Supporting water sanitationand hygiene services for life

Tyhra Kumasi

Authors: Marieke Adank, Tyhra Kumasi, Tom Chimbar, Jeremiah Atengdem, Benjamin Agbemor, Nick Dickinson and Esinu Abbey

WEDC conference 2014

The state of handpump water services in Ghana: findings from three districts

This presentationIn Ghana: Increased coverage over the last decades

But:

•What about functionality?

•What about the level of service provided?

•What about sustainability?

This presentation: Service monitoring data from three districts in Ghana

Functionality and service levelFunctionality: 81% of handpumps

Service level indicatorQuality: 92% of handpumps

Reliability: 69% of handpumps

‘Coverage’/Crowding: 62% of handpumps

Quantity: 61% of handpumpsDistance: 54% of handpumps

Service level: Handpumps which meet the minimum standard on all 5 service level indicators:

21% of handpumps

Service provider and authority performance

Service level and service provider

Reliability and service provider performance

0%10%20%30%40%50%60%70%80%90%

100%

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Service provider indictors

Unreliable handpumps Reliable handpumps

Service provider indicators

Lessons learntShocking levels of non-compliance of handpump water service with national norms and standards

Positive correlation service provider performance and reliability of handpumps

Have benchmarks been set too high?

Is a need to rethink ideas behind the community ownership and management model?

Visiting addressBezuidenhoutseweg 22594 AV The HagueThe Netherlands

Postal addressP.O. BOX 823272508 EH The HagueThe Netherlands

T +31 70 3044000info@ircwash.org www.ircwash.org

Supporting water sanitationand hygiene services for life