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    Startup 2.0:

    A Silicon Valley StoryEngineering Better Startups

    with Incubators, Metrics & Iterative Development

    Dave McClure(@DaveMcClure)

    Founders Fund / 500 Hats

    Echelon May 2010 (Singapore)

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    Topics

    Venture Capital 1.0 = *Broken Model* (forInternet Startups)

    M&A Trends: More & SmallerAcquisitions(Very Few IPOs)

    Incubators: Many Experiments(most FAIL, afewwinners)

    Metrics: Define Success, Measure & Iterate(Fast + Feedback)

    Platforms 2.0: Search, Social, Mobile, Inbox, Media(Distribution)

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    [Pardon The Blatant Commercial]

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    Dave McClure

    2001-2009:

    Startup Investor: 500 Hats LLC, Founders Fund Tech Marketing: PayPal, Simply Hired, Mint

    Advisor, Angel Investor: 40+ Startups

    Conf. Organizer: Web 2.0, OReilly, Startonomics

    Stanford Visiting Lecturer: Facebook, Startup Metrics

    80s & 90s: Entrepreneur: Founder/CEO Aslan Computing (acq.)

    Developer: Windows Apps / SQL DB Admin

    User Groups: E-Commerce, Internet, Client-Server

    Engineer: Johns Hopkins 88, BS Eng / Applied Math

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    Professional Investments(43 deals, 2008-2010, ~$3M)

    fbFund REV22incubatordeals

    ($850K)

    FF Angel21seeddeals

    ($2M)

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    Personal Investments(26 deals, 2004-2010, ~$400K)

    LinkDex

    oneforty

    Networked Blogs

    MyGengo

    Votizen

    Postling

    EcoMom SiteJabber

    Graphicly

    WePayPlancast

    Recurly

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    Venture Capital 1.0 =Too Big To FAIL WIN?

    (at least for *Internet* Startups)

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    Startup Investor Ecosystem

    Angels &Incubators($0-10M)

    Seed Funds($10-50M)

    SmallVC Funds($50-250M)

    LargeVC Funds(>$250M)

    TrueVenturesFirst RoundCapital

    BenchmarkSequoia

    Y-CombinatorTechStars

    SoftTech(Clavier)FloodGate(Maples)Felicis(Senkut)SV Angel(Conway)

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    Venture Capital: Still Relevant?

    Good 4 big CAPex:

    Hardware

    Enterprise SW Clean Tech

    BioScience

    Not So Great 4:

    Internet Startups

    Consulting Shops LifestyleBiz

    Porn, Gambling

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    Web 2.0: HellYes, Good Times.

    1. # Users, Bandwidth = Bigger.

    2. StartupCosts = Lower.

    3. Transaction $Growing = Better.

    Building Product =>Cheaper, Faster, Measurable

    Getting Customers => Easier, More Predictable

    Product & Market Decisions Basedon MeasuredUserBehavior

    R.I.P.

    *BAD*

    TIMES

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    Distribution Platforms

    Customer Reach: 100M+

    Search: Google(SEO/SEM)

    Social: Facebook, Twitter, LinkedIn

    Mobile: Apple(iPhone, iPad), Android

    Media: YouTube/Video, Blogs, Photos

    Inbox/IM: Gmail, Yahoo, MSFT, AOL

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    More & Smaller Acquisitions

    Mature Internet Platform Cos:

    GOOG, MSFT, YHOO, EBAY, AOL,AMZN, AAPL, INTU, ADBE, Fbook

    etc

    LotsofUsers, $$$

    Outsourcing Innovation

    LotsofM&A (but small) Great forAngels & Entrepreneurs

    Not soGreat for(big)VCs

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    Startup IncubatorsLots of Hot, Cool, Web 2.0!

    (+ lots of FAIL, too.)

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    Startup 2.0:

    Lean Investor ModelMethod: Invest in manystartupsusing incremental

    investment, iterativedevelopment. Start withlotsofsmallexperiments, filterout failure, andexpand

    investment upon success(Rinse & Repeat).

