convenience

1. Please come by at _________ _________ _________.

2. With Internet banking you can make _________ _________

_________ _________.

3. Your credit _________ _________ _________ _________ $1,000 a

month.

4. I regret to inform you that your _________ _________ _________.

59

 W r i t i n g

Unit 7. Bank and Money 

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60

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61

ReviewReading 

Donna MacRae

1341 Deutsche Road

Mannheim, Germany

Objective: To obtain a school management position

Highlights of Skills

• Course planning and development

• Teaching and school management

Experience

2003 Vice principal, Mannheim High School

1. What did she NOT do in her last

 job?

(A) Managed staff

(B) Taught students

(C) Typed letters

(D) Planned classes

2. What job is she probably

applying for?

(A) Teacher

(B) Principal

(C) Secretary

(D) School developer

3. Where does she want to work?

(A) An agency

(B) A high school

(C) An office

(D) A university

Questions 1 through 3 refer to the following resume.

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62

Review 

4. What is the topic of this graph?

(A) The hobbies of older

people

(B) Information about athletes

(C) Work duties of families

(D) Leisure activities of

teenagers

5. According to the graph, which

of the following is true?

(A) Most older couples prefer

swimming.

(B) Men and women equally

like playing golf.

(C) The most popular activity

for everyone is bingo.

(D) Bingo is popular because it

is an indoor game.

Questions 4 and 5 refer to the following graph.

Over 50’s Leisure Time Activities

Swimming Golf Bingo

10

5

0

Men Women Couples

   N  u  m   b  e  r

   (   i  n   t   h  o  u  s  a  n   d  s   )

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63

Review 

6. What is the purpose of thisletter?

(A) To warn against being

overdrawn

(B) To inform about an account

(C) To advertise a new bank

(D) To make people interested

in account protection

7. Who is this letter to?

(A) A customer

(B) A manager

(C) A businessman

(D) An accountant

July 15, 2002Dear John Baker,

Thank you for signing up with Bank Union. Your newsavings account has our highest interest rate

available plus protection against overdrawing.

Thank you for your business,Jane HartleyNew accounts manager

Questions 6 and 7 refer to the following letter.

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64

Review 

8. What is this list for?(A) A recipe

(B) An experiment

(C) A doctor’s examination

(D) A game

9. Who would buy this product?

(A) Chefs

(B) Farmers

(C) Families

(D) Scientists

10. Which of the following is NOTtrue?

(A) You must provide some

extra materials.

(B) You should do this

outside.

(C) There are instructions in

the kit.

(D) Some food is needed.

Ronco’s Home Scientist Kit 2000Science at home

Fun for the whole family

Amazing Apples! You need:

• A kitchen sink

• One apple, cut in half 

• Lemon juice

• Three wires (in kit)

• One thermometer (in kit)

• Some ice

(instructions on next page)

Questions 8 through 10 refer to the following list.

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Vocabulary Checklist 

65

Unit 1

o garden (v )

o backyardo shovel

o dig

o soil

o lens

o sketch

o hip hop

o biography

o novel

o pastime

o recreation center

o lounge around

o athletic

o capture

o normal

o ordinary

opick

o pick up

o mess

o roll (v )

o board game

o water sport

o energetic

o qualified

Unit 2

o adjust

o device

o observe

o experiment

o part (n)

o planet

o gravity

o state (v )

obrilliant

o be due

o make up

o hypothesis

o lab report

o theory

o goggles

o cheer up

o cheer foro sensible

o sensitive

o look forward to

o flammable

o measure (v )

o domestic

o safety

o distribute

Unit 3

o admire

o artwork

o pedestal

o corridor

o stand (v )

o stub

o row

o sold out

o opening night

o curtain

o genre

o symphony

o gallery

o recital

o venue

o so

o such

o tour

o travel

o trip

o scene

o switch off

o consume

o scenery

o disappointing

Unit 4

o check-out

o groceries

o cashier

o cash register

o ring up

o janitor

o public service

o word of mouth

o punctual

o give notice

o trainer

o mechanic

o clock out

o out of line

o retire

o for

o since

o steal

o rob

o rotten

o gain

o retirement

o bonus

oposition

o duty

Unit 5

o control (v )

o facility

o grasp

o mechanism

o tube

o foreman

o lay (someone) off

o raw materials

o refine

o manufacture

o engineer

o labor union

oheavy duty

o manpower

o tear down

o ignore

o be ignorant

o major (in)

o department

o department store

o productiono rotate

o option

o inventory

o supervisor

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66

Unit 6

o vehicle

o rescueo bundle

o be outfitted

o tie (v )

o firefighter

o fire extinguisher

o fire escape

o smoke

ohose

o fire alarm

o injury

o paramedic

o siren

o first aid

o lie

o lay

o talento entertainer

o striped

o urgent

o assistance

o operator

o seatbelt

o poison

Unit 7

o insert

o slot

o bank book

o check (v )

o balance

o teller

o safety deposit box

o ATM

o bank card

o statement

o calculator

o loan

o coin

o signature

o service charge

o set down

o sit down

o promise

o appointment

o irresponsible

o sign up

o withdrawal

o be in the red

o interest (n)

o earliest

convenience

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LISTENING SECTION

Upper-Intermediate

Step by Step

Casey Malarcher · Andrea Janzen

Toward Receptive Skills( Based on TOEIC Bridge® )

