status - all measures - frankston.vic.gov.au · secure state government support for timely...

Status - All Measures

37

12

33 3 11

86

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70%

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Priority Actions Indicators Key Strategic Activities

On Track

Recoverable

Off Track

Not yet available

Status - by Outcome

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27

9

1

42

32

10

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Planned City Liveable City Sustainable City

On Track

Recoverable

Off Track

Not yet available

Status - Liveable City

19

7

112

11 10%

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20%

30%

40%

50%

60%

70%

80%

90%

100%


On Track

Recoverable

Off Track

Not yet available

Status - Sustainable City

6

3

1 11

5

4

0%

20%

40%

60%

80%

100%

120%


0

1

2

3

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On Track

Recoverable

Off Track

Not yet available

Status - Planned City

12

2 21

21

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30%

40%

50%

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70%

80%

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On Track

Recoverable

Off Track

Not yet available

Status - All Outcomes

52

70

15

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40%

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80%

On Track Recoverable Off Track Not yet available

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1.1

1.2

1.3

PROGRESS

1.1.1. On Track

1.1.2. On Track

1.1.3. Recoverable

1.1.4. On Track

1.1.5. On Track

1.1.6. On Track

1.2.1. On Track

1.2.2. On Track

1.2.3. On Track

1.2.4. On Track

1.3.1. On Track

1.3.2. On Track

1.3.3. On Track

* Denotes Key Strategic Activity

FREQUENCY TARGET ACTUAL STATUS

Annual ≥ 36,800 36,631 Not yet available

Annual ≥ $16M $79,000 On Track

Annual ≥ 0% 0% Not yet available

Quarterly/Annual ≥ 550 772 On Track


MEASURE TARGET ACTUAL YTD STATUS

Jobs in Frankston City ≥ 36,800 36,631 Not yet available

Government Grants ($) received for Capital Work Infrastructure

≥ $16M $79,000 On Track

New dwellings in Frankston City ≥ 550 772 On Track

Improve car parking in the city centre

Develop an urban design policy to guide assessment of proposed developments and deliver quality design outcomes

Secure State Government support for timely redevelopment of the Rail/Transit interchange and Baxter rail line

Advocate for increased frequency and negotiate new and extended (including radial) bus routes to improve access to jobs, goods and services

Frequency of bus (public transport) services Data not yet available

Council is pursuing i) the State Government to bring forward the business case for the electrification and duplication for rail from Frankston to Baxter and ii) the Federal Government to bring forward the roll out of the National Broadband Network to the Carrum Downs and Seaford Industrial Precinct to maximise these areas competitive advantage.

Implementation of the investment prospectus including working with the Planning Department to streamline and fastrack planning decisions. The 2013 Business Grants program to attract and support businesses to establish and grow in Frankston is underway.

Government (Federal and State) grants received for Capital Works infrastructure *

LONG TERM COMMUNITY OUTCOME:1. PLANNED CITY FOR FUTURE GROWTH

PERFORMANCE REPORTPERIOD ENDING: Quarter September 2013

STRATEGIES:

Executive Summary – General Manager DevelopmentProjects are generally on track at this stage. There are some concerns by the community and Counci l regarding the complications of the Housing Strate gy and New Residential Zones. Additional consultati on with the community may be required on the Strate gy.

Work with other tiers of Government, industry and business to create more jobs and job skills in Frankston

Enhance transport connectivity

Review the Municipal Strategic Statements [MSS#], also known as the Local Planning Scheme to accommodate future population growth

Attract and promote more industry, mall business and large employers into Frankston City to grow more jobs.*

Adopt a Structure Plan that facilitates development of the city as a regional hub for business, higher density residential development, education, health and the arts

Work with the Tourism Board to enhance and promote Frankston as a prime tourist destination

Not yet available

RecoverableOff Track

COUNCIL PLAN PRIORITY ACTIONS PROGRESS TO DATE

Pursue State and Federal transport and digital infrastructure grants to support Frankston City's priorities *

Develop an Open Space Strategy and Foreshore Management Plan to protect and enhance Frankston’s natural assets including the foreshore, parks and reserves and open spaces

INDICATORS COMMENTS

Legend:On Track

Consultation is complete including ward meetings, an online survey and information and feedback sessions where 5000+ owners/occupiers within Frankston's Central Activities Area were invited.The Strategy will be reported to Council in December/January for adoption with the inclusion of any required changes from the community.

