statement of deficiencies and plan of correction document... · 2017-06-12 · health and safety...
TRANSCRIPT
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1llf ORNIA 111AL 111 ND I IUMN SUVICES l FNCY
1)1PRTMFNT OF lUBLIC HFlTI I
S ff IEMEN r Ot DffHJEN11fs IX1) lROVIDEtllSIJlll1HiCLI ~1) MUI I lPLE CUNS 111JC rlltJN J) ~ fE SlRVlt ND lLNI ltJImiddot cu1lt1ltEC I ION ltJEN I IFICfll)N fJIJMBfHmiddot
--rXCOMPLEfUl
A BIii DINlJ ------------050150
1------------------------~------_________________________ H IJ1NG
--------101212011
NNVH 01 fHOIJFH Ot~ SUPfll lt--H S llltH f MlllRlcSi Cl I Y ~ r1 ff LIP CODE
Sierra Novada Memorial flospital 155 Glasson Way Grass Valrey CA 95945-5723 NEVJDA COUNTY
1--------------middot------------------middot-------------------------------~----~ (X~i ID SIIMMARY S fA fEMENT OF DI FICIENCIES
PHt-FIX (11CH DEFICIENCY MUS f BE PR[CEEOED BY FULL 1
fG iltLGlllA fORY ltlR LSC IDENTIFYING INFORMAflON)
nie following reflects t11e findings of the Depariment of Public Health during a cornplaintbreact1 event visit
Complaint Intake Nurnber CA00282653 - Substantiated
Hepresenting the Oepirtment of Public Health Surveyor ID 26611 HFEN
rile inspection was limited to the specific facility event investigated and does not represent the findings of a full mspection of the facility
Health and Safety Code Section 128015(a) A
clinic health facility home health agency or hospice licensed pursuant to Section 1204 150 1725 or 1745 shall prevent unlawful or unauthorized access to and use or disclosure cJf
patients medical information as defined 111 subdivision (g) of Section 5605 of the Civil Code and consistent with Section 130203 The department after 1nvostigat1on may ass)SS an administrative penalty for a v1olat1on of this section of up to twenty-five thousand dollars ($25000) per patient whose medical information was unlawfully or without authorfzation accessed used or disclosed and up to seventeen thousand five i1uncired dollars ($11500) per subsequent occurrence of unlawful or unauthorized access use or disclosure of that patients medical information
for purposes of the 1nvesti(Jat1on the department shall consider the clinics l1ealth facilitys agencys or hospices history of compliance with
I Ill
p~~~t II lROVlllcHS flN ltgtf 1tJHREC IIUN (XS)
EACH Cltl11HcC 11llmiddot IC I lrJN SI lOULO BE CROSSmiddot COMPI urR~fflll-NCHl I U I HI ~PPlltOPHIAI [ (J[lICl[NCY) 1)lfl
I
Thl SilI rn Nlvada lvkmorial Hnpital (llJ2211
(SNMll1 Mldiral Exlltlllh (i1111111illll1lt lllld tlw rlportabk prilaly hrlmiddotaih
i
lkn1 wa Llll to Ph) ilmiddotia11 B I rom lhlmiddot mn1 111t lull 111 S1all rlquirinmicro lltyician B lo
c11111plll thl Pri 1middotacy and Dala Sllmiddoturity
training hy I ktlt lwr 7 2011
vkm11 11a slnt t SNl111 C0
llntrallltd )ltJ22111
Pliv1middotia11 fro111 thmiddot ( hilI or tlw ivktlicalStart rcqui1i11micro middotmpktion ol the 2011 Pnvamiddoty and Data Sllllltly t1aining by
I )llclllhlI I 20 I l
Mcmiddotnu1 va lllt llbull all Medical Stan llllt 7 I kn1hcmiddotr ln1111 lhLmiddot ChilI ol ll1Lmiddot ikd1lmiddotal t1II tlmiddotgmlilll lhlmiddot rnpon1hili1y ol lhmiddot
phv1Llltill~ lo protllI pat1middotll i11furma1w11 wlmiddoturdinmicro lll I kallh Saki) ( middotudcmiddot imiddotv1i11n ~X015 and I 021H
lhy1middot1a11 B n1111pklcd lhl 111 acmiddotgt and IWll11
I gtala Slmiddotmiddotu1 ii) liai11ing
lnlical Staff llial) and Data nmiddot111il 12llI
1r1in111) lmiddott1111pktld
tllrnd u)111plct1tgtt1 11 lhLmiddot Dig1111- lkalth 1111 aLmiddoty and I lata Slnll ii Rcf1middotkr 11a111inmicro i rmiddotqumd forconl1Lmiddot1cdpllvilmiddot1a11 h ifa~ 1middot nl cmiddotadi )iar
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II
vent IDmiddotOQ0711 61282013 10A4 30AM
LAU ORA r()RY DRfC fORS OR lf~ltlVIDlWSUPPLllR REPHfSEN f A fllES SIGN fJRE flflE (X6) DAT I j J
i
Gy s1ynlngth1s document --HH acknowedg111y receipt of the entire c1tatmn packet f~1 tiuu 4
Any defa1ency s-taternent enJng wiH1 -Hi asertsk (bull) denotes a deficiency which Hie inshtution may br txlttJsed froin correclnfJ providing it is determined
that othr sfeyuaros provide sutfoent protection ta l11i patents Except for nursinltJ homes the ftndinys above are discosable JO days folluwltng the dat3
or su1vrl-y whettier or nut a piJn of correct1on 1s provided For nursmg l1crnes u-bulle above tindmgs and plans of coirection arbull 1118cla$dbi1 14 11ays followug
