steering committee meeting united we ride plan update coordinated
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Steering Committee Meeting United We Ride Plan Update Coordinated Public Transit / Human Services Transportation Planning. In Collaboration with :. Thursday, Sept. 20, 2011. Today’s Agenda. Welcome and Project Purposes Presentations - PowerPoint PPT PresentationTRANSCRIPT
Steering Committee Meeting United We Ride Plan Update
Coordinated Public Transit / Human Services Transportation Planning
Thursday, Sept. 20, 2011
In Collaboration with:
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Today’s Agenda• Welcome and Project Purposes• Presentations
– Report of Findings from Agency Survey, including Themes
from two prior meetings– Preliminary Findings of Outreach – Overview of RVTD ‘s Tiered Service Improvements
• Steering Group Discussion – Prioritizing Transportation Gaps/Needs of Three Target Groups
• Identifying strategies to meet needs– Projects and Partners
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
2012 United We Ride Coordinated Plan
Study area -- Jackson County Considers region – given regional trips and two-
county impacts, given RVCOG two-county focus Working and not working? Unmet mobility needs of 3 target groups? What coordinated transportation exists ? What strategies and projects can meet needs?
Shelf-ready project list….prioritized for future funding opportunities
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Themes from:Prior Steering Group Meetings
andUWR Plan Existing Conditions Drawn From Secondary Sources
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Themes Overall population growth –
12% over past decade; more growth anticipated Region clearly impacted by Great Recession –
Jackson Co. – 21,000 persons/ 150% poverty level Increased poverty levels for:
• Children• Working and non-working adults• Hispanic persons• Persons with disabilities• Older persons
Additional target group – veterans Older vets aging in place/ caregiver needs too Interest in rural areas for newly returning vets
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Themes Trip type needs –
Medical trips, for those on Medicaid - covered Work trips and job seeking trips - needed
• Living wage employment– Sundays – New Saturday service a boon– Before 5 or 6 a.m. and after 8 p.m.?
Trip needs outside RVTD district boundaries:– Shady Cove, Upper Rogue– Gold Hill, Rogue River– Grants Pass
Trip needs within district; not on existing RVTD service footprint or beyond Valley Lift ¾ mile
Individualized trips – trip chaining ,door thru door6
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Themes Other areas of need –
Affordability of transit Information tools
- 2-1-1 Centralized Information- Agency staff limited transit understanding - Travel training opportunities
Other connections Opportunities –
TransLink and URCC brokered service RSVP volunteer driver program Living Opportunities vehicle loaner program
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Highlights of Agency Survey
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Respondents
Survey distributed July and August54 total agencies (49 unduplicated)Reporting total caseload almost 70,000
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – RespondentsSENIORS AARPCentral Point Senior CenterRVCOG – Senior & Disability ServicesMedford Senior CenterFood & Friends, RVCOGRidgeview Assisted LivingRogue Valley Manor Community ServicesWynwood Rogue ValleyUpper Rogue Community Center
VETERANSVeterans AdministrationVA SORCC – Voc Rehabilitation ProgramVeterans Administration/ DAVVA SORCC CNH Program
LOW-INCOMEAshland Emergency Food BankCommunity WorksHearts with a MissionHousing Authority of Jackson CountySalvation Army
CHILDREN, YOUTH & YOUNG ADULTSFamily Nurturing Center Magdalene HomeCASA of Jackson CountyBoys & Girls Club of the Rogue ValleyMaslow ProjectMediation WorksSouthern Oregon Child & Family Council
HeadstartRogue RetreatRogue Valley Family YMCAUnited Way of Jackson County
DISABILITIESDSACEaster Seals OregonJackson County DD ServicesLiving Opportunities, Inc.Phoenix CounselingRVCOG – Senior & Disability ServicesRogue RetreatSouthern Oregon GOODWILLThe ARC Jackson County
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey - Clientele
Varying clientele groups well-represented
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Transportation Role
Multiple roles - 28 respondents reporting some transportation function
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Transportation Role
Transportation information/ arranging role most common
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Transportation Role
Respondents are spending $s on transportation – operating or contracting
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Role by Type
Providers split between public and non-profits -more non-profit, non-provider agencies
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UNITED WE
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Public Transit/
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Transportation
Planning
Agency Survey - ProvidersServices directly operated –
12 Agencies directly operating; significant reliance
upon volunteers
Agency: City:# of
Vehicles
Department of Veterans Affairs White City
Family Nurturing Center - Outreach/Intake Medford 2
Hearts With A Mission Medford 1
Josephine Community Transit - JCT Grants Pass
Living Opportunities, Inc Medford 17
Salvation Army Hope House Medford 2
Southern Oregon Child and Family Council Head Start Central Point
Southern Oregon Goodwill Medford 5
Upper Rogue Community Center Shady Cove 6
Veteran's Administration White City
Veterans Administration - DAV White City 6
Wynwood Rogue Valley Medford 1
UNITED WE
RIDE Plan
Coordinated
Public Transit/
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Transportation
Planning
Agency Survey - ProvidersSubsidizing bus passes –
In addition to RVTD’s bus pass program with United Way and ACCESS, 8 other agencies are distributing RVTD bus pass or tokens.