The development of a Destination Management Plan for the region continues including prioirtising actions to strengthen Frankston's position as a destination within the region, development of a regional events strategy and strengthening our attraction as a conference destination.

Planning is occurring for the 2014 Business Coaching Progam. Industry development for the region's tourism sector is underway including training to assist the industry to better leverage the use and power of social media.

The Open Space Strategy is being developed in three parts: Strategic Directions is complete waiting for review by Council. Future Directions & Action Plan and Technical Report are in development. The Foreshore Management Plan draft business case has been developed and has been provided to Management for review.

Council is pursuing the State Government to bring forward the business case for the electrification and duplication of the rail-line from Franskton to Baxter Work has commenced with the State Government to plan and design the Frankston Station upgrade works funded from the $13.8 million State Government grant.

Officers are working with the Department of Transport Planning and Local Infrastructure to include improved bus services as part of the Frankston Transit Interchange redevelopment works.

Following Council's Notice of Motion (OM244), the CEO has written to the Minister for Public Transport and Roads requesting a meeting to discuss strategic transportation issues in Frankston which include Overton Road.

The Parking Precinct Plan for Frankston’s Central Activity Area is underway, due for completion in May 2014. A progress report was provided to Council in August 2013 which costed and prioritised various opportunities to provide additional parking within the Central Activities Area.

Council currently has graduate placements and is actively investigating opportunities for volunteers across the organisation.

Facilitate work experience, tertiary placements and volunteering opportunities organisation wide across Council to enhance employability and wellbeing

Advocate for State Government investment in safe rail / road crossings (grade separation) to reduce traffic hazards and delays at Overton Road

Design guidelines for the non commercial areas within the Frankston Activities Area boundaries are under development to inform the planning controls needed to achieve quality design outcomes. Consultants have been engaged with project delivery expected in December 2013.

Advocate for improved course diversity at local education institutions and pathways into industry and business

Funds received to date are $61,000 from Federal and $19,000 from State Governments. A significant amount of the grant funding will be received during the year for the Regional Aquatic Centre.

COMMENTS

This is a Census figure with most recent data indicating the number of jobs being 36,361.

New dwellings in Frankston City *

Pursue State and Federal transport and digital infrastructure grants to support Frankston City's priorities

Attract and promote more industry, small business and large employers into Frankston City to grow more jobs

KEY STRATEGIC ACTIVITIES

Work with State Government and local communities to accommodate more adaptable, affordable and accessible housing that meets individual needs over time (and ageing in place) *

Consultation on the Housing Startegy is complete and included ward meetings, an online survey and information and feedback sessions.The Strategy and proposed planning controls were adopted at the 16 September 2013 meeting. The strategy will now be incorporated into the Municipal Strategic Statement.

Jobs in Frankston City *

Work with State Government and local communities to accommodate more adaptable, affordable and accessible housing that meets individual needs over time (and ageing in place) *

This value is based on new units and houses built. At the 24 June 2013 Council Meeting it was resolved to undertake public notification on the Housing Strategy. Consultation to date has included a public meeting at the Mechanics Institute and three Ward Meetings.

This is a Census figure with most recent data indicating the number of jobs being 36,361.

Funds received to date are $61,000 from Federal and $19,000 from State Governments. A significant amount of the grant funding will be received during the year for the Aquatic Centre.

This value is based on the number of new units and houses built in the municipality.