th~ date the~~ Uocuments ire mwJe Jv-Jdt1Hf~ tu tl1e fac11ity f ijencencies are cited dn amicroproved plrrn uf cmrettion s requisite to c-0ntu1ud program
pa1hctpahon
CALIFORN1A HEAL rtl AND HUMAN SERVICES AGENCY
DEPARTMENT OF PUBLIC HEAL TH
STATEMENT OF DEFICIENCIES (Xl) PROVIOERISUPPllERICLIA (X2) MUI TIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IOENTIFICArlON NUMBER COMPLETED
A BUlOING
060150 8 WING 101212011
NAME Of PROVIDER OR SUPPLIER STREET ADDRESS CITY STATE ZIP CODE
Sierra Nevada Memorial Hospital 156 Glasson Way Grass Valley CA 95945-6723 NEVADA COUNTY
(X4)10 SUMMAHY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUS r BE PRECEEDED BY FULL
TAG REGULATORY OR LSC IDENTIFYING INFORMATION)
this section and other related state and federal statutes and regulations the extent to which the racillty detected violations and took preventative action to immediately correct and prevent past violations from recurring and factors outside its control that restricted the facilitys ability to comply wilh this section The department shall have run discretion to consider all factors when determining the amount of an administrative penalty pursuant to this section
A001 Informed Medical Breach
Health and Safety Code Section 128015 (b)(2) A clinic health facility agency or hospice shall also report any unlawful or unauthorized access to or use or disclosure of a patients medical information to the affected patient or the patients representative at the last known address no later than five business days after the unlawful or unauthorized access use or disclosure has been
1
detected by the clinic health facility agency or hospice
I The CDPH verified that the facility Informed the affected patient(s) or the patients representative(s) or the unlawful or unauthorized access use or disclosure of the patients medical information
Based on interview and record review the facility railed to ensure that Patient 1s medical information was kept confidential This failure affected Patient
1s right to confidentiality and could result in unintended adverse consequences for Patient 1
ID PROVIDERS PLAN OF CORRECTION (XS) PREFIX (EACH CORRECflVE ACTION SHOULD BE CROSSshy COMPLETE
TAG REFERENCED TO THE APPROPRIATE DEFICIENCY) DATE
Medical Staff Members are responsible to abide by Medical Staff Bylaws Rules and Regulations and all other lawful standards policies rules of the Medical Staff as well as middot those Hospital policies required by state or federal law or by the standards of national accrediting organizations such as Joint Corrunission (or equivalent at the discretion of the Medical Executive Committee)
SNMH Medical Staff Bylaws include routine monitoring and evaluation and corrective action to be taken for physicians The Medical Executive Committee and peer review committees are responsible for carrying out delegated review and quality management functions They may counsel educate issue letters of warning or censure or institute retrospective or concurrent monitoring in the course ofcarrying out their duties without initiating formal corrective action Comments suggestions and warnings may be issued orally or in writing The Practitioner shall be given an opportunity to meet with the Medical Executive Corrunittee or the peer review committee Any informal actions monitoring or counseling shall be documented in the Practitioners file
Medical Executive Committee approval is not required for such actions although the actions shall be reported to the MEC
I
I
I 6282013 104430AMEvent 1DOQ0711
Page ZoHStale-2587
__ _
CLlftlfltNII HtAl II I NI 11 llJWW SUltVll1bull$ AGLNCY OFPU rM IN r 1)1 I IJl31 r I tFAI IH
) f JrtfN Cltlt n n middothtF ibull -shy -rX1I1bullf~ lrU1bull1bull11elllt VI N U OI ~11 1 bull t bullHto t t lfl lfll I ru tMloJtl IW1111l
OSOi SO
cn111jlJl lltt middot middotl1111-~--------- -- - - _ sumiddot ~ lH - l l u-At _ y-- shyltlli1 E1~1gt
II lit IIU)1Nlt
[ 11 102112011 - --~- - shy
~1 1LEI l 5S urmiddot 1bull Ill 111Jf
16$ Cluscn Way lis Vlllcy Cl 9SWS )23 )fElUA COUNIVSiorra Mbullvatlbull Mu111orlal l0111pitd
-- --- shy(IOjl 1111111~-middott 1111~111NI OJ lllto1111ll~
PRl fill (bCtll)ffllNIY MJi I tit ~J11 11-llgtlO Itgt FULL
rAn 11111 1mv )ft Is tO~Nl II YINltl lNHIIIMAIIIWt
011 11 1-ltmiddotent Is rPetJlltJ wa- 1eview4etJ 1-at1cbull1t t wdll atlrr111l~d to the tiospilal n a 1
