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Honeycomb Shades STEP BY STEP INSTALLATION INSTRUCTIONS Standard Control, Top Down/Bottom Up & Standard 2-on-1

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Page 1: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

Honeycomb ShadesSTEP BY STEP INSTALLATION INSTRUCTIONS

Standard Control, Top Down/Bottom Up &

Standard 2-on-1

Page 2: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

2800.248.8888 1 smithandnoble.com

A Smooth Set-UpWe want you to love your new window coverings and that

includes having a smooth installation experience. If you

encounter any difficulties or questions, please reach out to us

for help. It’s why we’re here. Call us at 800.248.8888 or visit

www.smithandnoble.com/knowhow for more info on installation.

We recommend you hold on to all packaging until your

window coverings are fully installed. Should something go

wrong (we strongly doubt it), we want any potential returns to

be a painless as possible.

Customer Service Hours Monday — Friday: 6am — 7pm PT Saturday — Sunday: 7am — 4pm PTsmithandnoble.com

EverythingYou Need

Table of Contents

Step 1 - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview - Standard Control, Top Down/Bottom Up & 2-on-1 . . . . . 4

Step 2 - Mounting the Brackets . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6 Inside Mount, Outside Mount, Side Mount, Extension Brackets

Step 3 - Hanging the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Breakaway Cord Connector . . . . . . . . . . . . . . . . . . . . . . . 7

Step 4 - Operating the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 5 - (Optional) Hold Down Brackets . . . . . . . . . . . . . . . . . . . . 9

Level the Bottom Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Care & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Page 3: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

3 4smithandnoble.com 800.248.8888

2-ON-1

TOP DOWN/BOTTOM UP 2-ON-1TOP DOWN/BOTTOM UP 2-ON-1

OverviewStep 1 — Parts & Tools

Getting Started

First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU’LL NEED: Pencil, screw-driver, ¼” nut driver, level, and a drill with a 1⁄16” drill bit.

Locate wooden studs where you’ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws.It’s important when selecting a fastener to make sure it’s designed to support the weight of the shade. Follow the fastener manufacturer’s instruction from there on out.

Standard Control, Top Down/Bottom Up &

Standard 2-on-1

TOP DOWN/BOTTOM UP

DRAWCORD

HEADRAIL

MOUNTING BRACKETS

STANDARD EXTENSION BRACKET (OPTIONAL)

SCREWS

LEVEL(NOT INCLUDED)

POWER DRILL(NOT INCLUDED)

SCREW DRIVER & PENCIL(NOT INCLUDED)

HOLD DOWN BRACKET(OPTIONAL)

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets: 2½"

2½"

Rail

For shadeStandard Railwidths of:Inside or Outside Mount Inside MountOutside MountUp to 40"222>40" to 72"334**>72" to 84"445**>84" to 120"5*56**

** 7 6 pu dna 021>

Large RailUse this Number of Brackets:

SIDE MOUNT BRACKET(OPTIONAL)

Page 4: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

5 6smithandnoble.com 800.248.8888

Step 2 — Mounting BracketsStep 2 — Mounting Brackets

Inside Mount Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up. Don’t forget to keep it centered (you’ll want the spaces between the ends of the headrail and window edges to be equal). End brackets should be located 21⁄2" in from each end. Attach the two brackets flat against the top window sill frame. Use the top two bracket holes.

Outside Mount First, hold the shade above the window so that it’s perfectly centered. Using a pencil, mark where the ends of the headrail hit the window frame or the wall. Notes on accuracy: brackets should be evenly spaced, level with one another, and not too close to the headrail’s edges and operating mechanism.

Next, using the screws provided, mount the brackets to the window frame or wall above the window with the screws provided. Use the rear bracket holes. The bracket requires a minimum surface of 3⁄4" high.

BRACKET QTYINSIDE MOUNT

BRACKET QTYOUTSIDE MOUNT

SHADE WIDTH

2 2 up to 40"3 4* 401⁄8"—72"4 5* 721⁄8"—84"5 6* 841⁄8"—120"

*It is recommended to use a second bracket on shades over 40" wide located next to the end bracket at the cord lock.

Side Mount (optional)Line the bracket top with the desired height of the top of the headrail.

Mark holes for screws. Remove brackets and drill holes. Insert screws for key-hole slots only. Approximately 1⁄8" of the screw should be left protruding.

Pull the cord lock assembly partially out of the headrail and slide the bracket on as shown. Push the cord lock assembly and bracket back all the way into the rail.

Remove the end cap from the opposite end of the headrail. Slide the remaining side mount bracket onto the headrail. Replace the end cap before sliding the bracket all the way into the headrail.

Rail

KeyholeSlot

Optional Extension Brackets are used to project the back of the shade up to 23⁄8" from the mounting surface. Attach the Mounting Bracket to the Extension Bracket with the nut and bolt provided.