2.1

2.2

2.3

2.4

PROGRESS

2.1.1. On Track

2.1.2. On Track

2.1.3. On Track

2.1.4. On Track

2.2.1. On Track

2.2.2. On Track

2.2.3. On Track

2.2.4. On Track

2.2.5. On Track

2.2.6. On Track

2.3.1. On Track

2.3.2. On Track

2.3.3. On Track

2.3.4. On Track

2.4.1. On Track

2.4.2. On track

2.4.3. On Track

2.4.4. On Track

2.4.5. On Track

2.4.6. Recoverable


On TrackRecoverableOff Track

STRATEGIES:

Activate the city centre and encourage more housing, leisure and retail options

Improve the health and wellbeing of residents

Executive Summary – General Manager CommunitiesFocus on improving the activation and presentation of the city is progressing well with additional fun ds expected as a result of election promises around Closed Circuit Television Network (CCTV), Langwarr in Men's Shed and Seaford Community Centre. A range of high level plans including Council Plan, Community Plan, Heal th and Wellbeing Plan and Early Years Plans have or continue to be on target.

Significant work to establish community views about the liveability of the city have been presented an d adopted by Council. These views will help curren t and future Councils' decision-making over the nex t four years. Priorities and services previously highlighted as i mportant are on track and progressing well for the first quarter of this financial year. Annual indic ator results are not yet available, however systems for collecting and reporting the dates are in place.

Legend:

Improve the municipality's safety, image and pride

Engage the Community in shaping the services and future of the city and their local areas

LONG TERM COMMUNITY OUTCOME:2. A LIVEABLE CITY


Attract more mixed use development in the city centre *Wells Street "StreetLife" program implemention includes new banners, the Regional Farmers Market and media campaign. The Splash Card continues to promote city centre activity. 2013/4 Business Grant program has commenced. The Development Investment campaign and development approval facilitation continues.

Stimulate increased activity in the city centre through events and entertainmentProgress is continuing with the trial Regional Farmers Market in Wells Street, Frankston. The first few weeks have been extremely well received by customers and businesses. Planning is now underway as to the future of the market.

Improve the street front amenity and appeal of the city centre through design, landscaping and quality street furniture

The draft Streetscape Strategy was presented to Council on 27 May 2013. With some minor modifications it is being utilised in the Wells, Thompson and Keys Street upgrade works, that are currently in design development for construction in 2015.

Work closely with developers and key land owners to orientate the City Centre towards the beach and activate the Kananook Creek area

The Kananook Creek Boulevard public realm adjacent to the South East Water (SEW) new headquarters needs to be upgraded as a result of the new building. A revised design was presented to Council in July, Officers are currently working with SEW to resolve costs and funding for the project to report back to Council for further direction.

Promote the natural attributes and family friendly lifestyle qualities of Frankston locally, nationally and internationally

The development of a Destination Management Plan for the region continues including prioirtising actions to strengthen Frankston's position as a destination within the region, development of a regional events strategy and strengthening our attraction as a conference destination.

Seek sector and government support for a purpose built hub for clients experiencing drug and alcohol addiction

A major forum of stakeholders was held on 29 August 2013 to examine relevant statistics and opportunities for new infrastructure to better accommodate mental health, drug and alcohol services. The second forum is scheduled 31 October 2013 to progress next steps.

Manage the CCTV network and work with Police to improve safety and reduce anti social behaviour

Frankston City Council continues to seek funding to improve the existing Closed Circuit Television network and future development initaitives. Advocacy for greater proactive use of the system continues with Victoria Police. Concept planning with Victoria Police is underway to develop greater CCTV networks, lighting and safety features around the Kananook Creek area.

Improve the cleanliness and presentation of the city and local areas The One Stop Squad continues to ensure shopping areas are well presented. A new local law is focusing on collection of abandoned shopping trolleys and a continued effort on unsightly and dilapidated properties. In addition, graffiti education continues to be run in schools and grants funded community based anti-graffiti projects are occuring in local areas.

Reduce graffiti in Frankston CityThe review of all service programs is well underway including investigating options for improved management of graffitti removal and providing a more economical and customer focused service delivery across all operational areas.

Allocate a dedicated Local Laws officer to local areas to better address non-compliant behaviourMuniciple Areas of Responsibility (MAR) have been established. The first Community Drop In Clinics has been established in Frankston North and commences operation early October.

The Road Management Plan Review was endorsed by Council in June 2013. A separate legislated process will need to be undertaken to implement the adopted service standards as detailed in the June 2013 Review. Work will commence in early 2014.