Iwith rl1AJ110S1is lhil 1ndurlJltI sepsis (hloltJt 111f11cuor1) duo 10 usmicro1ralio11 1mP111110111a (h11111 1nl1rt1111 duo to hllbull~d food p111Jcl3s)
111 nl HlltrllOW cm 10 10 I l ut Q20 am V-11tor A itited lh~t ~ - I th ee furruly mernbers J11d
I throe lrnmds 01 I iie111 I w~1e i1osent in Im~
hosp1t1I mnrn wt~n Pa11~n1 rs phyilQan lMUJ 13 ~l~rell ltie oom Visitor A lated tlldl MO ~
doscus~tl 1bulll1t1ml i- n1t-trcul nl and cuohhl)ll m Je1a1 111 front of thl y ll9lt 1t1 the I QC)jll wilhoI S-0cu11r1I Pal1tlnt ls oe1mns1on to rto so V1s11or A I
J exp1e5su11 onc~m 1bull1i1t sc11s1t111bulll medicI rolo1mut1011 was isl111red ind ould microuss1blf 1ltlversely iffcct l-ut1cnl 1 rf I becarno 1iulgtlrt~
r11lom1~tum
I011 9 IJI 11 ut 11 30 am ~u n ronhnnetJ ne spoKe
to rgtat10111 I t111ll Ins guosts regarding h1t mtxlical rondlllon w1thout getting permission because ho wanted Pot1tml 1 lo mcpenence peer pressure lo) Icnanut h11 llehav1ors to protect 111~ hofllth
On 011311 thi racl11tymiddots dcgtumo11t titled P11v1iy
amI Uata Secunty Traimng 1-1ndbook bull dllt1J IIWJ was rovbullnwPr1 rhe limvlbO)k rea1 urlr1ar 1he
I scllncmo for ~pie at lht bellsllle Prior to 1ntcrjUor1 ask visitorgt lo step out tor ii rpnmenl
I he pt11e111 shoJulJ be akcd who ai 19 lms 01 hlir tu11ly ind fnenus 111iy be 1l10Ywa-J to rccove lherr
proterted tgte111th 1olor111at1on (Pl U) bullmiddot _
I
____ _____________________
lKbullN1nr1bullmiddots ll)N Ul-ltOMiUCIIUM tllCW ()llllltlr rt llt r1tJl11llf)(AI) II bullAliS UMPUrF
ALI Ffl~ NI I bull bullbull ) II If OPlUII rE Dtl N1 NevJ 01ft
1-- - - - -- - - - - ---middot - ------l P1 thl ~ktl1c1I Sltll Bylmvlo lhi criteri1 for initia1111111r lt1111rmiddot1iw Al 1iu11 ~111c 1ny pbullHllll may providtmiddot 111limnatiu11 to tillmiddot Mlbull1 lical Staff ahu111 llll c11111luct 1illu1111a111middotcbull 111middot c1111ptmiddotllmiddot11middot1bull ut it~ Mtmiddot111l1tmiddot1
1 t 111rc~tivc ar1h111 111wligati1)I may he i1111ialld whtmiddotnLmiddotWI rdlalI i11for 111ati1111 1mli1~1h~ 1lia1 I llokililmiddotal Staff Mclllher nmy have t11)lgc1 in mt11IL nr 4bull-ch ihittrl act~ ta1c1nc111~ thOIC11nr u1 prolc~~innal
jnmbulllm1 lllhcr wllhin or outiitJc ufllw
11i~dy l lu~pilal anti the ~urn ts or i1o ~a11nahIy
Ill he
I Jgtc1mnc111I to Jllllumt ifcty ur lo Ill Jh11lry ul quahcy (Ml1cnl lmiddotm 2 h1w1111i Ve lo lhl Htlgtpllal t11)cralions ( l11clh11al middot11111l11ct bull $ hi i11111raw111io11 t I ~n Uyl 111bull lltuk m1 lkgulations uf ahe ~ktfonl ~lafl r l)cpu Imcntll poli~ bull~middot md ~1middotor~ltlle and rhn~ p11lkilts ol the I lopi1al ~middotqnumiddotltl by ~rate- -r lidcral law or by the lamlmls 111 n11 iu1111I IClfldll11lg I fX11111IIIIIIIS lldl I foint l lllllllliSSilgtII (UI 111i vallmiddotntI u1 5 Tl1c Mc111hr has sus1aincl
middot loUlll11111middoty uspimion 11r limitation of vik lI 1t m111hcr hospiial fur meditmiddot11 lociplinat ) l111~4 r ICU~Oll
INMH worldnn un 1q11111I lo rcpurl fupcmiddot1t-J microiivacy lm1chc~ 1hrn11gh ~eYc1il l1middotmiddoth1111 us ind11ling rq1r1ning lo thei r ~11w1 vnor lhwuih the lvnl HqJ1J1llll) oyi-tlrn IVOSJ to lht Flt1dh1y Priv1q I 11111 ur hbull lhtmiddot I lillllY lkrlth llotlim f111
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shy
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112812013 I0middot-4 JOAME11e111 I000071 I
C1 IHJlltNIA I11I rH ANIJ HUMAN ~lINlltt i131NCY OFlA~ rMFN r 01middot lULH IG HFtl rH
rA 11middotri1 NI 1)1 lI~~~-N~l ~ ----- ()- I iltUVll l IUS ~CmiddotLI~~ --shy-1~~~IJL I ll F 1JN~ I IllItshy tXl) IIA lc SliHVt-Y
C1 J~lPI I rED
(llJILOINc_ __ __ ----- --middot
AUD PLbullN or- CUHHI-C I ION D I NI O ICAfUJ NUllU[R
050 150 tl ING 101212011------- middot--shy------- ---- -- - -- ----- middot--- ----- ---shyillffrl Al1lHUS t l lYSf1 1middot I IP uPENtMImiddot lt)f 1R0Vlll_ UH SIJlPLlf fl
155 Glasson Ww Grnss Valley Cl 959bull5-S23 NVADA COUN rvHurra Nevada Metllorial Hospital
------------------------1-------r------middot-- middotmiddotmiddotl l middot--~-shy1-l) ID I $JflMAHY r1fU1tNf Uf lU-IClNCIES PlEFIXJ t 1111 one1fN1Y MIJSf AE PR(Cl [010 13Y FULL
__l~1 - HllULAllJlf ltlilt I~ llllNl lf(IMt lt1HlRMAfll)~~-shy
i
On 91311 the ticilitys metlical staff rules and
rog11l1tio11s dated iii 1111 middotf wcro reviewed Ihe
rules and regulations read undr-r t1111 section titled ModicJI Staff and Allied Healtil Professionii (NIP) Code of Conduct that P-actitione1s and HPs I
