July 17, 2018 Avaya - State of Georgia Price List

Contract# 9999-SPD-T20120501-0004

MPG Description MATERIAL CODE Long Description MSLP Disc. State Price

APS_CUSTOM_PRICE 380307 APS PROVISION AUDIT PACKAGE QUARTERLY SUBSCRIPTION 650.00 10% 585.00APS_CUSTOM_PRICE 216271 CIS PROVISION IMPLEMENTATION TOOL CM PACKAGE QUARTERLY SUBSCRIPTION 950.00 10% 855.00APS_CUSTOM_PRICE 191385 CONSULTING AND SYSTEMS INTEGRATION SOFTW 1,200.00 10% 1,080.00APS_CUSTOM_PRICE 216270 CIS PROVISION IMPL TOOL CONTACT CENTER PACKAGE QUARTERLY SUBSCRIPTION 1,250.00 10% 1,125.00APS_CUSTOM_PRICE 216272 CIS PROVISION IMPL TOOL MESSAGING PACKAGE QUARTERLY SUBSCRIPTION 3,000.00 10% 2,700.00APS_CUSTOM_PRICE 113669 CIS SOFTWARE TECHNICAL SUPPORT TEAM STS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 113671 APS IQ SYSTEM ADMINISTRATOR KNOWLEDGE TR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 113690 CIS INTELLIGENT COMMUNICATION APPLICATIO Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 113692 CRM PS INTERNET SOLUTIONS OEM CTI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 113693 CRM PS INTERNET SOLUTIONS APPLICATIONS & Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 113700 CIS CONTACT CENTER TECHNICAL INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 117920 NETWORK INTEGRATION CENTER DESIGN ENGINE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 118917 CIS PROACTIVE CONTACT AFTERHOURS IMPL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 118928 APS PROACTIVE CONTACT / VOICE PORTAL CON Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 118931 APS PROACTIVE CONTACT KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 118939 CIS PROACTIVE CONTACT UPGRADE IMPLEMENTA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 151475 IMPLEMENTATION - CALL MANAGEMENT SYSTEM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 151501 CIS PROACTIVE CONTACT SOLUTION DEVELOPME Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 155145 CRM PS CRM SIEBEL AGENT ACCESS INTEGRATI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 155150 CIS IMPLEMENTATION SUPPORT TEAM IST Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 158019 APS PROACTIVE CONTACT DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 158235 CIS WITNESS SOLUTION IMPLEMENTATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 158555 BCSI - INTERACTION CENTER 6.0 IMPLEMENTA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 158556 CRM PS INTERNET SOLUTIONS SOFTWARE RELEA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 159056 CIS PROACTIVE CONTACT PRODUCTIVITY ANALY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 159370 BCSI - CONTACT CENTER EVALUATION / ASSES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 159373 CRM PS CMS SPECIAL SOFTWARE INTERFACE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 160717 CRM PS CTI INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 166066 CONSULTING INTEGRATION SERVICES IP SERVI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 167617 CRM PS NICE CALL RECORDING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 169370 CRM PS INTERACTION MGMT CONSULTING - SUB Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 169371 CRM PS - IC5.6 UPGRADE SERVICES WEB/EMAI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 169372 CRM PS - IC5.6 STANDARD IMPLEMENTATION I Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 169806 BCSI - OPERATIONAL ANALYST IC 6.0 IMPLEM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 170750 CRM PS INTERACTION MGMT CUST IMPL SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 170751 CIS INTERACTION CENTER & OPERATIONAL ANA Call for Price 10% Call for Price

APS_CUSTOM_PRICE 170957 MISCELLANEOUS MATERIAL - BILLING ONLY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 174016 CONSULTIUNG INTEGRATION SERVICES NETWORK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 174019 BCSI SECURITY CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 174023 BCSI SECURITY HARDENING SERVICE CUSTOM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 176299 IMPLEMENTATION SERVICES - AVAYA SOFTWARE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 176449 PSO PROGRAM MANAGEMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 176640 IMPLEMENTATION SERVICES - AVAYA EDUCATIO Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 176641 CIS INSTALLATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 177856 CUSTOM BASIC NETWORK READINESS ASSESSMEN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 177857 INTERNATIONAL NETWORK ASSESSMENT NETWORK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 177859 INTERNATIONAL NETWORK SECURITY CONSULTIN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 177860 BCSI INTERNATIONAL BUSINESS CONTINUITY C Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 177864 APS ONE X SPEECH CUSTOM INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 178253 CONSULTING INTEGRATION SERVICES MESSAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 178773 CRM PS BUSINESS ADVOCATE SERVICES (NON-U Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 178774 APS IQ SUPERVISOR REPORTS KNOWLEDGE TRAN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179016 INTERNATIONAL IMPLEMENTATION SERVICES - Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179017 INTERNATIONAL IMPLEMENTATION SERVICES - Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179018 INTERNATIONAL IMPLEMENTATION SERVICES - Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179019 INTERNATIONAL IMPLEMENTATION SERVICES - Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179020 INTERNATIONAL IMPLEMENTATION SERVICES - Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179036 APS PROACTIVE CONTACT CTI MID MARKET DEP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179166 CRM PS IC6.X FAST-TRACK IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179167 APS PROACTIVE CONTACT SIEBEL TOOLBAR IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179777 CIS CALL MANAGEMENT SYSTEM INVESTIGATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 179907 CIS MM EXCHANGE INTG Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 181896 BCSI CMS CLINT ACTIVATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 182096 CRM PS - CMS AUTOMATED AGENT SKILL CHANG Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 182768 CIS CHIMAY R0 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 182827 CIS MESSAGING SYSTEM ANNOUNCEMENT CUSTOM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 182829 CIS MESSAGING SYSTEM MIGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 182830 CONSULTING INTEGRATION SERVICES MESSING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 184527 APS STRATEGIC CONSULTING ADVISORY SERVIC Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 184529 APS ONE-X AGENT IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 184762 APS PROACTIVE CONTACT PG230 MID MARKET D Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 184787 CIS BUSINESS COMMUNICATIONS CONSULTING E Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 184947 CIS SELF SERVICE 3RD PARTY PARTNER IMPLE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185109 CIS OPERATIONAL ANALYST MODEL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185144 CONSULTING AND SOLUTION INTEGRATION SERV Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185145 CONSULTING AND SOLUTION INTEGRATION SERV Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185150 PERIMETER MANAGED SECURITY SERVICES STAR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185154 ROUTE SCIENCE APPLICATION INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185156 CONSULTING AND SOLUTION INTEGRATION SERV Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185160 APS IMPLEMENTATION SERVICES CM BRANCH GA Call for Price 10% Call for Price