Contents selected and compiledby Prof. Samuel Fernández Saavedra

Universidad Metropolitana de Ciencias de la Educación

Grupo Educativo

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LISTENING SECTION

UNIT 1 Sports 69

UNIT 2  Animals 77

UNIT 3 Office 85

UNIT 4 Body and Mind 93

UNIT 5  Technology  101

UNIT 6 Law / Crime 109

UNIT 7 Fashion 117

Review  125

Contentson ents

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P ART I. Picture Description

69

 W a r m - u p

P ART I. Picture Description: Sports

A. Learn the words and phrases.

ring Boxers fight in a ring.

scoreboard The scoreboard shows each team’s points.

starting line Before the race, the runners stood at the starting line.

lane Lane six is open, so you can bowl there.

bowling alley Many bowling alleys have both bowling lanes and

pool tables.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

scoreboard

spectators

UNIT

1

bowling alley scoreboard

down the lane in the ring

at the starting line

‰Now listen and check your answers.

_________ _________

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70

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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71

T e s t

Unit 1. Sports

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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A. Learn the words and phrases.

exciting That was an exciting hockey game!

serve Professional tennis players can serve very fast.

net Tennis players must hit the ball over the net.

puck Hockey players hit the puck into the goal.

rink Skating at the ice rink is fun.

B. Match the questions and answers.

1. What is your favorite sport to watch (A) Some players can

on TV? serve at 125 mph.

2. How fast can a tennis player serve? (B) Actually, I think

number 12 scored.

3. Do you know who the best player (C) I like to watch hockey.

in the world is?

4. Tony scored the last goal, didn’t he? (D) No, I don't.

C. Listen and fill in the blanks.

1. (A) What’s going on in the game?

(B) The players are ___________.

2. (A) You are a member of a sports team,

right?

(B) Yes, I play ___________.

3. (A) When is the next big tennis

competition?

(B) ___________.

4. (A) What can you do at a rink?

(B) You can ___________.

72

 W a r m - u p

P ART II. Questions & Responses

Note

waiting for the whistle/ listening to the coach/ tying their skates/ taking a break

hockey/tennis/volleyball/ badminton

The season is over/ After the holiday/ In a few weeks/ Next month

ice skate/figure skate/ take skating lessons/ 

play hockey

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73

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) No problem.

(B) I need a racket.

2. (A) By playing hockey at the rink.

(B) At least three times a week.

3. (A) I like hockey.

(B) They sure are.

4. (A) Near my house.

(B) In the goal.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 1. Sports

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P ART III. Short Conversations & Talks

74

 W a r m - u p

A. Learn the words and phrases.

pass The player got ready for his teammate to pass him the puck.

referee The referee must know the rules of the game.

energy You need lots of energy to play sports.

trophy The winner of the tennis match will get a big trophy.

practice Professional athletes practice all the time.

B. Types of Questions: Sports

a. Main Idea What is being discussed?

What is the team doing first?

b. Inference What does the man imply?

Why doesn’t the man want to be a referee?

c. Cause and Effect Why will the hockey game be exciting?

What does he need to practice?

d. Facts and Details What did he want to do on Saturday?

Which skill does he have?

C. Read the dialogs or short talks and write the answers to the questions.

M: Does our team have a practice this week?

W: Yes, the coach wants to have a practice on Saturday.

M: I wanted to go to a movie, but the coach might get mad if I miss

practice.

1. What did he want to do on Saturday? _______________________

M: I don’t have the energy to play sports today. I think I will invite myfriends over to watch the hockey game. The final game is on today

and it will be exciting. The team that wins will take home the trophy.

2. Why will the hockey game be exciting? _______________________

M: I think it would be exciting and interesting to be a hockey referee.

W: Are you a fast skater?

M: Yes I am, and I love hockey!

3. Which skill does he have? _______________________

He skates well. Go to a movie He hits hard. It’s the last game.

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75

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. What does the man imply?

(A) Their team can’t win. (B) Winning is possible.

2. What is the team doing first?

(A) Going to a restaurant (B) Playing hockey

3. Why doesn’t the man want to be a referee?

(A) He might get hurt. (B) He won’t get a good salary.

4. What is being discussed?

(A) What a referee needs to do (B) How to become a referee

Listen to the dialogs. Choose the right answer.

1. Why doesn’t the woman like to watch men’s tennis?

(A) She doesn’t like men. (B) The action is too fast.

(C) She doesn’t like tennis. (D) She doesn’t have a TV.

2. Why does the man need to practice hockey?

(A) He wants to play in the professional league.

(B) He isn’t a very good hockey player.

(C) His coach asked him to practice.

(D) He wants to be a referee.

3. Why does the woman think the man can’t play basketball?

(A) He’s too tall. (B) He likes hockey.

(C) She thinks he’s too short. (D) He’s not a professional.

T e s t

Unit 1. Sports

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D i c t a t i o n

1. That _________ an _________ hockey _________!

2. _________ at the _________ _________ is fun.

3. What is your _________ _________ to watch _________

_________?

4. _________ _________ _________ _________ sports?