1 shall maintain confidentiality of patient crire
IIinfamwlinn where physically possible in d 111dt111er
consistent with tt1e HIP (Healtll Insurance
I Portab11ily c111rl ccountc1hifity Act) -md state law
middotdd~udegCode of
J Ett11rnf llehavor dalml 41271 middotf indicated that
pt1ysicians were not tu sharP patient 111forn1atio11 in
an una11t11orized manner
On 81311 at 2 50 pill At1111i111stralive (dm111) Stiff C was cisked how physicians are trained on t11e
privacy and conf1dentwlity of patients medical 1I information Ad111in Starr C stated tho medical executive _cornnittee t1au recently _implemented
Irequired nut not mandatory education Admin
I Staff C was unable to explain what that term
Iactually 111eant Admin Staff C conhnned tliat MO 8 was sent the tra1111ng on c011f1dent1altty but the acknowledgernent of traininJ had not been returned ito her office idn11n Stdff C further stated that the 111cdicil stiff was expected to follow the scinie rules
i of confidentiality as the t1ospital employees
on 1020111at 230pm Aunin Staff cIacknowledged tlrnt Patient 1s right to pnvary of l1is 1 med1ccil info11nation was violated
111 lRltlVlntmiddotfS lAN or oRRECTION (tCH 01mlCl IVmiddot A IJM $HOULl lllc 11 w ~s - I 11JMlt I IE
llHHlHl
s~hcs lt fO f ll 1111 APPHI WRl[T ff lI N Y)
MltticI ~~~~_____ lomply with hospital reporting nquire~t~ I through many (but not all) of the same J
imechanisms beiause the I
Medical Slaff Bylaw~ whieh govern their j ibehaviur require compliance with lhL~ i
llluspital policies SNMH ntunitors privacy breaches aml reports compliamc trends and audit results which are suh111ittcLl mo11thy tu itht Eurntive Council aml SNMH
iLeadership meerings for review
lRfHlt
JAG
I
I I
I I
I
fl2817013 1044 JOAMiv11t llJ 0lt10 1 l -middot- -- ---- ---------shy
CALIFORN1A HEAL rtl AND HUMAN SERVICES AGENCY
DEPARTMENT OF PUBLIC HEAL TH
STATEMENT OF DEFICIENCIES (Xl) PROVIOERISUPPllERICLIA (X2) MUI TIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IOENTIFICArlON NUMBER COMPLETED
A BUlOING
060150 8 WING 101212011
NAME Of PROVIDER OR SUPPLIER STREET ADDRESS CITY STATE ZIP CODE
Sierra Nevada Memorial Hospital 156 Glasson Way Grass Valley CA 95945-6723 NEVADA COUNTY
(X4)10 SUMMAHY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUS r BE PRECEEDED BY FULL
TAG REGULATORY OR LSC IDENTIFYING INFORMATION)
this section and other related state and federal statutes and regulations the extent to which the racillty detected violations and took preventative action to immediately correct and prevent past violations from recurring and factors outside its control that restricted the facilitys ability to comply wilh this section The department shall have run discretion to consider all factors when determining the amount of an administrative penalty pursuant to this section
A001 Informed Medical Breach
Health and Safety Code Section 128015 (b)(2) A clinic health facility agency or hospice shall also report any unlawful or unauthorized access to or use or disclosure of a patients medical information to the affected patient or the patients representative at the last known address no later than five business days after the unlawful or unauthorized access use or disclosure has been
1
detected by the clinic health facility agency or hospice
I The CDPH verified that the facility Informed the affected patient(s) or the patients representative(s) or the unlawful or unauthorized access use or disclosure of the patients medical information
Based on interview and record review the facility railed to ensure that Patient 1s medical information was kept confidential This failure affected Patient
1s right to confidentiality and could result in unintended adverse consequences for Patient 1
ID PROVIDERS PLAN OF CORRECTION (XS) PREFIX (EACH CORRECflVE ACTION SHOULD BE CROSSshy COMPLETE
TAG REFERENCED TO THE APPROPRIATE DEFICIENCY) DATE
Medical Staff Members are responsible to abide by Medical Staff Bylaws Rules and Regulations and all other lawful standards policies rules of the Medical Staff as well as middot those Hospital policies required by state or federal law or by the standards of national accrediting organizations such as Joint Corrunission (or equivalent at the discretion of the Medical Executive Committee)