Develop appropriate multi-use agreements for Council owned facilitiesA review of all exisiting Leases and Licences has commenced. A compilation of key terms of all agreements is well advanced as a prerequisite to making informed decisions on future policy directions.

Adopt a four year Health and Wellbeing Plan that also encompasses awareness of a diverse society

The Draft Health and Wellbeing Plan will be presented to Council in October 2013 for adoption following public exhibition. Targeted consultation with people with disabilities and multicultural communities has ensured the inclusion of actions to raise awareness of Frankston's diverse community.

Achieve the community plan and local area community plansThe Draft Community Plan was endorsed in August by Council for public exhibition. Local Area Community Plans are established in all areas with reviews taking place in Carrum Downs/Skye/Sandhurst in November.

Increase participation in 0 -12 years health, education and care services to enable all young people to fulfill their potential

Child and Family Plan (formerly called the Municipal Early Years Plan) consultations and workshops now complete with writing up of the new plan, now in progress. Construction commenced on Carrum Downs Child and Family Centre. New Kindergarten Enrolment Process for the 2015 kindergarten year has now been posted on the Council website.

Increase community participation in leisure activities including libraries, arts and culture *Community participation is strong with over 183,000 people participating in Arts and Libraries events. Many more will be involved in festivals and events over the spring and summer period.

Support positive ageing and independent living including activity and service supportOngoing changes in the Aged Care Sector are being monitored as a result of Commonwealth Government reforms. Planning and delivery of planned projects/activities/service delivery is on target.

Improve access to healthy food through health promotion, monitoring of food premises and working with local groups such as the Frankston Food Access Network

The Food Security Framework Draft Action Plan will be presented to a briefing of Councillors. The Draft Action Plan, developed following a program of community consultation, includes actions that will be undertaken across Council to help mitigate the health, social and economic impacts of food insecurity.

Not yet available


Expand Council and the community’s involvement in planning priorities to support community based projects *

Community engagement service standards are currently being developed as part of the Community Development Best Value Review. The aim is to support cross-Council engagement approaches through a consistent and guided approach. A local area planning approach has been adopted by Council.

Work with the community to establish agreed standards for infrastructure that will meet current and future service needs

Work with people (12 - 25 years) in local areas to support their development and access to services

The six neighbourhood youth sites continue to deliver a variety of programs to their local communities. School Holiday activites held in July were very well attended. The new Grade 5 and Grade 6 Monday drop in at each of the six Youth Hangouts are now successfully building higher utilisation.


Annual ≥ 86.5% 0 Not yet available

Annual≥ 89%

(DPCD index score 63)0.0% On Track

Annual≥ 63%

(DPCD index score 52)0 On Track

Annual≥ 73%

(DPCD index score 58)0.0% On Track

Annual ≥ 23,500 0 On Track

Annual ≥ 7,300 0 Recoverable

Annual ≥ 4,500 0 On Track

Annual ≥ 20 0 On Track

Annual > 113 0 On Track

Quarterly ≥ 232,500 166310 Recoverable



Occupancy rate in the city centre ≥ 86.5% 0.0% Not yet available

Satisfaction with Council's consultation and engagement

≥ 73% (DPCD index score 58)

0.0% On Track

Attendance numbers at events, attractions, the Libraries and Frankston Arts Centre

≥ 232,500 166310 Recoverable

Safety in Frankston City

Overall image of Frankston City

INDICATORS

Occupancy rate in the city centre * An occupancy audit is undertaken in January each year.

In the 2013 Community Satisfaction Survey the result for safety in Frankston City was a DPCD index score of 55 (note, a percentage result was not available). The 2014 results will be available in May 2014.

In the 2013 Community Satisfaction Survey the overall image of Frankston City was a result of 93% with respondents rating it as very good, good or average. The 2014 results will be available in May 2014.

COMMENTS

5,871 donated volunteer hours for period July to September 2013. New volunteering programs under development which will further increase these hours in the future.

Council's consultation and engagement *In the 2013 Community Satisfaction Survey Council's consultation and engagement result was 74% with respondents rating it as very good, good or average. The 2014 results will be available in May 2014.