Extension Brackets (optional)

Hook one bracket onto the screw in the window frame, using the keyhole slot. Bring the other end bracket over the screw at the other side of the frame. Slide down, flexing bracket inward until the screw engages in the keyhole slot.

Make sure both brackets are slipped down all the way in the keyhole slot so that the screw is in the top portion of the keyhole slot. Pull fabric forward. Install a screw in the bottom hole of each bracket. Tighten all screws.

Side Mount (optional) con't

23⁄8"

MOUNTING BRACKET

EXTENSION BRACKET

17/8

MOUNTING BRACKET

EXTENSION BRACKET

Page 5: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

7 8smithandnoble.com 800.248.8888

Step 3 — Hanging the Shade Step 4 — Operating the Shade

Inserting the Headrail

Unwind the cord from the shade. 1. Hold the shade up near the brackets and insert the front clip of the bracket into the front groove of the rail.

2. Make sure the shade is centered in the window opening at the desired height.

3. Push the rail back and up until the back clips of the bracket are inserted into the back groove of the rail.

To remove the shade, reverse the procedure.

Keep cords out of the reach of young children. Move cribs and furniture away from blind cords.

This shade was built with a cord connector which was designed to break apart when force is applied.

If your cord connector should happen to break apart, follow the instructions below to reassemble.

Breakaway Cord Connector

Standard ControlOpening and closing your new Smith & Noble shades is entirely hassle-free. To lower it, pull the cord down and toward the center of the shade. To lock it into position, move the cord past the outside edge and then release. To raise it, pull straight down on the cord until it’s at your desired height then move cord past edge to lock. And remember to always keep the draw cord wrapped around the cord cleat when not in use (that’s what you attach to the wall next to your shade).

First, lower the bottom rail of the shade to the window sill by releasing the cord on the left side of the shade. Then, using the cord on the right side of the shade, lower the center rail to the desired position.

To raise the shade, pull the right cord down until the center rail of the shade meets the headrail. Pull down on the left cord and lift the bottom rail to the desired position. And remember to always keep the draw cords wrapped around the cord cleat when not in use (that’s what you attach to the wall next to your shade).

Top Down/Bottom Up Control

BREAKAWAY CORD CONNECTOR

HEADRAIL

HEADRAIL

BRACKET

BRACKET

When the connector is open, each side has a cord coming in at the top, one side has a cord coming in from the bottom.

Fit the bottom edges together. The side with the cord fits into the side without the cord.

Swing the top ends together and press in the middle to fully connect.

Page 6: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

9 10smithandnoble.com 800.248.8888

Honeycomb Shades use a system that allows easy leveling of the bottom rail. It is designed to make slight adjustments (Less than 1") to level the moving rails of your shade. It is not designed to make length adjustments.

Use a flat head screwdriver or a coin (a quarter works the best) to turn the adjustment screw to raise or lower that side of the bottom rail. The adjustment screw is on the underside of the bottom rail.

One quarter turn of the screw will move the bottom rail up or down approximately 1⁄4".

Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail. The screw should turn easily - Do Not Force.

Level the Bottom Rail

Step 5 — Optional Care & Cleaning and Safety

Hold Down BracketOptional Hold Down Brackets are mounted with the supplied screws. With the shade at its proper drop, place the pin of each Hold Down into the hole in each End Cap and make sure the pins are level and aligned. Mark the screw holes with a pencil. Raise the shade, then screw the Hold Down Brackets into the mounting surface.

ADJUSTMENT SCREWS

Care & Cleaning

Minimal care and cleaning is needed to maintain the beauty of your shades.

To Vacuum: Use brush or dust head attachment.

To Dust: Use soft, clean cloth.

Safety is Everything

We believe that great style should never come at the cost of safety. We strongly recommend using cord cleats on all standard shades to keep draw cords out of reach. Mount the cord cleat at a safe height, taking into account furniture or other objects upon which a child may climb. Then, after each use of the shade, simply wrap the excess cord around the cleat. It's fast, easy and safe. To obtain a free cord cleat call us at 800.248.8888 or visit smithandnoble.com/childsafety.

Page 7: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

© 2015 Smith & Noble Home, Inc . All Rights Reserved

Warranty Service

The enjoyment of your window coverings should be everlasting, which is why our products come with a lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we’ll arrange for a repair or replacement ASAP.

SN2018

Page 8: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

Honeycomb ShadesSTEP BY STEP INSTALLATION INSTRUCTIONS

Loop Control, Top Down/Bottom Up with Loop Control

& 2-on-1 with Loop Control

Page 9: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

2800.248.8888 1 smithandnoble.com

A Smooth Set-UpWe want you to love your new window coverings and that

includes having a smooth installation experience. If you

encounter any difficulties or questions, please reach out to us

for help. It’s why we’re here. Call us at 800.248.8888 or visit

www.smithandnoble.com/knowhow for more info on installation.

We recommend you hold on to all packaging until your

window coverings are fully installed. Should something go

wrong (we strongly doubt it), we want any potential returns to

be a painless as possible.