SNMH Medical Staff Bylaws include routine monitoring and evaluation and corrective action to be taken for physicians The Medical Executive Committee and peer review committees are responsible for carrying out delegated review and quality management functions They may counsel educate issue letters of warning or censure or institute retrospective or concurrent monitoring in the course ofcarrying out their duties without initiating formal corrective action Comments suggestions and warnings may be issued orally or in writing The Practitioner shall be given an opportunity to meet with the Medical Executive Corrunittee or the peer review committee Any informal actions monitoring or counseling shall be documented in the Practitioners file
Medical Executive Committee approval is not required for such actions although the actions shall be reported to the MEC
I
I
I 6282013 104430AMEvent 1DOQ0711
Page ZoHStale-2587
__ _
CLlftlfltNII HtAl II I NI 11 llJWW SUltVll1bull$ AGLNCY OFPU rM IN r 1)1 I IJl31 r I tFAI IH
) f JrtfN Cltlt n n middothtF ibull -shy -rX1I1bullf~ lrU1bull1bull11elllt VI N U OI ~11 1 bull t bullHto t t lfl lfll I ru tMloJtl IW1111l
OSOi SO
cn111jlJl lltt middot middotl1111-~--------- -- - - _ sumiddot ~ lH - l l u-At _ y-- shyltlli1 E1~1gt
II lit IIU)1Nlt
[ 11 102112011 - --~- - shy
~1 1LEI l 5S urmiddot 1bull Ill 111Jf
16$ Cluscn Way lis Vlllcy Cl 9SWS )23 )fElUA COUNIVSiorra Mbullvatlbull Mu111orlal l0111pitd
-- --- shy(IOjl 1111111~-middott 1111~111NI OJ lllto1111ll~
PRl fill (bCtll)ffllNIY MJi I tit ~J11 11-llgtlO Itgt FULL
rAn 11111 1mv )ft Is tO~Nl II YINltl lNHIIIMAIIIWt
011 11 1-ltmiddotent Is rPetJlltJ wa- 1eview4etJ 1-at1cbull1t t wdll atlrr111l~d to the tiospilal n a 1
Iwith rl1AJ110S1is lhil 1ndurlJltI sepsis (hloltJt 111f11cuor1) duo 10 usmicro1ralio11 1mP111110111a (h11111 1nl1rt1111 duo to hllbull~d food p111Jcl3s)
111 nl HlltrllOW cm 10 10 I l ut Q20 am V-11tor A itited lh~t ~ - I th ee furruly mernbers J11d
I throe lrnmds 01 I iie111 I w~1e i1osent in Im~
hosp1t1I mnrn wt~n Pa11~n1 rs phyilQan lMUJ 13 ~l~rell ltie oom Visitor A lated tlldl MO ~
doscus~tl 1bulll1t1ml i- n1t-trcul nl and cuohhl)ll m Je1a1 111 front of thl y ll9lt 1t1 the I QC)jll wilhoI S-0cu11r1I Pal1tlnt ls oe1mns1on to rto so V1s11or A I
J exp1e5su11 onc~m 1bull1i1t sc11s1t111bulll medicI rolo1mut1011 was isl111red ind ould microuss1blf 1ltlversely iffcct l-ut1cnl 1 rf I becarno 1iulgtlrt~
r11lom1~tum
I011 9 IJI 11 ut 11 30 am ~u n ronhnnetJ ne spoKe
to rgtat10111 I t111ll Ins guosts regarding h1t mtxlical rondlllon w1thout getting permission because ho wanted Pot1tml 1 lo mcpenence peer pressure lo) Icnanut h11 llehav1ors to protect 111~ hofllth
On 011311 thi racl11tymiddots dcgtumo11t titled P11v1iy
amI Uata Secunty Traimng 1-1ndbook bull dllt1J IIWJ was rovbullnwPr1 rhe limvlbO)k rea1 urlr1ar 1he
I scllncmo for ~pie at lht bellsllle Prior to 1ntcrjUor1 ask visitorgt lo step out tor ii rpnmenl
I he pt11e111 shoJulJ be akcd who ai 19 lms 01 hlir tu11ly ind fnenus 111iy be 1l10Ywa-J to rccove lherr
proterted tgte111th 1olor111at1on (Pl U) bullmiddot _
I
____ _____________________
lKbullN1nr1bullmiddots ll)N Ul-ltOMiUCIIUM tllCW ()llllltlr rt llt r1tJl11llf)(AI) II bullAliS UMPUrF
ALI Ffl~ NI I bull bullbull ) II If OPlUII rE Dtl N1 NevJ 01ft
1-- - - - -- - - - - ---middot - ------l P1 thl ~ktl1c1I Sltll Bylmvlo lhi criteri1 for initia1111111r lt1111rmiddot1iw Al 1iu11 ~111c 1ny pbullHllll may providtmiddot 111limnatiu11 to tillmiddot Mlbull1 lical Staff ahu111 llll c11111luct 1illu1111a111middotcbull 111middot c1111ptmiddotllmiddot11middot1bull ut it~ Mtmiddot111l1tmiddot1
1 t 111rc~tivc ar1h111 111wligati1)I may he i1111ialld whtmiddotnLmiddotWI rdlalI i11for 111ati1111 1mli1~1h~ 1lia1 I llokililmiddotal Staff Mclllher nmy have t11)lgc1 in mt11IL nr 4bull-ch ihittrl act~ ta1c1nc111~ thOIC11nr u1 prolc~~innal
jnmbulllm1 lllhcr wllhin or outiitJc ufllw
11i~dy l lu~pilal anti the ~urn ts or i1o ~a11nahIy
Ill he
I Jgtc1mnc111I to Jllllumt ifcty ur lo Ill Jh11lry ul quahcy (Ml1cnl lmiddotm 2 h1w1111i Ve lo lhl Htlgtpllal t11)cralions ( l11clh11al middot11111l11ct bull $ hi i11111raw111io11 t I ~n Uyl 111bull lltuk m1 lkgulations uf ahe ~ktfonl ~lafl r l)cpu Imcntll poli~ bull~middot md ~1middotor~ltlle and rhn~ p11lkilts ol the I lopi1al ~middotqnumiddotltl by ~rate- -r lidcral law or by the lamlmls 111 n11 iu1111I IClfldll11lg I fX11111IIIIIIIS lldl I foint l lllllllliSSilgtII (UI 111i vallmiddotntI u1 5 Tl1c Mc111hr has sus1aincl