5. Professional athletes practice _________ _________ _________.

6. The player _________ _________ _________ teammate to

_________ _________ _________ puck.

7. The _________ wants to have a _________ on _________.

8. I _________ it would be _________ _________ _________ a

_________ referee.

9. _________ _________ is going out to a _________ after the

_________ is finished.

10. I like to _________ _________ but I like to_________ _________.

Listen and complete the sentences.

76

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77

 W a r m - u p

A. Learn the words and phrases.

neck Flamingos and cranes have long necks.

breed Terrier is a breed of dog.

tail The cow moved its tail back and forth.

beak The bird made a hole in the tree limb with its beak.

curled The snake’s body is curled into a circle.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

paw

collar

_________ _________

UNIT

2P ART I. Picture Description: Animals

is curled breed

a long tail beak

around their necks

‰Now listen and check your answers.

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78

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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79

Unit 2.  Animals

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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A. Learn the words and phrases.

fix I should get my cat fixed so she can’t have any kittens.

amphibian Tree frogs are pretty cute amphibians.

track There are many ways to track an animal through the

forest.

growl Can you hear that dog growling? It must be angry.

fur I have cat fur all over my new black sweater.

B. Match the questions and answers.

1. Have you fixed your cat? (A) It growls and its fur

stands up.

2. How do I get to the terrarium? (B) No, I don’t.

3. You know how to track a deer, right? (C) Take the path on

your left.

4. How do you know that a dog is angry? (D) Not as yet.

C. Listen and fill in the blanks.

1. (A) How do you track a cougar?

(B) Look for ___________.

2. (A) How about going to the ___________.

exhibit?

(B) Sounds good to me.

3. (A) How do you know a cat is angry?

(B) They will ___________.

4. (A) Have you fixed your ___________ yet?

(B) No, not yet. I’m doing it tomorrow.

80

 W a r m - u p

Note

footprints/caves/fur/ droppings

bear/shark/zebra/ 

amphibian

puff out their fur/ flatten their ears/ growl/lie down

cat/dog/rabbit/ferret

P ART II. Questions & Responses

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81

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) No, I’m not.

(B) When she is a bit older.

2. (A) Yes, it is.

(B) It’s mad.

3. (A) It’s neither.

(B) It’s good for tracking.

4. (A) The path turns left.

(B) No, it isn’t.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 2.  Animals

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A. Learn the words and phrases.

wander over to I’m going to slowly wander over to the lion exhibit.

den Be careful not to walk into a bear’s den while it’s

sleeping.

hibernate Many animals hibernate in winter to conserve energy.

aquarium I love watching the sharks in the zoo’s aquarium.

creature There are many interesting creatures in the zoo.

B. Types of Questions: Animals

a. Main Idea What is being discussed?

What are the speakers doing?

b. Inference Where are they?

How do the speakers feel?

c. Cause and Effect Why doesn’t the woman want to go into the ocean?

What happens during hibernation?

d. Facts and Details What do bears probably eat?

What can be said about the aquarium?

C. Read the dialogs or short talks and write the answers to the questions.

M: Where did Billy go?

W: He wandered over to the amphibian exhibit to see the salamanders.

M: After he looks at them, we should head over to the aquarium.

1. Where are they? _______________________

Bears are very interesting creatures. Many people think they only eatmeat, but they also eat a lot of plants. They need to eat large amounts

before hibernating in a den for the winter.

2. What do bears probably eat? _______________________

W: Those look like cougar footprints.

M: I really hope not. Those animals are dangerous.

W: Yes. We better get out of here!

3. How do the speakers feel? _______________________

At the vet Afraid At the zoo Fish and berries

P ART III. Short Conversations & Talks

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83

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. Why doesn’t the woman want to go into the ocean?

(A) She is scared of water. (B) She is scared of ocean creatures.

2. What is being discussed?

(A) Facts about animals (B) Plans for going somewhere

3. What can be said about the aquarium?

(A) It is open two more hours.

(B) It will not be open when they arrive.

4. What happens during hibernation?

(A) Animals sleep together. (B) Body functions slow down.

Listen to the dialogs. Choose the right answer.

1. What are the people doing?

(A) Tracking a cougar (B) Tracking a deer

(C) Eating a deer (D) Watching a cougar

2. What can be said about horses that are extremely afraid?(A) They will flatten their ears.

(B) They will bite.

(C) They will kick the thing scaring them.

(D) They will make strange noises.

3. How does the woman feel?

(A) Happy (B) Clever

(C) Embarrassed (D) Aggravated

T e s t

Unit 2.  Animals

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D i c t a t i o n

1. I _________ to get my _________ _________ because I don’t

_________ _________ kittens.

2. _________ people _________ reptiles and _________.

3. I _________ to _________ _________ the aquarium by _________.

4. _________ _________ and puff out their _________ when they

are _________.

5. You can _________ an _________ by _________ for its footprints.

6. Are _________ _________ to wander _________ _________ the

_________ now?

7. _________ ever walk into a _________ den _________ _________

are hibernating.

8. _________ is your _________ _________ creature?

9. _________ eat both _________ and _________.

10. _________ do I _________ _________ the _________ exhibit?

Listen and complete the sentences.

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A. Learn the words and phrases.

associate Ms. Brown is my associate. We work in the same office.

conference I would like to have a conference with you later today.

atop There is a dome atop the office building.

project How can I project the image on my screen onto the wall?

in use All three conference rooms will be in use tomorrow

afternoon.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

85

 W a r m - u p

ponytail

cubicle

_________ _________

UNIT 3P ART I. Picture Description: Office

computer in use projecting

atop the table associates

outside the conference room

‰Now listen and check your answers.