Customer Service Hours Monday — Friday: 6am — 7pm PT Saturday — Sunday: 7am — 4pm PTsmithandnoble.com

EverythingYou Need

Table of Contents

Step 1 - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview - Loop Control, Top Down/Bottom Up with Loop Control & 2-on-1 with Loop Control . . . . . . . . . . . . . . . . . . . . . . . 4

Step 2 - Mounting the Brackets . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6 Inside Mount, Outside Mount, Side Mount, Extension Brackets, Spacer Block

Step 3 - Hanging the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Removing the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Step 4 - Installing Cord Tensioner . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operating the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 5 - (Optional) Hold Down Brackets . . . . . . . . . . . . . . . . . . . . 9

Leveling the Bottom Rail . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Care & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Page 10: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

3 4smithandnoble.com 800.248.8888

OverviewStep 1 — Parts & Tools

Getting Started

First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU’LL NEED: Pencil, screw-driver, ¼” nut driver, level, and a drill with a 1⁄16” drill bit.

Locate wooden studs where you’ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws.It’s important when selecting a fastener to make sure it’s designed to support the weight of the shade. Follow the fastener manufacturer’s instruction from there on out.

Loop Control, Top Down/Bottom Up with Loop Control &

2-on-1 with Loop Control

HEADRAIL

LOOPCORD

CORDTENSIONER

TOP DOWN/BOTTOM UP 2-ON-1

SPACER BLOCK (OPTIONAL)

MOUNTING BRACKETS

EXTENSION BRACKET (OPTIONAL)

SCREWS

LEVEL(NOT INCLUDED)

POWER DRILL(NOT INCLUDED)

SCREW DRIVER & PENCIL(NOT INCLUDED)

HOLD DOWN BRACKET(OPTIONAL)

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

Page 11: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

5 6smithandnoble.com 800.248.8888

Step 2 — Mounting BracketsStep 2 — Mounting Brackets

Inside Mount Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up. Don’t forget to keep it centered (you’ll want the spaces between the ends of the headrail and window edges to be equal).

End brackets should be located 21⁄2" in from each end.

Attach the two brackets flat against the top window sill frame. Use the top bracket holes.

Outside Mount

First, hold the shade above the window so that it’s perfectly centered. Using a pencil, mark where the ends of the headrail hit the window frame or wall.

(NOTES on accuracy: Brackets should be evenly spaced, level with one another, and not too close to the headrail’s edges and operating mechanism.) Next, using the screws provided, mount the brackets to the window frame or wall above the window using the provided screws. Use the rear bracket holes. The bracket requires a minimum surface of 7/8" high.

Side Mount with Extension Brackets (optional)Measure from window sill up to desired mounting position on each side of the window frame. Mark position. Mount Extension Brackets on each side of window frame, as shown. Make sure to confirm that the headrail will sit perfectly level. Once the Extension Brackets are installed and properly positioned, attach the mounting brackets using the nuts and bolts provided.

Optional Spacer block will project bracket 3⁄8" from the mounting surface.

Outside Mount with Spacer Block (optional)

Optional Extension Brackets are used to project the back of the shade up to 23⁄8" from the mounting surface. Attach the Installation Bracket to the Extension Bracket with the nut and bolt provided.

Extension Brackets (optional)

BRACKET QTY SHADE WIDTH

2 up to 40"3 401/8 — 72"4 721/8 — 84"5 841/8 — and up

NUT

BOLT

EXTENSIONBRACKET

MOUNTINGBRACKET

EXTENSION BRACKET

Extension Bracket requires 2" flat surface for mounting

BOLT

NUT

BRACKET

23⁄8"

2"

Page 12: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

7 8smithandnoble.com 800.248.8888

Step 3 — Hanging & Removing the Shade Step 4 — Operating the Shade

Inserting the Headrail

First, lower the middle and bottom rails about an inch. This will help keep the fabric from getting caught between the brackets and the headrail.

Position the headrail with the front lip (A) resting on the top hooks of all the brackets. Make sure that no fabric is pinched between the brackets and the headrail.

Push the bottom of the headrail firmly upwards and toward the window until the groove at the bottom of the headrail snaps into place, (B) as shown.

Figure (B) - To remove a shade, insert a screwdriver between the headrail and the bottom back of the bracket (tab which extends out slightly from each bracket). Gently pry the screwdriver to release the bracket from the headrail. Take care not to damage the headrail.

As you release the brackets, support the headrail to keep it from falling.

Removing the Shade Operating the Shade

Opening and closing your new Smith & Noble shades is entirely hassle-free. Pulling down on the back cord will lower the shade. Pulling down on the front cord will raise the shade.

Do not lift the bottom rail with your hands. Also, be careful not to place objects on the window sill that will interfere with operating the shade or cause it to hang unevenly. The cord tensioner must be installed to make the shade fully operable.