middot loUlll11111middoty uspimion 11r limitation of vik lI 1t m111hcr hospiial fur meditmiddot11 lociplinat ) l111~4 r ICU~Oll
INMH worldnn un 1q11111I lo rcpurl fupcmiddot1t-J microiivacy lm1chc~ 1hrn11gh ~eYc1il l1middotmiddoth1111 us ind11ling rq1r1ning lo thei r ~11w1 vnor lhwuih the lvnl HqJ1J1llll) oyi-tlrn IVOSJ to lht Flt1dh1y Priv1q I 11111 ur hbull lhtmiddot I lillllY lkrlth llotlim f111
__JfilIJlJliun
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~
112812013 I0middot-4 JOAME11e111 I000071 I
C1 IHJlltNIA I11I rH ANIJ HUMAN ~lINlltt i131NCY OFlA~ rMFN r 01middot lULH IG HFtl rH
rA 11middotri1 NI 1)1 lI~~~-N~l ~ ----- ()- I iltUVll l IUS ~CmiddotLI~~ --shy-1~~~IJL I ll F 1JN~ I IllItshy tXl) IIA lc SliHVt-Y
C1 J~lPI I rED
(llJILOINc_ __ __ ----- --middot
AUD PLbullN or- CUHHI-C I ION D I NI O ICAfUJ NUllU[R
050 150 tl ING 101212011------- middot--shy------- ---- -- - -- ----- middot--- ----- ---shyillffrl Al1lHUS t l lYSf1 1middot I IP uPENtMImiddot lt)f 1R0Vlll_ UH SIJlPLlf fl
155 Glasson Ww Grnss Valley Cl 959bull5-S23 NVADA COUN rvHurra Nevada Metllorial Hospital
------------------------1-------r------middot-- middotmiddotmiddotl l middot--~-shy1-l) ID I $JflMAHY r1fU1tNf Uf lU-IClNCIES PlEFIXJ t 1111 one1fN1Y MIJSf AE PR(Cl [010 13Y FULL
__l~1 - HllULAllJlf ltlilt I~ llllNl lf(IMt lt1HlRMAfll)~~-shy
i
On 91311 the ticilitys metlical staff rules and
rog11l1tio11s dated iii 1111 middotf wcro reviewed Ihe
rules and regulations read undr-r t1111 section titled ModicJI Staff and Allied Healtil Professionii (NIP) Code of Conduct that P-actitione1s and HPs I
1 shall maintain confidentiality of patient crire
IIinfamwlinn where physically possible in d 111dt111er
consistent with tt1e HIP (Healtll Insurance
I Portab11ily c111rl ccountc1hifity Act) -md state law
middotdd~udegCode of
J Ett11rnf llehavor dalml 41271 middotf indicated that
pt1ysicians were not tu sharP patient 111forn1atio11 in
an una11t11orized manner
On 81311 at 2 50 pill At1111i111stralive (dm111) Stiff C was cisked how physicians are trained on t11e
privacy and conf1dentwlity of patients medical 1I information Ad111in Starr C stated tho medical executive _cornnittee t1au recently _implemented
Irequired nut not mandatory education Admin
I Staff C was unable to explain what that term
Iactually 111eant Admin Staff C conhnned tliat MO 8 was sent the tra1111ng on c011f1dent1altty but the acknowledgernent of traininJ had not been returned ito her office idn11n Stdff C further stated that the 111cdicil stiff was expected to follow the scinie rules
i of confidentiality as the t1ospital employees
on 1020111at 230pm Aunin Staff cIacknowledged tlrnt Patient 1s right to pnvary of l1is 1 med1ccil info11nation was violated
111 lRltlVlntmiddotfS lAN or oRRECTION (tCH 01mlCl IVmiddot A IJM $HOULl lllc 11 w ~s - I 11JMlt I IE
llHHlHl
s~hcs lt fO f ll 1111 APPHI WRl[T ff lI N Y)
MltticI ~~~~_____ lomply with hospital reporting nquire~t~ I through many (but not all) of the same J
imechanisms beiause the I
Medical Slaff Bylaw~ whieh govern their j ibehaviur require compliance with lhL~ i
llluspital policies SNMH ntunitors privacy breaches aml reports compliamc trends and audit results which are suh111ittcLl mo11thy tu itht Eurntive Council aml SNMH
iLeadership meerings for review
lRfHlt
JAG
I
I I
I I
I
fl2817013 1044 JOAMiv11t llJ 0lt10 1 l -middot- -- ---- ---------shy
__ _
CLlftlfltNII HtAl II I NI 11 llJWW SUltVll1bull$ AGLNCY OFPU rM IN r 1)1 I IJl31 r I tFAI IH
) f JrtfN Cltlt n n middothtF ibull -shy -rX1I1bullf~ lrU1bull1bull11elllt VI N U OI ~11 1 bull t bullHto t t lfl lfll I ru tMloJtl IW1111l
OSOi SO
cn111jlJl lltt middot middotl1111-~--------- -- - - _ sumiddot ~ lH - l l u-At _ y-- shyltlli1 E1~1gt
II lit IIU)1Nlt
[ 11 102112011 - --~- - shy
~1 1LEI l 5S urmiddot 1bull Ill 111Jf
16$ Cluscn Way lis Vlllcy Cl 9SWS )23 )fElUA COUNIVSiorra Mbullvatlbull Mu111orlal l0111pitd
-- --- shy(IOjl 1111111~-middott 1111~111NI OJ lllto1111ll~
PRl fill (bCtll)ffllNIY MJi I tit ~J11 11-llgtlO Itgt FULL
rAn 11111 1mv )ft Is tO~Nl II YINltl lNHIIIMAIIIWt
011 11 1-ltmiddotent Is rPetJlltJ wa- 1eview4etJ 1-at1cbull1t t wdll atlrr111l~d to the tiospilal n a 1
Iwith rl1AJ110S1is lhil 1ndurlJltI sepsis (hloltJt 111f11cuor1) duo 10 usmicro1ralio11 1mP111110111a (h11111 1nl1rt1111 duo to hllbull~d food p111Jcl3s)
111 nl HlltrllOW cm 10 10 I l ut Q20 am V-11tor A itited lh~t ~ - I th ee furruly mernbers J11d