    Incubator: $0-100K(Build & Validate Product )

    Seed: $100K-$1M(Test & GrowMarketing Channels) Venture: $1M-$10M(Maximize Growth & Revenue)

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    Incubator 2.0: Fast, Cheap, FAIL

    Incubators growing in popularity, acceptance Supportiveecosystem forstartups(angels, VCs)

    Efficient useofinvestment capital($0-100K)

    High fail rate (60-80%) =>largeinitialsamplesize

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    Incubator 2.0:Education, Collaboration

    Emphasison education, access tosharedresources

    Successbasedon common platforms, physicalproximity, open & collaborativeenvironment

    Successbasedon fast fail, iteration & feedback

    Incrementalinvestment; high-risk, but high-reward

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    fbFund REV

    fbFund REV: Facebook Social Incubator: invest in startups, apps,websitesbasedon Facebookplatform & FacebookConnect.

    22startups@ ~$35Keach(+2 non-profits)

    12-weekprog + 25 Advisors / Spkrson Tech, Design, Mktg, Business topics

    Target: ~7 seedroundinvestments($250K-$1M)

    Success: ~8startupsfunded>$250K, ~6 @break-even

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    Investment #1: Incubate(Product)

    Structure 1-3 founders

    $25K-$100Kinvestment

    Incubatorenvironment: multiplepeers, mentors/advisors

    Build Functional Prototype / Minimum Viable Product(MVP): Prototype->Alpha, ~3-6 months

    DevelopMinimalCritical Feature Set =>Get to It Works

    Instrument BasicDashboard, Conversion Metrics

    Test Cust. Adoption (10-1000users) / Cust. Satisfaction (Scale: 1-10)

    DemonstrateConcept, Reduce Product Risk, Test Functional Use

    DevelopMetrics & FilterforPossible Future Investment

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    Investment #2: Seed(Market)

    Structure

    2-5person team

    $100K-$1Minvestment

    SyndicateofAngel Investors / SmallVC Funds

    Improve Product, Expand Market, Test Revenue: Alpha->Beta, ~6-12 months CustomerSat 6 =>Get to Doesnt Suck

    Setup A/BTesting Framework, OptimizeConversion

    Test Marketing Campaigns, Cust Acqstn Channels

    Prove Solution/Benefit, AssessMarket Size

    Test ChannelCost, Revenue Opportunity

    Determine Org Structure, Key Hires

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    Investment #3: Venture(Revenue)

    Structure 5-10person team

    $1M-$5Minvestment

    VC Investors

    Make Money, Get to Sustainability: Beta->Production, 12-18 months

    CustomerSat 8 => It Rocks, Ill Tell My Friends

    MktgPlan => PredictableChannels / Campaigns + Budget

    Scalability & Infrastructure, CustomerService & Operations

    Connect withDistribution Partners

    Prove/ExpandMarket, OperationalizeBusiness

    FutureMilestones: Profitable/Sustainable, Exit Options

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    Startup Metrics

    & The Lean StartupMeasure Stuff. Iterate.

    Rinse & Repeat.

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    Lean Startup Church of Metrics

    Progress Features(Less = More)

    Focuson User Experience (& Distribution)

    MeasureConversion; Compare2+ Options

    Fast, Frequent Iteration (+ Feedback Loop)

    Keepit Simple & Actionable

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    Minimize TOTAL time through the loop

    LEARN BUILD

    MEASURE

    IDEAS

    CODEDATA

    Source: Eric Ries,

    The Lean Startup

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    The Startup Pyramid(Sean Ellis, Startup-Marketing.com)

    [email protected]

    Blog: startup-marketing.com

    Growth

    Transition to Growth

    Product/Market Fit

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    Startup Metrics for Pirates

    Acquisition: userscome tositefrom variouschannels

    Activation: usersenjoy1st

    visit: "happyexperience Retention: userscomeback, visit site multiple times

    Referral: userslikeproduct enough toreferothers

    Revenue: usersconduct some monetization behavior

    AARRR!

    (note: If youre in a hurry, Google

    Startup Metrics & watch 5m video)

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    AARRR!: 5-Step Startup Metrics Model

    Website.com