(B)

(A)

Push up and toward the window

Your window shade has arrived with the cord tensioner positioned near the head rail to comply with current child safety standards. The cord tensioner must be mounted and secured before the window shade will operate correctly.

The tension device reduces the hazards of strangulation and entanglement of young children by limiting access to the control cord.

The cord tensioner must be installed to make the shade fully operational.

Please read the instructions included in the cord tensioner mounting hardware packet prior to installation.

Cord Tensioner Installation

Insert screwdriver here and gently pry

(B)

Page 13: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

9 10smithandnoble.com 800.248.8888

Honeycomb Shades use a system that allows easy leveling of the bottom rail. It is designed to make slight adjustments (Less than 1") to level the moving rails of your shade. It is not designed to make length adjustments.

Use a flat head screwdriver or a coin (a quarter works the best) to turn the adjustment screw to raise or lower that side of the bottom rail. The adjustment screw is on the underside of the bottom rail.

One quarter turn of the screw will move the bottom rail up or down approximately 1⁄4".

Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail. The screw should turn easily - Do Not Force.

Level the Bottom Rail

Step 5 — Optional Care & Cleaning and Safety

Hold Down Bracket (optional)Optional Hold Down Brackets are mounted with the supplied screws. With the shade at its proper drop, place the pin of each Hold Down into the hole in each End Cap and make sure the pins are level and aligned. Mark the screw holes with a pencil. Raise the shade, then screw the Hold Down Bracket into the mounting surface.

ADJUSTMENT SCREWS

Care & Cleaning

Minimal care and cleaning is needed to maintain the beauty of your shades.

To Vacuum: Use brush or dust head attachment.

To Dust: Use soft, clean cloth.

Safety is Everything

We believe that great style should never come at the cost of safety. To protect young children and pets in your home, we’ve included a cord tensioner to secure all loop control cords and prevent possible entanglement. Please see the enclosed pamphlet for details. We strongly recommend using cord cleats on all standard shades to keep draw cords out of reach. To obtain a free cord cleat call us at 800.248.8888 or visit smithandnoble.com/childsafety.

Page 14: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

© 2015 Smith & Noble Home, Inc. All Rights Reserved

Warranty Service

The enjoyment of your window coverings should be everlasting, which is why our products come with a lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we’ll arrange for a repair or replacement ASAP.

SN2018

Page 15: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

Honeycomb ShadesSTEP BY STEP INSTALLATION INSTRUCTIONS

Cordless, Cordless Top Down/Bottom Up &

2 on 1 with Cordless

Standard

Page 16: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

2800.248.8888 1 smithandnoble.com

A Smooth Set-UpWe want you to love your new window coverings and that

includes having a smooth installation experience. If you

encounter any difficulties or questions, please reach out

to us for help. It’s why we’re here. Call us at 800.248.8888

or visit www.smithandnoble.com/knowhow for more info

on installation.

We recommend you hold on to all packaging until your

window coverings are fully installed. Should something go

wrong (we strongly doubt it), we want any potential returns to

be a painless as possible.

Customer Service Hours Monday — Friday: 6am — 7pm PT Saturday — Sunday: 7am — 4pm PTsmithandnoble.com

EverythingYou Need

Table of Contents

Step 1 - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview - Cordless Control, Top Down/Bottom Up, 2-on-1 . . . . . . . 4

Step 2 - Mounting the Brackets . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6

Step 2 - Extension Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 2 - Spacer Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 3 - Installing Cordless Handle & Headrail . . . . . . . . . . . . . . 7

Step 4 - Operating the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 4 - Expandable Pole Operation . . . . . . . . . . . . . . . . . . . . . . 8

Step 5 - Removing the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 5 - Level the Bottom Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Hold Down Brackets (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Care & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Page 17: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

3 4smithandnoble.com 800.248.8888

Standard

HANDLE

HEADRAIL

OverviewStep 1 — Getting Started

Cordless Control, Top Down/Bottom Up,

2-on-1 Headrail

Cordless, Cordless with Top Down/Bottom Up and Cordless 2-on-1 Top Down/Bottom Up

TOP DOWN/BOTTOM UP 2-ON-1

First, make sure you have all the parts and tools required to install your shades.

ALL THE HARDWARE YOU’LL NEED: Pencil, screwdriver, ¼” nut driver, level, and a drill with a 1⁄16” drill bit.

Then find wooden studs where you’ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws.

It’s important when selecting a fastener to make sure it’s designed to support the weight of the shade. Follow the fastener manufacturer’s instruction from there on out.

Getting Started

SPACER BLOCK (OPTIONAL)

MOUNTING BRACKETS

EXTENSION BRACKET (OPTIONAL)

SCREWS

POWER DRILL & LEVEL(NOT INCLUDED)

HANDLE COVER

SCREW DRIVER & PENCIL(NOT INCLUDED)

HOLD DOWN BRACKET(OPTIONAL)

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

Standard

INSTALLING THE HANDLE COVER

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Step 2 — Mounting the BracketsStep 2 — Mounting the Brackets

Inside Mount

Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up. Don’t forget to keep it centered (you’ll want the spaces between the ends of the headrail and window edges to be equal). End brackets should be located 21⁄2" in from each end. Attach the two brackets fl t against the top window sill frame. Use the top two bracket holes.