Active ageing volunteer hours

Visitor Information Centre volunteer hoursYear to date total is 1,043 hours;(July 376 hours, August 364 hours, September 303 hours)

Library volunteer hoursTotal for the year to date is 1752 hours. Some library volunteers have started paid work so donated hours have slightly declined for the first quarter of the year but will increase over the coming months.

Sporting ClubsThere are 103 sporting clubs and 10 Scouts and Guide groups currently managed by the Facilities and Leisure Team.

Volunteer Service Clubs

Eight Rotary Clubs and three Lions Clubs represent the Municipaility's Volunteer Service Clubs that are working with Council. A quarterly letter informs groups/clubs about Council projects and initiatives they can support or participate in.

KEY STRATEGIC ACTIVITIES COMMENTS

Attract more mixed use development in the city centre An occupancy audit is undertaken in January of each year.

Attendance numbers at events, attractions, the Libraries and Frankston Arts Centre

Attendance levels at events and attractions to date;Library events attendance: 105,646Frankston Arts Centre attendance: 60,664Major events attendance: no other festivals or events have been held

Increase community participation in leisure activities including: libraries, arts and culture

Attendance levels at events and attractions to date;Library events attendance: 105,646Frankston Arts Centre attendance: 60,664Major events attendance: no other festivals or events have been held

Expand Council and the community’s involvement in planning priorities to support community based projects

In the 2013 Community Satisfaction Survey, Council's consultation and engagement result was 74% with respondents rating it as very good, good or average. The 2014 results will be available in May 2014.

3.1

3.2

3.3

PROGRESS

3.1.1. Not yet available

3.1.2. On Track

3.2.1 On Track

3.2.2 Recoverable

3.2.3 On Track

3.3.1 On Track

3.3.2 On Track

3.3.3 On Track



Quarterly ≥ 83% 75% Recoverable

Annual ≥ 80% 0% Not yet available

Annual < 7.9kg 0 Not yet available

Annual < 6,762T 0 Not yet available

Annual n/a 0 On Track

Annual 1.5 : 1 0 Not yet available

Annual ($0.5M) 0 Not yet available

Annual≥ 86%

(DPCD index score 61)89% On Track

Annual≥ 89%

(DPCD index score 62)93% On Track



Capital Works program delivered on schedule and within budget

>80% 0% Not yet available

Household waste to landfill per household per week

<7.9kg 0 Not yet available

Underlying operating result deficit/(surplus) ($0.5M) 0 Not yet available

Council's liquidity (ability to pay liabilities within one year)

1.5 : 1 0 Not yet available

Build a local community culture of good stewardship of the environment

Ensure good governance and management of Council resources

Executive Summary – General Manager Corporate/Asset sProgress on key projects is satisfactory, with cons truction of the Regional Aquatic Centre scheduled f or completion in mid 2014, Carrum Downs Child and F amily Centre on track and both the Frankston Park n ew function centre and the new refurbishment Yacht Club are at planning stage. Council continues to work towards r educing waste to landfill through various programs, however there is a delay in the development of the Native Vegetation Study. The adoption of the Long Term Fin ancial Plan and Annual Budget are critical to the f inancial sustainability of the organisation and pro vide a strong platform for the delivery of services and capital projects. Council has received a positive result from the Com munity Satisfaction Survey, with a highlight being for the performance of Council (93%) and Direction (89%), both well above the State average.Overall, achievement against this Long Term Communi ty Outcome is on target.

Legend:

LONG TERM COMMUNITY OUTCOME:3. A SUSTAINABLE CITY


STRATEGIES:

Plan, build, maintain and retire infrastructure to meet the needs of the city and its residents


On TrackRecoverableOff TrackNot yet available

Identify and reduce the financial shortfall for maintenance of infrastructure to ensure service standards are maintained

Undertake a review of the amended service standards as detailed in the Road Management Review and identify if there are any gaps in the maintenance requirements. This project has not commenced as yet, however work is continuing of the implementation on the Asset Management Information System which will provide access to broad ranges of data to underpin this work.

