Microsoft Cloud Services Partner Solution Case Study

Startup Targets Global Audience with Cloud-Based Personalized News Service

OverviewCountry or Region: United States, RussiaIndustry: Media and entertainment—Traditional and new media

Partner ProfileNews360 is a startup company that provides a news personalization and aggregation service. The company is headquartered in Sunnyvale, California, and has research and development offices in Moscow, Russia.

Business SituationNews360 wanted to offer customers worldwide a highly reliable service that could be delivered via many different desktops and mobile devices.

SolutionThe company chose to host its service on Windows Azure so that it could develop its News360 app to work on the broadest range of desktop and mobile devices, including Windows Phone.

Benefits Scalable, flexible cloud platform

eliminates IT overhead, helps developers focus on creating platform-agnostic solution

Reliability ensures solid, consistent user experience

“Windows Azure is an incredibly flexible platform for a startup company that’s trying to quickly grow and go global with a new solution.”

Roman Karachinsky, Chief Executive Officer, News360

The staff at the startup firm News360 wanted to go global with a highly personalized news service that could be delivered via many different mobile and desktop platforms. Their plan was to capture information from news sources across the web, and then, using proprietary analysis tools, combine that information with user preferences and interests gleaned from profiles in social networking sites like Facebook and Twitter. The firm chose Windows Azure to host its service, taking advantage of the cloud platform’s flexibility, scalability, and data center network to support a rollout to a global audience. The News360 application runs on Windows Phone 7, iPhone, Android, and other mobile devices, and on a range of desktop platforms, including the Windows 8 Consumer Preview client. More than one million users have signed up for the service in its first year, and this user base is expected to grow exponentially.

SituationNews360 is a fast-growing online startup business launched in response to a basic fact of contemporary life: information overload. “We’re awash in online content, and it’s getting harder and more time-consuming by the day for individuals to find the specific news, sports, and other information that they’re most interested in,” says Roman Karachinsky, Chief Executive Officer of News360.

“My colleagues and I want to be informed citizens and to know what’s going on around the world and in our industry,” he continues. “But personally, I was spending an hour and half a day trying to read all of the news sources that I followed. And if I went on vacation, it got backed up to hundreds or thousands of unread articles. It was too much work.”

Fortunately, the staff at News360 had worked together on a previous project involving software that performed news and reputation analyses for businesses. Putting their collective experience together, they decided to create a different kind of service to deliver news and other informa-tion to users via PCs and mobile devices.

First, content would be gathered from news sites across the Internet, and then users’ interests would be deduced from their preferences and behavior on social net-working sites such as Facebook and Twitter. That information is authorized by users when they sign up. Using a semantic analysis platform developed internally, News360 would deliver custom content based on a user’s preferences, delivering news in categories such as business, food, fashion, and world events.

The challenge for the small company, however, was to find a hosting platform that could support its ambitions to reach a global audience. The platform had to be highly scalable; it had to provide easy access to global hosting centers; and it had to support a solution that would be platform-agnostic in order to reach the widest possible number of users worldwide, regardless of the mobile or desktop plat-forms in use.

SolutionThe News360 team, which already had experience using Microsoft development tools, decided to host its solution on the Windows Azure cloud computing platform.

“We were leaning towards Windows Azure because we use Microsoft .NET develop-ment tools, which would help speed our development, and we felt confident that Windows Azure could deliver the kind of reliability that was essential to making the solution work,” says Shavkat Aynurin, Chief Technology Officer of News360.

The solution includes a proprietary linguis-tic analysis engine that looks at more than 150,000 articles every day in real time. It culls information about more than 700,000 different companies, people, brands, and locations; looks at the locality and topics that every article covers; collects articles into story clusters; and gathers visuals to accompany stories.

News360 received development and design assistance through the Microsoft BizSpark One program for server-side development. It also participated in the Mobile Accelera - tion Week program for help in creating a

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“The Windows Phone project went very fast, taking three developers just a month of development time from start to finish."