Outside Mount

First, hold the shade above the window so that it’s perfectly centered. Using a pencil, mark where the ends of the headrail hit the window frame or wall. Notes on accuracy: brackets should be evenly spaced, level with one another, and not too close to the headrail’s edges and operating mechanism.Next, mount the brackets to the window frame or wall above the window using the provided screws. Use the rear bracket holes. The bracket requires a minimum surface of 7 ⁄8" high. (continue on to STEP 3 - Hanging the Shade p7)

Side Mount with Extension Brackets (optional)

Measure from window sill up to desired mounting position on each side of the window frame.

Mark position. Mount Extension Brackets on each side of window frame as shown.

Make sure to confirm that headrail will sit perfectly level. Once Extension Brackets are installed and properly positioned, attach the mounting brackets using the nuts and bolts provided.

Optional Extension Brackets are used to project the back of the shade up to 23⁄8" from the mounting surface. Attach the mounting bracket to the Extension Bracket with the nut and bolt provided.

Extension Brackets (optional)

BRACKET QTY SHADE WIDTH2 up to 40"3 401⁄8—72"4 721⁄8—84"5 841⁄8—120"

23⁄8" BOLT

NUT

BRACKET

EXTENSION BRACKET

2" Extension Bracket requires 2" flat surface for mounting

Outside Mount with Spacer Block (optional)

Optional Spacer block will project bracket 3⁄8" from the mounting surface.

HC Cordless, Inside & Outside Mount Outside MountInside Mount

HC Cordless, Inside & Outside Mount Outside MountInside Mount

NUT

BOLT

EXTENSIONBRACKET MOUNTING

BRACKET

SPACER BLOCK

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Step 3 — Installing the Handle & Headrail Step 4 — Operating the Shade

Hard to Reach OperationExpandable PoleFor hard to reach Cordless shades use expandable pole to raise and lower shades.

To Lower the shade, Insert the hook into the slot on the handle and pull gently.

To Raise the shade simply center the poles end under the bottom rail.

Lower the shade Raise the shade

NOTE: The cordless lift handle should be installed prior to mounting the shade in the window.

The shade will have the factory installed plug in the bottom rail.

Remove the plug and insert the clear plastic handle as shown with the words "This Side Up" on the top of the handle.

You may put the color coordinated cover (provided) over the handle, if desired.

Once installed, the handle is not easily removable. If it is necessary to remove the handle please contact customer service.

Installing the Cordless Handle

Inserting the HeadrailFirst, lower the middle and bottom rails about an inch. This will help keep the fabric from getting caught between the brackets and the headrail.

Position the headrail with the front lip (A) resting on the top hooks of all the brackets. Make sure that no fabric is pinched between the brackets and the headrail.

Push the bottom of the headrail firmly upwards and toward the window until the groove at the bottom of the headrail snaps into place, (B) as shown.

(A)

Push up and toward the window

You may cover the clear handle with a color coordinated cover (provided), if desired.

Remove the Factory Installed Plug

Insert the Clear Plastic Handle

Cordless ControlOpening and closing your new Smith & Noble shades is entirely hassle-free. To lower it, pull the handle down, to raise it, push the handle up until it’s at your desired height then release.

Cordless ControlStandard

Cordless with Top Down/Bottom Up

Cordless Top Down/Bottom Up ControlTo lower the bottom rail pull down the handle of the shade. Then, using the handle at the top of shade, pull down the middle rail to the desired position.

To raise the shade, pull the handle up until the middle rail of the shade meets the headrail. Pull bottom handle to the desired position.

Cordless, Cordless with Top Down/Bottom Up and Cordless 2-on-1 Top Down/Bottom Up

HEADRAIL

MIDDLE RAIL

BOTTOM RAIL

CORDLESSHANDLE

(B)

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Level the Bottom RailHoneycomb Shades use a system that allows easy leveling of the bottom rail. It is designed to make slight adjustments (Less than 1") to level the moving rails of your shade. It is not designed to make length adjustments.

Use a fl t head screwdriver or a coin (a quarter works the best) to turn the adjustment screw to raise or lower that side of the bottom rail. The adjustment screw is on the underside of the bottom rail.

One quarter turn of the screw will move the bottom rail up or down approximately 1⁄4".

Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail. The screw should turn easily - Do Not Force.

Step 5 — Removing the Shade & Leveling Troubleshooting & Hold Down Bracket

Hold Down Bracket (optional)Optional Hold Down Brackets are mounted with the supplied screws. With the shade at its proper drop, place the pin of each Hold Down into the hole in each End Cap and make sure the pins are level and aligned. Mark the screw holes with a pencil. Raise the shade, then screw the Hold Down Bracket into the mounting surface.