APS_CUSTOM_PRICE 185161 APS IMPLEMENTATION SERVICES CM SES SIP S Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185166 APS IMPLEMENTATION SERVICES CM CENTRAL G Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185167 APS SERVICES COMMUNICATION MANAGER MESSA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185168 CIS SVCS OCTEL MESSAGING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185169 CIS SVCS MODULAR MESSAGING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185171 IMPLEMENTATION SERVICES INTERACTIVE VIRT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185172 IMPLEMENTATION SERVICES BCMR/CALL MANAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185173 APS SERVICES CALL CENTER PERFORMANCE EVA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185174 IMPLEMENTATION SERVICES BUSINESS ADVOCAT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185176 IMPLEMENTATION SERVICES CALL CENTER DELU Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185177 IMPLEMENTATION SERVICES CONSULTING SERVI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185186 CIS SVCS IPOFFICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185187 APS IMPLEMENTATION SERVICES CM GENERAL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185196 AVAYA GOVERNMENT SECURITY SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185197 CIS SECURITY ROVING PLANET APPLICATION I Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185281 BCSI DSI WALLBOARDS CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185288 APS INTERFACES MAINTENANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185302 BCSI GEOTEL MAINTENANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185307 BCSI RMT CTI ASAI REMOTE VENDOR SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185308 BCSI CMS CUSTOM REPORTS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185309 BCSI CMS CUSTOM REPORT MAINTENANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185316 CONSULTING INTEGRATION SVCS CMS TECHNICA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185317 CONSULTING INTEGRATION SERVICES CMS LAN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185320 BCSI CMS MISCELLANEOUS MIGRATION WORK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185336 CIS CONTACT CENTER LAN CONNECTIVITY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185337 BCSI LAN MAINTENANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185338 BCSI ENABLE DNS SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185343 BCSI CMS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185853 IMPLEMENTATION SERVICES ADDITIONAL INSTA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185951 APS ELITE MULTICHANNEL IMPLEMENTATION SE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 185955 CIS PREDICTIVE DIALER SYSTEM / IC INTEGR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 187286 APS IMPLEMENTATION SERVICES CM ADDITIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 187287 CIS SVCS MESSAGING ADDITIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 187289 IMPLEMENTATION SERVICES BCMR/CALL MANAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 187296 IMPLEMENTATION SERVICES INTERACTIVE VIRT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 189086 MEETING EXCHANGE IMPLEMENTATION/TESTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 189788 CIS NICE INDIRECT IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 189793 CIS NICE DIRECT IMPLEMENTATION 30 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 189794 CIS NICE DIRECT IMPLEMENTATION 10 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 189795 CIS NICE DIRECT IMPLEMENTATION AMERICAN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 190228 CIS INTERACTION CENTER & OPERATIONAL ANA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 190956 CONSULTING INTEGRATION SERVICES IP SERVI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 191386 CONSULTING INTEGRATION SERVICES ProVISIO Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 191924 CIS IBM DIRECT-TALK WEBSPHERE VOICE RESPONSE DEVELOPMENT Call for Price 10% Call for Price

APS_CUSTOM_PRICE 192077 CONSULTING INTEGRATION SERVICES AIT EDGE CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 192196 CONSULTING INTEGRATION SERVICES CONTACT CENTER EXPRESS BASIC IMPL OFFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193096 CONSULTING INTEGRATION SVCS IMPLEMENTATION SERVICES FOR VOICE PORTAL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193246 CONSULTING AND SOLUTION INTEGRATION SERVICES CM 8400 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193456 CIS WITNESS TRAINING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193457 CIS VERINT WITNESS TRAINING CREDITS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193458 CIS WITNESS WORKFORCE MANAGEMENT IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193459 CIS WITNESS COMPLIANCE IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193460 CIS WITNESS QUALITY MONITORING IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 193467 CIS PROFESSIONAL SERVICES CONFERENCING SOLUTIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 195387 CONSULTING INTEGRATION SERVICES AGENT IVR GREETING OFFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 195388 CIS AVAYA CRM CONNECTOR FOR APPLICATION ENABLEMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 195389 CIS INTELLIGENT CALLBACK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 197026 CONSULTING INTEGRATION SERVICE MESSAGING CUSTOM PRICING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 197202 CIS CUSTOMIZED IP PHONE APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 197236 CIS NICE DIRECT PROJECT COORDINATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 197237 CIS NICE DIRECT ANALYZER IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198066 CIS SOFTWARE DEVELOPMENT CONTACT MANAGEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198067 CIS SOFTWARE DEVELOPMENT FOR ENTERPRISE COMMUNICATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198506 STARFISH SOLUTIONS AND IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198606 CIS AESERVICES UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198784 CIS CONTACT CENTER TECHNICAL INTEGRATION LABOR FOR LAN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 198785 CIS CONTACT CENTER TECHNICAL INTEGRATION LABOR FOR CMS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 200579 CIS SELF SERVICE CUSTOM SOLUTION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 200830 CIS INTEGRATED MANAGEMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201050 CIS CMS FLATTEN, CONSOLIDATE AND EXTEND Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201051 CIS CONTACT CENTER TECHNICAL INTEGRATION EXPEDITE FEE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201053 CIS CCR CSI PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201361 CIS VERINT PROJECT INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201362 CIS NICE MOVES ADDS CHANGES AND MINOR UPDATES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201376 CIS IMPLEMENTATION IP OFFICE CONTACT STORE APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201377 CIS IMPLEMENTATION IP OFFICE COMPUTER-TELEPHONY INTG CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201390 CIS IMPLEMENTATION IP OFFICE VPN OPTION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201392 CIS IMPLEMENTATION IP OFFICE CAMPAIGN MANAGER APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201397 CIS IMPLEMENTATION IP OFFICE PHONE STATUS APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201399 CIS IMPLEMENTATION IP OFFICE ONSITE TRAINING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201676 CIS IMPLEMENTATION IPO FIRST DAY ADDITIONAL 2 HOUR BLOCK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 201677 IPO MULTI-SITE (SCN) NETWORKING DESIGN PER SITE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 202370 CIS ENTERPRISE COMMUNICATION SOLUTION ARCHITECT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205393 CIS CEBP CUSTOM APPLICATION DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205402 CIS INTERACTION CENTER CLIENT FRAMEWORK CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205403 CIS CTI MONITOR CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205405 CIS RECORDER PACKAGE CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205406 CIS USER ADMIN TOOL CONTACT CENTER Call for Price 10% Call for Price

APS_CUSTOM_PRICE 205407 CIS SELF SERVICE CUSTOM APPLICATION DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205408 CIS CONTCT CENTER EXPRESS HISTORICAL CHAT & MAIL INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205409 CIS CUSTOM APPLICATION DEVELOPMENT CONTACT CENTER REPORTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205410 CIS CUSTOM APPLICATION DEVELOPMENT PROACTIVE CONTACT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205411 CIS CUSTOM APPLICATION DEVELOPMENT CONTACT MANAGEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205413 CIS CEBP SOLUTION ARCHITECTURE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205416 CIS CCR WEB CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 205417 CIS DIALER PACKAGE CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206052 CIS CONVERGED NETWORK PROJECT MANAGEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206062 CIS PINNACLE IMPLEMENTATION SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206153 CIS CMS OPERATIONAL ANALYST CUSTOM REPORTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206154 CIS INSTALL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206155 CIS CCR CUSTOM REPORTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206181 CIS UNIFIED SERVICES DESKTOP SERVICES/JACADA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206195 CIS CUSTOM APPLICATION DEVELOPMENT IP APPLICATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206196 CIS CUSTOM APPLICATION DEVELOPMENT SECURITY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 206198 CIS CUSTOM APPLICATION DEVELOPMENT ENTERPRISE COMMUNICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 207580 CIS MEETING EXCHANGE CUSTOM SOLUTIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 207600 CIS SELF SERVICE 3RD PARTY VOICE RECORDING SERVICES - WALSH MEDIA Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 207601 CIS SELF SERVICE 3RD PARTY VOICE RECORDING SERVICES - GM VOICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 208173 CIS CALLBACK ASSISTANT APPLICATION LICENSES AND PROJECT MANAGMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 208174 CIS CALLBACK ASSIST Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 208178 CIS IQ CUSTOM REPORT DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 208179 APS IQ CUSTOM REPORTS MIGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211440 CIS CMS TO IQ HISTORICAL DATA MIGRATION (CMS V11 AND EARLIER) Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211445 CIS IQ CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211454 CIS IQ ACD/DATA SOURCE CONSOLIDATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211463 APS CALL MANAGEMENT SYSTEM UPGRADE AND MIGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211465 CIS IQ FEATURE ADDITION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211466 CIS IQ EQUIPMENT ADDITION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211467 CIS IQ IP ADDRESS CHANGES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211468 CIS IQ ADD LINK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 211469 CIS IQ ADD MEMORY CCR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 212040 APS CUSTOM INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 212051 APS SERVICES FOR ONE-X Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 212836 CIS CUSTOM MESSAGING INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 213160 CIS AVAYA CRM CONNECTOR FOR INTERACTION CENTER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 213494 CIS VERINT IMPLEMENTATION SERVICES NAR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 213496 CIS SELF SERVICE APPLICATION SURVEY ASSISTANT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 213497 CIS SELF SERVICE APPLICATION IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 213498 CIS SURVEY ASSISTANT APPLICATION REMOTE PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 214330 CIS INTEGRATION OF SOLUTION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 215970 APS ONE TOUCH VIDEO SOFTWARE DEVELOPMENT KIT LIC:DS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 215971 APS ONE TOUCH VIDEO PER PORT LICENSE LIC:CU Call for Price 10% Call for Price

