standards, shelves and services experience from western europe andy graham, white willow consulting...
TRANSCRIPT
Standards, Shelves and Services
Experience from Western Europe
Andy Graham, White Willow ConsultingDavid Kelly, Blue Cedar
Włodek Laskowski, Nomad FundMarian Ohl, Provent Polska
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Presenters
Marian Ohl ITS General Director,
Provent Polska, responsible for whole scope of Provent Polska ITS activity
Former employment: Polimex Mostostal (Director of the Department of Road Construction), Przedsiębiorstwo Robót Inżynieryjnych Spółka Akcyjna Holding, Huta Ostrowiec (Vice President, CFO)
Włodzimierz Laskowski Co-founder of the fund,
managed successfully the application to secure Swiss government funding
Partner, leading investments in the ICT start-up and SME companies
Former employment: investment banks (Merrill Lynch, HSBC), GE's elite Global Leadership Development Programme
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Presenters
David Kelly Owner, Blue Cedar Services More than 25 years’ experience
in the design and management of major traffic control, tolling, road tunnel and communication systems projects
Last 7 years in Poland on tolling and ITS projects for the A2 and A4 Autostrada
Worked around the world including Brazil, Thailand, South Africa, Israel and most of Europe
Andy Graham Owner, White Willow
consulting Work currently focussed on
GPS data capture, road charging, enforcement and other ITS business projects in the UK, Japan, Australia, France, South Africa, Canada, Ireland and the US
Former employment: ITS Director of AECOM in the UK, where he worked on many local authority and central ITS systems
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Our observations over 20 years...
Local Authorities / politicians want ITS To provide better services (like the next town) To save money To collect revenue (parking, fines..)
But they often think “S” means “system” Technology is specified and purchased Not the outcome they want Designed for the Local Authority
Financing and ownership of ITS Moving away from owner to service model
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And more….
They want lowest cost Low headline capital cost Operational costs will be an issue later
They want to control the technology.. Interfaces with other systems and people Take all the risks But often staff not experienced in ITS
They want to solve today’s local problems (but do they address tomorrow's needs?)
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Supporting the future
Easy addition of Apps and Twitter? Low or zero cost services possible, but…
Linking to the next town to reduce costs? Separate islands or one country ….
Borders between systems for drivers? Who’s road am I on? I don’t care …
Refreshing technology after 5 years? Lock-in current suppliers, dependance …
All often forgotten in a system design? Future integration potential is key …
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This is the same everywhere...
Not observations about one country But about all Local Authorities at some point
in their ITS evolution UK, Ireland, Netherlands, US…
All have been like this
So there are experiences to draw on The subject of this talk…
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Bespoke systems
Systems built for one city cost more to: Specify, build and design and to maintain operate ( as you need experts for the city) refresh in the future (they become legacy)
Bespoke systems have risk Supplier goes bankrupt, new code to develop… Just don’t work well (politicians get upset)
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Off the shelf vs bespoke
In buying clothes you can visit a bespoke tailor, or buy clothes off the peg
In general IT Commercial Off the Shelf software is now widely accepted Configure and set up to local needs, not tailor each
time (SAP, Windows, Cloud based...) Reduces costs
But requires standard approaches A shelf! A peg!
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Standards are all around us
GSM Your phone just “works”
The internet Clothes sizes (almost) Some are open like the internet Some are proprietary
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„Standards” for its
Previous speakers discussed FRAME This takes architecture to detailed level De jure standards
formal
De facto “standards” Informal specifications
Allow off the peg / off the shelf ITS
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Benefits of standards
Allow a manufacturer to build one product Allow a buyer to specify performance and
connections for their city System is a “black box” that can be replaced
Allow “plug and play” (Architecture) Reduces costs The way you would buy any other IT...
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Some western europe examples
Different approaches reflect different nations But achieve same outcome Off the shelf ITS Others exist
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OCIT/ OTS
Open Communication Interface for Traffic Control Systems and Open Traffic Systems
use standards for interoperability of traffic systems in German, Austrian and Swiss towns and cities.
Started in 1999 Defined standards and specifications De jure standard
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UTMC
Urban Traffic Management and Control De facto standard Capture and distribute good practice among
highways authorities since 1997 Before that, UK systems were bespoke and
authorities "locked in” to suppliers for maintenance, upgrade and replacement.
New suppliers enter market – reduce cost
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UTMC as a specification
UTMC is an open systems framework for interfaces between different systems.
Designed by users and suppliers Add extra functions when money is available
or policy requires Eg air quality monitoring to parking Data export to other systems
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Weymouth(small seaside town, population 50K)
Case Study for UTMC flexibility
A perhaps sleepy UK port town with a UTMC system – why would it need to expand to a whole host of new systems and services – and
traffic demand ?
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The 2012 Yachting venue…
Transport wasn’t in the news for Dorset –the Medals were
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UTMC helps Zofia Klepacka ?
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Services not systems
A trend in Western Europe Don’t own any hardware or software Don’t buy a system – have a service Government IT moving to “the cloud”
The service supplier owns the equipment You pay for the service they give Outcome based KPIs and SLAs
Collection of revenue Quaranteed availability and performance
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In a Service contract …...
Supplier takes as much risk as you decide Supplier can make economies of scale
One data centre for 6 clients, not one each
Services can be flexible (if use standards) Easy addition of other ITS systems
Payment for service means no up front costs Supplier quarantees and has incentives to
deliver highly performing ITS
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SERVICE CONTRACTS – Experience so far Supplier motivated with incentives, which are
in turn tied to performance Win/win for both sides! Don’t try to do everything at once
Keep it simple to start and use change control Easy to measure outcomes Contract must be flexible Use best practice from elsewhere
Contract term realistic 5-7 years not 30 years
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Conclusion
ITS is no longer about buying a single system designed for today at lowest cost
Its about an “off the shelf” service matched to future local needs that uses standards
Focus on outcomes you want not tech Use contract to reduce risk This allows new ways to pay for ITS too
or let ITS pay for itself .......... Another story
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