state of tennessee rental program launching: february 1, 2012

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State of Tennessee Rental Program Launching: February 1, 2012

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Page 1: State of Tennessee Rental Program Launching: February 1, 2012

State of Tennessee Rental ProgramLaunching: February 1, 2012

Page 2: State of Tennessee Rental Program Launching: February 1, 2012

February 1st 2012 - Agenda

State of Tennessee Program Overview State webpage (eLink) Trip Optimizer WeCar

Become a Member Reserve a WeCar Accessing the WeCar

Enterprise Reservations National Reservations

Emerald Club Benefits and Video Q&A

Page 3: State of Tennessee Rental Program Launching: February 1, 2012

Program Overview and Main Webpage

Page 4: State of Tennessee Rental Program Launching: February 1, 2012

State of Tennessee – Program Overview

WeCar – Nashville Motor Pool 80 WeCars Located in the Blue Lot Nissan and VW products

Enterprise Rent-A-Car Nashville Downtown Overflow directed to

Downtown Rental Branch Statewide travel directed to the closest rental

location National Car Rental

Airport Travel

Agency Billing included for WeCar and Enterprise

Page 5: State of Tennessee Rental Program Launching: February 1, 2012

What Brand Do I Use?

Page 6: State of Tennessee Rental Program Launching: February 1, 2012

Main Webpage

Page 7: State of Tennessee Rental Program Launching: February 1, 2012

Trip Optimizer

Page 8: State of Tennessee Rental Program Launching: February 1, 2012

Main Webpage

Page 9: State of Tennessee Rental Program Launching: February 1, 2012

Trip Optimizer

Page 10: State of Tennessee Rental Program Launching: February 1, 2012

Roundtrip – One Day trip to Knoxville

Trip Savings $101.66

Page 11: State of Tennessee Rental Program Launching: February 1, 2012

Becoming a WeCar Member

Page 12: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Become a member

Page 13: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Join Link – Joining WeCar

Page 14: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Join Link – Enter Profile Information

Page 15: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Join Link – Terms and Conditions

Page 16: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Join Link – Application Confirmation

Page 17: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Join Link – Application Approval

Page 18: State of Tennessee Rental Program Launching: February 1, 2012

Reserving a WeCar

Page 19: State of Tennessee Rental Program Launching: February 1, 2012

Main Webpage – WeCar Join Link

Page 20: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation Link

Page 21: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation Link Continued

Page 22: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation – Enter Speed Chart #

Enter Speed chart #

Select agency code from drop down

Once completed:RESERVE IT

Page 23: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation – Select Agency Code

Enter Speed chart #

Select agency code from drop down

Once completed:RESERVE IT

Page 24: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation – Details

Page 25: State of Tennessee Rental Program Launching: February 1, 2012

WeCar Reservation – Confirmation Email

Page 26: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Reservations Page

Reservation in the past

Reservation in the future

Page 27: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Reservations

Page 28: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Account: Details Page

Page 29: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Account: Contact Information

Page 30: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Account: Change Password

Page 31: State of Tennessee Rental Program Launching: February 1, 2012

WeCar – My Account: Preferences

Page 32: State of Tennessee Rental Program Launching: February 1, 2012

WeCar - Member Feedback

Page 33: State of Tennessee Rental Program Launching: February 1, 2012

Accessing the WeCar

Page 34: State of Tennessee Rental Program Launching: February 1, 2012

Beginning the Rental

When it’s time to pick up the WeCar, members proceed to the reserved parking location and find the WeCar that you reserved.

Unlock the doors by holding their membership card over the sensor in the front windshield. When the light turns YellowYellow, remove card. The doors will unlock when the light turns GreenGreen.

The ignition key is in the glove box. The member simply retrieves the key from the holder, inserts it into the ignition and they’re off and running!

Page 35: State of Tennessee Rental Program Launching: February 1, 2012

Tips During Reservation

Remove the keys from the holder in the glove box at the beginning of your reservation.

When you turn the car off, take the ignition key with you and lock the vehicle as you would with your own vehicle.

WeCar customers should not use their membership card to lock the car during a stop in their trip. (If you do, you could be locked out of the car.)

ONLY use your membership card to unlock the car at the start of your reservation and to end your reservation.

Page 36: State of Tennessee Rental Program Launching: February 1, 2012

Tips Fueling the WeCar

Need

Page 37: State of Tennessee Rental Program Launching: February 1, 2012

Ending the Rental

At the conclusion of the rental, the member returns the WeCar to its original location. Then “snap” the green key fob into the holder in the glove box where they found it, closing all doors and windows.

They again hold their membership card over the sensor in the front windshield. The doors will lock and light will turn RedRed.

The system has now been notified that the rental period has ended.

Page 38: State of Tennessee Rental Program Launching: February 1, 2012

Reserve at Enterprise Rent-A-Car

Page 39: State of Tennessee Rental Program Launching: February 1, 2012

Main Webpage – Enterprise Reservations

Page 40: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservations – Select Agency

Page 41: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservations – Enter City, Select Date / Time, and Vehicle Class

Page 42: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservations –Select Nearest Rental Location

Page 43: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservations – Select Vehicle

Page 44: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservation – Enter Information

Page 45: State of Tennessee Rental Program Launching: February 1, 2012

Enterprise Reservation – Details

Note: The State of Tennessee is tax exempt and the taxes will be removed at the time of rental!!

Page 46: State of Tennessee Rental Program Launching: February 1, 2012

Airport Reservations at National Car Rental

Page 47: State of Tennessee Rental Program Launching: February 1, 2012

Main Webpage – National Car Rental

Page 48: State of Tennessee Rental Program Launching: February 1, 2012

National Car Rental - Reservations

Page 49: State of Tennessee Rental Program Launching: February 1, 2012

National Car Rental – Enter Trip Data

Enter Emerald Club number to take advantage of counter bypass

Page 50: State of Tennessee Rental Program Launching: February 1, 2012

Benefits: National

Our award-winning loyalty club, Emerald Club, provides: Vehicle choice

Expedited service

Emailed rental receipts

Reward choice

24-hour profile update

Online rental history

Dedicated toll-free reservations

Three tiers (plus VIP)

Status match based on tiers

Member recognition and credit at participating Enterprise locations*

*Enterprise service will be provided

Page 51: State of Tennessee Rental Program Launching: February 1, 2012

Emerald Club Tiers & Welcome Materials

Page 52: State of Tennessee Rental Program Launching: February 1, 2012

Emerald Aisle: 3 Easy Steps

1. Reserve a Midsize Always reserve a midsize car to begin your Emerald

Aisle experience2. Bypass the Counter

Go straight to the Emerald Aisle; the keys are in the cars

3. Choose Any Car Any size, color, make or model on the Emerald Aisle

is yours at the reserved midsize rate

Page 53: State of Tennessee Rental Program Launching: February 1, 2012

Emerald Club Lot Design

This is an example for illustration purposes; not all lots will look the same.

Page 54: State of Tennessee Rental Program Launching: February 1, 2012

Q & A