APS_CUSTOM_PRICE 215972 APS ONE TOUCH VIDEO CUSTOM DEVELOPMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216288 CIS INTERACTION CENTER PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216289 CIS OPERATIONAL ANALYST PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216346 CIS CONTACT ANALYZER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216347 CIS IQ NEW NUMBER 2 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216348 CIS IQ NEW NUMBER 3 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216349 CIS CMS NEW NUMBER 1 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216350 CIS AES CALL RECORDING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216351 CIS AES ENTERPRISE WIDE LICENSE - WEBLM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216353 CIS VOICE PORTAL / PROACTIVE CONTACT CONNECTOR LICENSE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216354 CIS SELF SERVICE OPTIMIZATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216355 CIS CS EDITIONS NEW 1 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216356 CIS CS EDITIONS NEW 2 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216357 CIS BUS PERF KPI COMPARISON CC BENCHMARK ANALYTICS CONSLT SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216358 CIS OPERATIONAL EFFECTIVENESS NEW 2 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216360 CIS ICR NEW 1 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216372 CIS ADVANCED SOLUTION INTEGRATION CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216373 CIS ICR NEW CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216380 CIS CALL CENTER AUDIT REPORTING AND VISIO FLOW CHART DOCUMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216381 CIS CALL CENTER AUDIT REPORTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216382 CIS CALL CENTER VISIO FLOW CHART DOCUMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216386 CIS DESKTOP OPTIMIZATION CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216401 APS ELITE MULTICHANNEL CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216413 CIS EC TECHNICAL PROJECT MANAGEMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216415 CIS INTELLIGENT CUSTOMER ROUTING APPLICATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216416 CIS INTELLIGENT CUSTOMER ROUTING BSR MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216417 CIS INTELLIGENT CUSTOMER ROUTING WEB ADMINISTRATOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216418 CIS INTELLIGENT CUSTOMER ROUTING REPORTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216419 CIS INTELLIGENT CUSTOMER ROUTING CTI Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216420 CIS INTELLIGENT CUSTOMER ROUTING IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216421 CIS INTELLIGENT CUSTOMER ROUTING CUSTOMIZATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216423 CIS INTELLIGENT CUSTOMER ROUTING PLANNING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216429 CIS SELF SERVICE PACKAGED APPLICATION CUSTOMIZATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216430 CIS IP PHONE APPLICATION CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216432 CIS MYPHONE APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216434 CIS MYPHONE SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216436 CIS AGENT GREETING APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 216437 CIS AGENT GREETING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217320 CIS AVAYA SPECIALIST CONNECT PLANNING SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217321 CIS AVAYA SPECIALIST CONNECT IMPLEMENTATION SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217322 CIS AVAYA SPECIALIST CONNECT CUSTOMIZATION SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217323 CIS AVAYA SPECIALIST CONNECT APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217486 CIS EXPEDITE ADDITIONAL CHARGE - 753 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217494 STARFISH SOLUTIONS SUPPORT SERVICES Call for Price 10% Call for Price

APS_CUSTOM_PRICE 217495 CIS OOH ADDITIONAL CHARGE - 763 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 217496 CIS EXPEDITE ADDITIONAL CHARGE - 763 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218443 CIS COMMUNICATION MANAGER MESSAGING - FED MKT CUSTOM IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218444 CIS COMMUNICATION MANAGER MESSAGING - FED MKT ENHANCED SERVICES MODEL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218445 CIS SERVICES COMMUNICATION MANAGER MESSAGING - FEDERAL MARKET Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218449 CIS COMMUNICATION MANAGER MESSAGING -STAND ALONE CUSTOM IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218610 CIS COMMUNICATION MANAGER MESSAGING -STANDALONE ENHANCED SERVICE MODEL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 218611 CIS SERVICES COMMUNICATION MANAGER MESSAGING - STAND ALONE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 226921 APS OUT OF HOURS ADDITIONAL CHARGE - 1762 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 226922 APS EXPEDITE ADDITIONAL CHARGE - 1762 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 227755 SMART AGENT RECORDER SOFTWARE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 227761 AVAYA NOTIFICATION SOLUTION TECHNICAL PROJECT MANAGEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 228551 APS IMPLEMENTATION SERVICES MIDSIZE ENTERPRISE TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 228552 GLOBAL SUPPORT SERVICES AVAYA AURA SYSTEM MANAGER SERVER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 228558 GLOBAL SUPPORT SERVICES SECURE ACCESS LINK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 229223 GLOBAL SUPPORT SERVICES CM S8800 SERVER IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 244861 GLOBAL SUPPORT SERVICES ONSITE TECHNICIAN IMPLEMENTATION SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 244871 AVAYA PROFESSIONAL SERVICES AGENT MAP IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 244940 CIS ADVANCED SOLUTION INTEGRATION PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245080 APS CUSTOM BASIC READINESS ASSSESSMENT MODEL WITH CENTERS OF EXCELLENCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245091 APS VIDEO IMPLEMENTATION SERVICES AVAYA VIDEO CONFERENCING SOLUTION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245098 APS PROACTIVE CONTACT KNOWLEDGE TRANSFER MATERIALS MODEL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245099 APS PROACTIVE OUTREACH DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245100 APS PROACTIVE OUTREACH - ADVANCE SOLUTION INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245101 APS PROACTIVE OUTREACH - CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245102 APS PROACTIVE CONTACT CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 245107 APS PROACTIVE CONTACT ADD CHANGES AND MINOR UPDATES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258601 APS AVAYA INTEGRATED MANAGEMENT SUITE ONSITE TRAINING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258606 APS STRESS TESTING SERVICE CUSTOM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258607 APS STRESS TESTING SERVICE STANDARD END POINTS 600 PLUS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258686 APS AVAYA WORKFORCE OPTIMIZATION CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258687 APS AVAYA WORKFORCE OPTIMIZATION UPGRADES AND MIGRATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258688 APS AVAYA WORK FORCE OPTIMIZATION OPERATIONAL PACKAGE FULL DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258689 APS AVAYA WORK FORCE OPTIMIZATION ADVANCED PACKAGE BASIC DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258690 APS AVAYA WORKFORCE OPTIMIZATION INTEGRATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258691 APS AVAYA WORK FORCE OPTIMIZATION ADVANCED PACKAGE FULL DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258692 APS AVAYA WORK FORCE OPTIMIZATION MOVES ADD CHANGES AND MINOR UPDATES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 258693 APS AVAYA WORK FORCE OPTIMIZATION KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259072 AURA SESSION MANAGER - BASE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259073 AURA SESSION MANAGER - STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259074 AURA SESSION MANAGER - ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259077 ACME PACKET SESSION BORDER CONTROLLER - ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259078 CALL MANAGEMENT SYSTEM (CMS) BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259079 CALL MANAGEMENT SYSTEM (CMS) STANDARD PACKAGE Call for Price 10% Call for Price