ADJUSTMENT SCREWS

Problem

1. The shade will not stay down

The fabric may want to spring up because it was fabricated primarily in the closed position.

2. The pleats billow out when the shadeis raised.

Solution

With clean hands, gently pull down on a section of cells to relax the pleats. Repeat with another section of cells until the fabric is relaxed. Do not tightly stack the shade for 24 hours.

Pleats may settle and stretch out when left in one position for extended periods of time.

Raise the shade very slowly to allow the retraction mechanism to pull up the stretched fabric.

Helpful Tip: Shades that are raised regularly will be less subject to pleat settling and will remain looking fresh and new.

Cordless, Cordless with Top Down/Bottom Up and Cordless 2-on-1 Top Down/Bottom Up

Gently stretch the fabric. Pull evenly on each side.

Removing the ShadeTo remove a shade, insert a screw-driver between the headrail and the bottom back of the bracket (tab which extends out slightly from each bracket).

Gently pry the screwdriver to release the bracket from the headrail. Take care not to damage the painted finish of the headrail. As you release the brackets, support the headrail to keep it from falling.

Insert screwdriver here and gently pry

Troubleshooting

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© 2015 Smith & Noble Home, Inc. All Rights Reserved SN2018

Warranty Service

The enjoyment of your window coverings should be everlasting, which is why our products come with a lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we’ll arrange for a repair or replacement ASAP.

Care & CleaningMinimal care and cleaning is needed to maintain the beauty of your shades.

To Vacuum: Use brush or dust head attachment.

To Dust: Use soft, clean cloth.

Safety is Everything

We believe that great style should never come at the cost of safety. To protect young children and pets in your home, choose a cordless product because it eliminate the dangers posed by cords. We strongly recommend using cord cleats on all standard shades to keep draw cords out of reach. To obtain a free cord cleat call us at 800.248.8888 or visit smithandnoble.com/childsafety.

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Honeycomb Shades

1 2 3 4 5

STEP BY STEP INSTALLATION INSTRUCTIONS

Motivia™

Motorization

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Table of Contents

Step 1 - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview - Honeycomb Motorization . . . . . . . . . . . . . . . . . . . . . . . . 4

Bracket Quantity & Positioning . . . . . . . . . . . . . . . . . . . . 4

Step 2 - Mounting the Brackets . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7 Inside Mount, Side Mount, Outside Mount w/Battery Pack, Outside Mount w/Spacer Block & Battery Pack, Spacer Blocks (Optional)

Step 3 - Attaching the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 4 - Hanging & Removing the Shade . . . . . . . . . . . . . . . . . . . 9

Step 5 - Attaching the Power Source (optional) . . . . . . . . . . . . . 10

Step 6 - Operating the Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Level the Bottom Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hold Down Brackets (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Care & Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

A Smooth Set-UpWe want you to love your new window coverings and that

includes having a smooth installation experience . If you

encounter any difficulties or questions, please reach out

to us for help . It’s why we’re here . Call us at 800 .248 .8888

or visit www .smithandnoble .com/knowhow for more

info on installation .

We recommend you hold on to all packaging until your window

coverings are fully installed . Should something go wrong (we

strongly doubt it), we want any potential returns to be as

painless as possible .

Customer Service Hours Monday — Friday: 6am — 7pm PT Saturday — Sunday: 7am — 4pm PT

smithandnoble .com

EverythingYou Need

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MOUNTING BRACKETS

EXTENSION & SIDEMOUNT BRACKET (OPTIONAL)

SCREWS

POWER DRILL(NOT INCLUDED)

LEVEL(NOT INCLUDED)

SCREW DRIVER & PENCIL(NOT INCLUDED)

HOLD DOWN BRACKET(OPTIONAL)

SPACER BLOCKS (INCLUDED WITH OUTSIDE

MOUNT ONLY)

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

2½"

2½"

Rail

For shade Standard Railwidths of: Inside or Outside Mount Inside Mount Outside MountUp to 40" 2 2 2>40" to 72" 3 3 4**>72" to 84" 4 4 5**>84" to 120" 5* 5 6**

**76pu dna 021>

Large RailUse this Number of Brackets:

Mark the hole locations with a pencil for drilling .

Brackets must be in line and level . Shim brackets on inside mounts if necessary . The head rail must be level for the shade to operate properly .

Important: Spacer blocks are required on outside mount shades using the headrail battery pack clip.

First, make sure you have all the parts and tools required to install your shades.

ALL THE HARDWARE YOU’LL NEED: Pencil, screw-driver, ¼” nut driver, level, and a drill with a 1⁄16” drill bit .

Then find wooden studs where you’ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications . For metal surfaces, pre-drill holes and use the included screws . For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws .

It’s important when selecting a fastener to make sure it’s designed to support the weight of the shade . Follow the fastener manufacturer’s instruction from there on out .

