starbucks ice cream - product launch

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STARBUCKS ICE CREAM Product Launch Campaign ACP MARKETING TOSHI MAURICIO YULIA YAMINA Tuesday, April 26, 2011

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An approach to the extension of Starbucks portfolio through the introduction of the Ice Cream product line.

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Page 1: Starbucks Ice Cream - Product Launch

STARBUCKS ICE CREAMProduct Launch Campaign

ACP MARKETINGTOSHIMAURICIOYULIAYAMINA

Tuesday, April 26, 2011

Page 2: Starbucks Ice Cream - Product Launch

AGENDA

MARKET ANALYSIS

MARKETING STRATEGYSWOT REVIEWP.O.O.R. S.T.P4PsThe Advertising Platform

Financial Platform

Tuesday, April 26, 2011

Page 3: Starbucks Ice Cream - Product Launch

A BIIIIIIG MARKET...

$ 22bi and consolidated market

Have you watched the weather forecast for this year?

The people love ice cream! 90% of households and 42 pounds/year

Tuesday, April 26, 2011

Page 4: Starbucks Ice Cream - Product Launch

TWOS

How are we going to sell?SWOT Analysis

-Many competitors -Self cannibalization-Not achieve the expectations of customers-Expensive

-Brand-Positioning: coffee = Starbucks-Starbuks's ambiance-Creative flavours-Quality-Loyal customer

-Gossip about the pressure on team work

-Associations with chains : side product -Customer ready to try new products

Tuesday, April 26, 2011

Page 5: Starbucks Ice Cream - Product Launch

How are we going to sell?

P O O R-New product

-Slow growing market

-Strong competitors

-The Brand the only coffee shop wich make ice creamcreatives flavours (tradeworks and patents)favorite taste in ice cream

-Make it known by Starbuck's customer/catch non starbucks customer

-Catch up the market share by Haagen Dazs and Ben & Jerry's

-Explain customers it shop and give them samples (collect feedback)

-Communication strategy : web-marketing and facebook

Tuesday, April 26, 2011

Page 6: Starbucks Ice Cream - Product Launch

How are we going to sell?

Product

Place

Price

Promotion

Steak: Premium Ice Cream

Sizzle: The Starbucks XP

Starbucks StoresConvenience StoresGolf ClubsCinemas

Standard Size Mini-CupStarbucks Store $4.00 $2.50Convenience Store $6.00 $3.00Cinema $5.00 $3.00Golf Club $6.00 $3.00

Tuesday, April 26, 2011

Page 7: Starbucks Ice Cream - Product Launch

How are we going to sell?Strategy Timing

Target Groups

S

T

P

Starbucks Consumers

Ice Cream Eaters

“A New Way to Have Your Preferred Starbucks Taste”

Starbucks “Knowers”

Not everyday consumers

“Have a Starbucks pause”

S

T

PTuesday, April 26, 2011

Page 8: Starbucks Ice Cream - Product Launch

The Advertising PlatformWebMarketing

www.StarbucksIceCream.comDirected website explaining the products, expressing the benefits and showing the flavors.

Facebook.com - 7.7 million Facebook fans of StarbucksWHEN:April 2011 - TBDHOW:

- Information about product- Announcements and invitations- Comments and "like"s- Competitions and prizes

Tuesday, April 26, 2011

Page 9: Starbucks Ice Cream - Product Launch

The Advertising PlatformWhat: Public RelationsWhen: April - September 2011How:- Press Releases about new product- Additional PR for "Starbucks Ice-Cream kiosk"

What: Big event for pressWhen: September 2011How:- The idea of the event is to call some kind of celebrity in the health industry to tell about the health benefits of a premium product like the ice cream.- Press Releases to major newspapers, blogs and websites.

Tuesday, April 26, 2011

Page 10: Starbucks Ice Cream - Product Launch

The Advertising Platform1. “A New way to have your preferred STARBUCKS taste”

Where: TV, Outdoors, Busdoors, All Starbucks stores, Web ads

When: April - September 2011

2. “Have a STARBUCKS pause”Where: TV, Radio, Outdoors, Golf Clubs, Cinemas, Convenience Stores and Starbucks Stores

When: September ’11 - April ’12

The Starbucks KiosksTuesday, April 26, 2011

Page 11: Starbucks Ice Cream - Product Launch

Implementation ControlsWebMarketing

Google Analytics: Measuring and Detailing.

PRAfter each action, phase and event.

Ads CampaignsMonthly by ROI

Tuesday, April 26, 2011

Page 12: Starbucks Ice Cream - Product Launch

Pro-FormaChannel April May June July August September October November December Totals

Starbucks Store $105,270,933.00$105,270,933.00$105,270,933.00 $106,323,642.33$106,323,642.33$106,323,642.33 $107,386,878.75$107,386,878.75$107,386,878.75 $318,981,454.08

Mini-Cups $25,128,000.00$25,128,000.00$25,128,000.00 $25,379,280.00$25,379,280.00$25,379,280.00 $25,633,072.80$25,633,072.80$25,633,072.80 $76,140,352.80

Standard Size Cups $80,142,933.00$80,142,933.00$80,142,933.00 $80,944,362.33$80,944,362.33$80,944,362.33 $81,753,805.95$81,753,805.95$81,753,805.95 $242,841,101.28

Convenience Stores $5,778,780.00 $5,836,567.80 $5,894,933.48 $5,953,882.81 $6,013,421.64 $6,073,555.86 $6,134,291.42 $29,477,585.73

Mini-Cups $825,540.00 $833,795.40 $842,133.35 $850,554.69 $859,060.23 $867,650.84 $876,327.35 $4,211,083.68

Standard Size Cups $4,953,240.00 $5,002,772.40 $5,052,800.12 $5,103,328.13 $5,154,361.41 $5,205,905.02 $5,257,964.07 $25,266,502.06

Cinemas $60,696.00 $61,302.96 $61,915.99 $62,535.15 $63,160.50 $63,792.11 $64,430.03 $309,610.60

Mini-Cups $43,836.00 $44,274.36 $44,717.10 $45,164.27 $45,615.92 $46,072.08 $46,532.80 $223,607.66

Standard Size Cups $16,860.00 $17,028.60 $17,198.89 $17,370.87 $17,544.58 $17,720.03 $17,897.23 $86,002.94

$348,768,650.42

Tuesday, April 26, 2011

Page 13: Starbucks Ice Cream - Product Launch

STARBUCKS ICE CREAMProduct Launch Campaign

ACP MARKETINGTOSHIMAURICIOYULIAYAMINA

Tuesday, April 26, 2011