APS_CUSTOM_PRICE 259080 CALL MANAGEMENT SYSTEM (CMS) ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259081 AVAYA IQ ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259088 CALL MANAGEMENT SYSTEMS APPLICATIONS AND INTERFACES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259089 APS AVAYA IQ APPLICATIONS AND INTERFACES MISCELANEOUS WORK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259090 SELF SERVICE CONSULTING AND ADVANCED INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259091 CUSTOM REPORTING AND ANALYTICS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259100 MODULAR MESSAGING WITH MSS IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259101 MODULAR MESSAGING WITH MSS IMPLEMENTATION STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259102 MODULAR MESSAGING WITH MSS IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259103 AVAYA AURA CONFERENCING IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259104 AVAYA AURA CONFERENCING IMPLEMENTATION STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259105 AVAYA AURA CONFERENCING IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259108 APPLICATION ENABLEMENT SERVICES IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259109 COMMUNICATION MANAGER MESSAGING IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259110 COMMUNICATION MANAGER MESSAGING IMPLEMENTATION STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259111 COMMUNICATION MANAGER MESSAGING IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259112 UNIFIED COMMUNICATIONS BUNDLE IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259113 UNIFIED COMMUNICATIONS BUNDLE IMPLEMENTATION STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259114 UNIFIED COMMUNICATIONS BUNDLE IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259118 AVAYA AURA MESSAGING IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259119 AVAYA AURA MESSAGING IMPLEMENTATION STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259120 AVAYA AURA MESSAGING IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259121 MODULAR MESSAGING WITH EXCHANGE OR DOMINO IMPL BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259122 MODULAR MESSAGING WITH EXCHANGE OR DOMINO IMPL STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259123 MODULAR MESSAGING EXCHANGE OR DOMINO IMPL ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259124 MODULAR MESSAGING APPLICATIONS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259131 CONTACT CENTER EXPRESS PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259134 ONE X AGENT SERVICES PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259135 CUSTOM CTI APPLICATIONS PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259136 APS IQ ADMINISTRATION SETUP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259176 IPO CUSTOMER CALL REPORTER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259177 IPO T-1 PROGRAMMING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259178 IPO ADDL T-1 PROGRAMMING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259181 VIDEO IMPLEMENTATION SERVICES CUSTOMER INSTALLABLE W/REM SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259182 VIDEO IMPLEMENTATION SERVICES TURNKEY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259188 NIC DIAL PLAN CONVERSION AND MERGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259189 COMMUNICATION MANAGER IMPLEMENTATION BASIC PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259191 COMMUNICATION MANAGER IMPLEMENTATION ALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259192 SAP - AES CONNECTOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259193 SAP - IC CONNECTOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259200 AVAYA NOTIFICATION SOLUTION PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259541 AVAYA NOTIFICATION SOLUTION PER USER SOFTWARE LIC:CU,SR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259542 AVAYA NOTIFICATION SOLUTION SERVER NON HIGH AVAILABILITY LIC:DS,SR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259561 MESSAGE NETWORKING IMPLEMENTATION STANDARD OFFER Call for Price 10% Call for Price

APS_CUSTOM_PRICE 259562 MESSAGE NETWORKING IMPLEMENTATION AALL INCLUSIVE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 259563 COMMUNICATION MANAGER MESSAGING APPLICATIONS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 260135 ONE-X COMMUNICATOR FOR MACINTOSH OS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 260136 ONE-X MOBILE SIP FOR IOS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262469 APS AURA TM CONTACT CENTER PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262470 APS AVAYA AURATM CC6 REDUNDANT CCMS INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262471 APS AVAYA AURATM CC6 REDUNDANT CCMA INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262472 APS AVAYA AURATM CC6 CCT - NON-IVR INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262473 APS AVAYA AURATM CC6 CCT-IVR INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262474 APS AVAYA AURATM CC6 CCT-IVR&CC INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262475 APS AVAYA AURATM CC6 REDUNDANT CCT INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262476 APS AURA TM CONTACT CENTER PROFESSIONAL SERVICES LAB Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262477 APS AVAYA AURATM CC6 REDUNDANT NCC INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262478 APS AURA TM CONTACT CENTER PROFESSIONAL SERVICES ESSENTIAL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262480 APS AURA TM CONTACT CENTER REPORTS CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262481 APS ICP BASE SYSTEM INSTALL - SIP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262482 APS AVAYA AURATM CC6 CCM MLS INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262483 APS AURA TM CONTACT CENTER PROFESSIONAL SERVICES ENTERPRISE STD Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262484 APS AVAYA AURATM CC6 REDUNDANT CCMM INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262485 APS AVAYA AURATM CC6 CC WEB COMM MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262486 APS AVAYA AURATM CC6 MM OUTBOUND INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262487 APS AVAYA AURATM CC6 MM WEB CHAT INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262488 APS AVAYA AURATM CC6 MM EMAIL INT INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262489 APS AVAYA AURATM CC6 SECURITY FRAMEWORK INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262490 APS AVAYA AURATM CC6 FAILOVER TESTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262491 APS AURA TM CONTACT CENTER UPGRADE PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262492 APS CCT TO AVAYA AURATM CCT UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262493 APS NCC TO AVAYA AURATM NCC UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262494 APS CCMM6 OR CCMM7 TO AVAYA AURATM CCMM UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262495 APS AURA TM CONTACT CENTER VIRTUAL AGENT SIMULATOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262496 APS AVAYA AURATM CC6 REMOTE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262499 APS AVAYA AURATM CONTACT CENTER PROFESSIONAL SERVICES ESSENTIAL PLUS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262500 APS AVAYA AURATM CONTACT CENTER PROFESSIONAL SERVICES MULTIMEDIA KIT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262501 APS AURA TM CONTACT CENTER PROFESSIONAL SERVICES CUSTOM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262502 APS CCE TO AVAYA AURATM CC6 UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262503 APS IC TO AVAYA AURATM CC6 UPGRADE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262504 APS NAV STANDARD IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262505 APS NAV CUSTOM IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 262506 APS WORKFORCE OPTIMIZATION KNOWLEDGE TRANSFER MATERIALS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 263227 APS AVAYA SECURE ACCESS LINK CONCENTRATOR SERVER IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 263260 APS IMPLEMENTATION SERVICES IMPLEMENTATION SERVICES B5800 GATEWAY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 264755 APS PROACTIVE CONTACT CONTINGENCY PLAN CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 264756 APS PROACTIVE OUREACH MANAGER - SELF SERVICE CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 264759 APS PROACTIVE CONTACT SYNTELATE DEPLOYMENT Call for Price 10% Call for Price

APS_CUSTOM_PRICE 264770 APS PROACTIVE CONTACT CALL TECH DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265064 AVAYA AURA MESSAGING APPLICATIONS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265065 CS 1000 - Implementation Services Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265727 ACE PREMIUM IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265728 ACE INTEGRATION WITH SIP SERVER / PBX SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265729 ACE SERVER INSTALLATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265730 ACE BASE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265743 AVAYA AURA EXPERIENCE PORTAL DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265744 AVAYA AURA EXPERIENCE PORTAL ADDITIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265745 AVAYA AURA EXPERIENCE PORTAL INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265746 MEDIA PROCESSING SERVER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265750 ACE MICROSOFT OCS ADD-IN INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265751 ACE OFFICE / BROWSER ADD-IN IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265752 ACE IBM SAMETIME / NOTES ADD-IN INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265753 ACE CLICK TO CONNECT API & CLIENT IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265754 ACE CLICK TO DIAL VOICE DROP VOICE BLAST API IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265755 ACE HOT DESKING IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265756 ACE MOBILE COST OPTIMIZER IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265757 ACE EVENT RESPONSE MANAGER IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265758 ACE KNOWLEDGE TRANSFER SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265834 CALL PILOT - IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 265835 CS2100 - IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266227 CALLBACK ASSIST SERVER IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266228 CALLBACK ASSIST 10CONFIG IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266229 CALLBACK ASSIST ADDED SERVER IMPL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266290 APS PROACTIVE CONTACT HIGH AVAILABILITY CALLING LIST SYNCHRONIZATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266291 APS PROACTIVE CONTACT WEB AGENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266292 APS PROACTIVE CONTACT AGENT SCREEN POP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266293 APS PROACTIVE CONTACT AGENT BLENDING BY CHOICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266294 APS PROACTIVE CONTACT PREDICTIVE AGENT BLENDING CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266295 APS PROACTIVE CONTACT ADVANCED NETWORK BACKUP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266308 APS WORKFORCE OPTIMIZATION QUALITY EVALUATION OPTIMIZATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266309 APS WFO WORKFORCE MANAGEMENT MODEL VALIDATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266310 APS WORKFORCE OPTIMIZATION CUSTOM REPORTS ENABLEMENT WORKSHOP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266311 APS WORKFORCE OPTIMIZATION CUSTOM REPORTS DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266347 APS SESSION BORDER CONTROLLER CONSULTING AND INTEGRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266353 EMPIRIX STRESS TESTING PROFESSIONAL SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266423 APS AVAYA IQ UPGRADE AND MIGRATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266425 APS PERFORMANCE CENTER DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266426 APS PERFORMANCE CENTER DEPLOYMENT SERVICES ADDITIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266427 APS PERFORMANCE CENTER UPGRADE AND MIGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 266428 APS PERFORMANCE CENTER CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267274 APS PERFORMANCE CENTER SYSTEM ADMINISTRATOR KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267275 APS PERFORMANCE CENTER ADMINISTRATOR SETUP Call for Price 10% Call for Price