I throe lrnmds 01 I iie111 I w~1e i1osent in Im~
hosp1t1I mnrn wt~n Pa11~n1 rs phyilQan lMUJ 13 ~l~rell ltie oom Visitor A lated tlldl MO ~
doscus~tl 1bulll1t1ml i- n1t-trcul nl and cuohhl)ll m Je1a1 111 front of thl y ll9lt 1t1 the I QC)jll wilhoI S-0cu11r1I Pal1tlnt ls oe1mns1on to rto so V1s11or A I
J exp1e5su11 onc~m 1bull1i1t sc11s1t111bulll medicI rolo1mut1011 was isl111red ind ould microuss1blf 1ltlversely iffcct l-ut1cnl 1 rf I becarno 1iulgtlrt~
r11lom1~tum
I011 9 IJI 11 ut 11 30 am ~u n ronhnnetJ ne spoKe
to rgtat10111 I t111ll Ins guosts regarding h1t mtxlical rondlllon w1thout getting permission because ho wanted Pot1tml 1 lo mcpenence peer pressure lo) Icnanut h11 llehav1ors to protect 111~ hofllth
On 011311 thi racl11tymiddots dcgtumo11t titled P11v1iy
amI Uata Secunty Traimng 1-1ndbook bull dllt1J IIWJ was rovbullnwPr1 rhe limvlbO)k rea1 urlr1ar 1he
I scllncmo for ~pie at lht bellsllle Prior to 1ntcrjUor1 ask visitorgt lo step out tor ii rpnmenl
I he pt11e111 shoJulJ be akcd who ai 19 lms 01 hlir tu11ly ind fnenus 111iy be 1l10Ywa-J to rccove lherr
proterted tgte111th 1olor111at1on (Pl U) bullmiddot _
I
____ _____________________
lKbullN1nr1bullmiddots ll)N Ul-ltOMiUCIIUM tllCW ()llllltlr rt llt r1tJl11llf)(AI) II bullAliS UMPUrF
ALI Ffl~ NI I bull bullbull ) II If OPlUII rE Dtl N1 NevJ 01ft
1-- - - - -- - - - - ---middot - ------l P1 thl ~ktl1c1I Sltll Bylmvlo lhi criteri1 for initia1111111r lt1111rmiddot1iw Al 1iu11 ~111c 1ny pbullHllll may providtmiddot 111limnatiu11 to tillmiddot Mlbull1 lical Staff ahu111 llll c11111luct 1illu1111a111middotcbull 111middot c1111ptmiddotllmiddot11middot1bull ut it~ Mtmiddot111l1tmiddot1
1 t 111rc~tivc ar1h111 111wligati1)I may he i1111ialld whtmiddotnLmiddotWI rdlalI i11for 111ati1111 1mli1~1h~ 1lia1 I llokililmiddotal Staff Mclllher nmy have t11)lgc1 in mt11IL nr 4bull-ch ihittrl act~ ta1c1nc111~ thOIC11nr u1 prolc~~innal
jnmbulllm1 lllhcr wllhin or outiitJc ufllw
11i~dy l lu~pilal anti the ~urn ts or i1o ~a11nahIy
Ill he
I Jgtc1mnc111I to Jllllumt ifcty ur lo Ill Jh11lry ul quahcy (Ml1cnl lmiddotm 2 h1w1111i Ve lo lhl Htlgtpllal t11)cralions ( l11clh11al middot11111l11ct bull $ hi i11111raw111io11 t I ~n Uyl 111bull lltuk m1 lkgulations uf ahe ~ktfonl ~lafl r l)cpu Imcntll poli~ bull~middot md ~1middotor~ltlle and rhn~ p11lkilts ol the I lopi1al ~middotqnumiddotltl by ~rate- -r lidcral law or by the lamlmls 111 n11 iu1111I IClfldll11lg I fX11111IIIIIIIS lldl I foint l lllllllliSSilgtII (UI 111i vallmiddotntI u1 5 Tl1c Mc111hr has sus1aincl
middot loUlll11111middoty uspimion 11r limitation of vik lI 1t m111hcr hospiial fur meditmiddot11 lociplinat ) l111~4 r ICU~Oll
INMH worldnn un 1q11111I lo rcpurl fupcmiddot1t-J microiivacy lm1chc~ 1hrn11gh ~eYc1il l1middotmiddoth1111 us ind11ling rq1r1ning lo thei r ~11w1 vnor lhwuih the lvnl HqJ1J1llll) oyi-tlrn IVOSJ to lht Flt1dh1y Priv1q I 11111 ur hbull lhtmiddot I lillllY lkrlth llotlim f111
__JfilIJlJliun
shy
~
112812013 I0middot-4 JOAME11e111 I000071 I
C1 IHJlltNIA I11I rH ANIJ HUMAN ~lINlltt i131NCY OFlA~ rMFN r 01middot lULH IG HFtl rH
rA 11middotri1 NI 1)1 lI~~~-N~l ~ ----- ()- I iltUVll l IUS ~CmiddotLI~~ --shy-1~~~IJL I ll F 1JN~ I IllItshy tXl) IIA lc SliHVt-Y
C1 J~lPI I rED
(llJILOINc_ __ __ ----- --middot
AUD PLbullN or- CUHHI-C I ION D I NI O ICAfUJ NUllU[R
050 150 tl ING 101212011------- middot--shy------- ---- -- - -- ----- middot--- ----- ---shyillffrl Al1lHUS t l lYSf1 1middot I IP uPENtMImiddot lt)f 1R0Vlll_ UH SIJlPLlf fl
155 Glasson Ww Grnss Valley Cl 959bull5-S23 NVADA COUN rvHurra Nevada Metllorial Hospital
------------------------1-------r------middot-- middotmiddotmiddotl l middot--~-shy1-l) ID I $JflMAHY r1fU1tNf Uf lU-IClNCIES PlEFIXJ t 1111 one1fN1Y MIJSf AE PR(Cl [010 13Y FULL
__l~1 - HllULAllJlf ltlilt I~ llllNl lf(IMt lt1HlRMAfll)~~-shy
i
On 91311 the ticilitys metlical staff rules and
rog11l1tio11s dated iii 1111 middotf wcro reviewed Ihe
rules and regulations read undr-r t1111 section titled ModicJI Staff and Allied Healtil Professionii (NIP) Code of Conduct that P-actitione1s and HPs I
1 shall maintain confidentiality of patient crire
IIinfamwlinn where physically possible in d 111dt111er
consistent with tt1e HIP (Healtll Insurance
I Portab11ily c111rl ccountc1hifity Act) -md state law
middotdd~udegCode of
J Ett11rnf llehavor dalml 41271 middotf indicated that