Getting Started

Step 1 — Parts & Tools Overview

Motorization with No Valance - Remote Control

BATTERYPACK

HEADRAIL

1 2 3 4 5

REMOTE CONTROL

WALL MOUNT BATTERY PACK CLIPS

HEADRAIL BATTERY PACK CLIP

BRACKET QTY SHADE WIDTH2 up to 40"3 >401⁄8"—72"4 >721⁄8"—84"5 >841⁄8" and up

Shades are shipped with the required number of brackets for proper installation . End brackets should be located approx . 3" from either end . Depending on the width of the shade, additional brackets may be necessary, evenly spaced between the two end brackets . If mounting the battery pack to the head rail, bracket positions may need to be adjusted to accommodate the battery pack . You must have at least 19" between bracket center lines to fit the battery pack.

Bracket Quantity & Positioning

Motorization

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21/4"

21⁄4" minimum depth needed to fully recess shade to wall mount with battery pack

3"

Inside Mount Mounting Brackets

Outside Mount Mounting Brackets with Battery Pack on Wall

21/4"

21⁄4" minimum depth needed to fully recess shade to wall mount with battery pack

3"

Inside Mount Mounting Brackets

Outside Mount Mounting Brackets with Battery Pack on Wall

Inside Mount

Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up . Don’t forget to keep it centered (you’ll want the spaces between the ends of the headrail and window edges to be equal). End brackets should be located 3" in from each end .

Use the top bracket holes .

Attach the two brackets flat against the top window sill frame .

Side Mount Line the side mount bracket up with the desired height of the top of the headrail .

Measure from the window sill up to the desired mounting position on each side of the window frame .

Mark holes for screws . Remove brackets and drill holes .

Mount the side mount brackets on each side of window frame as shown . Make sure to confirm that the headrail will sit perfectly level .

Attach the brackets together, using the nuts and bolts provided .

Outside Mount with Battery Pack mounted on the wall

The minimum mounting height for outside mounted shades is 7⁄8" . The brackets are mounted with two screws through the back end of the bracket flat against the window molding or the wall above the window .

For wall or outside mounts, use the rear bracket holes .

The Battery Pack is mounted under the headrail to the wall with the mounting clips provided . See Step 3 for how to attach Battery Pack .

Outside Mount with Spacer Block and Battery Pack on HeadrailTwo spacer blocks must be stacked to give enough clearance for the battery pack .

Make sure that the brackets are level and aligned .

Attach using the screws that were provided in the package with the spacers . Screws should be long enough to secure the bracket to the mounting surface .

Step 2 — Mounting Brackets Step 2 — Mounting Brackets

NUT

BOLT

SIDE MOUNTBRACKET MOUNTING

BRACKET

Product Minimum Depth Chart Min .Depth

Flush Mount

Honeycomb Shade - All Cell sizes - Motorization - (shade & bracket only)

1⁄2" 2 1⁄4"

Honeycomb Shade - All Cell sizes - Motorization-(shade, bracket & battery pack)

1⁄2" 3 1⁄4" Mount the battery pack under the headrail on the wall with the mounting clips .

SPACER BLOCKS

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Step 3 — Attaching the Battery Pack

Battery Pack Attachment

Attach the Battery Pack clip to the back of the head rail as shown . (diagrams A & B)

IMPORTANT: Position the clip so that the battery pack will be between mounting brackets .

Before mounting the pack, make sure that the pack and excess wire will not interfere with the operation of the shade . Extension wires are available if needed .

Snap the battery pack into the clips .

NOTE: Be sure battery wire will reach motor plug .

Wall Attachment

Attach the wand clips in the desired location with the screws provided

Before mounting the pack, make sure that the battery pack and excess wire will not interfere with the operation of the shade . Extension wires are available if needed .

Press the pack into the clips .

Please Note: Be sure the battery wire will reach the motor plug.

Step 2 — Mounting Brackets

BATTERY CLIP

(A)

BATTERY CLIP

HEADRAIL

(B)

BATTERY CLIP

HEADRAIL

Extension Brackets (optional)Optional Extension Brackets are used to project the back of the shade up to 23⁄8" from the mounting surface . Attach the Mounting Bracket to the Extension Bracket with the nut and bolt provided .

Spacer Blocks (Optional)Each spacer blocks projects brackets 1/2" away from the mounting surface .

Make sure that the brackets are level and aligned .

Attach using the 2 screws that were provided in the package with the spacers . Screws should be long enough to secure the bracket to the mounting surface .

23⁄8" BOLT

NUT

BRACKET

EXTENSION BRACKET

2"

Extension Bracket requires 2" flat surface for mounting

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Step 5 — Attaching the Power SourceStep 4 — Hanging & Removing the Shade

Hanging the Shade

Before mounting the headrail make sure that the receiver wire is out of the headrail . For optimal performance position the receiver wire so that it is facing into the room .

Position the motor wire so that it comes out the back side of the shade .