APS_CUSTOM_PRICE 267276 APS PERFORMANCE CENTER SUPERVISOR REPORTS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267279 APS AVAYA AURA WORKFORCE OPTIMIZATION OUT OF HOURS ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267430 APS AVAYA IQ TECHNICAL INTEGRATION OUT OF HOURS CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267431 APS AVAYA IQ CONSULTING OUT OF HOURS ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267432 APS PERFORMANCE CENTER OUT OF HOURS ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267433 APS PERFORMANCE CENTER CONSULTING OUT OF HOURS ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267434 APS CALL MANAGEMENT SYSTEM TECHNICAL INTEGRATION OUT OF HOURS CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267435 APS CALL MANAGEMENT SYSTEM CONSULTING OUT OF HOURS ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267437 APS APC CONTINGENCY PLANNING CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267438 APS APC OPERATIONS CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267439 APS WORKFORCE OPTIMIZATION WFM EXPRESS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267440 APS WORKFORCE OPTIMIZATION CONTACT RECORDER EXPRESS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267441 APS WORKFORCE OPTIMIZATION QUALITY MONITORING EXPRESS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267442 APS WORKFORCE OPTIMIZATION EXPEDITE ADDITIONAL CHARGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267443 APS AAWFO HIGH IMPACT BUSINESS CONSULTING FOR QUALITY MONITORING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267551 APS IMPLEMENTATION SERVICES SIMPLEX CM SURVIVABLE CORE TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267552 APS IMPLEMENTATION SERVICES SIMPLEX CM SURVIVABLE BRANCH TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267553 APS IMPLEMENTATION SERVICES DUPLEX CM MAIN TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267554 APS IMPLEMENTATION SERVICES DUPLEX CM SURVIVABLE CORE TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267555 APS IMPLEMENTATION SERVICES EMBEDDED CM MAIN TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267556 APS IMPLEMENTATION SERVICES EMBEDDED CM SURVIVABLE BRANCH TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267557 APS IMPLEMENTATION SERVICES CM UTILITY SERVICES TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267558 APS IMPLEMENTATION SERVICES MIDSIZE ENTERPRISE TEMPLATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267559 APS IMPLEMENTATION SERVICES G860 GATEWAY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267560 APS IMPLEMENTATION SERVICES AUDIOCODES MEDIANT 3000 GATEWAY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 267561 APS IMPLEMENTATION SERVICES LEGACY COMMUNICATION MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 268061 AVAYA AURATM MESSAGING FLEXIBLE STORAGE IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 268890 CUSTOMER EXPERIENCE ANALYTICS REMOTE INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 268891 CUSTOMER EXPERIENCE ANALYTICS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 268932 APS VULNERABILITY ASSESSMENT - FISMA COMPLIANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269011 IPO OFFICE NEW INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269012 IPO OFFICE PARTNER EDITION NEW INSTALLATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269014 IPO SOFT CONSOLE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269015 IPO PAGING SYSTEM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269016 IPO VOICE MAIL PRO Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269020 APS FLARE COMMUNICATOR IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269021 APS FLARE EXPERIENCE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269036 APS ONE-X CES IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269037 APS AVAYA AURA CONFERENCING 7.X IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269038 APS WEB.ALIVE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269048 APS AVAYA AURA CONTACT CENTER MERIDIAN LINK SERVICES PROVISIONING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269050 APS PROACTIVE CONTACT GO-LIVE SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269055 APS PROACTIVE CONTACT - PROACTIVE OUTREACH MANGER CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 269105 APS SECURITY ASSURANCE PROFESSIONAL SERVICES - CUSTOM - ONE TIME Call for Price 10% Call for Price

APS_CUSTOM_PRICE 269414 IP OFFICE SIP TRUNKS IMPLEMENTATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270022 EMPIRIX APS DESIGN SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270023 EMPIRIX APS CONSULT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270031 EMPIRIX CONSULT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270276 APS AVAYAAURA WORKFORCE OPTIMIZATION SPEECH ANALYTICS CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270705 APS PRESENCE SERVER IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270964 APS PROACTIVE CONTACT AGENT SCREEN POP - CUSTOM CONNECTOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270966 APS PROACTIVE CONTACT DIRECT CAMPAIGN MANAGER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270967 APS PROACTIVE CONTACT SNMP CONFIGURATION SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270971 APS PROACTIVE CONTACT CALLING LIST RECALL MANAGER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270973 APS PROACTIVE CONTACT CALL SUPRESSION MANAGER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270975 APS PROACTIVE CONTACT REAL TIME CALL DATA FEED DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270977 APS PROACTIVE CONTACT REPORT EMAILING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270979 APS PROACTIVE CONTACT CMS CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270980 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY BASE DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270981 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY MANAGEMENT INTERFACE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270982 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY WEB SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270983 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY HTTP SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270984 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY BATCH CAMPAIGN UPDATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270985 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY BLACKLIST SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270986 APS PROACTIVE CONTACT COMMUNICATIONS GATEWAY DATA CHANGE SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270989 APS CALL MANAGEMENT SYSTEM / PROACTIVE CONTACT STD REPORTS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 270992 APS PROACTIVE CONTACT SWITCHER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271061 APS AVAYA AURA PERFORMANCE CENTER BLOCK OF HOURS SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271062 APS REPORT DESIGNER WORKSHOP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271063 APS CONTACT FLOW ANALYTICS IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271064 APS AGENT INTERACTION ANALYTICS IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271065 APS CONTACT FLOW ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271066 APS AGENT INTERACTION ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271067 APS FLOW & SCREEN ANALYTICS CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271068 APS FLOW & SCREEN ANALYTICS CUSTOM REPORTS DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271069 APS AVAYA AURA PERFORMANCE CENTER SPEECH ANALYTICS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271070 APS AVAYA AURA PERFORMANCE CENTER SPEECH ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271071 APS AVAYA AURA PERFORMANCE CENTER SPEECH ANALYTICS CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271072 APS AAWFO PRIMARY CONTACT RECORDER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271073 APS AAWFO SECONDARY CONTACT RECORDER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271074 APS AAWFO REDUNDANT CONTACT RECORDER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271075 APS AAWFO FULL TIME SCREEN RECORDER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271076 APS AAWFO QUALITY MONITORING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271077 APS AAWFO QUALITY MONITORING ERECORDER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271078 APS AAWFO KMS ENCRYPTION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271079 APS AAWFO ARCHIVE MANAGER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271080 APS AAWFO CONTACT VIEWER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271081 APS AAWFO CENTRAL REPLAY SERVER DEPLOYMENT Call for Price 10% Call for Price