Agency: City:# of
Vehicles
Community Works Medford
DD Services Medford
Family Nurturing Center - Outreach/Intake Medford 2
Jackson County DDS Medford
Living Opportunities, Inc Medford 17
Maslow Project Medford
Southern Oregon Goodwill Medford 5
VHA-White City, OR SORCC White City
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey - ProvidersContracting for transportation –
8 organizations procuring needed transportation via contract.
Agency: City:# of
Vehicles
Boys & Girls Clubs of the Rogue Valley Grants Pass 1
Community Works Medford
Department of Veterans Affairs White City
Jackson County DDS Medford
Rogue Retreat Medford 1
Rogue Valley Family YMCA Medford
RVCOG - Senior and Disability Services Central Point
Upper Rogue Community Center Shady Cove 6
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Themes in Unmet Needs
Breadth of unmet needs reported.
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Themes in Unmet Needs
Top-rated needs are individualized or beyond existing RVTD network.
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Themes in Unmet Needs
Reported needs differ somewhat by transportation role
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Themes in Unmet Needs
• Other reported needs –• Sunday service in White City and for vets in
residence at SCORCC (325)• Appointments and groups ending after 8 p.m.• Some dialysis trips• Route to Amy’s Kitchen and at shift changes• Consistent service to east end of Ashland• Groceries: twice monthly to Winco & Food 4 Less• Regional trips: Josephine County, Cave City, Gold
Hill, Grants Pass and Upper Rogue
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Barriers to Mobility
• For Vets • At VA, no lift-equipped vehicles • Not all can get to DAV pick-up points
• Other Barriers• Affordability – costs to riders; agencies limited
budgets for tokens & passes• Physical infrastructure and pedestrian safety in
getting to bus – crossing 4+ lanes of traffic• Inconvenience – time traveling, waiting for bus,
Valley Lift window of 15/30/45 minutes• RVTD schedules – early a.m., eves, Sundays
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Coordination Interests
Bus passes & information needs highest rated
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Coordination Interests
Second tier interests are also opportunities.
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey – Coordination Interests
• Collaborative county – Multiple informal relationships and arrangements around
transportation– Several formal contracts
Second tier interests are also opportunities.
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Agency Survey - Budgets
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Almost $300,000 in transportation funds
reported by 10 agencies
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Stakeholder Outreach Effort
UNITED WE
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Public Transit/
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Transportation
Planning
Who We’ve Talked ToStakeholders United Way RSVP La Clinica STEPS Ashland Food Bank VASORCC Housing Authority Rogue Community
College ACCESS
Metro Medical RV Medical Center Harry and David Goodwill Ashland Senior Center Call a Ride Program Maslow Program
UNITED WE
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Coordinated
Public Transit/
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Who We’ve Talked ToFocus Groups of Constituents La Clinica Clients Veterans DASIL Consumers WIC Program Participants (Mothers)* Medford Senior Center*
Key Themes from Interviews and Focus Groups
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Working RVTD providing excellent quality service during
the times when they operate Much appreciation for new Saturday and later evening
service High marks for bus operators, vehicles and reliability
Non-emergency medical transportation TransLInk Call a Ride - RSVP DAV
Services for Developmentally Disabled programs Highly collaborative social service community
working to meet many needs 211 Program is now live
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Needed Specific trip segments to increase transit
access to employment and education opportunities TIME:
• Early morning (e.g. Harry & David)• Evening (retail, restaurant, Industrial)• Sundays (retail)
PLACE: • Amy’s Kitchen, and other industrial work sites• Eagle Point• Grant’s Pass• Table Rock Campus
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Needed New services to north portion of RVTD
District Connect Central Point – White City – Eagle Point Growing affordable housing (New Housing
Authority Complex in White City) RCC Table Rock Campus Amy’s Kitchen/Industrial Areas Central Point La Clinica (Hammerick Rd) Wal-Mart in Eagle Point
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
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UNITED WE
RIDE Plan
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Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Needed Eagle Point
Wal-Mart Growing low income community Need to get to RCC campuses - Table Rock and
Medford STEPS program
UNITED WE
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Coordinated
Public Transit/
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Transportation
Planning
Key Themes: What is Needed Other unserved destinations within Medford
area East Medford (Spring Street/Springbrook
Extension area) Maple Terrace Housing Authority Complex
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Needed Ashland
Improved access to food bank in Ashland Mountain Meadows and other retirement
communities north-east of freeway Hospital East Main and north of there Better distribution of bus tokens purchased by
City of Ashland, availability of free passes provided by RVTD
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What’s Needed Unserved Pockets in rural areas
Gold Hill Shady Cove Applegate area
UNITED WE
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Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What’s Needed Regional Trips
Grant’s Pass for Jobs, Courts and RCC Lack of information about what is currently
available (Greyhound, Amtrak Thruway, other private carriers)
Affordability issues
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What is Needed Recreational Trips
Veterans – Saturday evenings, Sundays and Holidays
Disability Population – after 8 pm Older Adults - Churches, Community Concerts
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Themes: What’s Needed Enhanced Communications
Stakeholders not fully aware of services available (e.g. Saturday service)
Eligibility for specialized services not always well understood
Google Transit not well known
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What’s Needed Transit Affordability
Transit is a better value for lower income families than owning/maintaining a vehicle.