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86

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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87

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

Unit 3. Office

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88

 W a r m - u p

A. Learn the words and phrases.

run this by Let’s run this idea by our boss to see what she

thinks.

Chief Executive We just got a new CEO to run our company.

Officer (CEO)

paycheck I need to put my paycheck into the bank.

appointment I have an appointment with the director.

human resources I sent my résumé to the human resources

department.

B. Match the questions and answers.

1. Can you run this project by the CEO please? (A) I’m meeting the CEO.

2. What is that paper on my desk? (B) No, sales.

3. What appointment do you have at 2 p.m.? (C) Your paycheck.

4. Aren’t you working for human resources? (D) I’d be happy to.

C. Listen and fill in the blanks.

1. (A) What appointment do you have

tomorrow?

(B) I’m seeing my ___________.

2. (A) Which department are you working in?(B) I just started in ___________.

3. (A) Where did I leave my ___________?

(B) I think it’s atop that stack of papers.

4. (A) Do you mind if I run this suggestion

by the ___________ first?

(B) That’s fine with me.

Note

doctor/accountant/ lawyer/dentist

marketing/research/ human resources/ advertising

paycheck/report/file/ newspaper

CEO/president/boss/ director

P ART II. Questions & Responses

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89

Unit 3. Office

E x e r c i s e sE x e r c i s e s

Listen and choose the right answer or statement.

1. (A) I’m all ready.

(B) Not as of yet.

2. (A) Try the CEO.

(B) Maybe later.

3. (A) Yes, at the doctor’s office.

(B) No, I’m not.

4. (A) To the doctor.

(B) I’m seeing my dentist.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

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90

 W a r m - u p

A. Learn the words and phrases.

payroll I need to ask the payroll department about my paycheck.

campaign The new ad campaign for that coffee shop is very

successful.

bike courier Bike couriers deliver packages quickly all around

downtown.

run this over to Please run this over to our other office before 5 p.m.

add up My paycheck just doesn’t add up. I got paid too much.

B. Types of Questions: Office

a. Main Idea What is being discussed?

Where does the speaker work?

b. Inference What might the speaker make?

How does the woman feel?

c. Cause and Effect Why does the woman have to talk to payroll?

Why didn’t the man meet the deadline?

d. Facts and Details What can be said about the vice-president?What job does the woman want to get?

C. Read the dialogs or short talks and write the answers to the questions.

M: Did you get your paycheck yesterday?

W: Yes, but it doesn’t seem to add up.

M: You’d better go talk to payroll.

1. Why does the woman have to talk to payroll? _______________________

I went to university for four years to get my Bachelor’s degree in

Business. Then I continued on to get my MBA. Now I am lucky enough

to train with one of the top advertising businesses in Toronto.

2. What might the speaker make? _______________________

W: I need to run this package over to our other office.

M: Well, the bike courier should be here any minute.

W: Thank goodness. We are on a tight deadline!

3. How does the woman feel? _______________________

Ad campaigns She didn’t get paid correctly. Paychecks Relieved

P ART III. Short Conversations & Talks

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91

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. What can be said about the vice-president?

(A) She’s busy. (B) She doesn’t want to see him.

2. What is being discussed?

(A) His salary (B) The payroll department

3. Why didn’t the man meet the deadline?

(A) He didn’t know what to do. (B) He had problems with the computers.

4. Where does the speaker work?

(A) In human resources (B) At reception

Listen to the dialogs. Choose the right answer.

1. What job does the woman want to get?

(A) A job in a restaurant (B) A part-time job

(C) An indoor job (D) A job delivering things

2. Where did the speaker begin?

(A) In human resources (B) In sales

(C) As CEO (D) As part of marketing

3. Who is the woman going to show the story to first?

(A) The editing department (B) Another writer

(C) The boss (D) The man

T e s t

Unit 3. Office

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D i c t a t i o n

Listen and complete the sentences.

1. Please _________ this _________ our _________ before

_________ _________ to the _________.

2. The new _________ _________ to be doing a _________

_________.

3. Our _________ has been _________ on the _________ _________

campaign for a _________.

4. The _________ for my _________ is _________ at _________ p.m.

5. _________ you _________ _________ _________ human

resources _________?

6. Contact the _________ department to _________ _________ our

_________ are.

7. I have to _________ work _________ to get _________ _________

_________ appointment.

8. Are _________ going to be a _________ courier again _________

_________?

9. _________ have to _________ this _________ _________ to our

other _________.

10. My _________ isn’t _________ _________. There’s _________

missing.

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A. Learn the words and phrases.

massage My back hurts. Can you give me a massage?

rub She rubbed her hands together to make them warm.

harmful Cigarettes and alcohol are harmful for your health.

meditate Some people meditate silently. Others hum or say things.

cross He sat down and crossed his legs.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

93

 W a r m - u p

cheek

shoulder

_________ _________

UNIT4P ART I. Picture Description: Body and Mind

legs crossed harmful

meditating rubbing

getting a massage

‰Now listen and check your answers.