Position the headrail with the front lip (A) resting on the top hooks of all the brackets . Make sure that no fabric is pinched between the brackets and the headrail .

Push the bottom of the headrail firmly upwards and toward the window until the groove at the bottom of the headrail snaps into place, (B) as shown .

Make sure that no fabric is pinched between the brackets and the headrail .

Be sure the motor wire is not pinched by the bracket .

(B)

(A)

Push up and toward the window

Insert screwdriver here and gently pry

(C)

Removing the Shade

Insert a screwdriver between the headrail and the bottom back of the bracket (tab which extends out slightly from each bracket) . (dia . C)

Gently pry the screwdriver to release the bracket from the headrail .

Attach Battery Pack to Motor

Plug the battery pack wire into the motor wire . BATTERY PACK

BATTERY WIRE

MOTOR WIRE

Attach and twist clockwise until tight (do not overtighten)

Attach Transformer (optional)

Plug the transformer wire into the motor wire . Secure the wire behind the shade and along the window casing as required.

Plug the transformer into an electrical outlet .

If the wire is not long enough to reach, optional 48" extension wires are available .

To Solar Panel

To Motor

TRANSFORMER

MOTOR WIRE

TRANSFORMER WIRE

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Honeycomb Shades use a system that allows easy leveling of the bottom rail . It is designed to make slight adjustments (less than 1") to level the bottom rails of your shade . It is not designed to make length adjustments .

Use a flat head screwdriver or a coin (a quarter works the best) to turn the adjustment screw to raise or lower that side of the bottom rail . The adjustment screw is on the underside of the bottom rail .

One quarter turn of the screw will move the bottom rail up or down approximately 1⁄4" .

Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail . The screw should turn easily - Do Not Force .

Level the Bottom Rail

ADJUSTMENT SCREW

ADJUSTMENT SCREW

The factory has set your shade to the channel that was specified at the time of order . If no channel was specified, the shade was set to operate on channel 1 and "all" .

Select the desired channel with the "Channel" buttons . The channel indicator light will illuminate the channel that is on . If all 5 lights are lit, the remote will control all 5 channels at once .

Tapping the "Up" or "Down" buttons for less than 2 seconds will move the shade in short steps . Holding the "Up" or "Down" buttons down for more than 2 seconds before releasing will operate the shade in the faster standard speed .

Press the "Up" or "Down" buttons will raise or lower the shade .

Press the "Stop" button to stop the shade anywhere along the travel .

Level the Bottom Rail, Hold Down BracketsStep 6 — Operating the Shade

1 2 3 4 5

1 2 3 4 5

1

REMOTE CONTROL

2 3 4 5

UP

CHANNEL DISPLAY

STOP

DOWN

CHANNEL +CHANNEL –

Hold Down Brackets (optional)

Optional Hold Down Brackets are mounted with the supplied screws . With the shade at its proper drop, place the pin of each Hold Down into the hole in each End Cap and make sure the pins are level and aligned . Mark the Hold Down screw hole with a pencil . Raise the shade, then screw the Hold Down Bracket into the mounting surface . Slightly flex the hold down brackets to insert the pins into the end caps .

HOLD DOWN BRACKET

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Problem SolutionThe motor does not work 1 . Check that the power source

and motor are connected properly .2 . If using a battery pack - confirm that the batteries are fresh

The motor continues to run in one direction

The limit setting was unsuccessful and needs to be reset . Find limit settings in our Advanced Programing Guide .

The indicator light on the remote does not shine or the remote-controlling range becomes shorter .

Replace the battery in the remote (CR2430 Lithium)

The motor stops working or works intermittently

Replace the batteries in the wand with 8 fresh AA alkaline batteries .

If these suggestions don’t work, then please give us a call or visit our website.

Care & Cleaning and Safety Troubleshooting

Care & Cleaning

Minimal care and cleaning is needed to maintain the beauty of your shades .

To Vacuum:

Use a hand-held vacuum with low suction for a more thorough cleaning to keep your shades looking fresh and neat .

To Dust: Use feather duster .

Safety is Everything

We believe that great style should never come at the cost of safety . To protect young children and pets in your home, choose a cordless product because it eliminates the dangers posed by cords .

We strongly recommend using cord cleats on all standard shades to keep draw cords out of reach . To obtain a free cord cleat call us at 800 .248 .8888 or visit smithandno-ble .com/childsafety .

Page 30: STEP BY STEP INSTALLATION INSTRUCTIONS Honeycomb Shades · 1 smithandnoble.com 800.248.8888 2 A Smooth Set-Up We want you to love your new window coverings and that includes having

© 2015 Smith & Noble Home, Inc . All Rights Reserved

Warranty Service

The enjoyment of your window coverings should be everlasting, which is why our products come with a lifetime warranty . The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship . Shades or blinds must have been properly installed . We reserve the right to determine if your window covering warrants a repair or a replacement . In need of warranty service? Call us at 800 .248 .8888 and we’ll arrange for a repair or replacement ASAP .