Status of The Car Wash Market

RYKO 1998 SUMMER SURVEYBob Burke & Wayne Smith

The Car Wash Market is Up!

• 90% Responded The Car Wash

Market Is Up!

• The Average Market Is Up 8%

• Last Year The Response Was up 6%

RYKO 1997 Summer Survey

The Car Wash Market is Up!

• 83% Responded The Car Wash

Market Is Up!

• The Average Market Is Up 8%

• Last Year The Response Was up 8%

RYKO 1998 Summer Survey

Menu Prices Are Up!• 96% Said Menu Prices In

Their Areas Are Up

RYKO 1997 Summer Survey

Menu Prices Are Up!• 83% Said Menu Prices In

Their Areas Are Up

RYKO 1998 Summer Survey

Monthly Revenue By Wash Type

T/F On Board Friction OnBoard

Conveyor$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

T/F On Board Friction OnBoard

ConveyorT/F Separate

Friction Separate

RYKO 1997 Summer Survey

+29%+18%

+12%

+15%

+11%

Monthly Revenue By Wash Type

T/F O

n Board

US 2001 O

B

T/F Separate D

ry

US 2001 T

P

Friction On

Board

SGX

S OB

Friction SeparateD

ry

SGX

S TP

Conveyor

$0$2,000$4,000$6,000$8,000$10,000$12,000$14,000

T/F O

n Board

US 2001 O

B

T/F Separate D

ry

US 2001 T

P

Friction On

Board

SGX

S OB

Friction SeparateD

ry

SGX

S TP

Conveyor

RYKO 1998 Summer Survey

Monthly Wash Counts By Wash Type

T/F on Board Friction OnBoard

Conveyor0500100015002000250030003500400045005000

T/F on Board Friction OnBoard

ConveyorT/F Separate Dry

Friction Separate Dry

1997 RYKO Summer Survey

+27%+4% +29%

+3%

+30%

Monthly Wash Counts By Wash Type

T/F on Board Friction OnBoard

Conveyor050010001500200025003000350040004500

T/F on Board Friction OnBoard

ConveyorT/F Separate Dry

Friction Separate Dry

1998 RYKO Summer Survey

-24%

Things Car Wash Operators Are Doing to Improve…..

• Better Signs and Menus• Pay At The Pump• Commissions• Promotions• New Equipment Options• Improving the

Appearance of the wash• Increase the Price• Brand Name Chemicals• Adding Fast Food

• Fleet Sales• Free With A Fill• Going Conveyorized• Better Maintenance• Going Touch Free• Tri-Foam Arches• Charge For The Wash• Going FoamBrite or Cloth• Cashier Training

RYKO 1997 Summer Survey

Things Car Wash Operators Are Doing to Improve…..

• Promotions• Better Signs and Menus• New Equipment Options• Increase the Price• commissions• Pay At the Pump• Charge For The Wash• Cashier Training• Fleet Sales

• Improving the Appearance of the Wash Free With A Fill

• Going Conveyorized• Better Maintenance• Going Touch Free• Tri-Foam Arches• Going FoamBrite or

Cloth• Adding Fast Food

RYKO 1998 Summer Survey

Car Wash Operators Biggest Concerns

• Reliability• Cost Of Operation• Quality of Clean• Damage• Equipment Price• Service• Speed• Customer Perception• Competition• Equipment Type

• Options• Revenue• Reclaim• Warranty• Appearance• Response Time• Equipment Life• Installation Costs

RYKO 1997 Summer Survey

Car Wash Operators Biggest Concerns

• Damage• Reliability• Cost of Operation• Quality of Clean• Equipment Price• Service• Speed• Customer Perception• Competition• Equipment Type

• Options• Revenue• Reclaim• Warranty• Appearance• Response Time• Equipment Life• Installation Costs

RYKO 1998 Summer Survey

At What Level Of Gasoline Volume Do You Recommend….

No Car Wash Friction Conveyor0

50000

100000

150000

200000

No Car Wash Friction ConveyorT/F SeparateDry

RYKO 1997 Summer Survey

Gallons Per Month

Wash Type

At What Level Of Gasoline Volume Do You Recommend….

No Car Wash Friction Conveyor020000400006000080000100000120000140000

No Car Wash Friction ConveyorT/F SeparateDry

RYKO 1998 Summer Survey

Gallons Per Month

Wash Type

What Is the Average “Cents” Per Wash by Equipment Type?

MonarchII

Voyager II Conveyor$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

MonarchII

Voyager II Conveyor

CentsPer Wash

Equipment Type

RYKO 1997 Summer Survey

What Is the Average “Cents” Per Wash by Equipment Type?

Monarch II US 2001 Voyager II SoftGloss Conveyor$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

$0.80

Monarch II US 2001 Voyager II SoftGloss Conveyor

CentsPer Wash

Equipment Type

RYKO 1998 Summer Survey

...Expect a 23% Increase When Adding Pay At The Pump

• Average Response was

23% Increase

• 47% Of Car Wash Sites

have Pay At The Pump

RYKO 1997 Summer Survey

...Expect a 25% Increase When Adding Pay At The Pump

• Average Response was

25% Increase

• 58% Of Car Wash Sites

have Pay At The Pump

RYKO 1998 Summer Survey

Do Long Lines Affect Revenue?

76%24%

YesNo

RYKO 1997 Summer Survey

Do Long Lines Affect Revenue?

90%

10%

YesNo

RYKO 1998 Summer Survey

Charge For Wash Market?

90%

10% YesNo

RYKO 1977 Summer Survey

1996 Response was 89%

90% Charge For The Wash

Charge For Wash Market?

13%

87%

YesNo

RYKO 1998 Summer Survey

1997 Response was 90%

87% Charge For The Wash

Are Operators Looking For Greater Speed?

92%

8%

Yes No

RYKO 1997 Summer Survey

Are Operators Looking For Greater Speed?

93%

Yes No

7%

RYKO 1998 Summer Survey

Average Car Wash Menu Prices

Monarch II Voyager II Conveyor0

1

2

3

4

5

6

Monarch II Voyager II Conveyor

GoodBetterBest

1997 RYKO Summer Survey

Average Car Wash Menu Prices

Monarch II Voyager II SoftGlossXS

Conveyor0

1

2

3

4

5

6

7

Monarch II Voyager II SoftGlossXS

Conveyor

GoodBetterBest

1998 RYKO Summer Survey

Are Industry Sales Increasing?

100%

0% YesNo

12% UP

1996 Response was up 16%

RYKO 1997 Summer Survey

Are Industry Sales Increasing?

YesNo

15%

85%

85% UP

1997 Response was up 12% RYKO 1998 Summer Survey

Are Equipment Prices Increasing?

19%

81%

Yes

No

1996 Response was 84% Yes

RYKO 1997 Summer Survey

Are Equipment Prices Increasing?

91%

9%

Yes No

1997 Response was 81% Yes

RYKO 1998 Summer Survey

Is Competition Getting Stronger?

100%

0% Yes

No

100%

1996 response was 100%

RYKO 1997 Summer Survey

Is Competition Getting Stronger?10%

90%

Yes

No

90%

1997 response was 100%

RYKO 1998 Summer Survey

Thank You!

RYKO 1998 Summer Sales MeetingBob Burke & Wayne Smith