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94

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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95

Unit 4. Body and Mind

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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96

 W a r m - u p

A. Learn the words and phrases.

breathe I breathe deeply while I meditate.

memorize You have to memorize that poem for class.

cough He has a bad cough because of his cold.

diaphragm The diaphragm is a muscle that helps you breathe.

bandage I cut myself. Do you have a bandage?

B. Match the questions and answers.

1. You have memorized that song, (A) No, just breathe deeply.

haven’t you?

2. How badly did you cut yourself? (B) I’ve just got a cough now.

3. I have to chant to meditate, right? (C) No, it’s too long.

4. Is it true that you’re still sick? (D) I just need a small bandage.

C. Listen and fill in the blanks.

1. (A) What’s the matter?

(B) I ___________.

2. (A) Do you think she’s hurt?

(B) Yeah, she needs ___________.

3. (A) How do you reduce stress?(B) I make sure to ___________.

4. (A) Explain the parts of the diaphragm.

(B) I didn’t ___________ that yet.

Note

have a cough/feel low/ caught the flu/ slept poorly

a bandage/first aid/ to see a doctor/ a paramedic

have a weekly massage/ exercise regularly/ breathe slowly/ get lots of rest

memorize/learn/review/ study

P ART II. Questions & Responses

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97

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) No. How about you?

(B) He already gave the speech.

2. (A) She has a cough.

(B) Use your diaphragm.

3. (A) It is for cutting.

(B) I cut myself.

4. (A) At the concert.

(B) Breathe from your diaphragm.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 4. Body and Mind

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98

 W a r m - u p

A. Learn the words and phrases.

lozenge Have this lozenge. It will make your throat feel better.

sprain My ankle isn’t broken. It’s only a sprain.

yoga Yoga is a good way to mediate and exercise.

cavity I went to the dentist, but she didn’t find any cavities!

stretch Stretching helps you relax and is good for your muscles.

B. Types of Questions: Body and Minda. Main Idea What is the problem?

What can be said about the man?

b. Inference Where is Mr. Joffe?

What could lead to a sprain?

c. Cause and Effect How did the person hurt his ankle?

What can cause cavities?

d. Facts and Details What will he try?

What will help his throat?

C. Read the dialogs or short talks and write the answers to the questions.

W: What happened? You’re limping!

M: I sprained my ankle playing basketball.

W: I’ll bet that really hurts.

1. How did the person hurt his ankle? _______________________

M: How is your new yoga class?

W: Great! We practice stretching and meditation each class. I love it!

M: Maybe I should join.

2. What will he try? _______________________

You should be very careful about your teeth. You need to brush after

every meal to prevent cavities. You should also eat fewer lozenges.

Those have lots of sugar in them.

3. What can cause cavities? _______________________

Sugar Playing a sport Brushing your teeth Taking the class

P ART III. Short Conversations & Talks

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99

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. What is the problem?

(A) Bobby doesn’t take care of his teeth.

(B) Bobby has many cavities.

2. What will help his throat?

(A) Something to eat (B) A bandage

3. Where is Mr. Joffe?

(A) The dentist’s office (B) A hospital

4. What can be said about the man?

(A) He feels pain. (B) He knows a lot about yoga.

Listen to the dialogs. Choose the right answer.

1. What could lead to a sprain?

(A) Exercising too much (B) Not stretching

(C) Tearing muscles (D) Long-term problems

2. Why is the man upset?

(A) He doesn’t like yoga. (B) He doesn’t have time to run.

(C) His friends give him stress. (D) He’s having business problems.

3. What can be said about the speaker?

(A) She doesn’t like ice cream. (B) She will get a check-up soon.

(C) She’s a dentist. (D) She can’t have sugar.

T e s t

Unit 4. Body and Mind

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D i c t a t i o n

Listen and complete the sentences.

1. _________ lozenge _________ _________ your _________.

2. _________ should _________ _________ stretching _________.

3. You _________ _________ _________ after every _________ to

prevent cavities.

4. _________ sprained _________ ankle _________ _________.

5. A good _________ _________ relax is _________ _________

deeply.

6. I _________ a _________ _________.

7. _________ _________ memorized _________ poem _________?

8. She _________ _________ bandage _________ _________ hand.

9. How _________ _________ _________ practice _________?

10. _________ _________ diaphragm to _________.

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101

 W a r m - u p

A. Learn the words and phrases.

function This device is not functioning properly. I think it’s broken.

apparatus A telephone is an apparatus for communicating with

other people.

select Use the pointer to select something on the screen.

utilize Be careful when you utilize the factory equipment.

It can be dangerous.

scan Most stores have a special apparatus for scanning products.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

lamp

monitor

_________ _________

UNIT5P ART I. Picture Description: Technology 

will not utilize apparatus

scan products is selecting

not functioning

‰Now listen and check your answers.

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102

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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103

Unit 5.  Technology 

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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104

 W a r m - u p

A. Learn the words and phrases.

features This computer has a lot of useful features like a DVD-RW.

backup Create a backup disk in case your hard drive is damaged.

bandwidth Greater bandwidth makes your Internet connection

faster.

crash My computer crashed, and I lost all of my unsaved work.

standard John’s computer is a standard machine with no special

features.