APS_CUSTOM_PRICE 271082 APS AAWFO TELEPHONE REPLAY DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271083 APS AAWFO PRODUCTION READINESS SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271084 APS AAWFO FRAMEWORK DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271085 APS AAWFO BASIC SCORECARDS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271086 APS AAWFO ADVANCED SCORECARDS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271087 APS AAWFO CUSTOM KPI SCORECARDS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271088 APS AAWFO WORKFORCE MANAGEMENT DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271089 APS AAWFO WFM TIME-OFF MANAGER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271090 APS AAWFO WFM STRATEGIC PLANNER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271091 APS AAWFO WFM SHIFT BIDDING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271092 APS AAWFO WFM OUTBOUND SCHEDULING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271093 APS AAWFO WFM MULTI SITE OR LINE OF BUSINESS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271094 APS AAWFO WFM MULTIMEDIA DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271095 APS AAWFO WFM SCREEN POPUP DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271096 APS AAWFO WFM DESKTOP ADHERENCE INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271097 APS AAWFO CONTENT PRODUCER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271098 APS AAWFO LESSON MANAGEMENT DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271099 APS AAWFO COACHING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271100 APS AAWFO COMPETENCY BASED LEARNING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271101 APS AAWFO UST INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271102 APS AAWFO RECORDING PAUSE & RESUME Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271103 APS AAWFO ACR BRIDGE MIDDLEWARE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271104 APS AAWFO ADVANCED CUSTOMER FEEDBACK IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271105 APS AAWFO ADVANCED DESKTOP ANALYTICS IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271106 APS AAWFO STRATEGIC DESKTOP & PROCESS ANALYTICS IMPLEMENTATION SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271107 APS AAWFO SPEECH ANALYTICS ESSENTIAL IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271108 APS AAWFO ADVANCED SPEECH ANALYTICS IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271109 APS AAWFO DESKTOP ACTIVITY TRACKER IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271110 APS AAWFO GO-LIVE SUPPORT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271111 APS AAWFO LICENSES ADDITIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271112 APS AAWFO HISTORICAL DATA MIGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271113 APS AAWFO ADV SPEECH & SCORECARDS INTEGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271114 APS AAWFO ADVICE LINE CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271115 APS AAWFO SPEECH ANALYTICS ADVANCED ENABLEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271116 APS AAWFO CONTACT VIEWER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271117 APS AAWFO ARCHIVE MANAGER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271118 APS AAWFO QUALITY MONITORING FOR SUPERVISORS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271119 APS AAWFO QUALITY MONITORING APPL ADMINISTRATION KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271120 APS AAWFO QUALITY MONITORING FORMS & EVALUATIONS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271121 APS AAWFO CONTENT PRODUCER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271122 APS AAWFO LESSON MANAGEMENT KNOWLEDGE TRANSFERT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271123 APS AAWFO COMPETENCY BASED LEARNING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271124 APS AAWFO COACHING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271125 APS AAWFO BASIC SCORECARD KNOWLEDGE TRANSFER Call for Price 10% Call for Price

APS_CUSTOM_PRICE 271126 APS AAWFO ADVANCED SCORECARD KNOWLEDGE TRANSFERT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271127 APS AAWFO WFM FRAMEWORK ADMINISTRATION KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271128 APS AAWFO WFM AD-HOC REPORTING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271129 APS AAWFO WFM ADVANCED ADHERENCE KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271130 APS AAWFO WFM APPLICATION ADMINISTRATION KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271131 APS AAWFO WFM FORECASTNG & SCHEDULING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271132 APS AAWFO WFM MONITORING & MANAGEMENT KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271133 APS AAWFO WFM STRATEGIC PLANNER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271134 APS AAWFO WFM SHIFT BIDDING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271135 APS AAWFO WFM OUTBOUND SCHEDULING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271136 APS AAWFO WFM DELTA KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271137 APS AAWFO SPEECH ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271138 APS AAWFO ADVANCED DESKTOP ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271139 APS AAWFO DESKTOP ACTIVITY TRACKER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271140 APS AAWFO ADVANCED CUSTOMER FEEDBACK KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271141 APS AAWFO CUSTOM KPI SCORECARDS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271142 APS AAWFO STRATEGIC DESKTOP & PROCESS ANALYTICS KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 271444 APS SLA MON IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 272407 APS IMPLEMENTATION SERVICES SESSION BORDER CONTROLLER ENTERPRISE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 272408 APS IMPLEMENTATION SERVICES SESSION BORDER CONTROLLER ADVANCED ENTPRS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 273686 APS CONVERSIVE IMPLEMENTATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 273687 APS CONVERSIVE CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274017 APS MOBILE ACTIVITY ASSISTANT DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274018 APS CONFERENCE HELPER APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274019 APS CONFERENCE HELPER DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274560 APS AVAYA OUTBOUND CONTACT EXPRESS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274561 APS AVAYA OUTBOUND CONTACT EXPRESS STARTER PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274562 APS AVAYA OUTBOUND CONTACT EXPRESS STANDARD PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274563 APS AVAYA OUTBOUND CONTACT EXPRESS PREMIUIM PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274564 APS PROACTIVE OUTREACH FOR PAYMENTS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274565 APS PROACTIVE OUTREACH FOR PAYMENTS APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274566 APS APPOINTMENT REMINDER APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274567 APS APPOINTMENT REMINDER DELOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274568 APS USABILITY TESTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274569 APS SPEECH APPLICATION TUNING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 274570 APS SOLUTION ASSESSMENT PROGRAM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 296699 APS AVAYA GUEST ASSIST DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302350 APS AVAYA GUEST ASSIST SERVER APPLICATION 50 USERS LICENSE:DS,CU Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302352 APS AVAYA GUEST ASSIST ADDITIONAL USER LICENSE:CU Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302420 APS INSTALLATION SERVICES - AVAYA IQ Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302444 APS INSTALLATION SERVICES - COMMUNICATION MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302445 APS INSTALLATION SERVICES - SESSION AND SYSTEM MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302446 MSG ENHANCED MIGRATION TO AAM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302447 APS INSTALLATION SERVICES - UPS AND POWER SYSTEMS Call for Price 10% Call for Price

APS_CUSTOM_PRICE 302448 APS INSTALLATION SERVICES - IP OFFICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302449 APS INSTALLATION SERVICES - AVAYA AURA MESSAGING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302477 APS INSTALLATION SERVICES - CALL MANAGEMENT SYSTEM Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302478 APS INSTALLATION SERVICES - AVAYA AURA PERFORMANCE CENTER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302479 APS INSTALLATION SERVICES - IP OFFICE BRANCH Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302480 APS INSTALLATION SERVICES - AVAYA AURA CONFERENCING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302481 APS INSTALLATION SERVICES - AVAYA INTEGRATED MANAGEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302482 APS INSTALLATION SERVICES - NIC DIAL PLAN CONVERSION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302483 APS INSTALLATION SERVICES - NIC MERGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302484 APS INSTALLATION SERVICES - PRESENCE SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302485 APS INSTALLATION SERVICES - UC ALL INCLUSIVE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302486 APS INSTALLATION SERVICES - VIDEO Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302487 CS1000 IMPLEMENTATION SERVICE PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302488 CALL PILOT IMPLEMENTATION SERVICES PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302489 TELEPHONY MANAGER IMPLEMENTATION SERVICES PACKAGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302490 APS INSTALLATION SERVICES - COMMUNICATION MANAGER MESSAGING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302491 APS INSTALLATION SERVICES - COMMUNICATION SERVER 1000 Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302492 APS INSTALLATION SERVICES - MESSAGE NETWORKING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302493 APS INSTALLATION SERVICES - MODULAR MESSAGING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302494 APS INSTALLATION SERVICES - ONE-X SPEECH Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302495 APS INSTALLATION SERVICES - SECURE ACCESS LINK Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302496 APS INSTALLATION SERVICES - APPLICATION ENABLEMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302497 APS INSTALLATION SERVICES - AVAYA AURA EXPERIENCE PORTAL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302498 APS INSTALLATION SERVICES - INTERACTIVE RESPONSE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302499 APS INSTALLATION SERVICES - PROACTIVE CONTACT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302502 APS INSTALLATION SERVICES - AVAYA AURA VOICE PORTAL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302503 APS INSTALLATION SERVICES - DATA NETWORKING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302504 APS INSTALLATION SERVICES - SESSION BORDER CONTROLLER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302505 APS INSTALLATION SERVICES - TIME AND MATERIALS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302530 ENTERPRISE VOIP INCREMENTAL PREMIUM IMPLEMENTATION OPTIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302531 NTWK READINESS CHECK ENT VOIP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302532 ENTERPRISE VOIP KNOWLEDGE TRANSFER AND END USER TRAINING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302533 ENTERPRISE VOIP SET PLACEMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302534 CUSTOMER DATABASE SECURITY AUDIT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302535 IN HOUSE DATABASE CONVERSION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302536 ENTERPRISE CONVERGED SOLUTION INTEGRATION ADVISOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302537 ENTERPRISE VOIP LINE & FEATURE TRANSLATIONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302538 ENTERPRISE VOIP SITE SURVEY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302539 MERIDIAN MAIL MIGRATION TO CALL PILOT ON CS1K Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302540 DIALING PLAN ASSESSMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302541 CRITICAL SPARES KIT AVAILABLE ON SITE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302544 CS1K MIGRATION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 302545 REMOTE NTWK READINESS CHECK ENT VOIP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 303594 APS STRATEGIC CONSULTING COMMUNICATIONS DELIVERY STRATEGY SERVICES Call for Price 10% Call for Price