Roman Karachinsky, Chief Executive Officer,

News360

mobile application for Windows Phone devices using the Windows Azure Toolkit for Windows Phone.

“The Windows Phone project went very fast, taking three developers just a month of development time from start to finish,” says Karachinsky.The developers also used an array of software development kits to create the News360 application for non–Windows Phone mobile platforms, including iPhone and iPad, Android, and BlackBerry.

For desktop delivery, the solution runs on all the major browsers and desktop opera-ting systems, including the Windows 8 Consumer Preview client. As part of that particular effort, the News360 development team is delivering the solution using the Windows 8 Metro interface, which includes Live Tiles, dynamic rectangles that can be programmed to provide continuously updated information.

BenefitsBy using Windows Azure as its hosting platform, the News360 team took advantage of its existing development talent and expertise to create an elegant, highly scalable solution that has the potential of reaching tens of millions of users worldwide. Windows Azure provides enormous flexibility for the small company to easily make changes to and update the solution as needed, and a reliable platform that supports many different client and mobile platforms.

Scalability and Flexibility without the IT OverheadUsing Windows Azure allowed News360 to avoid IT infrastructure cost and complexity that could have slowed or even crippled its development efforts. This helped the company focus all of its energy on development efforts, including building different desktop and mobile versions of the application in order to reach as many desktop and mobile platforms as possible.

“Windows Azure is an incredibly flexible platform for a startup company that’s trying to quickly grow and go global with a new solution,” says Karachinsky. “We don’t have to deal with hardware acquisition and setup, wait for service, or find ways to get rid of excess hardware. If we expect a big spike in traffic—for example, if we put an update on an app store and expect 100,000 users to access it over two or three days—we just flip a switch, and in 10 minutes we have enough capacity.”

Reliable Performance for Large User Base

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The News360 app mines more than 20,000 publications and delivers personalized news content to users based in part on their social networking preferences.

The ability to offer a reliable user experi-ence was a critical factor in the company’s choice of hosting platforms. Windows Azure has delivered high availability as well as the load-balancing features News360 needs to deliver consistent service to its large and growing user base.

“We are well past the one million-user mark and are used in multiple countries,” says Aynurin. “Windows Azure gives us reliability and features like the Windows Azure Traffic Manager to balance traffic loads across data centers, which helps ensure that our growing global base of users gets the kind of performance that makes using News360 a great experience.”

Multiple Hosting Locations Support Global GrowthTo reach its geographically broad audience, News360 benefits from the multiple data centers that Microsoft provides for Windows Azure around the world.

“The fact that there are several hosting locations worldwide is really important for our business plan,” says Aynurin. He notes that currently, News360 is available only in English, and is in use in multiple English-speaking countries. However, the company plans to begin delivering the application in other languages, and is looking forward to hosting the service through Windows Azure data centers in Europe. “The Windows Azure geo-location functionality makes it

easier to distribute the solution, and provides better performance for users in specific regions.”Microsoft Cloud ServicesMicrosoft offers a complete set of cloud-based solutions to meet business needs, including solutions for advertising, commu-nications (email, meetings), collaboration (document storage, sharing, workflow), business applications (customer resource management, business productivity), data storage and management, and infrastruc-ture services. In addition, customers can take advantage of an entire ecosystem of solution providers and Microsoft partners. For more information, please visit www.microsoft.com/cloud.

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For More InformationFor more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 426-9400. In Canada, call the Microsoft Canada Information Centre at (877) 568-2495. Customers in the United States and Canada who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: www.microsoft.com

For more information about Microsoft BizSpark, please visit: www.microsoft.com/bizspark

For more information about News360 products and services, call (650) 288-6778 or visit the website at: www.news360app.com

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Document published March 2012

Software and Services Windows Azure− Windows Azure Traffic Manager

Microsoft SQL Azure− SQL Azure Data Sync

Windows 8 Windows Phone 7

Microsoft Server Product Portfolio− Microsoft SQL Server 2008 R2

Enterprise Technologies− Microsoft .NET Framework 4.0− Windows Azure Toolkit for Windows

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