B. Match the questions and answers.

1. Your computer has just crashed, hasn’t it? (A) Unfortunately, yes.

2. Could you please buy a standard phone? (B) This one right here.

3. Isn’t the bandwidth high enough for you? (C) I suppose I could.

4. Which one is your backup disk? (D) Not really.

C. Listen and fill in the blanks.

1. (A) Do you like the new office computers?

(B) Yes, they have many good ___________.

2. (A) Your spreadsheet aids calculations, right?

(B) Yes, it really ___________.

3. (A) This program is just the ___________

version, isn’t it?

(B) Let me check on that.

4. (A) When did your computer ___________?

(B) Yesterday.

Note

features/options/ components/ elements

makes them easier/ speeds them up/ simplifies them

standard/normal/ basic/typical

crash/go down/ stop working/ begin malfunctioning

P ART II. Questions & Responses

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105

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) Her computer crashed.

(B) She rebooted using a backup disk.

2. (A) This is the standard program.

(B) It sometimes happens.

3. (A) Ours is a small band.

(B) It’s a high-speed connection.

4. (A) That feature works well.

(B) It’s still down.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 5.  Technology 

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106

 W a r m - u p

A. Learn the words and phrases.

real-time Online chatting is better than email because it’s in

real-time.

icon I clicked on the icon, but the program didn’t start.

domain name The domain name for her website is www.asdfa.com.

proper This isn’t the proper monitor for this computer.

netiquette When chatting online, one should use proper

netiquette.

B. Types of Questions: Technology

a. Main Idea What is being explained?

What is the problem?

b. Inference According to the dialog, why do people use a search engine?

Why don’t they like her?

c. Cause and Effect What will he do next?

Why are the icons gone?

d. Facts and Details How well does the program function?

What can be said about laptops?

C. Read the dialogs or short talks and write the answers to the questions.

W: I insult people who make rude comments in the chat room.M: Shame on you! You need to use proper netiquette, Esther.W: Me? What about all of those rude people?

1. What is the problem? _______________________

M: What is the domain name for Caleb’s website?W: I think it’s www.Calebrity.com.M: Wait a second. OK, my browser is open. Now, tell me again.

2. What will he do next? _______________________

Online chatting is great because you can talk in real-time like on thephone. For good netiquette, make sure you use emotion icons (calledemoticons) to express your feelings. This is standard behavior nowadays.

3. What is being explained? _______________________

Netiquette People chat with her.She has poor netiquette. Type the domain name

P ART III. Short Conversations & Talks

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107

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. According to the dialog, why do people use a search engine?

(A) They forget the domain name.

(B) They want to find new websites.

2. Why don’t they like her?

(A) She deleted something. (B) She has poor netiquette.

3. Why are the icons gone?

(A) Donna deleted them. (B) Brian moved them.

4. How well does the program function?

(A) Perfectly in real-time (B) Not well at all

Listen to the dialogs. Choose the right answer.

1. What is the problem?

(A) She doesn’t like the icons. (B) He can’t recognize domain names.

(C) She can’t select the website. (D) He can’t remember domain names.

2. What can be said about laptops?(A) They are complicated apparatuses.

(B) They back up files easily.

(C) Going online needs a fast connection.

(D) They are utilized in overseas business.

3. What does the man want her to do?

(A) Create features (B) Back up the network

(C) Connect a network (D) Make a proper device

T e s t

Unit 5.  Technology 

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D i c t a t i o n

Listen and complete the sentences.

1. This _________ has a _________ of useful _________.

2. _________ bandwidth makes _________ Internet _________

_________.

3. _________ computer is a _________ machine with no _________

features.

4. Were _________ _________ _________?

5. _________ chatting is _________ than _________ because it’s in

_________-_________.

6. The _________ _________ for _________ _________ is

www.asdfa.com.

7. _________ _________ is _________ functioning _________.

8. For _________ netiquette, use _________ to _________ your

_________.

9. _________ _________ apparatus _________ _________ to utilize.

10. When I _________ the _________ , it _________ all the problems

_________.

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109

 W a r m - u p

A. Learn the words and phrases.

sheriff A town may have lots of police officers, but only one sheriff.

badge Police officers and other law officers have badges.

 jury All of the members of the jury voted “not guilty.”

separate There is a curtain separating the two sides of the room.

patrol Policemen patrol our neighborhood watching for criminals.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

beard

lapel

_________ _________

UNIT6P ART I. Picture Description: Law / Crime

are separate sheriff

are patrolling jury

wearing a badge

‰Now listen and check your answers.

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110

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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111

Unit 6. Law / Crime

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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112

 W a r m - u p

A. Learn the words and phrases.

shoplift She took things from a store without paying. She was

shoplifting.

charge The police charged the woman with murder. She will

go to court today.

hit and run Someone crashed into my car and drove away.

It was a hit and run.

innocent Sam did not do anything wrong. He is innocent.

break into The boys broke into the pet store and took five puppies.

B. Match the questions and answers.

1. What was he charged with? (A) For three days.

2. Is it true that she did it? (B) She stole a car.

3. What did she do? (C) Robbery.

4. How long has your cat been missing? (D) No, I think she is

innocent.

C. Listen and fill in the blanks.

1. (A) What was she charged with?

(B) ___________.

2. (A) What did he do?

(B) He ___________.

3. (A) She’s guilty, isn’t she?

(B) I think she’s ___________.