pt1ysicians were not tu sharP patient 111forn1atio11 in
an una11t11orized manner
On 81311 at 2 50 pill At1111i111stralive (dm111) Stiff C was cisked how physicians are trained on t11e
privacy and conf1dentwlity of patients medical 1I information Ad111in Starr C stated tho medical executive _cornnittee t1au recently _implemented
Irequired nut not mandatory education Admin
I Staff C was unable to explain what that term
Iactually 111eant Admin Staff C conhnned tliat MO 8 was sent the tra1111ng on c011f1dent1altty but the acknowledgernent of traininJ had not been returned ito her office idn11n Stdff C further stated that the 111cdicil stiff was expected to follow the scinie rules
i of confidentiality as the t1ospital employees
on 1020111at 230pm Aunin Staff cIacknowledged tlrnt Patient 1s right to pnvary of l1is 1 med1ccil info11nation was violated
111 lRltlVlntmiddotfS lAN or oRRECTION (tCH 01mlCl IVmiddot A IJM $HOULl lllc 11 w ~s - I 11JMlt I IE
llHHlHl
s~hcs lt fO f ll 1111 APPHI WRl[T ff lI N Y)
MltticI ~~~~_____ lomply with hospital reporting nquire~t~ I through many (but not all) of the same J
imechanisms beiause the I
Medical Slaff Bylaw~ whieh govern their j ibehaviur require compliance with lhL~ i
llluspital policies SNMH ntunitors privacy breaches aml reports compliamc trends and audit results which are suh111ittcLl mo11thy tu itht Eurntive Council aml SNMH
iLeadership meerings for review
lRfHlt
JAG
I
I I
I I
I
fl2817013 1044 JOAMiv11t llJ 0lt10 1 l -middot- -- ---- ---------shy
C1 IHJlltNIA I11I rH ANIJ HUMAN ~lINlltt i131NCY OFlA~ rMFN r 01middot lULH IG HFtl rH
rA 11middotri1 NI 1)1 lI~~~-N~l ~ ----- ()- I iltUVll l IUS ~CmiddotLI~~ --shy-1~~~IJL I ll F 1JN~ I IllItshy tXl) IIA lc SliHVt-Y
C1 J~lPI I rED
(llJILOINc_ __ __ ----- --middot
AUD PLbullN or- CUHHI-C I ION D I NI O ICAfUJ NUllU[R
050 150 tl ING 101212011------- middot--shy------- ---- -- - -- ----- middot--- ----- ---shyillffrl Al1lHUS t l lYSf1 1middot I IP uPENtMImiddot lt)f 1R0Vlll_ UH SIJlPLlf fl
155 Glasson Ww Grnss Valley Cl 959bull5-S23 NVADA COUN rvHurra Nevada Metllorial Hospital
------------------------1-------r------middot-- middotmiddotmiddotl l middot--~-shy1-l) ID I $JflMAHY r1fU1tNf Uf lU-IClNCIES PlEFIXJ t 1111 one1fN1Y MIJSf AE PR(Cl [010 13Y FULL
__l~1 - HllULAllJlf ltlilt I~ llllNl lf(IMt lt1HlRMAfll)~~-shy
i
On 91311 the ticilitys metlical staff rules and
rog11l1tio11s dated iii 1111 middotf wcro reviewed Ihe
rules and regulations read undr-r t1111 section titled ModicJI Staff and Allied Healtil Professionii (NIP) Code of Conduct that P-actitione1s and HPs I
1 shall maintain confidentiality of patient crire
IIinfamwlinn where physically possible in d 111dt111er
consistent with tt1e HIP (Healtll Insurance
I Portab11ily c111rl ccountc1hifity Act) -md state law
middotdd~udegCode of
J Ett11rnf llehavor dalml 41271 middotf indicated that
pt1ysicians were not tu sharP patient 111forn1atio11 in
an una11t11orized manner
On 81311 at 2 50 pill At1111i111stralive (dm111) Stiff C was cisked how physicians are trained on t11e
privacy and conf1dentwlity of patients medical 1I information Ad111in Starr C stated tho medical executive _cornnittee t1au recently _implemented
Irequired nut not mandatory education Admin
I Staff C was unable to explain what that term
Iactually 111eant Admin Staff C conhnned tliat MO 8 was sent the tra1111ng on c011f1dent1altty but the acknowledgernent of traininJ had not been returned ito her office idn11n Stdff C further stated that the 111cdicil stiff was expected to follow the scinie rules
i of confidentiality as the t1ospital employees
on 1020111at 230pm Aunin Staff cIacknowledged tlrnt Patient 1s right to pnvary of l1is 1 med1ccil info11nation was violated
111 lRltlVlntmiddotfS lAN or oRRECTION (tCH 01mlCl IVmiddot A IJM $HOULl lllc 11 w ~s - I 11JMlt I IE
llHHlHl
s~hcs lt fO f ll 1111 APPHI WRl[T ff lI N Y)
MltticI ~~~~_____ lomply with hospital reporting nquire~t~ I through many (but not all) of the same J
imechanisms beiause the I
Medical Slaff Bylaw~ whieh govern their j ibehaviur require compliance with lhL~ i
llluspital policies SNMH ntunitors privacy breaches aml reports compliamc trends and audit results which are suh111ittcLl mo11thy tu itht Eurntive Council aml SNMH
iLeadership meerings for review
lRfHlt
JAG
I
I I
I I
I
fl2817013 1044 JOAMiv11t llJ 0lt10 1 l -middot- -- ---- ---------shy