state of tennessee rental program launching: february 1, 2012
TRANSCRIPT
State of Tennessee Rental ProgramLaunching: February 1, 2012
February 1st 2012 - Agenda
State of Tennessee Program Overview State webpage (eLink) Trip Optimizer WeCar
Become a Member Reserve a WeCar Accessing the WeCar
Enterprise Reservations National Reservations
Emerald Club Benefits and Video Q&A
Program Overview and Main Webpage
State of Tennessee – Program Overview
WeCar – Nashville Motor Pool 80 WeCars Located in the Blue Lot Nissan and VW products
Enterprise Rent-A-Car Nashville Downtown Overflow directed to
Downtown Rental Branch Statewide travel directed to the closest rental
location National Car Rental
Airport Travel
Agency Billing included for WeCar and Enterprise
What Brand Do I Use?
Main Webpage
Trip Optimizer
Main Webpage
Trip Optimizer
Roundtrip – One Day trip to Knoxville
Trip Savings $101.66
Becoming a WeCar Member
WeCar Become a member
WeCar Join Link – Joining WeCar
WeCar Join Link – Enter Profile Information
WeCar Join Link – Terms and Conditions
WeCar Join Link – Application Confirmation
WeCar Join Link – Application Approval
Reserving a WeCar
Main Webpage – WeCar Join Link
WeCar Reservation Link
WeCar Reservation Link Continued
WeCar Reservation – Enter Speed Chart #
Enter Speed chart #
Select agency code from drop down
Once completed:RESERVE IT
WeCar Reservation – Select Agency Code
Enter Speed chart #
Select agency code from drop down
Once completed:RESERVE IT
WeCar Reservation – Details
WeCar Reservation – Confirmation Email
WeCar – My Reservations Page
Reservation in the past
Reservation in the future
WeCar – My Reservations
WeCar – My Account: Details Page
WeCar – My Account: Contact Information
WeCar – My Account: Change Password
WeCar – My Account: Preferences
WeCar - Member Feedback
Accessing the WeCar
Beginning the Rental
When it’s time to pick up the WeCar, members proceed to the reserved parking location and find the WeCar that you reserved.
Unlock the doors by holding their membership card over the sensor in the front windshield. When the light turns YellowYellow, remove card. The doors will unlock when the light turns GreenGreen.
The ignition key is in the glove box. The member simply retrieves the key from the holder, inserts it into the ignition and they’re off and running!
Tips During Reservation
Remove the keys from the holder in the glove box at the beginning of your reservation.
When you turn the car off, take the ignition key with you and lock the vehicle as you would with your own vehicle.
WeCar customers should not use their membership card to lock the car during a stop in their trip. (If you do, you could be locked out of the car.)
ONLY use your membership card to unlock the car at the start of your reservation and to end your reservation.
Tips Fueling the WeCar
Need
Ending the Rental
At the conclusion of the rental, the member returns the WeCar to its original location. Then “snap” the green key fob into the holder in the glove box where they found it, closing all doors and windows.
They again hold their membership card over the sensor in the front windshield. The doors will lock and light will turn RedRed.
The system has now been notified that the rental period has ended.
Reserve at Enterprise Rent-A-Car
Main Webpage – Enterprise Reservations
Enterprise Reservations – Select Agency
Enterprise Reservations – Enter City, Select Date / Time, and Vehicle Class
Enterprise Reservations –Select Nearest Rental Location
Enterprise Reservations – Select Vehicle
Enterprise Reservation – Enter Information
Enterprise Reservation – Details
Note: The State of Tennessee is tax exempt and the taxes will be removed at the time of rental!!
Airport Reservations at National Car Rental
Main Webpage – National Car Rental
National Car Rental - Reservations
National Car Rental – Enter Trip Data
Enter Emerald Club number to take advantage of counter bypass
Benefits: National
Our award-winning loyalty club, Emerald Club, provides: Vehicle choice
Expedited service
Emailed rental receipts
Reward choice
24-hour profile update
Online rental history
Dedicated toll-free reservations
Three tiers (plus VIP)
Status match based on tiers
Member recognition and credit at participating Enterprise locations*
*Enterprise service will be provided
Emerald Club Tiers & Welcome Materials
Emerald Aisle: 3 Easy Steps
1. Reserve a Midsize Always reserve a midsize car to begin your Emerald
Aisle experience2. Bypass the Counter
Go straight to the Emerald Aisle; the keys are in the cars
3. Choose Any Car Any size, color, make or model on the Emerald Aisle
is yours at the reserved midsize rate
Emerald Club Lot Design
This is an example for illustration purposes; not all lots will look the same.
Q & A