4. (A) How long has your ___________

been missing?

(B) For about 5 hours.

Note

Breaking and entering/ Robbery/A hit and run/ Shoplifting

damaged the wall/ broke into a bank/ 

committed fraud/ stole a car

partly to blame/guilty/ not responsible/ innocent

purse/credit card/dog/ scooter

P ART II. Questions & Responses

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113

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) I think she is guilty.

(B) Shoplifting.

2. (A) For a few hours.

(B) It is a few years old.

3. (A) Yes, I did it.

(B) No. He’s innocent.

4. (A) She shoplifted a CD.

(B) She is a lawyer.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 6. Law / Crime

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114

 W a r m - u p

A. Learn the words and phrases.

 jail Criminals are put in jail.

suspect The sheriff thinks that Tim stole the car. He is a suspect.

witness She saw the boy break the window. She is a witness.

arrest The police officer arrested the robber and took him to jail.

find (guilty) At the end of the trial, the judge found the man not

guilty.

B. Types of Questions: Law / Crime

a. Main Idea What did the jury decide?

What is being announced?

b. Inference Who is the person talking to?

Where is this conversation taking place?

c. Cause and Effect What was Mrs. Green charged with?

Why will the jury find the person guilty?

d. Facts and Details When did the crime take place?

What can be said about Dr. Evil?

C. Read the dialogs or short talks and write the answers to the questions.

M: Did you hear that Mrs. Green was arrested this morning?W: No! What did she do?M: She hit a car and drove away.

1. What was Mrs. Green charged with? _______________________

Last week, Mr. Black was charged with robbery. After looking at theevidence, the judge found him guilty and convicted him. He will spendthe next 2 years in jail.

2. What is being announced? _______________________

W: Someone stole my car.M: When did this happen?W: A witness saw it happen this morning.

3. When did the crime take place? _______________________

Today The judge’s decision Hit and run Shoplifting

P ART III. Short Conversations & Talks

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115

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. What did the jury decide?

(A) Mr. Jones was innocent. (B) Mr. Jones was guilty.

2. When did the men steal the car?

(A) This morning (B) Yesterday

3. What can be said about Dr. Evil?

(A) His case is over. (B) He is in jail.

4. Why will the jury find the person guilty?

(A) He said that he has the money.

(B) Someone saw him steal the money.

Listen to the dialogs. Choose the right answer.

1. How many suspects are there?

(A) One (B) Two

(C) Three (D) Four

2. Who is the person talking to?

(A) A lawyer (B) The jury

(C) A police officer (D) A witness

3. Where is this conversation taking place?

(A) In jail (B) Outside

(C) In a courtroom (D) In a car

T e s t

Unit 6. Law / Crime

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D i c t a t i o n

Listen and complete the sentences.

1. The sheriff _________ _________ _________.

2. Last _________ Mrs. Green was charged _________ _________

_________ and _________.

3. _________ _________ _________ find the suspect _________?

4. Is _________ _________ _________ _________ shoplifted?

5. What _________ _________ charged _________?

6. The _________ _________ patrolling _________ _________.

7. The _________ was _________ innocent _________ _________ crime.

8. Two _________ _________ into the _________.

9. The officer _________ _________ _________ badge.

10. _________ criminal _________ taken _________ _________.

116

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117

 W a r m - u p

A. Learn the words and phrases.

laces Sneakers have laces, but slippers don’t.

bow He tied the ribbon into a pretty bow.

accessory The shop sells accessories like hairpins and jewelry.

velvet This velvet jacket should only be dry cleaned. Don’t wash it.

article All of the articles of clothing on this rack are 50% off.

B. Look at the picture. Circle the two words or phrases that youthink you will hear.

C. Listen and write A or B.

1. 2.

wrist

laces

_________ _________

UNIT7P ART I. Picture Description: Fashion

velvet case a bow

accessory articles

laces of his boot

‰Now listen and check your answers.

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118

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

2. (A) (B)

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119

Unit 7. Fashion

T e s t

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

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120

 W a r m - u p

A. Learn the words and phrases.

designer She is a designer. She creates new styles of clothes.

match This blue sock does not match the red sock.

brand BMW is an expensive brand of car.

wide The ocean is very wide. It will take many days to go across.

waist She put a black belt around her waist.

B. Match the questions and answers.

1. Don’t you work in the fashion industry? (A) I think they go

together nicely.

2. What brand are those shoes? (B) They’re Nike.

3. This tie doesn’t match my shirt, does it? (C) The waist is too big.

4. Why don’t you like that dress? (D) Yes, I’m a model.

C. Listen and fill in the blanks.

1. (A) Do these pants match my blouse?

(B) They ___________.

2. (A) What brand of ___________ do you

prefer?

(B) I don’t really have a favorite.

3. (A) Do you work in the fashion industry?

(B) Yes, I’m a ___________.

4. (A) Why don’t you like that article of

clothing?

(B) It’s too wide for my ___________.

Note

go together well/ don’t really match/ clash

shoes/perfume/gum/ shampoo

photographer/retailer/ model/designer

waist/hips/shoulders/ neck

P ART II. Questions & Responses

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121

E x e r c i s e s

 Listen and choose the right answer or statement.

1. (A) I’m afraid not.

(B) Yes. I’m a model.

2. (A) They don’t fit my waist.