APS_CUSTOM_PRICE 305346 APS AES SFDC OPENCTI CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306211 APS INSTALLATION SERVICES - MEETING EXCHANGE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306212 APS INSTALLATION SERVICES - MEDIANT 3000 GATEWAY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306213 APS INSTALLATION SERVICES - G860 GATEWAY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306650 APS VDI AGENT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306651 APS VDI AGENT KNOWLEDGE TRANSFER SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306825 APS INSTALLATION SERVICES - AVAYA AURATM CONTACT CENTER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 306826 APS INSTALLATION SERVICES - ELITE MULTICHANNEL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307133 APS SPEECH DIAL DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307134 APS SPEECH DIAL SYSTEM AND NAME SPEECH TUNING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307135 APS SPEECH DIAL KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307136 APS PROACTIVE OUTREACH INTERACTIVE NOTIFICATION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307137 APS PROACTIVE OUTREACH INTERACTIVE NOTIFICATION APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307138 APS SELF SERVICE HEALTH INSURANCE APPLICATION DEPLOY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307139 APS SELF SERVICE UTILITIES APPLICATION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307360 APS SELF SERVICE BANKING APPLICATION DEPLOY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307361 APS DYNAMIC SELF SERVICE DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307362 APS DYNAMIC SELF SERVICE BASE SERVER APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307363 APS DYNAMIC SELF SERVICE ADDITIONAL INSTANCE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307364 APS DYNAMIC SELF SERVICE INTELLIGENT CUSTOMER ROUTING SERVER APPL Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307365 APS INTELLIGENT CUSTOMER ROUTING DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307366 APS CALL STEERING APPLICATION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307367 APS WAIT TREATMENT APPLICATION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307368 APS DYNAMIC ROUTING APPLICATION DEPLOY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307369 APS DYNAMIC ROUTING APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307370 APS PREFERRED AGENT ROUTING APPLICATION DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307371 APS PREFERRED AGENT ROUTING APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307372 APS PROACTIVE OUTREACH MANAGER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307373 APS PROACTIVE OUTREACH MANAGER SYNTELATE DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307374 APS PROACTIVE OUTREACH MANAGER AGENT BLENDING CONSULTING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307375 APS PROACTIVE OUTREACH MANAGER AGENT BLENDING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307376 APS PROACTIVE OUTREACH MANAGER MULTIMEDIA CAMPAIGNS DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307377 APS SPEECH DIAL NAME RECORD UPDATE SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 307378 APS PROACTIVE OUTREACH MANAGER AGENT BASED DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308263 APS MULTI MEDIA SFDC OPENCTI CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308264 APS MULTI MEDIA SFDC OPENCTI CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308265 APS RIGHTNOW CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308266 APS RIGHTNOW CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308267 APS ELITE MULTI CHANNEL SAP CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308268 APS ELITE MULTI CHANNEL SAP CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308269 APS AVAYA AURA CONTACT CENTER SFDC OPENCTI CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308360 APS AVAYA AURA CONTACT CENTER SFDC OPENCTI CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308361 APS AVAYA ENABLEMENT SERVICES SIEBEL CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308362 APS AVAYA ENABLEMENT SERVICES SIEBEL CUSTOM DEVELOPMENT Call for Price 10% Call for Price

APS_CUSTOM_PRICE 308363 APS AVAYA ENABLEMENT SERVICES MS DYNAMICS CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308364 APS AVAYA ENABLEMENT SERVICES MS DYNAMICS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308365 APS AAWFO SSL DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308366 APS AAWFO UNIFIED USER MGMT KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308367 APS AAWFO QUALITY MONITORING ENTERPRISE REPORTING KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308368 APS AAWFO QUALITY MONITORING INTERACTION SUPERVISOR KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308369 APS AAWFO QUALITY MONITORING INTERACTION APPL ADMIN KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308370 APS AAWFO QUALITY MONITORING FORMS DESIGNER KNOWLEDGE TRANSFER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308371 APS AAWFO WORKFORCE MANAGEMENT TIME RECORD EXPORT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308372 APS AAWFO WORKFORCE MANAGEMENT TIME ACCRUAL DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308373 APS CALL MANAGEMENT SYSTEM SYSTEM SETUP & DICTIONARY ADMINISTRATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308374 APS PROACTIVE OUTREACH MANAGER SIEBEL TOOLBAR DEPLY SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308375 APS PROACTIVE OUTREACH MANAGER SIEBEL TOOLBAR CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308376 APS AVAYA AURA CONTACT CENTER SIEBEL CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308377 APS AVAYA AURA CONTACT CENTER SIEBEL CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308378 APS AVAYA ENABLEMENT SERVICES WEB SOFTPHONE CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308379 APS AVAYA ENABLEMENT SERVICES WEB SOFTPHONE CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308380 APS AVAYA ENABLEMENT SERVICES SAP CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308381 APS AVAYA ENABLEMENT SERVICES SAP CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308382 APS INTERACTION CENTER SAP CONNECTOR DEPLOYMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308383 APS INTERACTION CENTER SAP CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308437 APS T&M SVCS - ADVANCED SOLUTION ARCHITECT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308438 APS T&M SVCS - APPLICATION SOLUTION CONSULTANT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308439 APS T&M SVCS - CALL CENTER CONSULTANT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308480 APS T&M SVCS - INTEGRATED MANAGEMENT CONSULTANT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308481 APS T&M SVCS - PROGRAM MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308482 APS T&M SVCS - PROJECT COORDINATOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308483 APS T&M SVCS - PROJECT MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308484 APS T&M SVCS - QUALITY ASSURANCE ENGINEER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308485 APS T&M SVCS - REGIONAL SERVICES ENGINEER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308486 APS T&M SVCS - REMOTE UPGRADE ENGINEER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308487 APS T&M SVCS - SOFTWARE ASSOCIATE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308488 APS T&M SVCS - SOFTWARE SPECIALIST Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308489 APS T&M SVCS - SOFTWARE DEVELOPER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308490 APS T&M SVCS - STRATEGIC CONSULTANT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308491 APS T&M SVCS - TECHNICAL SYSTEMS INTEGRATOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308492 APS T&M SVCS - TECHNICIAN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308493 APS T&M SVCS - TRAINER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308494 APS COLLABORATION ENVIRONMENT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308495 APS ENGAGEMENT DEVELOPMENT PLATFORM CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308496 APS ENGAGEMENT DEVELOPMENT PLATFORM CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308534 APS MOBILITY STRATEGY DISCOVERY WORKSHOP Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308535 APS MOBILITY STRATEGY READINESS ASSESSESMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308536 APS MOBILITY STRATEGY PLANNING AND DESIGN SERVICES Call for Price 10% Call for Price