Lowest income populations struggle to pay fares and often run out of money before end of month.
Free ride program is very appreciated• 22 rides over 3 months is limiting.• Equity of free pass distribution – Medford only.
New one-transfer policy disliked by some riders.
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes: What’s Needed Built Environment
Better Pedestrian/Bicycle Access • Built environment is highly auto oriented • Not pedestrian friendly
Locating of human service and educational destinations relevant to transit
• Social Services• Housing Authority• RCC
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Key Themes Jobs Access – critical trip segments
Time and Place Central Point-White City-Eagle Point Connection Eagle Point Unserved pockets (within Medford) Ashland (unserved areas) Unserved Pockets (rural areas) Regional Trips Recreational Trips Enhanced Communications Transit Affordability Built Environment
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
RVTDServices and
Tiered Strategic Planning Direction
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
RVTD Transit Services RVTD Fixed Route
General public riders RVTD Valley Lift
Persons certified as ADA eligible for complementary paratransit
Trips within ¾ mile of fixed-route RVTD PLUS
Non-medical trips for DHS eligible riders; 1 ½ mile RVTD DD53 (new program)
Workshop/ employment trips for eligible riders Way To Go promoting alternatives to driving
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
RVTD’s Tiered Strategic Plan
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Available Public Transit
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Other Area Public Transit or Specialized Transportation Josephine Community Transit – Fixed Route
and Dial-a-Ride Klamath Shuttle & Southwest Point STF-Funded Programs
Upper Rogue Community Center (URCC) Living Opportunities, Ashland – Grants Pass RSVP Call A Ride mileage reimbursement
TransLINK OBSS [Oregon Brokerage System Software] Greyhound and Amtrak Thruway
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Discussion: Prioritize Needs Jobs Access – critical trip segments
Time and Place Unserved Times – Sunday, early, evening Central Point-White City-Eagle Point Connection Eagle Point Unserved pockets (within Medford) Ashland (unserved areas) Unserved Pockets (rural areas) Regional Trips Recreational Trips Enhanced Communications Transit Affordability Built Environment
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Coordination Opportunities
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities Coordinated Dispatching – Upper Rogue
Community Center Has increased utilization of transit resources
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UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities Opening of integrated HHS office downtown
Medford Distribution of free/subsidized bus passes Easy access from Front Street station Day Care opportunity?
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities Before/After Hours Work Access
Specialized Vanpool/Shuttle Drive Less Connect - ridesharing Shared Ride Subsidized Taxi Employer Participation
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities Information
Travel Training Stakeholder Training Google Transit Customized Information Mobility Manager for outreach
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities How to Service Unique Trips
Mileage Reimbursement to Volunteer Drivers• Outside RVTD Service Area• Individual/Unique Trips/Trip Chaining
Living Opportunities Vehicle Loan Program
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Opportunities Increase bicycle infrastructure
Larger bike racks on buses Bike lockers at bus stops Bike lanes and bikeways Bike share or bike donation programs
• Maslow• Veterans Admin
UNITED WE
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Coordinated
Public Transit/
Human Services
Transportation
Planning
Specific Coordination Opportunity Opportunity to connect Vets with jobs and
training Housing Authority Development in White City VA Rehab Program Employers (Harry and David) RCC Table Rock Campus Shuttle
Discussionof Opportunities
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UNITED WE
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Coordinated
Public Transit/
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Transportation
Planning
Potential Partners
Providers(3+ vehicles)
Volunteer Providers
Passes/ Reimbursement
RVTD Call a RideCommunity Works
Living Opportunities DAVDD Services
Upper Rogue Community Center
Family Nurturing Center - Outreach/Intake
Southern Oregon GoodwillJackson County DDS
VASORCCLiving Opportunities
7+ organizations with 1-2 vehicles used for specialized client base
Maslow Project
Southern Oregon Goodwill
VASORCC
Major Employers
UNITED WE
RIDE Plan
Coordinated
Public Transit/
Human Services
Transportation
Planning
Schedule Overview August and September
Agency Survey Conducting September interviews (9/17 to 9/21)
September 20th Workshop, Steering Committee Results of Community Input Strategies and Solutions
January Review Draft Plan Additional Public Input
April Adopt Final Coordination Plan
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