(B) They are not a name brand.

3. (A) They are Levi’s.

(B) They look good.

4. (A) Yes, I do.

(B) Not really.

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

T e s t

Unit 7. Fashion

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122

 W a r m - u p

P ART III. Short Conversations & Talks

A. Learn the words and phrases.

out of style Those shoes were popular years ago. Now they are

out of style.

silver Silver is my favorite metal for accessories.

latest The latest fashions are often from France.

button-down I like button-down shirts better than T-shirts.

pattern I really like the flower pattern on her dress.

B. Types of Questions: Fashion

a. Main Idea What does the woman think about the pants?

What can be said about the woman’s jacket?

b. Inference Where is the conversation taking place?

What will the woman probably wear?

c. Cause and Effect Why does she wear dresses?

Why is the person excited?

d. Facts and Details Where did the man get the suit?

What will be in style this fall?

C. Read the dialogs or short talks and write the answers to the questions.

W: Where did you find that button-down shirt?

M: It was on the clearance rack.

W: Are there any more?

1. Where is this conversation taking place? _______________________

This fall we are going to see some designs from the past in woman’s

fashion. Look for bright colors and patterns from the 1980s. Jacketswith wide shoulders and button-down sweaters will be back in style.

Lots of silver accessories will also be popular.

2. What will be in style this fall? _______________________

W: That’s a very nice suit. What brand is it?

M: It’s an Armani. I got it from my wife.

W: You are a lucky man!

3. Where did the man get the suit? _______________________

He bought it. In a clothing store Old fashioned designs It was a gift.

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123

E x e r c i s e s

Listen to the dialogs. Choose the right answer.

1. What does the woman think about the pants?

(A) They are too loose. (B) They fit well.

2. Where did the man get the tie?

(A) He bought it in a department store.

(B) He got in through the Internet.

3. What will the woman probably wear?

(A) A necklace (B) Earrings

4. Why does she wear dresses?

(A) They’re in style. (B) They’re comfortable.

Listen to the dialogs. Choose the right answer.

1. Where did the woman get the coat?

(A) From Mr. Klein (B) Online

(C) As a gift (D) At a store

2. What can be said about the woman’s jacket?

(A) It’s pink. (B) It’s not fashionable.

(C) It’s too big. (D) It does not match her earrings.

3. Why is the person excited?

(A) The man gave her a gift. (B) Her dress is a famous brand.

(C) She got a job as a designer. (D) It’s Christmas.

T e s t

Unit 7. Fashion

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D i c t a t i o n

Listen and complete the sentences.

1. All _________ _________ _________ wear button-down _________.

2. Those _________ are _________ _________ style.

3. _________ _________ bright _________ _________ patterns this

_________.

4. _________ brand _________ _________ jacket?

5. It’s _________ _________ _________ in accessories.

6. This _________ _________ together, _________?

7. _________ _________ _________ a designer in _________

_________ industry.

8. Does _________ shirt _________ _________ pants?

9. These _________ _________ _________ wide for _________

_________.

10. _________ should _________ your _________ laces before you

_________.

124

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125

Part I. Picture Description

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

2. (A) (B) (C) (D)

Review

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126

Review 

4. (A) (B) (C) (D)

6. (A) (B) (C) (D)

5. (A) (B) (C) (D)

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127

Review 

Part II. Questions & Responses

Listen and choose the right answer or statement.

1. (A) (B) (C)

2. (A) (B) (C)

3. (A) (B) (C)

4. (A) (B) (C)

5. (A) (B) (C)

6. (A) (B) (C)

7. (A) (B) (C)

8. (A) (B) (C)

9. (A) (B) (C)

10. (A) (B) (C)

7. (A) (B) (C) (D)

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128

Review 

Listen to the dialogs. Choose the right answer.

1. What did the man’s brother do?

(A) He arrived late for the meeting.

(B) He sent him something by mail.

(C) He traveled with the woman.

(D) He wrote a friend in Africa.

2. Which law did the man break?

(A) Driving without a license (B) Going too fast near a school

(C) Not having on a seat belt (D) Parking in the wrong place

3. What extra-curricular activity did he enjoy?

(A) Acting on stage (B) Growing things

(C) Learning a language (D) Playing a sport

4. Which is true about Mary?

(A) She did not practice enough.

(B) She lost the final round of the tournament.

(C) She was referee during the tournament.

(D) She won the tournament.

5. What can be assumed about the man?

(A) He does not want to leave.

(B) He is afraid of sharks.

(C) He wants to use the restroom.

(D) He works at the aquarium.

Part III. Short Conversations & Talks

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129

Review 

6. What does the woman suggest?

(A) Checking the numbers (B) Scheduling a meeting

(C) Visiting the payroll office (D) Working overtime

7. What is the woman probably doing?

(A) Building something (B) Eating

(C) Exercising (D) Getting a massage

8. Why does the man prefer email?

(A) He doesn’t have time for chatting.

(B) He is less stressed when writing emails.

(C) He is more familiar with email programs.

(D) People in chat rooms are rude.

9. What is the woman’s opinion?

(A) The designer makes good suits.

(B) The pants suit the man well.

(C) The pattern is too bright.

(D) The size is not right.

10. What is the announcer talking about?

(A) A movie review (B) A new product

(C) A crime story (D) A weather report

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