APS_CUSTOM_PRICE 308537 APS MOBILITY STRATEGY FULL CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308538 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME ADV SOL ARCH Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308539 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME STRATEGIC CONS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308540 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME PROGRAM MGMT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308541 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME ENTRPRSE CNTCT CTR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308542 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME MID-MKT CNTCT CTR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308543 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CALL CTR DSGN SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308544 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CONTROL MANAGER Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308545 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME EXPERIENCE MGMT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308546 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CUSTOM IVR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308547 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME SPEECH Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308548 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME AUTOMATED CHAT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308549 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME PROACTIVE CONTACT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308550 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME ANALYTICS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308551 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME QUALITY AND MONIT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308552 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CM CORE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308553 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME SIP CORE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308554 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME MESSAGING CORE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308555 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CS1K Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308556 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME IPO AND SMB Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308557 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME UC COLLABORATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308558 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME VIDEO AND FLARE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308559 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME RADVISION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308560 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME ACE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308561 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME ENHNCD MSG OFFERS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308562 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME CONFERENCING Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308565 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME NETWORK IP CONSULT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308566 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME SECURITY Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308568 APS CONTINUOUS PERFORMANCE SERVICES - ONE TIME IT NAVIGATOR Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 308648 AVAYA PROFESSIONAL SERVICES SOLUTION DESIGN ASSURANCE SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 328646 APS CALL MANAGEMENT SYSTEM INTERFACES DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 328647 APS AVAYA IQ/PERFORMANCE CENTER INTERFACES DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 328648 APS DESKTOP WALLBOARD DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 328649 APS CONTACT ANALYZER BUSINESS PARTNER REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338690 APS ONE TOUCH VIDEO BUSINESS PARTNER REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338691 APS AVAYA NOTIFICATION SOLUTION BUSINESS PARTNER REMOTE SUPPORT SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338692 APS VDI AGENT BUSINESS PARTNER REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338693 APS MOBILE ACTIVITY ASSISTANT BUSINESS PARTNER REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338694 APS CRM CONNECTORS BUSINESS PARTNER REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338964 APS SELF SERVICE ONSITE KNOWLEDGE TRANSFER SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338965 APS SELF SERVICE TRANSCRIPTION SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338994 APS AVAYA CONTACT CENTER SELECT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338995 APS AVAYA CONTACT CENTER SELECT CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338996 APS AVAYA CONTACT CENTER SELECT CUSTOM SERVICES Call for Price 10% Call for Price

APS_CUSTOM_PRICE 338997 APS AVAYA IP OFFICE CONTACT CENTER DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338998 APS AVAYA IP OFFICE CONTACT CENTER CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 338999 APS AVAYA IP OFFICE CONTACT CENTER CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339047 APS CONTACT CENTER ELITE APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339048 APS AVAYA AURA CONTACT CENTER APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339049 APS ELITE MULTICHANNEL APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339050 APS INTELLIGENT CALL ROUTING APPLICATIONS CUSTOM SOFTWARE DESIGNT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339051 APS SELF SERVICE APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339052 APS OUTBOUND APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339053 APS CONTACT CENTER REPORTING APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339054 APS CONTACT CENTER ASSISTED APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339055 APS INTERACTION CENTER APPLICATIONS CUSTOM SOFTWARE DESIGN Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339056 APS SELF SERVICE APPLICATION UPGRADE CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339057 APS ONE TOUCH VIDEO CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339060 APS EPT SELF SERVICE APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339061 APS EPT OUTBOUND APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339062 APS EPT CONTACT CENTER REPORTING APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339063 APS EPT CONTACT CENTER ASSISTED APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339064 APS AAWFO CUSTOM APPLICATION DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339065 APS EPT INTERACTION CENTER APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339066 APS EPT CONTACT CENTER ELITE APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339067 APS EPT AVAYA AURA CONTACT CENTER APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339068 APS EPT ELITE MULTICHANNEL CENTER APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339069 APS EPT INTELLIGENT CALL ROUTING APPLICATIONS CUSTOM DEVELOPMENT Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339070 APS CONTEXT STORE DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339071 APS ENGAGEMENT ASSISTANT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339072 APS CONTEXT STORE CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339073 APS ENGAGEMENT DESIGNER DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339074 APS WEBRTC DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339075 APS ENGAGEMENT DESIGNER CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339076 APS WORK ASSIGNMENT DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339077 APS PARK AND PAGE DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339078 APS WORK ASSIGNMENT CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339079 APS REAL-TIME SPEECH DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339080 APS COLLABORATIVE BROWSING DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 339081 APS REAL-TIME SPEECH CUSTOM SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340063 APS AVAYA GENESYS CONNECTOR CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340064 APS AVAYA GENESYS CONNECTOR DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340065 APS CO-BROWSING DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340066 APS CO-BROWSING CUSTOM DEVELOPMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340067 APS CO-BROWSING REMOTE IMPLEMENTATION SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340068 APS AJAX TOOLBAR CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340069 APS AJAX TOOLBAR DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340160 APS EPT ONE TOUCH VIDEO CUSTOM DEVELOPMENT SERVICES Call for Price 10% Call for Price

APS_CUSTOM_PRICE 340161 APS EPT SELF SERVICE T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340162 APS EPT OUTBOUND T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340163 APS EPT VIDEO T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340164 APS EPT UNIFIED COMMUNICATIONS T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340165 APS EPT REPORTING T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340166 APS EPT CONTACT CENTER ASSISTED T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340167 APS EPT INTERACTION CENTER T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340168 APS EPT CONTACT CENTER ELITE T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340169 APS EPT AVAYA AURA CONTACT CENTER T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340170 APS EPT ELITE MULTI CHANNEL T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340171 APS EPT INTELLIGENT CALL ROUTING T&M REMOTE SUPPORT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340180 APS AVAYA CUSTOMER CONNECTIONS VIDEO CONTROLS DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340181 APS AVAYA CUSTOMER CONNECTIONS VIDEO CONTROLS CUSTOM DEVELOPMENT SVCS Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340182 APS CUSTOM CTI SCREEN POP DEVELOPMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340183 APS CUSTOM CTI SCREEN POP DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340184 APS AACC CALLBACK CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340185 APS AACC CALLBACK DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 340186 APS CONTACT CENTER SELECT IMPLEMENTATION AUDIT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 380304 APS CUSTOM SESSION MANAGER ADAPTER CONSULTING SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 380305 APS CUSTOM SESSION MANAGER ADAPTER DEVELOPMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 380306 APS CUSTOM SESSION MANAGER ADAPTER DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 381305 APS ANALYTICS CONSULTING SERVICES ONE-TIME SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 381306 APS ASA ANALYTICS ONE-TIME SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 381307 APS SC ANALYTICS CONSULTING ONE-TIME SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 381331 SOLUTION ARCHITECTURE - INSPETION SERVICE Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 382463 AVAYA CONTROL MANAGER CUSTOM CONNECTOR DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 387431 EPT EDP SMART CALLER ID OUTBOUND CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 387432 EPT EDP SMART CALLER ID DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 387433 EPT EDP CALL REDIRECTION MANAGER CUSTOM APPLICATION Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 387434 EPT EDP CALL REDIRECTION MANAGER DEPLOYMENT SERVICES Call for Price 10% Call for PriceAPS_CUSTOM_PRICE 387435 APS AVAYA MOBILE VIDEO D