Deliver key infrastructure projects on schedule and within budget (Capital Works Program) adopted by Council for 2013-2017, such as:Frankston Regional Aquatic Centre 2014-2015, Carrum Downs Early Learning Centre 2013-2014, Frankston Yacht Club 2015-2016, Frankston Park 2014-2015, Kananook Boulevard 2014-2015 *

The Regional Aquatic Centre is 33% complete, Carrum Downs Child and Family Centre due for completion in December 2013. Frankston Yacht Club is proceeding for planning application in November 2013. Frankston Park is on track to commence construction in June 2014. Kananook Creek Boulevard works adjacent to South East Water development in design phase.

Educate industry and residents to reduce energy and water use and waste to landfill *

Education programs have been run with schools and residents on energy and "Sustainable Homes". The Halve Our Waste program, launched in July, will recruit 1000 residents to reduce food waste. The Solar Bulk Buy program is being reshaped to deal with risk issues. Councillors are to be briefed in October on the Carbon Neutral Action Plan targets and options.

Protect and maintain key natural assets (e.g. parks and reserves) owned by Council

A review of the 2006 Native Vegetation Study is likely to be delayed due to funding constraints. A revised scope of works and a request for additional funding is being prepared for submission. Councillors will be briefed on the Downs Estate Master Plan in October 2013, and later on the Fauna Linkages Study. A project plan for the development of the Biodiversity Action Plan has been prepared.

Determine a long term Waste Management solution, including: a Waste Recycling CentreProject planning has commenced for conducting a review of the Waste Minimisation and Management Strategy. Planning is underway for options for a potential Transfer and Recycling Facility ishould Council endorse this direction. A briefing of Councillors will be held in October 2013.

Ensure the organisation is financially sustainable *Council adopted the 2013/14 - 2017/18 Long Term Financial Plan on 24 July 2013. This represents a sound and comprehensive financial framework on which Frankston City Council can base its financial decision-making over the coming five year period and enhances the long term financial sustainability of this Council.

Implement a schedule of reviews of services, policies and protocols to ensure good governance Service reviews are underway, with a key review of the Frankston Arts Centre just commenced. A Good Governance Framework will be reported to Council in December, while the Councillor Code of Conduct goes to Council for adoption on 18 October 2013.

Continue to build organisational capability and a customer service cultureKey areas of service delivery are being monitored to ensure optimal delivery of services. A review of the Customer Service function is underway with a view towards establising a higher level of enquiry resolution at first point of contact. The Human Resources Department is currently reviewing the overall learning and development program.

Data not yet available

INDICATORS COMMENTS

Capital Works program delivered

Household waste to landfill per household per week

After the first quarter 75% of the forecast expenditure committed.

Capital Works projects delivered on schedule and within +/- 5% approved budget



In September, Council resolved to participate in a regional green organics disposal contract which forms a key pillar in underpinning a sustainable and long term waste management solution.

Council's Greenhouse gas emissions

Adopt a long term waste management solution

Council's liquidity (ability to pay liabilities within 1yr)Data not yet available. Initial forecasts indicate that Council will achieve or better the target result.

Overall direction of Council

Overall Council direction was a markedly improved result of 89% in 2013, against 86% in 2012 . Residents rated Council as very good, good or average in the Community Satisfaction Survey, coordinated by the Department of Transport, Planning and Local Infrastructure.

Underlying operating result deficit/(surplus)Data not yet available. Initial forecasts indicate that Council will achieve or better the target result.

KEY STRATEGIC ACTIVITIES COMMENTS

Overall performance of Council

Overall Council performance was rated at 93% in 2013, against 89% in 2012. Residents rated Council as very good, good or average in the Community Satisfaction Survey, coordinated by the Department of Transport, Planning and Local Infrastructure.

Educate industry and residents on ways to reduce waste to landfill and energy and water usage

Data not yet available.

Deliver key infrastructure projects (Capital Works Program) adopted by Council for 2013-2017

Data not yet available.

Ensure the organisation is financially sustainable September Quarter results not yet available.

Ensure the organisation is financially sustainable September Quarter results not yet available.

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